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Case Manager - Boston
Acuity International
location-iconBoston MA

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!This position provides case management of the Young Adult Case Management Program (YACMP) participants from entry into the program to release by administering the program’s policies and procedures in compliance with contractual obligations.DutiesConducts an initial interview with participants prior to their release from aging out to confirm their intended destination upon release and to gather other relevant information about the participants.Conducts regular communication with Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO). Notifications to ERO must be made according to the contract..Conducts orientation, assessments and generates a tailored service plan that rigorously defines distinct vulnerabilities and needs and identifies the combination of services, resources, and oversight measures that will serve as an effective framework to ensure successful participation in the program.  Conducts regular and on-going monitoring of each participant through monthly, bimonthly, or quarterly office visits and monthly telephonic check-ins. Conducts additional check-ins as needed to promote compliance with immigration requirements.Develops and maintains accurate and complete case records for all participants from entry to release and in compliance with contractual obligations. Proactively manages cases using all appropriate tools and techniques.  Maintains confidentiality of all records.Collaborates with organizations that have experience connecting families with local community-based organizations (include medical, mental health, trauma informed care, ethnic community groups, religious organizations, educational resources, and other community-based services).Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, Non-Governmental Organizations, churches, and other organizations that might have resources to offer the young adult.Coordinates participant transportation to ensure appearance at court hearings and appointments related to their immigration case. Maintain and provide participants with all public transportation options, and how to use public transportation in their area of residence.  Assist participants with planning their transportation to required court hearing and other appointments.Informs participants of their legal rights, responsibilities, and obligations. Communicates the importance of compliance with ICE Enforcement and Removal Operations (ERO) reporting requirements, immigration court appearance dates, and removal orders.Confirm enrollment in school. All school-aged children are required to enroll in and attend school per state requirements.  Provide support as needed to ensure enrollment and confirm attendance monthly.Maintain court date records. Once hearing is scheduled, notify the participant immediately via phone or office visit based on the service plan. Participant sign or verbally acknowledged the court date. Provide location, time and directions.Performs other duties as assigned.Job RequirementsBachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field.Bi-lingual in English and Spanish skills required.Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions, and materials.  Ability to compose reports.Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.  Ability to defuse hostile or unstable situations.Ability to deal tactfully with the public.Attention to detail.Problem solving ability.Ability to deal with multicultural contacts with sensitivity.Basic knowledge of immigration laws, regulations and procedures.Basic computer skills.Must be a U.S. Citizen or have legal permanent residence.Must live in the United States three (3) of the last five (5) years. Military and study abroad included.Ability to pass a federal background check and obtain a suitability determination.Ability to work with computers and the necessary software typically used by the department.Preferred ExperienceOne (1) years of related experience in a similar position (e.g. knowledge of community resources and counseling/social work practices working with immigrant or foreign-born populations), and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level, preferred.Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.For OFCCP compliance, the taxable entity associated with this job posting is:Acuity-CHS, LLC

Part Time / Full Time
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Case Manager - Boston
Acuity International
location-iconFramingham MA

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!This position provides case management of the Young Adult Case Management Program (YACMP) participants from entry into the program to release by administering the program’s policies and procedures in compliance with contractual obligations.DutiesConducts an initial interview with participants prior to their release from aging out to confirm their intended destination upon release and to gather other relevant information about the participants.Conducts regular communication with Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO). Notifications to ERO must be made according to the contract..Conducts orientation, assessments and generates a tailored service plan that rigorously defines distinct vulnerabilities and needs and identifies the combination of services, resources, and oversight measures that will serve as an effective framework to ensure successful participation in the program.  Conducts regular and on-going monitoring of each participant through monthly, bimonthly, or quarterly office visits and monthly telephonic check-ins. Conducts additional check-ins as needed to promote compliance with immigration requirements.Develops and maintains accurate and complete case records for all participants from entry to release and in compliance with contractual obligations. Proactively manages cases using all appropriate tools and techniques.  Maintains confidentiality of all records.Collaborates with organizations that have experience connecting families with local community-based organizations (include medical, mental health, trauma informed care, ethnic community groups, religious organizations, educational resources, and other community-based services).Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, Non-Governmental Organizations, churches, and other organizations that might have resources to offer the young adult.Coordinates participant transportation to ensure appearance at court hearings and appointments related to their immigration case. Maintain and provide participants with all public transportation options, and how to use public transportation in their area of residence.  Assist participants with planning their transportation to required court hearing and other appointments.Informs participants of their legal rights, responsibilities, and obligations. Communicates the importance of compliance with ICE Enforcement and Removal Operations (ERO) reporting requirements, immigration court appearance dates, and removal orders.Confirm enrollment in school. All school-aged children are required to enroll in and attend school per state requirements.  Provide support as needed to ensure enrollment and confirm attendance monthly.Maintain court date records. Once hearing is scheduled, notify the participant immediately via phone or office visit based on the service plan. Participant sign or verbally acknowledged the court date. Provide location, time and directions.Performs other duties as assigned.Job RequirementsBachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field.Bi-lingual in English and Spanish skills required.Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions, and materials.  Ability to compose reports.Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.  Ability to defuse hostile or unstable situations.Ability to deal tactfully with the public.Attention to detail.Problem solving ability.Ability to deal with multicultural contacts with sensitivity.Basic knowledge of immigration laws, regulations and procedures.Basic computer skills.Must be a U.S. Citizen or have legal permanent residence.Must live in the United States three (3) of the last five (5) years. Military and study abroad included.Ability to pass a federal background check and obtain a suitability determination.Ability to work with computers and the necessary software typically used by the department.Preferred ExperienceOne (1) years of related experience in a similar position (e.g. knowledge of community resources and counseling/social work practices working with immigrant or foreign-born populations), and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level, preferred.Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.For OFCCP compliance, the taxable entity associated with this job posting is:Acuity-CHS, LLC

Part Time / Full Time
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Case Manager - Boston
Acuity International
location-iconConcord MA

