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Residential Counselor
Wayside Youth & Family Support Network
location-iconFramingham MA

COME DEMONSTRATE YOUR PASSION FOR CHILD & FAMILY EMPOWERMENT BY JOINING THE WAYSIDE TEAM! **SIGN ON BONUS OF $2000!! ($1000 AFTER 30 DAYS; $1000 AFTER 90 DAYS)** At Wayside, you can expect to be part of an inclusive, innovative, and equity- focused community that approaches client care as a matter of social justice. Wayside is one of Massachusetts’ most respected child and family serving agencies with program locations across Central, Eastern and Northeastern Massachusetts serving more than 6,000 children, young adults, and families each year. Wayside thinks of our employees as whole people and invests in benefits to support employee wellness. - Tuition, training & student loan reimbursement - PTO Package: 3 Wellness Days (time off), 9 Paid Holidays, Up to 3 weeks of vacation (in your first year) - A learning environment - free training institute with thought leaders, CEU trainings & program trainings, etc. - Financial health supports - Equity focused medical benefits - Teamwork atmosphere - Career development support - a great place to grow your career!!! Residential Counselor for Young Adult Program Wayside Youth & Family Support Network has open positions for Residential Counselors providing support services to youth and families. Responsible for the front line care of residents providing a safe and therapeutic milieu while promoting appropriate social skills. Wayside provides a warm work environment with management that is team focused and places value on healthy work dynamics. This is the perfect job for folks who like to be busy, creative and offer innovative care to youth and families. Must be available evenings and weekends. Valid drivers’ license required - motor vehicle background record checks will be completed. Job Description/Tasks - Milieu Work: Directly supervise clients. Participate in staff meetings. Attend all trainings and maintain necessary certifications. Client transportation. Medication administration once MAP certified. Facilitating recreational activities for clients, working with the staff team to ensure the program structure while striving for identified standards of behavior and providing positive role modeling for youth. Assist the program in providing basic needs for clients, such as regular meals, a safe and clean shelter and appropriate hygiene. - Compliance: Maintain confidentiality with regard to program and client information at all times and are responsible for completing all regular and assigned paperwork. COMPETENCIES/TRAITS - Demonstrates high quality customer service (i.e. ability to connect with others, approachability, being respectful to others, able to communicate with others at all levels). - Demonstrates the ability to assess and manage risk. - Demonstrates the ability to hold program expectations. - Demonstrates high quality writing skills as evidenced by good documentation of shifts. - Demonstrates flexibility and creative thinking (i.e. ability to adapt and adjust to changing work situations, processes, and procedures). Minimum Requirements - Minimum Education: High School degree or equivalent required. Bachelor’s Degree or Associates Degree preferred. - Minimum Work Experience: Minimum of one year experience working in adolescent services or related internship. Experience with a strength-based, client-centered milieu a plus. Experience with a diverse, multicultural population including LGBTQ+ desired. - Licensure: N/A - Certification: MAP, TCI, CPR, First Aid provided upon hire. MAP training is preferred. - Perform Supervisory Duties: No PART-TIME AND FULL-TIME SCHEDULES AVAILABLE Wayside welcomes equity-minded applicants whose values align with our goal of being a child welfare and behavioral health agency committed to anti-racism, social justice, and advocacy. Successful candidates are asked to be engaged in Wayside’s dedication to Diversity, Equity & Inclusion. Bilingual/bicultural and LGBTQ+ applicants are encouraged to apply!

Full Time
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LTSS Project Manager
Deloitte
location-iconBoston MA

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.Work you'll doOrganize and deliver services on cross- section of complex projectsActively participate in development of business and vendor relationshipsParticipate and lead aspects of the proposal development processParticipate in pre-sales, proposal, and RFP initiativesManage project(s) financials including development of financial plansProvide Counseling & coaching, oversight, and support for delivery teams and staffActively participate in staff recruitment and retention activities and provide input and guidance into the staffing process.This position is responsible for the implementation and management of the transformation efforts that relate to the successful implementation and operations of Developmental Disability and Acquired Brain Disorder (DD/ABD) case management system. This position is critical to managing the implementation and future operations of multiple transformation efforts that affect DD/ABD service delivery system, Home and Community Based Waivers, fiscal operations, supporting technology, and the stakeholders (Area Agencies, BDS staff, consumers, families, and providers). This position serves as the lead for the planning, implementation and management of the transformation efforts and once implemented, ongoing management of critical operational processes and interactions with stakeholders. Responsibilities include working with BDS staff and Area Agencies to ensure that transformation activities are complete and that the necessary functionality exists in LTSS to meet the processing needs of the BDS.The teamDeloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.QualificationsRequired:8 years of relevant consulting or industry experience8 years of experience in Health and Human Services transformation projects; preferably with knowledge in LTSS3 years at a supervisory or management level.Bachelor's degree requiredLimited immigration sponsorship may be available.Travel anywhere from 20%-50% may be required dependent upon client expectations

Full Time
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LTSS Project Manager
Deloitte
location-iconNewton MA

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.Work you'll doOrganize and deliver services on cross- section of complex projectsActively participate in development of business and vendor relationshipsParticipate and lead aspects of the proposal development processParticipate in pre-sales, proposal, and RFP initiativesManage project(s) financials including development of financial plansProvide Counseling & coaching, oversight, and support for delivery teams and staffActively participate in staff recruitment and retention activities and provide input and guidance into the staffing process.This position is responsible for the implementation and management of the transformation efforts that relate to the successful implementation and operations of Developmental Disability and Acquired Brain Disorder (DD/ABD) case management system. This position is critical to managing the implementation and future operations of multiple transformation efforts that affect DD/ABD service delivery system, Home and Community Based Waivers, fiscal operations, supporting technology, and the stakeholders (Area Agencies, BDS staff, consumers, families, and providers). This position serves as the lead for the planning, implementation and management of the transformation efforts and once implemented, ongoing management of critical operational processes and interactions with stakeholders. Responsibilities include working with BDS staff and Area Agencies to ensure that transformation activities are complete and that the necessary functionality exists in LTSS to meet the processing needs of the BDS.The teamDeloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.QualificationsRequired:8 years of relevant consulting or industry experience8 years of experience in Health and Human Services transformation projects; preferably with knowledge in LTSS3 years at a supervisory or management level.Bachelor's degree requiredLimited immigration sponsorship may be available.Travel anywhere from 20%-50% may be required dependent upon client expectations

Full Time
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Complex Care Manager -Pediatrics-Special Kids - Boston, MA
Crescentia Global Talent Solutions
location-iconBoston MA

Job DescriptionJOB DESCRIPTION Position: Complex Care ManagerDepartment: Pediatrics/Population HealthSchedule: Full TimeSpecial Kids, Special Care Program- Covering Greater Boston Area and Central MA.This position will act as the key medical care manager for pediatric patients with medical and psychosocial complexity. The Complex Care Manager works with relevant stakeholders to engage patients in care management with a focus on patient experience and improving health. This role will be part of an interdisciplinary team serving culturally diverse families with chronic illnesses, special needs, and a variety of neurodevelopmental and related diagnoses. The individual is responsible for outreach to families, meeting with families during clinic sessions, and making home visits in the community. Using the information gathered from the family and the medical team, the care manager is responsible for developing and implementing an individualized, patient-centered care plan. Implementation of the care plan may involve: working with partnering organizations to ensure the child is receiving necessary services, assisting families in interactions with school system and community agencies, and acting as a liaison with the child’s insurance plan. Excellent interpersonal skills, clinical expertise in pediatrics and the ability to work both independently and collaboratively are key requirements of the job.Key Functions/Responsibilities: Ability to execute core care management duties:Comprehensive assessment: bio-psycho-social-spiritualCollaboration with patient and care team to develop patient-centered care plan, with particular focus on chronic disease management, social determinants, transitions of care and advanced care planning.Collaboration with program stakeholders and community partners.Coordinates with health care providers to make sure needs are being met.S/he will also work with partnering organizations to make sure that children have all needed medical servicesThe individual is responsible for working with patients to identify strengths and barriers and to develop an individualized, patient-centered care plan. Excellent interpersonal skills, clinical expertise in pediatrics and the ability to work both independently and collaboratively are key requirements of the jobHas knowledge of common chronic medical conditions presented in the population served and is able to:Educate the patient and their caregivers on their conditions and medications, and build their self-management skills;Use motivational interviewing to promote behavioral change;Assess, triage, and rapidly respond to clinical changes that could lead to the need for emergency services if not intervened upon.Meets regularly with team members and care management supervisor to triage program issues appropriately.Actively participates in planning and growth of program with relevant stakeholders as neededFacilitates interdisciplinary consultation on patient’s behalf through participation in clinical review team (CRT) meetingsThe individual will arrange for case conferences as needed, involving school, day care and early intervention services providers as appropriate.Complies with established metrics for performance and adheres to documentation and work flow standardsMaintains HIPAA standards and confidentiality of protected health information.Follows established infection control and safety procedures.Adheres to departmental/organizational policies and procedures.Care Manager will work full-time from their home and visit patients in the communityOther duties as assigned Must adhere to all of BMC’s RESPECT behavioral standards.(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).About the ideal candidate: MS in nursingCertification as a Pediatric or Family Nurse PractitionerMassachusetts NP licenseMinimum of 3-5 years direct clinical experience required. Direct care experience in a Pediatric outpatient and multidisciplinary setting helpful, but not required.Must be self-directed, a self-starter, and able to implement new programs.Bilingual is a plusDirect care experience in a Pediatric outpatient and multidisciplinary setting helpful is a plus Perform other duties as assigned or as needed.Follow established infection control and safety procedures.Conforms to standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.Oversee transitions in care, particularly from hospital to home. To this end, s/he will maintain close contact with the attending physician and senior resident on the inpatient unit during any periods of hospitalization, consult with the Complex Care Pediatrician as appropriate; collaborate with the discharge nurse on post-acute care plans; and ensure a smooth transition from inpatient care back to the child’s pediatrician and the larger community.S/he will arrange for case conferences as needed, involving the child’s school or day care and early intervention services providers as appropriate. The Nurse will contact the family at least once every six months to monitor the child’s status, review family concerns, and assess the appropriateness of service utilization. S/he will also alert the child’s pediatrician and the Complex Care Pediatrician via secure email to any important new clinical information on the child and also note this information in the EMR and on the care plan.

Full Time
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USLI Field Sales Specialist
Genworth
location-iconWaltham MA

Position TitleDirector of Business Development LocationThis position is available to residents of Massachusetts as Waltham, MA in-office applicants or to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.Genworth policy requires employees to be fully vaccinated for COVID-19 before they visit any Genworth office. For certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination or exception based on a qualifying medical or religious accommodation request.Your RoleWe are seeking an experienced, self-motivated, outgoing, and creative sales professional to drive sales results for our direct and intermediary channels by driving engagement with the CareScout brand and our innovative customer solutions. The successful candidate will leverage their extensive Healthcare Payer industry knowledge and sales expertise to help grow sales of CareScout’ s suite of clinical assessment solutions. As a director of new business, your role is key in creating new customers and maintaining or increasing market share with current customers. This role is ideal for a person who thrives by taking on unique business challenges and enjoys contributing directly to the bottom line of the business.Direct experience selling $1M Average Annual Value plus to Healthcare Payers is a requirement. To be successful, you should demonstrate excellent interpersonal skills, knowledge of CRM software, and the ability to manage multiple tasks at once. Ultimately, the Director must demonstrate great customer service skills, strong business acumen, problem-solving skills, and the ability to effectively communicate and credibly influence people at all levels. This role will report to the Head of Sales.What you will be doingThis position has the responsibility for the successful marketing and sale of CareScout’ s solutions which includes our 35,000 national nurse assessment network You will drive top line production to hit desired sales goals and required mix of product sales through new and existing channels and in designated markets. Your focus will be on selling direct to mid-size healthcare organizations. You will develop and nurture new pipeline prospects, drive the sales process from initial proposal/RFP through final decision. This includes (1) working with internal partners/Subject Matter Experts to write/review the proposal/RFP response (2) acting as the single point of contact with the broker/client (3) oversee the creation of the finalist presentation and (4) position CareScout to win the sale. Your contributions will contribute to the effectiveness of the sales team by sharing best practices and effective sales ideas, as well as fostering a shared commitment to winning. In addition, you will.• Collaborate with CareScout team members to solve customer problems and maintain ownership to ensure customer needs are met• Effectively position contract underwriting solutions and manage the relationship, productivity, and pricing structure with customers• Regularly communicate to internal and external stakeholders on the progress of initiatives employed on sales activities• Ability to create PowerPoint decks/presentations for external and internal usage• Effectively communicate project requirements and expectations to the team• Assist with identifying potential new business opportunities from existing client projects• Negotiate and finalize new contracts and renewals• Defines and orchestrates sales strategy to maximize revenue capabilities• Work w/internal team to assure account is being serviced as per the contract• Set strategic vision for accounts• Up-to-date understanding of the industry’s consumer behavior and competitor services• Strong customer service, interpersonal, organizational, and time management skills for dealing with different types of customers and clients• Ability to use Customer Relationship Management (CRM) software, and analyze performance data• Ability to strategize, communicate and execute solutions to customer related issuesADDITIONAL RESPONSIBILITIES• Document all activity in the CRM system (Salesforce) i.e., appointments, sales calls, follow-ups, call campaigns and sales opportunities etc.• Work closely with Marketing and the Implementation team to build brand awareness and drive employer engagement Must have/ What you bring• 5-7 years’ experience selling to Healthcare Payers or other partners of the health ecosystem• Tangible network of potential customers in Healthcare Payer/Ecosystem • Bachelor’s Degree in business, marketing, or equivalent work experience• Very strong time management skills• Excellent presentation skills - small and large (50+) audiences• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)• Strong prospecting, negotiating, closing and follow-up skills• Quickly adapts and excels in a changing environmentWhy work at Carescout?• We offer competitive benefits including:• Medical, Dental, Vision, Flexible Spending Account options beginning your first day • Generous Choice Time Off your first full year• 12 Paid Holidays• 40 hours of volunteer time off• 401K Account with matching contributions • Tuition Reimbursement and Student Loan Repayment• Paid Family Leave• Child Care Subsidy ProgramAbout usCareScout is a growing company with an entrepreneurial culture providing customized care management plans and elder care referral services improving the quality of life for families and their aging loved ones. At CareScout, our promise to our employees is to provide the opportunity to make a meaningful difference in the lives of our customers, communities, and one another, each day. CareScout is a wholly owned subsidiary of Genworth which means our employees get the best of both worlds; the ability to have a real impact on an independently operated business as well as the benefits offered by the backing of a Fortune 500 company.We know we can’t deliver on our mission unless we deliver for our employees. That’s why we’re committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our employees’ well-being. We know each employee contributes in their own unique way and we’re dedicated to supporting every one of them to help them reach their full potential.

Full Time
job-list-card-figure
USLI Field Sales Specialist
Genworth
location-iconWaltham MA

Position TitleDirector of Business DevelopmentLocationThis position is available to residents of Massachusetts as Waltham, MA in-office applicants or to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin.Genworth policy requires employees to be fully vaccinated for COVID-19 before they visit any Genworth office. For certain positions where office attendance is deemed to be essential to the role, offers of employment shall be conditional upon proof of vaccination or exception based on a qualifying medical or religious accommodation request.Your RoleWe are seeking an experienced, self-motivated, outgoing, and creative sales professional to drive sales results for our direct and intermediary channels by driving engagement with the CareScout brand and our innovative customer solutions. The successful candidate will leverage their extensive Healthcare Payer industry knowledge and sales expertise to help grow sales of CareScout’ s suite of clinical assessment solutions.As a director of new business, your role is key in creating new customers and maintaining or increasing market share with current customers. This role is ideal for a person who thrives by taking on unique business challenges and enjoys contributing directly to the bottom line of the business.Direct experience selling $1M Average Annual Value plus to Healthcare Payers is a requirement.To be successful, you should demonstrate excellent interpersonal skills, knowledge of CRM software, and the ability to manage multiple tasks at once. Ultimately, the Director must demonstrate great customer service skills, strong business acumen, problem-solving skills, and the ability to effectively communicate and credibly influence people at all levels. This role will report to the Head of Sales.What you will be doingThis position has the responsibility for the successful marketing and sale of CareScout’ s solutions which includes our 35,000 national nurse assessment network You will drive top line production to hit desired sales goals and required mix of product sales through new and existing channels and in designated markets. Your focus will be on selling direct to mid-size healthcare organizations. You will develop and nurture new pipeline prospects, drive the sales process from initial proposal/RFP through final decision. This includes (1) working with internal partners/Subject Matter Experts to write/review the proposal/RFP response (2) acting as the single point of contact with the broker/client (3) oversee the creation of the finalist presentation and (4) position CareScout to win the sale. Your contributions will contribute to the effectiveness of the sales team by sharing best practices and effective sales ideas, as well as fostering a shared commitment to winning. In addition, you will.Collaborate with CareScout team members to solve customer problems and maintain ownership to ensure customer needs are metEffectively position contract underwriting solutions and manage the relationship, productivity, and pricing structure with customersRegularly communicate to internal and external stakeholders on the progress of initiatives employed on sales activitiesAbility to create PowerPoint decks/presentations for external and internal usageEffectively communicate project requirements and expectations to the teamAssist with identifying potential new business opportunities from existing client projectsNegotiate and finalize new contracts and renewalsDefines and orchestrates sales strategy to maximize revenue capabilitiesWork w/internal team to assure account is being serviced as per the contractSet strategic vision for accountsUp-to-date understanding of the industry’s consumer behavior and competitor servicesStrong customer service, interpersonal, organizational, and time management skills for dealing with different types of customers and clientsAbility to use Customer Relationship Management (CRM) software, and analyze performance dataAbility to strategize, communicate and execute solutions to customer related issuesADDITIONAL RESPONSIBILITIESDocument all activity in the CRM system (Salesforce) i.e., appointments, sales calls, follow-ups, call campaigns and sales opportunities etc.Work closely with Marketing and the Implementation team to build brand awareness and drive employer engagementMust have/ What you bring5-7 years’ experience selling to Healthcare Payers or other partners of the health ecosystemTangible network of potential customers in Healthcare Payer/EcosystemBachelor’s Degree in business, marketing, or equivalent work experienceVery strong time management skillsExcellent presentation skills - small and large (50+) audiencesProficiency in Microsoft Office (Word, Excel, and PowerPoint)Strong prospecting, negotiating, closing and follow-up skillsQuickly adapts and excels in a changing environmentWhy work at Carescout?We offer competitive benefits including:Medical, Dental, Vision, Flexible Spending Account options beginning your first dayGenerous Choice Time Off your first full year12 Paid Holidays40 hours of volunteer time off401K Account with matching contributionsTuition Reimbursement and Student Loan RepaymentPaid Family LeaveChild Care Subsidy ProgramAbout usCareScout is a growing company with an entrepreneurial culture providing customized care management plans and elder care referral services improving the quality of life for families and their aging loved ones. At CareScout, our promise to our employees is to provide the opportunity to make a meaningful difference in the lives of our customers, communities, and one another, each day. CareScout is a wholly owned subsidiary of Genworth which means our employees get the best of both worlds; the ability to have a real impact on an independently operated business as well as the benefits offered by the backing of a Fortune 500 company.We know we can’t deliver on our mission unless we deliver for our employees. That’s why we’re committed to creating a work environment that fosters diversity, inclusion, camaraderie, rewarding work, community involvement, and a focus on our employees’ well-being. We know each employee contributes in their own unique way and we’re dedicated to supporting every one of them to help them reach their full potential.

Full Time
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Residential Counselor
share-icon
Full Time
location-iconFramingham MA
Job Description
COME DEMONSTRATE YOUR PASSION FOR CHILD & FAMILY EMPOWERMENT BY JOINING THE WAYSIDE TEAM! **SIGN ON BONUS OF $2000!! ($1000 AFTER 30 DAYS; $1000 AFTER 90 DAYS)** At Wayside, you can expect to be part of an inclusive, innovative, and equity- focused community that approaches client care as a matter of social justice. Wayside is one of Massachusetts’ most respected child and family serving agencies with program locations across Central, Eastern and Northeastern Massachusetts serving more than 6,000 children, young adults, and families each year. Wayside thinks of our employees as whole people and invests in benefits to support employee wellness. - Tuition, training & student loan reimbursement - PTO Package: 3 Wellness Days (time off), 9 Paid Holidays, Up to 3 weeks of vacation (in your first year) - A learning environment - free training institute with thought leaders, CEU trainings & program trainings, etc. - Financial health supports - Equity focused medical benefits - Teamwork atmosphere - Career development support - a great place to grow your career!!! Residential Counselor for Young Adult Program Wayside Youth & Family Support Network has open positions for Residential Counselors providing support services to youth and families. Responsible for the front line care of residents providing a safe and therapeutic milieu while promoting appropriate social skills. Wayside provides a warm work environment with management that is team focused and places value on healthy work dynamics. This is the perfect job for folks who like to be busy, creative and offer innovative care to youth and families. Must be available evenings and weekends. Valid drivers’ license required - motor vehicle background record checks will be completed. Job Description/Tasks - Milieu Work: Directly supervise clients. Participate in staff meetings. Attend all trainings and maintain necessary certifications. Client transportation. Medication administration once MAP certified. Facilitating recreational activities for clients, working with the staff team to ensure the program structure while striving for identified standards of behavior and providing positive role modeling for youth. Assist the program in providing basic needs for clients, such as regular meals, a safe and clean shelter and appropriate hygiene. - Compliance: Maintain confidentiality with regard to program and client information at all times and are responsible for completing all regular and assigned paperwork. COMPETENCIES/TRAITS - Demonstrates high quality customer service (i.e. ability to connect with others, approachability, being respectful to others, able to communicate with others at all levels). - Demonstrates the ability to assess and manage risk. - Demonstrates the ability to hold program expectations. - Demonstrates high quality writing skills as evidenced by good documentation of shifts. - Demonstrates flexibility and creative thinking (i.e. ability to adapt and adjust to changing work situations, processes, and procedures). Minimum Requirements - Minimum Education: High School degree or equivalent required. Bachelor’s Degree or Associates Degree preferred. - Minimum Work Experience: Minimum of one year experience working in adolescent services or related internship. Experience with a strength-based, client-centered milieu a plus. Experience with a diverse, multicultural population including LGBTQ+ desired. - Licensure: N/A - Certification: MAP, TCI, CPR, First Aid provided upon hire. MAP training is preferred. - Perform Supervisory Duties: No PART-TIME AND FULL-TIME SCHEDULES AVAILABLE Wayside welcomes equity-minded applicants whose values align with our goal of being a child welfare and behavioral health agency committed to anti-racism, social justice, and advocacy. Successful candidates are asked to be engaged in Wayside’s dedication to Diversity, Equity & Inclusion. Bilingual/bicultural and LGBTQ+ applicants are encouraged to apply!
job-detail-figure
Residential Counselor
share-icon
Full Time
location-iconFramingham MA
Job Description
COME DEMONSTRATE YOUR PASSION FOR CHILD & FAMILY EMPOWERMENT BY JOINING THE WAYSIDE TEAM! **SIGN ON BONUS OF $2000!! ($1000 AFTER 30 DAYS; $1000 AFTER 90 DAYS)** At Wayside, you can expect to be part of an inclusive, innovative, and equity- focused community that approaches client care as a matter of social justice. Wayside is one of Massachusetts’ most respected child and family serving agencies with program locations across Central, Eastern and Northeastern Massachusetts serving more than 6,000 children, young adults, and families each year. Wayside thinks of our employees as whole people and invests in benefits to support employee wellness. - Tuition, training & student loan reimbursement - PTO Package: 3 Wellness Days (time off), 9 Paid Holidays, Up to 3 weeks of vacation (in your first year) - A learning environment - free training institute with thought leaders, CEU trainings & program trainings, etc. - Financial health supports - Equity focused medical benefits - Teamwork atmosphere - Career development support - a great place to grow your career!!! Residential Counselor for Young Adult Program Wayside Youth & Family Support Network has open positions for Residential Counselors providing support services to youth and families. Responsible for the front line care of residents providing a safe and therapeutic milieu while promoting appropriate social skills. Wayside provides a warm work environment with management that is team focused and places value on healthy work dynamics. This is the perfect job for folks who like to be busy, creative and offer innovative care to youth and families. Must be available evenings and weekends. Valid drivers’ license required - motor vehicle background record checks will be completed. Job Description/Tasks - Milieu Work: Directly supervise clients. Participate in staff meetings. Attend all trainings and maintain necessary certifications. Client transportation. Medication administration once MAP certified. Facilitating recreational activities for clients, working with the staff team to ensure the program structure while striving for identified standards of behavior and providing positive role modeling for youth. Assist the program in providing basic needs for clients, such as regular meals, a safe and clean shelter and appropriate hygiene. - Compliance: Maintain confidentiality with regard to program and client information at all times and are responsible for completing all regular and assigned paperwork. COMPETENCIES/TRAITS - Demonstrates high quality customer service (i.e. ability to connect with others, approachability, being respectful to others, able to communicate with others at all levels). - Demonstrates the ability to assess and manage risk. - Demonstrates the ability to hold program expectations. - Demonstrates high quality writing skills as evidenced by good documentation of shifts. - Demonstrates flexibility and creative thinking (i.e. ability to adapt and adjust to changing work situations, processes, and procedures). Minimum Requirements - Minimum Education: High School degree or equivalent required. Bachelor’s Degree or Associates Degree preferred. - Minimum Work Experience: Minimum of one year experience working in adolescent services or related internship. Experience with a strength-based, client-centered milieu a plus. Experience with a diverse, multicultural population including LGBTQ+ desired. - Licensure: N/A - Certification: MAP, TCI, CPR, First Aid provided upon hire. MAP training is preferred. - Perform Supervisory Duties: No PART-TIME AND FULL-TIME SCHEDULES AVAILABLE Wayside welcomes equity-minded applicants whose values align with our goal of being a child welfare and behavioral health agency committed to anti-racism, social justice, and advocacy. Successful candidates are asked to be engaged in Wayside’s dedication to Diversity, Equity & Inclusion. Bilingual/bicultural and LGBTQ+ applicants are encouraged to apply!