Position OverviewThe Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.Key Job ResponsibilitiesRevenue Generation• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.Relationship Management• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.Sales Accountability• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.• Ensure all known opportunities are in CRM and completely accurate and updated at all times.• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.Job Qualifications• BS/BA or 1+ years of Encore or equivalent experience required• 1 year technology sales or hospitality experience preferred• Prior sales experience in audiovisual is a plus• Knowledge of hospitality industry and sales processes preferred• Technical aptitude and computer proficiency required• Strong written and verbal communication skillsCompetencies (by Core Values)• Hospitality• Responsiveness• Professionalism• Decision Quality• Business Insight• Collaborates• Builds Networks• Plans and Aligns• Instills Trust• Demonstrates Self-AwarenessWork EnvironmentHotelWork is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.#INDSALES

AC Hotel by Marriott Boston Downtown Job Details Job Type Full-time Boston, MA AC Hotel by Marriott Boston Downtown Description AC Hotel Boston Downtown, a Colwen Hotels property is in search of an experienced Senior Sales Manager to join our team. The Senior Sales Manager is responsible growing existing business and developing new business through direct sales and cold calls. In this role, you will be responsible for generating new business, and collaborating on strategies to increase occupancy and revenue. The ideal candidate for this role is a highly motivated, energetic seasoned hospitality sales professional with local market experience. To be a successful Senior Sales Manager you should possess strong communication, negotiation, and customer service skills, as well as have in depth knowledge of hotel sale strategies and market and industry trends. Colwen Hotels is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities. General Responsibilities: Develop and grow business through direct sales, and cold calls Grow existing accounts and generate new business to exceed budget and maximize revenue and profits Maintain existing account relationships Formulate sales and marketing strategies for assigned hotel Collaborate with sales team, revenue management, and Hotel General Managers to maximize profitability of properties while maintain guest satisfaction Work closely with sales teams and Hotel General Managers at assigned hotels to assist in capturing group business in all segments including corporate transient business Assist in training and support of all sales associates and ensure performance in accordance with established hotel brand/Colwen sales standards Set sales strategies to achieve overall property goals for both rate and occupancy Assist in creating and executing annual marketing plan addressing sales strategy and budget goals Understand hotel operations including room types, meeting capacities, service and features and benefits of assigned properties Solid knowledge of market conditions and competitors, economic trends and supply and demand Proactive solicitation of new business to achieve revenue goals Meet monthly revenue goals for both room and banquet sales Achieve your personal sales call goals Target accounts, markets or segments with proactive solicitation and account saturation Maintain accurate and up to date records of all activity/transactions Participate in local networking organizations, community, and industry events while representing Colwen Hotels in a professional manner We've got you covered: Benefits & Perks Medical Insurance with Company-Funded HRA Dental Insurance Vision Insurance Flexible Spending Accounts Wide-Array of Supplemental Insurance Offerings Paid Time Off Programs Employee Assistance Program 401K Plan – Traditional & Roth Options with Employer Match Hotel Discount Travel Program for Associates & Family Exclusive Associate Discounts – Travel, Entertainment, & Retail Training and Development Programs Career Advancement Opportunities Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

Description:Claremont Companies offers a comprehensive benefits and rewards compensation package that includes:Competitive WagesMedical, Dental and Vision InsuranceFlex Spending AccountFSA Dependent CareLong Term DisabilityGroup Term Life Insurance401(k) retirement plan with Employer MatchVacationHoliday PaySick PayEmployee Assistance ProgramTuition ReimbursementResponsible to meet, make introduction and ensure that all arrangement and requirements are gathered with all group and function business. Read and analyze Banquet event order (BEO) / in order to gather guests requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special guest needs. As well as to read and analyze group sales forms to gather guest requirements or needs.DUTIES AND RESPONSIBILITIES:· Establish and improve the reputation of the hotel by offering a very personalized style of service as per the hotels standard operating procedures.· Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette .· Answer phone, direct to appropriate person and / or take messages.· Assist with typing of the Banquet and Sales correspondence, i.e. answering mail, confirming banquet arrangements, menus, BEO, FP, memos etc.· Promptly respond to all inquiries.· Compose, publish and distribute Banquet event order (BEO) and group resumes to all department heads and personnel who are involved in servicing the guest needs.· Work with management and other heads of departments at all times and assist in carrying out special requirements and duties necessary in adding to the guest’s general comfort and well-being.· Distribute promptly to all departments about notice of any change in the Banquet event order (BEO) and group resumes.Prepare signage and menu items for all banquet events functionRequirements:Degree in Hospitality/Tourism/Hotel Management, Marketing or equivalent. Proficient in Microsoft Office applications. Prefer experience in Property Management Software's, Delphi Sales and Catering, OnQ Sales and Catering and SalePro software as an added advantage.

We have a ton of interest in our company, we will be looking at EVERY resume that is submitted, one of our core values is fairness, so we will be in contact within 24-48 hours if you're selected for an initial interview. Bring your big dreams and career goals to Megalodon Management and you may find that your career catapults to places you never imagined. As a leader in management consulting, technology, and outsourcing services, we work closely with clients to improve the way they connect with customers. Whether you work directly with clients or manage teams internally, you’ll find a chance to make a meaningful difference. We are hiring entry-level for a role with potential growth into management . Candidates with experience in hospitality, hotels, and restaurants are encouraged to apply as customer service skills and people skills are essential in this role. As part of this team, you’ll play a key role in the team execute sales and marketing strategies. You’ll work with a diverse team of people who focus on the following areas: sales and generating new business; customer service and relationship management; new product and promotion launches; local market research; new customer trend analysis; corporate and financial communications; recruitment marketing; and client-centric sales campaigns

The Executive Assistant will be responsible for: Directly supporting the Executive Vice Chair of Anesthesia and their interactions with Department Faculty and staffSchedule coordination and maintenance, including: setting appointments and both small and large-scale, multi-stakeholder meetings; reserving meeting locations, ordering supplies and services, preparing agenda and other materials. Prepares travel arrangements, including airline reservations and hotel accommodations.Editing rough draft correspondence, reports, manuscripts, charts, and other materials for clinical, administrative or research purposes, including highly complex and/or confidential financial/business documentsMonitoring and maintaining department recordkeeping systems and shared drive, including highly sensitive and/or critical administrative and financial dataInput of information into databases and spreadsheets, monitoring data validity and compiling, printing and distribution of periodic reports and other informationLogistical/administrative planning and coordination for departmental eventsContributing to Department’s Social Media CommitteeCollecting, organizing and preparing information and materials required for processing and submission of invoices and reimbursement.Liaising with internal/external departments, faculty members and administratorsEnsuring work is performed in accordance with established hospital and departmental policies and proceduresProviding positive and effective customer service that supports departmental and hospital operations.Collaborating with members of the Department’s administrative team on small/large scale projects and initiatives, as neededTo qualify, you must have: Work requires the level of knowledge typically acquired through completion of two years of occupationally specific education or an Associate's degree in business or a closely related field.Minimum three to four years’ experience required.Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

Advance world-leading child health research at the Computational Health Informatics Program (www.chip.org). You will be working in a fast-paced and collaborative research environment with faculty, staff and trainees that use data and computing to transform healthcare. The office space is beautiful and located at 401 Park Drive in a bustling neighborhood with coffee shops, restaurants and outdoor spaces.At Boston Children’s Hospital, the number one pediatric hospital in the country, the quality of our care and research – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. The Executive Assistant:Organizes and oversees admin support services. Plans work schedules to ensure adequate coverage for critical administrative functions. Monitors and ensures work is performed in conformance with established hospital and departmental policies and procedures.Monitors and maintains dept recordkeeping systems, including highly sensitive and/or critical administrative and financial data. Oversees input of information into databases and spreadsheets, monitors data validity and compiles, prints and distributes periodic reports and other information.Monitors and reconciles budget reports and expenses; works independently to research and resolve errors or discrepancies. Collects, organizes and prepares information and materials required for assisting in the preparation of annual budget, grant applications and other complex reports and documents. Collects and compiles data from diverse sources, performs calculations, creates computer spreadsheets, graphs and charts, prepares analyses for supervisor's review.Transcribes and types from rough draft correspondence, reports, manuscripts, charts and other materials for clinical, administrative or research purposes, including highly complex and/or confidential financial/business documents. Proofreads and edits materials for accuracy, consistency and clarity. Receives and screens correspondence, composing and preparing responses.Plans and organizes logistic and administrative requirements for seminars, conferences, meetings and other programs or events. Obtains and organizes planning information, reserves event location(s) and secures supplies, equipment and services. Prepares program syllabus/schedules/agendas, collects and organizes teaching materials, and monitors all associated expenses.Schedules appointments and meetings and maintains supervisor's calendar. Prepares travel arrangements, including airline reservations and hotel accommodations.Serves as liaison to support service departments to request and coordinate provision of needed services.Provides positive and effective customer service that supports departmental and hospital operations.To qualify, you must have:2 years of occupationally specific education or an Associate's degree in business or a closely related field.Minimum 3 to 4 years’ experience required.Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.Work requires the ability to communicate effectively both orally and in writing and provideBoston Children’s Hospital offers competitive compensation and benefits*LI#CB

The Executive Assistant, VP will be responsible for: Organizes and oversees administrative support services for the SVP and Associate Chief Nurse of Medical, Surgical and Behavioral Health Programs. Plans work schedules to ensure adequate coverage for critical administrative functions. Monitors and ensures work is performed in conformance with established hospital and departmental policies and procedures. Recommends and assists in development and implementation of departmental administrative policies and procedures.Monitors and maintains department record keeping systems, including highly sensitive and/or critical administrative and financial data. Oversees information input into computer databases and spreadsheets, monitors data validity and compiles, prints and distributes periodic reports and other information as needed.Plans, prepares and organizes logistic and administrative requirements for seminars, conferences and other programs or events.Schedules appointments and meetings and maintains supervisor's calendar. Reserves meeting locations, orders supplies and services and prepares agenda and other materials. Prepares travel arrangements, including airline reservations and hotel accommodations (internationally and nationally).Monitors and maintains department supply inventory and computer equipment. Serves as liaison to support service departments to request and coordinate provision of needed services.Leads work of designated office support personnel. Trains and orients new personnel and communicates changes in hospital and departmental policies and procedures.Monitors and reconciles budget reports and department expenses, researching and resolving errors or discrepancies. Collects, organizes and prepares information required for preparation of annual budget, grant applications and other complex reports and documents. Collects and compiles data from diverse sources, performs calculations, creates computer spreadsheets, graphs and charts, prepares analyses for supervisor's review.To qualify, you must have: Work requires the level of knowledge typically acquired through completion of two years of occupationally‑specific education or an Associate's degree in business or a closely related field.Minimum of three (3) years of experience required.Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

The Executive Assistant will be responsible for: Organizes and oversees administrative support services. Plans work schedules to ensure adequate coverage for critical administrative functions. Monitors and ensures work is performed in conformance with established hospital and departmental policies and procedures.Monitors and maintains department recordkeeping systems, including highly sensitive and/or critical administrative and financial data. Oversees input of information into databases and spreadsheets, monitors data validity and compiles, prints and distributes periodic reports and other information.Monitors and reconciles budget reports and expenses; works independently to research and resolve errors or discrepancies. Collects, organizes and prepares information and materials required for assisting in the preparation of annual budget, grant applications and other complex reports and documents. Collects and compiles data from diverse sources, performs calculations, creates computer spreadsheets, graphs and charts, prepares analyses for supervisor's review.Transcribes and types from recorded dictation or rough draft correspondence, reports, manuscripts, charts and other materials for clinical, administrative or research purposes, including highly complex and/or confidential financial/business documents. Proofreads and edits materials for accuracy, consistency and clarity. Receives and screens correspondence, composing and preparing responses.Plans and organizes logistic and administrative requirements for seminars, conferences, meetings and other programs or events. Obtains and organizes planning information, reserves event location(s) and secures supplies, equipment and services. Prepares program syllabus/schedules/agendas, collects and organizes teaching materials, and monitors all associated expenses.Schedules appointments and meetings and maintains supervisor's calendar. Prepares travel arrangements, including airline reservations and hotel accommodations.Serves as liaison to support service departments to request and coordinate provision of needed services.Provides positive and effective customer service that supports departmental and hospital operations.To qualify, you must have: Work requires the level of knowledge typically acquired through the completion of two years of occupationally specific education or an Associate's degree in business or a closely related field.Minimum three to four years’ experience required.Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

Job DescriptionHilton Grand Vacations is here in Boston, and we want you to get in on the tremendous opportunity!!Whether you’re seeking a full-time career position or a fun well-paid job, we invite you to contact us. Hilton Grand Vacations is recognized as a leading, global, vacation-ownership company. Headquartered in Orlando, Florida, Hilton Grand Vacations develops, markets and operates a portfolio of high-quality, shared-ownership properties in highly desired vacation and urban destinations.We are currently seeking highly motivated marketing/sales-minded individuals who possess outgoing personalities and that are financially motivated to work with guests inside Hilton-branded hotels.As a Vacation Sales Representative, you will provide a concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations. Qualified candidates must enjoy interacting with guests and be eager for upward mobility. Top pay (guaranteed wages plus an excellent bonus structure), excellent benefits, flexible schedule, and growth potential. Candidate must be able to travel to the Boston area and ready to start as soon as possible.QualificationsWhat are we looking for?Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are HGV Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience: Ability to work a flexible schedule including nights, weekends, and holidays. At least one year hospitality and/or customer service experience. Must be proficient in all Microsoft Office applications. High School Diploma or GED  Why do team members enjoy working for us? Competitive earnings package with the income potential of $80K and above Excellent health & wellness offerings (medical/ dental/vision that encourages preventative care, 401k & Employee stock plan) Our Go Hilton Team Member Travel Program allows you to indulge in your passion to travel & enjoy our products while offering deeply discounted rates to friends and family Work life balance through our Paid Time Off (PTO) that allows for adventure, , relaxation or rejuvenation. Internal career mobility and advancement with a growing company We’re the best at what we do and with you we can become even better. Apply now to learn moreWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Program Coordinator I shall be responsible for:Providing administrative support to the Office of Academic Affairs and Training, including recruitment process, onboarding, logistics related to travel and meetings, CV assistance, re-credentialing and reappointments of faculty, training compliance tracking, scheduling faculty advisory meetings for junior faculty.Preparing or assisting in preparation of reports and faculty annual reviews utilizing the faculty database.Tracking of faculty publications.May assist in the coordination of recruitment efforts, support for summer internship including application review, committee meetings, and onboarding of interns.Monitoring and maintaining department daily newsletter, internal website posting and content, service schedules.Monitoring and reconciling budget reports and department expenses, researching and resolving errors or discrepancies. Collecting, organizing, and preparing information, documents, and other materials required for preparation of annual reports and documents for administrative, financial, clinical and/or research purposes. Initiating, routing, and tracking administrative forms such as purchase orders, payment requisitions, and physician reappointment forms.Planning, preparing, and organizing logistic and administrative requirements for research seminars, conferences, and other special programs or events. Obtaining and organizing, planning information, prepares publicity materials and advertisements, reserves event locations and secures necessary supplies, equipment and services.Scheduling appointments and meetings and maintaining calendar of several Principal Investigators and Biostatistics Team. Reserving meeting locations, ordering needed supplies and services, and preparing agenda and other materials. Assisting with pre-award, Harvard teaching courses, onboarding lab members, recruitment, reimbursements, postdoctoral fellow Harvard appointments, travel arrangements, including airline reservations and hotel accommodations, as necessary.Monitoring and maintaining department supply inventory and computer equipment. Authorizing purchase of standard departmental supplies and equipment repair services within established budget allocations.Evaluating and recommending purchase of equipment and non-routine supplies. Serving as liaison to support service departments to request and coordinate provision of needed services.Managing the conference room and its equipment.To qualify, you must have:Associate’s degree required. Bachelor’s degree preferred1 year of relevant experienceThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.The ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