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!This position provides case management of the Young Adult Case Management Program (YACMP) participants from entry into the program to release by administering the program’s policies and procedures in compliance with contractual obligations.DutiesConducts an initial interview with participants prior to their release from aging out to confirm their intended destination upon release and to gather other relevant information about the participants.Conducts regular communication with Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO). Notifications to ERO must be made according to the contract..Conducts orientation, assessments and generates a tailored service plan that rigorously defines distinct vulnerabilities and needs and identifies the combination of services, resources, and oversight measures that will serve as an effective framework to ensure successful participation in the program.  Conducts regular and on-going monitoring of each participant through monthly, bimonthly, or quarterly office visits and monthly telephonic check-ins. Conducts additional check-ins as needed to promote compliance with immigration requirements.Develops and maintains accurate and complete case records for all participants from entry to release and in compliance with contractual obligations. Proactively manages cases using all appropriate tools and techniques.  Maintains confidentiality of all records.Collaborates with organizations that have experience connecting families with local community-based organizations (include medical, mental health, trauma informed care, ethnic community groups, religious organizations, educational resources, and other community-based services).Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, Non-Governmental Organizations, churches, and other organizations that might have resources to offer the young adult.Coordinates participant transportation to ensure appearance at court hearings and appointments related to their immigration case. Maintain and provide participants with all public transportation options, and how to use public transportation in their area of residence.  Assist participants with planning their transportation to required court hearing and other appointments.Informs participants of their legal rights, responsibilities, and obligations. Communicates the importance of compliance with ICE Enforcement and Removal Operations (ERO) reporting requirements, immigration court appearance dates, and removal orders.Confirm enrollment in school. All school-aged children are required to enroll in and attend school per state requirements.  Provide support as needed to ensure enrollment and confirm attendance monthly.Maintain court date records. Once hearing is scheduled, notify the participant immediately via phone or office visit based on the service plan. Participant sign or verbally acknowledged the court date. Provide location, time and directions.Performs other duties as assigned.Job RequirementsBachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field.Bi-lingual in English and Spanish skills required.Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions, and materials.  Ability to compose reports.Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.  Ability to defuse hostile or unstable situations.Ability to deal tactfully with the public.Attention to detail.Problem solving ability.Ability to deal with multicultural contacts with sensitivity.Basic knowledge of immigration laws, regulations and procedures.Basic computer skills.Must be a U.S. Citizen or have legal permanent residence.Must live in the United States three (3) of the last five (5) years. Military and study abroad included.Ability to pass a federal background check and obtain a suitability determination.Ability to work with computers and the necessary software typically used by the department.Preferred ExperienceOne (1) years of related experience in a similar position (e.g. knowledge of community resources and counseling/social work practices working with immigrant or foreign-born populations), and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level, preferred.Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.For OFCCP compliance, the taxable entity associated with this job posting is:Acuity-CHS, LLC

Part Time / Full Time
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Manager, Case Management
Jewish Family & Children's Service of Greater Boston
location-iconWaltham MA

Are you passionate about supporting and counseling people with disabilities?Do you have an interest in working a full-time job with a great team?Jewish Family & Children's Service of Greater Boston invites you to apply for our position of Manager, Case ManagementHIGHLIGHTSFull - time position with benefitsFlexible scheduleWork with a supportive teamABOUT THE ROLE:The Manager of Case Management provides clinical case management to a reduced caseload of individuals with ASD and oversees Clinical Case Managers in the program. The Manager, Case Management partners with their clients to help them establish individualized goals and work towards those goals together. The Senior Clinical Case Manager works closely with other JF&CS programs and agencies to best support their clients. Clients are typically seen in the community and in home settings (and virtually, as needed, during the pandemic).The Manager, Case Management also provides supervision to clinical case managers and administrative oversight to the Clinical Case Management program.This is a Monday-Friday, full-time position. Schedule may be flexible and will be worked out with supervisor.The role comes with the following benefits:Best-in field paid time off, including 22 days of vacation time, national and Jewish holidaysMileage reimbursementImmediate eligibility for insurance and benefitsMedical, Dental and Vision PlansLife InsurancePet Insurance403b Retirement PlansDisability, Critical Illness, and Accident InsuranceYour workday will include:Case management, which may include coordination and assistance with application and recertification for health care, housing, and SNAP (food stamp) benefits; housing searches, development of independent living skills, employment support, etc. The case manager partners with each client to help him/her achieve goals.Skills training in the areas of financial management, social skills, organization strategies, time management, and advocacy skills.Provide clinically appropriate supportive counseling founded on the empowerment model of service. Clinical supervision and training is provided.Provide operational supervision and oversight to clinical case managers to ensure that they reach their productivity standards, maintain full caseloads and complete their documentation.Complete or supervise client referrals, intakes and assessments for the program, including setting up new clients in the electronic database system.Collaborate with outside stakeholders including DDS and partnering agencies in order to coordinate treatment.Oversee DDS and agency compliance documentation for caseload and direct reports.Submit monthly billing reports to fiscal for all DDS clients.Educational/Experience Requirements:Masters degree in social work or other related field required. Supervisory and/or program management experience preferred.MA driver's license and vehicle are required. Mileage is reimbursed.ABOUT THE PROCESSApplying for the position of Manager, Case Management has the following requirements:A current resumeCOVID-19 vaccination and proof of vaccineIf you are selected for consideration, the hiring process could include:An initial phone screenAn in-person interview with team membersBackground check3 References, including two professional referencesCopy of diplomaOther hiring requirements**In compliance with federal vaccine mandates, COVID-19 vaccination & proof of vaccine will be required prior to employment or employees must have an approved exemption for medical or religious reasons by the first day of employment with JF&CS.**ABOUT USFor more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of all faiths, backgrounds, cultures, and abilities.Our work is guided by core tenets of faith and commitment not by bureaucratic processes or a desire to maximize profits. Our goal is to improve lives and improve the world which is part of what makes JF&CS a special place.We have a strong culture of professional development, work-life balance, and promoting from within.JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions and highly values diversity, equity and inclusion. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.

Part Time / Full Time
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Case Managers - Youth Services
Action for Boston Community Development, Inc., (ABCD)
location-iconBoston MA

CURRENT OPENINGSRETURNING APPLICANT? LOGIN NOWCase Managers - Youth ServicesRequisition Number: 2022-ET/Y-053Department: Education, Training and Youth ServicesEmployee Type: RegularHours Per Week: 35Overview:Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.Within the Youth Services program, the Case Manager plays a key role in providing both case management services to youth in various programs. The Case Manager assesses the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success.Duties include:Responsible for assessing the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success. Work with individuals in their caseload for the duration of their participation in programs, and help organize and coordinate services to reduce fragmentationRecruit potential youth participantsProvide orientation, screening, intake and assessment for potential program participantsIdentify and prioritize a participant’s goals, personal strengths, needs, and barriersDevelop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers in route to achieving their goalsIdentify, within and outside of ABCD, the resources needed to pursue those goalsWrite case notes for each youth that accurately reflect the youth’s progress, issues and overall program performanceUtilize an agreed upon coaching model to assist the participants in changing habits while reducing the participant’s dependency upon the case manager before the end of the programPerform other related duties as assigned from time to time.Job Qualifications:A minimum of one to three years of relevant experience and a high school diploma or equivalent and some college coursework or professional certification requiredA Bachelor's degree in education, social work, human services, social science or related field strongly preferredMust have demonstrated leadership skills and entrepreneurial talentsWillingness to take risks and develop new initiativesCareful attention to detail and accuracyExcellent communication skills, as well as strong organizational, planning, and time management skillsAbility to work with groups and individuals of diverse economic, social, and cultural backgroundsWhy ABCD?Make an impact on the communityProfessional development opportunities and trainingsHealth and Dental InsuranceLong-term and Short-term Disability InsuranceLife Insurance403B Retirement Plan with employer match and vestingPaid Time Off13 Observed Holidays

Part Time / Full Time
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Case Managers
ABCD
location-iconBoston MA

