Member Services Representative / Teller / Banker

Immediate Opening - Onsite Position
📍 Location: [Des Plaines, IL]
💼 Full-Time | 35 Hours/Week

💲 Salary Range: $20.29 - $24.35/hour
(Compensation is based on experience, skills, and knowledge)

✨ Perks & Benefits:

• 4 weeks of paid time off

• All federal holidays off

• No nights required

• Quarterly incentive opportunities

• Full benefits package

• 401(k) with 4.5% employer matching and 4% employer contribution

No Financial Experience Required - We Will Train You!

If you have a commitment to exceptional customer service and a desire to learn, this is your opportunity to start a rewarding career in banking. Prior financial institution experience is helpful but not necessary.

We take care of you so you can take care of our members.

About Us:

We are a full-service credit union dedicated to serving the employees and families of healthcare organizations. Our mission is to provide members with trusted financial solutions and outstanding service.

What You'll Do:

As a Member Services Rep/Teller/Banker, you'll help identify members' financial needs and provide the right solutions. Responsibilities include:

Customer Service & Account Support

• Deliver service aligned with our credit union's Service Promises

• Meet sales and service goals

• Process new accounts (savings, checking, club accounts)

• Maintain and update member records (name/address changes, payroll deductions, etc.)

Member Transactions & Requests

• Handle walk-in and mailed-in deposits, loan payments, and withdrawals

• Perform account inquiries and product recommendations

• Process check orders, wire transfers, stop-payments, and other service needs

Cash Handling & Balancing

• Cash checks, verify transactions, and ensure accurate end-of-day balancing

• Examine checks for accuracy and apply holds if needed

Floating Teller Duties

• Travel to other branches as needed

• Provide full teller support at alternate locations

Qualifications:

• High school diploma or equivalent
• Prior financial institution experience helpful, but not necessary
• Ability to work cooperatively with other staff to maintain a team work environment
• Basic math skills necessary for balancing and cash handling; working knowledge of computer applications
• Ability to communicate well with the members as well as a strong desire to help the members with their financial needs

Apply Today!

If you're ready to grow your career with a supportive team and make a meaningful impact, apply today!

HACU is an Equal Opportunity Employer