**Adecco is hiring an Human Resources (HR) Professional** This full-time, temporary hybrid role supports HR service delivery and employee inquiries. Candidates must be located in **Alpharetta, GA or Dallas, TX** . **What's in it for you?** + Monday - Friday, 9:30 AM - 6:00 PM CT + Pay rate: $25.00 - $30.00 per hour + Hybrid work model (must be local to Alpharetta, GA or Dallas, TX) + Opportunity for growth and learning + Inclusive, dynamic, and team-oriented environment **Responsibilities:** + Serve as the first point of contact for HR inquiries from employees, managers, and external parties + Respond to questions via phone and electronic channels with empathy, clarity, and professionalism + Navigate multiple systems including ServiceNow, SharePoint, Microsoft Teams, and HR knowledge bases + Document all cases thoroughly and accurately + Assist with HR transactions related to the employee life cycle + Escalate or route complex inquiries to the appropriate departments or team leads + Collaborate with internal teams to ensure seamless HR support + Support Employee Care operations such as chatbot assistance, scheduling, and continuous improvement efforts **Qualifications:** + Associate's degree or equivalent experience required (Bachelor's degree in HR or related field preferred) + Minimum of 2 years of experience in HR, customer service, or call center environments + Proficiency in Microsoft Office; ServiceNow experience preferred + Familiarity with tools like SharePoint, virtual assistants, and knowledge repositories + Strong communication, problem-solving, and multitasking skills + High attention to detail and ability to manage confidential information + Bi-lingual in Spanish is a plus **Pay Details:** $25.00 to $30.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance