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Assistant Food and Beverage Operations Manager
Marriott International, Inc
location-iconBoston MA

Job Number 22131713Job Category Food and Beverage & CulinaryLocation Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.CANDIDATE PROFILEEducation and Experience• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.OR• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESAssisting in Managing Day-to-Day Operations• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.• Supports and supervises an effective monthly self inspection program.• Operates all department equipment as necessary and reports malfunction.• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.• Encourages and builds mutual trust, respect, and cooperation among team members.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Celebrates and fosters decisions that result in successes as well as failures.• Communicates areas that need attention to staff and follows up to ensure understanding.• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.• Follows property specific second effort and recovery plan.• Stays readily available/ approachable for all team members.• Demonstrates knowledge of the brand specific service culture.Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Serves as a role model to demonstrate appropriate behaviors.• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.• Takes proactive approaches when dealing with guest concerns.• Sets a positive example for guest relations.• Stays readily available/ approachable for all guests.• Reviews comment cards and guest satisfaction results with employees.• Responds in a timely manner to customer service department request.Additional Responsibilities• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.• Analyzes information and evaluates results to choose the best solution and solve problems.• Performs hourly job function if necessary.• Extends professionalism and courtesy to team members at all times.• Comprehends budgets, operating statements and payroll progress report.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Full Time
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Restaurant Manager
Marriott International, Inc
location-iconBoston MA

Job Number 22129887Job Category Food and Beverage & CulinaryLocation Sheraton Boston Hotel, 39 Dalton Street, Boston, Massachusetts, United StatesSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJOB SUMMARYRelocation Assistance OfferedAreas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.CANDIDATE PROFILEEducation and Experience• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.OR• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESManaging Day-to-Day Operations• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.Leading Food and Beverage Team• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.• Encourages and builds mutual trust, respect, and cooperation among team members.• Serves as a role model to demonstrate appropriate behaviors.• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.• Develops specific goals and plans to prioritize, organize, and accomplish your work.• Ensures and maintains the productivity level of employees.• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.• Ensures compliance with all applicable laws and regulations.• Ensures compliance with food handling and sanitation standards.• Ensures staff understands local, state and Federal liquor laws.• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.• Establishes guidelines so employees understand expectations and parameters.• Monitors alcohol beverage service in compliance with local laws.Ensuring Exceptional Customer Service• Provides services that are above and beyond for customer satisfaction and retention.• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Empowers employees to provide excellent customer service.• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.• Handles guest problems and complaints.• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.• Ensures corrective action is taken to continuously improve service results.• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).Managing and Conducting Human Resource Activities• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.• Ensures employees are treated fairly and equitably. Strives to improve employee retention.• Ensures employees receive on-going training to understand guest expectations.• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.• Strives to improve service performance.• Ensures recognition is taking place across areas of responsibility.Additional Responsibilities• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.• Analyzes information and evaluating results to choose the best solution and solve problems.• Assists servers and hosts on the floor during meal periods and high demand times.• Recognizes good quality products and presentations.• Supervises daily shift operations in absence of Assistant Restaurant Manager.• Oversees the financial aspects of the department including purchasing and payment of invoices.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Full Time
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Catering Service Worker
Next Level Performers
location-iconBoston MA

Catering Service Worker Do you have Catering experience and a positive attitude when it comes to Customer Service? Are you open and willing to learn to how to deliver excellent Catering Services? Are you detail-oriented and enjoy serving the needs of others, looking for a Catering position? If yes, please click Apply now! Sodexo is hiring Catering Service Workers for two shifts: Tues Sat (12pm 8pm) Sun Tues, Thurs, Fri (9am 5pm) Your new role: The Catering Service Worker will organize, set up, and deliver requested catering services, all while providing prompt and courteous service to all customers. You will be the main point of contact for customers, booking catering, answering questions, and planning future needs. Review the requested customer services and coordinate accordingly Finalizes catering invoices and billing pertaining to delivered services Assist with stocking food inventory, supply distribution, and assist in food preparation Participates in regular safety meetings, safety training, and hazard assessments What it takes to be successful: Attentively listen to customers' needs and makes menu recommendations Willingness to be open to learning and growing What you need to succeed: High School diploma/GED or equivalent experience preferred Maintain a positive attitude What you get in return: Starting pay is $19.35 per hour Full benefits package to include medical, dental, vision, tuition reimbursement Generous PTO for vacation and time off 401K and a flexible spending account If you are looking for an excellent opportunity, click the Apply button now! Sodexo is a global leader of quality-of-life services such as food, facilities management, and workplace and technical management services. We also provide Benefits and Rewards and Personal and Home Services. Our 420,000 employees deliver these services in 64 countries around the world. Sodexo is an Equal Opportunity Employer. Keywords: Catering, catering services, customer service, menu recommendations, serving, food, hospitality, booking, events, planning

Full Time
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FOOD SERVICE WORKER (FULL TIME & PART-TIME)
Chartwells Higher Education
location-iconBabson Park MA

Chartwells HEWe are hiring immediately for both full-time and part-time FOOD SERVICE WORKER positions.Location: Babson College - 231 Forest Street, Babson Park, MA 02457. Note: online applications accepted only.Schedule: Full-time and Part-time schedules available; multiple schedules available. Hours and days may vary; more details upon interview.Requirement: No experience necessary.Perks: $450 sign-on bonus, $150 @ 30 Days, $150 @ 60 Days, and $150 @ 90 Days. $450 referral bonus $450, $150 @ new hire's 30th day of employment, $150 @ new hire's 60th day of employment, and $150 @ new hire's 90th day of employment. Free shift meals! Willing to train!Starting pay: per hour*Internal Employee Referral Bonus AvailableWe Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1059818.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkgAt over 300 colleges and universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.Job SummarySummary: Prepares, presents and serves food as needed.Essential Duties and Responsibilities:Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.Weighs and measures designated ingredients.Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.Stores food in designated areas following wrapping, dating, food safety and rotation procedures.Cleans work areas, equipment and utensils.Distributes supplies, utensils and portable equipment.Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.Serves customers in a friendly, efficient manner following outlined steps of service.Resolves customer concerns and relays relevant information to supervisor.Ensures compliance with company service standards and inventory and cash control procedures.Assures compliance with all sanitation and safety requirements.Performs other duties as assigned.The BenefitsWe are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:Opportunities for Training and DevelopmentRetirement PlanAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceVoluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramIn addition, full-time positions also offer the following benefits to associates:MedicalDentalVisionLife Insurance/ADDisability InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Our Commitment to Diversity and InclusionCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).Req ID:1059818Chartwells HE

