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Catering Server, New England Aquarium Catering
Delaware North
location-iconBoston Massachusetts

The Opportunity Delaware North Patina Restaurant Group is searching for Catering Servers to join our team at New England Aquarium Catering in Boston, Massachusetts. As a Catering Server you will join a team of associates who collaborate in delivering the highest quality experience for our guests.Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination. The pay rate for this position is $25/hour $200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Responsibilities Performs open, close, and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, and sanitizing tables, and assisting in the set up of server stations.Maintains high standards of friendly customer service by circulating in assigned sections, greeting all guests, and being genuinely interested in their needs.Knows portions, major ingredients and preparation of all items.I.D.'s all guests 40 and under and serves alcoholic beverages responsibly.Observes diners to ensure that guests are satisfied with the food and service, steps in when needed to assist and alerts supervisor to any issues.Anticipates guests needs such as beverage refills. Suggests additional items such as appetizers and deserts.Knows portions, major ingredients and preparation of all items.Performs other tasks as assigned.Qualifications Customer service oriented with a positive attitude, an openness and willingness to learn, and a desire to be held accountable and contribute to a team.Strong work ethic with the ability to multi-task, work quickly and efficiently with grace in a high-volume fast-paced environment.Very organized with a strong attention to detail.Ability to communicate effectively.Possess basic knowledge of standard drink recipes and alcohol brand names.Available for part-time, on-call events, which include nights, weekends, holidaysPhysical Requirements Constant standing, walking, bending, reaching and repetitive motions.Ability to maneuver between tables and around corners.Ability to lift, balance, and move large food trays, weighing up to 35 lbs.Visual acuity and hearWho We Are Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Full Time
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Catering Cook, New England Aquarium Catering
Delaware North
location-iconBoston Massachusetts

The Opportunity Delaware North Patina Restaurant Group is searching for Cooks to join our team at New England Aquarium in Boston, Massachusetts.Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination.  Pay rate for this position is $18-$22 per hour, depending on experience $200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Responsibilities Follow supervisor's assignments for opening and closing procedures, as well as food production.Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.Set up and operation of kitchen equipment.Clean equipment properly according to correct procedures.Keep workstation clean, organized, sanitized, and sufficiently stocked.Work cooperatively with co-workers and management.Qualifications At least 6 months previous experience in back-of-the-house foodservice position required.Must be able to work nights and weekendsAttentive and detailed oriented.Ability to work in a fast-paced environment with a high level of attention to detail.Ability to follow procedures and take directions; work as a team player.Basic math skills, with the ability to calculate and follow recipe measurements and proportions.Ability to read and comprehend prep sheets and recipes.Physical Requirements Able to stand for long periods of time including bending, lifting, reaching, and stretching.Able to lift 30lbs or more.Ability to move rapidly and coordinate multiple orders.Exposed to variable temperatures.Shift Details 1st Shift2nd ShiftWeekendsHolidaysWho We Are Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Full Time
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Operations Manager - Asst. General Manager- Boston, MA
Raising Cane's
location-iconBoston MA

Overview: GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane’s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He/she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers:Medical, Dental, Vision & Pharmacy BenefitsDependent Care & Healthcare Flexible Spending AccountPet Insurance401(k) With Employer Match (age 21 & older)Tuition Reimbursement ProgramBasic Life, AD&D & Supplemental Life InsuranceShort-term & Long-term DisabilityCrewmember Assistance ProgramPerks & Rewards for all Restaurant Managers:Competitive pay + monthly bonus for all levels of Management!Paid Time Off & Sick time8 paid Holidays a yearEarly closure for company eventsCasual Work AttirePerkspot Employee Discount Program Responsibilities: KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Lead “What We Do” on each shift; at Raising Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane’s Love program in the restaurant which is how Raising Cane’s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metricsBusiness Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office CrewmembersPeople Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientationsProject Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans Qualifications: ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objectsQUALIFICATIONS:Ability to lead, motivate, and empower the Cane’s CrewmembersAbility to align Crewmembers with Raising Cane’s culture by balancing hard work and having funAbility to manage basic tasks; the restaurant’s Crewmembers and fiscal operationsTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into actionKnowledge of Labor LawsKnowledge and skills in staffing, scheduling, people and cost managementNew Restaurant opening experience a plus3 years restaurant or retail management preferred

Full Time
job-list-card-figure
Banquet Houseman, New England Aquarium Catering
Delaware North
location-iconBoston Massachusetts

The Opportunity Delaware North Patina Restaurant Group is searching for Catering team members to join us at New England Aquarium Catering in Boston, Massachusetts. We are looking for a team of outgoing, guest oriented housemen to contribute to the success of events such as luncheons, weddings, proms, business meetings, and various other functions.Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination.  The pay rate for this position is $20/hour $200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Responsibilities Set up all patron tables, chairs, and event equipment in preparation for banquet serviceAssist with back of the house duties as assignedFull breakdown of events at the end of the nightAssists in additional tasks to help facilitate a smooth and efficient service.Performs other duties as assigned.Qualifications Customer service oriented with a positive attitude, an openness and willingness to learn, and a desire to be held accountable and contribute to a team.  Strong work ethic with the ability to multi-task, work quickly and efficiently with grace in a high-volume fast-paced environment.  Very organized with a strong attention to detail. Ability to communicate effectively.Available for part-time, on-call events that include nights, weekends, and holidays.6 months previous experience in catering event role is preferred.Physical Requirements Constant standing, walking, bending, reaching, and repetitive motions.  Ability to maneuver between tables and around corners.Ability to lift, balance and move banquet equipment and objects, weighing up to 50 pounds.Ability to stand or walk for the entire length of shift; may include walking up and downstairs.Shift Details WeekendsHolidaysVariesWho We Are Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Full Time
job-list-card-figure
General Manager
DIG
location-iconBoston MA

