Neighborhood Health Center of the Lehigh Valley is currently hiring a full-time Integrated Team Care Navigator. The Integrated Team Care Navigator will work together with other members of the primary care team(s) and integrated behavioral health teams to provide high quality, well-coordinated, highly organized, patient-centered care to patients and their families/care givers/support systems. The Integrated Team Care Navigator will work in a number of capacities as a support role to the primary care team(s) and integrated behavioral health teams. The Integrated Team Care Navigator is responsible for closure of the loop of care for outstanding referrals related to integrated behavioral health and social services.

The primary accountability of the Integrated Team Care Navigator role will be to ensure safe, timely, efficient and effective transitions of care for patients - both within and outside of the primary care practice.

There are 5 main accountabilities: Pre-Visit Planning, Patient Outreach & Engagement, Visit/Encounter Preparation, Encounter Flow/Throughput (to include Care Team Huddles), and Non-Encounter Workflow.

QUALIFICATIONS

• Bachelor's Degree with 1 year of experience in Behavioral Health and/or Drug and Alcohol.
• Minimum three years casework/case management or related experience.
• Capacity to work with patients, families, and community partners in a confidential, respectful, caring, professional manner.

• Competency in Spanish Language ability (spoken/written) preferred.
• Strong communication skills both verbal and written.
• Adequate computer skills required (MS Office, web based software, and some knowledge of electronic health records system).
• Must have strong interpersonal skills.
• Excellent organizational skills needed.
• Must be able to work independently and as part of a team.
• Valid driver's license and car that is insured is required.

WORKING CONDITIONS

• Hours of Operation: between 7:30am-8:00pm as scheduled based on patient needs. Evening and weekend hours possible.
• Some off-site work will be required.
• Out-of-town and overnight trips possible.
  

If you have the above qualifications and would like to hear more about this opportunity to serve the community while working for a great agency, please apply now!

This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.

PA Criminal Clearance, PA Child Abuse Clearance and FBI dated from within the past year. A credit history is needed for any role who directly handles agency funds.

MMR, Varicella, Tdap, Tuberculosis (2 PPDs or QuantiFERON TB Gold), Hepatitis B, Influenza and Covid Vaccinations. 

Other credentialing requirements may be required depending on the role.