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Retail Team Manager
Portables
Sterling VA, US
Sterling VA, US
Job DescriptionJob DescriptionJoin us as a RETAIL TEAM MANAGER in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!When you work in Retail, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest toys to finding the perfect technology solution for an everyday challenge, no day’s ever the same. We also foster a warm and supportive environment where we emphasize nurturing and developing individuals to excel in the communication industry. As an RTM, you are the driving force behind your team, which is the first line of contact for our current and potential customers. As a professional representation of the company, you will recruit, train, and develop invaluable leaders for the future. Within the company’s set values and mission, you will manage the retail staff though the development and implementation of sales procedures which results in profitability. You will ensure scheduling fluidity and stay up to date on all industry/technology information. Additionally, you will need to maintain necessary reports including inventory, audits, loss prevention, HR policies and procedures and more! You will convey a positive and upbeat attitude as well as an authoritative demeanor demonstrating strong and approachable leadership.Core Responsibilities:Provide a professional working environment in appearance and atmosphere as a role model for all employees in the venue.Maintain an “I can help you with that” attitude with customers at all times.Greet customers and ensure they feel welcome and valued.Learn and sell all of AT&T’s products and services.Ensure customer satisfaction and customer loyalty by creating value around all products and services, tailoring each package to fit each customer’s needs.Achieve store and individual sales goals to maximize your own commissions.Drive sales performance of all AT&T products and services through coaching and training the team in proper customer service and closing skills.Be a pioneer by staying up to date on AT&T product knowledge of industry information and technology.Maintain all location operations including but not limited to inventory, daily paperwork, schedules, answering phone calls, maintaining cleanliness, and loss prevention.Be open to feedback from supervisors and peers to foster growth as a leader.Represent our Company and the AT&T brand with the utmost professionalism.RequirementsConsistent and punctual attendance.Work a minimum of 40 hours per week as a non-exempt (hourly).Ability to work holidays, product launch days and weekend as store needs demand.Excellent problem-solving skills.Establish and monitor store work schedules.Ability to interpret and analyze sales and commission reports.Train, motivate and inspire a team to achieve maximum results.Complete weekly one-on-ones with each team member as well as monthly store meetings with all staff.Ensure audit compliance at all times as required by Company and AT&T.Must have reliable transportation and ability to assist at other locations and events as needed.Ability to stand, walk or otherwise be mobile on the sales floor for hours at a time.Ability to lift at least 10 pounds.Must be at least 18 years of age.Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee discountHealth insurancePaid time offVision insurance
RETAIL
Full-Time
Sales Managers
Portables
Centreville VA, US
Centreville VA, US
Job DescriptionJob DescriptionJoin us as a RETAIL SALES MANAGER in our stores. Portables, an AT&T Authorized Retailer is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!Retail Sales Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership toward the achievement of maximum profitability and growth in-line with the company's values and vision.Some Responsibilities:Perform as a role model for all employees in the locationAchieve personal sales goals as well as assist employees with closing sales and customer serviceDrive sales performance (Wireless & AT&T TV) through coaching and trainingAT&T TV product knowledge checksStay up to date on all industry information and technologyMaintain and enforce all visual, housekeeping, and appearance standardsMaintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss preventionConduct employee reviews, meetings, and trainingRequirementsAbility to work at least 45 hours work weekReliable transportationExcellent problem-solving skillsEstablish and monitor store/kiosk work schedulesAbility to interpret and analyze sales and commission reportsTrain, motivate and inspire a team to achieve maximum resultsEnsure audit compliance at all times as required by the carrierMust be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experienceCollege Degree Preferred, High School Diploma, or GED Required
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Full-Time
Overnight Mental Health Technician/Client Coordinator
AMFM Healthcare
Vienna VA, US
Vienna VA, US
AMFM Healthcare is looking for an Overnight Mental Health Technicians/Client Coordinators to provide superior care for our behavioral health clients at our Residential Mental Health and Substance Use Disorder facilities in Fairfax County, Virginia. We count on our Overnight Client Coordinators to compassionately support and mentor our clients throughout their treatment program. We are seeking those who are passionate to help those in need and provide hope. Because our clients have varying mental health and behavioral disorders, adequate training will be provided to ensure that our clients receive the best possible care that we can provide. You will join and support a network of trained case managers, therapists, nurses, and psychiatrists who are helping us on our mission to help individuals with mental health disorders achieve a life of meaning and wellness. Job Type: Full-time This position is for: 3rd Shift | 10:30pm-7:00am Pay: starting at $20/hour. Benefits for full time employees: Medical, Dental, and Vision plans through Anthem. FSA/HSA Accounts. Life/AD&D insurance through Anthem, 100% paid for by the employer. Other benefits include: 401k plan with employer match. PTO, Self Care Day, and Floating Holiday. Educational Assistance Reimbursement Program. Employee Assistance Program. Health and Wellness Membership. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned The Client Coordinator will be assigned projects, based on his/her level of expertise, that include any, or all the following job responsibilities. Coordinates and transports clients safely to all daily activities, ensuring the clients arrive on time to all scheduled activities, and ensures participant safety. Utilizes intervention and communication skills in working with clients, their families and significant others daily and in crisis. Rigorously adheres to all Joint Commission policies and procedures, including Waived Testing, Infection Prevention and Control, as well as Emergency Management and Environment of Care procedures. Proficiently navigate and utilize the BestNotes electronic health record system to document client activities effectively Collaborate with the program nurse and clinical team regarding medication management, and monitor and report client behavior with medication side effects. Monitor and document client self-administration medications while coaching clients in self-management and documenting medications in accordance with the organization’s policy on medication use. Maintain the integrity of the residences, ensuring optimal cleanliness at all times and keeping the area hygienic. Facilitate recovery and clinically indicated activities and groups according to organization policy and document into the electronic health record. Conduct observation rounds, as needed to ensure client safety, and document client behavior and participation in treatment. Effectively and correctly report these in daily passdowns. Responsible for client attendance of daily recovery activities as scheduled. Conduct orientation to new residents, including reviewing safety drills and locations of fire extinguishers, emergency evacuation diagrams, exit routes, evacuation procedures, and first-aid kits ESSENTIAL REQUIREMENTS - Staff must meet this criteria in order to gain employment: Able to pass a comprehensive criminal background check with the Federal Department of Justice and Virginia Department of Social Services. Able to meet our car insurance carrier minimum requirements (have a clean driving record, be over the age of 21, and have 4+ continuous years of driving experience on an active and valid license.) Minimum of a High School Diploma or equivalent. About Us After the tragic loss of a beloved son due to mental illness, A Mission for Michael (AMFM Healthcare) was created with the vision of preventing such hopelessness in the lives of others. Our mission is to provide exceptional residential mental health care that transforms lives and promotes lasting recovery. At AMFM Healthcare, our team is composed of individuals who possess both the qualifications and the unwavering passion to deliver comprehensive care for severe mental illness. We understand the profound impact mental health struggles can have on individuals and their families, and we are dedicated to offering support, healing, and hope. What sets AMFM Healthcare apart in the field of mental health care is our commitment to an intensive focus on clinical evidence-based treatment. We believe in the power of proven therapeutic approaches and continuously strive to integrate the latest research and advancements into our care programs. By leveraging this expertise, we aim to provide the highest quality of treatment and optimize outcomes for our residents. As you step into our facilities, you'll immediately notice that we are different from most mental health treatment centers. We foster a welcoming and nurturing environment where individuals can find solace and embark on their journey to recovery. Our dedicated staff members prioritize personalized and compassionate care, understanding that each person's experience with mental illness is unique. We take the time to truly listen, to empathize, and to tailor our programs to meet the specific needs of each resident. AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
Full-Time
Retail Team Manager
Portables
Purcellville VA, US
Purcellville VA, US
Job DescriptionJob DescriptionJoin us as a RETAIL TEAM MANAGER in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!When you work in Retail, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest toys to finding the perfect technology solution for an everyday challenge, no day’s ever the same. We also foster a warm and supportive environment where we emphasize nurturing and developing individuals to excel in the communication industry. As an RTM, you are the driving force behind your team, which is the first line of contact for our current and potential customers. As a professional representation of the company, you will recruit, train, and develop invaluable leaders for the future. Within the company’s set values and mission, you will manage the retail staff though the development and implementation of sales procedures which results in profitability. You will ensure scheduling fluidity and stay up to date on all industry/technology information. Additionally, you will need to maintain necessary reports including inventory, audits, loss prevention, HR policies and procedures and more! You will convey a positive and upbeat attitude as well as an authoritative demeanor demonstrating strong and approachable leadership.Core Responsibilities:Provide a professional working environment in appearance and atmosphere as a role model for all employees in the venue.Maintain an “I can help you with that” attitude with customers at all times.Greet customers and ensure they feel welcome and valued.Learn and sell all of AT&T’s products and services.Ensure customer satisfaction and customer loyalty by creating value around all products and services, tailoring each package to fit each customer’s needs.Achieve store and individual sales goals to maximize your own commissions.Drive sales performance of all AT&T products and services through coaching and training the team in proper customer service and closing skills.Be a pioneer by staying up to date on AT&T product knowledge of industry information and technology.Maintain all location operations including but not limited to inventory, daily paperwork, schedules, answering phone calls, maintaining cleanliness, and loss prevention.Be open to feedback from supervisors and peers to foster growth as a leader.Represent our Company and the AT&T brand with the utmost professionalism.RequirementsConsistent and punctual attendance.Work a minimum of 40 hours per week as a non-exempt (hourly).Ability to work holidays, product launch days and weekend as store needs demand.Excellent problem-solving skills.Establish and monitor store work schedules.Ability to interpret and analyze sales and commission reports.Train, motivate and inspire a team to achieve maximum results.Complete weekly one-on-ones with each team member as well as monthly store meetings with all staff.Ensure audit compliance at all times as required by Company and AT&T.Must have reliable transportation and ability to assist at other locations and events as needed.Ability to stand, walk or otherwise be mobile on the sales floor for hours at a time.Ability to lift at least 10 pounds.Must be at least 18 years of age.
RETAIL
Full-Time
Retail Assistant Store Manager
MindGames
Sterling VA, US
Sterling VA, US
Job DescriptionJob DescriptionWho We AreMind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! Our stores are chock full of traditional and contemporary boards games, pop culture collectibles, puzzles, educational and fun toys, and lots more. Whether it's the latest game for a board game night, your favorite Funko Pop, cool birthday gifts for your young nephew or a nice chess set for Uncle Harry we pretty much have something for everyone.We are looking for outgoing and energetic candidates who are looking to part of our already amazing team.We sell fun and need leaders that are knowledgeable in our products (current knowledge or extreme curiosity to learn) are able to achieve sales goals by creating great customer/employee experiences and able to maintain a visually compelling store.Do you know who shot first, Han or Greedo? Is it “leviOsa” or “levioSA”? If you can answer these questions you may be the perfect fit.What You’ll Be DoingCompletes store operational requirements by scheduling and assigning employees; following up on work results. Maintains store staff by recruiting, selecting, orienting, and training employees.Maintains store staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.Ability to effectively teach/develop others to next level.Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ability to multi task/ organizational skillsMarkets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.Protects employees and customers by providing a safe and clean store environment.Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.Execute and monitor loss prevention and shrink programsYou Will HaveStrong leadership skillsExtremely Driven Individual with proven success in motivating and building strong teams.Operational excellence while exceeding guest expectations.Expertise includes shrink reduction, expense control, people development, merchandising strategies, differentiation, brand strategy and partnership creation.A passion for board games and pop culture as well as driving salesProven ability to recruit/hire/train/coach a winning teamOutgoing and Fun personality2+ years management experience in a specialty retail environmentHighly motivatedWhat’s In It For YouCompetitive PayCasual DressStore DiscountFlexible ScheduleBeing surrounded by people and products you love!
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Full-Time
WARDROBE SPECIALIST
ST JOHN KNITS INC
Mclean VA, US
Mclean VA, US
Job DescriptionJob DescriptionDescription:POSITION SUMMARY STATEMENT (defines the major functions/purpose of the position)The Key Holder Wardrobe Specialist supports store management and their store team by delivering sales plans through effective execution of sales and operational tasks.ESSENTIAL DUTIES AND RESPONSIBILITIES• Consistently achieves or exceeds monthly sales and KPI goals• Actively develops new clients by finding new ways to enhance and develop business• Maintains client book (CRM) to standard and generates sales by appointments, consignment and daily correspondence and follow up with clients• Effectively captures client data for connecting with clients and building relationships• Completes outreach to connect with clients on a regular basis• Demonstrates strong product knowledge and keeps updated on new St. John product, marketplace and fashion trends• Upholds all brand values and relationship values• Communicates and successfully promotes St. John promotional programs, marketing tools and events aimed at increasing business• Follows through and accomplishes multiple projects and store priorities in a timely manner• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers, and management team• Demonstrates proper etiquette when communicating (i.e. in-person, phone, e-mail, and written communication) and communicates effectively to develop and maintain professional relationships with co-workers and clients• Acts as the manager on duty when scheduled, to support all business functions• Ensures accuracy of all POS procedures• Understands and performs all POS functions accurately, professionally and within Company guidelines• Opens and closes the store - performing all tasks to Company standard and compliance• Resolves client issues and requests in an efficient manner and with a sense of urgency• Takes on appropriate partnerships with Store and Field Management and other corporate partners as needed• Maintain store, lunchroom, stockroom and bathroom to Company standard and compliance standards• Demonstrates high level of quality in work, attendance and appearance• Actively contributes to non-selling activities and loss prevention initiatives• Actively participates in Monthly Touch Bases• Attends all required Store Meetings• Maintains standards of store cleanliness and organization• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives• Assist in preparation, coordination and ensuring complete and accurate physical inventory per Company guidelines• Assists in execution and maintenance of visual merchandising standards consistent with the Company brand standards and directives• Assists to ensure accuracy of Company in store promotions and merchandise markdowns• Assists in maintaining efficient and accurate inventory control processes and back room operations to include stockroom organization and completing shipping/receiving• Assists in maintaining compliance to all Company Policies & ProceduresADDITIONAL RESPONSIBILITIES:• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management• Demonstrates high level of quality work, attendance and appearance• Adheres to all Company Policies & Procedures and Safety Regulations• Adheres to local, state and federal laws• Additional responsibilities assigned by supervisor related to your position/department• Less than 20% travel may be required as necessary• Ability to be flexible and willing to work extended hours when necessarySUPERVISORY RESPONSIBILITIES• This position does not have supervisory responsibilitiesORGANIZATIONAL RELATIONSHIPS• Interacts with all levels throughout organization including customers, employees and outside vendorsRequirements:MINIMUM QUALIFICATIONS: The following are the minimum qualifications which an individual needs in order to successfully perform the duties and responsibilities of the position.COMPETENCIES:• Leadership• Motivator• Results Orientated• Communication• Client Focus• Teamwork• Optimistic• Honest and Integrity• Professionalism• Adaptability• Embraces Change• Solutions orientated• Thoroughness• OrganizationEducation/Experience:• 2 - 5 years retail sales experience• Luxury experience preferred• Exemplary selling and clienteling skills• Computer skills: Word, Excel, Microsoft Outlook and POS systems
PERSONAL CARE
Full-Time
Part-Time Assistant Store Manager
Tecovas
Fairfax VA, US
Fairfax VA, US
Job DescriptionJob DescriptionTecovas is the first direct-to-consumer western brand, founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for talented Part-Time Assistant Store Managers that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.Responsibilities will include:LEADERSHIP & TEAM MANAGEMENTSupports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategyFoster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.CUSTOMER EXPERIENCECultivates an environment of genuine customer connectionDemonstrates extraordinary service and acts as a brand ambassador reflective of the company valuesFacilitates an energized pace, positive service environment and team developmentUnderstands an OMNI Channel business - implements processes and utilizes tools to better service the customerVISUAL AND BUSINESS OPERATIONSFacilitates the sharing of product knowledgeUpholds stock-to-sales processes, presentation standards, and manages product placementMaintains an effective store structure, floor plan, and appropriate fixture usageUpholds and ensures compliance with shipments, transfers and restock standardsAdheres to and develops awareness around internal and external Loss Prevention proceduresCOMMUNICATION AND RELATIONSHIPSSet clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standardsEncourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared visionQualifications:2+ years Retail Management experienceMust be available to work 15-20 hours per weekExceptional leadership, selling, and customer service skillsStrong merchant skills and a history of delivering financial resultsProven record of hiring and developing great talentExperienced in coaching, counseling & conflict resolutionIndependent, proactive, results-driven work ethicUtmost character, honesty, and transparencyRequirements:High School Diploma required (College Degree preferred)Must be at least 18 years of age or olderContinually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practicesAble to lift up to 30lbs regularly and perform store maintenance tasksMust have reliable transportationMust be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as neededPart-Time Benefits:Competitive hourly compensation + incentivesFree boots and generous employee discountAbout Us:Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 30 retail stores (and counting) across the Austin, Dallas and Southeast regions, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!
RETAIL
Part-Time
Sales Managers
Portables
Burke VA, US
Burke VA, US
Job DescriptionJob DescriptionJoin us as a RETAIL SALES MANAGER in our stores. Portables, an AT&T Authorized Retailer is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!Retail Sales Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future while making decisions to keep the company's interests first. Leaders are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. Management is expected to recruit and develop a sales team as well as provide leadership toward the achievement of maximum profitability and growth in-line with the company's values and vision.Some Responsibilities:Perform as a role model for all employees in the locationAchieve personal sales goals as well as assist employees with closing sales and customer serviceDrive sales performance (Wireless & AT&T TV) through coaching and trainingAT&T TV product knowledge checksStay up to date on all industry information and technologyMaintain and enforce all visual, housekeeping, and appearance standardsMaintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss preventionConduct employee reviews, meetings, and trainingRequirementsAbility to work at least 45 hours work weekReliable transportationExcellent problem-solving skillsEstablish and monitor store/kiosk work schedulesAbility to interpret and analyze sales and commission reportsTrain, motivate and inspire a team to achieve maximum resultsEnsure audit compliance at all times as required by the carrierMust be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experienceCollege Degree Preferred, High School Diploma, or GED Required
RETAIL
Full-Time
Retail Store Manager
Tecovas
Fairfax VA, US
Fairfax VA, US
Job DescriptionJob DescriptionTecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a Full-Time Store Manager to join our team. As a Tecovas Retail Store Manager you will lead and inspire by taking a forward-thinking and Omni channel approach to the retail experience. Through genuine customer service, you will drive sales and create an environment that is engaging and inspiring to the customer.Responsibilities will include:LEADERSHIP & TEAM MANAGEMENTContinuously talent plan to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.Take responsibility for own development and professional growth; identify and train role replacement in preparation for career progressionDevelop training plans that build skills and expertise and coach team members by providing timely and specific feedback to create a culture of action and accountabilityInspire teams through shared fate, creativity, empathy, and empowerment, tailoring motivation to the individual and leveraging the strengths of the team. Act as a brand ambassador reflective of the company valuesCUSTOMER EXPERIENCECustomer Engagement: Cultivate an environment of genuine customer connection by being highly focused on delivering exceptional customer experiences that are engaging, efficient and personalizedRetail Experience: challenge and inspire the team to elevate every aspect of the store experience through service, merchandising, and display to create a compelling atmosphere for the customerLead Change & Innovation: lead and support new ideas and initiatives to evolve the retail experience for the customer; drive sales and provide a store experience unique to TecovasVISUAL & BUSINESS OPERATIONSAnalyze sales and product to identify and interpret business opportunities for the store, customer and marketEffectively delegate and guide teams while at the same time allowing others the creativity to succeed by making strategic, business-impacting decisionsCollaborate with key partners to lead timely and effective execution of store controls and operating standards while assuming accountability for the store's profitabilityManage visual execution while collaborating with key partners to assess timely and effective execution of store structure, display, merchandising while assuming accountability for the store's profitabilityCOMMUNICATION & RELATIONSHIPSSet clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standardsFoster a culture of strong communication and teamwork in order to ensure a seamless balance of operational, visual and customer priorities and to facilitate problem-solvingEncourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared visionQualifications:5+ years Retail Store Management experience (Multi-Unit Management experience highly desired)Exceptional leadership, selling, and customer service skillsStrong organizational skills and attention to detailStrong merchant skills and a history of delivering financial resultsProven record of hiring and developing great talentExperienced in coaching, counseling & conflict resolutionIndependent, proactive, results-driven work ethicUtmost character, honesty, and transparencyRequirements:High School Diploma required (College Degree preferred)Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practicesAble to lift up to 30lbs regularlyAble to regularly perform store maintenance tasksMust have reliable transportationMust be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as neededFull-Time Benefits:Competitive Salary + Potential Quarterly Bonus99% health and 100% dental & vision insurance premium coverage for employee and dependentsFree Boots!​About Us:Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 30 retail stores (and counting) across the Austin, Dallas and Southeast regions, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!
RETAIL
Full-Time
Retail Team Manager
Portables
Sterling VA, US | 5 miles away
No experience required
Salary not disclosed
Urgently Hiring
5 days ago

