CDS Full Time Event Manager - Product Demonstration Club Demonstration Services (CDS) is in need of an Event Manager responsible for the recruitment, hiring and supervision of in store Product Demonstrators. You will oversee product preparation and presentation, training and provide superb service to all Club members. This position requires strong communication between warehouse managers, vendors and in store Product Demonstrators including participation in new location grand openings. CDS is the preferred in-house event marketing provider to Costco. We offer the best person-to-person marketing services in the industry, driving sales for our customers and Costco. APPLY TODAY! What We Offer:Set schedule of Tuesday-Saturday from 8:30AM – 5:30PM (may vary based on needs)Work-life balance!Full Time Benefits (Medical, Dental, Vision, Life)Short and Long-Term Disability401(K) planGenerous paid time offResponsibilities:Recruit, train and hire part-time staff.Oversee product preparation and presentation, including food safety and sanitation.Train Product Demonstrators in demonstration preparation and excellent customer services.Communicate between multiple manager, vendors and demonstrators.Participate in new location grand openings as required.Requirements:High school education or equivalent.Two to four years of related experience in retail, hospitality, or food environments.Detail oriented with excellent leadership and communication skills.Proven ability to lead well performing teams.Ability to exercise independent judgement.Able to coach and counsel employees, take correct measures as needs.Flexibility and ability to work in a fast paced environment

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Description The CRM Manager is responsible for developing, implementing, and managing customer relationship strategies and CRM systems to drive customer engagement, retention, and revenue growth. This role involves analyzing customer data, developing targeted marketing campaigns, and ensuring seamless communication between the organization and its customers.  This role will support both the Music & Arts and Woodwind & Brasswind   Responsibilities will include, but will not be limited to the following: CRM Strategy Development: Develop and execute a comprehensive CRM strategy that drive revenue growth,  promotions, content and automations. A/B Testing: Design and execute tests that support key hypotheses and deliver actionable learnings Data Analysis: Analyze customer data to gain insights into customer behavior, preferences, and trends. Use data to segment customers and create personalized marketing campaigns. CRM Tool Management: Oversee the selection, implementation, and management of CRM software and tools to improve customer interactions and streamline processes. Customer Segmentation: Segment the customer base based on various criteria (e.g., demographics, behavior, purchase history) to tailor marketing and communication strategies. Email Marketing: Manage email marketing campaigns, including creating email lists, designing email templates, partnering with the cross-functional marketing team for asset creation & strategic priorities and tracking campaign performance. Help with prioritization and recommendations for campaigns based on revenue potential and overall corporate strategy, as well as resource/development allocation Automation: Implement marketing automation workflows to nurture leads, onboard new customers, and trigger personalized communications. Reporting and Analytics: Monitor and report on the performance of CRM initiatives, providing insights and recommendations for improvement. Customer Feedback: Gather and analyze customer feedback to identify areas for improvement in products, services, and customer experiences. Team Management: Manage and mentor the CRM Specialist Calendar Management: Update marketing, promotional and other business unit calendars for transparency and alignment of cross-functional communications Process Management: Proactively identify opportunities for process improvement and reducing execution complexity  About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll need the following experience: 6+ years of experience in email marketing and/or email production Bachelor’s degree in marketing or related field Knowledge of, and direct experience with enterprise-level Email Service Providers and CRM platforms (Salesforce Marketing Cloud/Exact Target a plus) Experience with customer segmentation to drive hyper-personalization and relevancy Understanding of email marketing operations and technology, including workflows, triggered events, and list management for a multi-product company Ability to work with cross-department and cross-functional teams including brand, creative, legal and technology Strong project management and organizational skills with ability to lead change and maximize team contributions Technical email production experience and knowledge of CSS, HTML, Excel, responsive email design (Dreamweaver and SQL a plus) Understanding of email marketing concepts, metrics, tools, technology, KPIs and industry best practices, such as deliverability and sender reputation Detail and results-oriented with the ability to work in a fast-paced environment Strong analytic, verbal and communication skills  Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com.

Please apply on our careers page https://flynncompanies.com/careers-at-flynn/Email USJobs@flynncompanies.comCall Mario at 480-508-7664Must be legally authorized to work in the US, no sponsorship provided#LI-MV1USRSVFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought.At Flynn, it's not just a job, it's a careerFlynn is looking for the best of the best: Roofing Service-Technician Hanover, MDFull time (M - F w/ possible OT) $18- $20/hour DOE Flynn Group of Companies What We OfferCompetitive wages-$18-$20 DOEFull benefits - medical, dental, vision, and life insurance401k w/ company matchWe provide all tools to complete daily tasks Free uniforms provided and washed for youFlynn service truck for daily transportations from the branch to the job sites Opportunities for career advancementFlynn University programs for leadership and development trainingWhat We Are Seeking All levels of experience welcome to applyExperience with various commercial roofing systemsSafety minded, team player, with a focus on customer serviceInspect and repair commercial roofing systems (TPO, PVC, EPDM, etc.)Safely operate tools and machineryProvide excellent, professional customer service to our clients

Please apply on our careers page https://flynncompanies.com/careers-at-flynn/Email USJobs@flynncompanies.comCall Mario at 480-508-7664Must be legally authorized to work in the US, no sponsorship provided#LI-MV1USRSVFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought.At Flynn, it's not just a job, it's a careerFlynn is looking for the best of the best: Roofing Service-Technician Hanover, MDFull time (M - F w/ possible OT) $18- $20/hour DOE Flynn Group of Companies What We OfferCompetitive wages-$18-$20 DOEFull benefits - medical, dental, vision, and life insurance401k w/ company matchWe provide all tools to complete daily tasks Free uniforms provided and washed for youFlynn service truck for daily transportations from the branch to the job sites Opportunities for career advancementFlynn University programs for leadership and development trainingWhat We Are Seeking All levels of experience welcome to applyExperience with various commercial roofing systemsSafety minded, team player, with a focus on customer serviceInspect and repair commercial roofing systems (TPO, PVC, EPDM, etc.)Safely operate tools and machineryProvide excellent, professional customer service to our clients

Please apply on our careers page https://flynncompanies.com/careers-at-flynn/Email USJobs@flynncompanies.comCall Mario at 480-508-7664Must be legally authorized to work in the US, no sponsorship provided#LI-MV1USRSVFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought.At Flynn, it's not just a job, it's a careerFlynn is looking for the best of the best: Roofing Service-Technician Hanover, MDFull time (M - F w/ possible OT) $18- $20/hour DOE Flynn Group of Companies What We OfferCompetitive wages-$18-$20 DOEFull benefits - medical, dental, vision, and life insurance401k w/ company matchWe provide all tools to complete daily tasks Free uniforms provided and washed for youFlynn service truck for daily transportations from the branch to the job sites Opportunities for career advancementFlynn University programs for leadership and development trainingWhat We Are Seeking All levels of experience welcome to applyExperience with various commercial roofing systemsSafety minded, team player, with a focus on customer serviceInspect and repair commercial roofing systems (TPO, PVC, EPDM, etc.)Safely operate tools and machineryProvide excellent, professional customer service to our clients

Please apply on our careers page https://flynncompanies.com/careers-at-flynn/Email USJobs@flynncompanies.comCall Mario at 480-508-7664Must be legally authorized to work in the US, no sponsorship provided#LI-MV1USRSVFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought.At Flynn, it's not just a job, it's a careerFlynn is looking for the best of the best: Roofing Service-Technician Hanover, MDFull time (M - F w/ possible OT) $18- $20/hour DOE Flynn Group of Companies What We OfferCompetitive wages-$18-$20 DOEFull benefits - medical, dental, vision, and life insurance401k w/ company matchWe provide all tools to complete daily tasks Free uniforms provided and washed for youFlynn service truck for daily transportations from the branch to the job sites Opportunities for career advancementFlynn University programs for leadership and development trainingWhat We Are Seeking All levels of experience welcome to applyExperience with various commercial roofing systemsSafety minded, team player, with a focus on customer serviceInspect and repair commercial roofing systems (TPO, PVC, EPDM, etc.)Safely operate tools and machineryProvide excellent, professional customer service to our clients

Please apply on our careers page https://flynncompanies.com/careers-at-flynn/Email USJobs@flynncompanies.comCall Mario at 480-508-7664Must be legally authorized to work in the US, no sponsorship provided#LI-MV1USRSVFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought.At Flynn, it's not just a job, it's a careerFlynn is looking for the best of the best: Roofing Service-Technician Hanover, MDFull time (M - F w/ possible OT) $18- $20/hour DOE Flynn Group of Companies What We OfferCompetitive wages-$18-$20 DOEFull benefits - medical, dental, vision, and life insurance401k w/ company matchWe provide all tools to complete daily tasks Free uniforms provided and washed for youFlynn service truck for daily transportations from the branch to the job sites Opportunities for career advancementFlynn University programs for leadership and development trainingWhat We Are Seeking All levels of experience welcome to applyExperience with various commercial roofing systemsSafety minded, team player, with a focus on customer serviceInspect and repair commercial roofing systems (TPO, PVC, EPDM, etc.)Safely operate tools and machineryProvide excellent, professional customer service to our clients

Please apply on our careers page https://flynncompanies.com/careers-at-flynn/Email USJobs@flynncompanies.comCall Mario at 480-508-7664Must be legally authorized to work in the US, no sponsorship provided#LI-MV1USRSVFlynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including roofing, glazing, waterproofing, and architectural metals. The foundation of our award winning success is having the right people on our team. Thanks to the contributions of the most talented team in the market and a collaborative, supportive culture, Flynn has steadily grown since 1978, and continues to do so. Flynn Group of Companies is an equal opportunity employer - minorities/women/disabled/protected veterans are encouraged to apply. All employees hired must pass a pre-employment drug test, have a valid driver's license and/or reliable means of transportation, and proof of legal ability to work in the U.S. Applicants are not required to disclose criminal convictions prior to receiving a conditional offer of employment. However, as a government contractor working on schools, military bases, and other secure jobsite, employees may undergo a criminal background check as a condition of employment. Flynn will consider the following when evaluating applicants with criminal records: (1) The nature and gravity of any criminal offense or conduct; (2) the duration between the criminal conduct and the employment application; and (3) the nature of the duties and essential functions of the position sought.At Flynn, it's not just a job, it's a careerFlynn is looking for the best of the best: Roofing Service-Technician Hanover, MDFull time (M - F w/ possible OT) $18- $20/hour DOE Flynn Group of Companies What We OfferCompetitive wages-$18-$20 DOEFull benefits - medical, dental, vision, and life insurance401k w/ company matchWe provide all tools to complete daily tasks Free uniforms provided and washed for youFlynn service truck for daily transportations from the branch to the job sites Opportunities for career advancementFlynn University programs for leadership and development trainingWhat We Are Seeking All levels of experience welcome to applyExperience with various commercial roofing systemsSafety minded, team player, with a focus on customer serviceInspect and repair commercial roofing systems (TPO, PVC, EPDM, etc.)Safely operate tools and machineryProvide excellent, professional customer service to our clients