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Member Services Representative – 3 weeks paid training included
Professional Staffing Group
location-iconQuincy MA

Member Services Representative – 3 weeks paid training included We have an exciting new role with our partner looking for strong customer service representatives. This is for a major health insurance company who is headquartered just south of Boston, MA in Quincy, MA.  This will be in the Member Services department reporting to the manager of Member Services.  The first 3 weeks of the role will be training which will be paid for.Responsibilities Include :- Assist insurance members with questions regarding their health insurance and/or prescriptions- Answer all inbound calls and direct to the appropriate person or department- Responding to email correspondence with customers- Assist the management team with any special projects as neededOther FAQs - This role pays between $18-19/hr- The schedules range from 8am-5pm or 9am-6pm.  Candidates must be available for either shiftQualifications Include :- High School Diploma/GED required.  Recent college graduates are also encouraged to apply- Very strong verbal communication skills- Previous experience working in Medicare is preferred but not required- Previous and/or recent experience working in a call center environment is preferredIf you'd like to apply, please submit a resume for considerationProfessional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.  #pando1-2PandoLogic. Keywords: Customer Service Representative, Location: Quincy, MA - 02170

Full Time
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Personal Care Specialist
Element Care
location-iconLynn MA

The Personal Care Specialist serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care and safety for the participants at the ADH and in the community. Looking for HHA/CNA experience certificate or equivalent. This position is full time Monday thru Friday 8am to 4pm with no weekend or holiday hours.Location: Lowell, MA Essential Functions:The Personal Care Specialist assists participants with all aspects of personal care at the site, and in the community, as directed. Assists with meals at the site, including 1:1 feedings. Follows all diet and fluid restrictions, and encourages diet compliance. Assists Nursing with specimen collections, oxygen and vital sign monitoring. The Personal Care Specialist reports all medical complaints/changes (participant’s physical, cognitive and/or functional status) to the primary nurse.Serves as an escort for medical, and other pertinent appointments as needed.Performs all tasks as indicated on daily assignment.The Personal Care Specialist restocks supplies and monitors the cleanliness of exam rooms, bathrooms, kitchen and supply closets. Sanitizes tables, chairs, water cooler, exam tables, etc.Assist with activities, special projects, and therapeutic 1:1. The Personal Care Specialist performs vital signs and transfers participants safely.Completes required trainings timely and attends monthly meetings and trainings as required.Adheres to all policies and procedures.Maintains and attend CPR training as required.Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator.Performs other duties, as required. Job Specifications:High School diploma or equivalent.HHA certification or equivalent.Minimum one (1) year of experience with the geriatric population.Ability to relate well to elders and anticipate their needs.Ability to perform vital signs, lifting of participants for transfer, and communication of participant changes.Effective communication, verbal and written.Consistently works in a positive and cooperative manner with team.Intermediate Microsoft computer skills preferred.Frequent local travelCovid vaccines required PI184203356

Full Time
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Milieu Counselor - Child & Adolescent Neuropsychiatry
Cambridge Health Alliance
location-iconSomerville MA

In partnership with the Commonwealth of Massachusetts we will be expanding inpatient psychiatric care in the region, by adding 42 new child, adolescent and specialized autism spectrum / neurodevelopmental beds at our Somerville Campus. The new CHA Center of Excellence for Child and Adolescent Inpatient Mental Health Care at Somerville will provide a transformative continuum of patient and family-centered care for diverse youth with mental health needs.CHA recently achieved a milestone with our psychiatry expansion, admitting the first patients to our new Neuropsychiatry inpatient unit. This innovative service is for children 3-17 with a primary diagnosis of autism spectrum disorder, intellectual disability, and/or a related neurodevelopmental disorder who are experiencing serious behavioral and/or mental health challenges. The unit is currently operating in temporary space at CHA Cambridge Hospital and will move to its permanent home at the Somerville Campus in June. Once fully staffed, the unit will have 24 beds, with younger and older children segmented for optimal care. Job Purpose The Milieu Counselor is a member of the multidisciplinary team who, under the supervision of a registered nurse, is responsible for a safe and structured service as well as attending to the individual needs of patients in crisis in an inpatient psychiatric setting. The role of a Milieu Counselor will assist with ADL'S lead or co-lead groups, perform safety checks, 1:1 meetings with patients, and will accurately chart patients B/P, TPR & weight. Notifies RN of any changes in vital signs. Accurately measures and documents patient's intake and output. Uses appropriate methods of urine and stool collection and labeling of these specimens. Assists patients following through with ADL's (bathing, laundry, organizing room), maintaining nutritional and hydration needs, and assisting & monitoring elimination needs and other tasks as assigned by the charge RN. Qualifications/Experience: High school diploma required; B.A, B.S., or M.A. preferred or equivalent years of human service experience. Current American Heart Association Basic Life Support (BLS) certification Prior human services, behavioral or psychiatric experience required. All newly hired candidates must successfully complete a job specific physical agility test. RBT (Registered Behavioral Technician) certification training is requiried.CHA offers the complete training for all employees. KEYWORDS: Mental Health Counselor / Resident Counselor / Mental Health / Behavioral / Pediatric / Therapist / Therapy / RBT PI181112616

