Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. Scholarship of up to $7,000 available!Linden Ponds is recruiting responsible, kind, and hardworking high school students to join our dining teams. This entry level position is perfect for the busy lives of high school students, with convenient after school and weekend hours, as well as no late nights. This job is perfect for high school students planning for the future, with competitive wages, scholarship program, education assistance program, and inter-departmental promotion opportunities. Our team is confident that we can give valuable experiences to our employees no matter their plans.Linden Ponds’ Servers are key to making our residents’ lives better every day. Our wait staff are responsible for inputting food and beverage into our point of sales system, delivering and serving food, maintaining excellent presentation of dining rooms, and providing exceptional service.How you will make an impact:Become a subject matter expert on menu items, daily specials, and preparation methods.Engage our residents and their guests by sharing daily menu highlights and offering recommendations based on knowing their preferences.Accurately record food and beverage orders.Consistently deliver an exceptional dining experience.What we offer:Scholarship opportunities are available for students! Available education assistance, certification reimbursement, student loan refinancing partnership programs.Opportunities for promotions through a variety of departments and locations.Quality of life – not your typical late-night restaurant hours.24-hour gated and secured community campus.Competitive PayCompensation: commensurate with experience starting at $15 hourlyWhat you will need:Friendly and energetic communication skills.The desire to provide top-notch service.Weekday and weekend availability.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. Brooksby Village by Erickson Senior Living, a “Best Place to Work” award-winner, has immediate openings for Dining Servers in our assisted living, memory care, and skilled nursing dining rooms.You’ll work closely with nurses, aides, dieticians, and other dining staff to implement residents’ nutritional care plans. You’ll serve meals and create a pleasant dining experience. Join our family and make a difference in the lives of residents who need special care and compassion. APPLY NOW.What You’ll Get:Compensation: starting at $16.30 per hour, commensurate with experienceFlexible schedulesNO LATE NIGHTS -- Done by 8 p.m.On-the job trainingDevelopment OpportunitiesScholarship Opportunity!What You’ll Do:Assist assigned residents with their dining needsDetermine need for assistance and provide support during mealsUse proper food handling techniques during serviceWhat You’ll Need to Qualify:Current high school student, if non student high school diploma or GED preferredSuccessful completion of a state-approved Paid Feeding Assistant training program a plusAbility to recognize residents’ needs and respond with compassionAbility to work weekends and holidaysA solid work ethic and a positive, team attitudeWho We Are:For more than 40 years, Erickson Senior Living has created engaged, active senior lifestyles and provided quality healthcare. Our 21 campuses nationwide feature independent and assisted living, resort-style amenities, multiple restaurants, and a wealth of daily activities. Our core values -- respect, integrity, responsibility, excellence, teamwork, enthusiasm, and inclusion -- touch everything we do. If you share these values and want your work to make a difference, you belong here! Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. No Late NightsYear Round Positions with benefits. benefits, benefits!Culinary Training & Development OfferedCompensation: commensurate with experience starting at $18 - $21.75 / hour $2,000 Sign-On BonusOur restaurant team is expanding and we invite you to grow with us! We are looking for Line Cooks (full-time) who can bring their passion for great food, teamwork, and culinary experience to our fine dining team. Our Signature Dining program embraces scratch cooking and chef inspired culinary creations that sets us apart from our competitors. Apply now and find out more about all we have to offer.How you will make an impact:Work with a dining team that makes a difference in our residents’ lives every day.Consistently prepare all meals and menu items according to proper safety and cooking techniques.Assure the proper portioning, plating, temperature, and presentation of meals.Use your culinary talents to cook high-quality menu items that drive resident satisfaction. What we offer:Quality of life; Not your typical late-night restaurant hoursDiscounted medical and dental benefits available to employees working 30+ hours.401k for all employees 18 and over. Company contribution up to 3% once eligible.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Training and career opportunities in a high-growth, stable companyTop-of-the-line culinary equipment, safe and clean kitchen environmentFree onsite parking at all of our communities and corporate officesEducation assistance, certification reimbursement, and student loan refinancing partnership programs are available.What you will need:High school diploma or GEDMinimum of 1 year cook to order experienceWeekend and holiday availabilityErickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
The Controller has overall responsibility for the accuracy, integrity, oversight and maintenance of the University's financial records; ensuring the timeliness of financial transactions; providing adequate internal controls and preparing financial reports in compliance with Generally Accepted Accounting Principles (GAAP) and in compliance with federal, state and local law and regulations related to the finances of not for profit institutions. The Controller provides effective leadership for the Accounting and Payroll Departments, including overseeing the operations of the Accounting and Payroll Departments and managing direct reports (accountants and the Payroll Director) who are responsible for managing the day-to-day operations of these areas.The Controller reports to the Senior Vice President for Finance and Administration/Treasurer, works closely with the Assistant Treasurer, the Vice President of Financial Planning and Enterprise Applications, the Procurement and Payment Services Office, and the Office of Budget and Financial Planning. This role is a member of the Finance and Administration Division Leadership Team. The Controller provides support to the Board of Trustees' Administration and Finance Committee and Audit, Compliance and Risk Management Committee. As required, the Controller will communicate accounting matters to the University community.Principal Responsibilities:Ensure an accurate and timely monthly, quarterly, and year-end financial close in compliance with GAAP. Accountable for the accurate and timely preparation, analysis and communication of the internal financial reporting package for senior management. Manage the balance sheet reconciliation process ensuring integrity and accuracy of balances.Assist Payroll Manager to prioritize projects and payroll issues. Ensure processing and tax compliance to ensure timely and accurate reporting. Review and approve outgoing funds. Lead the external fiscal interim, year-end and Uniform Guidance audits, and prepare the financial statements, Form 990 and other tax forms. Serve as primary liaison and contact for