Full Time
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FOOD SERVICE WORKER (FULL-TIME)
Unidine
location-iconCanton MA

UnidineWe are hiring immediately for a full-time FOOD SERVICE WORKER position.Location: Hellenic Nursing - 601 Sherman St, Canton, MA 02021. Note: online applications accepted only.Schedule: Full-time schedule; open availability preferred, Monday through Sunday, including nights. Hours and days may vary; more details upon interview.Requirement: No experience necessary. Willing to train!Perks: $1,000.00 sign-on bonus (paid $250.00 quarterly)*Internal Employee Referral Bonus AvailableStarting Pay Rate: $16.00 per hourPositions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1063452.The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkgDiversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!With a marked focus on senior living, Unidine delivers custom culinary programs centered on diamond service, scratch cooking, and a holistic health & wellness approach to dining. We embrace culinary integrity and innovation to craft invigorating, nourishing, and memorable meals with high quality local, seasonal, and responsibly sourced ingredients and products. As a boutique food and dining management service, we specialize in tailored, creative solutions to serve discerning clients and their clientele nationwide.Job SummarySummary: Prepares, presents and serves food as needed.Essential Duties and Responsibilities:Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.Weighs and measures designated ingredients.Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.Stores food in designated areas following wrapping, dating, food safety and rotation procedures.Cleans work areas, equipment and utensils.Distributes supplies, utensils and portable equipment.Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.Serves customers in a friendly, efficient manner following outlined steps of service.Resolves customer concerns and relays relevant information to supervisor.Ensures compliance with company service standards and inventory and cash control procedures.Assures compliance with all sanitation and safety requirements.Performs other duties as assigned.Associates at Unidine are offered many fantastic benefits.Both full-time and part-time positions offer the following benefits to associates:Retirement PlanAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceVoluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramIn addition, full-time positions also offer the following benefits to associates:MedicalDentalVisionLife Insurance/ADDisability InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)About Compass Group: Achieving leadership in the foodservice industryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).Req ID: 1063452[[req_classification]]

Full Time
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Chef
Brookdale Cushing Park
location-iconFramingham MA

Overview:Do you love the creativity of being a Chef but hate the late nights and hectic weekends? With thousands of recipes to choose from, and the ability to add your own, Brookdale is the place for you. Quality is what we pride ourselves on and listening to our residents in the development of our menus is key. If you are passionate about leading a team, have high expectations when it comes to sanitation and food safety and would enjoy making a positive impact on the lives of seniors then this is an opportunity you don’t want to miss. Apply with us today to experience the uniqueness of senior living dining.Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.Responsibilities:Assists the Dining Services Director in maintaining high resident satisfaction, cost controls, sanitation standards, employee training, and providing quality food and service to the residents.Responsible for the day-to-day kitchen operations. Oversees dining room and kitchen areas. Makes sure standards are maintained.Responsible for cleanliness and sanitation of the kitchen and dining rooms. Monitors and enforces safe food handling practices.Maintains adherence to standardized recipes. Works with the cooks to make sure all food is palatable, eye appealing, and served at the proper temperature. Performs pre-meal and post-meal quality control checks.Works with the cooks to ensure proper purchasing specifications and adherence to national buying programs. Executes the general responsibilities necessary to minimize food, labor, and supply costs.Assists the Director with the ordering of food and food service operating report. Participates in conducting inventory.In consultation with the Director, hires, trains, counsels, disciplines and terminates departmental employees.Prepares and coordinates daily dinnersMay schedule periodic associate meetings to ensure correct interpretation of policies and obtain feedback.Builds solid, respectful business relationships with the wait staff and all other employees at the community.Handles resident complaints in a courteous and prompt manner.Assists with banquets and food displays.Assists wait staff or cooking staff as needed in order to provide superior service to the residents.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Qualifications:Education and ExperienceCollege degree in the hospitality field or equivalent experience is preferred. Experience in various phases of food service operations.Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required.Management/Decision MakingApplies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.Knowledge and SkillsPossesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Knowledge of fine dining procedures, management, culinary skills, financial/budget management and administration. Possess good communication skills in order to give written and oral instructions. Knowledge of basic supervision and the ability to supervise the work of others. Knowledge of employee relations, ethics, food sanitation, safety, food and labor laws, housekeeping procedures and food service techniques. Knowledge of each work position in the food service department. Possesses advanced computer skills, strong interpersonal, communication, and public relations skills. Possesses patience, cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.Physical Demands and Working ConditionsStandingRequires interaction with co-workers, residents or vendorsWalkingSittingOccasional weekend, evening or night work if needed to ensure shift coverage.Use hands and fingers to handle or feelReach with hands and armsPossible exposure to communicable diseases and infectionsStoop, kneel, crouch, or crawlTalk or hearExposure to latexAbility to lift: Up to 50 poundsPossible exposure to blood-borne pathogensPossible exposure to various drugs, chemical, infectious, or biological hazardsSubject to injury from falls, burns, odors, or cuts from equipmentRequires Travel: OccasionallyVisionBrookdale is an equal opportunity employer and a drug-free workplace.

