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Full Time retail Team Lead
Hudson Group
location-iconSomerville MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Retail Operations Supervisor
Hudson Group
location-iconMilton MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Assistant Store Manager - Airport
Hudson Group
location-iconSaugus MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Retail Operations Supervisor
Hudson Group
location-iconEverett MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Assistant Store Manager - Airport
Hudson Group
location-iconCharlestown MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Full Time retail Team Lead
Hudson Group
location-iconBoston MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Retail Operations Supervisor
Hudson Group
location-iconRevere MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Full Time retail Team Lead
Hudson Group
location-iconMelrose MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Airport Shop Team Leader
Hudson Group
location-iconMattapan MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Retail Operations Supervisor
Hudson Group
location-iconQuincy MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Airport Store Leadership
Hudson Group
location-iconWakefield MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Assistant Store Manager - Airport
Hudson Group
location-iconLynn MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Retail Shift Leader
Hudson Group
location-iconSwampscott MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Full Time retail Team Lead
Hudson Group
location-iconLynnfield MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Airport Store Leadership
Hudson Group
location-iconReading MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Full Time retail Team Lead
Hudson Group
location-iconBraintree MA

$300 HIRING BONUS FOR JOINING OUR TEAM!GROW With US!Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.What We Will Offer You:• A competitive rate of pay of $18.00 per hour• A 20% off Hudson Employee Discount• A 50% off Hudson Food & Beverage Discount• $300 hiring bonus for joining our teamThis Retail Operations Supervisor Job Is For You, If You Enjoy:• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.• Maximizing sales through the development and supervision of sales associates.• Working at Boston Logan International AirportYour Team is counting on you as a Retail Operations Supervisor to:• Have open and flexible availability to work any shift on weekdays, weekends and holidays• Work a Full-Time scheduleKey Accountabilities:• Conducts store opening/closing/ shift change procedures.• Support the training of staff• Promote a team environment through respect, coaching, feedback and recognition.• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.• Ensures all sales associates/crew members are aware of daily sales targets.• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff• Demonstrates effective management of customer queuing• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.• Ensures that all staff tardiness and absences are reported to management.• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.• Ensures that staff is aware of procedural changes and/or other latest memorandums.• Ensures that staff are offering an up-sell/add-on sale to each customer.• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.• Ensures all damaged goods are returned to the warehouse properly tagged.• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.• Drive sales through effective execution of restaurant standards and marketing initiatives.• Follow processes to control labor costs, food costs and cash on their shift.• Hold themselves accountable for responsibilities on shift.• Hold our customers/guests as the highest priority and role model exceptional customer service.• Promote an environment where there is a sense of urgency to satisfy our customers/guests.• Ensure that Brand standards and systems are executed on their shift.Required Qualifications:• One or more years of retail supervisory experience• One or more years of food & beverage experience• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.• Provides supervision and support to store staff.• Works with on-site jobbers and sales representatives.• Leadership qualities, interactive, and approachable.• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.• Good problem-solving skills.• Guest Focus: anticipate and understand guests' needs and exceed their expectations.• Passion for Results: set compelling targets and deliver on commitmentsPreferred Qualifications:• High School Diploma or equivalentSome of our company-offered benefits for you and your family include:• Health & Well Being: Medical/Dental/Vision Insurance• Paid Time Off• Various Personal and Parental Leave Programs• Universal Life Insurance• Retirement Programs & Matching Employee Contributions: 401K & RRSP• Employee Recognition & Anniversary Programs• Training, Development, and Growth Opportunities• Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.""Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."All offers are contingent upon successful completion and passing of background checks and/or employment verification results.Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.#AF123QA

Full Time
job-list-card-figure
Front Counter Representative
Location:141 Summit St Peabody MA 01960
location-iconBoston MA

