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Office Attendant
Ocean Havens
location-iconCharlestown MA

Job DescriptionCharlestown Marina LLC is seeking to fill the position of Office Attendant. The office attendant is responsible for directing and assisting front office operations in the marina’s continuing effort to deliver outstanding guest services and financial profitability. The ideal candidate will thrive in a highly demanding/fast-paced environment. Customer service experience and great communication skills are a must. Tasks must be handled professionally and efficiently. Exceptional interpersonal skills are required as you will be developing relationships with existing, as well as, future clients. This position reports directly to the Marina Director.Duties include (but are not limited to):Overseeing the full execution of the marina officeProcessing new and existing reservations through phone, email and 3rd partiesMaintaining all inventory of supplies and merchandiseReconciling financials each dayMaximizing occupancy of Marina by working closely with the Office Manager and Marina DirectorWelcoming Marina guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone; and insuring guest needs are being metProviding recommendations and concierge serviceOther duties as assigned by managementQualifications:Detail oriented, organized, efficientConcierge, hospitality or food service, experienceMust be a multi-tasker and a team player to assist other employees in providing a first-class marina experience to our guestsAble to operate successfully in a cross-functional and exceptionally busy environmentProficient in Microsoft Suite, especially Word and Excel Flexibility is a plus.  Full training is provided.Charlestown Marina is 350 slip first-class marina on Piers 6 and 8 in the Charlestown Navy Yard. We welcome both seasonal and transients’ boats ranging in size from 18ft to 400ft.  Our marina operates year-round and we have 100 live-aboard vessels throughout the winter season.  Charlestown Marina is part of Ocean Havens LLC, www.oceanhavens.com, a marina and hospitality company that owns and operates Boston Yacht Haven Inn & Marina, Boston Harbor Shipyard and Marina, Fan Pier Marina, India Wharf Marina and Provincetown Marina. A perfect opportunity for someone looking to grow and develop in a first-class marina/hospitality business.Pay is commensurate with experience. Please include cover letter with resume

Full Time
job-detail-figure
Office Attendant
share-icon
Full Time
location-iconCharlestown MA
Job Description

Job Description

Charlestown Marina LLC is seeking to fill the position of Office Attendant. The office attendant is responsible for directing and assisting front office operations in the marina’s continuing effort to deliver outstanding guest services and financial profitability. The ideal candidate will thrive in a highly demanding/fast-paced environment. Customer service experience and great communication skills are a must. Tasks must be handled professionally and efficiently. Exceptional interpersonal skills are required as you will be developing relationships with existing, as well as, future clients. This position reports directly to the Marina Director.

Duties include (but are not limited to):

  • Overseeing the full execution of the marina office
  • Processing new and existing reservations through phone, email and 3rd parties
  • Maintaining all inventory of supplies and merchandise
  • Reconciling financials each day
  • Maximizing occupancy of Marina by working closely with the Office Manager and Marina Director
  • Welcoming Marina guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone; and insuring guest needs are being met
  • Providing recommendations and concierge service
  • Other duties as assigned by management

Qualifications:

  • Detail oriented, organized, efficient
  • Concierge, hospitality or food service, experience
  • Must be a multi-tasker and a team player to assist other employees in providing a first-class marina experience to our guests
  • Able to operate successfully in a cross-functional and exceptionally busy environment
  • Proficient in Microsoft Suite, especially Word and Excel
  •  Flexibility is a plus.  Full training is provided.

Charlestown Marina is 350 slip first-class marina on Piers 6 and 8 in the Charlestown Navy Yard. We welcome both seasonal and transients’ boats ranging in size from 18ft to 400ft.  Our marina operates year-round and we have 100 live-aboard vessels throughout the winter season.  Charlestown Marina is part of Ocean Havens LLC, www.oceanhavens.com, a marina and hospitality company that owns and operates Boston Yacht Haven Inn & Marina, Boston Harbor Shipyard and Marina, Fan Pier Marina, India Wharf Marina and Provincetown Marina. 

A perfect opportunity for someone looking to grow and develop in a first-class marina/hospitality business.

Pay is commensurate with experience. Please include cover letter with resume

job-detail-figure
Office Attendant
share-icon
Full Time
location-iconCharlestown MA
Job Description

Job Description

Charlestown Marina LLC is seeking to fill the position of Office Attendant. The office attendant is responsible for directing and assisting front office operations in the marina’s continuing effort to deliver outstanding guest services and financial profitability. The ideal candidate will thrive in a highly demanding/fast-paced environment. Customer service experience and great communication skills are a must. Tasks must be handled professionally and efficiently. Exceptional interpersonal skills are required as you will be developing relationships with existing, as well as, future clients. This position reports directly to the Marina Director.

Duties include (but are not limited to):

  • Overseeing the full execution of the marina office
  • Processing new and existing reservations through phone, email and 3rd parties
  • Maintaining all inventory of supplies and merchandise
  • Reconciling financials each day
  • Maximizing occupancy of Marina by working closely with the Office Manager and Marina Director
  • Welcoming Marina guests in a courteous, efficient, and friendly manner, both face-to-face and on the phone; and insuring guest needs are being met
  • Providing recommendations and concierge service
  • Other duties as assigned by management

Qualifications:

  • Detail oriented, organized, efficient
  • Concierge, hospitality or food service, experience
  • Must be a multi-tasker and a team player to assist other employees in providing a first-class marina experience to our guests
  • Able to operate successfully in a cross-functional and exceptionally busy environment
  • Proficient in Microsoft Suite, especially Word and Excel
  •  Flexibility is a plus.  Full training is provided.

Charlestown Marina is 350 slip first-class marina on Piers 6 and 8 in the Charlestown Navy Yard. We welcome both seasonal and transients’ boats ranging in size from 18ft to 400ft.  Our marina operates year-round and we have 100 live-aboard vessels throughout the winter season.  Charlestown Marina is part of Ocean Havens LLC, www.oceanhavens.com, a marina and hospitality company that owns and operates Boston Yacht Haven Inn & Marina, Boston Harbor Shipyard and Marina, Fan Pier Marina, India Wharf Marina and Provincetown Marina. 

A perfect opportunity for someone looking to grow and develop in a first-class marina/hospitality business.

Pay is commensurate with experience. Please include cover letter with resume