POSITION SUMMARY:This position is part of a progressive program for pharmacy interns that scales with each year of their curriculum. The first two years will be spent supporting the Department of Pharmacy's operations. The third year will be spent obtaining admission medication histories alongside our pharmacists and existing medication reconciliation technicians. The final year, the intern will serve as a "pharmacist extender" providing clinical and cognitive support services to the pharmacists.ESSENTIAL RESPONSIBILITIES / DUTIES:All professional yearsProvides exemplary customer service to Boston Medical Center staff and patientsDelivers exceptional care to patients with empathy and respectMaintains the confidentiality of all designated hospital and patient information at all timesConforms to Boston Medical Center's standards of conduct so that the best possible customer service and patient care experience is provided:Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly mannerTakes corrective action to improve performance on problem areasFollows established hospital infection control and safety proceduresUtilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goalsPerforms other related tasks as needed/as assignedResponsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.Hold self and others to the highest ethical standards, and act with honor above all.Professional Year 1Performs all activities to support medication preparation and distribution in and from central pharmacyReceives medication deliveries into inventoryPerforms cycle counts and stock rotationsRepackages medications into unit-of-use packagingOperates pharmacy automation devices: medication carousels, automated dispensing cabinets, repackaging devicesDelivers and returns medications from/to central pharmacyLoads, refills, outdates, destocks and unloads automated dispensing cabinetsResponds to nursing messages for medication replenishmentProfessional Year 2Performs all functions of a Professional Year 1 internCompounds non-sterile and sterile, non-hazardous and hazardous medicationsPerforms all activities to support medication preparation and distribution in patient care areas (e.g. operating rooms, neonatal & pediatric units)Manages controlled substance inventoriesReceives orders into inventoryDispenses medications to automated dispensing machinesPerforms cycle counts of controlled substance inventoryReviews reports of inventory movements and reconciles any discrepanciesProfessional Year 3Performs all functions of a Professional Year 2 internObtains medication histories on all assigned patients during scheduled shiftsPerforms patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplementsCalls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessaryCommunicates medication-related issues to all appropriate health care professionalsWrites formal notes in the electronic medical record where appropriate, documenting the findings of the medication historyProvide support to the operations of the central pharmacy as needed (e.g. ownership for patient own medication process, etc.)Professional Year 4Performs all functions of a Professional Year 3 internServes as a "pharmacist extender" and works collaboratively with pharmacists to provide exceptional patient careProvides medication teaching to patientsPrepares assigned pharmacy-to-dose consults for review by a pharmacist (e.g. vancomycin, aminoglycoside, renal dose adjustments, IV to PO, erythropoietin stimulating agents)Reviews all assigned patients for optimization of their pharmacotherapyProvides pharmacotherapy recommendations to the medical team where appropriateObtains medication histories on all assigned patients during scheduled shiftsPerforms patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplementsCalls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessaryCommunicates medication-related issues to all appropriate health care professionalsWrites formal notes in the electronic medical record where appropriate, documenting the findings of the medication historyProvide support to the operations of the central pharmacy as needed (e.g. checks kits, checks other products, etc.)Completes any other task(s) assigned by the pharmacist to support their workMust adhere to all of BMC's RESPECT behavioral standards.(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).EDUCATION:Requires a high school diploma and must be enrolled at an accredited school of pharmacyCERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:Pharmacy intern license or eligible for a pharmacy intern license in the Commonwealth of MassachusettsEXPERIENCE:Previous pharmacy work experience is preferred, but not required.KNOWLEDGE AND SKILLS:Excellent English communication skills (spoken and written). Must be able to read, interpret and convey complicated verbal and written instruction with precision, accuracy and dependability. Additional language skills are helpful.Ability to work independently to accomplish assigned daily tasks to expectation, consistently, and on-timeExceptional attention to detail and accuracyEffective and strong interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, colleagues, and other hospital staffAbility to multi-task, prioritize essential tasks and meet deadlinesBasic computer proficiency including ability to enter, and interpret computerized data/information. Familiarity with Epic is desirable.Must maintain the required level of competency to perform the essential duties and responsibilitiesReq id: 28591