Job DescriptionJob DescriptionGeneral ManagerStarting Salary: $80KABOUT THE ROLE:As a General Manager, you will work with a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success.Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as General Manager. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all Covid/DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front of house and back of house ops.ABOUT THE TEAM:Our Restaurants run using a traditional brigade system. As the General Manager, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report into the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you.YOU WILL:Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.Handle daily scheduling and PL responsibility- accountability for all food and labor costs.Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team.Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged.Monitor the operational flow of the restaurant, ensuring culinary, Covid and DOH standards and protocols are being followed and executed.Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease.Complete reporting and documentation functions in order to provide consistent information and feedback to our leadership team.Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.Achieve and maintain Department of Health Standards, holding your team accountable and role-modeling cleanliness from your tactics organizing the kitchen and all stations.Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.Review collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.Conduct Pre-shifts Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals.Communicate verbally and digitally on a daily basis across various systemic and organizational platforms such as GoogleDrive, Deputy, Slack, Wrike, Revel, Paycom, etc in a timely manner.Strictly uphold Dig's anti-discrimination and anti-harassment policies.YOU HAVE:3 - 5 years minimum kitchen or operational restaurant management experience.A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen.The willingness to roll up your sleeves and pitch in whenever and wherever necessary.The demonstrated skills to motivate and develop a high performing team.The discipline and desire to create systems and organization within fast changing environments.Excellent communication skills.Strong computer skills. You can navigate multiple digital ordering systems with ease.Ability to learn technological platforms and work systematically with them.Familiarity with restaurant costing and inventory software.An eye for detail.The ability to perform physical requirements of the position (the ability tofrequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.The desire for professional improvement and the process of learning.The drive to network and build strong ties in your restaurant’s community.The ability to take many variables to find the best solution to a problem.An organized approach to achieving team goals.Proven tactics to successful operations in an evolving environment.Your Department of Health and/or ServSafe certification.WORK PERKS: Aside from your the standard job description fare (competitive salary, medical, dental, vision) we also offer:Phone reimbursementCommuter benefitsComplimentary DIG meals everydayABOUT US: At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus -- we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to apply

Full Time
job-list-card-figure
Executive Chef
DIG
location-iconBoston MA

Job DescriptionJob DescriptionExecutive Chef Starting Salary: 80KABOUT THE ROLE:As a Executive Chef, you will work with a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self. You’re an achiever who has a strong sense for operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success.Staying organized while managing logistics and thinking big picture in a fast paced environment is key to your role as Executive Chef. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate and multitask to ensure your team is well equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all Covid/DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire restaurant operation and maintaining oversight over all front of house and back of house ops.ABOUT THE TEAM:Our Restaurants run using a traditional brigade system. As the Executive Chef, you are the first in command and have a true sense of ownership over your restaurant. You partner directly with the Chef de Cuisine to drive success and report into the Field Leadership Team. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you.YOU WILL:Be responsible for the entire restaurant operation, including PnL responsibilities such as food cost management, labor efficiency, guest experience and building top-line sales.Handle daily scheduling and PL responsibility- accountability for all food and labor costs.Collaborate with the CDC on QA processes and convert guest feedback into actionable insights for the team.Manage new initiatives and scheduled launches within the restaurant while instilling an entrepreneurial spirit in your team to keep them excited and engaged.Monitor the operational flow of the restaurant, ensuring culinary, Covid and DOH standards and protocols are being followed and executed.Manage all problems with technology, systems and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease.Complete reporting and documentation functions in order to provide consistent information and feedback to our leadership team.Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant to do the same.Achieve and maintain Department of Health Standards, holding your team accountable and role-modeling cleanliness from your tactics organizing the kitchen and all stations.Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and GROW model conversations.Manage recruitment needs for your restaurant by proactively interviewing, hiring and onboarding new culinarians.Review collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.Conduct Pre-shifts Chef’s tables with your restaurant team to keep them informed on updates and new restaurant goals.Communicate verbally and digitally on a daily basis across various systemic and organizational platforms such as GoogleDrive, Deputy, Slack, Wrike, Revel, Paycom, etc in a timely manner.Strictly uphold Dig's anti-discrimination and anti-harassment policies.YOU HAVE:3 - 5 years minimum kitchen or operational restaurant management experience.A passion for real, good food and the leadership skills to operate a scratched base, every changing kitchen.The willingness to roll up your sleeves and pitch in whenever and wherever necessary.The demonstrated skills to motivate and develop a high performing team.The discipline and desire to create systems and organization within fast changing environments.Excellent communication skills.Strong computer skills. You can navigate multiple digital ordering systems with ease.Ability to learn technological platforms and work systematically with them.Familiarity with restaurant costing and inventory software.An eye for detail.The ability to perform physical requirements of the position (the ability tofrequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.The desire for professional improvement and the process of learning.The drive to network and build strong ties in your restaurant’s community.The ability to take many variables to find the best solution to a problem.An organized approach to achieving team goals.Proven tactics to successful operations in an evolving environment.Your Department of Health and/or ServSafe certification.WORK PERKS: Aside from your the standard job description fare (competitive salary, medical, dental, vision) we also offer:Phone reimbursementCommuter benefitsComplimentary DIG meals everydayABOUT US: At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus -- we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to apply

Full Time
job-list-card-figure
Food Service Cashier, New England Aquarium
Delaware North
location-iconBoston Massachusetts

The Opportunity Delaware North Patina Group is hiring Food Service Cashiers to join our team at New England Aquarium in Boston, Massachusetts. As a Food Service Cashier, you will display a positive attitude with guests and co-workers while accurately ringing up merchandise and product in an efficient manner. The starting pay for this role is $18.00/hour $200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination.Responsibilities Greet guests approaching stand and provide details to guests on items for sale while using suggestive selling techniques.Serve food and beverage items in correct proportions, following proper sanitation guidelines.Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.Participate in set-up, opening & closing procedures, arrange inventory, notifies supervisor of any inventory deficiency or shortages.Perform clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.Perform other duties as assigned in addition to cashier duties (if applicable).Properly record all transactions via the point of sale system and informs guests of the amounts owed.Collect the proper money for food and beverage items; processes credit cards or determines correct change for guests.Account for all transactions; maintains accurate cash count and balance banks at end of shift.Qualifications Ability to provide excellent guest service.Basic math skills; ability to accurately account for cash and inventory.Effective communication skills; ability to communicate with guests and receive orders.Ability to work effectively with others.Ability to work in a fast-paced environment.Physical Requirements Ability to lift at least 30 lbs.Ability to stand for the entire length of shift.Frequent standing, bending, stooping, carrying, walking, sitting, and reaching.Shift Details 1st Shift2nd ShiftWeekendsHolidays1st Shift2nd ShiftWeekendsHolidaysWho We Are Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Full Time
job-list-card-figure
Kitchen Manager
DIG
location-iconBoston MA

Job DescriptionJob DescriptionKitchen ManagerStarting Salary: $70K/YearABOUT THE ROLE:As Kitchen Manager, you are responsible for all culinary oversight in our scratch based kitchen operation. You serve as the culinary nuts-and-bolts in our restaurants while managing and staying accountable for your team of culinarians. As an extremely efficient individual with a passion for executing food excellence and hospitality, you run a strong kitchen by showcasing advanced business and culinary acumen. You own and take pride in order/inventory management, prep management and health and safety standards within the four walls of your restaurant. You are the subject matter expert in your areas of focus in the kitchen and serve as a vital resource for your team and peers. In our operation centered around innovation, you are always looking at food quality, cost, and training as data-points for you and your team to grow.Staying organized and detail-oriented in a fast paced environment is key to your role as Kitchen Manager. We are constantly evolving our menu and testing new initiatives to improve the business operations . You will effectively multitask and train your culinary team through the day-to-day shifts, to ensure your team is well equipped to execute anything and everything on our menu. Developing your team by role modeling while delivering excellent service to our guests is integral as we work towards a better food future.ABOUT THE TEAM:Our Restaurants run using a traditional brigade system. As Kitchen Manager, you are the second in command. You report directly to the Chef Operator and the Sous Chefs and Chefs-in-training report directly to you. You work collaboratively with the other restaurant leaders to ensure the restaurant team is well trained and organized to provide guests with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn't do it without you.YOU WILL:Be responsible for kitchen culture and upholding best practices and standards through every shift.Lead and motivate your chef's in training team by modeling culinary expertise and a good attitude in order to always deliver delicious food.Oversee and uphold food quality and presentation no matter the business channel. Walk in, pick-up delivery orders are handled with equal care and attention.Serve as a reference point for the entire kitchen team for questions on recipes, checklists, food specifics, and food quality. Consistency and order are your bread and butter.Oversee the quality of fresh ingredients received from our farm partners, while overseeing inventory, supply and QA processes in the restaurant.Manage the prep list for yourself and your team. Communicate with your Chef Operator on food inventory and ordering ordering to ensure walk-ins are fully stocked and organized.Run successful shifts by organizing the deployment board and managing the prep schedule day in and day out.Execute line checks while measuring what’s ready to serve, what needs to be prepared, and any potential waste. You think ahead to ensure service runs smoothly.Ensure the kitchen is set up for success with all tasks completed on time and with safety top of mind.Implement food preparation tactics that maximize efficiencies in your kitchen. You are open to testing new systems and processes, as well as thinking outside the box to help with operational flow and kitchen organization.Manage and maintain a tight and orderly kitchen operation, including storage, labeling, preparation, and all safety protocols. You are the safety standard bearer ensuring your team is keeping up with Covid guidelines and DOH standards for overall restaurant health.Take ownership of restaurant cleanliness by setting up the AM shift for success and closing with confidence that the restaurant is prepared for the next day's operation.Achieve and maintain the "A" letter grade from the Health Department, holding your team accountable and role-modeling cleanliness from your tactics organizing the kitchen and all stations.Lead in placing orders, ensuring the restaurant has what it needs to be successful.Identify and troubleshoot any ordering or digital ordering issues. You are solutions focused and can quickly pivot when needed.Manage our kitchen facilities, following up with all maintenance on culinary equipment, cleanliness, and organization of your restaurant.Collaborate with your Chef Operator to manage labor and food cost.Build your kitchen team by assisting in interviewing, hiring, providing performance improvement, and disciplinary action.Actively give feedback through the GROW model, monitoring the effectiveness of your team by providing timely positive and critical feedback.Strictly uphold Dig's anti-discrimination and anti-harassment policies.YOU HAVE:2+ years managing a team of culinarians.The ability to demonstrate and execute an exceedingly strong work ethic.Skills to motivate and develop the culinarians on your team.An appreciation for the people you work with.The ability to perform physical requirements of the position (the ability tofrequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.The willingness to roll up your sleeves and pitch in whenever necessary.The desire for professional improvement and the process of learning.The drive to network and build strong ties in your restaurant’s community.The ability to take many variables to find the best solution to a problem.Excellent communication skills.An eye for detail and solving challenges.A desire for growth within our brigade.Food Safety Certification.A passion for real, good food.WORK PERKS: Aside from your the standard job description fare (competitive salary, medical, dental, vision) we also offer:Commuter benefitsComplimentary DIG meals everydayCompany Farm TripsABOUT US:At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus -- we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to apply.

Full Time
job-list-card-figure
Restaurant Manager (Management)
DeVita & Hancock Hospitality
location-iconQuincy MA

Are you a server or bartender looking to make the move into management, or a manager looking for something new? Idle Hour in Quincy center is hiring a front-of-house manager to join our team. We feature a scratch kitchen, craft cocktails, and a New England-based beer list that was voted "Best of Boston" by Boston Magazine in our first year. Offering a competitive salary, reasonable hours, and an opportunity to learn, and make an impact. Experience is great, but a willingness to learn and a true sense of hospitality counts for more.Job Requirements:Oversee all company restaurant operationsAssigning duties of restaurant employeesRunning a retail or restaurant managementWalk through all restaurant areas to monitor and observe restaurant operationsAssess the quality of restaurant operationsPerform and direct overall restaurant managementArticulate the messaging from restaurant managementWalk through all restaurant areas to monitor and observe restaurant operationsMonitor and observe restaurant operationsCreate and adjust staff schedules to meet restaurant needsDirecting the daily operations of a restaurantEnsure the quality of the product and customer serviceDisseminate company information to the restaurant management teamManaging day-to-day operations of the restaurantSet up restaurant for opening and closingManage and build a $1-2 million restaurant businessPrepare reports for management on profitability of restaurantDevelop local restaurant marketing strategies to maximize salesSupervise daily restaurant operations and assists with menu planningDrink necessary to operate the restaurant

Full Time
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Sous Chef, Downtown Crossing
DIG
location-iconBoston MA

Job DescriptionJob DescriptionSOUS CHEF$18 - $21 / hour depending on experience MORE BENEFITS!Interested in a 4-day workweek schedule while still getting full-time hours?This schedule is offered as an OPTIONAL BENEFIT for those interested will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break.ABOUT THE ROLE:As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. Our Chefs-In-Training look to you for guidance because you invest in their growth, lead during peak service, resolve guest concerns and serve as a vital resource on culinary systems best practices. You will take initiative as a leader role model in the kitchen by participating in pre- shifts, shift management, and training will be held accountable to ensuring tasks across the restaurant are completed on time and to standard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG!ABOUT THE TEAM:People are the power - in our kitchens we not only develop knife skills, but life skills. We use a traditional brigade system to streamline vertical communication. As Sous Chef, our Chefs-In-Training partner with you, and you report directly to our Restaurant Leaders. You work collaboratively with the leadership team to ensure that everyone is well trained and organized to provide guests’ with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn’t do it without you.YOU WILL:Elevate and motivate Chef’s-in-Training by modeling culinary expertise, warm hospitality, and a great attitude.Train fellow teammates on each station, following station diagrams, pars station prep to ensure consistency.Demonstrate mastery of every station by consistently executing all seasonal menu offerings according to the recipes, procedures, and standards of The Pantry.Manage prep lists, waste logs and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure your walk-in is fully-stocked and organized.Learn all restaurant ordering systems [Food, paper etc] to support the CDC in maintaining appropriate pars needed for service.Run and execute successful restaurant shift management by writing a smart deployment, delegating work appropriately to the team and following scheduled deployment and breaks.Successfully open and close the restaurant using the checklists and thorough communication with the previous days leaders to best prepare for a steady shift.Participate in team building through interview shadowing, contributing to the Chef’s table agenda, providing feedback to CITs, and leading preshift.Operate the expeditor / computer station to ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders.Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination anti-harassment policies.YOU HAVE:1+ year leadership experience in a culinary environment.The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.Food Safety Certification.A desire to create exceptional employee guest experiences.An eye for detail and solving challenges.Excellent communication skills, both verbal and written.The willingness to roll up your sleeves and pitch in wherever necessary.A desire for growth in our brigade.WORK PERKS:Aside from the standard job description fare (competitive pay) we also offer:Opportunities for GROWTH in a TEAM environmentCompetitive Pay: $17-19/hour depending on experiencePaid Time OffThanksgiving, Christmas and other Holidays OffFlexible Scheduling: Part Time and Full Time HoursOptional 4 Day Work Week Schedule with Full Time HoursComplimentary DIG lunch everydayCommuter BenefitsABOUT US:At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus -- we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to applyAdditional Role Note:The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Full Time
job-list-card-figure
Sous Chef, Kendall Square
DIG
location-iconBoston MA

Job DescriptionJob DescriptionSOUS CHEF$18 - $21 / hour depending on experience MORE BENEFITS!Interested in a 4-day workweek schedule while still getting full-time hours?This schedule is offered as an OPTIONAL BENEFIT for those interested will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch break.ABOUT THE ROLE:As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. Our Chefs-In-Training look to you for guidance because you invest in their growth, lead during peak service, resolve guest concerns and serve as a vital resource on culinary systems best practices. You will take initiative as a leader role model in the kitchen by participating in pre- shifts, shift management, and training will be held accountable to ensuring tasks across the restaurant are completed on time and to standard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG!ABOUT THE TEAM:People are the power - in our kitchens we not only develop knife skills, but life skills. We use a traditional brigade system to streamline vertical communication. As Sous Chef, our Chefs-In-Training partner with you, and you report directly to our Restaurant Leaders. You work collaboratively with the leadership team to ensure that everyone is well trained and organized to provide guests’ with an experience that goes beyond a great meal. DIG is determined to rebuild the food system, and we couldn’t do it without you.YOU WILL:Elevate and motivate Chef’s-in-Training by modeling culinary expertise, warm hospitality, and a great attitude.Train fellow teammates on each station, following station diagrams, pars station prep to ensure consistency.Demonstrate mastery of every station by consistently executing all seasonal menu offerings according to the recipes, procedures, and standards of The Pantry.Manage prep lists, waste logs and participate in food inventory while staying in close contact with your Chef de Cuisine to ensure your walk-in is fully-stocked and organized.Learn all restaurant ordering systems [Food, paper etc] to support the CDC in maintaining appropriate pars needed for service.Run and execute successful restaurant shift management by writing a smart deployment, delegating work appropriately to the team and following scheduled deployment and breaks.Successfully open and close the restaurant using the checklists and thorough communication with the previous days leaders to best prepare for a steady shift.Participate in team building through interview shadowing, contributing to the Chef’s table agenda, providing feedback to CITs, and leading preshift.Operate the expeditor / computer station to ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders.Troubleshoot and create solutions regarding guest concerns, digital ordering, and equipment maintenance.Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination anti-harassment policies.YOU HAVE:1+ year leadership experience in a culinary environment.The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.Food Safety Certification.A desire to create exceptional employee guest experiences.An eye for detail and solving challenges.Excellent communication skills, both verbal and written.The willingness to roll up your sleeves and pitch in wherever necessary.A desire for growth in our brigade.WORK PERKS:Aside from the standard job description fare (competitive pay) we also offer:Opportunities for GROWTH in a TEAM environmentCompetitive Pay: $17-19/hour depending on experiencePaid Time OffThanksgiving, Christmas and other Holidays OffFlexible Scheduling: Part Time and Full Time HoursOptional 4 Day Work Week Schedule with Full Time HoursComplimentary DIG lunch everydayCommuter BenefitsABOUT US:At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus -- we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to applyAdditional Role Note:The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Full Time
job-list-card-figure
Restaurant Manager (Management)
DeVita & Hancock Hospitality
location-iconBoston MA

Wildlife Hospitality is a growing restaurant group whose operations include The Beehive in Boston, Beat Hall in Harvard Square and Cosmica, our new cutting edge Mexican restaurant and bar at the Revolution Hotel in Boston. We are seeking a Restaurant Manager who is dynamic, energetic, and passionate about F and B essentials. Our focus is on professionalism and providing a superior customer experience. The ideal candidate is positive, responsible, hands-on, DETAIL ORIENTED, and a team player that has strong communication skills and can handle multiple tasks in a friendly manner with grace and composure. If you are the right person to take on the responsibility of building a strong team and leading them, we can definitely achieve something great! This is an opportunity not to be missed by the right candidateJob Requirements:Oversee all company restaurant operationsAssigning duties of restaurant employeesRunning a retail or restaurant managementWalk through all restaurant areas to monitor and observe restaurant operationsAssess the quality of restaurant operationsPerform and direct overall restaurant managementArticulate the messaging from restaurant managementWalk through all restaurant areas to monitor and observe restaurant operationsMonitor and observe restaurant operationsCreate and adjust staff schedules to meet restaurant needsDirecting the daily operations of a restaurantEnsure the quality of the product and customer serviceDisseminate company information to the restaurant management teamManaging day-to-day operations of the restaurantSet up restaurant for opening and closingManage and build a $1-2 million restaurant businessPrepare reports for management on profitability of restaurantDevelop local restaurant marketing strategies to maximize salesSupervise daily restaurant operations and assists with menu planningDrink necessary to operate the restaurant

Full Time
job-list-card-figure
Cook, New England Aquarium
Patina Restaurant Group at New England Aquarium
location-iconBoston MA

Job DescriptionThe Opportunity Delaware North's Patina Restaurant Group is searching for Full and Part time Cooks to join our team at New England Aquarium in Boston, Massachusetts. The pay range is $18-$20/hr depending on experience. Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination. Full Time Employee Total Rewards Package: Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. We have a comprehensive benefits program designed to give our associates the comfort, safety and stability they need to serve our guests each and every day.$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Responsibilities Follow supervisor's assignments for opening and closing procedures, as well as food production.Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.Set up and operation of kitchen equipment.Clean equipment properly according to correct procedures.Keep workstation clean, organized, sanitized, and sufficiently stocked.Work cooperatively with co-workers and management.Qualifications Attentive and detailed oriented.Ability to read and understand recipes and food abbreviations.Ability to work in a fast-paced environment with a high level of attention to detail.Ability to follow procedures and take directions; work as a team player.Basic math skills, with the ability to calculate and follow recipe measurements and proportions.Must be able to work a flexible schedule. Weekends required. Physical Requirements Able to stand for long periods of time including bending, lifting, reaching, and stretching.Able to lift 30lbs or more.Ability to move rapidly and coordinate multiple orders.Exposed to variable temperatures.Shift Details 1st Shift2nd ShiftHolidaysWeekends3rd ShiftWho We Are Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. More detail about Patina Restaurant Group at New England Aquarium part of Delaware North, please visit https://culinaryagents.com/entities/167614-patina-restaurant-group-at-new-england-aquarium

Full Time
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Operations Manager - Asst. General Manager- Boston, MA
Raising Cane's
location-iconBoston MA

Job DescriptionOverview: GENERAL SUMMARY: The Operations Manager -He/she has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Cane’s culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Raising Cane’s. He/she will be responsible for upholding Raising Cane’s standards for the Crewmember and Customers experiences. He/she will responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives. Benefits offered for all Full-time Restaurant Managers:Medical, Dental, Vision & Pharmacy BenefitsDependent Care & Healthcare Flexible Spending AccountPet Insurance401(k) With Employer Match (age 21 & older)Tuition Reimbursement ProgramBasic Life, AD&D & Supplemental Life InsuranceShort-term & Long-term DisabilityCrewmember Assistance ProgramPerks & Rewards for all Restaurant Managers:Competitive pay + monthly bonus for all levels of Management!Paid Time Off & Sick time8 paid Holidays a yearEarly closure for company eventsCasual Work AttirePerkspot Employee Discount Program Responsibilities: KEY RESPONSIBILITIES AND AREAS OF FOCUS :Operations Management- Lead “What We Do” on each shift; at Raising Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Shift Captains, Trainers and Crewmembers; lead the Cane’s Love program in the restaurant which is how Raising Cane’s Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager and Facilities Department; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metricsBusiness Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office CrewmembersPeople Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientationsProject Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans Qualifications: ADDITIONAL REQUIREMENTS: The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Minimum of High School Diploma or equivalent required, some College preferredMust be 18 years of age or olderProficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objectsQUALIFICATIONS:Ability to lead, motivate, and empower the Cane’s CrewmembersAbility to align Crewmembers with Raising Cane’s culture by balancing hard work and having funAbility to manage basic tasks; the restaurant’s Crewmembers and fiscal operationsTakes initiativeHas excellent verbal and written skillsAbility to recognize problems and problem solveAbility to set goals and convert plans into actionKnowledge of Labor LawsKnowledge and skills in staffing, scheduling, people and cost managementNew Restaurant opening experience a plus3 years restaurant or retail management preferred

Full Time
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Sous Chef, Back Bay
DIG
location-iconBoston MA

Job DescriptionJob DescriptionSOUS CHEF$18 - $21 / hour depending on experience MORE BENEFITS!Interested in a 4-day workweek schedule while still getting full-time hours?This schedule is offered as an OPTIONAL BENEFIT for those interested will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch breakABOUT THE ROLE:As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. You will take initiative as a leader role model in the kitchen by participating in pre- shifts, shift management, and training will be held accountable to ensuring tasks across the restaurant are completed on time and to standard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG!WHO WE ARE:Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment.If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.WORK PERKS:Opportunities for GROWTH in a TEAM environmentLeadership DevelopmentCompetitive Pay: $17-21/hour depending on experiencePaid Time OffThanksgiving, Christmas and other Holidays OffFlexible Scheduling: Part Time and Full Time HoursOptional 4 Day Work Week Schedule with Full Time HoursComplimentary DIG lunch everydayCommuter BenefitsYOU WILL:Demonstrate correct culinary standards, warm hospitality, and a great attitude.Train fellow teammates on each station, seasonal recipes, kitchen standards and procedures.Work alongside your Chef De Cuisine to manage prep lists, waste logs and food inventory.Delegate work appropriately to the team and follow scheduled deployment and breaks.Successfully open and close the restaurant using the checklists and thorough communication.Lead Preshifts and contribute to the Chef’s table agenda.Ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders.Create solutions regarding guest concerns, digital ordering, and equipment maintenance.Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.YOU HAVE:1+ year of leadership experience in a restaurant/hospitality environment.Food Safety CertificationA desire to create exceptional employee guest experiences.An eye for detail and solving challenges.Excellent communication skills, both verbal and written.The willingness to roll up your sleeves and pitch in wherever necessary.A desire for growth in our restaurants.The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.Additional Role Note:The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Full Time
job-list-card-figure
Sous Chef, Harvard Square
DIG
location-iconBoston MA

Job DescriptionJob DescriptionSOUS CHEF$18 - $21 / hour depending on experience +TIPS! MORE BENEFITS!Interested in a 4-day workweek schedule while still getting full-time hours?This schedule is offered as an OPTIONAL BENEFIT for those interested will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch breakABOUT THE ROLE:As a Sous Chef, you will support our Restaurant Leaders to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every DIG station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. You will take initiative as a leader role model in the kitchen by participating in pre- shifts, shift management, and training will be held accountable to ensuring tasks across the restaurant are completed on time and to standard. The Sous Chef role is an hourly position and a great opportunity to learn the business and grow with DIG!WHO WE ARE:Our scratch-based kitchens are built around people with a true passion for real good food and for running great restaurant operations. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs and restaurant professionals. You will advance and gain the ability to understand different positions in the restaurant, work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment.If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.WORK PERKS:Opportunities for GROWTH in a TEAM environmentLeadership DevelopmentCompetitive Pay: $17-21/hour depending on experiencePaid Time OffThanksgiving, Christmas and other Holidays OffFlexible Scheduling: Part Time and Full Time HoursOptional 4 Day Work Week Schedule with Full Time HoursComplimentary DIG lunch everydayCommuter BenefitsYOU WILL:Demonstrate correct culinary standards, warm hospitality, and a great attitude.Train fellow teammates on each station, seasonal recipes, kitchen standards and procedures.Work alongside your Chef De Cuisine to manage prep lists, waste logs and food inventory.Delegate work appropriately to the team and follow scheduled deployment and breaks.Successfully open and close the restaurant using the checklists and thorough communication.Lead Preshifts and contribute to the Chef’s table agenda.Ensure that food presentation and order accuracy is met for all walk-in, pick-up and delivery orders.Create solutions regarding guest concerns, digital ordering, and equipment maintenance.Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.YOU HAVE:1+ year of leadership experience in a restaurant/hospitality environment.Food Safety CertificationA desire to create exceptional employee guest experiences.An eye for detail and solving challenges.Excellent communication skills, both verbal and written.The willingness to roll up your sleeves and pitch in wherever necessary.A desire for growth in our restaurants.The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.Additional Role Note:The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Full Time
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Catering Coordinator
GARBANZO 134 BOYLSTON LLC
location-iconBoston MA

Job DescriptionOur Owners are Restaurant people who started their careers in the dish room! We understand the value of having fun, laughing and enjoying ourselves even when we are in the weeds! We are closed on Christmas Eve, Christmas Day, July 4th, New Years Day and Thanksgiving. We have the most paid Holidays of any restaurant company out there. The MOST in the industry!Garbanzo has great benefits package including medical, dental, vision, 401k, up to two weeks paid vacation and employee meal discounts!We will begin calling candidates starting March 2nd! So apply now to be one of the first. We will also be conducting open interviews every Friday from 10am-3pm at 134 Boylston Street, Boston MA 02116 (Call 617.640.7010 upon arrival).Apply at eatgarbanzo.gnahiring.comWe are currently looking for a Catering Coordinator that will treat our catering business as if it their own. The Catering Coordinator will often receive tips from their clients, giving the CC a great opportunity to earn a lot more $$$! This position is all about building relationships with your restaurant team, local businesses and individuals within the community. What You’ll Do:Maintain Extensive knowledge of the brand, the ingredients & the menu. Build a new client base while keeping older clients engaged. Working with the Restaurant Management Team to coordinate needs for upcoming catering orders. This may include Additional food products to be ordered or additional staffing. Drive catering sales through marketing, making phone calls and educating our everyday guest base about catering. Working with your team on the daily needs of the restaurant. Working on the production line, prep area(s) and helping the restaurant wherever needed. Operating a financially successful restaurant by managing catering food waste. Profit provides possibility. Take initiative and be self-sufficient and self-motivated. Ensuring food safety standards are high priority. Taking pride in an extremely clean restaurant. Opening the restaurant, arriving early or staying late if catering orders require it. What You’ll Need: A hospitality driven personality and an attitude that is guest focused. Prefer 3+ Years of Restaurant experience. Minimum 1 Year of restaurant experience. Knowledge of safety protocols they relate to baking equipment, hot surfaces and cutlery. Must be able to stand / work on feet for extended periods of time & lift at least 50 lbs Strong English communication skills (reading, writing and speaking). Basic Computer Skills required. Microsoft Word, Excel & programs specific food ordering etc. Valid Driver’s License Valid Vehicle for delivery of orders. Ability to work a flexible schedule.

