Job DescriptionWe are looking for a Production Supervisor, 2nd Shift for the Point of Rocks, MD location.\n \nDirect, supervise, and coordinate production in assigned area through assignment of duties and personal skills; ensure that production safety, quality and volume meet production goals; Understand product and customer requirements and key production tasks.\n \nESSENTIAL FUNCTIONS:\n\nPlan, supervise, direct and engage in daily production operations and anticipate production problems, (i.e., material shortages, equipment malfunctions, rush orders, etc) such that loss of work hours is minimized and production and quality objectives are achieved.\nUtilize skills, work hours, materials and work flow to achieve production and quality objectives; exchange timely information with other supervisors on interdepartmental product flow and work force needs.\nInstruct, train, orient, motivate and otherwise assist employees so that safety, quality and production objectives are achieved.\nParticipate in the selection/interview process to fill worker positions and appraise employee performance. Recommend promotions, transfers and work assignments.\nProvide information or otherwise assist others in their efforts to initiate efforts aimed at effecting cost reductions, work simplification or improvements in methods or equipment.\nResponsible for the implementation of all safety policies and procedures, including housekeeping practices, awareness of hazardous conditions; respond to employee injuries, issuing medical authorization forms, investigating accident causes and recommending means to prevent accident reoccurrence.\nKeep employees informed of the company rules and regulations, and production and quality expectations. Issue warnings and other approved disciplinary measures when necessary. Encourage employee communication and endorse an open door policy.\nMaintain professionalism and stay abreast of new developments through publications, vendors and in-house management training.\nOther responsibilities include: interviewing, hiring, and training employees; Planning, assigning and directing work; Appraising performance, addressing complaints and resolving problems.\nRecommend overtime and control costs.\nPerform other job duties as assigned by supervisor.\nREQUIREMENTS:\n\nAssociate’s degree (A. A.) or equivalent from two-year college or technical school. Experience may substitute for education.\nFive (5) years experience in the Steel Industry required.\nHave received Leadership/Management Skills Training, Safety Training, etc. (preferred).\nPossess computer skills to include: MS Excel, Word and Lotus Notes (Minimum)\nMust be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to production or productivity problems.\nAble to effectively manage time including work schedules, events, programs and other activities.\nPosses the ability to communicate information and ideas effectively.\n\nPHYSICAL DEMANDS:\n\nRegularly required to stand; use hands and fingers, handle, or feel objects, tools, or controls; and reach with hands and arms.\nFrequently required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.\nFrequently lift and/or move up to 70 pounds.\nSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus\n\nWORK ENVIRONMENT:\n\nSome office and frequent exposure to computer display.\nRoutine exposure to steel fabrication environment and occasional outside weather conditions, excessive noise levels and is regularly exposed to vibration.\nFrequently works near moving mechanical parts and is frequently exposed to fumes or airborne particles.\nOccasionally works in high, precarious places and is occasionally exposed to risk of electrical shock.\n

Job DescriptionJob Summary: The Maintenance Technician is primarily responsible for troubleshooting, repairing, problem solving and maintaining all production equipment. The technician will perform all routine, emergency, and preventive maintenance, maximize equipment availability, and reduce unsafe conditions.\nEssential Functions:\n\nInstall, maintain and repair all plant mechanical equipment.\nTroubleshoot machine malfunctions using electronic and PLC techniques.\nCapability to wire and troubleshoot electrical wiring.\nAbility to troubleshoot hydraulic and pneumatic systems on equipment.\nEvaluate equipment malfunctions with a sense of urgency to minimize downtime.\nInstall, replace, or change machine parts and attachments, according to production specifications.\nModify equipment as necessary to improve safety, quality, productivity, and reliability.\nPerform preventative maintenance checks and inspections as required.\nPerform lockout/tag out procedures according to company policy.