Job Description This role schedules new patient appointments across multiple medical specialties while managing high‑volume calls, referrals, emails, and faxes in accordance with established guidelines. Responsibilities include verifying patient demographics and insurance, collecting clinical records, managing referral and waitlist queues, coordinating with providers and clinics, and accurately documenting all activity in Epic while delivering courteous, patient‑focused service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1. One year of medical office experience with high volume patient contact and scheduling or One and a half years in a high volume public facing role plus six months of medical office experience 2. Experience with electronic scheduling and electronic medical record systems 3. Strong communication, attention to detail, and ability to multitask in a fast paced environment