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Director of Information Technology
Cambridge Housing Authority
location-iconCambridge MA

Director of Information TechnologyDepartment: IT DepartmentReports To: Deputy Executive DirectorFLSA Status: Salaried - ExemptSummaryThe primary purpose of this position is to provide supervision to the IT functions of the Cambridge Housing Authority (“CHA” or “Authority”), including hardware and software acquisition and implementation, in order to establish efficient and user-friendly systems. The incumbent must understand the impact of technology on operational and organizational issues and is expected to foster a technological framework that operates to support both the initiative and the staff responsible for doing the work.All activities must support the CHA’s strategic goals and objectives and produce results that accomplish the goals of the Agency. Cambridge Housing Authority (CHA) provides long-term rental housing and rental assistance to more than 5,500+ low-income families, elders and disabled individuals through its Public Housing and Housing Choice Voucher (HCV) Programs in and around Cambridge, MA. Cambridge Housing Authority has been awarded national affordable housing accreditation and became the seventh affordable housing provider to receive AHAB accreditation. The designation of “Accredited Affordable Housing Organization” reflects an organization’s commitment to meeting high performance standards established by the affordable housing industry and to providing quality, well-managed housing.Compensation and BenefitsCHA offers a competitive compensation commensurate to experience. Benefits package includes health and dental insurance, paid time off (sick, vacation, and personal), paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more. CHA employees enjoy flexible work schedules including hybrid work from home arrangements.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceTen years of experience in information technology, and at least five years’ experience in a leadership role. Experience in project management or supervision, especially projects that require changes to programs, roll-out of new procedures, policy, software, or similar organizational changes is preferred. Previous experience managing technology and staff is preferred. Must possess a valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.Technical SkillsTo perform this job successfully, an individual should have experience managing IT services in a hybrid on-premises/cloud environment and should be familiar with cybersecurity standards and best-practices, including NIST 800-171. Must be able to adapt quickly to an ever-changing information technology landscape and assemble technical and organization data into information useful to support evidence-based decisions. Demonstrated ability to select and successfully implement new software and hardware.Essential Duties and ResponsibilitiesThe below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.Maintains inventory of technology assets, while ensuring these assets are appropriately defended against cybersecurity threatsServe as thought-leader and subject matter expert for technology-related matters.Represents the Authority at public, industry, and other events and meetingsDevelops, implements and updates 3-year IT planSupervises IT staff and provides back-up support on an as needed basisDevelops training and otherwise assists departments in the adoption of new technology solutions and platformsOversees the deployment and appropriate maintenance of the CHA’s housing management software. Partners with other department heads to ensure employees obtain appropriate levels of trainingDevelops the Authority’s technology infrastructure in support of its strategies and goals.Works with IT and other department staff on meeting all aspects of HUD reporting requirementsKeeps abreast of current technological development/trends in area of expertise.Identifies and analyzes training needs of IT staff based on the CHA’s technology strategy.Performs other related duties as assignedCompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Behavioral CompetenciesCommitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Strategic Capacity and Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates. Makes decisions based on ethical and social responsibility principles.Program and Project Management: Plans, manages, and evaluates specific activities in order to deliver the desired outputs. Strategically and efficiently takes appropriate partners in the planning, execution and implementation of projects.People Management and Empowerment: Directs the activities and development of team, while respecting their individuality and the benefit of diverse ideas and approaches. Job CompetenciesKnowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHADemonstrated expertise and knowledge of administration management and operationsProficient with the principles of organizational management, personnel administration and supervisionKnowledge of state and federally supported affordable housing programsKnowledge of project management principles and practicesWorking knowledge of IT systems and understanding of technology as applied in the work placeAbility to research, verify, analyze, evaluate, and communicate information and incorporate results as required Ability to use statistical information and present data clearly and conciselyAbility to prepare written reports and analysisAbility to understand financial documents, budgets, and reportsAbility to establish and maintain effective working relationships with Authority staffDemonstrated expertise in identifying possible conflicts or delays and develop alternative actions to ensure work is complete. Demonstrated skill in interpreting the Agency's strategic goals and structure and applying these expectations to the performance of the department’s actions and deliverables.Demonstrated skill in communicating ideas in both technical and user-friendly language, and clearly and concisely, both verbally and in writing.Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.Ability to work with limited supervision and make sound independent decisions.Ability to be cognizant of problems, needs, and attitudes of the physically, socially, and economically disadvantagedAbility to establish positive working relationships with representatives of community-based organizations, other agencies, Agency management and staff, and the public Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 25 pounds. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Office environment. The noise level in the work environment is usually moderate.COVID NEW HIRE PROTOCOLSCambridge Housing Authority seeks to keep a safe and healthy work environment for all our employees. To do so we require new employees to comply with our Vaccination Policy as outlined below. IMPORTANT: VACCINATION POLICY FOR NEW EMPLOYEESPrior to the start of employment, new employees must have received either a single dose COVID-19 vaccine (J&J) or the first dose of a two-dose vaccine (Pfizer or Moderna). The second dose of a two-dose vaccine must be completed as soon as possible but no later than 45 days following the start of employment or within the recommended waiting period of the vaccine received, whichever is first. Your cooperation with this policy is required and helps us ensure a safer work environment for everyone. M-F; Flexible Schedule; Hybrid Work From Home Eligible40 hours, salariedPI197001734

Part Time / Full Time
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House and Events manager
Boston family
location-iconBoston MA

House and Events ManagerLooking for a reliable, honest, and organized house manager, events manager, and personal assistant who can work with busy executives and be a team player to keep a home and schedules prioritized and in order. Availability to occassionally work during some weekends for additional pay a plus.Responsibilities also include managing the household budget and working with household staff.Candidate will oversee keeping residence in tip top shape ! They must be quick on their feet, possess good time management skills and be super organized. Last minute projects do occur from time to time, so flexibility is key!Position available January 1 and compensation commensurate with experience. References requiredJob Type: Full-timePay: From $30.00 per hourBenefits:* Paid time offSchedule:* Monday to Friday* Weekend availabilityAbility to commute/relocate:* Boston, MA 02199: Reliably commute or planning to relocate before starting work (Required)Experience:* Events management: 1 year (Preferred)* Customer service: 1 year (Preferred)Work Location: One location

Part Time / Full Time
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Receptionist
The Union Club of Boston
location-iconBoston MA

*Union Club of Boston**EMPLOYMENT OPPORTUNITY**FULL TIME RECEPTIONIST*The Full Time Receptionist provides the first impression and is the point person for all members and guests entering the club. The primary responsibility is to ensure member service at the front desk is always running smoothly.Duties will include (but are not limited to . . .)* Handling e-mail and telephone communication* All aspects of hotel operations including booking rooms, check- in, check- out, ensuring confirmation and cancellation procedures are being upheld, and resolving any member/guest concerns* Arranging dining room reservations* Communicating with and keeping other departments informed of any important information* Assisting in the enforcement of club policies and rules* Ensuring the first floor is neat and tidy in appearance* Assisting in member communication via e-mail and mailingsThis position requires patience and a self-confident person with customer service skills. The ideal candidate would be able to multi-task effectively.Position open immediately. Available shift(s) will be afternoons/evenings and weekends.*About the Club: *The Union Club of Boston is a private, member-owned city club. The club is conveniently located between The Massachusetts State House and Park Street T Station.Job Type: Full-timePay: From $17.00 per hourBenefits:* 401(k)* Health insurance* Paid time offSchedule:* Day shift* Evening shift* Holidays* Night shift* Weekend availabilityWork Location: One location

Part Time / Full Time
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Senior Project Manager - Planning
Cambridge Housing Authority
location-iconCambridge MA

Senior Project ManagerDepartment: Planning and DevelopmentFLSA Status: Non-ExemptUnion: Teamsters, Local 122Grade: 17Reports to: Deputy Director of Planning and DevelopmentCOVID NEW HIRE PROTOCOLSCambridge Housing Authority seeks to keep a safe and healthy work environment for all our employees. To do so we require new employees to comply with our Vaccination Policy as outlined below. IMPORTANT: VACCINATION POLICY FOR NEW EMPLOYEESPrior to the start of employment, new employees must have received either a single dose COVID-19 vaccine (J&J) or the first dose of a two-dose vaccine (Pfizer or Moderna). The second dose of a two-dose vaccine must be completed as soon as possible but no later than 45 days following the start of employment or within the recommended waiting period of the vaccine received, whichever is first. Your cooperation with this policy is required and helps us ensure a safer work environment for everyone.Summary The primary purpose of this position is to direct the planning aspects of development and modernization programs at all of the Cambridge Housing Authority’s (“CHA” or “Authority”) developments. All activities must support the CHA’s strategic goals and objectives and produce results that accomplish the goals of the Planning and Development department.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBachelor’s Degree and at least four (4) years of experience in program administration, contract administration, or housing planning with some experience acting in a supervisory capacity. Master’s Degree in planning, business administration, or public administration preferred. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.Technical SkillsTo perform this job successfully, an individual should have strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook). Incumbent also should be capable of using financial, accounting, and file management software. Ability to learn other computer software programs may be required by assigned tasks.Essential Duties and ResponsibilitiesThe below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.Meets with tenant councils and managers of each development during development of Physical Needs Inventory, to determine management and tenant council priorities for improvementsDevelops annual Physical Needs Inventory and prepares submission of request for funding under local, state, and federal modernization programsMeets with tenant councils during the development of specifications for specific modernization work items; reviews and approves final set of specifications prior to biddingMeets with tenant councils and manager during construction as needed to discuss progress or any proposed changes to specificationsActs as contract administrator for consulting contracts in regard to assigned special investigations or planning projects; in these cases, prepares Request of Proposal, drafts recommendations for award of contract, prepares any modifications to the contract, and performs close-out functionsCoordinates the necessary approval process with state and federal agencies for commitment of modernization programsWorks with the CHA Management department to ensure Management has the necessary training, warranties, etc. to properly maintain modernization improvementsCoordinates major planning assignments as assigned, and undertakes necessary planning researchSupervises a staff of 3-5 people, as well as various consulting Architects and EngineersPerforms other related duties as assigned CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Behavioral CompetenciesCommitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates. Job CompetenciesKnowledge of the principles and practices of physical development and the ability to perform research into technical areas of building design and constructionAbility to direct and supervise consultantsPossession of advanced leadership, staff development and communication skillsAbility to identify, organize, and present data and information clearly and concisely, both orally and in writingAbility to perform research into technical areas of building maintenance and improvementAbility to maintain effective working relationships with associates, tenants, and various citizen groups Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 10 pounds.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Office environment. The noise level in the work environment is usually moderate. M-F 8-4:30, Flexible37.5 per weekPI196961350

Part Time / Full Time
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Laundry Attendant
avid hotel Boston Logan Airport
location-iconRevere MA

Laundry AttendantResponsibilities• Performs all stages of linen processing including collecting transporting sorting weighing loading and unloading (washers, dryers, and chutes) ironing folding storing and delivering• Cleans laundry machinery and laundry area• Responsibilities: Understand operation of washing machines and dryers• Wash and dry all dirty linens, towels, rags following the proper loading specifications Clean dryer filter daily and maintain all equipment as trained• Fold linens/towels and stock linen carts as required• Always practice safe work habits to ensure safety to guests and fellow employees• Sweep and mop laundry floors storing all linens off the floor• Be familiar with all brand policies and house rules• Remove and sort dirty linens and towels from laundry carts• Keep laundry carts clean and free of debris• Stocks all linen closets throughout the hotel as applicable• Perform other tasks/jobs as assigned by the supervisor or manager• Remove trash from public receptacles on a daily basisJob Type: Full-timePay: $16.00 per hourBenefits:* Dental insurance* Health insurance* Paid time offSchedule:* 8 hour shift* Day shift* Night shiftAbility to commute/relocate:* Revere, MA 02151: Reliably commute or planning to relocate before starting work (Required)Experience:* Laundry: 1 year (Preferred)Work Location: One location

Part Time / Full Time
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Kitchen Supervisor - House of Blues Boston
House of Blues Boston
location-iconBoston MA

*WHO ARE YOU?*Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!*The Role: *The Kitchen Supervisor is responsible for daily operations of kitchen, station production and daily paperwork, execution of line level checklist and procedures.*WHAT THIS ROLE WILL DO** Work with Chef to schedule shifts for kitchen staff* Ensure that there is no unapproved overtime on shift* Check labor daily in Labor Management system* Perform all opening and closing kitchen supervisory tasks* Assist in making decision for staff and reaching resolutions of staff issues and situations* Motivate kitchen staff for better performance and guest service* Create harmonious working atmosphere for staff* Monitor staff compliance with all House of Blues rules and policies* Assist in performance of all job functions required of staff, including the lifting/moving of up to 150 lbs.* Ensure that kitchen staff maintains clean kitchen area throughout shift* Maintain shift checklist, daily cleaning list, and master cleaning list* Assist in cleaning spills, wiping surfaces and equipment, and keeping floor clean and free of food, trash, or other obstacles throughout shift* Oversee food production to ensure quality and consistence with House of Blues standards* Ensure timely delivery of food items (4-6 minutes for lunch appetizer; 8-10 minutes for dinner appetizer; 8-10 minutes for lunch entrée; 12-16 minutes for dinner entrée)* Communicate information and coordinate between kitchen and other departments* Maintain cooperative relationship with other departments* Attend and assist in manager meetings* Communicate information between kitchen staff and managers* Assist other employees as needed*WHAT THIS PERSON WILL BRING** Knowledge of high-volume kitchen operations* Ability to run all kitchen operations* Knowledge of food costs, labor costs, and product costs* Skill in cooking, cost controls, and management* Crew development, and crew training procedures* High School diploma* Knowledge of kitchen sanitation procedures* Computer knowledge including Microsoft Word and Excel* Position requires extended periods of prolonged standing and working on your feet* Must be able to lift and/or move up to 150 lbs.* COVID-19 vaccination will be required for this position subject to legally valid exemptions._*Preferred: *_* College degree or related experience* Bilingual in Spanish* Operations and procedures of a multi-faceted entertainment facility* Ability to organize and manage time_*Physical Demands/Working Environment: *_* Working environment is fast-paced and often loud and stressful* Position requires extended periods of prolonged standing and working on your feet* Extreme Heat* Must be able to lift and/or move up to 150 lbs.If you are interested in this position, please apply via Workday. Please see link below.https://livenation.wd1.myworkdayjobs.com/LNExternalSite/job/Boston-MA-USA/Kitchen-Supervisor---House-of-Blues-Boston\_JR-43535-3Job Type: Full-timeBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Tuition reimbursement* Vision insuranceExperience level:* 1 yearPay rate:* Hourly payShift:* 8 hour shiftWeekly day range:* Monday to Friday* Weekend availabilityAbility to commute/relocate:* Boston, MA 02215: Reliably commute or planning to relocate before starting work (Required)Experience:* Culinary experience: 1 year (Preferred)* Cooking: 1 year (Preferred)Work Location: One location

Part Time / Full Time
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Doorperson
Related Companies
location-iconBoston MA

ResponsibilitiesTo learn more about Related visit https://vimeo.com/434468879The Doorperson is responsible, under the direction of the Resident Manager, for providing door services to residents and guests of the assigned RMC building in compliance with all company policies and procedures and all applicable Fair Housing and Human Rights statutes. The schedule for this role will be Day Shift from 7:00 am to 3:30 pm, Tuesday to Saturday or Swing Shift from 3:00 pm to 11:30 pm Tuesday to Saturday. BRAND BEHAVIORS:Opens the entrance door for residents and guestsGreets residents and guests in a professional and courteous manner.Guides guests and vendors to the Concierge desk.Ensures that the area in proximity to the door is void of unauthorized individuals and is kept clean and orderly.Keeps the entrance to the building clear of snow, when necessary.Keeps the lobby windows clean.Dusts/mops the lobby floor, as necessary.Monitors the building's arrivals and departures.Hails taxicabs, upon request, for residents and guests. Opens car doors, as necessary.Assists with luggage and packages, as necessary.Polices the lobby, as necessary.Relieves Concierge for breaks or during absences.Assists Concierge with the signing in of deliveries into logbook, announcing guests, receiving/dispersing mail and packages, and other resident/guest assistance, when appropriate.Compensation:$20 - $22 / hour Benefits:Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities QualificationsGood communication and interpersonal skills.High School diploma or equivalent.Ability to work independently.In service training available.Previous door attendant experience helpful.Ability to lift up to 50 poundsPlease note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.#RMC#LUXOverviewRelated Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers - RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we've been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher.At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you're encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, employee engagement, and investing in leadership development to continuously improve the employee experience.Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policyGood communication and interpersonal skills.High School diploma or equivalent.Ability to work independently.In service training available.Previous door attendant experience helpful.Ability to lift up to 50 poundsPlease note that Related has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, Related employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.#RMC#LUXTo learn more about Related visit https://vimeo.com/434468879The Doorperson is responsible, under the direction of the Resident Manager, for providing door services to residents and guests of the assigned RMC building in compliance with all company policies and procedures and all applicable Fair Housing and Human Rights statutes. The schedule for this role will be Day Shift from 7:00 am to 3:30 pm, Tuesday to Saturday or Swing Shift from 3:00 pm to 11:30 pm Tuesday to Saturday. BRAND BEHAVIORS:Opens the entrance door for residents and guestsGreets residents and guests in a professional and courteous manner.Guides guests and vendors to the Concierge desk.Ensures that the area in proximity to the door is void of unauthorized individuals and is kept clean and orderly.Keeps the entrance to the building clear of snow, when necessary.Keeps the lobby windows clean.Dusts/mops the lobby floor, as necessary.Monitors the building's arrivals and departures.Hails taxicabs, upon request, for residents and guests. Opens car doors, as necessary.Assists with luggage and packages, as necessary.Polices the lobby, as necessary.Relieves Concierge for breaks or during absences.Assists Concierge with the signing in of deliveries into logbook, announcing guests, receiving/dispersing mail and packages, and other resident/guest assistance, when appropriate.Compensation:$20 - $22 / hour Benefits:Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program Financial Benefits: Competitive salary and incentive packages; 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

Part Time / Full Time
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(Administration ) Operations and Development Coordinator
Transition House (Cambridge, MA)
location-iconCambridge MA

*Transition House’s mission *is to end domestic violence in our community. For over 40 years, Transition House has worked throughout Cambridge and beyond to create a culture where breaking the cycle of violence is an ongoing priority and where people affected by domestic violence can live in safety, access housing, resources and the holistic support they need to thrive._*Transition House values diverse life experience and is an Equal Opportunity/Affirmative Action Employer. Bilingual/bicultural applicants, survivors of domestic violence, persons of color, people with disabilities and GLBTQI people are strongly encouraged to apply.*__*-NO RESUMES WILL BE REVIEWED WITHOUT AN ENCLOSED COVER LETTER-*_*Position Summary: *Responsible for supporting Transition House’s administrative operations, fund development and coordinating special projects as assigned.*Reports to: *Operations Director*Essential Duties and Responsibilities: **Operations*• Support accounts payable and accounts receivable functions, including monthly credit card statement reconciliation• Support annual audit reporting process• Coordinate Quarterly review with accountant to match general ledger to our reconciliation• Respond to calls and assess navigation of calls based on the nature of the crisis (forwarding to hotline, Community Intake Line, Safelink etc.)• Manage working relationships with a variety of vendors (including those in building trades, maintenance, IT, office equipment, etc.)• Lead the bids research process for potential vendors along with maintaining current vendor relations• Respond to maintenance order requests at Emergency Shelter and Administrative Office;communicate with appropriate professionals and follow through on successful resolution of needs• IT Troubleshooting (all office equipment)• Complete scheduled Monthly Neon report for Operations Director and Accountant to review.• Coordinate and purchase orders throughout programs• Assist with processing of payroll functions, including on boarding of new employees for the review of Director of Operations, creation of new employee email addresses• Set up all necessary technological equipment prior to onboarding of new employees• Process weekly bank deposits• Review and identify monthly receivables with Director of Operations• Retrieve daily mail from post office, sort and distribute to appropriate program• Manage Administrative Google Drive for operational and development needs• Manage and liaise with Shelter Operations Coordinator for all operational needs at the shelter (including renovations & maintenance projects)*Development*• Manage, maintain, and update donor and grant data management system• Ensure all executed grant reports are uploaded to Donor database• Create and review monthly donation reports through donor database• Coordinate and process in-kind donations• Work with Senior staff and board members to plan and execute a variety of different events each year including public events and fundraisers• Collaborate with Development Liaison to manage Transition House’s social media (Facebook, Twitter, Instagram)• Assist Executive Director with preparation for board meetings• Research donors and potential donors• Maintain positive connections with donors• Update and generate acknowledgment letters and develop creative ways to appreciate donors*Administration*• Collect and filter through mail each day• Coordinate and manage monthly cleaning and office supply order• Create Flyers and promotional materials for internal use*Qualifications*To perform this job successfully, an individual must perform each essential duty satisfactorily and demonstrate the knowledge and skills necessary to provide support to various staff. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.*Personal and professional Qualifications*• Must exhibit a very high level of professionalism.• Superb oral and written communication and moderate math skills• Must be able to always communicate with colleagues effectively• Demonstrated capacity to work in a nontraditional work environment with people from diverse cultural, economic and linguistic backgrounds.• Proven ability to be proactive and meet multiple deadlines and balance numerous projects simultaneously.• Capacity to perform well under pressure, with tight deadlines and when unusual needs arise.• Uphold the organization’s high standard of ethics and commitment to social justice.• Uphold the organization’s demand for the confidentiality of our clients.• Promote a positive image of Transition House in communication and interaction with program participants, co-workers, and external community.• Embody a positive attitude, flexibility and ability to work collaboratively and productively in a dynamic, change-driven, highly collaborative and informal environment.• Capacity to be empathic toward survivors of domestic violence, homelessness and trauma.• Highly proficient and up-to-date computer skills including MS Office Suite and comfort with data management systems.• Must be self-directed, thrive in an unpredictable environment and have a sense of humor.• Strong attention to detail and organization is imperative to be successful in this role• Must keep a clean working environment• Valid driver’s license required.• CORI check required.*Supervisory Responsibility*N/A*Education*BA required*Experience*At least two years of administrative experience, preferably in a nonprofit setting.*Physical Demands*Ability to climb stairs, bend and lift items up to 20 lbs, walk up to a half mile between different sites.Job Type: Full-timePay: $27.47 - $29.67 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Parental leave* Professional development assistanceSchedule:* 8 hour shift* Day shift* No weekendsAbility to commute/relocate:* Cambridge, MA: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Part Time / Full Time
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Night Auditor
Hilton Boston Faneuil Hall
location-iconBoston MA

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks.*QUALIFICATIONS: ** At least 1 year of progressive experience in a hotel or a related field required.* High School diploma or equivalent required.* College course work in related field helpful.* Previous supervisory responsibility preferred.* Must be able to work independently and with minimal supervision.* Knowledge of Accounting Principles.* Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.* Must be proficient in Windows operating systems company approved spreadsheets and word processing.* Must be able to convey information and ideas clearly.* Must be able to evaluate and select among alternative courses of action quickly and accurately.* Must work well in stressful high pressure situations.* Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.* Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.* Must be able to work with and understand financial information and data and basic arithmetic functions.* Must be able to work in a self-managed environment.* Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.* Must maintain composure and objectivity under pressure.*RESPONSIBILITIES: ** Approach all encounters with guests and associates in a friendly service-oriented manner.* Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.* Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).* Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.* Maintain a friendly and warm demeanor at all times.* Initiate and complete the End of Day process.* Run all reports as required for Food and Beverage audit.* Complete the Night Audit checklist for computer procedures daily.* Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.).* Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.* Maintain Front Office computer system operation according to Aimbridge Hospitality standards.* Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m.* Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific)* Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.* Follow safety and emergency procedures according to Aimbridge Hospitality standards.* Maintain proper record keeping (i.e. log books etc.) according to Aimbridge Hospitality standards.* Be familiar with all Aimbridge Hospitality's policies and house rules.* Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills.* Maintain radio contact with other associates during entire shift.* Have a working knowledge of security procedures.* Ensure associates are at all times attentive friendly helpful and courteous to all guests managers and fellow associates.* Prepare and distribute the Daily Flash Report as needed.* Transfer the master or house accounts as necessary.* Distribute work (i.e. revenue printouts charge and paid folios vouchers and checks etc.) as directed by S.O.P.'s.* Train any new Night Auditors as requested by management.* Run morning reports according to Aimbridge Hospitality procedures.* Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's.* Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific)* Handle items for “Lost and Foundâ€\_ according to the standard.* Complete any reports as requested by management in a timely manner.* Complete any miscellaneous duties as required (i.e. resetting Food and Beverage P.O.S. where necessary distribution of credit 'Watch List' and preparation of daily revenue summary).* As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests.* Attend meetings as required by management.* Perform any other duties as requested by the Guest Services Manager or any other member of management.*UNION POSITION*Job Type: Full-timePay: $27.47 per hourBenefits:* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* Holidays* Night shift* Overnight shift* Overtime* Weekend availabilityWork Location: One location

Part Time / Full Time
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KERING EYEWEAR Brand Ambassador (Boston)
Kering Eyewear
location-iconBoston MA

SummaryKering Eyewear is the one and only Luxury Eyewear company.Kering Eyewear is part of the Kering Group, a global Luxury group that develops a series of renowned Houses in Fashion, Leather Goods and Jewelry.Kering Eyewear is the most relevant player in the Luxury Eyewear market segment.Founded in 2014, Kering Eyewear is the most relevant player in the Luxury Eyewear market segment. The Company designs, develops and distributes eyewear for a complete and well-balanced portfolio of 17 brands, which includes the Proprietary brands LINDBERG, the undisputed design luxury Danish eyewear company, and Maui Jim, recognized for its outstanding lens technology and distinctive Hawaiian heritage, as well as the Houses brands Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, Chloé, Alexander McQueen, Montblanc, Brioni, Dunhill, Boucheron, Pomellato, Alaïa, MCQ and Puma.We are currently seeking a Sales Brand Ambassador in the Boston Area, who will report to the Mid Atlantic District Manager as part of our dynamic US Optical Sales team.Your opportunityDeliver Net Sales Targets by brand in the assigned territory - Opticians, Optometrists and Ophtalmologists (3Os).Build the appropriate door distribution in a qualitative manner in keeping with the brands DNA.Develop strong relationships with customers built on a long term partnership view to maximize sell through.Build a balanced brand sales portfolioHow you will contributePresent and maximize the sell in sales of Optical frames and Sunglasses.Work with the customer to maximize sell through sales with visibility and trade marketing programs.Provide in store training to maximize sales.Provide timely and accurate reporting.Who you areProven track record of growing sales and building door distribution among wholesale customers.Strong relationships with customers built on service and trust.Outstanding interpersonal, communication, and presentation skillsAbility to work in a fast paced entrepreneurial environment.University Degree or equivalent experienceExperience within fashion, luxury, cosmetics, consumer goods environmentsAvailable to travel up to 80% of time to visit clientsComputer literate (Microsoft Word, Excel, Powerpoint)Why working with us?This is an excellent opportunity to join the Kering Eyewear adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a Kering Eyewear managerial principle and we are committed to foster internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Part Time / Full Time
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Motorcycle Parts & Accessories Associate
Boston Harley-Davidson
location-iconRevere MA

*Do you love motorcycles? *We are in search of a Parts Associate to join our Boston store! If you have motorcycle parts experience, strong customer service skills, and the ability to quickly learn then we want you to join our team! Think no further and apply to join a fantastic company!Full Time position with weekend availbility required.*Summary Description*Setup and maintain an appealing retail environment and assist all customers with their shopping and purchase of merchandise.*Key Results Areas** Retail Sales of Parts & Accessories* Customer Service* Clean & efficient Parts and Accessories environment* Service Department support*Major Duties and Responsibilities*1) Retail Sales of Parts & Accessories* Assist Parts Manager with attaining retail sales objectives.* Process merchandise and prepare product for showroom floor.* Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.).* Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, etc.* Create well organized presentations which appeal to our customers.* Continuously maintain showroom product availability by stocking shelves and displays.* Maintain updated customer mailing lists.* Attend training sessions to keep current with merchandising & inventory control issues.2) Customer Service* Provide excellence customer service to all of the dealership’s customers.* Greet customers immediately, in a courteous and friendly manner.* Develop and share knowledge of all Parts and Accessories merchandise, parts history, and motorcycle service.* Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction.* Handle telephone transactions quickly, and courteously.* Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase.* Assist customers with determination of Parts and Accessories requirements and research merchandise in catalogues.* Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.* Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service.3) Clean & Efficient P&A Environment* Ensure merchandise displays are stocked, clean, and appealing to customers.* Ensure all non-retail areas of the Parts Department are kept clean, neat, and orderly at all times.* Become familiar and efficient with all phases of the computer system required for P&A* Conduct and participate in periodic physical inventory of all merchandise (counts, reports etc.).* Assist the receiving department by labeling and preparing products for the showroom floor.4) Service Department SupportOccasionally, Parts Department staff will be required to satisfy the following needs for our Service Department.* Take service technicians’ orders for parts and fill them as fast as possible.* Assist service technicians in determining parts & accessories requirements for individual jobs.* Recommend related Parts and Accessories which may be required for a job.* Supply cost of parts information on repair orders.* Interface with Service Technicians and ensure their Parts and Accessories needs are being met.* Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly.* Notify service personnel when special parts or back-ordered parts are received.5) Other Duties* As Assigned*Supervisory Responsibilities** None*Commitments** Treat all employees and customers fairly, courteously, and with dignity.* Be prompt and available for flexible scheduling.* Demonstrate a professional approach to customer service.* Review and complete all P.A.C.E., P.H.D., and PROSELL tapes required to achieve Parts and Accessories Sales recognition (Gold Level) through the H.D.U. program offered by the Harley-Davidson Motor Company, and attend training sessions to keep current with P&A merchandising & inventory control topics as assigned by the Parts Manager.* Accept direction, follow instructions, and work well with other people.* Assist and become active in team decisions. Offer advice and suggestions for better ways to conduct business in the department, merchandising, and general improvements.*Qualifications** Must have ability to get along with a broad customer base.* Knowledge and experience with servicing of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.* Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.*Job Requirements** Knowledge of motorcycle front end, suspension, and engine components and the commitment to continually develop knowledge.* Ability to look up parts and quote prices for parts using proper catalogue for particular motorcycle.*Physical Demands** The noise level in the work environment is occasionally loud.* Occasionally required to bend, stoop, crouch, reach, and lift 50+ lbs. of material.*Working Conditions** Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.* Occasionally, exposed to exhaust fumes or other airborne particles.Job Type: Full-timePay: $17.00 - $23.00 per hourBenefits:* 401(k)* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Life insurance* Paid time off* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceSchedule:* Monday to Friday* Weekend availabilitySupplemental pay types:* Commission payEducation:* High school or equivalent (Preferred)Work Location: One location

Part Time / Full Time
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Technology Consultant
Commonwealth Financial Network LLC
location-iconWaltham MA

Job ID: W-2022-MB# of Openings: 1Category: Technology - Technical SupportType: Permanent/ Full-TimeOverviewWhether you're looking for a high-energy, inclusive atmosphere or a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and opportunities for flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Technology department offers a hybrid work schedule, so you'll be able to work from home part-time!Our Technology Consulting team is looking to bring a consultant into the fold. In addition to the requisite technical knowledge, our ideal candidate will also have a natural ability for delivering indispensable customer service. An outgoing personality balanced with a calm, can-do demeanor is a must for this position.Key responsibilities Installing and configuring on-site and remote small business networks, including hardware and software firewallsProviding a top-notch customer service experience that leaves a lasting positive impression while working with financial advisors who are transitioning their business to CommonwealthMaintaining constant communication with our end users to help Commonwealth advisors make smart, strategic use of their technology solutionsOrganizing and analyzing information, processes, and research that will best serve our advisors' technology needsThinking through problems creatively-not just looking at by-the-book solutionsUsing Commonwealth resources to quickly get users back to workProviding back-end support to offices going through a consultationCore strengths An attitude of adaptability and flexibilityComfortable working in a fast-paced environment with constant changesA good operational understanding of brokerage houses and financial advisory businessExcellent written, verbal, and presentation skills, with the ability to facilitate meetingsDetail oriented; ability to multitask and meet deadlinesComfortable working independently, but also a team playerStrong computer skills and the ability to learn new applicationsAdditional skills and knowledge At least 3 years of experience working in the technology fieldExperience working with small business owners and configuring and troubleshooting small business networks (on-site and remote)Customer service experience in a financial services environment is a plusExperience with DNS, VPN, Microsoft Exchange, Microsoft Windows and Microsoft 365, Microsoft Visio, Check Point firewalls, Mac OSX, mobile devices, and day-to-day office technology solutions (e.g., printers, scanners, computers)Synology DSM and Zscaler knowledge is a plusIn touch with technology trends and what's newHave we piqued your curiosity? Can you see yourself thriving in this opportunity? Let's introduce ourselves.Picture Yourself HereImagine keeping company with big thinkers and even bigger doers who share a common purpose to make a profound difference. Figure in an experience-it-to-believe-it culture, massive growth potential, and benefits galore, and you get the full impression. We are committed to providing a supportive, equitable environment where you can bring your full, authentic self to your work every day and truly thrive in meaningful ways-personally and professionally. At Commonwealth, everyone plays a part in our success story. And in building a more diverse and inclusive workplace, we are broadening our perspectives and capabilities. Together, our potential is limitless. We invite you to join us on the path to a brighter future!About CommonwealthCommonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. J.D. Power ranks Commonwealth "#1 in Independent Advisor Satisfaction Among Financial Investment Firms, Eight Times in a Row." Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, so our employees genuinely enjoy coming to work. Our refreshing workplace culture has earned us 43 Best Place to Work awards-and counting. The Fine PrintWe care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.Commonwealth is an equal opportunity employer, making intentional efforts to source the very best talent from all backgrounds. #LI-ML1PI196077626

Part Time / Full Time
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Client Services Coordinator
PSMJ Resources, Inc.
location-iconNewton MA

PSMJ Resources, Inc. is the worldwide leader in business information, training, and consulting for the architecture, engineering, and construction industry. We are looking for an enthusiastic professional with a passion for details who is ready to join a dynamic and entrepreneurial team.In this full-time position at our Newton, Massachusetts headquarters (hybrid schedule with 3 days in-office per week), the Client Services Coordinator is a key member of our nimble and fast-moving in-house education team who provides critical support to our clients throughout the consulting process and ensures an exceptional client experience. As Client Services Coordinator, you will be the go-to resource for our top consulting clients, keeping them organized throughout the entire engagement from start to finish. You will work both independently and collaboratively with our client services team and PSMJ’s team of consultants. Our ideal candidate has a positive and go-getter attitude, a polished demeaner, and an eye for detail. Because PSMJ is an entrepreneurial, self-starter environment, the ideal candidate is an ambitious, solutions-oriented problem solver who is proactive in meeting our clients’ needs. In this role, the successful applicant will pro-actively:Assume ownership of client engagements as assigned, working directly with the client and consultants to ensure all engagement details are executed effectively and meet client objectives and PSMJ standards.Manage all client facing communication, serving as the main point of contact from contract turnover to engagement close out.Coordinate all pre-engagement logistics including scheduling of deliverable due dates, sending key reminders to clients for outstanding items, scheduling and management of consultant and client prep calls.Enter all relevant engagement details and updates into Salesforce.Take total ownership of the consulting engagement calendar, taking pride in knowing exactly where we are with each client.Handle internal processing of client payments and consulting invoicing.Serve as program producer on virtual programs including delivering welcome and closing remarks, polling/Q&A management as well as serving as general point of contact for questions and technical support.Provide support to education and in-house events teams when needed including creation of custom program workbooks, supply shipping, program evaluations and submittal of programs for continuing education credit approval.Due to the client facing nature of this role and the fast-paced culture that we thrive in at PSMJ, this role is the perfect fit for someone who is extremely detail-oriented with a bias for doing.The ideal candidate brings:2+ years of professional experienceExcellent project management, organization, and time management skillsThe ability to thrive in a highly collaborative, fast-paced, team-oriented environmentExtremely customer service oriented with a client first attitudeEnthusiasm for the details and the ability to balance competing prioritiesAbility to take ownership of assignments and associated follow up work and take pride in successful outcomesStrong communication skills (including being comfortable speaking to online audiences)Experience with Salesforce, Microsoft Office, Zoom, and SurveyMonkey a plusLocal candidates only please.

Part Time / Full Time
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Operations Support Associate
Commonwealth Financial Network LLC
location-iconWaltham MA

Job ID: W-2023-TBD1# of Openings: 1Category: Service CenterType: Permanent/ Full-TimeOverviewACCEPTING APPLICATIONS FOR JUNE 2023!Whether you're looking for a high-energy, inclusive atmosphere or a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and opportunities for flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, our Service Center offers a hybrid work schedule, so you'll be able to work from home part time!We're looking for an operations support associate to join our ranks! Commonwealth's Service Center is a caring and fun team of service-minded operations professionals. Through our phone queue, we are the first point of contact for our advisors and their staff. We aim to deliver a great customer experience on every call. We accomplish this by partnering with our advisors and their staff to understand their needs and expectations, share best practices, assist with operational requests, and collaborate with other subject-matter experts to find the right solutions to meet our callers' goals.Our in-house training program is designed for those entering the financial services field and those with industry experience, laying the foundation for a successful career in the Service Center. You will be trained on financial services basics, operational processes, our indispensable service mantra, and effective communication skills.Professional development is one of Commonwealth's core values. You will have the opportunity to earn valuable industry designations and build a variety of meaningful real-world skills through courses and classes. We are currently recruiting for a new class of operations support associates to join our next training program, which begins in June 2023. Key ResponsibilitiesProviding indispensable service to our advisors and their staff in our phone queue by learning and following our business model (more than 80 percent of your day will be dedicated to answering incoming phone calls to identify and resolve operational issues and inquiries)Building trusted relationships with our financial advisors and their staff by understanding their needs and expectationsEducating callers on best practices for a broad range of operational topics and ensuring that their end goals are metStaying current on new resources, products, and procedures, as well as industry news and regulationsCollaborating with various teams across the firm to research and resolve complicated issuesUpholding Commonwealth's legacy of providing indispensable service-a level of service so satisfying that our advisors would never want to be without itCore Strengths and SkillsService-minded with a positive attitudeFriendly and empathetic, with a focus on building meaningful and lasting relationships Ability to learn, retain, and apply new information quickly in a variety of scenariosProven critical thinking skills; ability to identify the best possible solutions by asking the right questionsSuperb listener with outstanding communication skills, both verbal and writtenPunctual; strong organizational skillsDesire to work in a department with a uniquely supportive culture at a company that prides itself on working hard and playing hardExperience in a service-oriented environment is a plusHave we piqued your curiosity? Can you see yourself thriving in this opportunity? Let's introduce ourselves. Picture Yourself HereImagine keeping company with big thinkers and even bigger doers who share a common purpose to make a profound difference. Figure in an experience-it-to-believe-it culture, massive growth potential, and benefits galore, and you get the full impression. We are committed to providing a supportive, equitable environment where you can bring your full, authentic self to your work every day and truly thrive in meaningful ways-personally and professionally. At Commonwealth, everyone plays a part in our success story. And in building a more diverse and inclusive workplace, we are broadening our perspectives and capabilities. Together, our potential is limitless. We invite you to join us on the path to a brighter future!About CommonwealthCommonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. J.D. Power ranks Commonwealth "#1 in Independent Advisor Satisfaction Among Financial Investment Firms, Seven Times in a Row." Privately held since 1979, the firm has headquarters in Waltham, Massachusetts, and San Diego, California.Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, so our employees genuinely enjoy coming to work. Our refreshing workplace culture has earned us 43 Best Place to Work awards-and counting. The Fine PrintWe care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.PI196444721

Part Time / Full Time
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General Manger - Assistant General Manager - FOH Managers
ResourceOne
location-iconBoston MA

Job DescriptionWe are seeking a General Manager, an Assistant General Manager and Front of House Managers - High Energy Concept - Nights Only, soon to be open for daytime hours, to join our team! We have multiple locations in the Boston Metro area. You will be responsible for providing customers with a memorable dining and entertainment experience.Responsibilities:Supervise and coordinate all front-of-house activitiesOversee guest services and resolve issuesEnsure a high quality of service standards and timely food preparationTrain and manage service, host staff to deliver guest satisfactionCreate and adjust staff schedules to meet restaurant needsAdhere to all safety and sanitation regulations​Qualifications:Previous experience in restaurant industry or other related fieldsStrong leadership qualities and the ability to listen and leadAbility to thrive in a fast-paced environmentExcellent written and communication skillsStrong attention to detail and a growth mindsetBenefitsReduced dining cost at other company restaurantsFull benefits plan including 401k after six monthsPaid Time Off Bonus plan based on achieving profit over prior year100% ConfidentialCompany DescriptionSince 1998, ResourceOne and its Recruiters have been leaders in the recruiting industry. Recruiting coast-to-coast, we offer personalized services to our clients to help find them their next Great Hire by delivering superior candidates like you! We focus on your needs and present real job openings to you that our clients are hiring for that are often times not advertised anywhere else. We keep your interest confidential and work hard to meet your needs for your next career step.

Part Time / Full Time
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Residential Counselor
Complete Staffing Solutions
location-iconBoston MA

Job DescriptionSUMMARY OF THE POSITION:The Guest Services Specialist (GSS) works from the policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guest needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.QUALIFICATIONS:EDUCATION/TRAINING:REQUIRED:High School diploma or GEDPREFERRED:Valid MA driver’s license in good standingBilingual English/SpanishKNOWLEDGE/EXPERIENCE:REQUIRED:Minimum of one (1) year of experience in the Human Services fieldPREFERRED:Administering Narcan and CPR in a work settingKnowledge in the areas of addiction, recovery, and mental illnessKnowledge of issues pertaining to the homelessKnowledge of area resourcesPHYSICAL ABILITIES/SKILLS:REQUIRED:Ability to stand for long periods of timeAbility to stretch, bend and lift up to (twenty-five) 25 lbsAbility to assist guests up and down stairs, and in-and-out of wheelchairsAbility to respond quickly to emergenciesMENTAL ABILITIES/SKILLS REQUIRED:Ability to respond safely, quickly, and calmly in emergencies and to emergency situationsAbility to use good judgement in stressful or emotionally charged situationsThe sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuseAbility to be resilient in difficult and ambiguous situationsAbility to handle multiple assignmentsAbility to communicate clearly both verbally and in writingAbility to comprehend and apply Motivational Interviewing and Trauma-Informed Care skillsAbility to communicate/speak (as well as to listen) in a non-judgmental manner ESSENTIAL FUNCTIONS WITHIN THE CORE COMPETENCIES FOR THE POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: Guest FocusActively motivate guests through daily interaction to quickly move out of shelter by any means possible to include staying with family or friends and moving back to their community of originConsistently follow shelter safety policies and procedures promoting a safety conscious work environmentTreat all guests and staff with dignity and respectProactively conduct wellness checks of guests in different sections of the buildingDe-escalate stressful situations utilizing Critical Incident Debriefing and Trauma-informed CareAdminister Naloxone as neededPerform CPR as neededEnforce the “Good Neighbor Policy”: Monitor the building and the surrounding area for safety, security and hazards ensuring a safe/secure environment for guests, staff and all othersConnect guests to emergency medical services, detox and other community programs as needed to include, but not limited to, Triage, Rapid Re-Housing (RRH) services, Day Services, Detox and substance abuse servicesConnect guests to MATCH behavioral supports to assess and respond to symptoms of mental illness and co-occurring disordersEnhance a quick match to housing by working collaboratively with Triage, RRH and housing placement staffMaintain daily shelter documentation to include but not limited to: shelter intake when needed, HMIS systems, log and referral books maintained at the front desk, Suspension of Services (SOS) and SOS statusFollow animal accommodation policiesAssist guests through meal service, and as directed by a supervisor, with showering and/or dressing.Pleasantly greet, welcome and work with volunteers, donors, food servers, tour groups and other visitorsHelp guests with all issues pertaining to lockers as needed or assignedMaintain a knowledge of the effective use of the phone, fax, and computer systems and copiers located throughout the Inn 

Part Time / Full Time
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Sr Case Manager, Weekends
Boston Health Care for the Homeless Program
location-iconBoston MA

Job DescriptionWho We Are:Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 12,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 60 locations to serve some of our community’s most vulnerable—and most resilient—citizens.From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.Bilingual, Bicultural, LGBTQIA identifying, Black, Indigenous, and People of Color are encouraged to apply. To learn more about working at BHCHP, watch our video Please Click Here.Job summary:This position will coordinate care for the patients admitted/transferred to the Stacy Kirkpatrick House Stay in Bed Program from the Barbara McInnis House. The Senior Case Manager will be directly involved in managing the milieu of Stacy Kirkpatrick House and providing supportive patient-focused interventions. The Senior Case Manager will help coordinate patient activities, be the point person for volunteers at Stacy Kirkpatrick House, follow-up on the discharge plans started by the Barbara McInnis House case managers and coordinate with the clinic nurse regarding medical stability and readiness for discharge. Senior Case managers working after regular hours should be comfortable working independently as they will be handling building operations in the absence of other staff members. Hours: Part-time with benefits, 24 hours/week: Saturday and Sunday from 7am-7:30pmEssential Duties: Works as part of the multidisciplinary team with the clinic nurse, provider and program site director to manage the milieu of the stay-in beds and address the needs of the patients.Provides detailed shift report of any pertinent patient or building issues to the senior case manager coming in on the next shift and keeps the Director of Stacy Kirkpatrick House informed of all issues that arise.Communicates with the Volunteer Coordinator regarding the volunteers at Stacy Kirkpatrick House to run patient activities and acts as the point person at Stacy Kirkpatrick House for the volunteers.Coordinates transportation to and from appointments in collaboration with Clinical Support Services.Identifies resources to assist patients experiencing homelessness, substance use disorders and/or mental illness.Provides resources to secure discharge placement and, when possible, other alternatives to shelter living.Facilitates transfers and discharges to and from the stay-in beds. Greets new patients coming in to Kirkpatrick House and helps them to acclimate.Assists patients in securing a safe discharge plan such as to a treatment program or half way house.Reports on all discharge planning to ensure clear communication regarding the discharge plan. Builds on the discharge plan from week to week and demonstrates this process in team discussion and notes.Monitors the stay-in beds off shift and assists with emergencies by calling security, Eascare or 911 as appropriate.In the absence of housekeeping staff, provides cleaning support in the event of a spill or other event.Provides support to the nurse while they are providing nursing care. Assists with linen stocking, clinic stocking, bed checks, meal set-up, clean up and other duties as needed.Qualifications:Previous case management or human service experience required. 3 - 5 years of experience preferred.Prior experience working in a group home or housing program preferred.Experience and training in Motivational InterviewingBachelor's degree; BSW or social service degree preferredDemonstrated interest in working with underserved populations.CPR certified and trained in providing emergency services such as administering Narcan until an ambulance arrives, or willing to become certified and trainedCompensation:The compensation starts at $22.07 per hour and increases based on years of experience.BHCHP full time employees are eligible for our competitive time off policy of 4 weeks’ vacation, health, dental and vision insurance, 403B retirement savings plan and employer retirement contribution, and pre-tax MBTA pass program with 40% discount. In addition, eligible employees will receive yearly increases, additional annual compensation of $7,500 for demonstrated bilingual proficiency and the opportunity to work with local hospitals and community health centers.Does this amazing opportunity interest you? Then we'd love to hear from you. As an Equal Opportunity Employer, BHCHP pledges not to discriminate against and encourages those from underrepresented and underserved backgrounds to apply, particularly Black, Indigenous, and People of Color (BIPOC), LGBTQIA identifying, first generation college students and adults without a college degree, Bilingual and Bicultural persons; and individuals from low economic backgrounds.Covid-19 Vaccination: For the protection of our workplace and patients, BHCHP requires all staff to be fully vaccinated against Covid-19. Proof of Covid-19 vaccination(s) is required for employment. All candidates offered employment will be given details about how to demonstrate receipt of vaccination.Powered by JazzHR9Lw1cTvJDy

