**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 900 WINDERLEY PL **City:** MAITLAND **State:** Florida **Postal Code:** 32751 **Job Description:** Actively participates in planning sessions, project estimates, and deliverables scheduling to align with organizational initiatives. Performs other duties as assigned. Manages and leads teams to focus on key goals, prioritize work, and deliver results on time and with high quality. Develops and maintains positive customer relationships by frequently interacting with leadership and facilitating discussions. Acquires expert knowledge of business processes through needs gathering, triage, research, and diagnosis. Identifies key measures of business flow, establishes goals or benchmarks, and performs root cause analyses to address barriers. Identifies, acquires, aggregates, cleanses, organizes, and manages large complex datasets from multiple sources. Quantifies financial impacts and applies independent source validation and financial audit procedures to certify data accuracy. Prioritizes analysis work, interprets results objectively, and provides meaningful data-driven insights and improvement recommendations. Designs, develops, and maintains reports, scorecards, and dashboards that effectively communicate data and highlight anomalies. Prepares effective presentations and articulately communicates findings and results to stakeholders. Monitors and audits results, collaborates with other analytic staff, and provides recommendations on best practices to improve reporting. Documents work processes, produces training materials, and mentors team members to support their development. **Knowledge, Skills, and Abilities:** - Root Cause Analysis: Understanding of root cause analysis methodology such as Lean/Six Sigma. [Required] - Query Tools: Intermediate knowledge of data querying techniques (i.e., Structured Query Language, Power Query, Power Pivot). [Required] - MS Office: Proficiency in Microsoft Office products Word, Outlook, PowerPoint, Visio. Able to read and comprehend technical manuals and instructions. [Required] - Excel: Expert knowledge of Excel creating spreadsheets using macros and formulas. [Required] - BI Tools: Experience with one or more BI Tools (Power BI, Tableau, Business Objects, QlikView, Oracle Business Intelligence, HPM, Minitab or similar). [Required] - Math/Statistics: Proficiency in performance of basic mathematical and statistical functions [Required] - Standards - Understands the following as they pertain to financial information: Federal and State statutes, HIPAA regulations, IRS regulations, SEC requirements, GAAP rules, CMS rules and regulations, JCAHO, DNV ISO/NIAHO standards and/or Baldrige National Quality standards. [Required] - Process Analysis - Understands business process analysis techniques, including Current State/Future State Analysis, Root Cause Analysis, Risk/Mitigation, Impact Analysis, Financial Quantification. [Required] - Enterprise Systems - Experience navigating and using enterprise data systems to extract information, such as Cerner, Epic, PeopleSoft, Oracle. [Required] - Service Orientation: Listens to and understands the customer, anticipates customer needs, gives high priority to customer satisfaction, builds and maintains trust relationships including higher levels of leadership. [Required] - Communication: Capable of communicating professionally with excellent oral and written skills, listens, negotiates and persuades, with use of proper English grammar and spelling, with ability to articulate complex information in understandable terms to audiences at all levels; ability to write specifications and documentation associated with complex analytical requirements for software design and development. [Required] - Critical Thinking: Methodically understands and analyzes business problems, interprets results, is process-oriented to understand problems in process flow, defines challenges, identifies alternatives, models solutions and makes timely recommendations and decisions. [Required] - Problem Solving: Identifies and solves complex computer related problems involving large data by using data collection methods, root cause analysis, establishing facts, exercises experience and objective independent judgment to draw valid conclusions, develops sound recommendations and presents them to all levels of management. [Required] - Audit Rigor: Implements rigorous accounting and audit procedures to ensure information is accurate and that systems achieve expected value. [Required] - Innovation: Possess creativity and innovation, develops new insights into situations and applies different and novel solutions to make improvements, sometimes needing to think outside the box given the constraints to a problem being solved. [Required] - Achieves Results: Self-motivated and takes initiative in identifying opportunities for applying technologies for achieving goals and improving financial results, reflects a drive to achieve and outperform, continuously looking for improvements, and accepts accountability for actions and results. [Required] - Manages and Executes Projects: Ability to coordinate multiple priorities, projects, and issues in a fast-paced dynamic environment to facilitate appropriate client support and escalation of issues to meet constant deadlines as a highly organized and excellent time manager. [Required] - Data Management: Has an aptitude to extract, aggregate, transform, cleanse, compile and manage data, and can-do data modelling and visualization to effectively and objectively tell the story of the data. [Required] - Discretion: Ability to