Full Time
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Senior Account Representative, Medicare-Boston, MA
Molina Healthcare
location-iconWEYMOUTH MA

Job Description Job Summary Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability and retention goals, while following ethical sales practices and adhering to established policies and procedures. Knowledge/Skills/Abilities • Develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites. • Generate leads from referrals and local-tactical research and prospecting. • Work assigned (company generated) leads in a timely manner. • Schedule individual meetings and group presentations from assigned/self generated leads. • Achieve/Exceed monthly sales targets. • Conduct presentations with potential customers. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs and communicating product features and differences. • Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale. • Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. • Track all marketing and sales activities, as well as update and maintain sales prospects daily, weekly and monthly results in SalesForce.com. • Work closely with network providers to identify and educate potential members; participate in provider promotional activities.. Job Qualifications Required Education High School diploma/GED Required Experience 5+ years Medicare, Medicaid, managed care or other health/insurance related sales experience Required License, Certification, Association Active, unrestricted Life & Health (Disability) Agent license Preferred Education AA degree Preferred Experience Bi-lingual To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #LiI-BeMore #PJSales  

Full Time
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Collections Manager
Oculus Search Partners
location-iconNorwell MA

Demonstrate excellent customer services skills (both oral and written); Effectively manage an accounts receivable portfolio, per team and company directives, with particular attention to customer, industry, service line and economic trending. Prepare reports as needed by customers and management. Understand contracted terms and conditions and make necessary referrals/ escalations regarding receivables issues related to contracted terms and conditions as needed. Review and reconcile customer accounts as needed. Critically review customer credit worthiness and recommend credit holds (recommendations must meet standards for management review); Critically review and make recommendations to manager of accounts to be submitted to the legal department (recommendations must meet standards for management review). Assist and train collection team members on how to effectively manage various collection obstacles such as customer credit issues, erroneous billings, performance and pricing disputes, and how to properly escalate an issue both inside both our and the customer's organization. Ensures productivity of team members and ensures they have been trained in appropriate functions and applications. Communicates daily changes and updates to team. This senior role could require some occasional travel. This senior role requires supervision of other team members, including regular portfolio reviews, and providing feedback and guidance. Uses progressive discipline as needed. Partners with Sales, Operations, and other departments to resolve disputes. Requirements: High School diploma or GED required. Bachelor’s degree preferred. 5-7 years commercial collections experience in a larger organization preferred (1+ Billion in Revenue). 3-5 years direct leadership experience in credit, collections, accounting, finance, or customer service. Excellent communication and organizational skills required. Excellent customer service skills (both oral and written); Proficiency with MS Excel, MS Word, and Outlook. Understanding of basic accounting principles. Understanding of basic customer procurement principles. Basic understanding of complex billing requirements. Ability to utilize current internet technology as a research tool Ability to professionally address and resolve difficult customer interactions, as well as the ability to develop, foster and maintain customer relationships during the collection process. Proven ability to lead others (must have leadership experience); Full understanding of team concept with willingness to support and train others.

Full Time
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Veterinary Assistant Training Program
Ethos Veterinary Health LLC
location-iconWoburn MA

Massachusetts Veterinary Referral Hospital, located in Woburn, MA, is looking to hire those interested in starting a career in veterinary health. Ethos is hiring for our Veterinary Assistant paid training program! This comprehensive paid training program introduces the foundations to explore further career opportunities in the veterinary medical field. No previous experience required!During the Veterinary Assistant training program, you will: Work and be paid 36 hours per week in our hospitals Participate in a blended curriculum of online and hands-on trainingReceive paid time to complete the online portion of your training Partner with a veterinary training expert to ensure you receive all the information and resources needed to be successful At the end of the program, you will be: Able to perform the critical work of animal hygiene and husbandry, patient handling, medical terminology, sanitation, laboratory testing, and record keeping Eligible to take a nationally approved exam and receive the corresponding credentials Eligible (and encouraged) to consider a full-time position within one of our specialty departments across the nation!Requirements of our Approved Veterinary Assistant program:High school diploma or equivalent requiredAbility to read, write, and speak English is requiredKnowledge and practical application of basic math (including addition, subtraction, multiplication, and division) is required.Able to work overnights, some holidays and weekends, as neededBenefits of Working at Ethos: Comprehensive Medical Insurance (effective on Day 1!)Dental Insurance 401k Retirement Savings PlanFlexible Spending PlansUniform AllowanceVeterinary Services BenefitsPaid VacationMassachusetts Veterinary Referral Hospital is a Level 1 24-hour emergency/critical care and specialty veterinary hospital dedicated to providing compassionate medical care to the dogs and cats entrusted to our care. We understand that pets are a part of a family and we strive to treat every pet with the utmost empathy and respect for your relationship and bond.Veterinary Health extends far beyond clinical work. While our highly skilled Veterinarians, Veterinary Technicians and Assistants, and Client Care Specialists are the face of our animal hospitals, we have teams behind the scenes of every function ensuring we are providing the best patient and client experience possible.Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business needPM19Powered by JazzHRPI184124212