Part Time / Full Time
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Medical Assistant / Medical Receptionist
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:RegularScheduled Hours:40Work Shift:Medical Assistant / Medical ReceptionistJob Description:Job Summary: Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager or RN with input from assigned Physicians, Nurses or other health care providers.Essential Responsibilities: Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed.Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures.Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department.Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires s.Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition).Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls.Required Qualifications:High School diploma or GED required.0-1 years related work experience required.Medical assisting experience required through any of the following areas: MA, CNA (or LNA), EMT, PCT certificate, Associates Degree in Medical Assisting. Current or former nursing or medical student who has completed at least one clinical rotation. Successful completion of BIDMC in-house competency program in 2019. Successful completion of Basic Clinical Skills course at Northeastern University.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.Preferred Qualifications:Phlebotomy Certificate preferred.Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Age based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.FLSA Status:Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Part Time / Full Time
job-list-card-figure
FT Cashier. No Nights or Weekends! $500 Sign On Bonus
NexDine
location-iconBraintree MA

Job DescriptionHere at NEXDINE, we make diversity our advantage. From the workforce we support, the clientele we service, to the food we create, diversity is our secret sauce!Want to hear more about our Guiding Principles and what drives us? Apply below!Job DetailsPosition: Full-Time CashierLocation: Private High School - BraintreeSchedule: Monday through Friday - NO nights or Weekends!Hours: 6:30 AM – 2:30 PMHourly Pay Rate: Benefits: YES!We provide our full-time team members a generous compensation and benefits package, training, opportunity, and support. We provide resources, rewards, and incentives to our valued employees.Health, dental and vision insuranceCompany-paid life insuranceMany supplemental insurances401(k) savings planPaid vacation, holiday and sick timeEmployee Assistance Program (EAP)Plus various perks!The Cashier is responsible for assisting with front of the house operations within our corporate cafe. Duties include serving and assisting customers during the check-out process, as well as some light food prep and stocking coolers while maintaining clean and orderly servery/dining areas.This is a front of the house position; exceptional customer service skills are a must!Cashier Responsibilities:Responsible for running the point of sale system, assisting customers during the check-out process, managing cash, credit or house account paymentsProvide excellent customer service to include being attentive, approachable, greeting and thanking customers entering and exiting the cafeMake sure the customers are being taken care of and the department looks clean and presentable at all timesSet up and restock product, displays, coolers and workstations as neededLight food prep including baking cookies and grab and go itemsAt end of shift, the Cafe Cashier will help clean and restock the cafe including but not limited to wiping down the tables, cleaning around the coffee bar, mopping, etc.Cashier Requirements:High school diploma or equivalentPrevious food/customer service experience preferably within a corporate dining settingMust be dependable and have excellent customer service skillsPay Frequency:Weekly - Direct DepositWho We Are:We're NEXDINE, a fast-growing specialty dining service provider, we're the "Fresh Idea People". We offer excellent working conditions, empower creativity, cool technology and of course, great food. We hire and keep great people! We work as a team and everyone contributes to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more! We want you to continue to learn new things and also teach others what you know so you too can grow! We empower our people to make the choices that ensure every NEXDINE customer is satisfied with our services. We all work hard, love what we do and have fun too!NEXDINE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other classification protected by law. NEXDINE participates in E-Verify.$500 Sign On Bonus Paid After 30 Days of Employment

Part Time / Full Time
job-list-card-figure
Clinical Practice Assistant - Anesthesia Pain Management Center
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:RegularScheduled Hours:40Work Shift:Day (United States of America)Seeking Full-Time coverage for Pain Management Center located at 1 Brookline Place, Brookline MA. 40-hours, Monday-Friday.Job Description:Job Summary: Performs both administrative and clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner by phone and in person. Duties include but are not limited to greeting, check-in, scheduling and medical assisting. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager or RN with input from assigned Physicians, Nurses or other health care providers.Essential Responsibilities: Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed.Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates.Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs.Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures.Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet).Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements.Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department.Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires s.Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition).Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls.Required Qualifications:High School diploma or GED required.0-1 years related work experience required.Medical assisting experience required through any of the following areas: MA, CNA (or LNA), EMT, PCT certificate, Associates Degree in Medical Assisting. Current or former nursing or medical student who has completed at least one clinical rotation. Successful completion of BIDMC in-house competency program in 2019. Successful completion of Basic Clinical Skills course at Northeastern University.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.Preferred Qualifications:Phlebotomy Certificate preferred.Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Age based Competencies:Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.FLSA Status:Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/Disabled

Part Time / Full Time
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Director of Information Technology
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Part Time / Full Time
location-iconCambridge MA
Job Description

Director of Information Technology

Department: IT Department

Reports To: Deputy Executive Director
FLSA Status:
Salaried - Exempt

Summary

The primary purpose of this position is to provide supervision to the IT functions of the Cambridge Housing Authority (“CHA” or “Authority”), including hardware and software acquisition and implementation, in order to establish efficient and user-friendly systems. The incumbent must understand the impact of technology on operational and organizational issues and is expected to foster a technological framework that operates to support both the initiative and the staff responsible for doing the work.

All activities must support the CHA’s strategic goals and objectives and produce results that accomplish the goals of the Agency.

Cambridge Housing Authority (CHA) provides long-term rental housing and rental assistance to more than 5,500+ low-income families, elders and disabled individuals through its Public Housing and Housing Choice Voucher (HCV) Programs in and around Cambridge, MA. Cambridge Housing Authority has been awarded national affordable housing accreditation and became the seventh affordable housing provider to receive AHAB accreditation. The designation of “Accredited Affordable Housing Organization” reflects an organization’s commitment to meeting high performance standards established by the affordable housing industry and to providing quality, well-managed housing.

Compensation and Benefits

CHA offers a competitive compensation commensurate to experience. Benefits package includes health and dental insurance, paid time off (sick, vacation, and personal), paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more. CHA employees enjoy flexible work schedules including hybrid work from home arrangements.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Ten years of experience in information technology, and at least five years’ experience in a leadership role. Experience in project management or supervision, especially projects that require changes to programs, roll-out of new procedures, policy, software, or similar organizational changes is preferred. Previous experience managing technology and staff is preferred. Must possess a valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.


Technical Skills

To perform this job successfully, an individual should have experience managing IT services in a hybrid on-premises/cloud environment and should be familiar with cybersecurity standards and best-practices, including NIST 800-171. Must be able to adapt quickly to an ever-changing information technology landscape and assemble technical and organization data into information useful to support evidence-based decisions. Demonstrated ability to select and successfully implement new software and hardware.


Essential Duties and Responsibilities

The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

  • Maintains inventory of technology assets, while ensuring these assets are appropriately defended against cybersecurity threats
  • Serve as thought-leader and subject matter expert for technology-related matters.
  • Represents the Authority at public, industry, and other events and meetings
  • Develops, implements and updates 3-year IT plan
  • Supervises IT staff and provides back-up support on an as needed basis
  • Develops training and otherwise assists departments in the adoption of new technology solutions and platforms
  • Oversees the deployment and appropriate maintenance of the CHA’s housing management software. Partners with other department heads to ensure employees obtain appropriate levels of training
  • Develops the Authority’s technology infrastructure in support of its strategies and goals.
  • Works with IT and other department staff on meeting all aspects of HUD reporting requirements
  • Keeps abreast of current technological development/trends in area of expertise.
  • Identifies and analyzes training needs of IT staff based on the CHA’s technology strategy.
  • Performs other related duties as assigned


Competencies

To perform the job successfully, an individual should demonstrate the following competencies:


Behavioral Competencies

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Strategic Capacity and Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates. Makes decisions based on ethical and social responsibility principles.

Program and Project Management: Plans, manages, and evaluates specific activities in order to deliver the desired outputs. Strategically and efficiently takes appropriate partners in the planning, execution and implementation of projects.

People Management and Empowerment: Directs the activities and development of team, while respecting their individuality and the benefit of diverse ideas and approaches.

Job Competencies

  • Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA
  • Demonstrated expertise and knowledge of administration management and operations
  • Proficient with the principles of organizational management, personnel administration and supervision
  • Knowledge of state and federally supported affordable housing programs
  • Knowledge of project management principles and practices
  • Working knowledge of IT systems and understanding of technology as applied in the work place
  • Ability to research, verify, analyze, evaluate, and communicate information and incorporate results as required
  • Ability to use statistical information and present data clearly and concisely
  • Ability to prepare written reports and analysis
  • Ability to understand financial documents, budgets, and reports
  • Ability to establish and maintain effective working relationships with Authority staff
  • Demonstrated expertise in identifying possible conflicts or delays and develop alternative actions to ensure work is complete.
  • Demonstrated skill in interpreting the Agency's strategic goals and structure and applying these expectations to the performance of the department’s actions and deliverables.
  • Demonstrated skill in communicating ideas in both technical and user-friendly language, and clearly and concisely, both verbally and in writing.
  • Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
  • Ability to work with limited supervision and make sound independent decisions.
  • Ability to be cognizant of problems, needs, and attitudes of the physically, socially, and economically disadvantaged
  • Ability to establish positive working relationships with representatives of community-based organizations, other agencies, Agency management and staff, and the public

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment. The noise level in the work environment is usually moderate.


COVID NEW HIRE PROTOCOLS

Cambridge Housing Authority seeks to keep a safe and healthy work environment for all our employees. To do so we require new employees to comply with our Vaccination Policy as outlined below.


IMPORTANT: VACCINATION POLICY FOR NEW EMPLOYEES

Prior to the start of employment, new employees must have received either a single dose COVID-19 vaccine (J&J) or the first dose of a two-dose vaccine (Pfizer or Moderna). The second dose of a two-dose vaccine must be completed as soon as possible but no later than 45 days following the start of employment or within the recommended waiting period of the vaccine received, whichever is first. Your cooperation with this policy is required and helps us ensure a safer work environment for everyone.


M-F; Flexible Schedule; Hybrid Work From Home Eligible
40 hours, salaried



PI197001734

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Director of Information Technology
share-icon
Part Time / Full Time
location-iconCambridge MA
Job Description

Director of Information Technology

Department: IT Department

Reports To: Deputy Executive Director
FLSA Status:
Salaried - Exempt

Summary

The primary purpose of this position is to provide supervision to the IT functions of the Cambridge Housing Authority (“CHA” or “Authority”), including hardware and software acquisition and implementation, in order to establish efficient and user-friendly systems. The incumbent must understand the impact of technology on operational and organizational issues and is expected to foster a technological framework that operates to support both the initiative and the staff responsible for doing the work.

All activities must support the CHA’s strategic goals and objectives and produce results that accomplish the goals of the Agency.

Cambridge Housing Authority (CHA) provides long-term rental housing and rental assistance to more than 5,500+ low-income families, elders and disabled individuals through its Public Housing and Housing Choice Voucher (HCV) Programs in and around Cambridge, MA. Cambridge Housing Authority has been awarded national affordable housing accreditation and became the seventh affordable housing provider to receive AHAB accreditation. The designation of “Accredited Affordable Housing Organization” reflects an organization’s commitment to meeting high performance standards established by the affordable housing industry and to providing quality, well-managed housing.

Compensation and Benefits

CHA offers a competitive compensation commensurate to experience. Benefits package includes health and dental insurance, paid time off (sick, vacation, and personal), paid holidays, life and disability insurance options, tuition reimbursement, commuter benefits, retirement pension and deferred compensation 457b plans, and more. CHA employees enjoy flexible work schedules including hybrid work from home arrangements.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience

Ten years of experience in information technology, and at least five years’ experience in a leadership role. Experience in project management or supervision, especially projects that require changes to programs, roll-out of new procedures, policy, software, or similar organizational changes is preferred. Previous experience managing technology and staff is preferred. Must possess a valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.


Technical Skills

To perform this job successfully, an individual should have experience managing IT services in a hybrid on-premises/cloud environment and should be familiar with cybersecurity standards and best-practices, including NIST 800-171. Must be able to adapt quickly to an ever-changing information technology landscape and assemble technical and organization data into information useful to support evidence-based decisions. Demonstrated ability to select and successfully implement new software and hardware.


Essential Duties and Responsibilities

The below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

  • Maintains inventory of technology assets, while ensuring these assets are appropriately defended against cybersecurity threats
  • Serve as thought-leader and subject matter expert for technology-related matters.
  • Represents the Authority at public, industry, and other events and meetings
  • Develops, implements and updates 3-year IT plan
  • Supervises IT staff and provides back-up support on an as needed basis
  • Develops training and otherwise assists departments in the adoption of new technology solutions and platforms
  • Oversees the deployment and appropriate maintenance of the CHA’s housing management software. Partners with other department heads to ensure employees obtain appropriate levels of training
  • Develops the Authority’s technology infrastructure in support of its strategies and goals.
  • Works with IT and other department staff on meeting all aspects of HUD reporting requirements
  • Keeps abreast of current technological development/trends in area of expertise.
  • Identifies and analyzes training needs of IT staff based on the CHA’s technology strategy.
  • Performs other related duties as assigned


Competencies

To perform the job successfully, an individual should demonstrate the following competencies:


Behavioral Competencies

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively.

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work.

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Strategic Capacity and Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates. Makes decisions based on ethical and social responsibility principles.

Program and Project Management: Plans, manages, and evaluates specific activities in order to deliver the desired outputs. Strategically and efficiently takes appropriate partners in the planning, execution and implementation of projects.

People Management and Empowerment: Directs the activities and development of team, while respecting their individuality and the benefit of diverse ideas and approaches.

Job Competencies

  • Knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned area of responsibility in the CHA
  • Demonstrated expertise and knowledge of administration management and operations
  • Proficient with the principles of organizational management, personnel administration and supervision
  • Knowledge of state and federally supported affordable housing programs
  • Knowledge of project management principles and practices
  • Working knowledge of IT systems and understanding of technology as applied in the work place
  • Ability to research, verify, analyze, evaluate, and communicate information and incorporate results as required
  • Ability to use statistical information and present data clearly and concisely
  • Ability to prepare written reports and analysis
  • Ability to understand financial documents, budgets, and reports
  • Ability to establish and maintain effective working relationships with Authority staff
  • Demonstrated expertise in identifying possible conflicts or delays and develop alternative actions to ensure work is complete.
  • Demonstrated skill in interpreting the Agency's strategic goals and structure and applying these expectations to the performance of the department’s actions and deliverables.
  • Demonstrated skill in communicating ideas in both technical and user-friendly language, and clearly and concisely, both verbally and in writing.
  • Ability to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
  • Ability to work with limited supervision and make sound independent decisions.
  • Ability to be cognizant of problems, needs, and attitudes of the physically, socially, and economically disadvantaged
  • Ability to establish positive working relationships with representatives of community-based organizations, other agencies, Agency management and staff, and the public

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. The employee must occasionally transport up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office environment. The noise level in the work environment is usually moderate.


COVID NEW HIRE PROTOCOLS

Cambridge Housing Authority seeks to keep a safe and healthy work environment for all our employees. To do so we require new employees to comply with our Vaccination Policy as outlined below.


IMPORTANT: VACCINATION POLICY FOR NEW EMPLOYEES

Prior to the start of employment, new employees must have received either a single dose COVID-19 vaccine (J&J) or the first dose of a two-dose vaccine (Pfizer or Moderna). The second dose of a two-dose vaccine must be completed as soon as possible but no later than 45 days following the start of employment or within the recommended waiting period of the vaccine received, whichever is first. Your cooperation with this policy is required and helps us ensure a safer work environment for everyone.


M-F; Flexible Schedule; Hybrid Work From Home Eligible
40 hours, salaried



PI197001734