the external audit firm.Collaborate with other central administrative units and the schools to continuously improve financial functions, financial analysis, systems and data, controls, and accounting and reporting. Participate in internal and external meetings as required, including the Audit, Compliance, and Risk Management Committee and the Administration and Finance Committee of the Board of Trustees; serve on the Retirement Plan Committee; engage with the Controllers Community of Practice at The Boston Consortium for Higher Education. Work with the Enterprise Applications team to improve financial reporting and evaluate system solutions to promote efficiencies and support data integrity.Prepare and review financial information for surveys required for external reporting. Serve as a University resource and expert on matters of accounting, internal controls, financial reporting and tax compliance, providing advice, direction and training to members of the community.Respond to community questions on accounting and processing financial transactions and provide training on reporting capabilities as needed.Effectively lead the Accounting and Payroll teams. Recruit, train and mentor direct reports. Develop performance plans, monitor progress and complete annual performance appraisals; provide and promote appropriate professional development and learning experiences, support and provide direction. Monitor and analyze department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.Lead the development and maintenance of internal control procedures/practices and process improvements. Document all policies, procedures and systems related to financial reporting, transaction processing, and financial controls; regularly review for improvement. Identify areas of risk and assist with solutions to ensure compliance. Coordinate the work of the internal auditor at the University. This function is currently performed by The Boston Consortium Shared Internal Audit Services group.Requirements: Bachelor's degree and CPA certification required.Ten or more years' experience in financial operations; non-profit/higher education environment is preferred Experience with Workday Financials is preferred.Strong communication skills, both written and verbal.High level interpersonal skills, with ability to work and collaborate with diverse staff at all levels of the organization.Previous management/supervisory experience and demonstrated effectiveness with staff development and team building.Proficient in all Microsoft Office applications, especially Excel, and strong proficiency with financial accounting software and reporting tools. PI206920675
Katsiroubas Produce has been a leader within the food distribution industry for over 100 years and we are continuing to grow! We are looking for knowledgeable, qualified people to be part of our business. We deliver fresh produce, and a variety of specialty products to restaurants, hotels, hospitals, and assisted living facilities throughout the New England region.Our business is expanding, and we are looking for incredible individuals to join us and continue our success story! We are looking to add a Facilities / Maintenance Associate to our team.The facilities maintenance responsibilities include, but are not limited to: The General Maintenance Worker will perform general maintenance and repairs for assigned equipment and facilities including plumbing, electrical, basic carpentry, heating and cooling, and other building systems. Inspects and identifies equipment or machines in need of repair.Troubleshoots issues to determine necessary repairs.Plans repair work as needed.Performs general repairs that do not require a specialized technician. Examples may include repairing drywall, painting, and repairing doors and other building fixtures.Performs routine maintenance on building systems.Cleans and assists with the upkeep of the facilities.Orders supplies and materials needed for repairs and maintenance.Performs other related duties as assigned.Complete tasks in support of the pest control program such as inspecting and relocating traps, cleaning areas of issue, and conducting off week trap checks. Benefit Information:Medical and Dental Insurance (starting the 1st of the month after the date of hire)Flexible Spending (FSA) Health Savings Account (HSA) and Health Reimbursement Account (HRA)Company sponsored Life Insurance401(k) with company matchPaid Time Off (sick and vacation)Job Requirements: Ability to follow instructions from supervisors or senior maintenance workers.Knowledge of general carpentry and repair.Ability to use hand tools and power tools.Excellent organizational and time management skills. Education / Experience:High school diploma or equivalent required.Related experience preferred. On-the-job training offered. Physical Requirements:Prolonged periods of standing and walking.Must be physically able to climb ladders, bend, or crawl into awkward spaces.Must be able to lift up to 50 pounds at a time.Must be able to work in refrigerated and freezer environments for extended periods of time. PI208588047
Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. Our Dishwashers/Utility Workers are critical players in making sure our kitchen operations are top-notch, and ultimately, delivering an exceptional resident dining experience.How you will make an impact:Provide exceptional organization and cleanliness for kitchen, dining and storage areas, equipment, and food preparation areas.Support stock/utility team members with inventory, receiving, verification, stocking, and tracking.Work safely using designated safety equipment, including personal protective equipment (PPE).What we offer:Opportunities for growth within dining as well as other departments.Quality of life – not your typical late-night restaurant hours.Discounted medical and dental benefits available to employees working 30+ hours. 401k for all employees 18 and over. Company contribution up to 3% once eligible.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Scholarship opportunities are available for students! Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Free onsite parking at all of our communities and corporate officesCompensation: commensurate with experience starting at $16/hourWhat you will need:Prior service and/or kitchen experience is highly preferred.High school diploma or GED preferred.Ability to follow written instructions and schedules.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. We are hiring Home Care Workers to join our award-winning retirement community. Do what you love…without the travel. All of our clients live within our gated retirement community and are within walking distance. Our Caregiver team supports our residents in all aspects of daily living, right in their homes on our beautiful campus!ONE LOCATION - NO TRAVELNo Certification Required - Compensation: $18.50 / hour - Per DiemHow you will make an impact:Providing personal care and assisting with activities of daily livingSupport residents by performing routine housekeeping tasks, meal planning and preparation, pet walking and feeding, closet organization, and kitchen chores.Escorting residents to appointments and social activitiesPromotes psychosocial well-being through meaningful relationshipsWhat we offer:Gated community with 24/7 security.No travel- all clients are residents of our community within our gates.Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.A "career for life" approach to professional and personal development for our greatest asset; our employees. Free onsite parking at all of our communities and corporate officesA culture of diversity and inclusion, which builds on our values, vision, and mission.What you will need:High School diploma or GED required.1 year of experience as a care provider serving the senior population is required.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. We Are Willing to TrainWe are hiring Home Care Workers to join our award-winning retirement community. Do what you love…without the travel. All of our clients live within our gated retirement community and are within walking distance. Our Caregiver team supports our residents in all aspects of daily living, right in their homes on our beautiful campus!ONE LOCATION - NO TRAVELNo Certification Required - We are willing to train!!Compensation: $18.50 / hour - Per DiemHow you will make an impact:Providing personal care and assisting with activities of daily livingSupport residents by performing routine housekeeping tasks, meal planning and preparation, pet walking and feeding, closet organization, and kitchen chores.Escorting residents to appointments and social activitiesPromotes psychosocial well-being through meaningful relationshipsWhat we offer:Gated community with 24/7 security.No travel- all clients are residents of our community within our gates.Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.A "career for life" approach to professional and personal development for our greatest asset; our employees. Free onsite parking at all of our communities and corporate officesA culture of diversity and inclusion, which builds on our values, vision, and mission.What you will need:High School diploma or GED required.1 year of experience as a care provider serving the senior population is required.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. We're hiring a Senior HVAC Mechanic to support our gated retirement community.The Senior HVAC Mechanic will be responsible for the continuous safe operations and preventive maintenance of all major HVAC equipment, including apartment/public area heat pumps, refrigeration equipment, PRV valves, cooling towers, pumps, motors, hot water systems, heater/chillers, and building automation system.Compensation: commensurate with experience range $32 - $42 hourlySign-On Bonus: $5000What we offer: Competitive benefits packages including medical, dental, vision, and PTO.401k for all employees 18 and over. Company contribution up to 3% once eligible.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Discounted meals in our restaurants.Gated community with 24/7 securityFree onsite parking at all of our communities and corporate officesA culture of diversity and inclusion, which builds on our values, vision, and mission.How you will make an impact:Perform requested maintenance of all HVAC equipment, refrigeration equipment, etc. as necessary.Respond to emergency calls for system and equipment failure.Inspect, monitor, and evaluate the efficiency and safety of systems to ensure trouble-free operation.Read blueprints and isometrics, prepare sketches as required to document work.Perform all necessary scheduled preventive maintenance procedures on designated equipment while following manufacturer’s recommendations.Troubleshoot and repair designated refrigeration equipment and ice machines.What you will need:High School or GED.Must possess certification for the successful completion of HVAC technical training or have 5 years of experience in HVAC service.Must possess current EPA certification to handle refrigerants.Will be expected to work a reasonable amount of scheduled and “on-call” overtime as necessary.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. NO DRIVING - 1 LocationCOMPENSATION: Per Diem - $19 per Hour + shift differentialsWe are hiring Home Health Aides for our award winning retirement community. Do what you love…without the travel. All of our clients live within our gated retirement community and are within walking distance. Our Caregiver team supports our residents in all aspects of daily living, right in their homes on our beautiful campus!We have just increased out rates and they are Industry Leading!!How you will make an impact:Providing personal care and assisting with activities of daily living.Supporting residents by performing routine housekeeping tasks, meal planning and preparation.Escorting residents to appointments and social activities.What we offer:Competitive benefit packages including medical, dental, vision and 401K with a match after 1 year.Tuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available. Onsite wellness visits and sick care available for all employees over 18 years of age.Gated community with 24/7 security.No travel- all clients are residents of our community within our gates.A culture of diversity and inclusion, which builds on our values, vision and mission.What you will need:Current HHA or CNA certification for the state in which you are working.1-2 years of Home Care experience preferred.High School diploma or GED required.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. We are hiring Home Care Aides for our award-winning retirement community. Do what you love…without the travel! All of our clients live within our gated retirement community and are within walking distance. Our Caregiver team supports our residents in all aspects of daily living, right in their homes on our beautiful campus!We have a Part-time shifts position available for days and evenings. These positions total 30-hours weekly and weekend availability is required.Compensation: commensurate with experience $17 to $20 hourlyWe also have per diem positions available at $17.How you will make an impact:Providing personal care and assisting with activities of daily livingSupporting residents by performing routine housekeeping tasks, meal planning, and preparationEscorting residents to appointments and social activitiesWhat we offer:Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Gated community with 24/7 security Free onsite parking at all of our communities and corporate officesNo travel- all clients are residents of our community within our gatesA culture of diversity and inclusion, which builds on our values, vision, and missionWhat you will need:Current CNA certification for the state in which you are working.1-2 years of CNA experience preferred.High School diploma or GED required.