Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Market Service Manager **Job Summary and Qualifications** **The Market Service Manager leads team members who maintain and repair major infrastructure systems in acute care hospital buildings, as well as free-standing emergency departments, in a given service market. The service manager is primarily responsible for scheduling the preventive maintenance and repair activities, as well as managing efficiency and work quality of field technicians. Second, the service manager will be responsible for all parts, tools, and fleet management in the assigned market. Additionally, ensure payroll is submitted in a timely manner, and extensive financial and accounting records are kept for purchases and services. The Market Service Manager communicates directly with customers, vendors and suppliers to ensure accurate communication of work status and require** + **Create annual schedule of preventive maintenance activities for shared services, utilizing technology platforms provided by HCA Healthcare to communicate those schedules to the hospital facility management teams (customer)** + **Communicates with the hospitals staff before, during, and after scheduled service to ensure awareness of appointment, and overall satisfaction, as well as follow up on the status of remaining work to be done** + **Reviews all work orders, invoices, and time reports for accuracy** + **Maintains communication with the Market DFM concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment purchased and installed.** + **Conducts group and one-on-one meetings with technicians as required for training, evaluation and general communication; participates and/or conducts regularly scheduled departmental safety/informational meetings** + **Responsible for field technicians' annual performance reviews and for setting improvement goals per company requirements** + **Reviews technicians' work to ensure quality meets established standards, techniques and safety requirements; makes recommendations as requirements to improve quality and productivity** + **Must be willing and able to provide hands-on support during natural or man-made emergencies** **Education & Experience:** + **High School Diploma, or equivalent Required** + **3+ years of relevant management experience Required** + **7+ years of relevant work experience Required** + **Experience in an acute care hospital setting Preferred** + **Reliable vehicle and clean driving record Required** + **Licenses & Certifications: Valid State-Issued Driver's License** **Benefits** Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + **Comprehensive benefits** for medical, prescription drug, dental, vision, behavioral health and telemedicine services + **Wellbeing support,** including free counseling and referral services + **Time away from work** programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence + **Savings and retirement resources** , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling + **Education support** through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing + **Additional benefits** for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** HealthTrust Supply Chain (https://healthtrustpg.com/) is a critical part of HCA Healthcare's strategy. Our focus is to **improve performance** and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor **cost-efficient initiatives** and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Market Service Manager opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.