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Teller at Norwood Bank
OneDigital Northeast
location-iconNorwood MA

TellerNorwood BankNorwood, MAAbout Norwood BankSince its founding in 1889, Norwood Bank has been a pioneer in providing innovative banking services to the area. Our story is that we combine big-bank products and services with community-bank personal service. Our difference is also our promise – to bring our community the most innovative financial solutions available, and the highest level of personal service possible. Behind all our great banking solutions is our leadership team of professionals, each uniquely qualified to help our customers choose the solutions and services that are right for them.Why You Should ApplyGrowth opportunities!Competitive salary and benefits package including medical and dental insurance with generous employer contribution and 100% coverage of the annual deductible!Matching 401(k) plan, paid time off, tuition reimbursement, and more!Position SummaryNorwood Bank is currently seeking a Teller, primarily responsible for processing customer transactions in the teller line.Teller Job ResponsibilitiesProcess a variety of customer and bank transactions, including check cashing, deposits, withdrawals, loan payments, money orders, bank checks, cash memos, balance cash drawer, and document batch totalsProvide information and guidance to customers and answer questions about products and services both in-person and by phoneVerify and process night deposit and commercial drop off bagsBalance ATM, TCR, and coin machine on a daily basisAccurately complete customer information in the Currency Transaction Report (CTR) for transactions greater than 10k dollars; complete SAR referral forms as neededUnderstand compliance and deposit regulations such as; BSA/AML, Reg CC, Reg E, Reg DD, Check 21, Privacy Notice and the Patriot ActAssist and service coin customers; service coin machine as needed, and prepare and verify coin ordersTeller QualificationsHigh School diploma; additional coursework or training a plusMinimum 6 months teller experience preferred; prior cash handling, customer service and/or sales experience a plusProficient with Microsoft Office Suite; knowledge of Integrated Teller/Navigator and Business Process Manager a plusTeam player with strong work ethicStrong organizational, communication, and interpersonal skillsMust be fluent in EnglishAbility to read, analyze and interpret general business, technology and professional journals, technical procedures and governmental regulationsAbility to write reports and business correspondenceAbility to effectively present information and respond to questionsDisclaimers: Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.Norwood Bank is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Norwood Bank discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

Full Time
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Bank Teller at Walpole Co-operative Bank
OneDigital Northeast
location-iconWalpole MA

Bank TellerWalpole Co-operative BankWalpole, MAFT employees are required to work every other SaturdayAbout Walpole Co-operative BankWalpole Co-operative Bank is a community bank dedicated to meeting the needs of the communities we have served for the last century. Our office is located in the heart of Walpole and our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our wonderful community. We are a high performing, financially sound, independent community bank. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people’s lives.Why You Should ApplyCompetitive salary and benefits package including health, dental and vision insuranceMatching 401(k) plan, pension plan, paid time off, tuition reimbursement, and more!Position SummaryWalpole Co-operative Bank is currently seeking a Bank Teller to provide courteous and professional customer service, in addition to processing customer transactions, and balancing and reconciling daily cash settlement while remaining in compliance with established Bank policies and procedures, federal and state laws, and fair lending regulations.Job ResponsibilitiesAttentively greet customers and accept transactions; serve as a general information resource for customers, answers customer questions, directs customers for further assistance, and refers customers to platform for sales opportunitiesProcess customer deposits, withdrawals, and payment transactions; complies with all Bank Secrecy requirementsAccurately and efficiently balance cash drawer on daily basis; resolve any discrepanciesCourteously respond to all telephone inquiries in a timely mannerProcess night bags, assist customers to safe deposit box area, sort and file, settle and maintain ATM, assist in statement rendering, and operate coin machineMaintain updated knowledge of Bank products and servicesEducation, Experience, and SkillsHigh school diploma or equivalent required; some college coursework a plus1-2 years’ prior banking/teller experienceExcellent communication skillsAbility to provide high quality customer-service is extremely importantStrong attention to detail and ability to maintain confidentialityAbility to lift up to 50 poundsPositive and can-do attitudeDisclaimers:Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.Walpole Co-operative Bank is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Walpole Co-operative Bank discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.WCB1

Full Time
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Service Associate II (South Boston)
Eastern Bank
location-iconBoston MA