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. FULL TIME OR PART TIME$1,000 Sign on Bonus for Full Time PositionThe Program Assistant is responsible for working with residents within Continuing Care (skilled nursing, long term care, assisted living and memory care) to stimulate their physical, intellectual, social, spiritual and emotional well-being.How you will make an impact:Assessing the resident’s needs/desires related to purposeful engagement and provide therapeutic and recreational activities to meet the daily needs and interests of the residents.Designing, planning and facilitating various structured and impromptu programs to individuals and groups in the common areas and resident rooms.Ensuring the safety of the residents on group trips and excursions.Working with other team members, management, volunteers, and families to deliver programs and activities designed to enhance the resident experience.Monitoring changes in the resident’s needs, abilities and preferences to provide programs and activities appropriate for individual and group audiences.Generating program supply lists, maintaining supply levels and ensuring safe operation and functionality of equipment.Maintaining proper documentation including daily attendance sheets, quarterly progress notes, assessment forms, service plans/care plans and contributes to the MDS as needed.Participating in team discussions regarding resident programming, monthly calendars, activity and staff scheduling, and resident issues.What we offer:Competitive benefit packages including medical, dental, vision and 401K with a match after 1 year.On-site medical centers, providing wellness visits and sick care for employees over 18 years of age.Gated community with 24/7 security.One of diversity and inclusion, which builds on our values, vision and mission.Compensation: Pay is dependent on Experience - starting at $17 - $20 / per hourWhat we require:High school diploma of GED.Associates degree in a related field is preferred.Minimum of 1 year working with the geriatric population or experience related in a professional field to include but not limited to educators, social workers, rehab professionals OR related experience through college coursework and internship exposure. Experience leading groups of people with varying levels of physical and cognitive independence is preferred. Flexible work schedule including weekend and evenings as appropriate is required.Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Financial Analyst Location: Flexible with the United States Travel: Up to 2 times per year Position is available: Immediately WHO WE ARE Every student deserves opportunities in life, and every educator committed to providing those opportunities deserves support. Those beliefs drive us to work alongside schools to support great teaching so that we can work towards guaranteeing that all students are receiving high quality instruction. We partner with over 900 schools - both district and charter - in underserved communities around the country, thus impacting more than 330,000 students. Third-party evaluations confirm that when schools have the right basic conditions in place and partner with ANet, they achieve 6-8 months of additional learning over a two-year period compared to schools not partnering with ANet. At ANet we are committed to living out our core values, both across our organization and with our partners. We acknowledge that systemic inequities impact student access to opportunities and that in order to ensure educational equity for all students, we must center on the experiences of those from marginalized communities to guide our work. We work to deepen our understanding of how race, class, power and privilege influence the education system as well as influence our own perspectives. To do so, we provide ongoing learning opportunities through org-wide professional development, affinity groups, working groups, and resource sharing. THE OPPORTUNITY We are seeking a Financial Analyst to support ANet's financial and business analysis and reporting. This position will play a critical role in helping to build and innovate ANet's finance function while providing strategic financial analysis and insights to key decision-makers. The ideal candidate has experience navigating diverse revenue streams for a growing organization while leveraging their technical, project management and interpersonal skills to drive impact. The Financial Analyst will report to the Managing Director of Financial Planning & Analysis. WHAT YOU'LL DO Drive analysis to inform business strategy and operations decision-making Evaluate internal and external financial trends and provide insightful, high-value analysis to inform budget planning and management Develop and carry-out business cases, ROI analyses, and what-if analyses for various programmatic decisions and go-to-market (GTM) scenarios Build and manage financial planning tools that support decision-making and communication with leadership Present results of analyses and modeling to leadership in a clear and concise manner Own and adapt Earned Revenue forecasting formula, transparently communicate its approach and train others on understanding it, and update for decision-making through the organization Lend expertise to cross-functional projects to improve financial models, tools and practices in support of operational excellence Execute monthly and annual Financial Planning & Analysis budgeting, forecasting, and reporting activities Own the preparation of the monthly non-labor forecast update including variance and trend analysis Create monthly, quarterly, and annual financial reports for senior management, boards of directors, and public and private donors Design, build, and maintain financial dashboards to enable budget management and decision-making Set agenda and facilitate budget manager meetings to review expense performance, provide variance analysis and explanations as well as develop a view on forward looking trends, business needs, and risks Ensure functional Financial Planning & Analysis systems, processes, and data quality Serve as system administrator for ANet's financial planning system, including training of new users and project management of system improvements and updates Design and implement data quality checks of expense allocations across our departments, accounts, vendors, and activities Collaborate with and stress-check the Partnership Success team's sales and renewal activity data to ensure data quality, forecast revenue, and understand financial risk Identify opportunities to innovate and implement changes to financial practices, policies and procedures as they relate to budgeting and financial forecasting Consistently update and document data processes and financial models WHO YOU ARE AND WHAT YOU BRING In order to be successful in this role, candidates must demonstrate the following: You have 2-4 years of experience as a financial or business analyst You have business analysis, operations and project management experience You are comfortable with GAAP Accounting principles and understand the connection between the income, balance sheet, and cash flow statements You are energized by digging into data with an analytical eye to determine the story that it's telling you and understand how to visualize data effectively You are able to draft and lead data meetings that guide stakeholders through the key points of findings to facilitate their feedback and decision-making You are able to incorporate feedback into analyses in a data driven way You bring familiarity and comfort with financial systems (e.g. QuickBooks, Sage Intaact, Salesforce, Vena, Adaptive, etc.) and have advanced Microsoft Excel skills You sweat the small stuff and bring exceptional attention to detail to everything you do You have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levels You are motivated by working in an environment where we live out our core values daily and are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values, and our work towards becoming an anti-racist organization Ideal candidates may also demonstrate the following preferred qualifications: You have experience building and maintaining dashboards in Tableau or Power BI You bring prior experience in nonprofit finance and accounting practices, particularly project/grant cost estimation and reporting You have worked in and/or have a familiarity with the education or another human service field WHAT WE OFFER Individuals who join ANet have the opportunity to be part of a dynamic, values driven, and team-oriented organization that is committed to