Full Time
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Customer Service Sales Asssociate
Hertz
location-iconBoston MA

General Responsibilities: Spring into a new career!! Let’s Go! We are looking for Customer Service Associates with a passion to drive customer satisfaction. If this is you and you’re ready for your next destination then you have cruised to the right spot!  Apply today and shift your career into drive for tomorrow! Not only do you get to be part of an organization where you Drive your Potential and Power your Passion you get major perks and discounts! Just to name a few Hertz perks: 40% off any standard Hertz Rental Take advantage of Hertz negotiated discountsTravelTickets- movies, concerts, theme parksElectronicsFoodFitness Credit Union AccessHealth & Wellness benefits Tuition Reimbursement Pet Insurance Paid Parental LeaveCareer Growth with hands on learning Essential Requirements: How to Drive your future in working with Hertz: Consult customers on Hertz rentalsEnsure positive customer experience, making Hertz #1 in car rental company experiencePeruse customers on additional services Strong communication and multitasking skillsConduct vehicle service and maintenance to ensure customer satisfactionHave a valid driver’s license with acceptable driving recordBe at least 20 years of age High School diploma or general equivalency diploma required. All employment is contingent on the successful completion of a background screen and four-panel drug screen  : At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.  Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.EOE, including disability/veteran

Full Time
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re-Authorization Representative
KabaFusion
location-iconLexington MA

KabaFusion is a home infusion company with exceptional employees!KabaFusion is a home infusion company with a national footprint. We opened our first pharmacy in 2010 in Southern California and now have 21 pharmacies in 15 states with a focus on IVIg, SCIg, acute infusion, and nutritional therapies.Our success is the result of teamwork from our dedicated staff who truly believe in putting the “care” back in healthcare. A career at KabaFusion means joining a team that lives by its values and empowers team members to make a difference!What we offer:Competitive compensation Benefits start on your 1st day of employment401K w/ 4% Match – no waiting or vesting periodPTO / Floating Holidays / Paid HolidaysCompany Paid Life Insurance3 Employee Assistance Programs (EAP)Emerging Leaders Training ProgramPerks… includes discounts on travel, cell phone, clothing, and more…Employee Referral ProgramJOB SUMMARY:The re-Authorization Representative will obtain authorizations for ongoing patient care, keeping team members aware of authorization status.DUTIES & RESPONSIBILITIES:Secures authorization for ongoing patient care.Notifies internal team members of authorization status.Notifies internal team members, Account Executives, doctors and patients of patient issues or delays in care.Prepares Financial Obligation Notifications FOBs, annually and throughout the year if the insurance or the plan changes.Update’s computer system with any changes in insurance, insurance plan or benefits.Update’s computer system with alerts regarding insurance, authorization or patient issues.Collects and processes co-insurance payments.Processes rejections from Part D payers.Investigates reimbursement issues from the Suspend Report.Works with the Accounts Receivable Department to resolve insurance, claims or payment issues.Trains new team members.Assists in verifying benefits and eligibility.Update’s physician information in computer system when applicable.PREFERRED SKILLS & EXPEERIENCE:High school diploma or GED required.Previous work experience in the home health or medical fields.1-2 years of authorization, intake and eligibility required.Previous experience in the home infusion, home health or medical field preferred.#corporate #reauthorization #intake #priorauthorization #refillcoordinator #intakerepresentative #intakecoordinator #homeinfusion #infusion #healthcare #homehealth #hospital #eligibility #kabafusion #nowhiring PI183567186

Full Time
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Senior Account Representative, Medicare-Boston, MA
Molina Healthcare
location-iconMARBLEHEAD MA