POSITION REQUIREMENTS .  Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable business lines (i.e. consumer lending) Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio For licensed individuals, sells annuities and/or insurance products Responsible for operational compliance and adherence to policy Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the banks products and services Teller Duties: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. Cash checks for customers and non-customers according to bank policy. Process and properly record the sale of monetary instruments (i.e. official bank checks). Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. Process foreign currency purchases and sales. Process various types of loan payments and credit card cash advances. Relative to all duties, must adhere to all bank policies and procedures. Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.  Basic business acumen and professionalism is a must. Strong written and verbal communication skills are critical. Ability to build relationships and strong alliances across the organization. Ability to quickly learn all there is to know about the products and services offered by the bank. One-to-two years of sales experience in a retail environment preferred. Some banking experience is preferred (i.e. teller or otherwise) is a plus. High School or equivalent Work Requirements: Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line. No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. Employees may be required to work rotating shifts that include evenings and weekends.  In-store branches often employ sales and marketing tactics that include, working the aisles of the supermarket to speak with store customers about bank products and services. Incumbents would be expected to participate in such activities. CB2

Full Time
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Service Associate I (Needham Street)
Eastern Bank
location-iconNewton MA

POSITION REQUIREMENTS   Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)   Closes loans for customers for applicable business lines (i.e. consumer lending)   Makes referrals to other bank business lines and third-party partners   Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio   For licensed individuals, sells annuities and/or insurance products   Responsible for operational compliance and adherence to policy   Handles daily account maintenance and other service issues as necessary   Teller Duties: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.   Cash checks for customers and non-customers according to bank policy.   Process and properly record the sale of monetary instruments (i.e. official bank checks).   Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.   Process foreign currency purchases and sales.   Process various types of loan payments and credit card cash advances.   Relative to all duties, must adhere to all bank policies and procedures. Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.     Individual should be an outgoing self-starter and be technically literate.   Basic business acumen and professionalism is a must.     Strong written and verbal communication skills are critical.     Ability to build relationships and strong alliances across the organization.     Ability to quickly learn all there is to know about the products and services offered by the bank.   One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus. High School or equivalent Work Requirements: Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Service Associate I - 20 Hours
Eastern Bank
location-iconMelrose MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Teller Manager I
Eastern Bank
location-iconLynn MA

In addition to personally performing routine teller duties, and under the direction of the Branch Manager and Assistant Branch Manager, manages the daily operations of a > sized  banking office teller line to include individual performance assessments for a staff of tellers.  Identifies potential financial needs for customers and prospects and, based on that identification, personally makes referrals to the platform and coaches tellers on the referral process so that they also participate. Level I: Small-to-mid-sized Level II: Mid-sized Level III & IV: Large-sized     Acts in a management capacity with regard to reviewing and approving certain transactions above the limits and authority levels of teller staff.     Ultimately responsible for all teller operations to include teller operating systems, inventory of negotiable instruments, compliance and security requirements, and adherence to defined policies and procedures as they relate to teller functions.     Maintains direct control of cash within prescribed limits and charged with mastering use of the cash forecasting system in an effort to maximize availability while minimizing risk. Following established policies and procedures, may also personally perform routine teller duties as outlined:     Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts     Cash checks for customers and non-customers     Process and properly record the sale of monetary instruments (i.e. official bank checks)     Process foreign currency purchases and sales     Redeem savings bonds     Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments     Process various types of loan payments and credit card cash advances     Assist with providing customers with access to safe deposit area     Actively engages in the sales process by identify potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.       Also manages the tellers' participation in the referral process through monitoring and coaching.     Complete Individual performance assessments for a staff of tellers.     May also participate in the recruitment and interview processes for new tellers. Qualifications:  (TEL MAN I & II): One-to-two years of banking or related job experience required (TELMAN III & IV) Three-to-four years of banking or related job experience required; supervisory or management experience also required.      Basic business acumen and professionalism is a must.     Strong written and verbal communication skills with the ability to build relationships and strong alliances.     Ability to quickly learn and fully understand the regulatory and policy requirements related to teller and branch operations to ensure compliance.     Incumbent must be outgoing, have excellent customer service skills and the ability to work in a fast-paced environment.     Individual should be a self-starter and be technically literate.     Associates Degree preferred, but not required.     High School or equivalent required. Working Conditions:      Ability to stand and remain standing for up to five hours at a time without a break.CB2

Full Time
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Service Associate I - Somerville Fellsway
Eastern Bank
location-iconSomerville MA