Overview: Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.  Duties include:  Responsible for maintaining case management files, and providing supportive services and referrals Conduct intake process and assist clients in establishing educational and occupational goals Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts Identify support services needed and make appropriate referrals and orient new clients to referred programs Conduct workshops for the diverse populations of a specific communities Assist clients in the proper completion of job applications and resumes for employment opportunities Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and with Virtual Gateway services, including food stamps and health insurance Perform other related duties as assigned from time to time Job Qualifications: Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required Demonstrated proficiency in Microsoft Word and Excel required Excellent oral and written communication skills Bilingual skills as needed Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds Why ABCD? Make an impact on the community Free professional development opportunities and trainings Health and Dental Insurance Long-term and Short-term Disability Insurance Life Insurance 403B Retirement Plan with employer match and vesting Paid Time Off 13 Observed Holidays Location: Agency wide  

Part Time / Full Time
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Case Manager
Boston Senior Home Care
location-iconBoston MA

Job DescriptionJob Title: Case Manager Business Unit: EOEADepartment: Care ManagementReports to: Program ManagerFLSA: Non-ExemptClassification: Regular Full-Time (35 hours)Grade: B Union PositionSalary Range: $38,305 - 45,242 (commensurate with experience)JOB DESCRIPTION:Summary/Overview: Case Managers conduct home visits in the Greater Boston area to assess and evaluate elder's eligibility for the State Home Care Program as well as other community resources. Following the development and implementation of the client's initial care plan, Case Managers monitor their assigned client caseload through home visits and telephone contact. Case Managers work collaboratively with informal and formal supports, vendors and other community agencies.Essential Functions:Essential Job functions: Duties __1_____ through ___11____are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. Conduct home visits to assess and evaluate elders to determine eligibility for state home care services and/or make recommendation for community assistance.Utilizing EOEA guidelines develop a care plan based on individual unmet needs of the elder. Ensure interdisciplinary review.Implement the plan based utilizing BSHC community resourcesConduct home visits according to the guidelines of the specific programMaintain client and care plan monitoring through ongoing vendor communication and phone calls to client and informal supports. Revise care plan as neededMaintain the client record by the timely documentation of all significant communications from vendor, client and informal supports.Maintain a working knowledge of BSHC and other community programs or have the skill to access this information.Develop and hone skills to advocate for clients in a wide variety of arenas.Contribute to organizational life through active participation in team activities, committees, and work groups. Promote a positive working environment through cooperative and respectful interaction with others.Consult with Team Managers and other staff as needed for ongoing case management and other issues.Conduct ongoing outreach efforts in order to ensure access to services for all client groups.Competencies: Sensitivity to elder issues and commitment to maintaining clients at home with dignity. Ability to effectively communicate in person and by telephone. Computer experience with the ability to perform data entry and word processing. Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.Supervisor Responsibility:This position does not have supervisory responsibilities Work Environment:This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinetsPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.The employee must be able to carry a 15 to 20 pound loadThe employee is regularly required to talk or hear.The employee is required to stand, walk, use hands to finger, handle or feel; and reach with hands and arms.Position Type/Expected Hours of Work:This is a full time position. Days and hours of work are Monday through Friday 9:00 a.m. to 5 p.m. Travel:This position required up to 25% travel. Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.Required/Preferred Education and Experience:Bachelor's Degree required in social work, human services, nursing, psychology, sociology, or related field preferred. SW, LSW and relevant work experience preferred, but not requiredAdditional Eligibility Qualifications:None required for this positionWork Authorization/Security Clearance Must clear CORI background checkAAP/EEO Statement Equal Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Posted by ApplicantPro

Part Time / Full Time
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Long Term Disability Case Manager 1
Sun Life
location-iconWellesley Hills MA

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:This position is available as a telecommuterIn the role of Case Manager I, LTD you will have the opportunity to make a difference in the lives of individuals who have experienced a disability by successfully managing a caseload of long term disability claims. Leverage your analytical and communication skills to work independently while also thriving in a team setting. This role is key in Sun Life’s journey of building the best benefits company in America.In this role, you will manage client service, the benefit payment process and the financial risk associated with an assigned block of Long-Term Disability claims. The Case Manager will apply the appropriate contractual provisions, legal guidelines, claims procedures and protocols to the facts of each claim to decide on its acceptance or denial and the duration of the benefit payment. You will be responsible for clearly communicating the rationale with confidence and sensitivity for the claimant’s circumstances.Management accountability for a fully trained Case Manager (typical learning curve of 12 to 18 months) extends to a caseload range of 70-85 LTD claims. A Case Manager who is new in the position is responsible for a smaller caseload with oversight by the team’s Manager and feedback from a more experienced claims mentor.What you will do:Manage and prioritize a group of claims on an ongoing basis while maintaining appropriate documentationObtain all pertinent and necessary information to evaluate claim credibilityPrepare written rationale of claim decision based on review of contractual provisions and analysis of medical and occupational recordsProcess claims for payment by setting up on claim paying system to ensure accurate and timely receipt of payment benefitsAssess vocational rehabilitation opportunities by working with vocational staffUse investigative tools, may testify in court cases and provide depositions related to claim disputes based on technical expertiseWhat you need to succeed:Excellent written and verbal communication skills with client service orientationMust be able to work independently and a team environmentAbility to conduct detailed claimant interviewsSolid critical thinking skills as well as the ability to negotiate with peopleAbility to work with a diverse range of peopleRequired education and skills:Bachelor's Degree preferred, or relevant work experienceDemonstrated expert analytical skills with the ability to think creatively and address the strengths and weaknesses of a claim and the fine distinctions in contract language3+years’ experience managing Long Term Disability Claims, strongly preferredWhat is in it for you?Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and moreRetirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement accountA flexible work environment with a friendly, caring, collaborative and inclusive cultureGreat Place to Work® Certified in Canada and the U.S.Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years runningAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.If you are a Colorado resident, the salary range for this position is 52,500-78,800 annually.If you are a New York City resident, the salary range for this position is 62,000-93,000 annually.We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.For applicants residing in California, please read our employee California Privacy Policy and Notice. California Privacy Policy and Notice.Job Category:Claims - Life & DisabilityPosting End Date:

Part Time / Full Time
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Case Managers - Youth Services
ABCD
location-iconBoston MA