Position Overview: As a Front Counter Representative, you are primarily responsible for customers’ questions on products & services, taking payments, addressing equipment needs when visiting the Payment Center. We're Proud to Offer an Astounding Benefits Package Including: Rewards: Competitive compensation plan Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area Retirement: 401k with employer match and immediate vesting Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability) Professional Development: Paid training & tuition reimbursement program Leisure and Fun: Employee discount program Live YOUR Life: Generous paid time off plans Impact: Established, yet growing, organization where you can make a real impact! The primary position responsibilities will include, but are not limited to: General Responsibilities:  Accept customer payments, enter into ICOMS, and provide customers with receipts Maintain cash drawer and compile deposits Balance cash receipts daily; reconcile payments Accept returned customer equipment Swap customer equipment Research and resolve customer billing issues Research and resolve “missing payment” issues related to local office payments Reschedule work orders for customers Schedule SROs and trouble calls for customers (varies by market) Make upgrades and downgrades to existing customers’ accounts (varies by market) Provide customer education where necessary Up-sell customers on products and services where appropriate Promote current marketing and sales activities with customers Respond to escalated issues and problems Perform other duties as required and assigned Qualifications: Working knowledge of Microsoft Office (knowledge of ICOMS preferred) Ability to handle cash and process payments Ability to read, write, and perform basic arithmetic Ability to understand Astound products and services offered to our customers Up-to-date on current product offerings, promotions, and policies Ability to remain calm and courteous when interacting with prospective and existing customers Strong interpersonal and verbal communication skills Maintain punctual and reliable work habits and job attendance Close attention to detail Critical thinking skills Problem solving skill Education and Experience: High School Diploma or GED Customer service experience preferred One year of relevant work experience (such as banking, retail, etc.) Microsoft Suite Is this the career opportunity you’ve been searching for? Yes? Then let us know about you – apply now! Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have fun Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Full Time
job-list-card-figure
Amazon Picker - Immediate Hire
Amazon
location-iconBrockton MA