POSITION REQUIREMENTS   Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)   Closes loans for customers for applicable business lines (i.e. consumer lending)   Makes referrals to other bank business lines and third-party partners   Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio   For licensed individuals, sells annuities and/or insurance products   Responsible for operational compliance and adherence to policy   Handles daily account maintenance and other service issues as necessary   Teller Duties: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.   Cash checks for customers and non-customers according to bank policy.   Process and properly record the sale of monetary instruments (i.e. official bank checks).   Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.   Process foreign currency purchases and sales.   Process various types of loan payments and credit card cash advances.   Relative to all duties, must adhere to all bank policies and procedures. Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.     Individual should be an outgoing self-starter and be technically literate.   Basic business acumen and professionalism is a must.     Strong written and verbal communication skills are critical.     Ability to build relationships and strong alliances across the organization.     Ability to quickly learn all there is to know about the products and services offered by the bank.   One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.     High School or equivalent Work Requirements: Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Service Associate II
Eastern Bank
location-iconPeabody MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Service Associate I - 20 Hours
Eastern Bank
location-iconSaugus MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Service Associate I - 20 Hours
Eastern Bank
location-iconSalem MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Service Associate I
Eastern Bank
location-iconStoneham MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. Supermarket position only:      In-store locations are open 7-days / week with extended evening hours on several days.  Employees may be required to work rotating shifts that include evenings and weekends.     In-store branches often employ sales and marketing tactics that include “working the aisles” of the supermarket to speak with store customers about bank products and services.  Incumbents would be expected to participate in such activities. CB2

Full Time
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Service Associate I
Eastern Bank
location-iconWoburn MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. Supermarket position only:      In-store locations are open 7-days / week with extended evening hours on several days.  Employees may be required to work rotating shifts that include evenings and weekends.     In-store branches often employ sales and marketing tactics that include “working the aisles” of the supermarket to speak with store customers about bank products and services.  Incumbents would be expected to participate in such activities. CB2

Full Time
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Regional Service Associate - Various Locations
Eastern Bank
location-iconReading MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. Supermarket position only:      In-store locations are open 7-days / week with extended evening hours on several days.  Employees may be required to work rotating shifts that include evenings and weekends.     In-store branches often employ sales and marketing tactics that include “working the aisles” of the supermarket to speak with store customers about bank products and services.  Incumbents would be expected to participate in such activities. CB2

Full Time
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Service Associate I (Wellesley)
Eastern Bank
location-iconWellesley MA

POSITION REQUIREMENTS   Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)   Closes loans for customers for applicable business lines (i.e. consumer lending)   Makes referrals to other bank business lines and third-party partners   Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio   For licensed individuals, sells annuities and/or insurance products   Responsible for operational compliance and adherence to policy   Handles daily account maintenance and other service issues as necessary   Teller Duties: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.   Cash checks for customers and non-customers according to bank policy.   Process and properly record the sale of monetary instruments (i.e. official bank checks).   Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.   Process foreign currency purchases and sales.   Process various types of loan payments and credit card cash advances.   Relative to all duties, must adhere to all bank policies and procedures. Qualifications: Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.     Individual should be an outgoing self-starter and be technically literate.   Basic business acumen and professionalism is a must.     Strong written and verbal communication skills are critical.     Ability to build relationships and strong alliances across the organization.     Ability to quickly learn all there is to know about the products and services offered by the bank.   One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.     High School or equivalent Work Requirements: Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break.CB2

Full Time
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Service Associate II - 30 Hours
Eastern Bank
location-iconWakefield MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Teller Manager I
Eastern Bank
location-iconDanvers MA

In addition to personally performing routine teller duties, and under the direction of the Branch Manager and Assistant Branch Manager, manages the daily operations of a > sized  banking office teller line to include individual performance assessments for a staff of tellers.  Identifies potential financial needs for customers and prospects and, based on that identification, personally makes referrals to the platform and coaches tellers on the referral process so that they also participate. Level I: Small-to-mid-sized Level II: Mid-sized Level III & IV: Large-sized     Acts in a management capacity with regard to reviewing and approving certain transactions above the limits and authority levels of teller staff.     Ultimately responsible for all teller operations to include teller operating systems, inventory of negotiable instruments, compliance and security requirements, and adherence to defined policies and procedures as they relate to teller functions.     Maintains direct control of cash within prescribed limits and charged with mastering use of the cash forecasting system in an effort to maximize availability while minimizing risk. Following established policies and procedures, may also personally perform routine teller duties as outlined:     Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts     Cash checks for customers and non-customers     Process and properly record the sale of monetary instruments (i.e. official bank checks)     Process foreign currency purchases and sales     Redeem savings bonds     Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments     Process various types of loan payments and credit card cash advances     Assist with providing customers with access to safe deposit area     Actively engages in the sales process by identify potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.       Also manages the tellers' participation in the referral process through monitoring and coaching.     Complete Individual performance assessments for a staff of tellers.     May also participate in the recruitment and interview processes for new tellers. Qualifications:  (TEL MAN I & II): One-to-two years of banking or related job experience required (TELMAN III & IV) Three-to-four years of banking or related job experience required; supervisory or management experience also required.      Basic business acumen and professionalism is a must.     Strong written and verbal communication skills with the ability to build relationships and strong alliances.     Ability to quickly learn and fully understand the regulatory and policy requirements related to teller and branch operations to ensure compliance.     Incumbent must be outgoing, have excellent customer service skills and the ability to work in a fast-paced environment.     Individual should be a self-starter and be technically literate.     Associates Degree preferred, but not required.     High School or equivalent required. Working Conditions:      Ability to stand and remain standing for up to five hours at a time without a break.CB2

