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Host/Hostess
Silver Diner Development, LLC
Chantilly VA, US
Chantilly VA, US
If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you! At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally. Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future! OUR MISSION - TO BE THE BEST WE CAN BE! OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people’s success as professionals and individuals. OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn’t meet these high standards. OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest’s request. We are passionate in our mission to deliver beyond what is expected. OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence. We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst. Our hosts are the first people to greet our guests when they enter our building and the last smile to bid them farewell. They set the tone for their visit with our authentic world class diner hospitality. Earn hourly wage plus tip pool! Full time and part time positions available. Weekends and holiday availability is required for this position. We offer: Benefits: Medical, dental, and vision insurance. 401K plan. Employee Assistance Program. Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more! Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within. Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today! About Silver Diner Development LLC: One of Washington Post's 'Most Diverse Places to Work' One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'. Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category! Silver Diner is a leader in the casual dining segment. Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming. We’re looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It’s a fast-paced and fun environment where everyone is enabled to achieve their personal best. We firmly believe: People Are Our Most Precious Resource. Job Description The following position description is not all-inclusive and is subject to change. POSITION OVERVIEW: The Host’s primary responsibility is to greet guests warmly, friendly and immediately at the door. They manage the flow of guests to tables following proper rotation. They guide guests to the tables engaging in friendly conversation, seat and present clean menus in a professional, yet speedy manner. RESPONSIBIITIES: Ensure every Guest: Receives a contagiously warm welcome to the Silver Diner Is seated at a sparkling clean table in a speedy & efficient manner Is introduced to the company’s philosophy Knowledge of all conversations of service, able to answer guest questions about the menu & restaurant Cleans, organizes and stocks supplies needed at host station including menus, crayons, kid’s cars, etc. Follows & tracks proper service rotation Quotes wait time to guests when tables are not immediately available Occasionally pre-bus tables to allow for quick turn around time Interacts with guests in and as they leave the restaurant to ensure a positive dining experience Keeps high-chairs and booster seats sparkling clean Maintaining a clean lobby to Silver Diner standards When not greeting guests or seating, answer the phone within 3 rings using SD standard greeting Complete all assigned side work Work as part of a team, communicating clearly and constructively BRAND DELIVERY: Be on time for work Maintain a positive, fun-oriented attitude to your work Keep yourself, your uniform and your station sparkling clean at all times Strictly follow all uniform standards Knowledge of SMG scoring standards for Speed of Service & Attentiveness Know and ensure delivery of the Silver Diner Brand COST BALANCING: Maintain clean menus, notify management of any worn menus & replaces them Other Duties & Tasks: Perform any additional duties or tasks as reasonably assigned by managers. PERFORMANCE MEASURES Develops 1:1 relationship with guests Knows host conservation at table REQUIRED EDUCATION & LICENSING/CERTICATION Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education. REQUIRED EXPERIENCE Minimum: 1-2 years experience in the restaurant or hospitality industry DESIRED CHARACTERISTICS Exceptional aptitude for Guest Service Excellent communication skills Contagiously friendly, outgoing & energetic Organized Sense of urgency Able to multi-task Able to think & act quickly while maintaining self-composure Able to meet all schedule requirements PHYSICAL REQUIREMENTS The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law.Keyword: Host/HostessRequired Experience: We require that everyone has weekend and holiday availability for this position. Previous restaurant experience is not required, but preferred.From: Silver Diner Development, LLC
Full-Time
Host/Hostess
North Italia
Reston VA, US
Reston VA, US
OverviewHIRING IMMEDIATELY Hosts / Hostesses – solid pay with room to grow! North Italia is offering:Flexible schedulingHospitality trainingHealth benefits including medical, dental and vision (after 25 hours/week average)Paid time off (after 25 hours/week average)Discounted shift meals35% discount for your party when dining in as a guestEligible for up to 50% next day pay (exclusions apply)Career growth opportunitiesHandmade With Love From Scratch DailyWhether you’re looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We’re also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant—it’s a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there’s a place for you here.   ResponsibilitiesHere’s what you’ll do:Greet guests and warmly welcome to the restaurant upon arrivalMake all of our guests feel comfortable and let them know you are there to personally take care of themKnow regular guests by name; know their preferences and needsWhen on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes availableSeat guests based on their preferences while also balancing customer flowPresent guests with a menu when they are seated; ensure the table looks clean, tidy, and up to our standardsThank guests as they leave and invite them to return soon QualificationsYou need to be:A people-person who loves creating a welcoming atmosphere and giving great service. You should have experience working with customers or restaurant guests. Excellent English speaking and writing skills are important and you should be comfortable working with computers. In our busy environment, it is important that you are able to stand for periods of time and, if needed, can lift up to 25 pounds. About the CompanyWhy us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.RequiredPreferredJob IndustriesFood & Restaurant
FOOD & RESTAURANT
Full-Time
Back Server/Busser
North Italia
Reston VA, US
Reston VA, US
OverviewHIRING IMMEDIATELY Back Servers / Bussers – earn up to $800 per week!North Italia is offering:Flexible schedulingHospitality trainingHealth benefits including medical, dental and vision (after 25 hours/week average)Paid time off (after 25 hours/week average)Discounted shift meals35% discount for your party when dining in as a guestCareer growth opportunities Handmade With Love From Scratch DailyWhether you’re looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We’re also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant—it’s a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there’s a place for you here.    ResponsibilitiesHere’s what you’ll do:Keep it clean! Your primary responsibility is to clear and clean tables after guests leave including dishware, table tops, chairs, booths and floor, and reset and arrange quickly for the next round of guestsCommunicate with the guests, the server, and the hostess to ensure that the guest service is amazing and everyone has everything they needThank guests as they are leavingBe available to fill in as needed to ensure the smooth and efficient operation of the restaurant  QualificationsYou need to be:Someone with the spirit of Italian hospitality who really enjoys giving great service. Prior restaurant experience is a plus, but a great personality and the ability to work as part of a team are even more important. You should have excellent English communication skills, be comfortable standing for long periods of time, and capable of lifting up to 25 pounds. About the CompanyWhy us? Become a valuable member of our team and you will discover more than just a culinary gem. We have a successful and professional work environment with opportunities for growth. Our competitive wages combined with a 35% discount at all North Italia locations make this a team you simply must be a part of. We are an e-verify and equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.RequiredPreferredJob IndustriesFood & Restaurant
FOOD & RESTAURANT
Full-Time
Host/Hostess
Silver Diner Development, LLC
Chantilly VA, US | 12 miles away
No experience required
Salary not disclosed
Urgently Hiring
6 months ago

