Description Robert Half is looking for a detail-oriented and customer-focused Call Center Specialist to join a team based in Philadelphia, Pennsylvania. The ideal Call Center Specialist candidate will deliver exceptional support to applicants while managing administrative responsibilities with precision. This contract to permanent Call Center Specialist position offers an excellent opportunity to grow within a well-respected organization. Click the apply button today and get your career moving in the right direction as a Call Center Specialist today. If you have any questions, please contact Robert half at 215-568-4580 and mention job reference# 03720-0013420015. As a Call Center Specialist your responsibilities will include but aren't limited too: - Assist applicants by scheduling and coordinating appointments with accuracy and a strong attention to detail. - Download and organize medical records as PDFs, ensuring they are renamed and stored according to contract guidelines. - Provide excellent customer service by addressing inquiries and resolving issues efficiently. - Maintain accurate data entry records and ensure compliance with company standards. - Collaborate with team members to manage shifting priorities and meet deadlines. - Utilize Microsoft Office, Adobe, and customer service software to perform daily tasks effectively. - Ensure all tasks are completed with a high degree of attention to detail. - Perform additional administrative duties as required to support the team. Requirements The ideal Call Center Specialist will have: - High school diploma or equivalent required. - Minimum of two years of related experience, preferably in a call center or customer service environment. - Strong data entry skills with the ability to maintain organized and accurate records. - Comfortable working in a desk-based, computer-intensive environment for prolonged periods. - Experienced in handling shifting priorities and managing multiple tasks effectively. - Proficient in using Microsoft Office, Adobe, and customer service software. - Strong verbal and written communication skills, with the ability to interact professionally with clients and team members. - High attention to detail and accuracy in all aspects of work. Click the apply button today and get your career moving in the right direction as a Call Center Specialist today. If you have any questions, please contact Robert half at 215-568-4580 and mention job reference# 03720-0013420015. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .