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Sales Manager (Part Time) - 24H210
Carter's
location-iconStoneham MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSE The Sales Manager's purpose is to uphold the Carter's mission, vision, and values in order to support a high performing team that consistently delivers top end results. The SM in partnership with the store management team, oversees the overall productivity for their store. The SM responsibility includes supporting the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT) PeopleCommunicates professionally and effectively with the team; management and associates.Regularly communicates employee concerns to the Store Manager for quick resolution.Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.Offers consistent, in the moment, feedback to store team.Recognizes and rewards exceptional performance to increase employee engagement.Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.Partners with Store Manager to address performance concerns of associates.PerformanceMaintains the Company standard of a neat, clean, and organized store.Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.Assists store management with modifying schedules based on business climate to maximize sales and productivity.Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.ProcessSupports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.Builds customer loyalty through the company sponsored programs.Ensures all company policies and procedures are followed per company standards.KNOWLEDGE, SKILLS, AND ABILITIES High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.Minimum of 1 year in retail store management.Demonstrated customer engagement skills.Demonstrates strong listening, written, and oral communication skills.Ability to handle multiple tasks concurrently.Basic computer skills.Must be at least 18 years old.PHYSICAL DEMANDS Ability to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.AVAILABILITY REQUIREMENTS Regular work frequency is required to remain an active employee.Availability changes must be approved by the Store Manager and will be reviewed based on business needs. Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Part Time
job-list-card-figure
Customer Service Lead - 24H600
Carter's
location-iconDedham MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSE The Customer Service Lead (CSL) is responsible for opening/closing the store, covering meals/breaks and ensuring that proper store procedures are followed when store management is not on duty or unavailable on the sales floor. The CSL will supervise all employees during the opening/closing of the store, customer interaction, and limited operational functions in the absence of store management. They are responsible for maintaining the Customer Experience as per Company standard and to support in the efficient expedition of all customer transactions. The CSL consistently abides by Our Values: Act with Integrity, Exceed Expectations, Succeed Together, Inspire Innovation, and Invest in PeopleESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT) Team Development Communicates professionally and effectively in all interactions including the store teams, customers, business partners, and vendors.Establishes and maintains a cooperative working relationship with all team members. Supports management's direction of the store. Supports, trains, and coaches others to success while Leader on Duty (LOD); redirects employees as necessary. Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.Customer Focus/Drives GrowthMaintains the Company standard of a neat, clean, and organized store.Manages the customer experience while effectively performing LOD responsibilities; assumes LOD role when Managers are not on the sales floorPromotes customer service by ensuring associates are greeting and assisting customers while sharing company promotions. Assists in resolving customer issues and complaints in a timely manner; escalates issues to appropriate Manager as necessary.Builds customer loyalty through the Rewarding Moments/PLCC program. Maintains outstanding store standards, detailed product knowledge, and all components of delivering an exceptional customer experience. Supports the management team in integrating an omni-channel experience by being effectively utilizing all company programs/resources available through each channel.Merchandising/Operational Execution Supports management team with asset protection through a consistent level of customer service, education, and operational controls.Oversees and authorizes all POS related functions including customer/employee returns, exchanges, employee sales, discounts.Ensures the proper control of cash/media at the register including of opening registers and counting/closing register drawers.Drives operational/LOD compliance through the completion of the following management tasks:Opening/closing procedures; based on individual store needsAccepting freight Taking garbage out Completing bag checksCompleting change orders/cash pick-ups/counting tillsCovering meals/breaksEnsures compliance of Company policy and procedures. KNOWLEDGE, SKILLS, AND ABILITIES Minimum requirement of high school degree or GED. 3 yrs. relevant work experience or equivalent combination of education and relevant work experience.Retail/specialty apparel knowledge and experience preferred.Demonstrated customer engagement/supervisory skills.Ability to communicate effectively to customers, team, and supervisor.Ability to handle multiple tasks concurrently.Working knowledge of computer/ technology skills (Outlook, Excel, Web navigation)Must be 18 years old.PHYSICAL DEMANDS Ability to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.AVAILABILITY REQUIREMENTS Availability to meet the needs of the business that may include mornings, days/nights, weekends and holidays as scheduled.Regular work frequency is required to remain an active employee.Any availability changes must be approved by the Store Manager and will be approved based on business needs. Scheduled working shifts range from 3-8 hours in length (applicable state laws apply). Minimum number of hours not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties and/or requirements described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
job-list-card-figure
Sales Associate - 24H150
Carter's
location-iconSomerville MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSEThe Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)Customer Focus:Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.Expedites point of sale transactions at the time of the sale.Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.Brand Execution:Ensures store visual standards are set to company direction.Executes replenishment process, recovers, and cleans the sales floor to company standard.Completes merchandise floor sets according to visual standards and directives.Maintains solid product knowledge and merchandise presentation.Articulates current promotional events and the brand loyalty program with the customer.Drive Growth:Minimizes store loss by providing exceptional customer service.Maintains housekeeping standards to ensure a positive experience for customers and team.Meets or exceeds company productivity standards for all operational processes.Achieves daily goals as established by management.Team Development:Establishes and maintains a cooperative working relationship with all members of the team.Adapts performing assignments as requested.Supports management direction of store.Supports, trains, and coaches others to success.Adheres to all company policies and safety procedures as directed by the company.KNOWLEDGE, SKILLS, AND ABILITIESDemonstrated customer engagement skills.Ability to handle multiple tasks concurrently.High school diploma or GED preferred.Ability to communicate effectively with customers and employees.Retail/specialty apparel knowledge and experience preferred.PHYSICAL DEMANDSAbility to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping and reaching.AVAILABILITY REQUIREMENTSAvailability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.Any availability changes must be approved by the Store Manager and will be approved based on business needs.Scheduled working shifts from 3-8 hours in length (applicable state laws apply).Minimum number of hours is not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
job-list-card-figure
Sales Manager (Part Time) - 24H210
Carter's
location-iconSaugus MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSE The Sales Manager's purpose is to uphold the Carter's mission, vision, and values in order to support a high performing team that consistently delivers top end results. The SM in partnership with the store management team, oversees the overall productivity for their store. The SM responsibility includes supporting the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT) PeopleCommunicates professionally and effectively with the team; management and associates.Regularly communicates employee concerns to the Store Manager for quick resolution.Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.Offers consistent, in the moment, feedback to store team.Recognizes and rewards exceptional performance to increase employee engagement.Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.Partners with Store Manager to address performance concerns of associates.PerformanceMaintains the Company standard of a neat, clean, and organized store.Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.Assists store management with modifying schedules based on business climate to maximize sales and productivity.Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.ProcessSupports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.Builds customer loyalty through the company sponsored programs.Ensures all company policies and procedures are followed per company standards.KNOWLEDGE, SKILLS, AND ABILITIES High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.Minimum of 1 year in retail store management.Demonstrated customer engagement skills.Demonstrates strong listening, written, and oral communication skills.Ability to handle multiple tasks concurrently.Basic computer skills.Must be at least 18 years old.PHYSICAL DEMANDS Ability to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.AVAILABILITY REQUIREMENTS Regular work frequency is required to remain an active employee.Availability changes must be approved by the Store Manager and will be reviewed based on business needs. Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Part Time
job-list-card-figure
Sales Associate - 24H150
Carter's
location-iconSaugus MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSEThe Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)Customer Focus:Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.Expedites point of sale transactions at the time of the sale.Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.Brand Execution:Ensures store visual standards are set to company direction.Executes replenishment process, recovers, and cleans the sales floor to company standard.Completes merchandise floor sets according to visual standards and directives.Maintains solid product knowledge and merchandise presentation.Articulates current promotional events and the brand loyalty program with the customer.Drive Growth:Minimizes store loss by providing exceptional customer service.Maintains housekeeping standards to ensure a positive experience for customers and team.Meets or exceeds company productivity standards for all operational processes.Achieves daily goals as established by management.Team Development:Establishes and maintains a cooperative working relationship with all members of the team.Adapts performing assignments as requested.Supports management direction of store.Supports, trains, and coaches others to success.Adheres to all company policies and safety procedures as directed by the company.KNOWLEDGE, SKILLS, AND ABILITIESDemonstrated customer engagement skills.Ability to handle multiple tasks concurrently.High school diploma or GED preferred.Ability to communicate effectively with customers and employees.Retail/specialty apparel knowledge and experience preferred.PHYSICAL DEMANDSAbility to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping and reaching.AVAILABILITY REQUIREMENTSAvailability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.Any availability changes must be approved by the Store Manager and will be approved based on business needs.Scheduled working shifts from 3-8 hours in length (applicable state laws apply).Minimum number of hours is not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
job-list-card-figure
Sales Associate - 24H150
Carter's
location-iconStoneham MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSEThe Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)Customer Focus:Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.Expedites point of sale transactions at the time of the sale.Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.Brand Execution:Ensures store visual standards are set to company direction.Executes replenishment process, recovers, and cleans the sales floor to company standard.Completes merchandise floor sets according to visual standards and directives.Maintains solid product knowledge and merchandise presentation.Articulates current promotional events and the brand loyalty program with the customer.Drive Growth:Minimizes store loss by providing exceptional customer service.Maintains housekeeping standards to ensure a positive experience for customers and team.Meets or exceeds company productivity standards for all operational processes.Achieves daily goals as established by management.Team Development:Establishes and maintains a cooperative working relationship with all members of the team.Adapts performing assignments as requested.Supports management direction of store.Supports, trains, and coaches others to success.Adheres to all company policies and safety procedures as directed by the company.KNOWLEDGE, SKILLS, AND ABILITIESDemonstrated customer engagement skills.Ability to handle multiple tasks concurrently.High school diploma or GED preferred.Ability to communicate effectively with customers and employees.Retail/specialty apparel knowledge and experience preferred.PHYSICAL DEMANDSAbility to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping and reaching.AVAILABILITY REQUIREMENTSAvailability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.Any availability changes must be approved by the Store Manager and will be approved based on business needs.Scheduled working shifts from 3-8 hours in length (applicable state laws apply).Minimum number of hours is not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
job-list-card-figure
Customer Service Lead - 24H600
Carter's
location-iconStoneham MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSE The Customer Service Lead (CSL) is responsible for opening/closing the store, covering meals/breaks and ensuring that proper store procedures are followed when store management is not on duty or unavailable on the sales floor. The CSL will supervise all employees during the opening/closing of the store, customer interaction, and limited operational functions in the absence of store management. They are responsible for maintaining the Customer Experience as per Company standard and to support in the efficient expedition of all customer transactions. The CSL consistently abides by Our Values: Act with Integrity, Exceed Expectations, Succeed Together, Inspire Innovation, and Invest in PeopleESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT) Team Development Communicates professionally and effectively in all interactions including the store teams, customers, business partners, and vendors.Establishes and maintains a cooperative working relationship with all team members. Supports management's direction of the store. Supports, trains, and coaches others to success while Leader on Duty (LOD); redirects employees as necessary. Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.Customer Focus/Drives GrowthMaintains the Company standard of a neat, clean, and organized store.Manages the customer experience while effectively performing LOD responsibilities; assumes LOD role when Managers are not on the sales floorPromotes customer service by ensuring associates are greeting and assisting customers while sharing company promotions. Assists in resolving customer issues and complaints in a timely manner; escalates issues to appropriate Manager as necessary.Builds customer loyalty through the Rewarding Moments/PLCC program. Maintains outstanding store standards, detailed product knowledge, and all components of delivering an exceptional customer experience. Supports the management team in integrating an omni-channel experience by being effectively utilizing all company programs/resources available through each channel.Merchandising/Operational Execution Supports management team with asset protection through a consistent level of customer service, education, and operational controls.Oversees and authorizes all POS related functions including customer/employee returns, exchanges, employee sales, discounts.Ensures the proper control of cash/media at the register including of opening registers and counting/closing register drawers.Drives operational/LOD compliance through the completion of the following management tasks:Opening/closing procedures; based on individual store needsAccepting freight Taking garbage out Completing bag checksCompleting change orders/cash pick-ups/counting tillsCovering meals/breaksEnsures compliance of Company policy and procedures. KNOWLEDGE, SKILLS, AND ABILITIES Minimum requirement of high school degree or GED. 3 yrs. relevant work experience or equivalent combination of education and relevant work experience.Retail/specialty apparel knowledge and experience preferred.Demonstrated customer engagement/supervisory skills.Ability to communicate effectively to customers, team, and supervisor.Ability to handle multiple tasks concurrently.Working knowledge of computer/ technology skills (Outlook, Excel, Web navigation)Must be 18 years old.PHYSICAL DEMANDS Ability to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.AVAILABILITY REQUIREMENTS Availability to meet the needs of the business that may include mornings, days/nights, weekends and holidays as scheduled.Regular work frequency is required to remain an active employee.Any availability changes must be approved by the Store Manager and will be approved based on business needs. Scheduled working shifts range from 3-8 hours in length (applicable state laws apply). Minimum number of hours not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties and/or requirements described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
job-list-card-figure
Sales Manager (Part Time) - 24H210
Carter's
location-iconDedham MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSE The Sales Manager's purpose is to uphold the Carter's mission, vision, and values in order to support a high performing team that consistently delivers top end results. The SM in partnership with the store management team, oversees the overall productivity for their store. The SM responsibility includes supporting the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT) PeopleCommunicates professionally and effectively with the team; management and associates.Regularly communicates employee concerns to the Store Manager for quick resolution.Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.Offers consistent, in the moment, feedback to store team.Recognizes and rewards exceptional performance to increase employee engagement.Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.Partners with Store Manager to address performance concerns of associates.PerformanceMaintains the Company standard of a neat, clean, and organized store.Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.Assists store management with modifying schedules based on business climate to maximize sales and productivity.Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.ProcessSupports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.Builds customer loyalty through the company sponsored programs.Ensures all company policies and procedures are followed per company standards.KNOWLEDGE, SKILLS, AND ABILITIES High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.Minimum of 1 year in retail store management.Demonstrated customer engagement skills.Demonstrates strong listening, written, and oral communication skills.Ability to handle multiple tasks concurrently.Basic computer skills.Must be at least 18 years old.PHYSICAL DEMANDS Ability to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.AVAILABILITY REQUIREMENTS Regular work frequency is required to remain an active employee.Availability changes must be approved by the Store Manager and will be reviewed based on business needs. Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Part Time
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Sales Associate - 24H150
Carter's
location-iconDedham MA

Employee Type:RegularCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSEThe Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)Customer Focus:Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.Expedites point of sale transactions at the time of the sale.Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.Brand Execution:Ensures store visual standards are set to company direction.Executes replenishment process, recovers, and cleans the sales floor to company standard.Completes merchandise floor sets according to visual standards and directives.Maintains solid product knowledge and merchandise presentation.Articulates current promotional events and the brand loyalty program with the customer.Drive Growth:Minimizes store loss by providing exceptional customer service.Maintains housekeeping standards to ensure a positive experience for customers and team.Meets or exceeds company productivity standards for all operational processes.Achieves daily goals as established by management.Team Development:Establishes and maintains a cooperative working relationship with all members of the team.Adapts performing assignments as requested.Supports management direction of store.Supports, trains, and coaches others to success.Adheres to all company policies and safety procedures as directed by the company.KNOWLEDGE, SKILLS, AND ABILITIESDemonstrated customer engagement skills.Ability to handle multiple tasks concurrently.High school diploma or GED preferred.Ability to communicate effectively with customers and employees.Retail/specialty apparel knowledge and experience preferred.PHYSICAL DEMANDSAbility to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping and reaching.AVAILABILITY REQUIREMENTSAvailability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.Any availability changes must be approved by the Store Manager and will be approved based on business needs.Scheduled working shifts from 3-8 hours in length (applicable state laws apply).Minimum number of hours is not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
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Retail Sales Associate - Saugus, MA
EbLens
location-iconSaugus MA

Job DescriptionOur Story Since 1949 we’ve maintained a heritage of leadership, innovation, service, and styleWith great hope, energy, and a shoestring budget, friends Ebner "Eb" Glooskin and Leonard "Len" Seaman, opened a small "Workingman's" store in New Britain, Connecticut. Their roadmap to success was simple - provide quality products, offer them at fair prices, and deliver it all to customers through great service. On a cold February morning in of 1949 the first EbLens would open for business. Little did Ebner and Leonard know that one day their first store would be joined by dozens more; not only in Connecticut but throughout Massachusetts, Rhode Island, New York State, and New HampshireFast forward through decades of continuous operation, and you will find the team at EbLens still working hard to provide the very best retail experience to their customers. After years of supplying all the necessities for work, and a shift into army & navy surplus, today’s EbLens has risen from selling essentials to the whole family to a premiere retail destination delivering the best and most sought after fashion inspired by today’s urban lifestyleTimes have changed since we opened our first store, and after years of serving countless customers, we have too. For the latest information on our products, events or promotions check us out at eblens.com or follow us on Facebook, Instagram and Twitter. But after more than 65 years some things never change. We’d still prefer you drop-in to one of our many convenient locations and see for yourself how Eb & Len are at it again! DUTIES AND RESPONSIBILITIES:Provide excellent customer service. including greeting and helping customersProcess weekly shipment deliveries of clothing and footwearHelp maintain the store. including folding, straightening merchandise, sweeping, dusting, etcUsing the cash register to help process customer purchasesMaking sure they are on-time for scheduled shiftsREQUIREMENTS:Product knowledge: including knowledge of trending fashion in footwear and clothingStudents must have a grade point average of C- or better. They must also have good time and attendance. REPORT CARD WILL BE REQUIRED AT THE TIME OF INTERVIEWStrong communication skills: verbal and written. Previous retail experience helpful, but not mandatory.BENEFITS:Casual dress codeEmployee discountWeekly payPowered by JazzHRN5iDskoQWv

Full Time
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Seasonal Associate - 24H115
Carter's
location-iconNatick MA

Employee Type:TemporaryCarter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSEThe Seasonal Sales Associate is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)Customer Focus:Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.Expedites point of sale transactions at the time of the sale.Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.Brand Execution:Ensures store visual standards are set to company direction.Executes replenishment process, recovers, and cleans the sales floor to company standard.Completes merchandise floor sets according to visual standards and directives. Maintains solid product knowledge and merchandise presentation.Articulates current promotional events and the brand loyalty program with the customer.Drive Growth:Minimizes store loss by providing exceptional customer service.Maintains housekeeping standards to ensure a positive experience for customers and team.Meets or exceeds company productivity standards for all operational processes.Achieves daily goals as established by management.Team Development:Establishes and maintains a cooperative working relationship with all members of the team. Adapts performing assignments as requested. Supports management direction of store.Supports, trains, and coaches others to success.Adheres to all company policies and safety procedures as directed by the company.KNOWLEDGE, SKILLS, AND ABILITIESDemonstrated customer engagement skills.Ability to handle multiple tasks concurrently.High school diploma or GED preferred.Ability to communicate effectively with customers and employees.Retail/specialty apparel knowledge and experience preferred.PHYSICAL DEMANDSAbility to lift 40 pounds on a regular basis.Ability to stand for long periods of time; climb up and down a ladder.Constant walking and standing; frequent bending, stooping and reaching.AVAILABILITY REQUIREMENTSAvailability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.Any availability changes must be approved by the Store Manager and will be approved based on business needs.Scheduled working shifts from 3*-8 hours in length. *State of NY minimum shift is 4 hours. Minimum number of hours is not guaranteed.Note: Carter's will regularly assess the business needs to determine if any changes to this assignment are warranted. Since this is a temporary assignment, I understand that at any point in time my assignment may end, with or without notice.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Full Time
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ARC Sorter/Processor
The Salvation Army Eastern Territory
location-iconBrockton MA

Job DescriptionOverview: The Salvation Army Adult Rehabilitation Center is seeking a Sorter/Processor to perform a variety of functions in order to assist in the operation of the sorting room or production area of a Production Store.   Responsibilities: Assist as required with sorting room operation. Cross train in all sorting room functions under the guidance of the Sorting Room Supervisor. Assist in cleaning and general maintenance of sorting room area. Maintain a clean and clutter free work area. Responsible for baling as needed. This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing to beneficiaries; an example of professional conduct, work habits, and supervision (as directed by Supervisor). Other duties as may be assigned by immediate supervisor and/or Administrator. Sorter Process and sort donations by inspecting and separating saleable from unsaleable items. Deliver a minimum of 300 store quality garments per hour. Categorize and box seasonal clothing, bric, and shoes. Hanger/Tagger Process, hang, and tag all sorted merchandise. Deliver a minimum of 225 hung garments per hour. Ensure clothes are hung according to policy and on proper hanger. Ensure that tag is properly placed on garment according to Salvation Army policy Pricer Process and price all sorted merchandise. Deliver a minimum of 225 priced garments per hour. Ensure that quality, name brand, condition, etc., are considered to determine price of garment.  Bric a Brac Sort and clean all saleable miscellaneous merchandise donations daily. Ticket all merchandise and assign an individual fair market price for each item.Place and maintain all merchandise in the required order and manner. Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. Shoes/Accessories Sort and clean all saleable shoes, handbags and accessory donations daily. Ticket all merchandise and assign an individual fair market price for each item. Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner. Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. Domestics Sort and measure all saleable linen items daily as required Ticket all merchandise and assign an individual fair market price for each item. Process to the store a minimum of 25 pieces/sets per hour maintaining all merchandise in the required order and manner. Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. Books/Records/Toys Sort and clean all saleable merchandise daily as required. Ticket all merchandise and assign an individual fair market price for each item in accordance with established policies. Place and maintain all merchandise in the required order and manner. Rag out merchandise in accordance with the Territorial Rag Out Calendar. Furniture/Electrical Sort, clean and test all electrical and furniture donations as required. Ticket all electrical merchandise using “sold as is” tickets and assign an individual fair market price for each item. Complete furniture tickets and record required information assigning a fair market price for each furniture item. Place and maintain all merchandise in the required order and manner. Mark down furniture items on sales floor in accordance with policy. Rag out merchandise in accordance with the Territorial ARC Rag Out Calendar. Qualifications: High school diploma or equivalent.Processing experience preferred.Have a working knowledge of clothing quality and price.Ability to stand for long periods.Can lift 35 pounds. 

Full Time
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Store Manager
The Normal Brand
location-iconBoston MA

Job DescriptionThe Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're opening a new retail brick-and-mortar store in Boston and we need a hard working, personable, goal-oriented Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.Responsibilities Our goal is to make peoples day better, sell clothes, and have FUN! Inspire, develop, and lead team to drive and excellent customer experience and revenue Manage revenue, and payroll Implement high customer service standards throughout the store and team Create, maintain relationships with our guests Encourage suggestive selling to maximize revenue Monitor inventory levels and communicate specific replenishment needs to HQ Maintain a clean store and merchandise to Normal standards Gives constructive feedback to District Manager on all aspects of the business Mentor, develop team through clear communication Make a schedule that is adequately and efficiently staffed to business needs Educate and train team on product knowledge Participate in weekly calls with peers and District Manager Embrace an environment that is respectful in communication Responsible for securing storeWhat will make you stand out Multi-unit Store Manager 6+ years of retail management experience Fashion/apparel industry experience Passion for making people happy Proficiency with Shopify and Shopify POS Strong integrity Excellent fashion sense Self- Awareness Experience as an apparel buyerRequirements 5+ years retail apparel management experience Eager to learn through feedback and solve problems in a fast-paced environment. Proficient communication skills with HQ and store team- verbal and written Self-starter Independent, goal oriented, data driven, competitive, and positive energy Inventory integrity Time management and merchandising abilities People person - approachable, friendly Proficiency with Microsoft Word, Excel and Google Drive Ability to adapt quickly to new systems and processes Change agent Flexible availability, nights, weekends and holidaysBenefits Paid salary, bi-weekly Bonus opportunities Employee Discount Health, dental, vision benefits available 401kPlease submit a cover letter along with your resume.Job Types: Full-time

Full Time
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District Manager - Massachusetts
J McLaughlin
location-iconBoston MA

Job DescriptionWhy J.McLaughlin?J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.OverviewJ.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has a reputation for being “local and loyal”, building meaningful relationships within each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven District Manager for our retail stores, with a passion for classic American Sportswear and the ability to lead the team to achieve goals, while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. The District Manager assumes overall responsibility for creating the overall vision for each store in their district, establishing benchmarks for store management teams, and implementing policies and programs that will help teams achieve their goals. As Brand ambassadors, District Managers are the experts in experts in taking care of clients, driving the business, and creating a unique shopping experience with new and existing customers.About the RoleEssential Functions:Act as the Brand Ambassador by embracing the company culture to develop and cultivate productiveand profitable relationships with teams, clients, and our communitiesMotivate and engage the store teams by setting clear goals and expectations to achieve objectives andcontribute to the overall success of the storesEnsure exemplary client service and create a customer-centric, friendly retail environment that foster loyalty within our communitiesProficient in business acumen to effectively make business decisions for each locationManage store operations and ensure all aspects run efficiently to create a profitable and productive businessAdditional Job Responsibilities:Manage all aspects of the business, including hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, payroll, and inventory managementCreate and foster a culture of kindness that is client and team focusedRecruit and hire top talentTrain and develop teams on selling skills, product knowledge, and operations.Conduct performance appraisals and coach in the moment to maximize sales and motivate teamAddress performance and behavior issues that are impacting the success of the storeAct as a coach to the store managers and as a resource to each store employee to help inspire the success of each storeStrategize and implement a client outreach plan, utilizing clienteling toolsEnsure effective use the POS system to provide exemplary servicePartner with community organizations and charities to host store events and trunk shows, continuing to build our reputation of being a local and loyal retailerDrive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions for the clientHold teams accountable for achieving goalsMonitor sales trends, strategize, and execute plans to maximize sales and profitability within each locationReview performance, sales categories, and develop plans to fill in any gaps between actual performance and company projectionsEffectively communicate needs of the business with the EVP and VP of Retail, corporate office, and store teamsTake a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships with corporate office teamsRespond to customer questions, inquiries, and concerns to resolve all issues in a timely mannerCommunicate and ensure execution of all direction from Retail Operations and the Corporate Office Partner with store managers to plan and prioritize the workload and ensure the customer is the top priorityMerchandise the sales floor to maximize sales while adhering to visual directive and standardsEnsure store teams maintain a clean and organized store to ensure a great place to work and shopPartner with Human Resources on employee relations and performance issues to ensure they are handled in accordance with company policyEnsure each store is compliant with corporate policies, local, state, and federal lawsAdhere and enforce company policies and procedures and standards of professionalismLead by example and maintain the highest level of integrity at all timesWhat we are looking forSkills & Requirements:5+ years of retail management preferred2+ years of managing multiple store locations preferredBachelor’s degree or equivalent experienceStrong management and leadership skillsStrong analytical and problem-solving skillsTeam player with strong communication and interpersonal skillsProven track record in achieving sales goals and being accountability for resultsPositive and self-motivatedConsistently demonstrates accountability, reliability, and professionalismHigh energy and results drivenAdapts positively to changeAbility to multi-task, while keeping the customer the top priorityAble to work various shifts, including weekends and holidaysEqual OpportunityJ.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.

Full Time
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Assistant Manager
J McLaughlin
location-iconChestnut hill MA

Job DescriptionWhy J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs. OverviewJ.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Assistant Manager for our retail store, with a passion for classic American Sportswear and the ability to lead the team to achieve goals while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. The Assistant Manager would partner with the Store Manager on all aspects of the business, from sales, customer service, visual merchandising, team development, staffing and operations. As brand ambassadors, Assistant Managers are the experts in taking care of clients, selling, driving the business, and creating a unique shopping experience with new and existing customers.About the RoleEssential Functions:Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities Motivate and engage the store team by setting clear goals and expectation to achieve objectives and contribute the overall success of the store Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communitiesMentor sales associates by providing them with selling techniques, product knowledge and clienteling methods to help them grow their business Manage store operations to ensure all aspects of the business run effectively and efficiently while keeping customers the top priorityAdditional Job Responsibilities:Support the store manager with all areas of the business, including sales, customer service, loss prevention, training, merchandising, inventory management and store operationsCreate and maintain a culture of kindness that is client and team focused Train and develop teams on selling skills, product knowledge, operations, and coach in the moment to maximize sales Support the execution of a client outreach plan, utilizing clienteling tools to inform customers about upcoming events and when new product arrivesAssist store managers with store events and trunk shows, continuing to build a reputation of being a local and loyal retailer.Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client Understand sales plans, key metrics and how they contribute to the store’s overall successEffectively use the POS system to provide exemplary customer servicePlan and prioritize the workload and ensure the customer is the top priorityEffectively communicate needs of the business with Store Manager, District Manager and store teams Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships Answer customer questions and inquiries, and concerns to resolve customer issues in a timely mannerCommunicate and execute all direction from Retail Operations and the Corporate Office Plan and prioritize the workload and ensure the customer is the top priority.Assist the store manager in merchandising the sales floor to maximize sales while adhering to visual standards Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environmentAdhere and enforce to company policies and procedures and standards of professionalismLead by example and maintain the highest level of integrity at all times What we are looking for Skills & Requirements:1+ years of retail management preferredBachelor’s degree or equivalent experienceTeam player with strong communication and interpersonal skillsConsistently demonstrates accountability, reliability, and professionalismProven track record achieving sales goals and takes accountability for resultsPositive and self-motivated to win every customer High energy and results drivenAdapts positively to change and has strong problem-solving skillsAbility to multi-task, while keeping the customer the top priority Able to work various shifts, including weekends and holidaysComfortable standing for long periods of time; must be able to lift up to 30 pounds Equal OpportunityJ.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Full Time
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Sales Associate
Kodomo Boston
location-iconBoston MA

Job DescriptionThe company: What dream jobs are made of. Kodomo is an award-winning luxury children’s fashion retailer with a focus on sustainably and ethically produced clothing, shoes, and accessories for babies, kids and teens. Join our small but growing team for limitless opportunities for professional growth.The position:We are looking for an energetic, creative and hard-working key holder for our Boston stores.The responsibilities of the position include:- Greeting customers and creating engagement with merchandise to provide outstanding customer service.- Maintaining an orderly appearance throughout the sales floor as well as the stockroom.- Processing POS (point of sale) purchases- Achieving and exceeding personal sales and productivity goals agreed upon with your store manager- Demonstrate superior knowledge of the brands and merchandises’ features and benefits to maximize the sales opportunity- Client development beyond the initial transaction; utilizing phone, email and written follow-up contact- Safeguarding the store’s inventory by adherence to the company’s loss prevention program- Following all store operational policies and proceduresThe requirements needed:- Minimum 1 year retail sales experience- Must posses a professional appearance and have a love for fashion- The ability to stand and walk for extended periods of time- Sales driven and goal-orientedThe location: Kodomo has 2 locations: South End, and Beacon HillFor more information on the company, please visit our website www.kodomoboston.com and social media @kodomobostonCOVID-19 considerations:All employees are fully vaccinatedCompany DescriptionIt’s pronounced koh-doh-moh, and it means “child” in Japanese.And now that that’s out of the way – we’ll tell you what kodomo really means.Kodomo is slow fashion. It’s styles hand-picked for their playfulness, made by designers hand-selected for their ethics and business practices.It’s skirts that spin and “soft pants” and things that ballerinas and princesses and maybe even snowmen wear. But it’s all of those things re-invented: a showcase of clothing and accessories that kids and parents alike can love, because they look right, feel right, and are right.

Full Time
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Front Line Manager
CarMax
location-iconNorwood MA

6018 - Norwood - 1320 Boston Providence Turnpike, Norwood, Massachusetts, 02062CarMax, the way your career should be! General Summary:At CarMax, all new managers complete a structured four-month training program to ensure they are prepared to succeed in their new role. The Front-Line Manager in Training is a training and development program designed to give a new CarMax manager the tools they need to assume the role of a Front-Line Manager within the Service Operations department. All Front-Line Managers in Training must successfully complete the training program before taking on the role of a Front-Line Manager.Training includes learning the following:• Roles and responsibilities of functional areas within Service Operations• End to end production process including inventory management, cosmetic and mechanical repair• Fundamental management skills of leaders at CarMax through our Management Development Program Upon successful completion of the Front-Line Manager in Training Program, the new Manager will be placed in one of the following roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.Principle Duties & Responsibilities:Ability to demonstrate learnings throughout the training programSupport the execution of store procedures and processesSuccessfully complete the Management Development ProgramQualifications:3+ Years of experience as a Manager experience preferredWork through and manage a team to achieve goalsRead, interpret and transcribe data in order to maintain accurate recordsDemonstrate the ability to multi-taskSpeak and listen effectively in working with customers/associates, both in person and over the phoneDemonstrate computer skills with a variety of common and proprietary softwarePossess a valid Driver's LicenseWorking Conditions:Combination of indoor and outdoor work environment; may include working in noisy situations and/or inclement weather conditions.Requires walking or standing for extended periods of time.Variety of work schedules with shifts that may include nights, weekends, and holidaysOccasional travel to other work locationsFollow all CarMax, state and federal policies, rules and regulations, including, but not limited to: O.S.H.A., and EPA, Personal Protective Equipment, proper waste disposal in required areas, attendance, Asset Protection, Integrity and Standards of Professional AppearanceWears CarMax clothing (acquired through the company store) at all times while working in the storeDisclaimer and Approvals:This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax, with or without notice.This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify and such responsibilities.CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin, or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create and contractual rights of any kind between the Company and its Associates.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Full Time
job-list-card-figure
Sales Associate
J McLaughlin
location-iconBoston MA

Job DescriptionWhy J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs. OverviewJ.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers. About the RoleEssential Functions:• Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities • Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client • Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrivesAdditional Job Responsibilities:• Support the store manager with operations by completing daily tasks and maintaining areas of responsibility• Help create and maintain a culture of kindness that is client and team focused • Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients • Utilize selling techniques to help overcome objectives and close a sale• Understand sales plans, key metrics, and how they contribute to the store’s overall success• Participate and take an active role in store events and trunk shows, continuing to build a reputation of being a local and loyal retailer• Effectively use the POS system to collect accurate information and provide exemplary customer service • Plan and prioritize daily tasks and ensure the customer is the top priority• Assist the manager with merchandising the sales floor and replenishment while adhering to visual standards • Answer customer questions, inquiries, and concerns to resolve customer issues in a timely manner• Effectively communicate with customers, supervisors, peers, and other stores teams• Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships• Assist in the execution all direction from Retail Operations and the Corporate Office• Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environment• Understand and adhere to company policies and procedures and standards of professionalism• Assist with opening and closing procedures and perform other key holder duties in the absence of management. • Lead by example and maintain the highest level of integrity at all timesWhat we are looking for Skills & Requirements:• High School Diploma or GED required• Previous retail or customer service experience preferred• Team player with strong communication and interpersonal skills• Proven track record achieving sales goals and takes accountability for results• Positive and self-motivated to win every customer • Consistently demonstrate accountability, reliability, and professionalism• High energy and results driven• Adapts positively to change and has strong problem-solving skills• Ability to multi-task, while keeping the customer the top priority • Able to work various shifts, including weekends and holidays• Comfortable standing for long periods of time; must be able to lift up to 30 poundsEqual OpportunityJ.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Full Time
job-list-card-figure
Retail Sales Associate - Randolph, MA
EbLens
location-iconRandolph MA

Job DescriptionOur Story Since 1949 we’ve maintained a heritage of leadership, innovation, service, and styleWith great hope, energy, and a shoestring budget, friends Ebner "Eb" Glooskin and Leonard "Len" Seaman, opened a small "Workingman's" store in New Britain, Connecticut. Their roadmap to success was simple - provide quality products, offer them at fair prices, and deliver it all to customers through great service. On a cold February morning in of 1949 the first EbLens would open for business. Little did Ebner and Leonard know that one day their first store would be joined by dozens more; not only in Connecticut but throughout Massachusetts, Rhode Island, New York State, and New HampshireFast forward through decades of continuous operation, and you will find the team at EbLens still working hard to provide the very best retail experience to their customers. After years of supplying all the necessities for work, and a shift into army & navy surplus, today’s EbLens has risen from selling essentials to the whole family to a premiere retail destination delivering the best and most sought after fashion inspired by today’s urban lifestyleTimes have changed since we opened our first store, and after years of serving countless customers, we have too. For the latest information on our products, events or promotions check us out at eblens.com or follow us on Facebook, Instagram and Twitter. But after more than 65 years some things never change. We’d still prefer you drop-in to one of our many convenient locations and see for yourself how Eb & Len are at it again! DUTIES AND RESPONSIBILITIES:Provide excellent customer service. including greeting and helping customersProcess weekly shipment deliveries of clothing and footwearHelp maintain the store. including folding, straightening merchandise, sweeping, dusting, etcUsing the cash register to help process customer purchasesMaking sure they are on-time for scheduled shiftsREQUIREMENTS:Product knowledge: including knowledge of trending fashion in footwear and clothingStudents must have a grade point average of C- or better. They must also have good time and attendance. REPORT CARD WILL BE REQUIRED AT THE TIME OF INTERVIEWStrong communication skills: verbal and written. Previous retail experience helpful, but not mandatory.BENEFITS:Casual dress codeEmployee discountWeekly payPowered by JazzHR2eFilcrMia

Full Time
job-list-card-figure
Assistant Manager
J McLaughlin
location-iconWellesley MA

Job DescriptionWhy J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement. Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs. OverviewJ.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop. We are looking for a highly motivated, results driven Assistant Manager for our retail store, with a passion for classic American Sportswear and the ability to lead the team to achieve goals while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. The Assistant Manager would partner with the Store Manager on all aspects of the business, from sales, customer service, visual merchandising, team development, staffing and operations. As brand ambassadors, Assistant Managers are the experts in taking care of clients, selling, driving the business, and creating a unique shopping experience with new and existing customers.About the RoleEssential Functions:Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities Motivate and engage the store team by setting clear goals and expectation to achieve objectives and contribute the overall success of the store Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communitiesMentor sales associates by providing them with selling techniques, product knowledge and clienteling methods to help them grow their business Manage store operations to ensure all aspects of the business run effectively and efficiently while keeping customers the top priorityAdditional Job Responsibilities:Support the store manager with all areas of the business, including sales, customer service, loss prevention, training, merchandising, inventory management and store operationsCreate and maintain a culture of kindness that is client and team focused Train and develop teams on selling skills, product knowledge, operations, and coach in the moment to maximize sales Support the execution of a client outreach plan, utilizing clienteling tools to inform customers about upcoming events and when new product arrivesAssist store managers with store events and trunk shows, continuing to build a reputation of being a local and loyal retailer.Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client Understand sales plans, key metrics and how they contribute to the store’s overall successEffectively use the POS system to provide exemplary customer servicePlan and prioritize the workload and ensure the customer is the top priorityEffectively communicate needs of the business with Store Manager, District Manager and store teams Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships Answer customer questions and inquiries, and concerns to resolve customer issues in a timely mannerCommunicate and execute all direction from Retail Operations and the Corporate Office Plan and prioritize the workload and ensure the customer is the top priority.Assist the store manager in merchandising the sales floor to maximize sales while adhering to visual standards Maintain a clean and organized sales floor, stock room, and common areas to ensure a welcoming environmentAdhere and enforce to company policies and procedures and standards of professionalismLead by example and maintain the highest level of integrity at all times What we are looking for Skills & Requirements:1+ years of retail management preferredBachelor’s degree or equivalent experienceTeam player with strong communication and interpersonal skillsConsistently demonstrates accountability, reliability, and professionalismProven track record achieving sales goals and takes accountability for resultsPositive and self-motivated to win every customer High energy and results drivenAdapts positively to change and has strong problem-solving skillsAbility to multi-task, while keeping the customer the top priority Able to work various shifts, including weekends and holidaysComfortable standing for long periods of time; must be able to lift up to 30 pounds Equal OpportunityJ.McLaughlin is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Full Time
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Sales Manager (Part Time) - 24H210
share-icon
Part Time
location-iconStoneham MA
Job Description
Employee Type:
Regular

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.

Baby Clothing, Kids Clothes, Toddler Clothes | Carter's

Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.

POSITION PURPOSE

The Sales Manager's purpose is to uphold the Carter's mission, vision, and values in order to support a high performing team that consistently delivers top end results. The SM in partnership with the store management team, oversees the overall productivity for their store. The SM responsibility includes supporting the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.

ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)

People
  • Communicates professionally and effectively with the team; management and associates.
  • Regularly communicates employee concerns to the Store Manager for quick resolution.
  • Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.
  • Offers consistent, in the moment, feedback to store team.
  • Recognizes and rewards exceptional performance to increase employee engagement.
  • Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.
  • Partners with Store Manager to address performance concerns of associates.


Performance
  • Maintains the Company standard of a neat, clean, and organized store.
  • Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.
  • Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
  • Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.
  • Assists store management with modifying schedules based on business climate to maximize sales and productivity.
  • Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.
  • Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.


Process
  • Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
  • Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.
  • Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.
  • Builds customer loyalty through the company sponsored programs.
  • Ensures all company policies and procedures are followed per company standards.


KNOWLEDGE, SKILLS, AND ABILITIES
  • High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
  • Minimum of 1 year in retail store management.
  • Demonstrated customer engagement skills.
  • Demonstrates strong listening, written, and oral communication skills.
  • Ability to handle multiple tasks concurrently.
  • Basic computer skills.
  • Must be at least 18 years old.


PHYSICAL DEMANDS
  • Ability to lift 40 pounds on a regular basis.
  • Ability to stand for long periods of time; climb up and down a ladder.
  • Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.


AVAILABILITY REQUIREMENTS
  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).


NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
job-detail-figure
Sales Manager (Part Time) - 24H210
share-icon
Part Time
location-iconStoneham MA
Job Description
Employee Type:
Regular

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.

Baby Clothing, Kids Clothes, Toddler Clothes | Carter's

Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.

POSITION PURPOSE

The Sales Manager's purpose is to uphold the Carter's mission, vision, and values in order to support a high performing team that consistently delivers top end results. The SM in partnership with the store management team, oversees the overall productivity for their store. The SM responsibility includes supporting the management team in driving financial results through exceptional store standards, execution of company strategies, and positive customer interaction.

ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)

People
  • Communicates professionally and effectively with the team; management and associates.
  • Regularly communicates employee concerns to the Store Manager for quick resolution.
  • Assists in hiring; actively recruits and completes candidate application review to ensure open positions are filled timely.
  • Offers consistent, in the moment, feedback to store team.
  • Recognizes and rewards exceptional performance to increase employee engagement.
  • Receives feedback with positive intent and makes efforts to take appropriate action on that feedback.
  • Partners with Store Manager to address performance concerns of associates.


Performance
  • Maintains the Company standard of a neat, clean, and organized store.
  • Meets and demonstrates exceptional customer service behaviors and maintains high standards throughout the store.
  • Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow through.
  • Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution.
  • Assists store management with modifying schedules based on business climate to maximize sales and productivity.
  • Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business.
  • Utilizes customer feedback to identify areas of opportunity to implement actions to drive results.


Process
  • Supports the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines.
  • Supports store team with Asset Protection through a consistent level of customer service, education, and operational controls.
  • Executes Company directives within timelines including visual, signage, markdowns, and sales promotions.
  • Builds customer loyalty through the company sponsored programs.
  • Ensures all company policies and procedures are followed per company standards.


KNOWLEDGE, SKILLS, AND ABILITIES
  • High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
  • Minimum of 1 year in retail store management.
  • Demonstrated customer engagement skills.
  • Demonstrates strong listening, written, and oral communication skills.
  • Ability to handle multiple tasks concurrently.
  • Basic computer skills.
  • Must be at least 18 years old.


PHYSICAL DEMANDS
  • Ability to lift 40 pounds on a regular basis.
  • Ability to stand for long periods of time; climb up and down a ladder.
  • Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.


AVAILABILITY REQUIREMENTS
  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).


NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.