Overview: Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success. Within the Youth Services program, the Case Manager plays a key role in providing both case management services to youth in various programs. The Case Manager assesses the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success. Duties include: Responsible for assessing the needs, skills, and barriers of participants and jointly determines the appropriate pathway, support services, and resources needed to ensure the participants’ success. Work with individuals in their caseload for the duration of their participation in programs, and help organize and coordinate services to reduce fragmentation Recruit potential youth participants Provide orientation, screening, intake and assessment for potential program participants Identify and prioritize a participant’s goals, personal strengths, needs, and barriers Develop an Individual Service Strategy (ISS) of action through which the participant will use their strengths and overcome barriers in route to achieving their goals Identify, within and outside of ABCD, the resources needed to pursue those goals Write case notes for each youth that accurately reflect the youth’s progress, issues and overall program performance Utilize an agreed upon coaching model to assist the participants in changing habits while reducing the participant’s dependency upon the case manager before the end of the program Perform other related duties as assigned from time to time. Job Qualifications: A minimum of one to three years of relevant experience and a high school diploma or equivalent and some college coursework or professional certification required A Bachelor's degree in education, social work, human services, social science or related field strongly preferred Must have demonstrated leadership skills and entrepreneurial talents Willingness to take risks and develop new initiatives Careful attention to detail and accuracy Excellent communication skills, as well as strong organizational, planning, and time management skills Ability to work with groups and individuals of diverse economic, social, and cultural backgrounds Why ABCD? Make an impact on the community Professional development opportunities and trainings Health and Dental Insurance Long-term and Short-term Disability Insurance Life Insurance 403B Retirement Plan with employer match and vesting Paid Time Off 13 Observed Holidays

Part Time / Full Time
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Case Managers - Part Time (20hrs)
ABCD
location-iconBoston MA

Overview: Action for Boston Community Development is a nonprofit human services organization that each year provides more than 100,000 low income residents in the Greater Boston region with the tools and resources needed to transition from poverty to stability and from stability to success.  Duties include:  Responsible for maintaining case management files, and providing supportive services and referrals Conduct intake process and assist clients in establishing educational and occupational goals Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts Identify support services needed and make appropriate referrals and orient new clients to referred programs Conduct workshops for the diverse populations of a specific communities Assist clients in the proper completion of job applications and resumes for employment opportunities Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and with Virtual Gateway services, including food stamps and health insurance Perform other related duties as assigned from time to time Job Qualifications: Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required Demonstrated proficiency in Microsoft Word and Excel required Excellent oral and written communication skills Bilingual skills as needed Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds Why ABCD? Make an impact on the community Free professional development opportunities and trainings Health and Dental Insurance Long-term and Short-term Disability Insurance Life Insurance 403B Retirement Plan with employer match and vesting Paid Time Off 13 Observed Holidays Location: Agency wide

Part Time / Full Time
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Case Manager
Springwell
location-iconWaltham MA

Job DescriptionWork on an interdisciplinary team to help older adults age in place by becoming a Springwell Case Manager!* This position has a $1500.00 SIGN-ON BONUSA Case Manager conducts comprehensive assessments with older adults to determine their needs and eligibility for in-home services.Responsibilities include conducting in-person home visits and documentation of assessments into an electronic statewide database. As part of an interdisciplinary team, Case Managers create care plans and coordinate services with a network of vendor agencies. Role involves communication and consultation with family members, other Springwell staff, and community professionals.Hybrid (in office and work from home) work environment. No weekends, evenings, nights or holidays. Flexible schedules available. QUALIFICATIONSBachelor's Degree or higher.Applicants without a Bachelor's Degree may be considered if:The applicant has an Associate's Degree and at least 3 years' experience working with elders or providing case management services; ORThe applicant has completed at least 50% of coursework required for a Bachelor's Degree and agrees to complete the remaining coursework within a 3 year period.Experience working with computers, entering data, and running reports.Applicant must have a reliable car, current driver's license, and safe driving record.GENEROUS BENEFITS3 weeks of vacation in first yearBirthday off13 paid holidays3 paid personal days15 paid sick days per year (You can accumulate up to 450hrs/12weeks)Health & dental insurance with employer contributionLife and long-term disability insurance at no cost to employeeFlexible Spending PlanEmployee Assistance Plan401K Retirement Savings Plan w/ employer contributionMileage reimbursementFlexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work optionEmployee referral bonusesFree parkingCommitment to promoting from withinCOMPANY PROFILEAt Springwell, we are dedicated to our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.We are also committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each, and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.Throughout the COVID-19 pandemic, Springwell has remained open and operational. We have continued to provide in-home services to individuals in a safe manner based on our consumer directed philosophy. We have also created a hybrid work model for staff that seeks to balance the needs of the agency with flexibility for staff.We believe in and are looking for new staff who embrace:Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible. Keywords: Waltham, Newton, Brookline, Watertown, Belmont, Needham, Wellesley, Weston, Boston, Case Manager, Case Management, Case Manager, Mental Health, Managed Care, Social Services, Social Work, Care Coordinator, Social Worker, Elder, Geriatric Care, Assisted Living, Human Services, LSW, LCSW, Licensed, Medicare, Medicaid, Behavioral Health, Community Health, Long Term Care, Remote, Telecommute, Council on Aging, Case WorkerPowered by JazzHRi0zj4UiOaG

Part Time / Full Time
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Bilingual Spanish/English Immigrant Case Manager, Unaccompanied Children Program
International Institute of New England
location-iconBoston MA

The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 2,500 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.A dynamic, forward-looking, smart and rapidly growing non-profit organization, we seek well-qualified, solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.Position Title: Bilingual Spanish/English Immigrant Support CoordinatorDepartment: Unaccompanied Children ProgramReports to: Regional SupervisorSupervises: N/AStatus: Full-time; Non-ExemptJob Location: Open to candidates living in Massachusetts; Connecticut; Rhode Island; Southern Maine; and Southern New HampshirePay Range: $26.44/hr - $28.85/hrBenefits:Full-time employees will be eligible for all benefits including vacation, personal, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short term disability (STD), long term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more.Overview:The Bilingual Spanish/English Immigrant Support Coordinator is responsible for providing culturally and linguistically appropriate post release services to unaccompanied children program.Duties and Responsibilities:Develop individualized case plans for unaccompanied children, with particular attention to culture, language, and special circumstances.Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.Assess the safety and appropriateness of the home placement on an ongoing basis using child welfare principles and social work best practices.Conduct calls, interviews, and home visits, using child welfare principles and social work best practices.Build a network of local pro bono legal resources and service providers including medical, educational, mental health, and trafficking victims assistance programsEnroll unaccompanied children in services, facilitate access and remove barriers to those services, and track each child’s progress via an online database.Maintain accurate and complete case files by updating database regularly, submitting reports, and managing physical case files.Participate in regular training and communication sessions with on-site supervisor and off-site case work supervisor.Perform all other duties assigned by supervisor.Qualifications/Requirements:Bachelor’s degree (BSW) or BA in education, counseling, psychology, sociology, or other behavioral health equivalent (Required)Minimum of two years’ experience in case management, preferably working with, serving, and advocating on behalf of immigrant children and families (Required)Fluency in Spanish and English is required; proficiency in additional languages a plus.Demonstrated experience implementing child welfare programs and policies, evaluating child placements, conducting home study assessments and ensuring family preservation is preferred.Extensive knowledge of the local resources available to immigrant communities.Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.Must have a valid driver’s license, insurance, a clean driving record, and personal transportation; position requires frequent local and long distance travel with limited notice.Dedication to the human rights of refugees, immigrants, asylum seekers and displaced peopleCovid-19 PolicyPlease be advised that IINE mandates that employees are vaccinated against COVID-19. Employees must be able to attest to or provide proof of vaccination as a condition of employment, subject to reasonable accommodation as required by law.US Work Eligibility NoticeThis position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this