Full Time
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Executive Chef 2
Sodexo
location-iconBeverly MA

Unit Description: Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Executive Chef 2 for Beth Israel Lahey Beverly Health Hospital in Beverly, MA. Beverly Hospital is a 227-bed medical center, acute care facility and Level III Trauma Center. We provide a comprehensive range of inpatient services, including critical care, general medicine, surgery, obstetrics, newborn special care, pediatrics and psychiatry. The Executive Chef  provide direct support up to 20 associates to help create elegant and sophisticated culinary experiences, exceeding culinary and service expectations while enhancing client program objectives. This position manages all aspects of back of the house operations in both patient services and retail; including ordering, inventory, staff training and development.  This position will also be responsible for all catering events on site. If you have experience in a healthcare environment and are looking for a great opportunity to advance your career...apply now! The successful candidate will: Have experience over seeing the patient tray lineFMS: monitoring, Audits, implementation and standardization for new menus;be responsible for Food and Physical Safety and annual training for all hourly associates;Gold Check audits: conduct audits, create action plans based on audit findings. Responsible for keeping and updating GC audit books;Procurement: Work with vendors on procurement items. Responsible for purchasing manager and purchasing financial audits;improve and standardize catering and banquet services, create menus based on client needs;implement innovative and fresh ideas in retail. Is this opportunity right for you? We are looking for candidates who have: a strong culinary background, with the demonstrated ability to stay current with new culinary trends;excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;strong management skills and previous experience working in a high-volume facility;high end catering and dining experience and a passion for culinary arts; a strong production culinary background, ideally in an up-scale restaurant/retail/catering environment;experience leading and engaging a culinary team, with exceptional human resource and supervisory/management skillset;menu planning experience and a strong understanding of current culinary trends;proven to effectively communicate to multiple audiences and develop strong relationships with customers;the ability to multitask and proven effectiveness in a high-standards driven environment;a strong understanding of forecasting, food cost management, purchasing, inventory and labor management concepts;the ability to successfully lead, develop and train a team;creative and effective problem-solving and project management skills;proficient computer skills as well as exceptional organizational and customer services skills;Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits; and/orC.E.C. (Certified Executive Chef) a plus. Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. After February 28, you must be fully vaccinated before you can start work. Fully vaccinated by February 28 means:Obtain the first dose of a two-dose vaccine no later than January 27, 2022; and the second dose no later than February 28, 2022; orObtain one dose of a single-dose vaccine no later than January 27, 2022Learn more about Beth Israel Lahey Beverly Health Hospital at Beverly Hospital - Lahey Health Learn more about Sodexo’s Benefits   Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Position Summary: Provides culinary leadership within a medium sized unit including menu planning, program execution and staff management & training.  Works directly with internal and external clients managing the catering process from beginning through execution.  Key Duties- Implements & coordinates the culinary function.  - Directs & trains cooks & utility workers.- Ensures food preparation & production meets operational standards.- Manages catering & retail areas.- Customer & Client satisfaction.- Financial management to include food cost & labor management.-  Manages food & physical safety programs.   Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Full Time
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Restaurant Server
Sonesta International Hotels
location-iconCambridge MA

The ideal candidate has a passion for hospitality and providing exceptional guest service. Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guests as appropriate. Respond to all guests’ questions and requests.Demonstrate complete knowledge of the food and beverage menu.Serve food and beverage orders after checking for the correct temperature, appearance, and portions. Refill when necessary.Operate POS system and ensure food orders are verified and transmitted in a prompt manner. Adhere to all cash handling and credit card policies and procedures.Periodically check-in with tables to ensure guests’ expectations are being met and exceeded.Maintain proper condition and cleanliness of dining areas, stations, and servicing equipment.Complete all closing duties and reports as assigned.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Work Environment  Must be able to work in a fast-paced environment. Majority of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. kitchens, freezers. Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling, and reaching. Ability to stand during entire shift. Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (mornings, days and nights).Ten to twelve-hour shifts sometimes required.Education and ExperienceTwo years of experience as a server in a full-service restaurant preferred - preferably in a fine dining establishment.High school diploma or General Education Degree (GED) preferredAttentive, friendly, helpful, and courteous to all guests, managers and fellow employees.Excellent organizational skills and attention to detail.Able to work quickly without compromising quality.Ability to work with minimal supervision and maintain a high level of performance.Must be able to stand and exert fast-paced mobility for an entire shift.Ability to work cohesively with co-workers as part of a team.Food handlers and TIPS certificates required.Previous front-facing guest service experience required.Must read, write and speak the English language fluently.Experience with computerized cash registers preferred.Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Full Time
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Cook I
Sonesta International Hotels
location-iconCambridge MA

The ideal candidate has a passion for hospitality and providing exceptional guest service.Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.Operate all kitchen equipment in a safe and responsible manner.Handle and store food items safely and keep the work area clean and sanitized.  Including all opening and closing duties.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers.Work Environment Must be able to work in a fast-paced environment.The bulk of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling, and reaching.Ability to stand during the entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve-hour shifts sometimes required.Education and ExperienceRelevant experience in restaurant or hotel food preparation preferred.High school diploma or general education degree (GED) preferred.Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Full Time
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Executive Chef 2
Sodexo
location-iconConcord MA

