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Lead User Experience Designer - Part Time
Boston Consulting Group
location-iconBoston MA

WHAT YOU'LL DOAs a Lead User Experience Designer your focus will be around how BCG’s Global Legal Team can improve & optimise their process and workflow. Legal is a rapidly expanding product team with a defined vision. You would be instrumental in transforming and enhancing the Legal digital product offering and processes by being a strong thought partner to the business for identifying gaps in current Legal ecosystem. From lead generation to cash collection, processes are being redefined and supported by the right combination of enabling technologies.You’ll be responsible for research and analysis of user needs and sentiment, the creation and testing of design prototypes and concepts and the design of cross-product UX & service frameworks that will define a consistent user experience for our colleagues across the business.As a Lead UX Designer, you’ll also need to be comfortable liaising with senior leadership, showcasing your UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives.You will have the unique opportunity to work on multiple high-visibility projects that support our BCG employees. We're looking for a creative, service-design oriented individual who can find ways to help our employees.On the product team, the Lead UX Designer will be responsible for: Working closely with the Product Owner, creating UX designs and service frameworksManaging, monitoring, and helping to scale our Voice of the Customer user feedback channels to improve our understanding of user needs and to allow us to increase the speed and efficiency with which these insights can be gathered and analyzedCollaborating with the rest of the squad to support and guide the execution of the design vision for our usersTo support your responsibilities on the product team you will: Drive and synthesize customer discovery and understanding through contextual interviews, job shadows and usability studies with employees across the company, learning how employees engage and collaborate across a variety of business capabilities and technical systemsFacilitate design thinking and working sessions across multiple disciplines to build shared understanding, consensus, and forward progress against deliverablesWork closely with the Change and Enablement team to create user journeys and design deliverablesCreate service blueprints/frameworks, process flows, information architecture diagrams, wireframes, prototypes or other artefacts required to build shared understanding across multiple disciplinesCollaborate with other UX Design professionals to establish and document best practices for consistently gathering and detailing customer understanding.Create sustainable and effective mechanisms for continuing insight into user needsYou should be comfortable jumping straight into a wide range of design tasks as part of a globally dispersed team. On-the-job learning will go together with guidance and formal training opportunities. You will work on a range of projects and support extended teams with design best practice to enable us to continue keeping our employees at the center of everything we do. You can expect to have an impact at BCG from Day 1!You’ll also be part of the broader UX Centre of Expertise (CoE), working alongside other UX team members. The UX CoE offers support, guidance and training for all our practitioners, and has in place the processes, methodologies, research and patterns libraries that gives us the support we need to do our best possible work.YOU'RE GOOD ATThe curious – people who want to learn and know moreThe pragmatist – those who understand the necessary constraints of UX at scaleThe flexible – folk who are happy and able to adjust their preferred design processes and approaches as projects demandThe collaborator – The UX CoE work across products, services and functions; we need someone who recognizes the need for broad engagement across the organization to arrive at the best design outcomes; as well, work with leaders to prioritize, define and weigh level of impact versus effortThe concision master – ability to manage organizational complexity and abstract complexity to simplicity where possible and appropriateThe thinker and doer – Our designers need to be able to think conceptually and work practically; this is a practitioner role and you’ll be hands-on with research, analysis, concepting and prototypingThe synthesizer – BCG folk deal with complex problems day-in and day-out; we’d love to hear from people who are able to manage that complexity – and abstract complexity to simplicity where possible and appropriateThe outcome-oriented – we need designers who understand that research is a path to outcome, rather than an end in itself. Our work is to offer evidence-based guidance to the businessThe advocate – our UX designers are champions for our users and will have the skills, experience, credibility and soft skills to negotiate on their behalfThe educator – the UX CoE is established and growing but we still need to help guide our colleagues towards a more user-centered outlook. Our designers advise, guide and educateYOU BRING (EXPERIENCE & QUALIFICATIONS)We’d love to see candidates: who have at least 6 years’ experience solving complex problems and working in complex spaceswho have a degree in Human-Computer Interaction, Interaction Design, Computer/Information Science, or similar, or equivalent practical experiencewho have experience of working in an Agile environment, ideally with an understanding of how to operate with Agile at scalewho understand the fundamental importance of research and analysis to support their design process and – perhaps more importantly – understand the necessity of their research analysis being outcome orientedwho have a proven track record of leading generative and evaluative research, information architecture and interaction design engagements, ideally for a variety of complex digital applications and/or physical and service experiences (this should be demonstrated in your portfolio)who have business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experienceswho have a proven track record of leading through influence, building long-term relationships and building vision, roadmaps, priorities and objectiveswho are comfortable with – and effective at – liaising with senior leadership; who are able to tell the story of their design in a language that resonates with the audiencewho understand the importance of being a credible design authority – who can evidence the contributions to broader business initiatives that their designs have achievedwho are proficient in design and prototyping tools (e.g. Adobe Creative Suite, Adobe XD, Sketch, InVision, Figma).YOU'LL WORK WITHYou will be part of the internal User Experience Centre of Expertise. This is a globally dispersed team, located in London, Boston and New Delhi. You will work closely with our internal stakeholders globally and will be comfortable working tightly with passionate engineering and product teams that are concerned about the creation of a great user experienceADDITIONAL INFORMATIONCandidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.

Part Time
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Customer Experience Manager Part Time
Michaels
location-iconWestwood MA

Store - BOS-WESTWOOD, MAWe're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. To review a comprehensive list of benefits, please visit Michaels Benefits CO, CT and NYC only -To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT and NYC only Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Major ActivitiesAssist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards;  hold team accountable for store conditions and resultsEnsure all front end policies and procedures are followed; achieve your KPI’s and manage your team to achieve their role KPI’sPlan and lead the execution of the class and in-store events in accordance with Company programLead the Omni channel processesManage and execute shrink and safety programsTrain, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-developmentServe as Manager on Duty (MOD)Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othersAcknowledge customers, help locate product and provide solutionsParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetManage and execute the shrink and safety programsCross trained in Custom Framing selling and production Other duties as assigned Preferred Type of experience the job requiresRetail management experience preferred Physical RequirementsAbility to remain standing for long periods of timeAbility to move throughout the storeregular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Part Time
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Part Time Retail Customer Experience Coor
The TJX Companies Inc
location-iconNorth Reading MA

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.Posting Notes: Marshalls Store 0018 || 80 Main Street || North Reading || MA || 01864 Job Summary: Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Responsibilities: Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Requirements: Available to work flexible schedule to support business needs, including nights and weekends. Strong understanding of merchandising techniques Capable of handling multiple tasks at one time Strong organizational skills with attention to detail Ability to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors to accomplish tasks Strong communication skills Ability to train others One year retail and 6 months of leadership experience. We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Posting Notes: Marshalls Store 0018 || 80 Main Street || North Reading || MA || 01864

Part Time
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Professional Mover - Hiring Immediately
College Hunks Hauling Junk & Moving - College Hunks Chelmsford
location-iconFramingham MA

Job description Join the fastest-growing junk-hauling and moving franchise in New England. Now hiring for moving crew members and captains. $15 - $18 per hour Be part of a positive and high performance team that prepares clients items for shipment, loads, and expertly delivers with no damage Opportunity for Crew Captain or Management positions also available Interact with clients in a friendly and professional manner at all times creating a memorable experience and repeat business Hiring immediately part time and full time opportunities. Moving experience a plus but not required  

Full Time
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Overnight Associate
Wegmans Food Markets
location-iconCHESTNUT HILL MA

Schedule: Full timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $17 - $18 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0135720EARN A BONUS UP TO $1,000! Hiring immediately!As a product stocker in our Grocery Department, you will have the opportunity to work side by side with fun and energetic teammates, unload, stock and merchandise the products that provide our customers with everything they need to complete their meals and stock their homes with essentials. If you love working in a fast-paced and dynamic environment, enjoy being part of a team and would love the opportunity to make a difference in a customer’s shopping experience, Wegmans is the place for you!What will I do?Provide incredible service and answer customer questions in a timely mannerEnsure fresh and appealing aisles by keeping them clean and well-stockedHelp to maximize sales potential through effective and proper procedures for stocking, rotating, and merchandising product, both on the sales floor and in the back roomsAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Stocker
Wegmans Food Markets
location-iconCHESTNUT HILL MA

Schedule: Part timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $16 - $16.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136160EARN A BONUS UP TO $500! Hiring immediately!Our mission is to provide incredible service and a one-of-a-kind shopping experience to our customers.  As a member of the Wine Shop team, you will keep the shelves stocked with the finest wine and beer products, and help customers find the perfect beverage pairings to accompany their meals.  If you enjoy interacting with customers, and have a passion for wine and beer, this could be the role for you! What will I do?Provide Incredible service to our customersShare your knowledge to suggest tastings, as well as food and beverage pairingsStock shelves and displays, rotate productMaintain the overall appearance of the department and backroomsAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Team Supervisor
Wegmans Food Markets
location-iconMEDFORD MA

Schedule: Full timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Medford, MAAddress: 3850 Mystic Valley ParkwayPay: $17 - $17.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136386EARN A BONUS UP TO $1,000! Hiring immediately!At Wegmans, our employees are ambassadors of incredible customer service and strive to answer questions, solve problems, and assist in a variety of ways.  As a supervisor and a part of our front-end staff, you will lead employees by example by proactively approaching and offering help to customers, bringing in and organizing shopping carts from the outside parking lot, and helping to run register as necessary to minimize customer wait time.  You will delegate tasks to team members, and ensure the safety and appearance of the front-end and parking lot areas are being maintained. What will I do?Engage customers in friendly conversation while making eye contact and smilingDelegate tasks to team members, and ensure efficient daily operationsPartner and communicate with members of inside front-end team, to ensure your team is effectively assisting customers in a timely mannerMaintain the appearance and safety of the parking lotRequired QualificationsCustomer service experienceAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Part Time Jobs
Wegmans Food Markets
location-iconNATICK MA

Schedule: Part timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 16 years or olderLocation: Natick, MAAddress: 1245 Worcester StPay: $16 - $16.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136595EARN A BONUS UP TO $500! Hiring immediately!At Wegmans, our commitment to customers is simple:  Every Day You Get our Best.  Customers tell us they choose Wegmans for the helpful people in our stores, assistance building delicious meals, and the freshest ingredients possible.  If you love working with others in a fast-paced & dynamic environment, are passionate about food and trying new things, and would love to make a difference in a customer’s shopping experience, Wegmans is the place for you!What will I do?Exhibit enthusiasm in the exceptional products we offerDemonstrate your passion for food and share that knowledge with customersMake a difference in a customer’s day and be the reason they return to our storeBecome part of an energetic team where you can Do What You Love every day We are now hiring for opportunities in all areas of the store.  These positions may include:Cashier/Parking Lot AttendantE-Commerce Store ShopperCustodianDishwasherProduct StockerRestaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!)Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Part Time
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Team Member
Wegmans Food Markets
location-iconMEDFORD MA

Schedule: Part timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or olderLocation: Medford, MAAddress: 3850 Mystic Valley ParkwayPay: $16 - $16.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136405EARN A BONUS UP TO $500! Hiring immediately!Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a member of the Front End Customer Service Team, you will make sure customers end their shopping trips with a positive experience. In this role, you'll provide incredible customer service by engaging customers in friendly conversation, carefully handling bagged items, and keeping the parking lot clear and safe for everyone. You'll leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!What will I do?Engage customers in friendly conversation while making eye contact and smilingProactively offer additional assistance or services and thank the customer for shopping at WegmansMaintain the appearance and safety of the parking lot and offer additional service during inclement weatherAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Team Member
Wegmans Food Markets
location-iconWESTWOOD MA

Schedule: Part timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or olderLocation: Westwood, MAAddress: 169 University AvePay: $16 - $16.50 / hourJob Posting: 08/05/2022Job Posting End: 09/04/2022Job ID:R0136121EARN A BONUS UP TO $500! Hiring immediately!At Wegmans, our commitment to customers is simple: Every Day You Get Our Best.  Customers tell us they choose Wegmans for the helpful people in our stores and the freshest ingredients possible.  As a Perishable Department team member, you will educate customers on great-tasting, healthy meals and offer help on how to prepare them.  You can work in any of the following departments:  Produce, Deli, Seafood, Meat, Cheese, Bakery and more!  If you love working in a fast-paced and dynamic environment, have a passion for food, enjoy being part of an energetic team and would love the opportunity to make a difference in a customer’s shopping experience, Wegmans is the place for you!What will I do?Provide incredible customer service and address the needs of customers in a timely & effective mannerEnsure a fresh and appealing display by keeping cases and shelves clean and well-stockedHelp to maximize sales potential through effective and proper procedures for perishable products by storing, rotating, stocking and merchandisingAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Sous Chef
Wegmans Food Markets
location-iconMEDFORD MA

Schedule: Full timeAvailability: Morning, afternoon, evening (includes weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Medford, MAAddress: 3850 Mystic Valley ParkwayPay: $63440 - $67405 / yearJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136335EARN A BONUS UP TO $5,000! Hiring immediately!​Our Sous Chefs utilize their culinary talents and managerial skills to run the day-to-day operation of the Restaurant Foods kitchen.  In this role, you will oversee a team of cooks and passionate employees to ensure we are serving the best and highest quality restaurant foods to our customers.What will I do?Be actively involved in the day-to-day running of the kitchen operation within our elaborate and fascinating Restaurant Foods DepartmentInspire our customers to prepare products successfully at home by offering meal suggestions and cooking techniquesOversee the Prepared Foods Operation to drive sales, share the company vision with employees and supervise the team to maximize efficiencyEnsure products are prepared with consistency, high-quality and are eye-appealing to our customers using Wegmans extensive library of recipes and techniquesCreate excitement and educate others about new programs at WegmansRequired Experience:Lead Cook experience with supervisory experiencesPreferred Experience:Diverse culinary experienceExperience working with a multi-faceted food service facility, including restaurant, hotel, country club, conference center, casino, theme park, etc.At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Sous Chef
Wegmans Food Markets
location-iconCHESTNUT HILL MA

Schedule: Full timeAvailability: Morning, afternoon, evening (includes weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $63440 - $67405 / yearJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136326EARN A BONUS UP TO $5,000! Hiring immediately!Our Sous Chefs utilize their culinary talents and managerial skills to run the day-to-day operation of the Restaurant Foods kitchen.  In this role, you will oversee a team of cooks and passionate employees to ensure we are serving the best and highest quality restaurant foods to our customers.What will I do?Be actively involved in the day-to-day running of the kitchen operation within our elaborate and fascinating Restaurant Foods DepartmentInspire our customers to prepare products successfully at home by offering meal suggestions and cooking techniquesOversee the Prepared Foods Operation to drive sales, share the company vision with employees and supervise the team to maximize efficiencyEnsure products are prepared with consistency, high-quality and are eye-appealing to our customers using Wegmans extensive library of recipes and techniquesCreate excitement and educate others about new programs at WegmansRequired Experience:Lead Cook experience with supervisory experiencesPreferred Experience:Diverse culinary experienceExperience working with a multi-faceted food service facility, including restaurant, hotel, country club, conference center, casino, theme park, etc.At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
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Full Time Jobs
Wegmans Food Markets
location-iconNATICK MA

Schedule: Full timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or olderLocation: Natick, MAAddress: 1245 Worcester StPay: $16 - $16.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136591EARN A BONUS UP TO $1,000! Hiring immediately!At Wegmans, our commitment to customers is simple:  Every Day You Get our Best.  Customers tell us they choose Wegmans for the helpful people in our stores, assistance building delicious meals, and the freshest ingredients possible.  If you love working with others in a fast-paced & dynamic environment, are passionate about food and trying new things, and would love to make a difference in a customer’s shopping experience, Wegmans is the place for you!What will I do?Exhibit enthusiasm in the exceptional products we offerDemonstrate your passion for food and share that knowledge with customersMake a difference in a customer’s day and be the reason they return to our storeBecome part of an energetic team where you can Do What You Love every day We are now hiring for opportunities in all areas of the store.  These positions may include:Cashier/Parking Lot AttendantE-Commerce Store ShopperCustodianDishwasherProduct StockerRestaurant Foods Customer Service (Positions in Pizza, Sub Shop, Sushi, and more!)Fresh Foods Customer Service (Positions in Produce, Bakery, Meat/Seafood, Deli, Cheese, and more!)At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Front End Associate
Wegmans Food Markets
location-iconCHESTNUT HILL MA

Schedule: Full timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Age Requirement: Must be 18 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $17 - $17.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0135709EARN A BONUS UP TO $1,000! Hiring immediately!In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you!What will I do?Proactively approach customers, assist them in locating products, and answer any questions they havePromptly respond to assist cashiers to meet customer needs quickly and efficientlyMonitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time                                                                                                                                                                                                                                                        Required QualificationsCustomer service experienceAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Shift Leader
Wegmans Food Markets
location-iconCHESTNUT HILL MA

Schedule: Full timeAvailability: Morning, afternoon, evening (includes weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $20 - $20.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136319EARN A BONUS UP TO $1,500! Hiring immediately!We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! As a leader in the Seafood department, you’ll join a dynamic retail environment that’s growing, with new opportunities available every day to enhance your skill set.  You’ll gain a deep understanding of our values, business measures and standards and operations.  You will ensure the most knowledgeable and passionate people are working to educate our customers and get them the freshest fish and other seafood products available.  If you love fresh products and managing others, then this could be the role for you!What will I do?Focus on company standards regarding merchandising, highlighting quality, freshness and uniqueness of productsUse passion and knowledge to educate team members and customers on product offeringsProactively approach customers, answer questions, help locate items and offer suggestions to complete their mealsRequired Qualifications1 or more years of work experience or a college degreeComputer skillsPreferred QualificationsExperience leading a teamEnthusiasm for and knowledge of relevant productsAbility to quickly learn and adapt to new situations and subject mattersAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Overnight Team Supervisor
Wegmans Food Markets
location-iconMEDFORD MA

Schedule: Full timeAvailability: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as much availability that works with your schedule. Shifts start as early as 7pmAge Requirement: Must be 18 years or olderLocation: Medford, MAAddress: 3850 Mystic Valley ParkwayPay: $17 - $17.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136401EARN A BONUS UP TO $1,000! Hiring immediately!At Wegmans, our Frozen department houses all the essential frozen products that our customers need. In the role of Frozen Coordinator, you’ll work with a team to ensure the best and freshest items are in stock, displayed creatively, and available for customers. If you have a passion for serving customers and working in a fast-paced environment, this could be the position for you!What will I do?Possess an understanding of the products offered in the departmentMaintain the overall appearance of the department, ensure fresh product and levels are sustained, items are well-merchandised in innovative, eye-appealing displays and stocked in correct locations, while recognizing seasonal, holiday and weather effects on product salesRequired QualificationsCustomer service experience, preferably in a food service, grocery, or retail settingAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Lead Cook Trainee
Wegmans Food Markets
location-iconCHESTNUT HILL MA

Schedule: Full timeAvailability: Morning, afternoon, evening (includes weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Chestnut Hill, MAAddress: 200 Boylston StreetPay: $20 - $21.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136329EARN A BONUS UP TO $1,500! Hiring immediately!As a culinary leader in our kitchen, you are a team player and positive role model that ensures the development and education of the cooks.  You will assist with bottom line profitability and make sure we are only serving the best products to our customers.  If you are looking for an opportunity where the store is your pantry, the work is exciting and meaningful with some of the best culinarians in the industry, this could be the role for you!This is an entry-level structured training program designed to be completed within 6 months with support from a mentor and trainer. Successful program completion will result in placement as a Lead Cook in our Restaurant Foods Kitchen area. What will I do?Assist the Sous Chef in running the kitchen and managing employees, overseeing the operations in the absence of the Sous ChefFollow recipes and proper cooking techniques to ensure products are consistently prepared to showcase our high standards and giving our guests a meal they can’t find elsewhereEducate customers and employees on products, share knowledge to offer complete meal solutions and suggest ways for them to prepared meal items incorporating items from different departments.Manage employee performance by providing resources, training, feedback and development opportunitiesNote to Applicant: Candidates may be considered for multiple store locations within the specified region, based on current openingsRequired Qualifications2 or more years’ experience as a Prep or Line CookExperience leading a teamFood safety and quality assurance knowledgePreferred QualificationsAssociate's or Bachelor’s Degree in Culinary ArtsExperience working in a multi-faceted food service facility, including restaurant, hotel, country club, conference center, casino, theme park, etc.At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Lead Cook
Wegmans Food Markets
location-iconNATICK MA

Schedule: Full timeAvailability: Morning, afternoon, evening (includes weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Natick, MAAddress: 1245 Worcester StPay: $20 - $21.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136339EARN A BONUS UP TO $1,500! Hiring immediately!As a culinary leader in our kitchen, you are a team player and positive role model that ensures the development and education of the cooks.  You will assist with bottom line profitability and make sure we are only serving the best products to our customers.  If you are looking for an opportunity where the store is your pantry, the work is exciting and meaningful with some of the best culinarians in the industry, this could be the role for you!What will I do?Assist the Sous Chef in running the kitchen and managing employees, overseeing the operations in the absence of the Sous ChefFollow recipes and proper cooking techniques to ensure products are consistently prepared to showcase our high standards and giving our guests a meal they can’t find elsewhereEducate customers and employees on products, share knowledge to offer complete meal solutions and suggest ways for them to prepared meal items incorporating items from different departments.Manage employee performance by providing resources, training, feedback and development opportunitiesNote to Applicant: Candidates may be considered for multiple store locations within the specified region, based on current openingsRequired Qualifications2 or more years’ experience as a Prep or Line CookExperience leading a teamFood safety and quality assurance knowledgePreferred QualificationsAssociate's or Bachelor’s Degree in Culinary ArtsExperience working in a multi-faceted food service facility, including restaurant, hotel, country club, conference center, casino, theme park, etc.At Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Food Service Manager
Wegmans Food Markets
location-iconNATICK MA

Schedule: Full timeAvailability: Morning, afternoon, evening (includes weekends). Shifts start as early as 6amAge Requirement: Must be 18 years or olderLocation: Natick, MAAddress: 1245 Worcester StPay: $20 - $21.50 / hourJob Posting: 08/05/2022Job Posting End: 09/05/2022Job ID:R0136348EARN A BONUS UP TO $1,500! Hiring immediately!We’re looking for passionate people ready to collaborate, develop and be leaders.  You’ll join a dynamic retail environment that’s growing, with new opportunities available every day to enhance your skill set.  As a Food Service Shift Leader in the Sub Shop, you’ll gain a deep understanding of our values, business measures and standards and operations.  You will ensure the most knowledgeable and passionate people are working to educate our customers and get them the freshest products available.  If you love fresh products and managing other in a fast paced environment, then this could be the role for you!What will I do?Focus on company standards regarding merchandising, highlighting quality, freshness and uniqueness of productsUse passion and knowledge to educate team members and customers on product offeringsProactively approach customers, answer questions, help locate items and offer suggestions to complete their mealsRequired Qualifications1 or more years of work experience or a college degreeComputer skillsPreferred QualificationsExperience leading a teamEnthusiasm for and knowledge of relevant productsAbility to quickly learn and adapt to new situations and subject mattersAt Wegmans, we believe that if we take care of our people, they’ll take care of our customers. That’s why, as part of the Wegmans family, you’ll have a package of benefits that covers your health, well-being, family and future. Flexibility in scheduling—work-life balance Employee discounts Premium pay on Sundays and holidaysComprehensive benefits* Quality affordable healthcare coverage Vision coverage Dental coverage (Available to Full-time only) Pre-tax spending accounts Life insurance Paid time off Employee assistance program Employee wellness programs 401(k) retirement savings plan Wegmans retirement profit sharing plan Scholarship Program *Certain eligibility requirements must be satisfiedFor 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Full Time
job-list-card-figure
Restaurant Team Member - Crew (1970 - Cambridgeside Galleria)
Chipotle
location-iconCambridge MA

Restaurant Team Member - Crew (1970 - Cambridgeside Galleria) (22021507)DescriptionCULTIVATING A BETTER WORLDFood served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you'll join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck, but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found. We welcome experienced restaurant professionals and novices alike. We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cook, FOH/BOH or no experience at all, we're always looking for passionate and enthusiastic people to join our team. At Chipotle, you'll join a team that's committed to Cultivating A Better World. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today. WHAT'S IN IT FOR YOUTuition assistance (100% coverage for select degrees or up to $5,250/year)Free food (yes, really FREE)Medical, dental, and vision insurancePaid time offHoliday closuresCompetitive compensationFull and part-time opportunitiesOpportunities for advancement (80% of managers started as Crew)WHAT YOU'LL BRING TO THE TABLEA friendly, enthusiastic attitudePassion for helping and serving others (both customers and team members)Desire to learn how to cook (a lot)Be at least 16 years oldAbility to communicate in the primary language(s) of the work locationABOUT CHIPOTLEChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 2,750 restaurants as of December 31, 2020, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. With nearly 88,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Steve Ells, founder, first opened Chipotle with a single restaurant in Denver, Colorado in 1993. For more information or to place an order online, visit WWW.CHIPOTLE.COM.Primary Location: Massachusetts - Cambridge - 1970 - Cambridgeside Galleria-(01970)Work Location:1970 - Cambridgeside Galleria-(01970)100 Cambridgeside Place, Suite F21Cambridge 02141

Full Time
job-detail-figure
Lead User Experience Designer - Part Time
share-icon
Part Time
location-iconBoston MA
Job Description

WHAT YOU'LL DO

As a Lead User Experience Designer your focus will be around how BCG’s Global Legal Team can improve & optimise their process and workflow. Legal is a rapidly expanding product team with a defined vision. You would be instrumental in transforming and enhancing the Legal digital product offering and processes by being a strong thought partner to the business for identifying gaps in current Legal ecosystem. From lead generation to cash collection, processes are being redefined and supported by the right combination of enabling technologies.

You’ll be responsible for research and analysis of user needs and sentiment, the creation and testing of design prototypes and concepts and the design of cross-product UX & service frameworks that will define a consistent user experience for our colleagues across the business.

As a Lead UX Designer, you’ll also need to be comfortable liaising with senior leadership, showcasing your UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives.

You will have the unique opportunity to work on multiple high-visibility projects that support our BCG employees. We're looking for a creative, service-design oriented individual who can find ways to help our employees.



On the product team, the Lead UX Designer will be responsible for:

  • Working closely with the Product Owner, creating UX designs and service frameworks
  • Managing, monitoring, and helping to scale our Voice of the Customer user feedback channels to improve our understanding of user needs and to allow us to increase the speed and efficiency with which these insights can be gathered and analyzed
  • Collaborating with the rest of the squad to support and guide the execution of the design vision for our users

To support your responsibilities on the product team you will:

  • Drive and synthesize customer discovery and understanding through contextual interviews, job shadows and usability studies with employees across the company, learning how employees engage and collaborate across a variety of business capabilities and technical systems
  • Facilitate design thinking and working sessions across multiple disciplines to build shared understanding, consensus, and forward progress against deliverables
  • Work closely with the Change and Enablement team to create user journeys and design deliverables
  • Create service blueprints/frameworks, process flows, information architecture diagrams, wireframes, prototypes or other artefacts required to build shared understanding across multiple disciplines
  • Collaborate with other UX Design professionals to establish and document best practices for consistently gathering and detailing customer understanding.
  • Create sustainable and effective mechanisms for continuing insight into user needs

You should be comfortable jumping straight into a wide range of design tasks as part of a globally dispersed team. On-the-job learning will go together with guidance and formal training opportunities. You will work on a range of projects and support extended teams with design best practice to enable us to continue keeping our employees at the center of everything we do. You can expect to have an impact at BCG from Day 1!

You’ll also be part of the broader UX Centre of Expertise (CoE), working alongside other UX team members. The UX CoE offers support, guidance and training for all our practitioners, and has in place the processes, methodologies, research and patterns libraries that gives us the support we need to do our best possible work.

YOU'RE GOOD AT

  1. The curious – people who want to learn and know more
  2. The pragmatist – those who understand the necessary constraints of UX at scale
  3. The flexible – folk who are happy and able to adjust their preferred design processes and approaches as projects demand
  4. The collaborator – The UX CoE work across products, services and functions; we need someone who recognizes the need for broad engagement across the organization to arrive at the best design outcomes; as well, work with leaders to prioritize, define and weigh level of impact versus effort
  5. The concision master – ability to manage organizational complexity and abstract complexity to simplicity where possible and appropriate
  6. The thinker and doer – Our designers need to be able to think conceptually and work practically; this is a practitioner role and you’ll be hands-on with research, analysis, concepting and prototyping
  7. The synthesizer – BCG folk deal with complex problems day-in and day-out; we’d love to hear from people who are able to manage that complexity – and abstract complexity to simplicity where possible and appropriate
  8. The outcome-oriented – we need designers who understand that research is a path to outcome, rather than an end in itself. Our work is to offer evidence-based guidance to the business
  9. The advocate – our UX designers are champions for our users and will have the skills, experience, credibility and soft skills to negotiate on their behalf
  10. The educator – the UX CoE is established and growing but we still need to help guide our colleagues towards a more user-centered outlook. Our designers advise, guide and educate

YOU BRING (EXPERIENCE & QUALIFICATIONS)

We’d love to see candidates:
  1. who have at least 6 years’ experience solving complex problems and working in complex spaces
  2. who have a degree in Human-Computer Interaction, Interaction Design, Computer/Information Science, or similar, or equivalent practical experience
  3. who have experience of working in an Agile environment, ideally with an understanding of how to operate with Agile at scale
  4. who understand the fundamental importance of research and analysis to support their design process and – perhaps more importantly – understand the necessity of their research analysis being outcome oriented
  5. who have a proven track record of leading generative and evaluative research, information architecture and interaction design engagements, ideally for a variety of complex digital applications and/or physical and service experiences (this should be demonstrated in your portfolio)
  6. who have business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
  7. who have a proven track record of leading through influence, building long-term relationships and building vision, roadmaps, priorities and objectives
  8. who are comfortable with – and effective at – liaising with senior leadership; who are able to tell the story of their design in a language that resonates with the audience
  9. who understand the importance of being a credible design authority – who can evidence the contributions to broader business initiatives that their designs have achieved
  10. who are proficient in design and prototyping tools (e.g. Adobe Creative Suite, Adobe XD, Sketch, InVision, Figma).

YOU'LL WORK WITH

You will be part of the internal User Experience Centre of Expertise. This is a globally dispersed team, located in London, Boston and New Delhi. You will work closely with our internal stakeholders globally and will be comfortable working tightly with passionate engineering and product teams that are concerned about the creation of a great user experience

ADDITIONAL INFORMATION

Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.
job-detail-figure
Lead User Experience Designer - Part Time
share-icon
Part Time
location-iconBoston MA
Job Description

WHAT YOU'LL DO

As a Lead User Experience Designer your focus will be around how BCG’s Global Legal Team can improve & optimise their process and workflow. Legal is a rapidly expanding product team with a defined vision. You would be instrumental in transforming and enhancing the Legal digital product offering and processes by being a strong thought partner to the business for identifying gaps in current Legal ecosystem. From lead generation to cash collection, processes are being redefined and supported by the right combination of enabling technologies.

You’ll be responsible for research and analysis of user needs and sentiment, the creation and testing of design prototypes and concepts and the design of cross-product UX & service frameworks that will define a consistent user experience for our colleagues across the business.

As a Lead UX Designer, you’ll also need to be comfortable liaising with senior leadership, showcasing your UX work and evidencing the contributions your research and design work have made to the team’s broader strategic initiatives.