Job Description

If you have a passion for hospitality, connecting with people, and serving great food on the cutting edge of hot trends, Silver Diner is the place for you!

At Silver Diner, we believe in a culture where we put our people first and empower them to thrive both professionally and personally.

Our dedication to nurturing our growth through the growth of our people leads the industry for internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job for today. We offer a career path for the future!

OUR MISSION - TO BE THE BEST WE CAN BE!

  • OUR PEOPLE - Our people are our most precious resource. Our success as a company is totally dependent on our people’s success as professionals and individuals.
  • OUR PRODUCT - We believe in executing our product 100% right and never serving any product to our customers, which doesn’t meet these high standards.
  • OUR GUESTS - The answer is yes. Now what is the Question?' We strive never to say no to any guest’s request. We are passionate in our mission to deliver beyond what is expected.
  • OUR GROWTH - We believe that growth and profits are an outgrowth of excellence in executing our mission. We will not grow at the sacrifice of our mission of executing excellence.

We are looking for contagiously friendly, warm, and energetic people to be the face of our brand to the guests and sell our flexitarian menu by award winning Chef Ype Von Hengst.

Our hosts are the first people to greet our guests when they enter our building and the last smile to bid them farewell. They set the tone for their visit with our authentic world class diner hospitality.

  • Earn hourly wage plus tip pool!
  • Full time and part time positions available.
  • Weekends and holiday availability is required for this position.

We offer:

  • Benefits: Medical, dental, and vision insurance. 401K plan. Employee Assistance Program.
  • Perks: Referral Bonus Program, Meal Discounts. Gym membership discounts, work shoe discounts and more!
  • Opportunity for Growth: We offer the opportunity for growth, including becoming a trainer, supervisor, and manager. Over 60% of our managers and 100% of our GMs were promoted from within.

Be a part of one of the busiest restaurants in America and grow with one of the hottest concept category leaders today!

About Silver Diner Development LLC:

  • One of Washington Post's 'Most Diverse Places to Work'
  • One of Full Service Restaurant Magazine's '20 Full Service Restaurants to Watch'.
  • Winner of the 2020 TDn2K Best Practices Award for the Family Dining Category!

Silver Diner is a leader in the casual dining segment.

Our award winning Fresh & Local Menu with surprising flexitarian & healthy options bridges the gap between tablecloth restaurants and ho-hum fast food. We make our cuisine with the highest quality ingredients from our direct partnerships with over 15 local farms that focus on organic and sustainable farming.

We’re looking for contagiously friendly and CARING people who truly love hospitality to be a part of our family. We believe in a warm, friendly atmosphere with a deep familiarity for our guests. It’s a fast-paced and fun environment where everyone is enabled to achieve their personal best.

We firmly believe: People Are Our Most Precious Resource.

Job Description

The following position description is not all-inclusive and is subject to change.

POSITION OVERVIEW:

The Host’s primary responsibility is to greet guests warmly, friendly and immediately at the door. They manage the flow of guests to tables following proper rotation. They guide guests to the tables engaging in friendly conversation, seat and present clean menus in a professional, yet speedy manner.

RESPONSIBIITIES:

  • Ensure every Guest:
    • Receives a contagiously warm welcome to the Silver Diner
    • Is seated at a sparkling clean table in a speedy & efficient manner
    • Is introduced to the company’s philosophy
    • Knowledge of all conversations of service, able to answer guest questions about the menu & restaurant
    • Cleans, organizes and stocks supplies needed at host station including menus, crayons, kid’s cars, etc.
    • Follows & tracks proper service rotation
    • Quotes wait time to guests when tables are not immediately available
    • Occasionally pre-bus tables to allow for quick turn around time
    • Interacts with guests in and as they leave the restaurant to ensure a positive dining experience
    • Keeps high-chairs and booster seats sparkling clean
    • Maintaining a clean lobby to Silver Diner standards
    • When not greeting guests or seating, answer the phone within 3 rings using SD standard greeting
    • Complete all assigned side work
    • Work as part of a team, communicating clearly and constructively

BRAND DELIVERY:

  • Be on time for work
  • Maintain a positive, fun-oriented attitude to your work
  • Keep yourself, your uniform and your station sparkling clean at all times
  • Strictly follow all uniform standards
  • Knowledge of SMG scoring standards for Speed of Service & Attentiveness
  • Know and ensure delivery of the Silver Diner Brand

COST BALANCING:

  • Maintain clean menus, notify management of any worn menus & replaces them

Other Duties & Tasks:

  • Perform any additional duties or tasks as reasonably assigned by managers.

PERFORMANCE MEASURES

  • Develops 1:1 relationship with guests
  • Knows host conservation at table

REQUIRED EDUCATION & LICENSING/CERTICATION

Silver Diner values education from on-the-job learning demonstrated through consistent career growth as well as formal education.

REQUIRED EXPERIENCE

Minimum: 1-2 years experience in the restaurant or hospitality industry

DESIRED CHARACTERISTICS

  • Exceptional aptitude for Guest Service
  • Excellent communication skills
  • Contagiously friendly, outgoing & energetic
  • Organized
  • Sense of urgency
  • Able to multi-task
  • Able to think & act quickly while maintaining self-composure
  • Able to meet all schedule requirements

PHYSICAL REQUIREMENTS

The work area includes: food, refrigeration, knives, toasters, syrup dispensers, plates/bowls, slippery floors, and, at times, high temperatures. It is a physically intense environment requiring stamina and the ability to tolerate heat, walk-in coolers, lift/maneuver boxes weighing up to 35 pounds, and stand/walk on hard surfaces for 10-12 hours per day. Able to continuously reach, bend, lift, carry, stoop and wipe. Able to tolerate proper use of cleaning & sanitizing products. Frequent hand washing. Must be of legal age to serve alcoholic beverages according to applicable state law.


Keyword: Host/Hostess
Required Experience:

We require that everyone has weekend and holiday availability for this position.

Previous restaurant experience is not required, but preferred.


From: Silver Diner Development, LLC