The Sr. Administrative Associate will be responsible for: Assisting Director, Manager or Chief of Service in managing daily administrative operations of a clinical service, medical/surgical practice, and business or management office.Leads and directs administrative support services for department. May plan work schedules to ensure adequate coverage for administrative functions. Recommends and assists in development and implementation of departmental administrative policies and procedures.Monitors and maintains department recordkeeping systems, including highly sensitive and/or critical administrative and financial data. Oversees input of information into databases and spreadsheets, monitors data validity, compiles, prints and distributes reports as needed.Monitors and reconciles budget reports and department expenses, researching and resolving errors or discrepancies. Collects, organizes and prepares information, documents and other materials for preparation of annual budget, grant applications.Prepares, verifies and monitors departmental payroll and maintains records. Monitors review dates, terminations and other personnel actions and initiates forms and documents. Initiates, routes and tracks forms such as purchase orders, payment requisitions and physician reappointment forms.Coordinates administration of departmental fellowship and/or residency programs, training grants and related programs. Collects, prepares, routes and tracks required appointment, credentialing and licensure documents.Plans, prepares and organizes admin requirements for seminars, conferences and other programs or events. Obtains and organizes planning information, prepares or orders publicity materials and advertisements, reserves event location and supplies, equipment and services.Schedules appointments and meetings and maintains supervisor's calendar. Reserves meeting locations, orders supplies and services and prepares agenda. Prepares travel arrangements, including airline reservations and hotel accommodations.Monitors and maintains department supply inventory and computer equipment. Serves as liaison to support service departments to request and coordinate services.Transcribes and types from recorded dictation or rough draft correspondence, reports, manuscripts, charts and other materials including highly complex and/or confidential financial/business documents. Proofreads and edits materials for accuracy, consistency and clarity.To qualify, you must have: High school diploma or GED required.Minimum of two years of administrative work experience required.Work requires the analytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles.Work requires the ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

This position is a front-desk reception position located at our Global Services office at the hospital’s main campus. It is a full-time in person position. We are looking for someone who will thrive in a fast paced environment, provide excellent service to our patients and guests, and is interested in process improvement. Cultural awareness and the ability to speak Arabic are very important to the position given our patient demographic. You will be central to first-line support and triage for patient/family questions and concerns for all of the international patients that we support and coordinate care for at BCH. For more information visit:https://www.childrenshospital.org/international/what-we-offerThe Sr. Administrative Associate will work in collaboration with the Program Coordinator and Department Manager as follows: Assisting Leadership in managing daily administrative operations of the department.Assists in managing of support services for department. May plan work schedules to ensure adequate coverage for administrative functions. Assists in development and implementation of departmental administrative policies.Monitors and maintains department recording systems, including highly sensitive and/or critical administrative and financial data. Oversees input of information into databases and spreadsheets, monitors data validity, compiles, prints and distributes reports.Monitors and reconciles budget reports and department expenses, researching and resolving errors or discrepancies. Assists with onboarding of new staff, scheduling of interviews, and working with BCH departments to maintain staff access to needed IT platforms.Monitors review dates, and initiates forms and documents. Initiates, routes and tracks forms such as purchase orders, payment requisitions and physician reappointment forms.May assist with scheduling appointments, meetings and maintaining of leadership or staff shared calendars. Prepares and organizes admin requirements for seminars, conferences and other programs or events. Obtains and organizes planning information, prepares or orders publicity materials and advertisements, reserves event location and supplies, equipment and services.Schedules appointments and meetings and maintains supervisor's calendar. Reserves meeting locations, orders supplies and services and prepares agenda. Prepares travel arrangements, including airline reservations and hotel accommodations.Assists with preparation of documents, instructional materials for staff/leadership, preparation of meeting agendas, and other needed departmental records or correspondence. Monitors and maintains department supply inventory and computer equipment. Serves as liaison to support service departments to request and coordinate services.Transcribes dictation or rough draft correspondence, reports, manuscripts, charts and other materials including highly complex and/or confidential financial/business documents. Proofreads and edits materials.To qualify, you must have: High School Diploma/GED. Bachelor’s Degree preferred2 years of healthcare administration experience requiredAnalytical skills to resolve problems that require the use of basic scientific, mathematical, or technical principles. Ability to communicate effectively both orally and in writing, and provide empathy in difficult interpersonal situations.Strong preference for candidate who can speak Arabic fluently Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