Job Description Job Summary Responsible for increasing membership through direct sales and marketing of Molina Medicare products to dual eligible, Medicare-Medicaid recipients within approved market areas to achieve stated revenue, profitability and retention goals, while following ethical sales practices and adhering to established policies and procedures. Knowledge/Skills/Abilities • Develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets through active participation in community events and targeted community outreach to group associations, community centers, senior centers, senior residences and other potential marketing sites. • Generate leads from referrals and local-tactical research and prospecting. • Work assigned (company generated) leads in a timely manner. • Schedule individual meetings and group presentations from assigned/self generated leads. • Achieve/Exceed monthly sales targets. • Conduct presentations with potential customers. Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs and communicating product features and differences. • Enroll eligible individuals in Molina Medicare products accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and enrollment guidelines. Assist the prospect in completion of the enrollment application. Forward completed applications to appropriate administrative contact within 48 hours of sale. • Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. • Track all marketing and sales activities, as well as update and maintain sales prospects daily, weekly and monthly results in SalesForce.com. • Work closely with network providers to identify and educate potential members; participate in provider promotional activities.. Job Qualifications Required Education High School diploma/GED Required Experience 5+ years Medicare, Medicaid, managed care or other health/insurance related sales experience Required License, Certification, Association Active, unrestricted Life & Health (Disability) Agent license Preferred Education AA degree Preferred Experience Bi-lingual To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V. #LiI-BeMore #PJSales  

Full Time
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Complex/Loss Sensitive Casualty Underwriter (Senior or AVP)
Zurich Insurance Company Ltd.
location-iconBoston MA

Zurich is currently looking for a Senior or AVP Market-Facing Underwriter to join our Middle Market Complex Casualty East region team. We are looking for someone with excellent market facing and technical skills that has experience working with Brokers in the East region.  In this role, you will be working with our complex/loss sensitive casualty products and managing a renewal book along with being responsible for bringing in new business.  We are open to hiring talent located in Philadelphia or Boston. While this position will be based out of our Philadelphia, PA or Boston, MA office, you will have the flexibility to work both in the office and remotely. You will partner with your manager to set a flexible work schedule that supports you, our customers, and our brokers and agents. This role will require you to be visible in the marketplace to meet with our agents and brokers and be in the office one day a week for a team collaboration day. This role will be filled at either the Senior or AVP underwriting level.  The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. This is a highly technical and market-facing position.  Experience with Casualty lines of business is needed for this role. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills. Specifically, you will underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting Framework within delegated authority levels.Our Underwriters are market-facing with objectives focused on profitable growth and superior service to our broker partners and customers.Our Complex/Loss Sensitive Casualty Underwriter is responsible for: Generating, underwriting and analyzing domestic Complex and Loss Sensitive Casualty businessMarket facing and production activitiesComplying with underwriting rules and guidelines, insurance laws and regulations and rating manual rules Developing and maintaining agency and broker relationshipsWorking within broad limits and authorities on complex assignments Complex/Loss Sensitive Senior Casualty Underwriter (III) Basic Qualifications:  High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Brokerage or Market Facing areaORHigh School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support areaORZurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing areaORZurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area Complex/Loss Sensitive Casualty AVP Underwriter (Level IV) Basic Qualifications: High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Brokerage or Market Facing areaORHigh School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support areaORZurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing areaORZurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area Preferred Qualifications (Senior/Executive Level): Bachelor’s Degree Knowledge of Domestic Complex CasualtyAbility to effectively assess riskStrong negotiation skillsStrong broker relationships within the regionSuperior skills in relationship building, active listening, needs analysis, and win-win negotiation.Possess a high level of customer service by meeting or exceeding broker and or customer expectations with respect to required deadlinesExcellent oral and written communication skillsStrong knowledge of underwriting philosophy, techniques, national/local filing regulations and guidelines As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.  A future with ZurichNow is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 148 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet  Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.  Location(s): AM - Boston, AM - Philadelphia, AM - New YorkRemote Working: YesSchedule: Full Time

Full Time
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Patient Care Coordinator: Front Desk
Ethos Veterinary Health LLC
location-iconWoburn MA

The Front Desk Patient Care Coordinator provides exceptional service to all our clients, performs clerical and record-keeping duties related to animal patient care and treatment, and provides support to the various medical departments and staff. Schedule: We are currently hiring for multiple schedules!Compensation: Compensation is based on experience and education: $16.50 - $19Responsibilities: Prepares to receive appointments by reviewing the medical record, retrieving client records, and preparing required forms in advance of clients arrival Completes and reviews required forms and obtains all necessary information in accordance with Ethos and legal requirements Welcomes clients and patients to the hospital and provides for their comfort while they are in the hospital including greeting clients, offering coffee, showing them to the waiting area, etc. Educates and advises clients regarding hospital services, products, and practices Assists clients with non-medical questions, booking appointments and invoicing Enters all client and patient information into the hospital information system efficiently and accurately while comparing the charges to the estimate and treatment sheet for discrepancies Admits and discharges pets from appointments and services and schedules follow-up appointments as needed Collects and accurately processes payments from clients Explains alternative payment options for clients such as lines of credit and billing plans Manages pet insurance claims from initiation to completion Cleans and straightens the public areas of the hospital including the front desk, reception area, indoor and outdoor waiting areas, guest restrooms, and bereavement rooms Education, License, and Job Requirements: High school diploma or equivalent experience requiredMust be able to stand for up to six hours at a time and may require stooping, kneeling, reaching, lifting, and carrying throughout the course of a shift May be required to move up to 50 pounds Skills and Experience: 1 + years of customer service experience Proven experience in multi-tasking and prioritizing tasks Exceptional organizational skills Skilled in remaining calm and working effectively in high pressure and busy situations Strong active listening and customer service skills which includes the ability to resolve client issues and complaints with tact and diplomacy Ability to promote effective communication between the client service staff, doctors and technical staff Strong written and verbal communications skills and exceptional consciousness of non-verbal language Excellent problem-solving skills and the ability to detect changes in circumstances or events and ensure clients satisfaction Knowledge of Microsoft Outlook, point of sales systems, multi-line phones, and other office equipment Benefits of Working at Massachusetts Veterinary Referral Hospital:Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer-paid plan, dental, vision, disability, and life insurance, flex spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19Powered by JazzHRPI184124367