\nMust be able to work mandatory Saturday's when needed\nQualifications:\n\nStrong knowledge of:\nwiring and electrical troubleshooting\nPLC experience\nProficient in reading blueprints and schematics\nAbility to perform basic algebra and geometry.\nReliability, dependability, and self-motivation\nMust be able to perform physically demanding work, such as climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, twisting, and bending for extended periods of time.\nProficient communication skills\n\nPay/Benefits:\n$2,000 Sign-On Bonus\nBase Hourly Wage = $29.59 - $32.18\nPlus – Shift pay based on shift assigned.\nWeekly Bonus Payout – Calculated daily based on meeting production goals.\nHoliday, Vacation and Sick Pay\nMedical, Dental, Vision, Short and Long-Term Disability Offered\n401(k) with Employer Match\nTuition Reimbursement

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description:Job SummaryUPS is currently hiring Building and Systems Engineering (BaSE) Mechanics. This position is responsible for maintenance activities that are performed to keep a UPS package handling facility operating efficiently and effectively. The work is fast-paced and requires routine interaction with other hub employees. Ideal candidates must be available to work 1st, 2nd, or 3rd shift, in a 24 x 7 operation. This position requires strong electrical background and must pass electrical assessment. Responsibilities:Troubleshooting, adjusting, and replacing AC and DC electrical equipment such as batteries, control stations, fuses, motor starters, relays, switches, timers, servo driven equipment, photo electrical devices, transducers, Variable Frequency Drives (VFD’s) and encodersInspecting, troubleshooting, repairing, and/or replacing mechanical components such as motors, reducers, drive chains, sprockets, sheaves, pulleys, rollers, conveyor belts, bearings, and transfer platesInspecting, troubleshooting, repairing, and/or replacing pneumatic equipment such as diverters, lubricators, hoses, and coilsInspecting, troubleshooting, repairing, and/or replacing hydraulic equipment such as hoses, fittings, cylinders, and pumpsWelding equipment such as handrails, conveyor supports, package handling equipment, carts, and grating as defined by scope of workPerforming preventive maintenance inspections of plant equipment such as conveyors, bulk carts, and power industrial equipment Employee Type:Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Status: Full-Time Shift: 2nd As a Registered Nurse, have you ever wanted to work somewhere where you can fully use all the skills you learned and see different types of patients every day? Where your work is valued, you are in a safe and secure place, and most of the patients are very appreciative of your care. NaphCare is hiring Registered Nurses (RNs) just like you to join our team at the Frederick County Jail located in Frederick, Maryland. Full Time Shifts, Part Time, PRN, and 8-13 week temporary contracts may be available! Pay rates range from $37.50 - $47 per hour based on shift, site needs, and experience. At NaphCare, we want you to be able to use your skills. Our positions encourage cross-training, and include roles such as intake booking nurse, mental health nurse, detox nurse, sick call nurse and health and physical assessments nurse. This is what our employees say about working in correctional healthcare for NaphCare. “I cannot believe I worked 20 years as a nurse before finding corrections. I have never felt more valued and I love how every day is so different and exciting. I feel safer here than when I worked in the ER.” Justin, DON NaphCare Benefits for Full-Time Employees Include: • Prescriptions free of charge through our health plan starts day one! • Health, dental & vision insurance that starts day one! • Lowest Cost Benefits! $77 for single, $282 for family! • Employment Assistance Program (EAP) services • 100% vested 401K and Roth with company contribution that starts day one! • Tuition Assistance • Referral bonuses • On-site education • Free Continuing Education! • Term life insurance at no cost to the employee • Generous paid time off & paid holidays • Free access to NetCE NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. Position Description: • Take and document all patient history and vital signs. • Perform and document all patient history and vital signs, mental health screenings and/or evaluations. • Respond to and initiate care for medical and mental health emergencies. • Assist with daily triage/sick call, minor medical/surgical procedures, patient assessments, examinations and/or treatment. • Initiate and document prescribed protocol agreement. • Respond to and initiate care for medical emergencies within the facility. • Observe and evaluate the performance of the licensed practical/vocational nursing staff. We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to with the position and location you’re interested in. *New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare!* Equal Opportunity Employer: disability/veteran #Correctional Nurse #Jail Nurse #Naphcare #Everhealth #Full Time #Benefits #Registered Nurse #RN #Detox #Med Cart #Patient Care #County Nurse #State Nurse #Government Nurse #Veteran Nurse #Fixed schedule #12 hour shifts #New grads #New Graduates #Low Cost Benefits #PRN #Part Time #Short Term Contract #Travel Nurse #RN Back Share Apply Now

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description:Job Summary:UPS is currently hiring Building and Systems Engineering (BaSE) Mechanics. This position is responsible for maintenance activities that are performed to keep a UPS package handling facility operating efficiently and effectively. The work is fast-paced and requires routine interaction with other hub employees. Ideal candidates must be available to work 1st, 2nd, or 3rd shift, in a 24 x 7 operation. This position requires strong electrical background and must pass electrical assessment. Responsibilities:Troubleshooting, adjusting, and replacing AC and DC electrical equipment such as batteries, control stations, fuses, motor starters, relays, switches, timers, servo driven equipment, photo electrical devices, transducers, Variable Frequency Drives (VFD’s) and encoders.Inspecting, troubleshooting, repairing, and/or replacing mechanical components such as motors, reducers, drive chains, sprockets, sheaves, pulleys, rollers, conveyor belts, bearings, and transfer plates.Inspecting, troubleshooting, repairing, and/or replacing pneumatic equipment such as diverters, lubricators, hoses, and coils.Inspecting, troubleshooting, repairing, and/or replacing hydraulic equipment such as hoses, fittings, cylinders, and pumps.Welding equipment such as handrails, conveyor supports, package handling equipment, carts, and grating as defined by scope of work.Performing preventive maintenance inspections of plant equipment such as conveyors, bulk carts, and power industrial equipment. Employee Type:Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications:Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Status: Full-Time Shift: 2nd As a Registered Nurse, have you ever wanted to work somewhere where you can fully use all the skills you learned and see different types of patients every day? Where your work is valued, you are in a safe and secure place, and most of the patients are very appreciative of your care. NaphCare is hiring Registered Nurses (RNs) just like you to join our team at the Frederick County Jail located in Frederick, Maryland. Full Time Shifts, Part Time, PRN, and 8-13 week temporary contracts may be available! Pay rates range from $37.50 - $47 per hour based on shift, site needs, and experience. At NaphCare, we want you to be able to use your skills. Our positions encourage cross-training, and include roles such as intake booking nurse, mental health nurse, detox nurse, sick call nurse and health and physical assessments nurse. This is what our employees say about working in correctional healthcare for NaphCare. “I cannot believe I worked 20 years as a nurse before finding corrections. I have never felt more valued and I love how every day is so different and exciting. I feel safer here than when I worked in the ER.” Justin, DON NaphCare Benefits for Full-Time Employees Include: • Prescriptions free of charge through our health plan starts day one! • Health, dental & vision insurance that starts day one! • Lowest Cost Benefits! $77 for single, $282 for family! • Employment Assistance Program (EAP) services • 100% vested 401K and Roth with company contribution that starts day one! • Tuition Assistance • Referral bonuses • On-site education • Free Continuing Education! • Term life insurance at no cost to the employee • Generous paid time off & paid holidays • Free access to NetCE NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. Position Description: • Take and document all patient history and vital signs. • Perform and document all patient history and vital signs, mental health screenings and/or evaluations. • Respond to and initiate care for medical and mental health emergencies. • Assist with daily triage/sick call, minor medical/surgical procedures, patient assessments, examinations and/or treatment. • Initiate and document prescribed protocol agreement. • Respond to and initiate care for medical emergencies within the facility. • Observe and evaluate the performance of the licensed practical/vocational nursing staff. We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to with the position and location you’re interested in. *New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare!* Equal Opportunity Employer: disability/veteran #Correctional Nurse #Jail Nurse #Naphcare #Everhealth #Full Time #Benefits #Registered Nurse #RN #Detox #Med Cart #Patient Care #County Nurse #State Nurse #Government Nurse #Veteran Nurse #Fixed schedule #12 hour shifts #New grads #New Graduates #Low Cost Benefits #PRN #Part Time #Short Term Contract #Travel Nurse #RN Back Share Apply Now

