Jobs in Boston, MA (Now Hiring!) | JobGet
Skip to main content
JobGet logo
caption
location-icon
Distance
Posted Anytime
Any Job Type
Under 18
job-list-card-figure
AVP, Media & Entertainment Account Manager
Chadwick Martin Bailey Inc.
location-iconBoston MA

Job DescriptionAre you ready to advance your Insights career and lead research engagements with the world’s leading brands? The AVP, Media & Entertainment Account Manager (Open to Remote) will work closely with business development, project management, analytics, and marketing colleagues to engage with existing and potential media and entertainment clients, understand their primary research needs, craft quantitative & qualitative research solutions to address those needs, deliver superior client experiences, and ensure profitable business engagements. In this role you will be the senior person and individually responsible for overseeing the execution of research projects to ensure consistently superior client experiences. This role reports to a VP, Practice Leader. Responsibilities and Expectations Sales and Account Management Team Partner with clients to ensure project success Ensure end-to-end client/project delivery in alignment with project team leading to high client satisfaction with project deliverables Clearly communicate needs and expectations to project teams Adhere to CMB’s defined approaches, processes, and best practices Follow CMB- and client-specific Information Security Policies Essential Duties Partner with VP, Practice Leader to establish and meet goals via a balanced scorecard (e.g., sales, client satisfaction, client/product/project profitability, team efficiency, talent mentorship) Partner with VP, Practice Leader and Client Services team members to grow, nurture, and develop key client accounts through relationship building, thought leadership, and oversight on research project execution Partner with Business Development to meet sales goals for both new and existing clients Spearhead proposal development for client engagements in partnership with the marketing team and researchers across the organization Partner with the Strategy & Innovation Operations Team to ensure the research deliverables meet client and CMB expectations Act as Subject Matter and Media & Entertainment industry expert through speaking engagements, conference presentations, webinars, blogs, articles, and CMB’s self-funded research programs Work with Research Directors, Sales & Account Management, and People & Culture to effectively recruit and onboard new CMB talent Ensure a high degree of employee engagement and positive / professionally constructive feedback Successfully completes peer reviews on time as requested Qualifications Bachelor’s degree in Statistics, Marketing, Market Research, Business Management, Psychology, Sociology, Applied Economics, Political Science, or related field 10+ years professional experience 5+ years independently managing multiple custom market research projects Understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling) Demonstrated subject matter expertise in Media and Entertainment industry trends Demonstrated management or successful mentoring experience Experience delegating, managing, and influencing teams and individuals Understanding of complex market research methods Excellent at partnering on project resources and timelines Excellent at managing multiple relationships and priorities Excellent at establishing and managing relationships with clients, vendors, and co-workers Fluent in Microsoft Word, Excel, PowerPoint, and Outlook Sense of humor Self-aware A leader Utilization The typical utilization goal for this role is 40% Travel Up to 20% - No agency assistance required -- No sponsorship available - Powered by JazzHRSyFZv6lWpK

Full Time
job-list-card-figure
Consumer Producer - NBC Boston
NBCUniversal, LLC
location-iconBoston MA

NBC Boston / NECN / Telemundo Boston, the NBC Owned Television Station triopoly, is looking for a passionate, experienced, and innovative bi-lingual consumer producer to join the largest special projects unit in New England. You’ll be working out of a new state-of-the-art broadcast media center that is home to the triopoly and NBC Sports Boston.The successful candidate will be expected to enterprise and produce consumer news stories and contribute to major breaking news events. We pride ourselves on being the only local news station committed to helping our viewers solve consumer problems and work to get their money back. We are building a culture of innovation and experimentation. We are looking for a creative thinker who is willing to experiment with telling stories in non-traditional ways to reach new audiences across any device.The applicant should have a good understanding of how to deliver meaningful and impactful stories for our digital and broadcast platforms. Applicant must be bi-lingual to produce content for both NBC/NECN and Telemundo. An understanding of how to tell stories on our digital platforms is a must. This is not an entry level position.ResponsibilitiesResearch, develop, write, and produce enterprise consumer news storiesGenerate long and short-term consumer news projectsContribute research and analysis on major breaking news eventsEnterprise consumer content across all on-air and digital platformsDevelop and maintain sources that will generate exclusive reportsGenerate short form and long form content for our streaming platformsProduce content for both Telemundo and NBC/NECN platformsBasic Qualifications Minimum of 2 years’ experience working as an investigative or consumer journalist Impeccable reporting and storytelling skills Bi-lingual in English and Spanish Demonstrated ability to use digital platforms to reach audiences Understanding of how to engage audiences on social media Ability to present stories for all station platforms Strong understanding and demonstration of editorial judgment and journalistic ethics, including a current knowledge of laws of libel, slander and applicable FCC rules and regulations Demonstrated ability to solve problems, prioritize decisions, and successfully manage multiple assignments concurrently in a high pressure, breaking news environmentAdditional Job Requirements Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered Must be willing to work in Needham, MA (Greater Boston) Must have a valid driver’s license Must have a flexible schedule with ability to work any of a 24x7 shift and willingness to travel and work long hours and on weekends with short notice Must be able to provide a reel/portfolio of work examples -- if available, include a web address when you submit your resume Must have unrestricted work authorization to work in the United States Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment. Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite. Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.Desired Qualifications Understanding of computer-assisted reporting and working with spreadsheet programs 1 year show producing experienceUnderstanding of emerging news production techniques and technology, with a pioneering spirit and desire to learn emerging technologies and invent the futureGood collaborative and interpersonal skills to communicate at all levelsBelieves that teams are smarter and more dynamic togetherExperience being actively engaged in editorial processes and meetingsPlease include at least five examples of your best work on both broadcast and digital with your application.NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.NBCUniversal Local is NBCUniversal’s local media division that delivers English and Spanish-speakers and bilingual audiences in 31 U.S. markets and Puerto Rico, the very best in local sports, news, weather, consumer and investigative reporting, and lifestyle entertainment across any platform and screen. NBCUniversal Local is comprised of three individual media groups including the NBC Owned Television Stations, the NBC Sports Regional Networks and the Telemundo Station Group. The division is also home to multicast networks NBCLX, COZI TV and TeleXitos, the regional cable news network NECN, as well as NBC Spot On, an advanced video advertising business designed for local/regional CTV and OTT advertisers and several in-house companies including production company LXTV, marketing and promotions company Skycastle, its out-of-home business NBC Everywhere, and the Arthouse, a graphics design group. With seven regional sports networks and 42 NBC and Telemundo stations serving 38 percent of U.S. homes, NBCUniversal Local is the only network-owned local media division that is home to the largest bilingual local newsrooms within the country’s top 10 TV markets. NBCUniversal Local’s stations and networks serve diverse audiences and communities across linear, streaming, OTT, digital web, mobile and audio, and cable platforms and work together to keep local audiences informed anytime and anywhere. For more information, visit NBCUniversal.com.NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.

Full Time
job-list-card-figure
Customer Experience Associate
DraftKings
location-iconBoston MA

A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us. What you'll do as a Customer Experience Associate: Provide exceptional customer service through demonstrating product knowledge. Effectively communicate with our customers across several channels - phone, email, chat, and social media. Promote the DraftKings brand through your conflict resolution abilities and effective communication skills. Advocate for our players to help us grow the business. You may be required to become licensed through applicable gaming commissions. What you'll bring: Bachelor's Degree in business management, sport management, or a related field. Ideally, you'll have prior call center, or customer service, experience. Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off. Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite. If you are polite, attentive, and friendly, then we are looking for you. Who are we a good fit for? We love working with talented people but more than that, we seek out compassionate co-workers with a collaborative spirit. Our work moves quickly and we're great at coming together to find creative solutions to some of tech's most interesting problems. If that sounds good to you, join us.We are DraftKings.We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives.Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.Join Us!We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.Ready to build what's next? Apply now.As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Graphic Design Intern (Course Credit Eligible)
Childhood Cancer Society
location-iconCambridge MA

Responsibilities of the Graphic Design Intern will be to work hand in hand with our Social Media Team to create fun and creative content for our communication strategies. You will be invited to attend our Brain Trust Meetings which take place twice a week for an hour over Zoom to discuss communication strategies for our platforms. One such platform is our main entertainment partner, Adventure Ted, which is the name of our superhero teddy bear who helps children overcome challenges. Check out the IG & FB handle @AdventureTed.Official for some ideas. - Strong passion to be a part of a diverse team looking to do good in the world - Motivated, flexible with a strong work ethic - Passion for charity work, fundraising, & social media - Internship experience in marketing and/or social media is a plus - Blogging and photography experience is a plus Proficiency in any of the following software or similar programs: - Affinity Designer - Adobe Illustrator CC - CorelDRAW - Gravit Designer - Inkscape - Sketch - Xara Designer Pro X

Full Time
job-list-card-figure
Graphic Design Intern (Course Credit Eligible)
Childhood Cancer Society
location-iconBoston MA

Responsibilities of the Graphic Design Intern will be to work hand in hand with our Social Media Team to create fun and creative content for our communication strategies. You will be invited to attend our Brain Trust Meetings which take place twice a week for an hour over Zoom to discuss communication strategies for our platforms. One such platform is our main entertainment partner, Adventure Ted, which is the name of our superhero teddy bear who helps children overcome challenges. Check out the IG & FB handle @AdventureTed.Official for some ideas. - Strong passion to be a part of a diverse team looking to do good in the world - Motivated, flexible with a strong work ethic - Passion for charity work, fundraising, & social media - Internship experience in marketing and/or social media is a plus - Blogging and photography experience is a plus Proficiency in any of the following software or similar programs: - Affinity Designer - Adobe Illustrator CC - CorelDRAW - Gravit Designer - Inkscape - Sketch - Xara Designer Pro X

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconSomerville MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Director of Business Development
Shift Media
location-iconBoston MA

Job DescriptionDirector of Business Development and StrategyScreeners and SafeStreamSHIFT is actively looking for a Director of Business Development and Strategy around the company’s content protection and screening room products. With double-digit growth, an established product offering, and a good reputation in the industry, this product capability is poised for rapid expansion. This Director will be tasked with expanding our market reach and finding new product opportunities for future growth. This role will report to the CEO and will be an individual contributor role supported as needed by teams across the rest of the business.Overall ResponsibilitiesIdentify and recommend new SafeStream and Screeners business opportunities, including brand extensions, emerging distribution, new partners and new productsThoroughly analyze appropriate business opportunities (identifying barriers to entry, strategies for entry, competitive overviews, required investment and potential ROI)Develop business plans and manage financial analysis and valuation of new opportunities (including P&L models)Prepare long range strategic plans for SafeStream and ScreenersServe as an internal thought leader for the companyAct as internal consultant to lead and project manage ad hoc strategic projects for SafeStream and ScreenersNegotiate partnershipsDrive top-line revenue growth for SafeStream and Screeners outside of our current Media & Entertainment footprintSafeStream Increase adoption of SafeStream within M&E outside of our current Media & Entertainment footprint. This includes direct API use cases that require knowledge of post-production workflows and the ability to spot opportunities.Support development of our pricing strategy for SafeStream in SHIFT as well as a standalone productDevelop markets outside of media and entertainment and build strategic plans and product roadmapExplore partnership opportunities with infrastructure providers such as Amazon, Microsoft, and Google to offer SafeStream in a self-service model (on external infrastructure).Develop partnerships with SAAS companies that incorporate and resell SafeStream. This includes other MAM/DAM providers, integrators, or platformsScreenersExpand the number of titles screened on the platformExpand the number of customersDevise strategy around making screeners.com the de-facto standard for screening pre-release contentAssist VP of Sales in identifying and pursuing opportunities within existing Enterprise client baseAssess the current product and feature set and develop roadmap with product teamBuild business cases for feature development (FYC, Content Sales, etc)Essential Skills/Attributes of the Ideal CandidateBachelor’s Degree and a minimum of 10 years of relevant professional work experienceExceptional relationship management skills and the ability to build and grow connections with people of all types and backgroundsExceptional verbal and written communication skillsIndependent critical thinking and creative problem solving skillsHighly organized and detail-oriented, with the ability to keep multiple projects and client engagements active at onceComfortable with ambiguity and ability to navigate uncertaintyInterest in working as part of a small and growing company, with awareness about the opportunities and challenges that come with a highly adaptive environmentDynamic and engaging, with a sense of humor and ability to not take oneself too seriouslyCompany DescriptionAt SHIFT, we believe that the work we do is part of a larger experience defined by the tens of thousands of inspired creatives who create and present their work every day on our platform. We are a fast-growing, privately-owned SaaS company with offices in Boston, MA and Playa Vista, CA. With over 2000+ customers worldwide, SHIFT’s product line has become the solution of choice for creative professionals in the advertising, television and motion-picture industries who need to upload, manage and present their digital media. SHIFT’s client base is made up of the top global advertising agencies, television/movie production companies, post-production houses and brands. SHIFT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconBoston MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconQuincy MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Graphic Design Intern (Course Credit Eligible)
Childhood Cancer Society
location-iconWellesley MA

Responsibilities of the Graphic Design Intern will be to work hand in hand with our Social Media Team to create fun and creative content for our communication strategies. You will be invited to attend our Brain Trust Meetings which take place twice a week for an hour over Zoom to discuss communication strategies for our platforms. One such platform is our main entertainment partner, Adventure Ted, which is the name of our superhero teddy bear who helps children overcome challenges. Check out the IG & FB handle @AdventureTed.Official for some ideas. - Strong passion to be a part of a diverse team looking to do good in the world - Motivated, flexible with a strong work ethic - Passion for charity work, fundraising, & social media - Internship experience in marketing and/or social media is a plus - Blogging and photography experience is a plus Proficiency in any of the following software or similar programs: - Affinity Designer - Adobe Illustrator CC - CorelDRAW - Gravit Designer - Inkscape - Sketch - Xara Designer Pro X

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconCambridge MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconLynn MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconWaltham MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconMalden MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconMedford MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Graphic Design Intern (Course Credit Eligible)
Childhood Cancer Society
location-iconBabson Park MA

Responsibilities of the Graphic Design Intern will be to work hand in hand with our Social Media Team to create fun and creative content for our communication strategies. You will be invited to attend our Brain Trust Meetings which take place twice a week for an hour over Zoom to discuss communication strategies for our platforms. One such platform is our main entertainment partner, Adventure Ted, which is the name of our superhero teddy bear who helps children overcome challenges. Check out the IG & FB handle @AdventureTed.Official for some ideas. - Strong passion to be a part of a diverse team looking to do good in the world - Motivated, flexible with a strong work ethic - Passion for charity work, fundraising, & social media - Internship experience in marketing and/or social media is a plus - Blogging and photography experience is a plus Proficiency in any of the following software or similar programs: - Affinity Designer - Adobe Illustrator CC - CorelDRAW - Gravit Designer - Inkscape - Sketch - Xara Designer Pro X

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconNewton MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Graphic Design Intern (Course Credit Eligible)
Childhood Cancer Society
location-iconBrockton MA

Responsibilities of the Graphic Design Intern will be to work hand in hand with our Social Media Team to create fun and creative content for our communication strategies. You will be invited to attend our Brain Trust Meetings which take place twice a week for an hour over Zoom to discuss communication strategies for our platforms. One such platform is our main entertainment partner, Adventure Ted, which is the name of our superhero teddy bear who helps children overcome challenges. Check out the IG & FB handle @AdventureTed.Official for some ideas. - Strong passion to be a part of a diverse team looking to do good in the world - Motivated, flexible with a strong work ethic - Passion for charity work, fundraising, & social media - Internship experience in marketing and/or social media is a plus - Blogging and photography experience is a plus Proficiency in any of the following software or similar programs: - Affinity Designer - Adobe Illustrator CC - CorelDRAW - Gravit Designer - Inkscape - Sketch - Xara Designer Pro X

Full Time
job-list-card-figure
Customer Service Representative
DraftKings
location-iconBrockton MA

We are DraftKings. We're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space propelled by constant curiosity and diverse perspectives. Our teams are fueled by innovation. We are looking ahead, building what's next, and continuously reinventing the industry. We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence. A customer-centered community. We're growing rapidly and looking for a Customer Experience Associate to be the primary point of contact for our Sportsbook product, answering customer questions and advocating across the company. We are innovators in the sports entertainment industry and we want you to help us further our mission of bringing sports fans closer to the games they love. Sound good? Join us.What you'll do as a Customer Experience Associate:Provide exceptional customer service through demonstrating product knowledge.Effectively communicate with our customers across several channels - phone, email, chat, and social media.Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.Advocate for our players to help us grow the business.You may be required to become licensed through applicable gaming commissions.What you'll bring:Bachelor's Degree in business management, sport management, or a related field.Ideally, you'll have prior call center, or customer service, experience.Ability to work weeknights and weekends due to varying shifts, which includes 5 days of work with 2 days off.Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.If you are polite, attentive, and friendly, then we are looking for you.Join Us! We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability. Ready to build what's next? Apply now. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.

Full Time
job-list-card-figure
Demand Generation Specialist
Signiant
location-iconLexington MA

Job DescriptionSalary: Signiant is seeking a Demand Generation Specialist who will coordinate our existing third-party demand generation programs and select in-person/online events to drive qualified leads for our sales process. Reporting into the Director, Demand Generation and working with a cross-functional marketing team, this entry level role will step right in to execute programs that engage our target market and educate audiences about Signiant. Our ideal candidate is a self-motivated, detail-oriented, organized, creative thinker who is ready to gain B2B demand generation skills by joining a high-impact SaaS company focused on growth. This position will be based at our headquarters in Lexington, MAResponsibilities:Develop, maintain, and execute demand generation plans within our target marketsWork with vendors and partners to schedule external, third-party programs such as eBlasts, web banner ads, content syndication, native ads newsletter banner ads, online and offline events, etc.Negotiate contracts, manage to a budget, and process PO requests and invoices utilizing internal processes Maintain the program calendar to ensure optimal collaboration among marketing functions Employ Marketo, Salesforce, NewsCred/Welcome, Google Sheets, etc. to manage program deliverables in collaboration with marketing operations and content production teamsAssist in writing and editing digital marketing communicationsMonitor campaign metrics to report on success of programs and campaigns that will inform future strategiesEnhance, optimize, and document processes to effectively scale execution, reporting, and testing practicesDevelop a thorough understanding of the business to identify new opportunities that target our ideal customer profileRequirements: 1-3 years of B2B demand/lead generation experience or a AS/BA/BS or higher degree in business, marketing, or related field Excellent verbal and written communication abilities Strong attention to detail with exceptional time management and organizational skills Self-starter; ability to work independentlyAbility to manage multiple projects, shift priorities as needed, and thrive in a fast-past environmentMust be eligible to work in the US without requiring sponsorshipBonus Points: A proficient understanding of demand generation, general marketing, and sales funnel concepts Experience with CRM databases and marketing automation – Salesforce and Marketo preferred Adobe Creative Suite (InDesign, Photoshop, Dreamweaver) skills Basic HTML/CSS ability to edit existing code Experience marketing to a niche audience or industry, media & entertainment preferredFamiliarity with analytics tools like Google Analytics, Tableau, Google Data Studio, etc.Signiant is a fast-growing and profitable software company with headquarters in Lexington, MA, development facilities in Ottawa, and sales offices around the world.  We are well known across the Media & Entertainment industry as the market leader in intelligent file transfer and for our leadership in cloud-native SaaS. Our software products are relied upon to move petabytes of data every day, and our customer base includes companies of all sizes – from small post production shops all the way up to the world’s most well-known media companies including the NFL, Disney, Viacom, BBC and Discovery. With a massive and fast-growing footprint across the global media supply chain, Signiant is now poised for its next phase of growth as we leverage our SaaS platform to evolve beyond fast file movement. It’s an exciting time in the media industry and an even more exciting time to join Signiant. Signiant offers a very competitive benefits package including 5 weeks of PTO, 11 additional paid holidays, 2 floating holidays, Medical, Dental, Vision, Life, STD & LTD insurance and more.  In addition, we offer a comfortable, flexible, team oriented and motivating working environment that will make you eager to call Signiant the next home for your career.  We can't wait to hear from you! 

Full Time
job-detail-figure
AVP, Media & Entertainment Account Manager
share-icon
Full Time
location-iconBoston MA
Job Description

Job Description

Are you ready to advance your Insights career and lead research engagements with the world’s leading brands? The AVP, Media & Entertainment Account Manager (Open to Remote) will work closely with business development, project management, analytics, and marketing colleagues to engage with existing and potential media and entertainment clients, understand their primary research needs, craft quantitative & qualitative research solutions to address those needs, deliver superior client experiences, and ensure profitable business engagements. In this role you will be the senior person and individually responsible for overseeing the execution of research projects to ensure consistently superior client experiences. This role reports to a VP, Practice Leader.

Responsibilities and Expectations

Sales and Account Management Team

  • Partner with clients to ensure project success

  • Ensure end-to-end client/project delivery in alignment with project team leading to high client satisfaction with project deliverables

  • Clearly communicate needs and expectations to project teams

  • Adhere to CMB’s defined approaches, processes, and best practices

  • Follow CMB- and client-specific Information Security Policies

Essential Duties

  • Partner with VP, Practice Leader to establish and meet goals via a balanced scorecard (e.g., sales, client satisfaction, client/product/project profitability, team efficiency, talent mentorship)

  • Partner with VP, Practice Leader and Client Services team members to grow, nurture, and develop key client accounts through relationship building, thought leadership, and oversight on research project execution

  • Partner with Business Development to meet sales goals for both new and existing clients

  • Spearhead proposal development for client engagements in partnership with the marketing team and researchers across the organization

  • Partner with the Strategy & Innovation Operations Team to ensure the research deliverables meet client and CMB expectations

  • Act as Subject Matter and Media & Entertainment industry expert through speaking engagements, conference presentations, webinars, blogs, articles, and CMB’s self-funded research programs

  • Work with Research Directors, Sales & Account Management, and People & Culture to effectively recruit and onboard new CMB talent

  • Ensure a high degree of employee engagement and positive / professionally constructive feedback

  • Successfully completes peer reviews on time as requested

Qualifications

  • Bachelor’s degree in Statistics, Marketing, Market Research, Business Management, Psychology, Sociology, Applied Economics, Political Science, or related field

  • 10+ years professional experience

  • 5+ years independently managing multiple custom market research projects

  • Understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling)

  • Demonstrated subject matter expertise in Media and Entertainment industry trends

  • Demonstrated management or successful mentoring experience

  • Experience delegating, managing, and influencing teams and individuals

  • Understanding of complex market research methods

  • Excellent at partnering on project resources and timelines

  • Excellent at managing multiple relationships and priorities

  • Excellent at establishing and managing relationships with clients, vendors, and co-workers

  • Fluent in Microsoft Word, Excel, PowerPoint, and Outlook

  • Sense of humor

  • Self-aware

  • A leader

Utilization

  • The typical utilization goal for this role is 40%

Travel

  • Up to 20%

- No agency assistance required -

- No sponsorship available -

Powered by JazzHR

SyFZv6lWpK

job-detail-figure
AVP, Media & Entertainment Account Manager
share-icon
Full Time
location-iconBoston MA
Job Description

Job Description

Are you ready to advance your Insights career and lead research engagements with the world’s leading brands? The AVP, Media & Entertainment Account Manager (Open to Remote) will work closely with business development, project management, analytics, and marketing colleagues to engage with existing and potential media and entertainment clients, understand their primary research needs, craft quantitative & qualitative research solutions to address those needs, deliver superior client experiences, and ensure profitable business engagements. In this role you will be the senior person and individually responsible for overseeing the execution of research projects to ensure consistently superior client experiences. This role reports to a VP, Practice Leader.

Responsibilities and Expectations

Sales and Account Management Team

  • Partner with clients to ensure project success

  • Ensure end-to-end client/project delivery in alignment with project team leading to high client satisfaction with project deliverables

  • Clearly communicate needs and expectations to project teams

  • Adhere to CMB’s defined approaches, processes, and best practices

  • Follow CMB- and client-specific Information Security Policies

Essential Duties

  • Partner with VP, Practice Leader to establish and meet goals via a balanced scorecard (e.g., sales, client satisfaction, client/product/project profitability, team efficiency, talent mentorship)

  • Partner with VP, Practice Leader and Client Services team members to grow, nurture, and develop key client accounts through relationship building, thought leadership, and oversight on research project execution

  • Partner with Business Development to meet sales goals for both new and existing clients

  • Spearhead proposal development for client engagements in partnership with the marketing team and researchers across the organization

  • Partner with the Strategy & Innovation Operations Team to ensure the research deliverables meet client and CMB expectations

  • Act as Subject Matter and Media & Entertainment industry expert through speaking engagements, conference presentations, webinars, blogs, articles, and CMB’s self-funded research programs

  • Work with Research Directors, Sales & Account Management, and People & Culture to effectively recruit and onboard new CMB talent

  • Ensure a high degree of employee engagement and positive / professionally constructive feedback

  • Successfully completes peer reviews on time as requested

Qualifications

  • Bachelor’s degree in Statistics, Marketing, Market Research, Business Management, Psychology, Sociology, Applied Economics, Political Science, or related field

  • 10+ years professional experience

  • 5+ years independently managing multiple custom market research projects

  • Understanding of market research methods with applied knowledge of primary research techniques (e.g., trade-off designs, factor analysis, driver modeling)

  • Demonstrated subject matter expertise in Media and Entertainment industry trends

  • Demonstrated management or successful mentoring experience

  • Experience delegating, managing, and influencing teams and individuals

  • Understanding of complex market research methods

  • Excellent at partnering on project resources and timelines

  • Excellent at managing multiple relationships and priorities

  • Excellent at establishing and managing relationships with clients, vendors, and co-workers

  • Fluent in Microsoft Word, Excel, PowerPoint, and Outlook

  • Sense of humor

  • Self-aware

  • A leader

Utilization

  • The typical utilization goal for this role is 40%

Travel

  • Up to 20%

- No agency assistance required -

- No sponsorship available -

Powered by JazzHR

SyFZv6lWpK