IT Associate
About the Company
For over 45 years, Guardian Fire Protection Services has been a trusted leader in comprehensive fire protection solutions. Headquartered in Rockville, Maryland, we specialize in the design, installation, inspection, and maintenance of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers, kitchen fire suppression systems, special hazard fire suppression systems, and marine industry fire suppression systems.
With a talented team of technicians and support staff, we service a broad customer base across the region-managing more than 70,000 active fire protection systems through recurring inspections and repair services.
Guardian's growing network of operating companies spans the Midwest and Mid-Atlantic regions, driven by a strong reputation for reliability, expanding internal sales and marketing capabilities, and strategic business acquisitions. As we scale, our commitment remains the same: to protect lives and property through exceptional service and industry-leading fire protection solutions.
Position Overview
The IT Associate is a key member of the technology team at Guardian Fire Protection Services, providing front-line support to employees and coordinating closely with our Managed Services Provider (MSP) to ensure smooth and secure daily IT operations.
This role is instrumental in onboarding newly acquired companies, including device deployment, systems access, and user support, ensuring a consistent technology experience for all new team members.
Primary responsibilities include hands-on technical support, hardware provisioning, mobile device management for field technicians, and maintaining an accurate IT asset inventory. The IT Associate serves as the first point of contact for on-site technical issues, escalating complex matters to the MSP as needed.
This is an excellent opportunity for a self-driven, detail-oriented professional to gain broad experience in user support, systems administration, and post-M&A IT integration within a fast-growing, field-based service organization.
Ideal Candidate Profile
Compensation
Benefits
Guardian Fire Protection Services is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
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