having impact in schools by investing in each other and learning together. We were named as The NonProfit Times Best Nonprofits to Work For and work tirelessly to foster a working environment where the unique perspectives, backgrounds, and identities of our staff members are valued. We offer comprehensive benefits in order to best support our people. Benefits we offer include: medical, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; generous paid time-off including 10 paid holidays and paid days off between the Christmas and New Year's holidays; paid parental leave; educational expenses reimbursements; flexible spending accounts; professional development; a 401(k) plan with a 4% match; short and long-term disability coverage; and basic life and personal accident insurance. We also offer an inclusive environment where we welcome you to bring your whole self to work every day. The pay range for this position is between $31.00-$46.00 per hour. New staff members typically start between the range minimum and midpoint based on qualifications, experience, and internal equity. In order to uphold our commitment to equity, ANet does not negotiate pay. HOW TO APPLY We are now accepting applications for this position, which will be reviewed on a rolling basis. Please submit your application online. ANet has implemented a Mandatory Vaccination Policy, which requires all staff to provide proof of vaccination against COVID-19 or obtain an approval for exemption due to medical or religious reasons prior to commencement of employment unless applicable state or local law provides otherwise. ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions. Applicants must be currently authorized to work in the United States on a full-time basis. PI207778329
Location:Brooksby Village by Erickson Senior LivingBrooksby Village is a beautiful 90-acre continuing care retirement community located just 20 minutes from Boston in Peabody, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing. SCHEDULE - Sunday - Thursday -- 40 hours a week Full TimeCompensation: $21 - $23 / hr + Shift Differential *Depending on Experience*We are hiring a Maintenance Mechanic II to repair apartment and public area HVAC equipment, along with the overall upkeep of residential apartments and public areas through responsive, accurate, and efficient maintenance. The Maintenance Mechanic II serves as a member of the Maintenance & Engineering team, which is responsible for the physical condition of the neighborhood assigned.How you will make an impact:Perform routine and emergency repairs in residential apartments and public areas, including correcting electrical malfunctions, repairing and replacing plumbing fixtures, pipes, and fittings, repairing and replacing light bulbs and fixtures, repairing doors and locks, etc.Adhere to company policy by complying with all necessary scheduled preventive maintenance procedures on designated equipment while following manufacturer’s recommendations and will perform necessary maintenance of HVAC equipment as assignedRespond to emergency calls for system and equipment failure with a sense of urgency while providing detailed information regarding the task(s) performed along with all prescribed/pertinent equipment informationAssist in maintaining proper levels of material/supplies for the neighborhood assigned to ensure the timely and efficient completion of necessary tasks.Partner with Maintenance & Engineering personnel, when necessary, in the completion of various projects or repairs.Demonstrates a willingness to work a reasonable amount of scheduled and “on-call” overtime as necessary.Support the Supervisor, Facilities Maintenance/Maintenance & Engineering Manager to ensure the effective and efficient operation within the community by performing other duties when assigned.What we offer:Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.Competitive benefits packages including medical, dental, vision, and PTO401k for all employees 18 and over. Company contribution up to 3% once eligible.A "career for life" approach to professional and personal development for our greatest asset; our employees. State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.Free onsite parking at all of our communities and corporate officesWhat you will need:High School Diploma/GED3-5 years of maintenance experience in a residential apartment complex, commercial building construction, or maintenanceMust possess current EPA certification to handle refrigerants.Working knowledge of residential building maintenance to include, but not limited to, plumbing, electrical, flooring, and appliances & must have demonstrated knowledge of HVAC.Capacity to lift 50 pounds, over 50 pounds- must use the aid of a hand truck or get assistance and move light furniture. The ability to be on one's feet for a long period of time, bending and extensive walking; ability to push and pull, climb and descend a ladder to 6/8 feet or higher. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Center 1 (19052), United States of America, McLean, VirginiaSenior Associate, Technology Process Risk ManagerAt Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Senior Associate, Risk Management - Enterprise Services RiskRisk Managers at Capital One are highly motivated Risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, including processes, risks and associated controls, and good risk management practices. They are forward thinking, quick to adapt, and technologically adept with a background that includes technical skill sets. Risk Managers have a broad level of exposure across the lines of business and have the opportunity to work with the business to create and implement solutions to appropriately manage risks within Enterprise Services. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately to work focused on performing technical assessments across technology and cybersecurity domains.As a Risk Manager in the Enterprise Services Risk Office, you will be responsible for working with business partners to identify and consult on potential risks to Capital One. In the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. In this position, you will play a key role performing technology risk assessments. You will collaborate closely with associates across all lines of defense, Lines of Businesses, and other risk management teams to perform and support the work related to further maturing risk management practices, specifically focused on technology and cybersecurity processes.Responsibilities:Perform technology and cybersecurity process risk assessmentsDrive work related to Capital One’s process management program, working with the first line of defense Technology and Cyber teams, Lines of Business, and second line of defense risk management teams, to ensure effective collaboration within the team and across stakeholder groupsAnalyze information to proactively identify risks, trends, and process improvements; supporting reporting on risk topics to managementStay current on the changing regulatory environment and understand the impacts to our effortsAssist project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and other governance activities.Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices.Support direction, manage expectations, and may support/lead cross-functional teams through various initiativesParticipate in and execute other special projects for the team on a periodic basisBasic Qualifications:High School Diploma, GED or equivalent certificationAt least 3 years of experience in information security or technology risk managementAt least 3 years of experience supporting, partnering, and interacting with internal business clientsAt least 3 years of experience with information security, technology policies, standards, or proceduresAt least 2 years of experience developing, evaluating, or implementing information security programsPreferred Qualifications:Bachelor's Degree or military experience5+ years of experience in information security or technology risk management3+ years of project management experience leading cross functional projects and programs 3+ years of experience with analysis of information security or technology threats and risks 3+ years of experience in information security or technology risk identifications and assessments associated with new or changed initiativesBackground in the financial services industryCertified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM)Ability to set direction, manage expectations, and lead cross-functional teamsAbility to communicate and influence clearly and to interact effectively at all levels of the organizationAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Location is New York City: $112,400 - $128,300 for Sr. Assoc, Cyber Risk & AnalysisCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Center 2 (19050), United States of America, McLean, VirginiaAssociate, Technology Controls GovernanceAs an Associate in the Technology Controls Governance Program in Capital One’s Enterprise Services Risk team, you will be responsible for working with technology, cyber, and other teams in both the first and second lines of defense to consult on controls and help Enterprise Services continue to drive a well-managed control environment across Technology. If you are curious and eager to learn new things, love problem solving, have a passion for risk and controls, this may be the role for you! As Capital One evolves to meet the ever-changing technology landscape, so do our associates. A successful associate works closely with our partners in Technology to ensure control changes follow an established process and adhere to the Enterprise Control Standard. They will be responsible for processing control intake requests related to the end-to-end Controls Lifecycle Management from creation to retirement for non-SOX technology controls. They are forward thinking, quick to adapt, and technologically adept. Associates have a high level of exposure across lines of business and have the opportunity to work with stakeholders across lines of business to create and implement innovative solutions to appropriately manage risks within Technology. The ideal candidate will be a highly-motivated individual with excellent communication skills. The candidate will be detail-oriented and results focused, and display strong problem solving and teamwork skills. Responsibilities:Review and process control intake requests for creation, modification, and retirement of controls as part of lifecycle management and ensure adherence to Enterprise Control StandardWork with the partners to ensure that impact of control changes on processes such as regulatory gap assessments, process and risks are thoroughly assessed and reflected in the system of record.Provide consultation, feedback or effectively challenge the control changes as needed and ensure control changes obtain appropriate approvalsMonitor metrics around data quality to ensure control data is complete and accurate in the system of recordPartner to identify and implement automated solutions to enable proactive risk management Support development of content in response to Internal Audit and Regulatory agencies related to controls managementAssist and drive project and program delivery, including project and process management, reporting, facilitation of senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities. Basic Qualifications:High School Diploma, GED or equivalent certificationPreferred Qualifications:Bachelor’s Degree or Military experienceField of study: Accounting, Finance, Computer & Information Science, Information Technology, Information & Cybersecurity, Business Administration, Engineering, EconomicsExperience in risk management, controls management, testing and/or reporting activitiesExperience in information technology or cybersecurityExperience with applying automation in risk managementExperience with Cloud platforms (AWS, GCP, Azure)At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.Location is New York City: $95,700 - $109,200 for Associate, Cyber Risk & AnalysisCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
The Falls at Cordingly Dam Located in Newton MA , a Benchmark Senior Living community, is seeking a Full Time/Per diem Front Desk Receptionist. At Benchmark Senior Living, we impact lives through human connection. We are thought leaders in assisted living creating quality experiences and inspiring personal growth for our residents and associates while caring for seniors in a beautiful, home-like setting. Call today for an interview, Apply Online or stop by for an immediate interview! 2300 Washington St Newton, MA 02462Great benefits package: including health, dental, vision, vacation, sick, & 401k with company match! (Benefits offered are dependent on employment status) The Front Desk Receptionist serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community. S/he must be aware of all daily activities, administrative staff, and management company roles and responsibilities and direct or answer questions accordingly. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.Requirements EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION High school diploma or equivalent certification preferred.Possesses expert knowledge of telephone systems and capable of teaching others SKILLS AND ABILITIES Possesses expert knowledge of telephone system and capable of teaching othersDemonstrates proficient computer skills (word processing, email, internet, Excel, etc.)Maintains awareness of all daily activities (and changes)Has full knowledge of the administrative staff, ownership, and management companyPossesses excellent verbal communication skillsBENEFITS We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today! Requirements EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION High school diploma or equivalent certificate preferred.Possesses expert knowledge of telephone system and capable of teaching others SKILLS AND ABILITIES Possesses expert knowledge of telephone system and capable of teaching othersDemonstrates proficient computer skills (word processing, email, internet, Excel, etc.)Maintains awareness of all daily activities (and changes)Has full knowledge of the administrative staff, ownership, and management companyPossesses excellent verbal communication skills EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATICATION High school diploma or equivalent certificate preferred.Possesses expert knowledge of telephone system and capable of teaching others SKILLS AND ABILITIES Possesses expert knowledge of telephone system and capable of teaching othersDemonstrates proficient computer skills (word processing, email, internet, Excel, etc.)Maintains awareness of all daily activities (and changes)Has full knowledge of the administrative staff, ownership, and management companyPossesses excellent verbal communication skillsBENEFITS We believe in offering our employees competitive pay. To learn more about our pay and benefits, please apply today!