Unit Description: Inspire students through food, teach them what’s possible through sustainable resources. Sodexo is seeking an Executive Chef 2 for Concord Academy located in Concord, MA. Concord Academy is a co-educational independent college preparatory boarding and day school for grades 9-12, serving approximately 350 students as well as faculty and staff.  The Executive Chef 2 will need to have a strong understanding in from-scratch cooking and catering services.  Key DutiesImplements & coordinates the culinary function.Directs & trains cooks & utility workers.Ensures food preparation & production meets operational standards.Customer & Client satisfaction.Financial management to include food cost & labor management.Manages food & physical safety programs.has the ability to effectively manage multiple priorities,has solid knowledge of sustainability initiatives and agricultural ingenuities are strongly preferred.has proven track record for Food costing, catering experience,excellent client relations and team building skills are a must, along with the skill set to effectively implement all budget controls at the unit level.Flexible work schedule: Sunday - Thursday, 10am-7:30pm with Fridays and Saturdays off. The successful candidate will:directly manage retail, catering chefs as well as purchasing and catering manager; maintain chef/manager schedules; cover chefs/manager schedule as needed; be responsible for yearly evaluation and goals for chefs and managers through the use of Ingenium; implement and standardize all culinary systems and procedures for School: Catering, Retail menus, LTO’s, STG, Mindful, garnishing, panning charts, production, puree standardization, FMS sheets, inventory control, HACCP, cleaning schedules, staffing plans, presentation and quality of food, kitchen cleanliness, safety, etc. Sodexo standards will be the benchmark; monitor, audit, implement and standardize new menus; be responsible for Food and Physical Safety and annual training for all hourly associates;  conduct audits, create action plans based on audit findings and be responsible for keeping and updating GC audit books; work with vendors on procurement items; be responsible for purchasing manager and purchasing financial audits;continue sustainability program with the direction of Director of Culinary Operations; conduct yearly culinary foundations training to all cooks;  guide chefs in unit to ACF certification with guidance from Director of Culinary Operations;  improve and standardize catering and banquet services, create menus based on client needs;implement innovative and fresh ideas in retail, catering and patient services; and/orcreate interpersonal relationships with clients in School.Is this opportunity right for you? We are looking for candidates who have:a strong culinary background, with the demonstrated ability to stay current with new culinary trends;excellent leadership and communication skills with the ability to maintain the highest of standards and implements company policies;strong management skills and previous experience working in a high-volume facility; high end catering and dining experience and a passion for culinary arts;experience with authentic global cuisine (highly desirable); a strong production culinary background, ideally in an up-scale restaurant/retail/catering environment;demonstrated experience leading and engaging a culinary team and exceptional human resource and supervisory/management skillset;menu planning experience and a strong understanding of current culinary trends;the ability to effectively communicate to multiple audiences and develop strong relationships with customers;the ability to multitask and proven effectiveness in a high-standards driven environment;a strong understanding of forecasting, food cost management, purchasing, inventory and labor management concepts;the ability to successfully lead, develop and train a team;the ability to creatively and effectively problem-solve and manage projects; proficient computer skills as well as exceptional organizational and customer services skills;Servsafe certified as well as working knowledge of HACCP and experience with Health and Safety audits; and/orC.E.C. (Certified Executive Chef) a plus. Is this opportunity right for you? We are looking for candidates who have: a strong culinary background, with the demonstrated ability to stay current with new culinary trends;excellent leadership and communication skills with the ability to maintain the highest of culinary standards;strong coaching and employee development skills; and/orhave a passion for food and innovation. Learn more about Sodexo’s Benefits   Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.   Position Summary: Provides culinary leadership within a medium sized unit including menu planning, program execution and staff management & training.  Works directly with internal and external clients managing the catering process from beginning through execution.  Key Duties- Implements & coordinates the culinary function.  - Directs & trains cooks & utility workers.- Ensures food preparation & production meets operational standards.- Manages catering & retail areas.- Customer & Client satisfaction.- Financial management to include food cost & labor management.-  Manages food & physical safety programs.   Qualifications & Requirements: Basic Education Requirement - Associate's Degree or equivalent experience Basic Management Experience - 2 years Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Full Time
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Food Runner, Momosan Ramen by Morimoto
Delaware North
location-iconBoston MA

The OpportunityDelaware North's Patina Restaurant Group is hiring part time Food Runners to join our team at Momosan Ramen by Morimoto in Boston, Massachusetts. $200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Pay rate for this position is $10.00/hour plus tips.Must be able to work Weekends.ResponsibilitiesAttend pre-shift briefing, taking note of relevant information including service scheduling, organization, food and beverage, guest notes, etc.Move food from the kitchen to the customer as quickly as possible by receiving food ticket orders, sorting them in kitchen stations, and notifying servers when dishes are complete.May assemble some food items and ensure garnishes are placed on the food before it goes out.Coordinate with Chef and kitchen staff to ensure timely preparation and delivery of food.Complete any required table-side service which may include taking orders, delivering, and explainingmenutocustomers, etc.Maintain a comprehensive knowledge of all menu items, ingredients and preparations; be able to identify menu items and ingredients by appearance.Assist captains and back servers with the presentation of courses, explaining any relevant menu items if it is missed.Communicate effectively with guests, co-workers and management.Be able to perform opening, mid and closing duties as outlined by management.Maintain kitchen and dining room cleanliness and organization at all times.Assist in counting china, glass, silver and linen.Qualifications1 year experience or training as a Runner or Busser with a similar style of dining, capacity, and volume is preferred.Ability to work flexible hours, including nights, weekends, and holidays. Saturday and Sunday availability required.Excellent communication skills.Physical RequirementsConstant standing, walking, bending, reaching and repetitive motions.Ability to maneuver between tables and around corners.Ability to lift, balance and move large food trays, weighing up to 35 lbs.Visual acuity and hearing sufficient to take orders and prepare checks.Ability to lift up to 35 pounds for set-up, service and clean-up.Ability to stand or walk for entire length of shift; may include walking up and down stairs.Shift DetailsHolidaysWeekendsVariesWho We ArePatina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.RequiredPreferredJob IndustriesHotel & Hospitality

Full Time
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BARISTA - DINE BOSTON $15/HOUR + TIPS
Tastes On the Fly
location-iconBoston MA

Description: SUMMARY: Are you a coffee lover? or maybe a Chai Latte person? Do you enjoy a fast paced environment, and greet each guest with a smile and friendly attitude? Do you love having fun at work? If you said yes to all of those, you are the person we are looking for! Come and join us at Tastes On The Fly, we are looking for a Barista to be a part of an amazing Team and provide excellent service to our guests.WHO WE ARE: Tastes On The Fly started in 1999 by 4 restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.Our Culture and Mission is: Every team member, everyday Every guest, every time. We possess a passion for food & beverage and are Ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.EXAMPLE OF DUTIES: Prepares drinks according to guests requestsOperates a register and handles cash and credit card transactionsOperates expresso / coffee machinesGreet and assists customers while anticipating their needsCount, organize, and balance cash drawer; fill out the cashier slip; and make depositsAdheres to cash handling policies and proceduresEnsures security of company assetsMaintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.Other duties and tasks as assigned by managerOTHER: Maintain regular and prompt attendance in conformation with company standards and policies. Employees with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the department.Maintain a professional demeanor with co-workers and guests at all times. Maintain a professional and hygienic appearance at all times. Report to work in a clean and complete uniform.Due to the seasonal nature of the restaurant industry, employees may be required to work varying schedules to accommodate the business needs of the restaurantUpon employment, all employees are required to fully comply with the Tastes on the Fly SF rules and regulations for the safe and efficient operation of its business. Employees who violate these rules and regulations may be subject to disciplinary action, up to and including termination of employment. Requirements: SPECIFIC JOB KNOWLEDGE AND ABILITY: Individual must possess the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position. 1. Ability to understand verbal English, i.e. guest requests and questions2. Ability to write and read English3. Ability to handle guests' requests4. Ability to use a POS system5. Knowledge of basic food service6. Ability to handle, count and balance cash registers7. Ability to work in a fast-paced environment and multitaskSUPPORTIVE FUNCTIONS: 1. In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the department manager, which may be based upon the requirements of that day.2. Perform general cleaning tasks using standard, approved cleaning products as assigned by the manager.3. Folding napkins for other meal periods to maintain adequate supplies.4. Maintain employee meal checks and Spill tabs5. Perform all other duties asked of you related to the operation of the restaurant QUALIFICATIONS: Any combination of education, training and work experience that provides the required knowledge, skills and abilities. Successfully pass an extensive 10-year criminal background check conducted by the FBI. Successfully pass computerized employment testing and in-person interview Must be able to obtain food safety certification Demonstrates excellent customer service skills Requires occasional lifting, carrying, pushing, pulling of up to 25 lbsPrevious food service experience preferredPHYSICAL REQUIREMENTSTask:Standing - RegularlyWalking - FrequentlyClimbing - RarelySitting - N/AStooping/Kneeling - FrequentlyLift/Carry up to 15 lbs. - FrequentlyLift/Carry up to 30 lbs. - FrequentlyLift/Carry up to 50 lbs. - FrequentlyPush/Pull up to 25 lbs. of exertion - FrequentlyPush/Pull up to 50 lbs. of exertion - OccasionallyWork below waist level - OccasionallyWork at waist to shoulder level - RegularlyWork above shoulder level - OccasionallyReach further then arm's length - FrequentlyFingering - RegularlyGrasping / Holding - RegularlySpeaking (in English) - RegularlyHearing (understanding English) - RegularlySeeing - RegularlyWork in confined spaces - OccasionallyExposure to extreme temperatures - OccasionallyOperate tools and/or machinery - OccasionallyOperate office equipment - N/AOperate motorized vehicles/equipment - OccasionallyWork at heights balancing - RarelyUse/exposure to hazardous substances - OccasionallyPI

Full Time
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Catering Service Worker
Sodexo Colleges of the Fenway
location-iconBoston MA

Job DescriptionCatering Service WorkerDo you have Catering experience and a positive attitude when it comes to Customer Service?Are you open and willing to learn to how to deliver excellent Catering Services?Are you detail-oriented and enjoy serving the needs of others, looking for a Catering position?If yes, please click "Apply" now!Sodexo is hiring Catering Service Workers for two shifts:Tues Sat (12pm 8pm)Sun Tues, Thurs, Fri (9am 5pm)Your new role:The Catering Service Worker will organize, set up, and deliver requested catering services, all while providing prompt and courteous service to all customers. You will be the main point of contact for customers, booking catering, answering questions, and planning future needs.Review the requested customer services and coordinate accordingly Finalizes catering invoices and billing pertaining to delivered servicesAssist with stocking food inventory, supply distribution, and assist in food preparationParticipates in regular safety meetings, safety training, and hazard assessmentsWhat it takes to be successful:Attentively listen to customers' needs and makes menu recommendationsWillingness to be open to learning and growingWhat you need to succeed:High School diploma/GED or equivalent experience preferredMaintain a positive attitudeWhat you get in return:Starting pay is $19.35 per hourFull benefits package to include medical, dental, vision, tuition reimbursementGenerous PTO for vacation and time off401K and a flexible spending accountIf you are looking for an excellent opportunity, click the "Apply" button now!Sodexo is a global leader of quality-of-life services such as food, facilities management, and workplace & technical management services. We also provide Benefits and Rewards and Personal and Home Services. Our 420,000 employees deliver these services in 64 countries around the world. Sodexo is an Equal Opportunity Employer.Keywords: Catering, catering services, customer service, menu recommendations, serving, food, hospitality, booking, events, planning

Full Time
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Cook I
Sonesta International Hotels
location-iconCambridge MA

The ideal candidate has a passion for hospitality and providing exceptional guest service.Produce all food orders in a timely and consistent manner in accordance with established quality standards. Test food to ensure quality and consistency of all meals served.Operate all kitchen equipment in a safe and responsible manner.Handle and store food items safely and keep the work area clean and sanitized. Including all opening and closing duties.Adhere to established safety and sanitation guidelines.Adhere to uniform and grooming standards.Perform other duties or projects as requested by management.Qualifications and Skills Excellent organizational skills and attention to detail.Prioritization and time management skills.Must be able to read recipes and follow their instructions.Employ math skills to appropriately prepare items according to recipes.Ability to work with little supervision and maintain a high level of performance.Attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.Track record of delivering exceptional guest or client experience.Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers.Work Environment Must be able to work in a fast-paced environment. The bulk of work takes place indoors.Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.Physical DemandsMust be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.Frequent bending, kneeling, and reaching.Ability to stand during the entire shift.Expected Hours of Work Must be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve-hour shifts sometimes required.Education and ExperienceRelevant experience in restaurant or hotel food preparation preferred.High school diploma or general education degree (GED) preferred.Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance, Health Savings Account with Company Match, 401(k) Retirement Plan with Company Match, Paid Vacation and Sick Days, Sonesta Hotel Discounts, Educational Assistance, Paid Parental Leave, Company Paid Life Insurance, Company Paid Short Term and Long Term Disability Insurance and Various Employee Perks and Discounts.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Full Time
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Catering Cook, New England Aquarium Catering
Delaware North
location-iconBoston MA

The OpportunityDelaware North's Patina Restaurant Group is searching for Catering Cooks to join our team at the New England Aquarium Catering in Boston, Massachusetts. Night and weekend availability is required for this role.Full Time Employee Total Rewards Package: Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. We have a comprehensive benefits program designed to give our associates the comfort, safety and stability they need to serve our guests each and every day.$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible. You will be asked to provide proof of vaccination.The pay rate is $18.00 to $22.00 / hour depending on experience.ResponsibilitiesFollow supervisor's assignments for opening and closing procedures, as well as food production.Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.Set up and operation of kitchen equipment.Clean equipment properly according to correct procedures.Keep workstation clean, organized, sanitized, and sufficiently stocked.Work cooperatively with co-workers and management.QualificationsAvailable to work nights and weekends.Attentive and detailed oriented.Ability to read and understand recipes and food abbreviations.Ability to work in a fast-paced environment with a high level of attention to detail.Ability to follow procedures and take directions; work as a team player.Basic math skills, with the ability to calculate and follow recipe measurements and proportions.Physical RequirementsAble to stand for long periods of time including bending, lifting, reaching, and stretching.Able to lift 30lbs or more.Ability to move rapidly and coordinate multiple orders.Exposed to variable temperatures.Shift DetailsHolidaysWeekendsVariesWho We ArePatina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.RequiredPreferredJob IndustriesHotel & Hospitality

