職位概覽

完成每月制服和布巾盤點。向經理報告故障設備、維護需求和安全隱患。培訓員工所有洗衣程式，包括安全程式和設備操作。協助客房部管理層培訓、安排、評估、諮詢、紀律、激勵和指導員工。

職位概述

1.檢查、監督下屬員工的儀容儀錶及出勤情況。
2.安排、檢查下屬班次，佈置任務。
3.督導各崗位工作情況，確保各項工作順利運行。
4.閱讀交接班日誌，跟進工作進度。
5.處理客人加急洗衣服務。
6.確保所有客人衣物被仔細對待，把損壞率降到最低。
7.維持客房布巾和制服的品質。
8.確保準確及時地寄出客人洗衣的帳單。
9.和下屬員工交流工作情況和工作表現等。
10.按照工作程式，培訓員工。和員工開會，討論工作問題、工作計畫、溝通資訊，並安排工作。
11.負責布巾庫房的管理，根據庫存情況填寫領貨單，報客房部經理核實。
12.做好每月盤點和布巾工作，並向客房部經理彙報盤點結果及特殊事件。
13.定期對下屬進行績效評估，按制度進行獎懲。
14.確保客人、加快服務和客衣特殊要求。按品質完成任務。
15.遵守酒店的工作政策及程序，遵守商業行為規範以及員工手冊中的條款。
16.遵守酒店安全制度、緊急情況處理規定和程序。

求才條件

1. 有類似容量的豪華飯店經驗者優先2、職業學校、高中及以上學歷。3.良好的溝通能力。4、誠實、正直、成熟、可靠，態度積極。5.良好的責任感、團隊合作精神、良好的執行能力6. 必須具備所有洗衣分區運作的基本知識。7.衣服材質的了解。8.能承受較大的身心壓力。9. 至少 1 年洗衣主管職位，加上 3-5 年洗衣工作經驗。10.可在台灣合法工作。

Position Overview

Complete monthly inventory of uniforms and linens. Report faulty equipment, maintenance needs, and safety hazards to the manager. Train employees on all laundry procedures, including safety procedures and equipment operation. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

The Role

1. Checking the employee's grooming, behavior, and attendance.
2. Arrange and check tasks.
3. Checking every position, make sure everything goes well.
4. Read the shift note, and follow the progress.
5. To handle guest rush laundry services.
6. Ensure that all guest items are treated carefully, to minimize any damages.
7. Maintain quality control for in-house linen and uniforms
8. Ensure guest laundry charges are posted correctly and promptly.
9. To confer with assistants and supervisors on production and personnel problems.
10. To train team members according to established procedures; Conduct training meetings to discuss problems and plans, and give information and assignments.
11. Responsible for warehouse, and filling stock requisition orders. Check by the housekeeping manager.
12. To do linen inventory and dispose of it every month, report to the housekeeping manager.
13. Regularly conducting performance evaluations of subordinates, judge by reward and punishment.
14. Ensure that guests, speed up the service and the customer's special requirements. Complete the task with the quality
15. Abide by the Hotel's Policies and Procedures, Code of Business Conduct, and the hotel's team member Handbook
16. Adhere to the hotel's security and emergency policies and procedures.

Talent Profile

1. Experiences in a luxury hotel at a similar capacity is an advantage
2. Vocational schools, Senior high schools or above graduate.
3. Good communication skills.
4. Honest, upright, Mature, and reliable with a positive attitude.
5. Good sense of responsibility, team spirit, good execution ability
6. Must have basic knowledge of the operation of all the laundry subdivisions.
7. Clothes material understanding.
8. Able to work under great physical and mental pressures.
9. Min 1 year in Laundry Supervisor position, plus 3-5 years of working experience in Laundry.
10. Can legally work in Taiwan.