As the Senior Manager, Public Relations, you will be responsible for strategic development and implementation of communications efforts including elements of media, corporate communications, client communications and family communications.What you will be doing:Build strategies and execute proactive initiatives to support Bright Horizons thought leadership and storytelling.Work cross-functionally with executive leadership, growth and marketing teams to develop key messaging and content to leverage with external audiencesDrive and manage relationships with agency partners to ensure goals are metServe as a liaison for client relations and client services team and coordinate communications effortsCultivate relationships with clients to support Bright Horizons PR initiativesWrite and edit compelling content such as press releases, op-eds and byline articlesContribute to all communications team strategy development and support other team members as a creative thinker and strategist on a variety of projectsIdeate and pitch national trend stories to position Bright Horizons and its clients as thought leaders in their respective marketsAct both strategically and tactically to implement public relations initiativesProvide strategic counsel and guidance to executive leadership for media interviews including creation on media briefing documents, talking points and more.Develop and implement crisis communications tools to support Bright Horizons centers and schools both a strategic level and on an as-needed basis. Examples of crisis situations include health alerts, natural disasters, legal matters etc.When appropriate, assist with the development of parent-facing and clients-facing communications regarding center issues and high profile events and issues that impact families with young children.Serve as a company spokesperson when appropriate. What we need from you:Bachelor's Degree Required8+ years of professional experience in PR requiredStrong writing skills are a mustExcellent verbal communication skillsExperience in media relations and corporate communicationsBoth in-house and agency experience preferredExecutive presence to work with senior stakeholdersCrisis Communications experienceStrong organizational and project management skillsDemonstrated ability to deliver quality work in a fast-paced environmentExperience working with cross-functional teams within the organization to drive results
Description: Perch Energy is a whole new kind of energy company focused on providing and promoting access to green and affordable energy, and we're focusing on expanding our community solar offerings throughout the country. As an aspiring B Corp, we believe business can and should be a force for good; we're on a mission to make clean energy options more accessible, more affordable, and more equitable for all.Perch Energy has an immediate opening for a full time Customer Service Representative (Temporary, Spanish speaking) reporting to the Senior Manager of Operations. This is a fully remote role. In this role, you will be responsible for engaging with customers on behalf of Perch Energy and adhering to outlined policies, scripts, and procedures during each interaction. The duties for this role will include but not limited to answering phone calls, text messages or emails from customer who inquire about our products, services, their billing and/or general inquiry contact. Additionally, excellent communication and data entry skills are essential for candidates to be successful. The ideal candidate has prior customer service experience and is familiar with Salesforce.Requirements:Manage incoming calls as a priority for duration of shiftWork shift as scheduled: Monday through Friday, 8:45am EST to 5:0ppm EST, approximately 40 hours per weekFluent in Spanish and English, fluency in additional languages a plus Maintain a positive, empathetic, and professional attitude toward customers at all timesCommunicate with customers primarily through phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a timely manner Provide introductory information to new customers Provide accurate, valid, and complete information by using the right methods and toolsHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionResolve inbound customer calls regarding customer accountsTroubleshoot and provide customer support on Tier 1 issues Escalate issues to Tier 2 that are outside of scope of support Perform other work-related task as assigned Skills and QualificationsHigh School Diploma; Associate's Degree or higher preferred1-2 years customer support/call center experience Strong customer support, call handling skills, and active listening skillsExceptional customer service and communication skills Detail-oriented, organized and can work in a fast-paced environment Ability to multi-task, prioritize and manage time effectivelyProficient in Microsoft Office, specifically Word, Excel and OutlookPrior experience with Salesforce is a plusKnowledge of Renewable Energy or Community Solar a plusPatient, communicative, team player with outstanding interpersonal skills-to assist customer with understanding complex billing, product, and service via phone/chat/email interactionExcellent written and oral communication skillsStrong alignment with and passion for the Perch values and missionWhat does it mean to be a Percher?It means you want to make a difference. It means you care about the Earth and those that live on it — you want to help us build the products that will make a brighter future for everyone. It means you are ready to take risks, stay agile, and be part of an inspiring team.Perch is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to creating a diverse and inclusive workplace and will do so by actively seeking to hire and promote diverse individuals throughout the company. Providing equal employment opportunities to all employees and applicants for employment is critical to our identity and we do not discriminate on the basis of race, color, religion, religious creed, national origin, ancestry, sex, age, handicap (disability), sexual orientation, gender identity/ or expression, genetics, veteran status, marital status, pregnancy or pregnancy-related condition, military status or obligation, or other protected status, in accordance with applicable federal, state and local laws.PI208396045
