This is an in-person, non-remote and full time position. https://masshiremncareers.com/ Center Operator - Action for Boston Community Development ABCD Responsible for providing a high level of customer service, performing clerical and administrative support duties as necessary for the effective and successful operation of Career Centers. Process walk-in inquiries while answering and routing high volume of incoming calls appropriately; take accurate messages when appropriate. Learn and continuously maintain knowledge about all units of Career Centers, community programs and resources, and those of the Career Center Partner Organizations. Input relevant customer data appropriately and timely by following MOSES (database) entry policies; including, customer registration, services, notes and signing up customers for workshops. Locate, organize and maintain information, including confidential records. Perform other related duties as assigned from time to time. Great entry level opportunity to the field of Workforce Development/Human Services. Minimum of high school diploma or equivalent, Customer service experience and MS Office proficient. Must have the ability to work in high stress and fast paced environment. Excellent attention to detail. Ability to type 60+ words per minute preferred. Demonstrated ability to work sensitively with people from diverse backgrounds. Bilingual skills preferred How To Apply Please Apply Online - https://careers.bostonabcd.org/