Sincere Hospitality is actively hiring for a Breakfast Attendant

Who we are

Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.

Who you are

Do you enjoy welcoming people with warmth and sincerity? Do you understand the importance of starting someone's day on the right note? Do you find joy in making others feel at home? If this sounds like you, the Breakfast Host position may be the perfect opportunity!

Benefits

We are proud to offer competitive wages and the following benefits for full-time and part-time employees:

• Vacation and Paid Time Off
• Hotel discounts at brand properties
• Holiday Pay for worked holidays
• Birthday Pay: A full paid day on your birthday!
• Referral bonuses

Job Summary

The Breakfast Host is responsible for creating a welcoming environment and ensuring a smooth and enjoyable breakfast experience for our guests. This role combines guest interaction with maintaining high standards of food quality, cleanliness, and presentation. The Breakfast Host plays a vital role in leaving guests with a positive impression of their stay. This position reports to the General Manager.

Your day-to-day

The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. This is not designed to be a comprehensive list. All other tasks must be performed as assigned or required.

1. Essential Functions
   • Warmly and professionally welcomes all guests to the breakfast area.
   • Create an inviting dining atmosphere by maintaining a clean, organized, and comfortable space.
   • Check in with guests during breakfast service to ensure they are satisfied and enjoying their experience.
   • Provide information about menu items, hotel amenities, or local recommendations when asked.
   • Assist guests with seating, trays, or special requests in a courteous and efficient manner.
   • Support the breakfast setup and replenishment to ensure items are presented attractively and available throughout service.
2. Job Responsibilities
   • Deliver genuine hospitality and a welcoming presence that sets a positive tone for guests' day.
   • Seek feedback from guests to identify areas for improvement and relay compliments to the team.
   • Respond promptly to guest questions, requests, or concerns with professionalism and warmth.
   • Work closely with teammates to ensure smooth breakfast service and seamless guest experiences.
   • Monitor the dining area to ensure cleanliness, safety, and comfort at all times.
   • Share guest feedback, compliments, or concerns with the management team to continuously improve service.
   • Support light operational duties as needed, such as tidying tables, restocking items, or assisting with simple food preparation, while maintaining a guest-first focus.
   • Work collaboratively with kitchen staff, housekeeping, and other team members to ensure seamless operations.
   • Communicate effectively with team members and supervisors to address challenges and share insights.

Performance Metrics

Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs.

Performance will be assessed based on the following:

• Understanding and timely completion of essential functions & job responsibilities and their impact on the organization.
• Goal accomplishment and problem solving by being resourceful and applying your knowledge.
• Communicating effectively and fostering positive relationships with all other colleagues.
• Attending work on time as scheduled and adhering to attendance policy.
• Understanding and following processes and procedures for documentation and communication of important information.
• Guest Service Scores regarding Breakfast and Overall F&B Experience.

Qualifications

• Have or be capable of obtaining Food Handling certification or other certification requirements.
• Must be available to work early morning shifts.
• Must be available to work on weekends & holidays.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms.
• The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required.

Sincere Hospitality is an equal opportunity employer and values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.