Job Description

Job Description

Job Description

Join us as a RETAIL TEAM MANAGER in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!

When you work in Retail, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest toys to finding the perfect technology solution for an everyday challenge, no day’s ever the same. We also foster a warm and supportive environment where we emphasize nurturing and developing individuals to excel in the communication industry. As an RTM, you are the driving force behind your team, which is the first line of contact for our current and potential customers. As a professional representation of the company, you will recruit, train, and develop invaluable leaders for the future. Within the company’s set values and mission, you will manage the retail staff though the development and implementation of sales procedures which results in profitability. You will ensure scheduling fluidity and stay up to date on all industry/technology information. Additionally, you will need to maintain necessary reports including inventory, audits, loss prevention, HR policies and procedures and more! You will convey a positive and upbeat attitude as well as an authoritative demeanor demonstrating strong and approachable leadership.

Core Responsibilities:

  • Provide a professional working environment in appearance and atmosphere as a role model for all employees in the venue.
  • Maintain an “I can help you with that” attitude with customers at all times.
  • Greet customers and ensure they feel welcome and valued.
  • Learn and sell all of AT&T’s products and services.
  • Ensure customer satisfaction and customer loyalty by creating value around all products and services, tailoring each package to fit each customer’s needs.
  • Achieve store and individual sales goals to maximize your own commissions.
  • Drive sales performance of all AT&T products and services through coaching and training the team in proper customer service and closing skills.
  • Be a pioneer by staying up to date on AT&T product knowledge of industry information and technology.
  • Maintain all location operations including but not limited to inventory, daily paperwork, schedules, answering phone calls, maintaining cleanliness, and loss prevention.
  • Be open to feedback from supervisors and peers to foster growth as a leader.
  • Represent our Company and the AT&T brand with the utmost professionalism.

Requirements

  • Consistent and punctual attendance.
  • Work a minimum of 40 hours per week as a non-exempt (hourly).
  • Ability to work holidays, product launch days and weekend as store needs demand.
  • Excellent problem-solving skills.
  • Establish and monitor store work schedules.
  • Ability to interpret and analyze sales and commission reports.
  • Train, motivate and inspire a team to achieve maximum results.
  • Complete weekly one-on-ones with each team member as well as monthly store meetings with all staff.
  • Ensure audit compliance at all times as required by Company and AT&T.
  • Must have reliable transportation and ability to assist at other locations and events as needed.
  • Ability to stand, walk or otherwise be mobile on the sales floor for hours at a time.
  • Ability to lift at least 10 pounds.
  • Must be at least 18 years of age.

Job Type: Full-time

Benefits:


  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance