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Computer Repair Technician
Hemmersbach Nordamerika
location-iconBrockton MA

IT Repair Technician (Computer/Printer Hardware)— Your Benefits —Buddy programFlat hierarchiesHealth insuranceInternational environmentJob with purposeMentor programOnboarding programYour skillsExperience in repair of PCs, Notebooks or PrintersFirst experience Ticket SystemsGreat client facing soft skills and strong communication in EnglishDriver’s license and willingness to travel daily to local end customer sitesYour TasksThe Onsite Technician is a responsible role based on extensive expert knowledge and experience indirect customer service which is the core of our business. They carry out work for various customers bydirectly visiting their sites or being permanently assigned to a specific customer at their site and providing relevant technical assistance. They ensure that the delivery of services is in accordance withSLAs and project requirements, that no over-delivery is done and work is logged in appropriate systems.Main responsibilities:Handle service support requests & incidents Asset management & coordination Detect faults and provides efficient and effective solutionsEnsuring all work is delivered consistently and in accordance with the scope of workHave full awareness of service level KPIs and deliver in accordance with these underguidance of the Service Delivery ManagerHelping to ensure that Hemmersbach delivers a high level of customer satisfaction, whichalso meets the business goals Work in accordance with suppliers' and customer’s rules and regulations for the purposes of health and safetyBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconCharlestown MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconChelsea MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconWinthrop MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconMelrose MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconWakefield MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Entry Level Lube Tech
Herb Chambers Lexus of Sharon
location-iconSharon MA

Job DescriptionHerb Chambers Lexus of Sharon is looking for an Entry Level Lube Tech to work within our Dealership. The Technician candidate we seek should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.We offer:A great stepping stone to a great career A Great Working Environment Structured EnvironmentHealth, Dental, Vision InsuranceLife and Disability Insurance401(k) with company matchPaid Time-offYou need…Basic Automotive Technical Experience RequiredASE Certifications and State Inspection License (Are Preferred)A Positive & Friendly AttitudeCommunication SkillsBasic Computer SkillsStrong Desire to Expand Your Career in the Automotive Repair Field Tooling, Supply Management, Mechanical Inspection Tools, Technical Understanding, Attention to Detail, Dependability, Thoroughness, Verbal Communication, Documentation Skills, Inventory Control, Job Knowledge

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconSwampscott MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconChelsea MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconCambridge MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconMedford MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconCharlestown MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconSomerville MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconPeabody MA

Job DescriptionHerb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team.The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row!The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England!Responsibilities:Greet customers and offer excellent customer service from intake to release of their vehiclesDetermine and diagnose car issues based on customer description and vehicle conditionTranslate customer-reported problems to actionable work orders for technicians to completeOrder necessary parts from suppliers and double-check that they are delivered to techniciansEnsure that automotive work provided to customers meets company quality standardsInvoice and collect payment from customers for services renderedHandle and resolve customer complaints regarding servicesMaintain customer records and enter data into computer databasesQualifications for Service AdvisorWorking knowledge and experience of automotive products, repairs and partsSecondary education in the automotive field or equivalent work experienceStrong communication skills and the ability to translate customer needs to workable technician ordersBasic knowledge of computer programs including word processing and database toolsOrganizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properlyExceptional customer service skills based on experienceContinuing education and knowledge acquisition on the function and repair of newer vehiclesBasic mathematics skills to prepare and process bills and customer paymentAbility to communicate complicated automotive processes to customers who may only have basic automotive knowledgeBenefits IncludeAggressive, Performance-Based Earning PotentialPaid VacationHealth & Dental Insurance401(k)Excellent customer service skillsConfident ability to work independentlyProcess driven, with great organizational skills and attention to detailsThe desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconBoston MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconEverett MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconWinthrop MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconMalden MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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• Skilled Technicians - Sign-on Bonus Available
Equipment Depot
location-iconChelsea MA

Job Details Level Entry Job Location Wilmington - WILMINGTON, MA Position Type Full Time Education Level High School Travel Percentage None Job Shift 1st shift Job Category Skilled Labor - Trades Description POSITION SUMMARY:   Repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment by performing the following duties. ESSENTIAL FUNCTIONS  Reasonable Accommodations Statement  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.   Essential Functions Statement(s)      Reads work order and observes and listens to truck in operation to determine malfunction/diagnose the problem(s)      Offers solutions to meet customer specifications; provide estimates when appropriate.     Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.     Records complete repair description on work order, including the correct model and the serial number of equipment and record hour meter reading.     Obtains signature from a customer and communicates with customers on repair needs, or work that was completed.     Examines protective guards, loose bolts, and specified safety devices on trucks and makes adjustments.     Lubricates moving parts and drives repaired truck to verify conformance to specifications.     Represents Equipment Depot to customers.  Maintains the professional image of self and cleanliness (externally and internally) of the van at all times.     Tracks and schedules with operations, or service manager when service van is due for routine maintenance or has other service-related issues.     Works in a manner that protects customers, Equipment Depot, and the public.       Returns paperwork to field service coordinator daily.  Includes work orders, fuel receipts, sublet invoices, etc.     Submits time cards by 9:00 a.m. daily.  If the technician is dispatched to a job from home, time must be called in and given to the service administrator over the telephone by 9:00 a.m. daily.   Requirements SKILLS & ABILITIES  Education: High School Graduate or General Education Degree (GED)   Experience: One to Three months related experience and/or training and/or combination of education and experience. Computer Skills: To perform this job successfully, an individual must have knowledge of internet software. Certificates & Licenses:  Must have a valid drivers license and clean driving record Language:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.   Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization. Math:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions,  and decimals.   Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.   Ability to deal with problems involving several concrete variables in standardized situations.    WORK ENVIRONMENT  Work environment varies from office to job site to industrial locations  OUR CORE VALUES Passion to Perform We are passionate to perform and focus on concrete achievements Trust to Act We are empowered to act and act in a powerful way Act Responsibly We are responsible for our actions and the consequences they have for our stakeholders and our environment Make it Fun! We are serious about making work fun; its the way we do things An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Full Time
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Automotive Service Writer
Herb Chambers CADILLAC of Lynnfield
location-iconRevere MA