Part Time / Full Time
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Case Management Supervisor
Springwell
location-iconWaltham MA

Job DescriptionSpringwell is expanding our leadership team! Join us as a supervisor and learn valuable skills to enhance your career.POSITION DESCRIPTIONSpringwell is seeking supervisors to fill positions across the agency at our Waltham and Marlborough offices. The Supervisor will provide regular administrative and clinical supervision to a group of staff who are working in the State Home Care Program. These staff perform a variety of functions including making referrals for services, assessing an individual's needs, coordinating and monitoring services. The Supervisor is responsible for training staff, providing timely feedback on performance and ensuring services are provided in compliance with program regulations.QUALIFICATIONSBachelor's Degree required.Master's Degree in Social Work or related field preferred.Minimum 2 years of experience in social services field.Supervisory experience preferred.Experience in the Home Care program or Senior Care Options program preferred.A reliable vehicle, current driver's license and safe driving record required.GENEROUS BENEFITS3 weeks of vacation in first yearBirthday off13 paid holidays3 paid personal days15 paid sick days per year (You can accumulate up to 450hrs/12weeks)Health & dental insurance with employer contributionLife and long-term disability insurance at no cost to employeeFlexible Spending PlanEmployee Assistance Plan401K Retirement Savings Plan w/ employer contributionMileage reimbursementFlexible Work Options available after 4 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work optionEmployee referral bonusesFree parkingCommitment to promoting from withinCOMPANY PROFILEAt Springwell, we are dedicated to our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.We are also committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each, and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.Throughout the COVID-19 pandemic, Springwell has remained open and operational. We have continued to provide in-home services to individuals in a safe manner based on our consumer directed philosophy. We have also created a hybrid work model for staff that seeks to balance the needs of the agency with flexibility for staff.We believe in and are looking for new staff who embrace:Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible. Keywords: Waltham, Marlborough, Newton, Brookline, Watertown, Belmont, Needham, Wellesley, Weston, Ashland, Dover, Framingham, Holliston, Hopkinton, Natick, Sherborn, Sudbury, Wayland, Boston, Westwood, Case Manager, Case Management, Housing, Mental Health, Managed Care, Social Services, Social Work, Care Coordinator, Social Worker, Elder, Geriatric Care, Assisted Living, Human Services, LSW, LCSW, LICSW, Licensed, Medicare, Medicaid, Behavioral Health, Community Health, Long Term Care, Protective Services, PS, Crisis Intervention, Crisis, Criminal Justice, Counseling, Abuse, Neglect, Supervision, Supervisor, Supervisory, Home Care, Senior Care Options, SCO, Information and Consultation, Information and Referral, MSWPowered by JazzHR0fM4mNVEEl

Part Time / Full Time
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Case Manager - Respite
Boston Health Care for the Homeless Program
location-iconBoston MA

Job DescriptionJob Summary:Since 1985, the mission of Boston Health Care for the Homeless Program (BHCHP) has remained to provide or assure access to the highest quality health care for all persons experiencing homelessness in the greater Boston area. We have over 400 dedicated clinical and non-clinical staff working hard to bring the mission alive. We believe an environment of dignity and respect is vital to achieving positive health outcomes for patients in our care; and that discharge to a safe, stable place when they leave our care is no less vital. BHCHP is currently hiring for a full time Case Manager whose primary role will be to provide leadership and follow through for a multidisciplinary team in discharge planning and social service needs. Bilingual, Bicultural, LGBTQIA identifying, Black and Indigenous People of Color are encouraged to apply. To learn more about working at BHCHP, watch our video Please Click Here. Responsibilities:In this position, you’ll provide resources to secure appropriate discharge placement and, when possible, offer appropriate alternatives to shelter living. This will include reporting discharge plans to the clinical team and Supervisor of Case Management to ensure clear communication across the team. In addition, you’ll work directly with patients to provide resources that break cycles of homelessness, addiction, and/or mental illness such as vocational rehabilitation, physical rehabilitation, mental health services, substance abuse services, etc. You’ll also provide documentation for grants, projects, etc., as directed, and run weekly recovery treatment groups. In this role, you should also be prepared to:Maintain appropriate documentation in the medical record so that the case management plan (including appropriate discharge placement) for each patient is easily accessible Works with the other team members to problem-solve and develop a plan when patients present with challenging behaviors.Builds on the discharge plan from week to week and demonstrates this process in team discussion and notes. Qualifications: Bachelor's degree; BSW or social service degree preferredPrevious case management or human service experience requiredSpanish speaking highly preferred. Excellent communication, documentation and organizational abilitiesAbility to be flexible, multi-task and prioritize responsibilities in a fast-paced environmentDemonstrated interest in working with underserved populationsBenefits:Compensation starts at $22.07 per hour and increases with years of experience.BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional annual compensation of seven thousand five hundred dollars for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.Does this amazing opportunity interest you? Then we'd love to hear from you. As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.Covid-19 Vaccination: For the protection of our workplace and patients, BHCHP requires all staff to be fully vaccinated against Covid-19. Proof of Covid-19 vaccination(s) is required for employment. All candidates offered employment will be given details about how to demonstrate receipt of vaccination.Powered by JazzHRKB1lhwuuAX

Part Time / Full Time
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Senior Case Manager
Boston Senior Home Care
location-iconBoston MA