Description:Summary/ObjectiveA community based Senior Skills Trainer for our Personal Care Attendant Program. The Skills Trainer will educate consumers on how to successfully manage their consumer-directed hands-on care. The Skills Trainer will also be primarily responsible for other skills training department wide tasks and processes.This role will cover the Boston, Massachusetts area. Bilingual in Haitian Creole or Cape Verdean Creole preferred.Essential Job FunctionsFollow-up on assigned referrals in a timely manner as determined by contract.Assess consumers' ability to manage PCA services.Train consumers and/or surrogates the skills needed to manage their PCA program as outlined in the Mass Health Service Agreement and according to the Personal Care Management (PCM) Contract.Maintain confidentiality in all consumer related issues.Attend in-service, supervision and staff development meetings when requested by manager.Demonstrate a working knowledge of program policies and procedures and Mass Health regulations.Demonstrate a commitment to the Independent Living philosophy of consumer control.Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).Work within company policies and in accordance with the PCM Contract in order to complete and track for receipt of required documentation within required timelines:Assigned referrals and intake documentationService Agreements and Assessments for re-evaluationsSupportive documentation for intakes and re-evaluations as neededReturn all phone calls from surrogates and consumers within 48 hours.Work within policies to complete and submit internal requirements:Progress NotesOutlook ScheduleMileage and Expense FormsFollow up with Manager and/or Program Assistant on requests for skills training and tracking reports:Non-billing, overbilling and ineligible consumersMajor problems requiring skills trainingConsumer status updatesQuarterly and Annual ReviewsPerform other duties as assigned by the Skills Trainer ManagerRequirements:QualificationsExperience providing services for persons with disabilities and knowledge of PCA programs is preferred.Experience or education in teaching or counseling is helpful.Knowledge of community resources and social service systems is beneficial.Excellent communication, organizational, and writing skills.Basic computer skills in Microsoft Office/Outlook and the ability to navigate databases.Specialized training provided as needed.Bilingual in Cape Verdean Creole or Haitian Creole preferred.Required EducationBachelor's Degree preferred; GED or High School Diploma required.Physical DemandsThe physical demands described here are representative of those that must be met byan employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk and/orhear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.TravelTravel is required for this position. Must have a valid driver's license and reliable vehicle to travel within assigned service area.Work Authorization/Security ClearanceAll offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.EEO StatementEqual Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Other DutiesNote this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PI207948738
Location:
Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
Scholarship of up to $7,000 available!
Linden Ponds is recruiting responsible, kind, and hardworking high school students to join our dining teams. This entry level position is perfect for the busy lives of high school students, with convenient after school and weekend hours, as well as no late nights.
This job is perfect for high school students planning for the future, with competitive wages, scholarship program, education assistance program, and inter-departmental promotion opportunities. Our team is confident that we can give valuable experiences to our employees no matter their plans.
Linden Ponds’ Servers are key to making our residents’ lives better every day. Our wait staff are responsible for inputting food and beverage into our point of sales system, delivering and serving food, maintaining excellent presentation of dining rooms, and providing exceptional service.
How you will make an impact:
- Become a subject matter expert on menu items, daily specials, and preparation methods.
- Engage our residents and their guests by sharing daily menu highlights and offering recommendations based on knowing their preferences.
- Accurately record food and beverage orders.
- Consistently deliver an exceptional dining experience.
What we offer:
- Scholarship opportunities are available for students!
- Available education assistance, certification reimbursement, student loan refinancing partnership programs.
- Opportunities for promotions through a variety of departments and locations.
- Quality of life – not your typical late-night restaurant hours.
- 24-hour gated and secured community campus.
- Competitive Pay
Compensation: commensurate with experience starting at $15 hourly
What you will need:
- Friendly and energetic communication skills.
- The desire to provide top-notch service.
- Weekday and weekend availability.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Location:
Linden Ponds by Erickson Senior LivingLinden Ponds is a beautiful 108-acre continuing care retirement community located just 24 miles from Boston on the South Shore in Hingham, Massachusetts. We’re part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states—and growing.
Scholarship of up to $7,000 available!
Linden Ponds is recruiting responsible, kind, and hardworking high school students to join our dining teams. This entry level position is perfect for the busy lives of high school students, with convenient after school and weekend hours, as well as no late nights.
This job is perfect for high school students planning for the future, with competitive wages, scholarship program, education assistance program, and inter-departmental promotion opportunities. Our team is confident that we can give valuable experiences to our employees no matter their plans.
Linden Ponds’ Servers are key to making our residents’ lives better every day. Our wait staff are responsible for inputting food and beverage into our point of sales system, delivering and serving food, maintaining excellent presentation of dining rooms, and providing exceptional service.
How you will make an impact:
- Become a subject matter expert on menu items, daily specials, and preparation methods.
- Engage our residents and their guests by sharing daily menu highlights and offering recommendations based on knowing their preferences.
- Accurately record food and beverage orders.
- Consistently deliver an exceptional dining experience.
What we offer:
- Scholarship opportunities are available for students!
- Available education assistance, certification reimbursement, student loan refinancing partnership programs.
- Opportunities for promotions through a variety of departments and locations.
- Quality of life – not your typical late-night restaurant hours.
- 24-hour gated and secured community campus.
- Competitive Pay
Compensation: commensurate with experience starting at $15 hourly
What you will need:
- Friendly and energetic communication skills.
- The desire to provide top-notch service.
- Weekday and weekend availability.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.