Job Description Amazon XL Warehouse AssociatePay rate: Up to $18.45Job OverviewYou’ll be part of the Amazon warehouse team that handles the big stuff – those unique customer orders that weigh over 50 pounds: big screen TVs, furniture, appliances, and more. You’ll be trained on how to use technology to handle these heavy bulk items. Even if you haven’t been a “power†player before, that won’t limit you from gaining valuable job experience because – depending on the site – you may be trained to be a heavy equipment operator, using powered industrial trucks (PIT) such as a forklift or pallet driver. Many shifts will have you at the helm of our power equipment getting orders ready for customers, but other times you’ll be on the warehouse floor of our fulfillment centers, sortation centers, or delivery stations working with your teammates, tackling those hands-on items that need expert handling before they are sent along their delivery route.Duties & ResponsibilitiesSome of your duties may include:Depending on the site, you may operate powered industrial trucks (PIT) that reaches heights up to 35 feet. Equipment training and certification are provided free of cost.Receive, sort, and put away heavy and bulk inventoryLoad boxes into trucks for shipmentUse technology such as computers and smart phonesView prompts on screens and follow direction for some tasksYou'll also need to be able to:Lift up to 49 poundsUse safe practices and methods to handle products heavier than 50 poundsStand and walk, as well as push, pull, squat, bend, and reach frequently during shiftsUse carts, dollies, hand trucks, and other gear to move items aroundGo up and down stairs (where applicable)What it’s like at an Amazon XL WarehouseSafety. Your safety is important to us, so we provide protective gear. All teams share safety tips daily.Surroundings. You’ll be operating and working around moving machines – order pickers, stand-up forklifts, turret trucks, and mobile carts.Activity. In addition to sitting and standing while operating equipment, some activities may require standing in one place for long periods, walking around, or climbing stairs.Temperature. Even with climate controls, temperatures can vary between 60°F and 90°F in some parts of the warehouse; on hot days, temperatures can be over 90°F in the truck yard or inside trailers.Noise level. It can get noisy at times. We provide hearing protection if you need it.Dress code. Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required. Amazon provides a $110 Zappos gift code towards the purchase of shoes, in order to have you prepared for your first day on the job.Why You'll Love this JobStay busy. You and your team are engaged the entire shift.Schedule options. In fulfillment centers and sortation centers, schedules may include full-time (40 hours) or reduced-time (30-36 hours). In delivery stations, schedules may include fixed part-time (20-29 hours) or flexible part-time (as little as 4 hours, up to 29 hours based on business need).Shift flexibility. In fulfillment centers and sortation centers, shifts include overnight, early morning, and weekend. In delivery stations, shifts are overnight. Your onboarding will take place during the site’s normal operating hours. Shift availability is based on business need.Anytime Pay. You can instantly cash out up to 70% of your earnings immediately after your shift (for select employee groups). Learn more about Anytime Pay..Career advancement. We have made a pledge to upskill our employees and offer a variety of free training and development programs, and we also have tuition support options for select employee groups. See where your Amazon journey can take you.New skills. Depending on the role and location, you’ll learn how to use the latest Amazon technology – including handheld devices and robotics.Free training. Depending on the site, we’ll teach you how to operate power industrial trucks (PIT). At fulfillment centers, we’ll teach you to operate forklifts or pallet drivers, and you’ll work with the latest Amazon technology – including robots.Team environment. Work on small or large teams that support each other.Why You'll Love Amazon Many of our jobs come with great benefits – including healthcare, parental leave, ways to save for the future, and opportunities for career advancement – all in a safe and inclusive environment that’s been ranked among the best workplaces in the world. Some offerings are dependent upon the role, work schedule, or location, and can include the following:Competitive wage paid weekly, with overtime for more than 40 hoursHealthcare (medical, dental, vision, prescription drugs)Medical Advice LineNetwork of Support (health & well-being on and off the job)Adoption AssistanceMaternity and Parental Leave401(k) savings planPaid Time Off (PTO)Holiday pay opportunitiesEmployee discountsBasic life insuranceAD&D insuranceCompany-paid Short-Term and Long-Term DisabilityOn-the-job training and skills developmentEmployee Assistance ProgramLearn more about Amazon Benefits and Culturehttps://hiring.amazon.com/why-amazon/benefits#/https://hiring.amazon.com/why-amazon/culture#/Requirements:Candidates must be 18 years or older with the ability to understand and adhere to all job requirement and safety guidelinesHow To Get StartedYou can begin by applying above. If you need help with your application or to learn more about our hiring process, you can find support here: https://hiring.amazon.com/hiring-process#/.If you have a disability and need an accommodation during the application and hiring process, including support for the New Hire Event, or need to initiate a request prior to starting your Day 1, please visit https://hiring.amazon.com/people-with-disabilities#/ or contact the Applicant-Candidate Accommodation Team (ACAT). You can reach us by phone at 888-435-9287, Monday through Friday, between 6 a.m. and 4 p.m. PT. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. PandoLogic. Keywords: Warehouse Worker, Location: Brockton, MA - 02301

Full Time
job-list-card-figure
Front Desk Associate
Location:141 Summit St Peabody MA 01960
location-iconHyde Park MA

Position Overview: As a Front Counter Representative, you are primarily responsible for customers questions on products & services, taking payments, addressing equipment needs when visiting the Payment Center. We're Proud to Offer an Astounding Benefits Package Including: Rewards: Competitive compensation plan Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area Retirement: 401k with employer match and immediate vesting Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability) Professional Development: Paid training & tuition reimbursement program Leisure and Fun: Employee discount program Live YOUR Life: Generous paid time off plans Impact: Established, yet growing, organization where you can make a real impact! The primary position responsibilities will include, but are not limited to: General Responsibilities: Accept customer payments, enter into ICOMS, and provide customers with receipts Maintain cash drawer and compile deposits Balance cash receipts daily; reconcile payments Accept returned customer equipment Swap customer equipment Research and resolve customer billing issues Research and resolve "missing payment" issues related to local office payments Reschedule work orders for customers Schedule SROs and trouble calls for customers (varies by market) Make upgrades and downgrades to existing customers accounts (varies by market) Provide customer education where necessary Up-sell customers on products and services where appropriate Promote current marketing and sales activities with customers Respond to escalated issues and problems Perform other duties as required and assigned Qualifications: Working knowledge of Microsoft Office (knowledge of ICOMS preferred) Ability to handle cash and process payments Ability to read, write, and perform basic arithmetic Ability to understand Astound products and services offered to our customers Up-to-date on current product offerings, promotions, and policies Ability to remain calm and courteous when interacting with prospective and existing customers Strong interpersonal and verbal communication skills Maintain punctual and reliable work habits and job attendance Close attention to detail Critical thinking skills Problem solving skill Education and Experience: High School Diploma or GED Customer service experience preferred One year of relevant work experience (such as banking, retail, etc.) Microsoft Suite Is this the career opportunity you ve been searching for? Yes? Then let us know about you - apply now! Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)

Full Time
job-list-card-figure
Front Desk Representative
Location:141 Summit St Peabody MA 01960
location-iconHyde Park MA

Position Overview: As a Front Counter Representative, you are primarily responsible for customers questions on products & services, taking payments, addressing equipment needs when visiting the Payment Center. We're Proud to Offer an Astounding Benefits Package Including: Rewards: Competitive compensation plan Entertainment: Free internet/video/phone service if you reside in an Astound serviceable area Retirement: 401k with employer match and immediate vesting Family: Paid parental leave and insurance benefits (Medical/Dental/Vision/Life/Disability) Professional Development: Paid training & tuition reimbursement program Leisure and Fun: Employee discount program Live YOUR Life: Generous paid time off plans Impact: Established, yet growing, organization where you can make a real impact! The primary position responsibilities will include, but are not limited to: General Responsibilities: Accept customer payments, enter into ICOMS, and provide customers with receipts Maintain cash drawer and compile deposits Balance cash receipts daily; reconcile payments Accept returned customer equipment Swap customer equipment Research and resolve customer billing issues Research and resolve "missing payment" issues related to local office payments Reschedule work orders for customers Schedule SROs and trouble calls for customers (varies by market) Make upgrades and downgrades to existing customers accounts (varies by market) Provide customer education where necessary Up-sell customers on products and services where appropriate Promote current marketing and sales activities with customers Respond to escalated issues and problems Perform other duties as required and assigned Qualifications: Working knowledge of Microsoft Office (knowledge of ICOMS preferred) Ability to handle cash and process payments Ability to read, write, and perform basic arithmetic Ability to understand Astound products and services offered to our customers Up-to-date on current product offerings, promotions, and policies Ability to remain calm and courteous when interacting with prospective and existing customers Strong interpersonal and verbal communication skills Maintain punctual and reliable work habits and job attendance Close attention to detail Critical thinking skills Problem solving skill Education and Experience: High School Diploma or GED Customer service experience preferred One year of relevant work experience (such as banking, retail, etc.) Microsoft Suite Is this the career opportunity you ve been searching for? Yes? Then let us know about you - apply now! Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor s legal duty to furnish information. 41 CFR 60-1.35(c)

Full Time
job-detail-figure
Full Time retail Team Lead
share-icon
Full Time
location-iconSomerville MA
Job Description
$300 HIRING BONUS FOR JOINING OUR TEAM!

GROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:
• A competitive rate of pay of $18.00 per hour
• A 20% off Hudson Employee Discount
• A 50% off Hudson Food & Beverage Discount
• $300 hiring bonus for joining our team

This Retail Operations Supervisor Job Is For You, If You Enjoy:
• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.
• Maximizing sales through the development and supervision of sales associates.
• Working at Boston Logan International Airport

Your Team is counting on you as a Retail Operations Supervisor to:
• Have open and flexible availability to work any shift on weekdays, weekends and holidays
• Work a Full-Time schedule

Key Accountabilities:
• Conducts store opening/closing/ shift change procedures.
• Support the training of staff
• Promote a team environment through respect, coaching, feedback and recognition.
• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.
• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.
• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
• Ensures all sales associates/crew members are aware of daily sales targets.
• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff
• Demonstrates effective management of customer queuing
• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
• Ensures that all staff tardiness and absences are reported to management.
• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.
• Ensures that staff is aware of procedural changes and/or other latest memorandums.
• Ensures that staff are offering an up-sell/add-on sale to each customer.
• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
• Ensures all damaged goods are returned to the warehouse properly tagged.
• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.
• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Follow processes to control labor costs, food costs and cash on their shift.
• Hold themselves accountable for responsibilities on shift.
• Hold our customers/guests as the highest priority and role model exceptional customer service.
• Promote an environment where there is a sense of urgency to satisfy our customers/guests.
• Ensure that Brand standards and systems are executed on their shift.

Required Qualifications:
• One or more years of retail supervisory experience
• One or more years of food & beverage experience
• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
• Provides supervision and support to store staff.
• Works with on-site jobbers and sales representatives.
• Leadership qualities, interactive, and approachable.
• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.
• Good problem-solving skills.
• Guest Focus: anticipate and understand guests' needs and exceed their expectations.
• Passion for Results: set compelling targets and deliver on commitments

Preferred Qualifications:
• High School Diploma or equivalent

Some of our company-offered benefits for you and your family include:
• Health & Well Being: Medical/Dental/Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Universal Life Insurance
• Retirement Programs & Matching Employee Contributions: 401K & RRSP
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs

"Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer."

"Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

#AF123QA
job-detail-figure
Full Time retail Team Lead
share-icon
Full Time
location-iconSomerville MA
Job Description
$300 HIRING BONUS FOR JOINING OUR TEAM!

GROW With US!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:
• A competitive rate of pay of $18.00 per hour
• A 20% off Hudson Employee Discount
• A 50% off Hudson Food & Beverage Discount
• $300 hiring bonus for joining our team

This Retail Operations Supervisor Job Is For You, If You Enjoy:
• Supporting the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation.
• Maximizing sales through the development and supervision of sales associates.
• Working at Boston Logan International Airport

Your Team is counting on you as a Retail Operations Supervisor to:
• Have open and flexible availability to work any shift on weekdays, weekends and holidays
• Work a Full-Time schedule

Key Accountabilities:
• Conducts store opening/closing/ shift change procedures.
• Support the training of staff
• Promote a team environment through respect, coaching, feedback and recognition.
• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.
• Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
• Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.
• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.
• Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
• Ensures all sales associates/crew members are aware of daily sales targets.
• Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff
• Demonstrates effective management of customer queuing
• Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
• Ensures that all staff tardiness and absences are reported to management.
• Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.
• Ensures that staff is aware of procedural changes and/or other latest memorandums.
• Ensures that staff are offering an up-sell/add-on sale to each customer.
• Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
• Ensures all damaged goods are returned to the warehouse properly tagged.
• Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
• Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.
• Drive sales through effective execution of restaurant standards and marketing initiatives.
• Follow processes to control labor costs, food costs and cash on their shift.
• Hold themselves accountable for responsibilities on shift.
• Hold our customers/guests as the highest priority and role model exceptional customer service.
• Promote an environment where there is a sense of urgency to satisfy our customers/guests.
• Ensure that Brand standards and systems are executed on their shift.

Required Qualifications:
• One or more years of retail supervisory experience
• One or more years of food & beverage experience
• Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.
• Provides supervision and support to store staff.
• Works with on-site jobbers and sales representatives.
• Leadership qualities, interactive, and approachable.
• Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.
• Good problem-solving skills.
• Guest Focus: anticipate and understand guests' needs and exceed their expectations.
• Passion for Results: set compelling targets and deliver on commitments

Preferred Qualifications:
• High School Diploma or equivalent

Some of our company-offered benefits for you and your family include:
• Health & Well Being: Medical/Dental/Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Universal Life Insurance
• Retirement Programs & Matching Employee Contributions: 401K & RRSP
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs

"Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer."

"Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities."

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

#AF123QA