Company Overview829 Studios has been named to the Inc. 5000 Fastest-Growing Privately Held Companies, Adweek 100 Fastest-Growing Digital Agencies, Boston Business Journal's Fast 50 (Massachusetts' 50 Fastest-Growing Private Companies) and HubSpot's Top Digital Agencies list. We’re a certified Great Place to Work® and have been recognized by Outside Magazine as a Best Place to Work. Our projects and team members have received awards from the Hospitality Sales and Marketing Association International (HSMAI), Awwwards, and other marketing industry publications. Our clients include venture-backed start-ups, publicly traded companies, non-profit organizations, and more. We're proud to be working with STANLEY Black & Decker, OARS, Hilton Hotels, Stanford University, and hundreds of other companies that share our passion for performance marketing.Position SummaryThe Associate Director of Project Management is the Client Service Team’s Project Management lead and ultimately responsible for the distribution of high-quality deliverables that power client satisfaction, meet business requirements, and balance client and agency profitability. The Associate Director of Project Management will be responsible for managing the Project Management Team, developing and improving project management processes, and serving as a key liaison between the Project Management Team and the agency's executive team. This person will own project definition, scope monitoring, and budgeting & timing at the brand level. The ideal candidate will have a strong understanding of digital marketing and a track record of leading successful projects.Responsibilities & DutiesManage and mentor a team of project managers, providing guidance, training, and support to ensure successful project delivery.Oversee the full lifecycle of multiple digital marketing projects, including web development, content creation, SEO, SEM, social media, and email marketing campaigns.Ensures that the project management team utilizes a flexible project management approach that adheres to established processes, yet remains open to adjust processes for efficiencyLeads large teams to drive complex programs/campaigns to completion based on scope and budgetHire and retain highly-capable team of project managers while fostering diversity and career development Accountable for the development, accuracy and maintenance of all team SOWs Collaborates (with BDR) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned one-time and recurring projectsReviews all projects across the entire agency to determine resource and skill requirements; partners with Senior leadership to drive resource allocation management; ensures the right resources are cast to the need Structures and leads project status reviews; leads cross-team post-completion review Partners with account team to provide appropriate communication directly to clients in an effort to clearly manage expectations Client-facing lead on issues related to production, quality assurance, and project management Monitor and report on key performance indicators to senior management, including client utilization margins for the entire marketing division Active problem-solving for project issues; assisting teams in resolution and successfully leading large teams to develop risk mitigation plansContinually improve team and client communication and developing processes that lead to more effective collaborationDemonstrated ability to deliver constructive feedback while outlining and facilitating development plans where neededConduct regular check-ins and reviews with direct reports, providing them with clear feedback and go-forward SMART goals and objectivesLead recurring department meetings by setting clear agendas and desired outcomesEnforce team compliance to key company standards and professionalismParticipate in team and cross-capability recurring interviewing and staffingQualifications & Skills7+ years of experience in project management within a digital marketing agency, with at least 3 years in a leadership role.Experience managing large-scale, complex projects with a high level of client interaction.Strong communication, negotiation, and problem-solving skills.Ability to work collaboratively with cross-functional teams.Familiarity with project management software, such as ClickUp, Asana, Jira, or Trello.Knowledge of digital marketing, including web development, content creation, SEO, SEM, social media, and email marketing.SCRUM masteryBenefits & PerksPaid Time Off. Receive generous paid vacation benefits that increase as you advance. Summer Fridays Memorial Day through Labor Day.401K + Match. 401K plan with 4% Safe Harbor employer match after one year of employment.Life Insurance Benefit. Coverage to ensure peace of mind for your family.Short Term Disability Benefit. Injured and unable to come to work? We've got you covered!Healthcare. Choose from several competitive healthcare plans for both you and your family.Commuter Benefits. Allocate pre-tax funds towards your commute to save up to 40% per year in transportation expenses.Continuing Education. Receive a personal budget to attend events and conferences.