Herb Chambers Cadillac of Lynnfield is currently seeking an experienced Service Writer to join our team. The Herb Chambers Companies were recently voted one of the Top Places to Work in Massachusetts by The Boston Globe, for the 12th year in a row! The goal of this position is to efficiently and professionally assist our customers with all of their service needs. Building loyalty and trust, creating an amazing guest experience, generating profit and maintaining area-leading customer satisfaction index.  This is a rare opportunity to be part of the #1 Cadillac dealership in New England! Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect payment from customers for services rendered Handle and resolve customer complaints regarding services Maintain customer records and enter data into computer databases Qualifications for Service Advisor Working knowledge and experience of automotive products, repairs and parts Secondary education in the automotive field or equivalent work experience Strong communication skills and the ability to translate customer needs to workable technician orders Basic knowledge of computer programs including word processing and database tools Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly Exceptional customer service skills based on experience Continuing education and knowledge acquisition on the function and repair of newer vehicles Basic mathematics skills to prepare and process bills and customer payment Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge Benefits Include Aggressive, Performance-Based Earning Potential Paid Vacation Health & Dental Insurance 401(k) Excellent customer service skills Confident ability to work independently Process driven, with great organizational skills and attention to details The desire to be successful in a fun, fast-paced, high-volume highly motivational environment

Full Time
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Computer Repair Technician
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Full Time
location-iconBrockton MA
Job Description

IT Repair Technician (Computer/Printer Hardware)

Your Benefits

Buddy program
Flat hierarchies
Health insurance
International environment
Job with purpose
Mentor program
Onboarding program

Your skills

  • Experience in repair of PCs, Notebooks or Printers
  • First experience Ticket Systems
  • Great client facing soft skills and strong communication in English
  • Driver’s license and willingness to travel daily to local end customer sites

Your Tasks

The Onsite Technician is a responsible role based on extensive expert knowledge and experience indirect customer service which is the core of our business. They carry out work for various customers bydirectly visiting their sites or being permanently assigned to a specific customer at their site and providing relevant technical assistance. They ensure that the delivery of services is in accordance withSLAs and project requirements, that no over-delivery is done and work is logged in appropriate systems.

Main responsibilities:

  • Handle service support requests & incidents
  • Asset management & coordination
  • Detect faults and provides efficient and effective solutions
  • Ensuring all work is delivered consistently and in accordance with the scope of work
  • Have full awareness of service level KPIs and deliver in accordance with these under
    guidance of the Service Delivery Manager
  • Helping to ensure that Hemmersbach delivers a high level of customer satisfaction, which
    also meets the business goals
  • Work in accordance with suppliers' and customer’s rules and regulations for the purposes of health and safety

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

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Computer Repair Technician
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Full Time
location-iconBrockton MA
Job Description

IT Repair Technician (Computer/Printer Hardware)

Your Benefits

Buddy program
Flat hierarchies
Health insurance
International environment
Job with purpose
Mentor program
Onboarding program

Your skills

  • Experience in repair of PCs, Notebooks or Printers
  • First experience Ticket Systems
  • Great client facing soft skills and strong communication in English
  • Driver’s license and willingness to travel daily to local end customer sites

Your Tasks

The Onsite Technician is a responsible role based on extensive expert knowledge and experience indirect customer service which is the core of our business. They carry out work for various customers bydirectly visiting their sites or being permanently assigned to a specific customer at their site and providing relevant technical assistance. They ensure that the delivery of services is in accordance withSLAs and project requirements, that no over-delivery is done and work is logged in appropriate systems.

Main responsibilities:

  • Handle service support requests & incidents
  • Asset management & coordination
  • Detect faults and provides efficient and effective solutions
  • Ensuring all work is delivered consistently and in accordance with the scope of work
  • Have full awareness of service level KPIs and deliver in accordance with these under
    guidance of the Service Delivery Manager
  • Helping to ensure that Hemmersbach delivers a high level of customer satisfaction, which
    also meets the business goals
  • Work in accordance with suppliers' and customer’s rules and regulations for the purposes of health and safety

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.