Status: Full-Time Shift: 2nd As a Registered Nurse, have you ever wanted to work somewhere where you can fully use all the skills you learned and see different types of patients every day? Where your work is valued, you are in a safe and secure place, and most of the patients are very appreciative of your care. NaphCare is hiring Registered Nurses (RNs) just like you to join our team at the Frederick County Jail located in Frederick, Maryland. Full Time Shifts, Part Time, PRN, and 8-13 week temporary contracts may be available! Pay rates range from $37.50 - $47 per hour based on shift, site needs, and experience. At NaphCare, we want you to be able to use your skills. Our positions encourage cross-training, and include roles such as intake booking nurse, mental health nurse, detox nurse, sick call nurse and health and physical assessments nurse. This is what our employees say about working in correctional healthcare for NaphCare. “I cannot believe I worked 20 years as a nurse before finding corrections. I have never felt more valued and I love how every day is so different and exciting. I feel safer here than when I worked in the ER.” Justin, DON NaphCare Benefits for Full-Time Employees Include: • Prescriptions free of charge through our health plan starts day one! • Health, dental & vision insurance that starts day one! • Lowest Cost Benefits! $77 for single, $282 for family! • Employment Assistance Program (EAP) services • 100% vested 401K and Roth with company contribution that starts day one! • Tuition Assistance • Referral bonuses • On-site education • Free Continuing Education! • Term life insurance at no cost to the employee • Generous paid time off & paid holidays • Free access to NetCE NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. Position Description: • Take and document all patient history and vital signs. • Perform and document all patient history and vital signs, mental health screenings and/or evaluations. • Respond to and initiate care for medical and mental health emergencies. • Assist with daily triage/sick call, minor medical/surgical procedures, patient assessments, examinations and/or treatment. • Initiate and document prescribed protocol agreement. • Respond to and initiate care for medical emergencies within the facility. • Observe and evaluate the performance of the licensed practical/vocational nursing staff. We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to with the position and location you’re interested in. *New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare!* Equal Opportunity Employer: disability/veteran #Correctional Nurse #Jail Nurse #Naphcare #Everhealth #Full Time #Benefits #Registered Nurse #RN #Detox #Med Cart #Patient Care #County Nurse #State Nurse #Government Nurse #Veteran Nurse #Fixed schedule #12 hour shifts #New grads #New Graduates #Low Cost Benefits #PRN #Part Time #Short Term Contract #Travel Nurse #RN Back Share Apply Now

Status: Full-Time Shift: 2nd As a Registered Nurse, have you ever wanted to work somewhere where you can fully use all the skills you learned and see different types of patients every day? Where your work is valued, you are in a safe and secure place, and most of the patients are very appreciative of your care. NaphCare is hiring Registered Nurses (RNs) just like you to join our team at the Frederick County Jail located in Frederick, Maryland. Full Time Shifts, Part Time, PRN, and 8-13 week temporary contracts may be available! Pay rates range from $37.50 - $47 per hour based on shift, site needs, and experience. At NaphCare, we want you to be able to use your skills. Our positions encourage cross-training, and include roles such as intake booking nurse, mental health nurse, detox nurse, sick call nurse and health and physical assessments nurse. This is what our employees say about working in correctional healthcare for NaphCare. “I cannot believe I worked 20 years as a nurse before finding corrections. I have never felt more valued and I love how every day is so different and exciting. I feel safer here than when I worked in the ER.” Justin, DON NaphCare Benefits for Full-Time Employees Include: • Prescriptions free of charge through our health plan starts day one! • Health, dental & vision insurance that starts day one! • Lowest Cost Benefits! $77 for single, $282 for family! • Employment Assistance Program (EAP) services • 100% vested 