Full Time
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ASSISTANT GENERAL MANAGER - STEPHANIE'S
Tastes On the Fly
location-iconBoston MA

Description: POSITION TITLE: ASSISTANT GENERAL MANAGER (FOH)REPORTS TO: GENERAL MANAGERSUMMARY:Do you love working in a fast paced environment? Do you always have a smile on your face and a great attitude? Are you passionate about food and a leader that enjoys working side by side with your team members while providing excellent service to our guests? Do you enjoy having fun at work? If you said yes to all of those, you are the person we are looking for! Come and join us at Tastes On The Fly, we are looking for a fun individual to manage our store, this individual must possess strong leadership skills, a good sense of urgency and the desire to exceed our guests' expectations on a regular basis, while providing support to an amazing Team.WHO WE ARE: Tastes On The Fly started in 1999 by 4 restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.Our Culture and Mission is: Every team member, everyday Every guest, every time. We possess a passion for food & beverage and are Ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.EXAMPLE OF DUTIES:These are essential functions and the percentages are estimates only.90% - Remain on floor; supervise servers, bartenders, bussers, utility/runners to ensure company standards are adhered to. Maintain organization and cleanliness of the store, resolve any guest or staff issues.5% - Complete basic administrative responsibilities during your shift, such as accepting cashier cash outs and end of shift reports, daily banking as needed.5% - Complete duties specifically assigned to you by the General Manager i.e. scheduling, ordering, inventory, file maintenance etc.OTHER:Maintain regular attendance in conformity with company standards and policies. Employees with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the restaurant.Due to the seasonal nature of the hospitality industry, employees may be required to work varying schedules and/or may have their working hours adjusted (decreased or increased) to accommodate the business needs of the store.Upon employment, all employees are required to fully comply with Tastes on the Fly rules and regulations for the safe and efficient operation of its business. Employees who violate the company's rules and regulations may be subject to disciplinary action, up to and including termination of employment.EXAMPLES OF REGULAR DUTIES:Close out registers and run required reports on a daily basisCollect employee cash dropsSpecial cleaning projects or tasksProperly process guest checks if neededComply with and enforce company and store policies including but not limited to Time and Attendance, Cash Handling, Workplace Safety, etc.Create and provide discipline to employees as needed and with approval from GMProvide change to employees as neededAssist with end of month procedures. i.e. inventoriesWhen needed, assist with the ordering of supplies.Communicate with Management on a daily basis informing them of daily activities occurring in the store by noting it in the log book.Ensure all computers and printers have adequate paper and any other required suppliesReport all incidents, emergencies and pertinent information to General Manager and Director of Operations as soon as possibleEnsure cleanliness of store is maintained at all timesAssist in expediting food and ensure all guest meals are complete and satisfyingAdhere to, foster and enforce all aspects of the company training program, including new hire training and ongoing training.Provide all employees with a superior example of leadership, including but not limited to, friendly and efficient customer service, upbeat and positive attitude towards co-workers and customersFollow and enforce workplace safety rules and the procedure for handling workplace accidentsUnderstand and promote company philosophies and guest service standardsMisc administrative duties i.e. waste tracking, payroll / time keeping, banking, scheduling, new hire paperwork, filing etc. Requirements: SPECIFIC JOB KNOWLEDGE AND ABILITY:Individual must posses the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position with or without reasonable accommodation, or by using some other combination of skills and abilitiesKnowledge of basic computer, 10-key or Point of Sale functionsAbility to understand verbal English, i.e. basic guest requests related to food service.Ability to write and read basic EnglishAbility to greet and converse with customers and staff in a friendly and professional manner at all timesAbility to handle, count and balance cash receiptsTake initiative to assist with smooth daily operationsSUPPORTIVE FUNCTIONS:In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the General Manager, which may be based upon the particular requirements of that day.Perform general cleaning tasks using standard, approved cleaning products as assigned by the manager.Perform any side work or related duties associated with the general operations of the restaurants.Perform any and all other duties asked of you related to the operation and success of the restaurant.QUALIFICATIONS:Any combination of education, training and work experience that provides the required knowledge, skills and abilities. High School graduation required.EXPERIENCE:Six months experience as a supervisor preferred but not required. Prior restaurant experience helpful.PI

Full Time
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ASSISTANT GENERAL MANAGER - BOSTON BEER WORKS
Tastes on the Fly Boston LLC
location-iconBoston MA