use discretion when discussing personnel/patient related issues that are confidential. [Required] - Meets Deadlines: Strong work ethic with a positive, can-do attitude, ability to be responsive to ever-changing needs in a fast-paced, dynamic environment, meet deadlines and perform effectively while working within tight time constraints. [Required] - Manages Change: Anticipates and drives change in order to meet organizational goals. [Required] - Teams with Others: Leads and collaborates with other analytic staff to define, develop, measure, analyze, improve and control outcomes of analytic products. [Required] - Positive Approach: Proactive, self-motivated and organized with the ability to multi-task the oversight of multiple projects. Demonstrating a positive attitude in the face of difficult or challenging situations; providing an uplifting outlook on what the future holds and the opportunities (realistic) it might present. [Required] - Develops Self: Understands own strengths and development needs, learns from experience, and owns personal development. Participates in internal and/or external training programs, staying current on industry trends and compliant on skills applicable to assigned duties. [Required] - Quality Orientation: Works, interacts, and communicates independently with all levels of the organization under minimal supervision. Continually seeks opportunities to increase satisfaction and deepen customer relationship. Accomplishes tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job. [Required] - Information Systems: Understands information systems concepts and design and can combine systems with processes to design breakthrough automation improvements; ability to comprehend technical manuals and instructions. [Required] - Strategic Planning: Understands strategic objectives, can make recommendations to achieve them and can focus and prioritize work to accomplish them. [Required] - Business Partnering: Promotes collaboration and the sharing of ideas and perspectives with other internal functions and stakeholders. [Required] - Develops Others: Recognizes colleagues' strengths and development opportunities and provides them with ongoing feedback and coaching. [Required] - Execution: Ensures others contribute to organization strategies by focusing them on the most critical priorities, measuring progress, and ensuring accountability against those metrics. [Required] - Facilitating Change: Encourages others to implement better approaches to address problems and opportunities; leading the implementation and acceptance of change within the workplace. [Required] - Follow-Up: Monitors results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project. [Required] - Guiding Team Success: Uses appropriate methods and a flexible interpersonal style to build, motivate, and guide a cohesive team to complete team goals. [Required] - Initiating Action: Takes prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive. [Required] - Technology Savvy: Leverages practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities; ability to extrapolate the impact that changes in software architecture will have on end point data and departmental processes. [Required] - Subject Matter Expertise: Possesses deep knowledge and specialized skill set in understanding business operations and financial flow. [Preferred] - Builds and Shares Knowledge: Develops and shares subject matter expertise that can be readily applied to researching issues and designing solutions. [Preferred] - Knows the Business: Has a detailed-oriented focus, understands how the business works, from both an operational and financial perspective in a healthcare setting, and can identify sources of cost and value including physician, clinical, revenue, and finance. [Preferred] - Knowledge that encompasses how healthcare systems and processes work together in producing business information, including: - * Clinical Medical & Physician Practice Systems (orders & documentation) - * Revenue & Billing Systems (charges, pricing, denials, appeals) - * Payer Contracts (contractual allowances) - * Medical & Reimbursement Systems (coding & payments) - * Materials Management & Accounts Payable - * Human Resources & Payroll - * Finance (General Ledger) & Budget - * Facilities Management (capital assets) - * Decision Support, Analytics & Business Intelligence [Preferred] **Education:** - Bachelor's [Required] - Master's [Preferred] **Field of Study:** - Accounting, Finance, Business Administration, Business Intelligence, Data Analytics, Computer Science, Information Technology **Work Experience:** - 3+ experience facilitating improvement teams in a hospital or healthcare environment. [Required] - 3+ experience working in microsoft excel with strong knowledge of utilizing conditional formatting, pivottables, pivotcharts, functions and formulas. [Required] - Experience overseeing and leading staff providing technical resource support, training and product validation [Preferred] **Additional Information:** - N/A **Licenses and Certifications:** - Project Management Professional (PMP) [Preferred] - Certified Public Accountant (CPA) [Preferred] - Six Sigma [Preferred] - American Institute of CPAs Certification (AICPA) [Preferred] - Certified Information Systems Security Professional (CISSP) [Preferred] **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - https://tinyurl.com/23km2677 **Pay Range:** $66,170.74 - $123,073.07 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Data & Analytics **Organization:** AdventHealth Orlando Support **Schedule:** Full time **Shift:** Day **Req ID:** 151941423