Full Time
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Sheet Metal Quality Inspector
Enjet Aero, LLC
location-iconMalden MA

Enjet Aero machines and fabricates complex jet engine parts, components and assemblies for leading OEMs in the commercial, defense and general aviation sectors. Our goal is to be regarded as an irreplaceable resource by our customers. The only way for a company to meet such a goal is to consistently meet production deadlines and expectations.Position Description:This position is responsible for inspection of sheet metal fabrications to verify conformance to Engineering Drawings/Specifications/Standards, performing first piece, incoming, in-process, and final inspection, and reporting results in a manner which fully describes the part, subassembly, or finished product as required.Essential Responsibilities:Ability to interpret Engineering Drawings/Specifications/Standards and obtain part information, to include understanding of GD&TPractical knowledge of measures and dimensions, such as length, height, and distance between reference points, using precision instruments such as micrometers, calipers, verniers, dial indicator, profilometer, comparator, height gage, pin gages, plug/thread gages, radius gages to ensure part meets requirementsReview and verify inspection and testing of products for compliance with drawings and specificationsReview and verify inspection and testing of parts for compliance, ensures that only acceptable product moves to the next operationAbility to work within a team and also independently as neededMust be a quick learner and able to work in a dynamic environmentReports to Quality Manager and works with appropriate functional areas to resolve discrepanciesQualifications:High school diploma or GED with 5+ years Aerospace/Manufacturing quality inspection experienceFamiliar with ISO9001/AS9100 a plus Working knowledge of Microsoft suite (Excel, word, etc.)Due to ITAR regulations, this position requires that the employee must be a U.S Citizen or a U.S Permanent ResidentThe employee could occasionally lift and or move up to 50 pounds. Specific vision abilities required by the job could include close vision, distance vision, color visionWork shift is 10 hrs., Monday thru Thursday 6:00 AM to 4:30 PMBenefits: Enjet offers a comprehensive benefits package to full-time employees including paid time off, health insurance, dental insurance, vision insurance, paid holidays, a 401K retirement plan, disability insurance, and more.As an EOE/AA employer, Enjet Aero will not discriminate in its employment practices due to an applicant's race, color, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges. PI184701874

Full Time
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Service Center Liaison
Ethos Veterinary Health LLC
location-iconWoburn MA

Massachusetts Veterinary Referral Hospital has immediate full-time openings for highly-motivated, Work From Home Call Center Representatives for our Woburn, MA location.Summary: The Call Center Representative is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In joining this team you will be part of Ethos mission to provide unsurpassed veterinary health care to patients.Responsibilities:Provides superior service to clients and referring veterinarians through inbound and outbound callsActs as the primary point of contact for the hospitals and ensures all client and referring veterinarians needs are met in a professional and empathetic mannerActs as the frontline for all emergency calls exercising a calm and compassionate demeanor Books client appointments with accuracy and efficiency Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians inquiriesProcesses emails, transfers medical records, and other administrative tasksEducation, License, and Job Requirements:High School Diploma or equivalent1-2 or more years of customer serviceKnowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation.Flexibility to work a rotating shift within a 24/7-365 a year service centerSkills and Experience: A team player with proven experience to deliver outstanding service within a high-volume environment (up to 80 calls per shift)Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situationsA solid track record of exceeding productivity and quality goalsStrong communication skills, both written and oralGood judgment and problem-solving skillsThank you for reading our job posting!Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19 Powered by JazzHRPI184123942

Full Time
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Construction Casualty Underwriter (Level II or III)
Zurich Insurance Company Ltd.
location-iconBoston MA