Description:POSITION TITLE: ASSISTANT MANAGER (FOH)REPORTS TO: GENERAL MANAGERSUMMARY:Do you love working in a fast paced environment? Do you always have a smile on your face and a great attitude? Are you passionate about food and a leader that enjoys working side by side with your team members while providing excellent service to our guests? Do you enjoy having fun at work? If you said yes to all of those, you are the person we are looking for! Come and join us at Tastes On The Fly, we are looking for a fun individual to manage our store, this individual must possess strong leadership skills, a good sense of urgency and the desire to exceed our guests’ expectations on a regular basis, while providing support to an amazing Team.WHO WE ARE: Tastes On The Fly started in 1999 by 4 restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.Our Culture and Mission is: “Every team member, everyday” Every guest, every time”. We possess a passion for food & beverage and are Ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.EXAMPLE OF DUTIES:These are essential functions and the percentages are estimates only.90% - Remain on floor; supervise servers, bartenders, bussers, utility/runners to ensure company standards are adhered to. Maintain organization and cleanliness of the store, resolve any guest or staff issues.5% - Complete basic administrative responsibilities during your shift, such as accepting cashier cash outs and end of shift reports, daily banking as needed.5% - Complete duties specifically assigned to you by the General Manager i.e. scheduling, ordering, inventory, file maintenance etc.OTHER:Maintain regular attendance in conformity with company standards and policies. Employees with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the restaurant.Due to the seasonal nature of the hospitality industry, employees may be required to work varying schedules and/or may have their working hours adjusted (decreased or increased) to accommodate the business needs of the store.Upon employment, all employees are required to fully comply with Tastes on the Fly rules and regulations for the safe and efficient operation of its business. Employees who violate the company’s rules and regulations may be subject to disciplinary action, up to and including termination of employment.EXAMPLES OF REGULAR DUTIES:Close out registers and run required reports on a daily basisCollect employee cash dropsSpecial cleaning projects or tasksProperly process guest checks if neededComply with and enforce company and store policies including but not limited to Time and Attendance, Cash Handling, Workplace Safety, etc.Create and provide discipline to employees as needed and with approval from GMProvide change to employees as neededAssist with end of month procedures. i.e. inventoriesWhen needed, assist with the ordering of supplies.Communicate with Management on a daily basis informing them of daily activities occurring in the store by noting it in the log book.Ensure all computers and printers have adequate paper and any other required suppliesReport all incidents, emergencies and pertinent information to General Manager and Director of Operations as soon as possibleEnsure cleanliness of store is maintained at all timesAssist in expediting food and ensure all guest meals are complete and satisfyingAdhere to, foster and enforce all aspects of the company training program, including new hire training and ongoing training.Provide all employees with a superior example of leadership, including but not limited to, friendly and efficient customer service, upbeat and positive attitude towards co-workers and customersFollow and enforce workplace safety rules and the procedure for handling workplace accidentsUnderstand and promote company philosophies and guest service standardsMisc administrative duties i.e. waste tracking, payroll / time keeping, banking, scheduling, new hire paperwork, filing etc.Requirements:SPECIFIC JOB KNOWLEDGE AND ABILITY:Individual must posses the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position with or without reasonable accommodation, or by using some other combination of skills and abilitiesKnowledge of basic computer, 10-key or Point of Sale functionsAbility to understand verbal English, i.e. basic guest requests related to food service.Ability to write and read basic EnglishAbility to greet and converse with customers and staff in a friendly and professional manner at all timesAbility to handle, count and balance cash receiptsTake initiative to assist with smooth daily operationsSUPPORTIVE FUNCTIONS:In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the General Manager, which may be based upon the particular requirements of that day.Perform general cleaning tasks using standard, approved cleaning products as assigned by the manager.Perform any side work or related duties associated with the general operations of the restaurants.Perform any and all other duties asked of you related to the operation and success of the restaurant.QUALIFICATIONS:Any combination of education, training and work experience that provides the required knowledge, skills and abilities. High School graduation required.EXPERIENCE:Six months experience as a supervisor preferred but not required. Prior restaurant experience helpful.

Full Time
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Host, Momosan Ramen by Morimoto
Delaware North
location-iconBoston MA

The OpportunityDelaware North's Patina Restaurant Group is hiring both full and part time Hosts to join our team at Momosan Ramen by Morimoto in Boston, Massachusetts. In this role, you will be the first person to welcome and interact with our guests.Full Time Employee Total Rewards Package: Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. We have a comprehensive benefits program designed to give our associates the comfort, safety and stability they need to serve our guests each and every day.$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Pay rate is $18.00 / hour.ResponsibilitiesReview floor plan and reservation book daily; create a seating chart.Set up the host station according to the checklist.Greet guests and seat them at tables or in waiting areas.Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.Maintain control of the seating and wait times.Clean and maintain host station; contribute to the cleanliness of the dining and bar areas.Inspect dining and serving areas to ensure cleanliness and proper setup.Answer any guest questions regarding service, and provide general assistance for guests and employees.Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.Answer restaurant telephone line during assigned hours of operation.QualificationsPrior experience in a guest service environment preferred.Must be able to work nights & weekends.Attentive and detailed oriented.Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.Capable of performing specified procedures and following instructions.Effective communication skills; ability to communicate with guests and co-workers.Physical RequirementsAbility to remain on feet for entire length of shiftAbility to maneuver between tables and around corners.Frequent walking, bending, lifting, reaching, and stretching.Ability to lift and carry up to 35 lbs.Who We AreDelaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Boston Hub area including locations such as Banners Kitchen & Tap, Momosan and the Boston Hub Food Hall.At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.RequiredPreferredJob IndustriesHotel & Hospitality

Full Time
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Line Cook
Hospitality Staffing Solutions, LLC
location-iconBoston MA

Job Description Goals and ObjectiveTo provide exceptional experiences and memories for members, guests, and prospects during their visits. Housing and transportation to and from work included. Responsibilities· Continuously create and present new ideas to Executive Chef· Stock the kitchen with raw materials and ingredients on a daily basis· Master all basic cooking methods· Acquire ingredients daily for assigned station· Help and prepare food items as per standard recipe cards whilst maintaining portion control and minimizing waste· Maintain and clean equipment on a regular basis· Promptly report any hazards, unsafe working conditions, or equipment which requires repair/maintenance· Attend department meetings as necessary· Adhere to all Department of Health food & safety standards· Comply with company and department policies and procedures at all times· Carry out any other duties as and when assigned by the Management of the Hotel and department· Maintain cleanliness and organization of kitchen and storage areas at all times· Execution of recipes and ability to follow recipes and all house-made ingredients promptly and efficiently· All food should be plated and presented accordingly· Education yourself with extensive knowledge of all menu items and ingredients· Demonstrate sense of urgency for responding to guest needs during all interactions· Any other duties as assigned Competencies for Success in the Role· Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members· Basic knife skills· 1-2 years of full-service restaurant experience as a Line Cook or relevant position preferred· Farm-to-table experience highly desired· Ability to work in a team environment· Degree/Certification(s) recommended· Ability to stay calm and focused during the busiest of times· Ability to work a flexible schedule, including evenings, weekends, and holiday and a shift greater than eight (8) hours in length· Ability to read, write, speak and understand English; additional languages preferredCompany DescriptionA nationwide company that specializes in staffing for the hospitality industry since 1990. Today, Hospitality Staffing is recognized as the industry leader. Our commitment to hospitality staffing has earned the trust and respect of the best hotel brands in the business, including four and five-diamond properties. We attribute this, in part, to the fact that each member of our management team has worked in and around the hotel industry. They understand the pressure to provide superior service while cutting costs and work daily to deliver just such a solution.Recruiting superior talent is equally responsible for our success. Grassroots recruiting allows us to carefully screen for the proper attitude, skill sets, and work ethic. Clients and guests note our diligence and care.All personnel are Hospitality Staffing employees, so we have a different relationship with them. We offer entry-level positions with the opportunity to advance into supervisory or managerial roles, but we expect professional and ethical behavior in return. And because Hospitality Staffing Solutions takes care of our employees; providing consistent hours, weekly payroll, health care insurance options, workers compensation, and inspired leadership.

Full Time
job-list-card-figure
SOUS CHEF - STEPHANIE'S
Tastes On the Fly
location-iconBoston MA

Description: POSITION TITLE: SOUS CHEFREPORTS TO: EXECUTIVE CHEFSUMMARY:Under the direction of the Executive Chef, the Sous Chef, is responsible for supporting all culinary operations including the oversight of the day-to-day kitchen, and restaurant production, operations and sanitation aspects of culinary and stewarding services throughout the facility. This key role will help lead and support kitchen staff in menu preparation and meeting goals in restaurant sales and operations. The position works closely with the Executive Chef and General Manager to ensure overall success of the Culinary Operation.Ideal candidates are industry professionals who are self motivated and confident, have a proven ability to lead and support staff, are well-versed in restaurant operations, and are willing to bring creative solutions to the table.WHO WE ARE: Tastes On The Fly started was founded with the opening of two Il Fornario Caffe del Mondos at San Francisco International Airport. The company expanded in the early 2000's by four restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.Our Culture and Mission is: Every team member, everyday Every guest, every time. We possess a passion for food & beverage and are Ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.ESSENTIAL DUTIES:These are essential functions and the percentages are estimates only.30% - Working the line: Preparation and plating of all menu items5% - Cleaning of the line and work areas on a consistent basis and ensuring staff does the same15% - Preparation of base items, i.e. sauces, portioning goods, ingredient processing, etc.5% - Conduct regular food safety and sanitation inspections and Workplace Safety Inspections15% - Expediting food from the front line5% - Inventory, ordering and stocking of supplies10% - Training new employees and coaching current staff including sous chefs5% - Coordination of repair and maintenance10% - Administrative duties including manager log entries, invoice coding and staff documentationOTHER:Willingness and ability to commit the necessary time and effort to achieve operation objectives. Maintain regular and prompt attendance in conformation with company standards and policies. Personnel with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the department.Maintain a professional demeanor with co-workers and guests at all times. Maintain a professional and hygienic appearance at all times. Lead by example setting a high standard for yourself and others.Due to the seasonal nature of the restaurant industry and limited number of managerial personnel, chefs may be required to work varying schedules to accommodate the business needs of the restaurant.Upon employment, all employees are required to fully comply with the Company's rules and regulations for the safe and efficient operation of its business, including but not limited to adherence to the provisions of the Employee Manual, IIPP and Food Safety practices. Employees who violate these rules and regulations may be subject to disciplinary action, up to and including termination of employment. Requirements: REQUIRED KNOWLEDGE AND ABILITY:Individual must posses the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position.Ability to read, write and speak EnglishBasic Math SkillsBasic computer skills including MS office and internetAbility to understand and properly execute recipesAbility to perform basic cleaning and sanitation practicesAbility to handle a knife and other sharp objects with extreme caution and skillAbility to handle food safelyAbility to convert measurementsAbility to work in a fast paced and stressful environmentAbility to work as a team player and communicate with co-workers effectivelyAbility to listen to and follow directionMust maintain a valid Food Safety Manager Certification (training provided)Must maintain Sexual Harassment Training Certification (training provided)SUPPORTIVE FUNCTIONS:In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the department manager, which may be based upon the particular requirements of that day.Deep cleaning dutiesTrash RemovalMinor off site cateringRegular meeting attendanceAny and all other duties asked of you related to the operation of the restaurantQUALIFICATIONS:2+ years as sous chef in a full service facility or a combination of experience and education that would provide to skills and knowledge needed for the positionSuccessfully pass an extensive 10 year criminal background check conducted by the FBI. And SFO SIDA training.Successfully pass computerized employment testing and in-person interviewEXPERIENCE:Six months experience as line cook in fast paced high volume environment or promotion from prep cookPHYSICAL REQUIREMENTSTask:Standing - RegularlyWalking - FrequentlyClimbing - RarelySitting - OccasionallyStooping/Kneeling - FrequentlyLift/Carry up to 15 lbs. - FrequentlyLift/Carry up to 30 lbs. - FrequentlyLift/Carry up to 50 lbs. - OccasionallyPush/Pull up to 25 lbs. of exertion - OccasionallyPush/Pull up to 50 lbs. of exertion - OccasionallyWork below waist level / bending - OccasionallyWork at waist to shoulder level - RegularlyWork above shoulder level - OccasionallyTurning / twisting - RegularlyReaching arms beyond arms length - FrequentlyGrasping / Holding - RegularlySpeaking (in English) - RegularlyHearing (understanding English) - RegularlySeeing - RegularlyWork in confined spaces - RegularlyExposure to extreme temperatures - FrequentlyOperate tools and/or machinery - FrequentlyOperate office equipment - OccasionallyOperate motorized vehicles/equipment - OccasionallyWork at heights balancing - RarelyUse/exposure to hazardous substances - OccasionallyWork with knives and/or sharp objects - RegularlyPI

Full Time
job-detail-figure
Assistant Food and Beverage Operations Manager
share-icon
Full Time
location-iconBoston MA
Job Description
Job Number 22131713
Job Category Food and Beverage & Culinary
Location Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction results with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
job-detail-figure
Assistant Food and Beverage Operations Manager
share-icon
Full Time
location-iconBoston MA
Job Description
Job Number 22131713
Job Category Food and Beverage & Culinary
Location Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction results with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.