**Regional Oncology / Hematology Clinic & Infusion Center Operations Manager (RN)** **Company:** Adecco Healthcare & Life Sciences **Location:** Knoxville **Job Type:** Direct Hire **Pay:** $40-$55/hour **JOB SUMMARY** The Operations Manager is responsible for overseeing daily operations of multiple oncology clinics and infusion centers, ensuring high-quality, safe, and efficient patient care. This role leads both clinical and administrative teams, supports staff development, and ensures compliance with healthcare regulations and organizational standards. **KEY RESPONSIBILITIES** **Operations & Leadership** + Oversee staffing, scheduling, and daily clinic/infusion center operations + Supervise, hire, train, and evaluate clinical and administrative staff + Conduct staff rounding and lead team meetings + Manage team performance, development, and retention **Patient Care & Quality** + Ensure delivery of safe, high-quality oncology and hematology care + Monitor patient satisfaction and implement improvement plans + Support coordination of care across providers and departments **Compliance & Documentation** + Maintain compliance with HIPAA and regulatory agencies (Joint Commission, OSHA, CLIA) + Ensure accurate documentation, billing, and medical record management + Oversee pre-authorizations, claims, and revenue cycle processes **Financial & Administrative Oversight** + Manage budgets, payroll, and operational expenses + Monitor billing, collections, and financial performance + Oversee supply management and vendor coordination **Program Development** + Develop policies, procedures, and quality improvement initiatives + Analyze performance metrics and implement process improvements + Support staff training and professional development **QUALIFICATIONS** **Education & Credentials** + Bachelor's degree in Healthcare Management, Business, or related field + **RN license required** (or Pharmacist/Medical Technologist preferred) + Oncology certification preferred **Experience** + 3+ years in healthcare (oncology preferred) + 2+ years in leadership/management role + Experience in multi-provider or clinic setting **Skills** + Strong leadership and team management + Knowledge of healthcare regulations and compliance + Experience with EMR systems and Microsoft Office + Financial and operational management experience **ADDITIONAL REQUIREMENTS** + Valid Tennessee driver's license + Ability to travel locally + Strong customer service and communication skills **Benefits include:** + Medical/Dental/Vision + Life Insurance + 401K + Health & fitness center discounts + Tuition reimbursement + FSA **Pay Details:** $80,000.00 to $110,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.