You will have the unique opportunity to work on multiple high-visibility projects that support our BCG employees. We're looking for a creative, service-design oriented individual who can find ways to help our employees.



On the product team, the Lead UX Designer will be responsible for:

  • Working closely with the Product Owner, creating UX designs and service frameworks
  • Managing, monitoring, and helping to scale our Voice of the Customer user feedback channels to improve our understanding of user needs and to allow us to increase the speed and efficiency with which these insights can be gathered and analyzed
  • Collaborating with the rest of the squad to support and guide the execution of the design vision for our users

To support your responsibilities on the product team you will:

  • Drive and synthesize customer discovery and understanding through contextual interviews, job shadows and usability studies with employees across the company, learning how employees engage and collaborate across a variety of business capabilities and technical systems
  • Facilitate design thinking and working sessions across multiple disciplines to build shared understanding, consensus, and forward progress against deliverables
  • Work closely with the Change and Enablement team to create user journeys and design deliverables
  • Create service blueprints/frameworks, process flows, information architecture diagrams, wireframes, prototypes or other artefacts required to build shared understanding across multiple disciplines
  • Collaborate with other UX Design professionals to establish and document best practices for consistently gathering and detailing customer understanding.
  • Create sustainable and effective mechanisms for continuing insight into user needs

You should be comfortable jumping straight into a wide range of design tasks as part of a globally dispersed team. On-the-job learning will go together with guidance and formal training opportunities. You will work on a range of projects and support extended teams with design best practice to enable us to continue keeping our employees at the center of everything we do. You can expect to have an impact at BCG from Day 1!

You’ll also be part of the broader UX Centre of Expertise (CoE), working alongside other UX team members. The UX CoE offers support, guidance and training for all our practitioners, and has in place the processes, methodologies, research and patterns libraries that gives us the support we need to do our best possible work.

YOU'RE GOOD AT

  1. The curious – people who want to learn and know more
  2. The pragmatist – those who understand the necessary constraints of UX at scale
  3. The flexible – folk who are happy and able to adjust their preferred design processes and approaches as projects demand
  4. The collaborator – The UX CoE work across products, services and functions; we need someone who recognizes the need for broad engagement across the organization to arrive at the best design outcomes; as well, work with leaders to prioritize, define and weigh level of impact versus effort
  5. The concision master – ability to manage organizational complexity and abstract complexity to simplicity where possible and appropriate
  6. The thinker and doer – Our designers need to be able to think conceptually and work practically; this is a practitioner role and you’ll be hands-on with research, analysis, concepting and prototyping
  7. The synthesizer – BCG folk deal with complex problems day-in and day-out; we’d love to hear from people who are able to manage that complexity – and abstract complexity to simplicity where possible and appropriate
  8. The outcome-oriented – we need designers who understand that research is a path to outcome, rather than an end in itself. Our work is to offer evidence-based guidance to the business
  9. The advocate – our UX designers are champions for our users and will have the skills, experience, credibility and soft skills to negotiate on their behalf
  10. The educator – the UX CoE is established and growing but we still need to help guide our colleagues towards a more user-centered outlook. Our designers advise, guide and educate

YOU BRING (EXPERIENCE & QUALIFICATIONS)

We’d love to see candidates:
  1. who have at least 6 years’ experience solving complex problems and working in complex spaces
  2. who have a degree in Human-Computer Interaction, Interaction Design, Computer/Information Science, or similar, or equivalent practical experience
  3. who have experience of working in an Agile environment, ideally with an understanding of how to operate with Agile at scale
  4. who understand the fundamental importance of research and analysis to support their design process and – perhaps more importantly – understand the necessity of their research analysis being outcome oriented
  5. who have a proven track record of leading generative and evaluative research, information architecture and interaction design engagements, ideally for a variety of complex digital applications and/or physical and service experiences (this should be demonstrated in your portfolio)
  6. who have business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
  7. who have a proven track record of leading through influence, building long-term relationships and building vision, roadmaps, priorities and objectives
  8. who are comfortable with – and effective at – liaising with senior leadership; who are able to tell the story of their design in a language that resonates with the audience
  9. who understand the importance of being a credible design authority – who can evidence the contributions to broader business initiatives that their designs have achieved
  10. who are proficient in design and prototyping tools (e.g. Adobe Creative Suite, Adobe XD, Sketch, InVision, Figma).

YOU'LL WORK WITH

You will be part of the internal User Experience Centre of Expertise. This is a globally dispersed team, located in London, Boston and New Delhi. You will work closely with our internal stakeholders globally and will be comfortable working tightly with passionate engineering and product teams that are concerned about the creation of a great user experience

ADDITIONAL INFORMATION

Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.