Job DescriptionJob Title: Senior Care ManagerBusiness Unit: Executive Office of Elder Affairs (EOEA)Department: Home Care ManagementReports to: Program ManagerFLSA: Non-ExemptClassification: Regular Full-Time (35 hours)Grade: D (Union Position)Salary Range: $42,295 - 50,135 (commensurate with experience)SUMMARY OVERVIEWThe Senior Care Manager must possess advanced Case Management skills. S/he will serve as a resource, mentor and trainer to other care managers. S/he is responsible for both identifying issues important to the effective functioning of the team and discussing them with the Care Management leadership. When new programs and policies are adopted, the Senior Care Manager will assist Care Management leadership with implementation. ESSENTIAL FUNCTIONSEssential Job functions: Duties _______ through _______are designated as ADA Essential Functions and must be performed in this job. All other job duties are secondary functions. Assume/maintain primary responsibilities of a Home Care Case ManagerServe as a resource, mentor and trainer to the Home Care Team.In conjunction with Care Management leadership, assist in orientation of new staff as well as training of Home Care Case Managers on new/revised policies and procedures.On-board and conduct trainings for all new hires in accordance with New Employee Orientation.Shadow new CMs during introductory period both in-person (and telephonically, if applicable),QI and Peer Review of records and documentation for new Case Managers,Report on all progress made by new Case Manager to Team Manager,Act as a liaison between new Case Manager and Team Manager,Provide ongoing support and guidance for new & existing CMs (Home Care and Admissions),Participate in job interviews for new CM applicants and provide recommendations to Home Care leadership,Attend outside trainings and present information to Team Managers/Home Care department.Take the lead on Consumer Directed Care/Tempus related questions. Attend meetings as needed.Perform other duties as assigned by Care Management leadership.COMPETENCIESPossess a sincere desire to promote the growth and development of Home Care, Care Managers.Possess strong mentoring skills.Possess strong working knowledge of program Policies & Procedures; business practices; agency's programs and community resources.Possess strong communication skillsProficient in agency computer programs.SUPERVISORY RESPONSIBILITYThis position has no supervisory responsibilities.WORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, copiers, filing cabinets.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.The employee must be able to carry 15 to 20 lbs.The employee is regularly required to talk and hearThe employee is frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and armsPOSITION TYPE/EXPECTED HOURS OF WORKThis is a full-time position, Monday-Friday, 9:00 AM 5:00 PM.TRAVELThis position required up to 25% travel. Must be able to travel to the community to perform visits at consumers' homes (may have limited accessibility), and travel under all weather conditions.REQUIRED/PREFERRED EDUCATION AND EXPERIENCEBachelor's Degree is requiredTwo years' experience in elder care case management.Licensed Social Worker and relevant work experience preferred, but not required.ADDITIONAL ELIGIBILITY QUALIFICATIONSNone required for this position WORK AUTHORIZATION/SECURITY CLEARANCEMust clear CORI background checkMust be able to work in the United StatesAAP/EEO STATEMENTEqual Employment Opportunity/Affirmative Action/Male/Female/Veteran/Disabled Boston Senior Home Care affirms and supports diversity and inclusion in our workforce and recognizes all EEOC Factors.OTHER DUTIESPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Job Posted by ApplicantPro

Part Time / Full Time
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Case Manager
Lynn Community Health Center
location-iconLynn MA

Job Description CASE MANAGER- ONE CARE TEAMAre you someone that can provide case management with concrete follow-ups?Are you interested in benefits effective the first day of employment?Are you interested in providing education and care management for a specified population of patients in need of intensive care management?Do you want to facilitate and improve access to ongoing primary health care for members of One Care program?Do you want to provide comprehensive health care of the highest quality to everyone in our community, regardless of ability to pay? Yes? Please apply below for the position of CASE MANAGER-ONE CARE at the Lynn Community Health Center. In this role you will:Provide general administrative and clinical office support to One Care clinical staff.Fax appropriate documents to vendors, providers, and Commonwealth Care Alliance office.Answer incoming calls and take messages as appropriate, keep Clinicians updated on these calls and their outcomes.Be responsible for ongoing monitoring, follow-up, and discharge planning, as appropriate.Facilitate the updating of reporting and tracking systems with clinical and administrative One Care staff.File appropriate documentation in the member’s CCA medical record (both hard copy and electronic) according to policy and procedure.Track, schedule, and report on annual comprehensive physical assessments for members.Assist members with transportation to appointments as needed. The successful applicant will offer:Two or more years experience performing a variety of administrative support functions. Experience with contact and outreach to a variety of patients with various healthcare needs. Ability to prioritize workload and manage multiple projects simultaneously and problem solve with minimum supervision is required. Proficiency in word processing, Excel, Access and other computer office software knowledge strongly preferred. Well-organized and able to communicate effectively with individuals and groups. Bilingual in Spanish strongly preferred.History of good attendance and positive work attitude. Please apply now and grow with LCHC Thank you!

Part Time / Full Time
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Bilingual Outreach Medical Case Manager
Boston Health Care for the Homeless Program
location-iconBoston MA

Job DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 60 locations to serve some of our community’s most vulnerable—and most resilient—citizens.From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect, and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply.To learn more about working at BHCHP, watch our video Please Click Here.Job Summary:Hours: Full-time; Monday – Friday, 8:30am – 5:00pmWonderful opportunity to work as a part of a vibrant multidisciplinary HIV team at Boston Healthcare for the Homeless Program (BHCHP)—a program recognized nationally for its innovative programming and provision of the highest quality health care for people experiencing homelessness. As part of the HIV medical team, you will work to address key social determinants of health for people living with HIV and substance use disorder who are experiencing homelessness; and do so within a collaborative team-based community health center context. Responsibilities:  Conduct intensive outreach visits on the streets, drop-in spaces, outside agencies, jail, or patients’ homes to connect with patients who are newly diagnosed with HIV and not yet in care, or who have fallen out of careWork with patients to reduce barriers to full engagement in HIV care and treatment, including via collaboration with legal and housing advocates Assist patients in reducing barriers to medication adherence, including working with team members to provide directly observed therapy (DOT) when indicated; as well as assisting patients in attending important appointments including medical, benefits, mental health, etc., by arranging transportation and addressing other barriersAccompany patients as needed to important housing, legal and social service appointments; as well as to medical and behavioral health appointments when indicatedParticipate in multidisciplinary HIV care team meetings to collaborate on integrated care plans and coordinate care Qualifications:            Associate’s, or bachelor’s degree in a related field and/ or equivalent to two years relevant human services experience Experience working with people with substance use disorder is requiredA commitment to harm reduction, knowledge of harm reduction strategies, and trauma-informed approaches is requiredExperience working with people experiencing homelessness, incarceration, and/or sexual violence is a plus; previous experiences conducting street-level outreach with at-risk populations are a plusKnowledge of community resources, particularly addiction-related resources and supports a plusCommitment to equitable and culturally appropriate care for a wide range of diverse populations, including (but not limited to) communities of color, LGBTQIA communities, non-English speaking populations, people with histories of incarceration, people with substance use disorders, and people experiencing homelessness Strong organizational, interpersonal, written, and verbal communication skills; self-directed, motivated, and flexible with the ability to work independently as well as in a team-based setting Bi-lingual fluency in Spanish is REQUIRED (additional compensation for demonstrated verbal proficiency in Spanish and English); lived experiences are welcomed and valuedCompensation and Benefits:The compensation starts at $22.07 and increases based on years of experience.BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional compensation of seven thousand five hundred dollars added to your base hiring rate for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers. Does this amazing opportunity interest you? Then we'd love to hear from you. As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.Covid-19 Vaccination: For the protection of our workplace and patients, BHCHP requires all staff to be fully vaccinated against Covid-19. Proof of Covid-19 vaccination(s) is required for employment. All candidates offered employment will be given details about how to demonstrate receipt of vaccination.Powered by JazzHRDNztncCI0M

Part Time / Full Time
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Case Manager
Native American LifeLines
location-iconWest roxbury MA

Job DescriptionJob Title: Care Coordinator (formerly Community Health Worker) Department: Case Management Supervisor: Boston Site Director with additional supervision from Clinical Director Hours: Full Time; 9 am – 5 pm, Monday – Friday (some evenings and weekends required) FLSA: Non-Exempt Compensation: $23-27/hr + Benefits DOE Telework: Some Telework Available after 90 days Date Revised: January 12, 2023MISSION The Mission of Native American LifeLines is to promote health and social resiliency within Urban American Indian communities. Native American LifeLines applies principles of trauma informed care to provide culturally centered behavioral health, dental, outreach and referral services.AGENCY OVERVIEW Native American Lifelines Inc. (NAL) is a small nonprofit community-based agency in Baltimore, MD, with an additional service location in Boston, MA. NAL serves American Indians/Alaskan Natives, primarily providing health education, health promotion, case management, substance abuse counseling, dental services, transportation, and support groups. NAL has an annual operating budget of approximately $2.4million, a staff of 10-15 full time employees, various contractors and a growing behavioral health internship/externship program. Our program is part of a network of 42 Urban Indian Health Organizations nationally and a member of the National Council of Urban Indian Health. NAL’s substance use & mental health outpatient treatment program is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).POSITION SUMMARY  Under the supervision of the Clinical Director and with local supervision and support from the Site Director of Native American LifeLines, Boston, the Case Manager partners with clients and the community to improve the wellness and health outcomes for Native Americans that are in our service area. The Case Manager will perform case management activities focused on linking clients to behavioral health care, psychosocial supports, and appropriate community resources. The Case Manager will routinely perform client intakes, service planning, safety planning, data collection, and documentation in our Electronic Health Records system.EDUCATION AND/OR EXPERIENCEApplicants will need to at minimum have a Bachelor’s degree in Social Work, Public Health, Psychology, Human Services, or other health-related field. 2-3 years of experience is preferred.Must successfully complete a background check.Proficient in Microsoft Office suite.Ability to work independently and without on-site supervision.Valid Driver’s License and the ability to travel.Strong professional ethics.Ability to communicate effectively both in writing and verbally.Knowledge of Affordable Care Act/Indian Health Care Improvement Act.Knowledge of American Indian health and social concerns.Knowledge of Massachusetts health care systems and community resources.CPR certification highly desired.ESSENTIAL DUTIES  Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.Complete client intakes and plan case management goals. Proactively identify social supports needed for long-term stability of clients and work with clients to build a pathway to accessing such supports.Engage clients and build relationships with empathy and compassion.Engage team members in problem solving around clients' cases or care.Assist clients in applying for financial, housing, and other benefits, including completing housing, disability benefits, and employment related applications. Identify and support the client's use of appropriate external resources.Initiate and monitor client referrals to completion.Appointment reminders, follow-up, and transportation scheduling.Monitor, collect, and enter all documentation thoroughly and in accordance with required timeframes within the Electronic Medical Records (EMR)/Electronic Health Records (EHR) system, including but not limited to: intakes, assessments, treatment plans, progress notes, referrals, case consultations, and discharge summaries. Collect and report Government Performance and Results Act (GPRA) data.Collect site-specific data and assist in preparing monthly and annual service report.Assist in development and implementation of health promotion/disease prevention events.Represents Native American LifeLines of Boston at community outreach events.Participates in weekly case supervision with Clinical Director and staff meetings.Create database of community resources and assist with social marketing.When necessary, provide transportation to clients using NAL passenger van.TELEWORK/REMOTE WORK  This position is eligible for limited telework after 90 days, or situationally as determined by leadership. Some travel between NAL service locations in Baltimore and Boston is required. All work-related travel will be paid for by NAL.HOURS Business hours are Monday - Friday 9am – 5pm. Leadership and salaried professionals should expect to work between 40-45 hours weekly. Some evenings and weekends are required.BENEFITS  In addition to salary, you receive the following benefits:Medical, dental, and vision coverageEAP (Employee Assistance Program), STD/LTD, AD&D, Life coverage3% match SIMPLE IRA (after 1 year)Assistance with applicable licensure fees as the budget allowsAssistance with continuing education credits as the budget allowsPTO/HOLIDAYS  Staff health and wellbeing is central to our ability to aid the community in achieving their own wellness goals. In addition to regular staff care activities, NAL offers a generous combination of sick and personal hours, accrued vacation, and an average of 15 paid holidays annually.INDIAN HIRING PREFERENCE (USC 48 CFR 1452.226-70)  This position is funded by the US Department of Health and Human Services' Indian Health Service division and as such is an Indian Hiring Preference position per US Code 48 CFR 1452.226-70. All Native and non-Native applicants are encouraged to apply. Flexible work from home options available.

Part Time / Full Time
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TIL Outreach Case Manager
Recruiter
location-iconFramingham MA

Job DescriptionTIL OUTREACH CASE MANAGER($3,000 Sign-on Bonus)TIL OUTREACH CASE MANAGER (Worcester Area) -Full time position located primarily in Fitchburg. Successful candidate will subscribe to a youth development philosophy, have experience with assessment, service planning, providing linkages to mainstream resources such as DTA, housing, education and case management experience with the at risk youth/young adult population. Candidate will possess strong organizational, written and verbal communication skills. Candidate will possess the ability to manage crisis and work independently as well as a member of the team. Some evening and weekend hours required. Bachelor's degree and 2 years of case management experience, valid driver's license and own transportation required Bilingual/Bicultural candidates encouraged to apply. EEO/AA/M/F/V/D

Part Time / Full Time
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Clinical Case Manager
Bridgewell
location-iconLynn MA

Job DescriptionBridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings in response to unmet or emerging needs.The Position: We're looking for a Clinical Case Manager! You will conduct intakes on clients referred internally or externally for case management services. In addition, you will report to the Director of Behavioral Health and Prevention Services. As a Clinical Case Manager, you will be responsible for assessing and implementing the immediate needs of newly enrolled clients. At time this includes coordinating and securing a medical detox, emergency psychiatric evaluation, or another service to address an immediate safety need. Available Shift: Sun-Thurs (hours vary) Essential Duties & Responsibilities:Assure best practice clinical standards are maintained at all timesAssess and secure the immediate needs of newly enrolled clients; medical detox, emergency psychiatric evaluation, or any other service to address an immediate need where safety is concerned.Assess and secure services to address housing, substance abuse, mental health, vocational, primary health care, and legal needs as appropriate.Maintain all required clinical documentation in the electronic medical record.Fulfill administrative, programmatic and training strategiesParticipate in weekly clinical team meetings and supervisionEstablish and maintain business community and referral contacts to ensure that the provision of services is in compliance with the community needs and contractual mandates.Assist the Director of Behavioral Health and Prevention programs in the development of new initiatives to fulfill client, business and program needs.Required Education/Experience:Bachelor Degree in related fieldMinimum of 5 years' experience working with individuals with substance use disorders and prior experience providing clinical case management for individuals with substance use disorders.Required Skills/Knowledge:Strong clinical and assessment skills.Excellent written and oral communication skills.Must have a valid driver's license and the ability to travel.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to climb stairs.Ability to lift and/or move up to 20 pounds.Have a normal range of eyesight with or without corrective lensesHave a normal range of hearing with or without corrective equipmentBridgewell Offers:Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.Generous paid time off, includes your birthday (that's right, we even give you your birthday off!)Collaborative work environment that values new insight and personal contributionsWith over one hundred programs in the North Shore, Lowell and Merrimack Valley we provide excellent opportunities for training and professional developmentWhy Should You Apply: If top benefits alone don't sway you, then our compassionate and collaborative work environment should! Bridgewell is committed to training and developing staff and provides the opportunities for you to have a positive impact in the work you do.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Requires acceptable CORI results according to Bridgewell policy.Bridgewell is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Part Time / Full Time
job-detail-figure
Case Manager - Boston
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Part Time / Full Time
location-iconBoston MA
Job Description

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

This position provides case management of the Young Adult Case Management Program (YACMP) participants from entry into the program to release by administering the program’s policies and procedures in compliance with contractual obligations.