Full Time
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Crew Member
Panera Bread (PR Management Corp)
location-iconBedford MA

Our new Panera Bread opening up in Bedford, MA will be hosting a hiring event on Wednesday, October 13th from 9:00 AM to 4:00 PM at our North BIllerica Panera Bread! Pay up to $17/hr for associate roles! We are looking to hire food service associates, production workers, catering coordinators and shift supervisors for all shifts!WHERE?Panera Bread Billerica188 Boston RoadBillerica, MA 01862WHEN?Wednesday, October 13th from 9:00 AM to 4:00PM! On the spot interviews!WHO?You! Just bring yourself and a copy of your resume, if you have one!Panera Bread is the premier brand in Quick Casual restaurants, and PR Management is the premier operator of Panera cafes in Maine, New Hampshire and Massachusetts.Cashiers support the overall operations of the café and have the opportunity to train in many roles, including barista, bakery, and dining room. This is an opportunity to provide unparalleled customer service to each of our guests, and to explore potential career paths with Panera.Requirements:Provide the highest quality customer service to our guests.Adhere to all company policies and procedures.Maintain safety standards at all times.Successfully work as part of a team.Maintain friendly, cheerful demeanor.Follow direction of supervisors.Qualifications:Friendly, positive attitudeExperience in a restaurant/ food service environment preferred, but not requiredMust be able to stand for prolonged periods of timeRepeated walking, bending, stretching and occasional lifting of food products and supplies up to 50 pounds, with or without reasonable accommodationAble to clearly and effectively communicate with customers, associates and managersAble to work a varied schedule that may include nights and weekendsMust be 18 years of age or older

Full Time
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Catering Cook, New England Aquarium Catering
Patina Restaurant Group at New England Aquarium
location-iconBoston MA

Job DescriptionThe Opportunity Delaware North's Patina Restaurant Group is searching for Catering Cooks to join our team at the New England Aquarium Catering! The pay rate is $18-$22/hr depending on experience. Night and weekend availability is required for this role. Full Time Employee Total Rewards Package: Delaware North believes in a total rewards package that helps us recruit and retain the best associates in the industry. We have a comprehensive benefits program designed to give our associates the comfort, safety and stability they need to serve our guests each and every day.$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination.Responsibilities Follow supervisor's assignments for opening and closing procedures, as well as food production.Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.Set up and operation of kitchen equipment.Clean equipment properly according to correct procedures.Keep workstation clean, organized, sanitized, and sufficiently stocked.Work cooperatively with co-workers and management.Qualifications Available to work nights and weekends.Attentive and detailed oriented.Ability to read and understand recipes and food abbreviations.Ability to work in a fast-paced environment with a high level of attention to detail.Ability to follow procedures and take directions; work as a team player.Basic math skills, with the ability to calculate and follow recipe measurements and proportions.Physical Requirements Able to stand for long periods of time including bending, lifting, reaching, and stretching.Able to lift 30lbs or more.Ability to move rapidly and coordinate multiple orders.Exposed to variable temperatures.Shift Details HolidaysWeekendsVariesWho We Are At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. More detail about Patina Restaurant Group at New England Aquarium part of Delaware North, please visit https://culinaryagents.com/entities/167614-patina-restaurant-group-at-new-england-aquarium

Full Time
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Customer Service Team Leader, Downtown Crossing
DIG
location-iconBoston MA