Zurich is currently hiring an experienced Construction Casualty Underwriter (Levell II or Senior Level III) to join the Construction team from Boston! Zurich is one of the leading insurance providers in the construction industry, our mission is to provide creative solutions for the risks our customers face today and in the future. As a Construction Casualty Underwriter, you will handle complex new and renewal accounts across Auto, GL, and Worker’s Compensation. As a member of Zurich's Underwriting Team, you will enjoy the opportunity to fully apply and hone your underwriting and marketing skills while building relationships with our Preferred Distribution Partners within the Boston area. This is an exciting time to join Construction at Zurich! This role will be filled at either the Underwriter (Level II) or Senior Underwriter (Level III). The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skillset relative to the qualifications listed for this position The Construction Casualty Underwriter is responsible for: Serving as a customer industry advocate with a focus on improving the customer experience by understanding their risk and offering the best end to end solution for their insurance needs.Using a disciplined approach to exposure evaluation, risk assessment and pricingUsing risk insights, data and models to drive informed decisions at point of saleMarket facing and production within the growing Construction division Administering and monitoring underwriting rules and guidelines, insurance laws and regulations and rating manual rulesWorking within broad limits and authorities on highly complex assignments Construction Casualty Underwriter (Level II) Basic Qualifications:  High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Brokerage or Market Facing areaORHigh School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support areaORZurich approved Apprenticeship program including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing areaORZurich approved Apprenticeship program including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support areaANDKnowledge of line/s of business and the legal and regulatory guidelinesKnowledge of time restraints for quotes on new and renewal businessExperience with Microsoft Office Senior Construction Casualty Underwriter (Level III) Basic Qualifications: High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Brokerage or Market Facing areaORHigh School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support areaORZurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing areaORZurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area Preferred Qualifications: Bachelor’s Degree Technical knowledge of Construction Casualty UnderwritingEstablished broker relationships (retail brokers) within New EnglandSales execution mindsetCreative problem-solving skillsStrong verbal and written communication skills As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols (https://www.zurichna.com/careers/faq), including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.   A future with Zurich. What can go right when you apply at Zurich? Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet  Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.  Location(s): AM - BostonRemote Working: NoSchedule: Full Time Linkedin Recruiter Tag: #LI-JJ1 #LI-REMOTE #LI- Hyrbrid 

Full Time
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Patient Care Coordinator, Front Desk
Ethos Veterinary Health LLC
location-iconWoburn MA

The Patient Care Coordinator provides exceptional service to all our clients, performs clerical and record-keeping duties related to animal patient care and treatment, and provides support to the various medical departments and staff. Schedule: Schedule: Mass Vet is a 24/7 365 hospital. All schedules include a requirement to work a minimum one-weekend shift and occasional holidays. Compensation: Compensation is based on experience and education: $16.50 - $19Responsibilities: Prepares to receive appointments by reviewing the medical record, retrieving client records, and preparing required forms in advance of clients arrival Completes and reviews required forms and obtains all necessary information in accordance with Ethos and legal requirements Welcomes clients and patients to the hospital and provides for their comfort while they are in the hospital including greeting clients, offering coffee, showing them to waiting area, etc. Educates and advises clients regarding hospital services, products, and practices Assists clients with non-medical questions, booking appointments and invoicing Enters all client and patient information into the hospital information system efficiently and accurately while comparing the charges to the estimate and treatment sheet for discrepancies Admits and discharges pets from appointments and services and schedules follow-up appointments as needed Collects and accurately processes payments from clients Explains alternative payment options for clients such as lines of credit and billing plans Manages pet insurance claims from initiation to completion Cleans and straightens the public areas of the hospital including the front desk, reception area, indoor and outdoor waiting areas, guest restrooms, and bereavement rooms Education, License, and Job Requirements: High school diploma or equivalent experience required, Associates or Bachelors degree preferred Must be able to stand for up to six hours at a time and may require stooping, kneeling, reaching, lifting and carrying throughout the course of a shift May be required to move up to 50 pounds Skills and Experience: 1 + years of customer service experience Proven experience in multi-tasking and prioritizing tasks Exceptional organizational skills Skilled in remaining calm and working effectively in high pressure and busy situations Strong active listening and customer service skills which includes the ability to resolve client issues and complaints with tact and diplomacy Ability to promote effective communication between the client service staff, doctors, and technical staff Strong written and verbal communications skills and exceptional consciousness of non-verbal language Excellent problem-solving skills and the ability to detect changes in circumstances or events and ensure clients satisfaction Knowledge of computers, fax machines, credit card terminals, multi-line phones, and other office equipment Benefits of Working at Massachusetts Veterinary Referral Hospital:Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer-paid plan, dental, vision, disability, and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19Powered by JazzHRPI184124281

Full Time
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Full Stack Developer
Maverick Construction Corp
location-iconBoston MA

Telecom engineering firm looking for unique and talented individuals with strong coding and web design skills.Can you make engaging and aesthetically pleasing web sites? Want help build something cool? Are you awesome? Want to work somewhere with opportunities to grow? Maverick Construction Corporation is expanding its development team and seeking a front-end developerThis role will:· Assist in design and deploying a front-end web application for utility management.· Assist back-end developers with integrating tools into widgets.· Work with management and outside teams to incorporate user stories and feedback.· Work with IT to implement the application in a secure manor.· Provide backup development support and advisement for GIS and IT departments.Candidates must have a working knowledge of Node JS and be able to work with in an agile project environment. Candidate must also be familiar and able to work with web frameworks; Django & Dojo.Any experience with the ESRI product line (REST APIs, Python, C#, GIS) or Network Administration are major pluses.Education and experience are tentative, ability is not. This position is a full-time permanent position, not contract.Maverick Corporation is a full-service Engineering and Construction firm working in the telecommunications and electrical power sectors. Our customers range from traditional municipal and co-op electric utilities and telecommunication service pro85viders to companies operating in the oil & gas and the transportation industries. Maverick Corporation and its affiliates provide project management, quality control and review services; aerial, underground, and technical services in construction; as well as design, survey, permitting, and owner’s agent services in engineering. Maverick has been incorporated since 1994, and is a growing company with headquarters in Boston, Massachusetts. 3+ years of IT experience with appetite for high-end software development Solid product development experience Familiarity with both Windows and Linux Servers (Ubuntu, Debian, CentOS)Experience with Django, Node.js, Bootstrap, CSS, HTML5, PL/pgSQL, PL/Python, Python3 and DOJO.Familiarity with cloud hosting platforms. Preferably using AWS (S3, Route 53, lambda, ECS, EC2, etc) and good understanding of DNS, TCP/IP, SMTP, HTTP and distributed networks Knowledge of container orchestration managers such as Kubernetes ESRI API Experience is a MAJOR PLUS! Ability to commute Education: This position is with in a team that has no requirements for formal educations. HS diploma to PhDs will be considered. Education is tentative, technical knowledge and proficiency is not. Pay is to be posted as well as the following information. Full time positionPay Range: 85-145k Annual (Dependent on experience)2 weeks’ vacation per calendar year + sick time + personal daysCandidate must be in or around the PDX area. This is a 60/40 hybrid position (60% at home, 40% in office).401k with employer matchingHealth InsurancePI181698456

Full Time
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Procurement Clerk
Planet Professional
location-iconBoston MA

Job ID: BH483099 Category: Junior Procurement, Procurement / Supply Chain Specialty: Accounting & Finance Procurement Clerk Requirements – HS diploma –Proficient with MS Office Suite – SAP/Ariba experience Responsibilities Compiles requests for materials, prepares purchase orders, and keeps track of purchases and supplies. Handles order inquiries. Makes sure that purchases arrive on schedule and meet the specifications identified by the purchaser. Generally reports to a Supervisor or Manager. Prepare and submits reimbursement reports in CONCUR. Will be managing shopping carts in SAP. #professional The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Type: Temp/Contract Location: Boston, Massachusetts

Full Time
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Assistant - Outbound Customer Service phone Support - Stoughton, MA
Tempus Unlimited Inc.
location-iconStoughton MA

Description: Summary/Objective: Contact our customers in the PCA program (consumers, surrogates, and PCAs) to communicate where additional or corrected information is required to facilitate processing of program related documentation or other information. Hybrid role with 2 days in the office and 3 days at home. Core hours Monday - Friday 8:30am - 4:30pm. Requirements: Essential FunctionsOutbound callsCommunicate with Consumer Relations staffProvides program related resource information, as applicableMust report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).CompetenciesProfessional, friendly and understandingAble to work efficiently as a team playerSelf-motivatedCompetent with data entryWilling to learn and apply new informationPunctual and dependablePreferred ExperienceCall Center and customer service experience highly preferredBilingual a plusRequired EducationHigh School DiplomaWork EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.TravelNo travel is required for this position.Work Authorization/Security ClearanceAll offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.EEO StatementEqual Employment Opportunity is a fundamental principle at Tempus Unlimited where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Other DutiesNote this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PI183681263

Full Time
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Client Care Specialist
Ethos Veterinary Health LLC
location-iconWoburn MA

The Client Care Specialists provides exceptional service to all our clients, performs clerical and record keeping duties related to animal patient care and treatment, and provides support to the various medical departments and staff. Schedule: Schedule: Mass Vet is a 24/7 365 hospital. All schedules include a requirement to work minimum one weekend shift and occasional holidays. Compensation based on experience and education -$16.50 - $21.50 Responsibilities: Prepares to receive appointments by reviewing the medical record, retrieving client records, and preparing required forms in advance of clients arrival Completes and reviews required forms and obtains all necessary information in accordance with Ethos and legal requirements Welcomes clients and patients to the hospital and provides for their comfort while they are in the hospital including greeting clients, offering coffee, showing them to waiting area, etc. Educates and advises clients regarding hospital services, products and practices Assists clients with non-medical questions, booking appointments, and invoicing Enters all client and patient information into the hospital information system efficiently and accurately while comparing the charges to the estimate and treatment sheet for discrepancies Admits and discharges pets from appointments and services and schedules follow-up appointments as needed Collects and accurately processes payments from clients Explains alternative payment options for clients such as lines of credit and billing plans Manages pet insurance claims from initiation to completion Cleans and straightens the public areas of the hospital including the front desk, reception area, indoor and outdoor waiting areas, guest restrooms, and bereavement rooms Education, License and Job Requirements: High school diploma or equivalent experience required, Associates or Bachelors degree preferred Must be able to stand for up to six hours at a time and may require stooping, kneeling, reaching, lifting and carrying throughout the course of a shift May be required to move up to 50 pounds Skills and Experience: 1 + years of customer service experience Proven experience in multi-tasking and prioritizing tasks Exceptional organizational skills Skilled in remaining calm and working effectively in high pressure and busy situations Strong active listening and customer service skills which includes the ability to resolve client issues and complaints with tact and diplomacy Ability to promote effective communication between the client service staff, doctors and technical staff Strong written and verbal communications skills and exceptional consciousness of non-verbal language Excellent problem-solving skills and the ability to detect changes in circumstances or events and ensure clients satisfaction Knowledge of computers, fax machine, credit card terminals, multi-line phones, and other office equipment Benefits of Working at Massachusetts Veterinary Referral Hospital:Compensation is based on experience and skill level. Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program, paid time off, uniforms, and a generous CE allowance.Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need. PM19Powered by JazzHRPI184124017

Full Time
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Program Assistant
Planet Professional
location-iconCambridge MA

Job ID: BH485332 Category: Administrative Assistant Specialty: Administrative Program Assistant Requirements – HS Diploma – Previous customer service background – Experience with Excel, Word, and Outlook; Office Suite Responsibilities Provide customer service in a fast-paced office within Student Financial Services. Acts as an information resource for a high volume of student-related financial account, financial aid, and registration inquiries by phone and email. Performs other related duties as required and assists with special projects as needed. Must be able to provide positive and professional interactions even in challenging situations, while remaining calm, poised and resilient. Must be able to clearly convey and enforce DCE student policies. #professional The Planet Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Type: Temp/Contract Location: Cambridge, Massachusetts

Full Time
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Member Services Representative – 3 weeks paid training included
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Full Time
location-iconQuincy MA
Job Description


Member Services Representative – 3 weeks paid training included

We have an exciting new role with our partner looking for strong customer service representatives. This is for a major health insurance company who is headquartered just south of Boston, MA in Quincy, MA.  This will be in the Member Services department reporting to the manager of Member Services.  The first 3 weeks of the role will be training which will be paid for.

Responsibilities Include :

- Assist insurance members with questions regarding their health insurance and/or prescriptions

- Answer all inbound calls and direct to the appropriate person or department

- Responding to email correspondence with customers

- Assist the management team with any special projects as needed

Other FAQs

- This role pays between $18-19/hr

- The schedules range from 8am-5pm or 9am-6pm.  Candidates must be available for either shift

Qualifications Include :

- High School Diploma/GED required.  Recent college graduates are also encouraged to apply

- Very strong verbal communication skills

- Previous experience working in Medicare is preferred but not required

- Previous and/or recent experience working in a call center environment is preferred

If you'd like to apply, please submit a resume for consideration

Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.  #pando1-2
PandoLogic. Keywords: Customer Service Representative, Location: Quincy, MA - 02170
job-detail-figure
Member Services Representative – 3 weeks paid training included
share-icon
Full Time
location-iconQuincy MA
Job Description


Member Services Representative – 3 weeks paid training included

We have an exciting new role with our partner looking for strong customer service representatives. This is for a major health insurance company who is headquartered just south of Boston, MA in Quincy, MA.  This will be in the Member Services department reporting to the manager of Member Services.  The first 3 weeks of the role will be training which will be paid for.

Responsibilities Include :

- Assist insurance members with questions regarding their health insurance and/or prescriptions

- Answer all inbound calls and direct to the appropriate person or department

- Responding to email correspondence with customers

- Assist the management team with any special projects as needed

Other FAQs

- This role pays between $18-19/hr

- The schedules range from 8am-5pm or 9am-6pm.  Candidates must be available for either shift

Qualifications Include :

- High School Diploma/GED required.  Recent college graduates are also encouraged to apply

- Very strong verbal communication skills

- Previous experience working in Medicare is preferred but not required

- Previous and/or recent experience working in a call center environment is preferred

If you'd like to apply, please submit a resume for consideration

Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.  #pando1-2
PandoLogic. Keywords: Customer Service Representative, Location: Quincy, MA - 02170