Duties

  • Conducts an initial interview with participants prior to their release from aging out to confirm their intended destination upon release and to gather other relevant information about the participants.
  • Conducts regular communication with Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO). Notifications to ERO must be made according to the contract..
  • Conducts orientation, assessments and generates a tailored service plan that rigorously defines distinct vulnerabilities and needs and identifies the combination of services, resources, and oversight measures that will serve as an effective framework to ensure successful participation in the program.  
  • Conducts regular and on-going monitoring of each participant through monthly, bimonthly, or quarterly office visits and monthly telephonic check-ins. Conducts additional check-ins as needed to promote compliance with immigration requirements.
  • Develops and maintains accurate and complete case records for all participants from entry to release and in compliance with contractual obligations. Proactively manages cases using all appropriate tools and techniques.  Maintains confidentiality of all records.
  • Collaborates with organizations that have experience connecting families with local community-based organizations (include medical, mental health, trauma informed care, ethnic community groups, religious organizations, educational resources, and other community-based services).
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, Non-Governmental Organizations, churches, and other organizations that might have resources to offer the young adult.
  • Coordinates participant transportation to ensure appearance at court hearings and appointments related to their immigration case. Maintain and provide participants with all public transportation options, and how to use public transportation in their area of residence.  Assist participants with planning their transportation to required court hearing and other appointments.
  • Informs participants of their legal rights, responsibilities, and obligations. Communicates the importance of compliance with ICE Enforcement and Removal Operations (ERO) reporting requirements, immigration court appearance dates, and removal orders.
  • Confirm enrollment in school. All school-aged children are required to enroll in and attend school per state requirements.  Provide support as needed to ensure enrollment and confirm attendance monthly.
  • Maintain court date records. Once hearing is scheduled, notify the participant immediately via phone or office visit based on the service plan. Participant sign or verbally acknowledged the court date. Provide location, time and directions.
  • Performs other duties as assigned.

Job Requirements

  • Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field.
  • Bi-lingual in English and Spanish skills required.
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions, and materials.  Ability to compose reports.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.  Ability to defuse hostile or unstable situations.
  • Ability to deal tactfully with the public.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic knowledge of immigration laws, regulations and procedures.
  • Basic computer skills.
  • Must be a U.S. Citizen or have legal permanent residence.
  • Must live in the United States three (3) of the last five (5) years. Military and study abroad included.
  • Ability to pass a federal background check and obtain a suitability determination.
  • Ability to work with computers and the necessary software typically used by the department.

Preferred Experience

  • One (1) years of related experience in a similar position (e.g. knowledge of community resources and counseling/social work practices working with immigrant or foreign-born populations), and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level, preferred.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC
job-detail-figure
Case Manager - Boston
share-icon
Part Time / Full Time
location-iconBoston MA
Job Description

Our vision aims to empower our clients by actively leveraging our broad range of services. With our global presence, we have career opportunities all across the world which can lead to a unique, exciting and fulfilling career path. Pick your path today! To see what career opportunities we have available, explore below to find your next career!

This position provides case management of the Young Adult Case Management Program (YACMP) participants from entry into the program to release by administering the program’s policies and procedures in compliance with contractual obligations.

Duties

  • Conducts an initial interview with participants prior to their release from aging out to confirm their intended destination upon release and to gather other relevant information about the participants.
  • Conducts regular communication with Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO). Notifications to ERO must be made according to the contract..
  • Conducts orientation, assessments and generates a tailored service plan that rigorously defines distinct vulnerabilities and needs and identifies the combination of services, resources, and oversight measures that will serve as an effective framework to ensure successful participation in the program.  
  • Conducts regular and on-going monitoring of each participant through monthly, bimonthly, or quarterly office visits and monthly telephonic check-ins. Conducts additional check-ins as needed to promote compliance with immigration requirements.
  • Develops and maintains accurate and complete case records for all participants from entry to release and in compliance with contractual obligations. Proactively manages cases using all appropriate tools and techniques.  Maintains confidentiality of all records.
  • Collaborates with organizations that have experience connecting families with local community-based organizations (include medical, mental health, trauma informed care, ethnic community groups, religious organizations, educational resources, and other community-based services).
  • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, Non-Governmental Organizations, churches, and other organizations that might have resources to offer the young adult.
  • Coordinates participant transportation to ensure appearance at court hearings and appointments related to their immigration case. Maintain and provide participants with all public transportation options, and how to use public transportation in their area of residence.  Assist participants with planning their transportation to required court hearing and other appointments.
  • Informs participants of their legal rights, responsibilities, and obligations. Communicates the importance of compliance with ICE Enforcement and Removal Operations (ERO) reporting requirements, immigration court appearance dates, and removal orders.
  • Confirm enrollment in school. All school-aged children are required to enroll in and attend school per state requirements.  Provide support as needed to ensure enrollment and confirm attendance monthly.
  • Maintain court date records. Once hearing is scheduled, notify the participant immediately via phone or office visit based on the service plan. Participant sign or verbally acknowledged the court date. Provide location, time and directions.
  • Performs other duties as assigned.

Job Requirements

  • Bachelor’s Degree in Sociology, Psychology, Social Work, Criminal Justice or related field.
  • Bi-lingual in English and Spanish skills required.
  • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions, and materials.  Ability to compose reports.
  • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.  Ability to defuse hostile or unstable situations.
  • Ability to deal tactfully with the public.
  • Attention to detail.
  • Problem solving ability.
  • Ability to deal with multicultural contacts with sensitivity.
  • Basic knowledge of immigration laws, regulations and procedures.
  • Basic computer skills.
  • Must be a U.S. Citizen or have legal permanent residence.
  • Must live in the United States three (3) of the last five (5) years. Military and study abroad included.
  • Ability to pass a federal background check and obtain a suitability determination.
  • Ability to work with computers and the necessary software typically used by the department.

Preferred Experience

  • One (1) years of related experience in a similar position (e.g. knowledge of community resources and counseling/social work practices working with immigrant or foreign-born populations), and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level, preferred.

Acuity International is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.

For OFCCP compliance, the taxable entity associated with this job posting is:

Acuity-CHS, LLC