Job DescriptionJob DescriptionCHEF-IN-TRAINING$17 - $19 / hour depending on experience MORE BENEFITS!Interested in a 4-day workweek schedule while still getting full-time hours?This schedule is offered as an OPTIONAL BENEFIT for those interested will include four swing shifts that will begin between 10 am - Noon each day and last for 9 hours and 45 minutes with a lunch breakABOUT THE ROLE:The next generation of chefs are evolving in DIG restaurants.Our scratch based kitchens are built around people with a true passion for real good food. We teach individuals who are excited to share their enthusiasm for food and transform them into skilled chefs. You will advance and gain the ability to work with food, develop leadership skills, and stay sharp in our fast-pace culinary environment. If you are seeking a community where education, purpose, and taste matter, we encourage you to join our fa(r)m.YOU WILL:Prep, mix, and cook vegetables, proteins, grains etc using recipes as a guide and taste buds for validation.Gain exposure to different stations within the DIG kitchen including but not limited to garde manger, grill, roast, market line, guest concierge and delivery/packout.Speak to current menu offerings, seasonality, and ingredients with guests - making their day as you provide them with a delicious scratch-made meal (aka: marketbowl).Work to support the team during peak and off peak service, by pitching in wherever and whenever necessary.Multi-task and move in the kitchen for extended periods of time. These physical requirements may be accomplished with or without reasonable accommodations.Help to maintain the “A” lettergrade by following Department of Health and DIG food safety standards.Demonstrate professional maturity and strictly uphold DIG’s anti-discrimination anti-harassment policies.Go home feeling fulfilled knowing you are a part of a bigger mission to rebuild the food system.YOU HAVE:A passion for real, good food and a desire to learn culinary practices and skills.The ability to demonstrate and execute a strong work ethic.The ability to perform physical requirements of the position (frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.The ability to perform other physical requirements such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.A team-oriented focus. You have a deep appreciation for the people you work with and help to support the restaurant’s success.Excellent communication skills, both verbal and written.A desire to create exceptional employee guest experiences.An eye for detail and solving challenges.A desire for growth in our brigade.WORK PERKS:Aside from the standard job description fare (competitive pay) we also offer:Opportunities for GROWTH in a TEAM environmentCompetitive Pay: $17-19/hour depending on experiencePaid Time OffThanksgiving, Christmas and other Holidays OffFlexible Scheduling: Part Time and Full Time HoursOptional 4 Day Work Week Schedule with Full Time HoursComplimentary DIG lunch everydayCommuter BenefitsABOUT US:At Dig Food Group, we’re building a better food system for everyone by sourcing, cooking and serving delicious food everyday. Nine years in, we’ve grown to more than 30 fast-casual Dig restaurants, opened our first full-service restaurant, 232 Bleecker, partnered with 130 farms including our own Dig Acres, and taught thousands of people how to cook (really cook) in our kitchens.To do this, we’ve built direct and real relationships with farmers. We don’t just name check them on our menus -- we’re true partners in their businesses. We focus on farmers who are independent, first-timers, women, immigrants, LGBTQ and people of color. These relationships allow us to get the best ingredients all year round and change our menu based on what is growing in the fields.Each restaurant is run by a chef and all our food is cooked on site. There are no microwaves, can openers or freezers, just an entire culinary team at every location, cooking vegetables all day. This requires training a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. Knife skills are life skills.We’re not here to disrupt anything or become a platform. We run our business on good food and great people. From sourcing to serving, our mission is to create a better food system for everyone. That means a world where farmers can make a living growing food, anyone can learn to cook, and we can all eat well, together.DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Diverse candidates encouraged to applyAdditional Role Note:The duties of this position may change from time to time. DIG reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.DIG is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Full Time
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Catering Server, New England Aquarium Catering
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Full Time
location-iconBoston Massachusetts
Job Description

The Opportunity 

Delaware North Patina Restaurant Group is searching for Catering Servers to join our team at New England Aquarium Catering in Boston, Massachusetts. As a Catering Server you will join a team of associates who collaborate in delivering the highest quality experience for our guests.


Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination.

 

The pay rate for this position is $25/hour

 

$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.

Responsibilities 

  • Performs open, close, and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, and sanitizing tables, and assisting in the set up of server stations.
  • Maintains high standards of friendly customer service by circulating in assigned sections, greeting all guests, and being genuinely interested in their needs.
  • Knows portions, major ingredients and preparation of all items.
  • I.D.'s all guests 40 and under and serves alcoholic beverages responsibly.
  • Observes diners to ensure that guests are satisfied with the food and service, steps in when needed to assist and alerts supervisor to any issues.
  • Anticipates guests needs such as beverage refills. Suggests additional items such as appetizers and deserts.
  • Knows portions, major ingredients and preparation of all items.
  • Performs other tasks as assigned.

Qualifications 

  • Customer service oriented with a positive attitude, an openness and willingness to learn, and a desire to be held accountable and contribute to a team.
  • Strong work ethic with the ability to multi-task, work quickly and efficiently with grace in a high-volume fast-paced environment.
  • Very organized with a strong attention to detail.
  • Ability to communicate effectively.
  • Possess basic knowledge of standard drink recipes and alcohol brand names.
  • Available for part-time, on-call events, which include nights, weekends, holidays

Physical Requirements 

  • Constant standing, walking, bending, reaching and repetitive motions.
  • Ability to maneuver between tables and around corners.
  • Ability to lift, balance, and move large food trays, weighing up to 35 lbs.
  • Visual acuity and hear

Who We Are 

Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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Catering Server, New England Aquarium Catering
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Full Time
location-iconBoston Massachusetts
Job Description

The Opportunity 

Delaware North Patina Restaurant Group is searching for Catering Servers to join our team at New England Aquarium Catering in Boston, Massachusetts. As a Catering Server you will join a team of associates who collaborate in delivering the highest quality experience for our guests.


Per client mandate, all current and new employees must be fully vaccinated against COVID-19, including booster shot, once eligible.  You will be asked to provide proof of vaccination.

 

The pay rate for this position is $25/hour

 

$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.

Responsibilities 

  • Performs open, close, and side-work duties including but not limited to preparing room and facility prior to guest arrival, setting tables, clearing, cleaning, and sanitizing tables, and assisting in the set up of server stations.
  • Maintains high standards of friendly customer service by circulating in assigned sections, greeting all guests, and being genuinely interested in their needs.
  • Knows portions, major ingredients and preparation of all items.
  • I.D.'s all guests 40 and under and serves alcoholic beverages responsibly.
  • Observes diners to ensure that guests are satisfied with the food and service, steps in when needed to assist and alerts supervisor to any issues.
  • Anticipates guests needs such as beverage refills. Suggests additional items such as appetizers and deserts.
  • Knows portions, major ingredients and preparation of all items.
  • Performs other tasks as assigned.

Qualifications 

  • Customer service oriented with a positive attitude, an openness and willingness to learn, and a desire to be held accountable and contribute to a team.
  • Strong work ethic with the ability to multi-task, work quickly and efficiently with grace in a high-volume fast-paced environment.
  • Very organized with a strong attention to detail.
  • Ability to communicate effectively.
  • Possess basic knowledge of standard drink recipes and alcohol brand names.
  • Available for part-time, on-call events, which include nights, weekends, holidays

Physical Requirements 

  • Constant standing, walking, bending, reaching and repetitive motions.
  • Ability to maneuver between tables and around corners.
  • Ability to lift, balance, and move large food trays, weighing up to 35 lbs.
  • Visual acuity and hear

Who We Are 

Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.