We are seeking a skilled and proactive **Citrix Administrator** to manage and maintain our Citrix infrastructure, ensuring secure, efficient, and high-performance delivery of virtual applications and desktops. This role is critical to supporting our end-user computing environment and requires strong technical expertise in Citrix technologies, networking, virtualization, and security. **In this role, you will:** · **Installation & Configuration:** Set up and configure Citrix servers, applications, and user access across the enterprise. · **Troubleshooting & Maintenance:** Diagnose and resolve issues within the Citrix environment to ensure optimal performance and uptime. · **User Management:** Create and manage user accounts, permissions, and security policies within Citrix. · **Performance Monitoring:** Monitor system performance, identify bottlenecks, and implement optimizations. · **Documentation:** Maintain detailed documentation of Citrix systems, configurations, and troubleshooting procedures. · **Collaboration:** Work closely with other IT teams to integrate Citrix with other enterprise systems. · **Upgrades & Patching:** Apply software and hardware upgrades, security patches, and manage infrastructure lifecycle. · **Disaster Recovery:** Participate in planning and testing of disaster recovery strategies for Citrix environments. **Required Skills: What you need to be considered** · **Citrix Expertise:** In-depth knowledge of Citrix Virtual Apps and Desktops (XenApp/XenDesktop), StoreFront, NetScaler (Citrix Gateway), and Provisioning Services. · **Networking Knowledge:** Strong understanding of TCP/IP, DNS, DHCP, and general networking principles. · **Virtualization Experience:** Hands-on experience with VMware or Hyper-V environments. · **Security Awareness:** Familiarity with authentication methods, security protocols, and best practices for securing Citrix environments. · **Operating Systems:** Proficiency in Windows Server and related OS platforms. · **Troubleshooting Skills:** Strong analytical and problem-solving abilities to resolve complex technical issues. · **Communication:** Excellent verbal and written communication skills to interact with users, teams, and vendors. · **ITIL Framework:** Understanding of ITIL processes for incident, problem, and change management. · **Scripting:** Proficiency in PowerShell for automation and scripting tasks. **Preferred skills: what will help you stand out** + Experience in enterprise-scale Citrix deployments. + Exposure to cloud-based Citrix solutions. + Familiarity with monitoring tools and performance analytics. + Ability to train and guide users and junior IT staff. **Work model:** At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a remote position in the United States. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Salary and Other Compensation:** The annual salary for this position is between **$49,001 to $92,500** depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. _"Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws."_ Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.