Job Description
Come join the Trustar Team! We are looking to grow our Branch Team with talented and customer focused Bankers!
We are so proud to have just celebrated our 4th Anniversary and we are continuing to grow. Winners of the Washington Business Journals Best Places to Work three (3) years in a row, we want you to join this exciting, hard working team!
Trustar Bank is a community bank conceived to meet the banking needs of businesses and individuals in the greater metropolitan Washington DC area. The Organizers of the Bank are experienced bankers, bank investors, and business professionals in the Bank’s target market area.
“At Trustar, our mission is to be your partner for financial success, to provide a sound investment for our shareholders, and to support our local community.”
“Our unique approach to financial services and our ‘can do’ attitude sets us apart from our competition. At Trustar, our philosophy is to provide customized banking solutions and top-notch service that truly addresses your individual needs.”
A viable market, sufficient capital, engaged leadership, and strong management are critical success factors for any financial institution. Service differentiates one bank from another. As a community bank, Trustar Bank‘s strategy is to be a personalized alternative to larger, super-regional financial institutions that increasingly dominate the Bank’s primary market. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers.
Trustar Bank is currently seeking an experienced Assistant Branch Manager that will primarily be responsible providing high quality customer service and overall responsibility for the daily settlement, for processing deposit accounts and loan transactions, cashing checks, cross-selling bank services and maintaining account records and operations. The ABM will follow all established policies and procedures of the bank.
Summary of Job Duties:
•While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service while meeting with clients to ensure they feel welcome in the branch.
•Support the Branch Manager in the overall management of the branch including sales, service, operations and staffing with focus on operations.
•Responsible for cross selling bank products and services to deepen existing client relationships.
•Answer client account inquiries. Resolve problems or discrepancies concerning clients’ accounts.
•Knowledgeable about Trustar Bank products/services.
•Daily operations may include activities such as running a universal banker drawer when necessary, deposit reviews and balancing branch ATM.
•Responsible for performing branch audit.
•Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures.
•Candidate will assist with other duties as assigned.
Requirements:
High school diploma or its equivalent. Bachelor’s degree preferred.
Preferred experience in the Northern Virginia Market.
Minimum five years banking experience including customer service, teller training and new accounts training.
Prior Supervisory experience is preferred.
Must have a professional image.
Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally.
Trustar Bank has grown rapidly since it's start in 2019. With an all-star team and fast-paced environment, this is an exciting opportunity to join our team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan. We are an equal opportunity employer. Please note this is an in office position and a professional environment. We are an Equal Opportunity Employer