401K and Roth with company contribution that starts day one! • Tuition Assistance • Referral bonuses • On-site education • Free Continuing Education! • Term life insurance at no cost to the employee • Generous paid time off & paid holidays • Free access to NetCE NaphCare has a partnership with NetCE that provides CEU/CME for our staff. NetCE uses a rigorous peer review process to ensure that all activities and content are up-to-date. This service streamlines continuing education for all NaphCare Employees to meet state specific requirements for maintaining licensing. Position Description: • Take and document all patient history and vital signs. • Perform and document all patient history and vital signs, mental health screenings and/or evaluations. • Respond to and initiate care for medical and mental health emergencies. • Assist with daily triage/sick call, minor medical/surgical procedures, patient assessments, examinations and/or treatment. • Initiate and document prescribed protocol agreement. • Respond to and initiate care for medical emergencies within the facility. • Observe and evaluate the performance of the licensed practical/vocational nursing staff. We support your growth and internal promotion. Once hired, we encourage our employees to continue to seek opportunities for advancement and leadership. NaphCare is a family owned, medical technology company that has been delivering high quality healthcare to correctional facilities across the nation for over 30 years. Come join our team of over 4000 employees and growing! NaphCare pays well, offers outstanding benefits, and has an incredibly engaged corporate support team to make sure you have what you need to be truly excellent at what you do. We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to with the position and location you’re interested in. *New grads are encouraged to apply - we'll train you in the exciting field of correctional healthcare!* Equal Opportunity Employer: disability/veteran #Correctional Nurse #Jail Nurse #Naphcare #Everhealth #Full Time #Benefits #Registered Nurse #RN #Detox #Med Cart #Patient Care #County Nurse #State Nurse #Government Nurse #Veteran Nurse #Fixed schedule #12 hour shifts #New grads #New Graduates #Low Cost Benefits #PRN #Part Time #Short Term Contract #Travel Nurse #RN Back Share Apply Now

Position: TOC Lead Systems Engineer Location: 100% REMOTE Job Type: 12 Month Contract to Hire Hiring Manager Notes: This person will be Team Lead for the Senior TOC Engineers. Providing technical guidance. The JD is spot on.Needs to have at least 10 YOE in a NOC/TOC environment.. At least 2 years of supervisory exp as it relates to the TOC/NOC.Team should be around 7-10 people by the end of 2024Three major functions: 1. Enterprise Monitoring 2. Major incident Mgmt 3. Event Monitoring team (Technology Operations Center)... Command center focus than just the network (which is a NOC)Needs skills with 24/7 eyes on glass systems monitoring.. Needs to detect anomalies in the environment.In the middle of building out the TOC so wants folks who can operate and run a TOC/NOC operation. 24/7 monitoring of enterprise systemsDynatrace monitoring exp or ServiceNow ITSM platform exp would be preferred - not requiredWould consider someone with solely strong NOC exp.. As long as they have NOC exp across the enterprise and monitoring exp.Note: TOC is monitoring across all apps across the entire enterprise not just a network focus which is a NOC.Right now just 8am - 5pm M-F while they are in the building out stage of the TOC.. Prob will have some on-call components to it once they ramp up and design things out. JOB TITLE: TOC LEAD SYSTEMS ENGINEER Job Description: Technology Operations Center (TOC) Monitoring Lead This role is responsible for helping lead and develop the team and processes that support the First-to-Know capability of the Technical Operations Center and requires coordination and multi-tasking skills to ensure maximum service availability of our systems. TOC Engineers and analysts monitor the performance and capacity of enterprise-wide systems using a variety of tools to identify hardware, software, and environmental alerts. This team provides eyes-on-glass monitoring of Client systems and will investigate, verify, report, communicate and escalate any issues. Mentor and lead a technical team of monitoring engineers, analysts, and Technology Operations Center (TOC) operatorsProvide technical guidance for directing, maintaining, and monitoring the health and wellness of all critical infrastructure and applicationsFocused on the development of people, process, and technology required to provide 24x7x365 proactive monitoring services to the organizationHelp develop and implement Event Management through the integration