Full Time
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Service Associate I - 35 Hours
Eastern Bank
location-iconMarblehead MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Service Associate II
Eastern Bank
location-iconLynnfield MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Branch Manager II (South Boston)
Eastern Bank
location-iconBoston MA

POSITION REQUIREMENTS   The Branch Manager proactively sells the banks products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations of their branch. Responsible for the overall management of a mid-sized banking office. Proactively guides the sales activities of the assistant manager and platform staff toward achievement of their personal sales objectives, as well as established branch goals     Through tested techniques, engages in sales and service coaching sessions with sales staff     Conducts business development activities to include personal visits and outbound teleservicing as components of overall responsibility for building commercial relationships     Promotes Eastern Bank through community involvement via memberships in local organizations (i.e. Chamber of Commerce, Rotary, etc.), participation in city/town events, engaging local business networks, and the like     Although the Assistant Branch Manager is responsible for managing daily branch operations and compliance issues, the Branch Manager has ultimate responsibility for the branch's performance in these areas which include, but are not limited to, overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties     Manages customer service levels within the branch, adhering to established guidelines     Consistently applies Human Resource policy for routine aspects of management, and as performance issues arise     Prepare and deliver performance appraisals for subordinates     Expected to have / gain full understanding of the teller function Qualifications:  Expected to have / gain full understanding of the teller function Bachelors Degree preferred; three-to-five years of management experience required, preferably in a retail banking environment For incumbents who have tenure with the bank, must have a history of solid sales, service and management successes Basic business acumen and professionalism is a must Strong written and verbal communication skills are critical Ability to build relationships and strong alliances across the organization Ability to quickly learn all there is to know about the products and services offered by the bank Must have the ability to work independently, multi-tasking in a fast-paced environment.   Should be an outgoing self-starter and be technically literate.       Must be flexible with ability to adapt to change.     Should have an understanding of the “big picture” in banking – i.e. answers to questions like:  How does a bank make money?  What makes a product profitable? Bachelors Degree preferred Incumbent will likely enter this position with annuity / insurance licence(s) (series 6 / 63) – but if not, may be expected to obtain it/them within six months of hire. May be required to attend a “banking school” program similar to those offered through Babson College, in preparation for the next step in the retail career path  CB2

Full Time
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Service Associate II
Eastern Bank
location-iconDanvers MA

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Works toward achieving specific individual sales and service goals through the following activities:   - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to other bank business lines and third party partners - Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio - For licensed individuals, sells annuities and/or insurance products - Responsible for operational compliance and adherence to policy - Handles daily account maintenance and other service issues as necessary (supermarket position only) Walks the aisles of the supermarket to talk with prospects and existing bank customers about the bank’s products and services Teller Duties: - Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts. - Cash checks for customers and non-customers according to bank policy. - Process and properly record the sale of monetary instruments (i.e. official bank checks). - Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments. - Process foreign currency purchases and sales. - Process various types of loan payments and credit card cash advances. - Relative to all duties, must adhere to all bank policies and procedures.   Qualifications:  Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.   Individual should be an outgoing self-starter and be techn ically literate.     Basic business acumen and professionalism is a must.   Strong written and verbal communication skills are critical.   Ability to build relationships and strong alliances across the organization.   Ability to quickly learn all there is to know about the products and services offered by the bank.     One-to-two years of sales experience in a retail environment preferred.  Some banking experience is preferred (i.e. teller or otherwise) is a plus.       High School or equivalent Work Requirements:      Individuals in this position MUST be regularly scheduled to work 40-60% of his/her time each week on the platform, and the remaining 40-60% of his/her time on the teller line.  No more than 60% of total scheduled time may be spent in either role. Ability to stand and remain standing for up to five hours at a time without a break. CB2

Full Time
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Teller at Norwood Bank
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Full Time
location-iconNorwood MA
Job Description
Teller
Norwood Bank
Norwood, MA

About Norwood Bank
Since its founding in 1889, Norwood Bank has been a pioneer in providing innovative banking services to the area. Our story is that we combine big-bank products and services with community-bank personal service. Our difference is also our promise – to bring our community the most innovative financial solutions available, and the highest level of personal service possible. Behind all our great banking solutions is our leadership team of professionals, each uniquely qualified to help our customers choose the solutions and services that are right for them.

