Job Summary

We are currently seeking a motivated Body Shop Manager to lead and oversee the daily operations of the body shop, lease maintenance, and detail shop for our heavy duty truck dealership located in Perrysburg.

Responsibilities

• Oversee daily operations, including collision repair, frame straightening, painting, lease maintenance, and the detail shop.
• Supervise technicians and support staff to ensure productivity, quality standards, and safety compliance.
• Ensure proper scheduling and technician job assignments based off skills and knowledge.
• Communicate, enforce, and monitor department processes to ensure high customer satisfaction.
• Ensure accuracy of customer work orders and proper accounting for technician time worked to achieve high technician efficiency.
• Coordinate with the parts department team to ensure all costs are properly captured and billed to the correct customer and work order.
• Maintain accurate record keeping of all shop transactions and customer communications.
• Ensure department warranty administration processes are being completed properly and timely.
• Coordinate and drive housekeeping efforts and maintenance for shop equipment.
• Manage annual service department goals and budget in alignment with the company's financial and operational objectives.
• Set goals and expectations that drive productivity through teamwork, respect, and willingness to help and support others.
• Train and develop department team members.
• Follow and enforce company policies and procedures.
• Coordinate and lead daily communications and monthly department meetings.
• Resolve any departmental issues or concerns that may arise.
• Demonstrate a professional attitude, conduct, and appearance.
• Other duties and assignments as assigned.

Qualifications

• Proven leadership experience as a supervisor or manager within the trucking or transposition industry is required. Candidates with management backgrounds in related fields such as agriculture or construction equipment will also be considered.
• Strong leadership qualities
• Excellent communication skills
• Highly organized
• Strong work ethic
• Great interpersonal skills
• Meticulous attention to detail
• Strong diplomacy and patience abilities
• Strong negotiation, conflict resolution, and employee development skills
• Efficient and effective utilization of resources
• Strong focus on providing excellent customer service

Benefits

• Competitive pay based on experience
• Career growth opportunities
• Medical, dental, and vision insurance
• Short term disability, term life insurance, and additional voluntary benefit options
• 100% employer paid group life and AD&D insurance
• 401(k) with employer matching program
• Annual paid time off (PTO)
• Family-friendly atmosphere

About Us

Since 1929 Whiteford Kenworth has been helping customers find solutions to their transportation needs. The Whiteford Kenworth team remains committed to total customer satisfaction whether it is truck sales or leasing, service repairs, parts sales, or body shop services. If you're interested in joining the Whiteford family, take a look at our openings and apply today!

We provide equal opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.