of Dynatrace and ServiceNowOversee daily operations of Monitoring and Event Management of Infrastructure and Application performance monitoring for the enterpriseUtilize various monitoring tools including DynaTrace to identify and diagnose complex problems and factors affecting system performanceDevelop runbooks in support of monitoring and alerting eventsMonitor all SLAs for the TOC and provide timely reportsPerform supervisory and staff management duties as assignedPrepare or participate in developing specific TOC performance reportsEnsure daily operational readiness by managing and performing daily health checks of critical systemsLead kickoff meetings with various teams to determine what is needed to perform monitoring.Create accurate process documents that can be followed to performed various tasks within the TOC.Provide technical/management leadership on major tasks or technology assignmentsAssist leadership in establishing goals and plans that meet company and department objectivesAuthor communications that are sent out to the Client user community and Client leadership about outages, upgrades, IT challenges, etc.Candidates will also work with the technical teams to write up outage summaries and lessons learned reports for senior management to understand the impact to the Client community and corrections to avoid future occurrences.This team provides 24x7x365 support to the Client customer community. This role will require shift work. The Client Technology Operation Center covers a 24/7 operation and members are asked to be flexible in providing coverage outside of their normal shift hours, when the need arises. Position is for full time employment and can be performed fully remote. Additional responsibilities include: Provide eyes on glass monitoring using various monitoring tools such as Dynatrace, Splunk, SCOM, ITM, SolarWinds and other monitoring toolsInvestigate and verify alerts and reported issuesEscalate issues to the Tier 2 operations team when necessaryAccess devices and analyze graphingReview device logs documentation and analysisPerform real time monitoring of vital systemsProvide general event management and communication management support for the TOCSupport a 24x7 system monitoring service to proactively identify and assess problems before the customer reports themSupport response time -ensuring system information, contact information and processes are in place to coordinate the necessary IT response to system problemsRely on your teammates and be an active collaborator and participant within the groupProvide event management and support to service owners and IT managersAuthor reports, prepare data for status/findings presentations, prepare flowcharts and draft process documents for team activities.Communicate an honest interpretation of data to all stakeholders; support and facilitate open communication between all stakeholders. Required Qualifications: Bachelors degree, preferably in an IT discipline, or equivalent IT work experience10+ years experience of NOC/TOC experience in progressively responsible rolesAt least five (2) years in a direct supervisor capacity with experience managing a NOC/TOC supporting a large enterprise level operationExperience in analysis, implementation and evaluation of current IT processes and workflows to help the organization run efficiently and effectivelyExcellent organizational, leadership, and communication skillsAble to manage multiple priorities while balancing urgent requests with shifting timelines and deliverablesExperience with enterprise dashboards and monitoring toolsExperienced in Event ManagementAble to accurately interpret various metrics from monitoring tools.Strong analytical skills and able to collate and interpret data from various sources.Strong communicator with a natural aptitude for dealing with peopleExperience in analysis, implementation and evaluation of current IT processes and workflows to help the organization run efficiently and effectivelyExcellent organizational, leadership, and communication skillsAble to manage multiple priorities while balancing urgent requests with shifting timelines and deliverables Desired Qualifications: Familiarity with developing and implementing mature operations center processes, tooling and automationWorking knowledge of IT Infrastructure Operations (such as systems and network administration, security, various tools, etc.)Experienced in Event Management with ServiceNowDynatrace Monitoring experience preferredExperience with some or all the following monitoring and reporting tools: Splunk, Dynatrace, SCOM, ITM, SolarWinds, ServiceNowExperience working in Incident Response as an Incident ResolverITIL certified or equivalent experienceDexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.