Why You Should Apply
  • Growth opportunities!
  • Competitive salary and benefits package including medical and dental insurance with generous employer contribution and 100% coverage of the annual deductible!
  • Matching 401(k) plan, paid time off, tuition reimbursement, and more!

Position Summary
Norwood Bank is currently seeking a Teller, primarily responsible for processing customer transactions in the teller line.

Teller
Job Responsibilities
  • Process a variety of customer and bank transactions, including check cashing, deposits, withdrawals, loan payments, money orders, bank checks, cash memos, balance cash drawer, and document batch totals
  • Provide information and guidance to customers and answer questions about products and services both in-person and by phone
  • Verify and process night deposit and commercial drop off bags
  • Balance ATM, TCR, and coin machine on a daily basis
  • Accurately complete customer information in the Currency Transaction Report (CTR) for transactions greater than 10k dollars; complete SAR referral forms as needed
  • Understand compliance and deposit regulations such as; BSA/AML, Reg CC, Reg E, Reg DD, Check 21, Privacy Notice and the Patriot Act
  • Assist and service coin customers; service coin machine as needed, and prepare and verify coin orders


Teller
Qualifications
  • High School diploma; additional coursework or training a plus
  • Minimum 6 months teller experience preferred; prior cash handling, customer service and/or sales experience a plus
  • Proficient with Microsoft Office Suite; knowledge of Integrated Teller/Navigator and Business Process Manager a plus
  • Team player with strong work ethic
  • Strong organizational, communication, and interpersonal skills
  • Must be fluent in English
  • Ability to read, analyze and interpret general business, technology and professional journals, technical procedures and governmental regulations
  • Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions

Disclaimers:
Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Norwood Bank is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Norwood Bank discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.
job-detail-figure
Teller at Norwood Bank
share-icon
Full Time
location-iconNorwood MA
Job Description
Teller
Norwood Bank
Norwood, MA

About Norwood Bank
Since its founding in 1889, Norwood Bank has been a pioneer in providing innovative banking services to the area. Our story is that we combine big-bank products and services with community-bank personal service. Our difference is also our promise – to bring our community the most innovative financial solutions available, and the highest level of personal service possible. Behind all our great banking solutions is our leadership team of professionals, each uniquely qualified to help our customers choose the solutions and services that are right for them.

Why You Should Apply
  • Growth opportunities!
  • Competitive salary and benefits package including medical and dental insurance with generous employer contribution and 100% coverage of the annual deductible!
  • Matching 401(k) plan, paid time off, tuition reimbursement, and more!

Position Summary
Norwood Bank is currently seeking a Teller, primarily responsible for processing customer transactions in the teller line.

Teller
Job Responsibilities
  • Process a variety of customer and bank transactions, including check cashing, deposits, withdrawals, loan payments, money orders, bank checks, cash memos, balance cash drawer, and document batch totals
  • Provide information and guidance to customers and answer questions about products and services both in-person and by phone
  • Verify and process night deposit and commercial drop off bags
  • Balance ATM, TCR, and coin machine on a daily basis
  • Accurately complete customer information in the Currency Transaction Report (CTR) for transactions greater than 10k dollars; complete SAR referral forms as needed
  • Understand compliance and deposit regulations such as; BSA/AML, Reg CC, Reg E, Reg DD, Check 21, Privacy Notice and the Patriot Act
  • Assist and service coin customers; service coin machine as needed, and prepare and verify coin orders


Teller
Qualifications
  • High School diploma; additional coursework or training a plus
  • Minimum 6 months teller experience preferred; prior cash handling, customer service and/or sales experience a plus
  • Proficient with Microsoft Office Suite; knowledge of Integrated Teller/Navigator and Business Process Manager a plus
  • Team player with strong work ethic
  • Strong organizational, communication, and interpersonal skills
  • Must be fluent in English
  • Ability to read, analyze and interpret general business, technology and professional journals, technical procedures and governmental regulations
  • Ability to write reports and business correspondence
  • Ability to effectively present information and respond to questions

Disclaimers:
Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

Norwood Bank is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will Norwood Bank discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.