Location: CHA Cambridge & Somerville HospitalsWork Days: M-F 8am-4:30pm; rotating on call Category: Pharmacy Department: Inpatient PharmacyJob Type: Full time Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non UnionDEPARTMENT DESCRIPTION:Cambridge Health Alliance (CHA) is a vibrant, innovative health system dedicated to providing equity and excellence for everyone, every time. With over 140,000 patients in Boston’s metro-north region, CHA is proud to offer the health care people need most in their lives. It is comprised of the CHA Cambridge Hospital, CHA Everett Hospital, CHA Somerville Hospital, the Cambridge Public Health Department, and more than 20 primary care/ambulatory care sites. Key clinical services include primary care, behavioral health, emergency care, surgery and specialty care, hospital care, and maternity. CHA patients also have seamless access to advanced care for rare or complex conditions at its clinical partners - Beth Israel Deaconess Medical Center and Mass. General Hospital for Children. CHA's work extends far beyond patient care. It has a robust Department of Community Health Improvement and operates the nationally accredited Cambridge Public Health Department. It collaborates closely with local governments and non-profits to improve health and reduce barriers to care. As a teaching hospital of Harvard Medical School, Harvard School of Public Health, Harvard School of Dental Medicine and Tufts University School of Medicine, CHA trains the health care providers of tomorrow. The CHA Pharmacy Enterprise includes three inpatient pharmacies, inpatient clinical pharmacy services, four retail / specialty pharmacies, a PACE pharmacy, pharmacotherapy services, and a PGY-1 pharmacy residency program. We are an ACPE-accredited provider of continuing pharmacy education. Forty-five of our clinical pharmacists from all areas of operation are members of the CHA Medical Staff and execute a number of drug therapy management protocols through collaborative practice agreements with supervising physicians.The Manager of Inpatient Pharmacy Services is responsible for managing the day-to-day activities of two of our three inpatient pharmacies, which includes a staff of 18 pharmacists, 4 PGY1 pharmacy residents, 15 pharmacy technicians and interns, and pharmacy students from area colleges of pharmacy. As part of the inpatient pharmacy management team, you'll work collaboratively to oversee all site pharmacy staff, support the Pharmacy Enterprise strategic plan through identification and monitoring of targeted operational and clinical metrics, support the various clinical pharmacy programs, provide education/training of staff, lead controlled substances management activities within the department, and ensure compliance with accreditation and regulatory requirements related to medication management. A commitment to patient safety, customer satisfaction, and efficient/effective use of resources, teamwork, innovation, and performance improvement is required.Construction is nearly complete for a new inpatient pharmacy including updated USP 797 sterile compounding and non-sterile hazardous compounding areas.The CHA Pharmacy Enterprise includes 3 inpatient pharmacies, inpatient clinical pharmacist services, 4 retail/specialty pharmacies, a PACE pharmacy, Pharmacotherapy services, and a PGY1 pharmacy residency program. We are also an ACPE-accredited provider of continuing pharmacy education. Our pharmacists are credentialed and privileged members of the CHA medical staff, and execute a number of drug therapy protocols through collaborative practice agreements with supervising physicians.Graduate of an accredited college/university with Pharm.D. or B.S. in Pharmacy with equivalent clinical experience is required.Graduate of an accredited college/university with Master’s Degree in a relevant discipline isdesirable.Completion of an ASHP-accredited pharmacy residency is desirable.Must have a current license in good standing from the Massachusetts Board of Registration inPharmacy or be eligible for licensure in MA.Minimum of five (5) years experience as a staff or clinical pharmacist with at leastthree (3) years of management experience is desirable.Demonstrated competence/expertise in general medication management functions is required. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Location: CHA Cambridge & Somerville HospitalsWork Days: M-F 8am-4:30pm; rotating on call Category: Pharmacy Department: Inpatient PharmacyJob Type: Full time Work Shift: Day Hours/Week: 40.00 Union: No Union Name: Non UnionDEPARTMENT DESCRIPTION:Cambridge Health Alliance (CHA) is a vibrant, innovative health system dedicated to providing equity and excellence for everyone, every time. With over 140,000 patients in Boston’s metro-north region, CHA is proud to offer the health care people need most in their lives. It is comprised of the CHA Cambridge Hospital, CHA Everett Hospital, CHA Somerville Hospital, the Cambridge Public Health Department, and more than 20 primary care/ambulatory care sites. Key clinical services include primary care, behavioral health, emergency care, surgery and specialty care, hospital care, and maternity. CHA patients also have seamless access to advanced care for rare or complex conditions at its clinical partners - Beth Israel Deaconess Medical Center and Mass. General Hospital for Children. CHA's work extends far beyond patient care. It has a robust Department of Community Health Improvement and operates the nationally accredited Cambridge Public Health Department. It collaborates closely with local governments and non-profits to improve health and reduce barriers to care. As a teaching hospital of Harvard Medical School, Harvard School of Public Health, Harvard School of Dental Medicine and Tufts University School of Medicine, CHA trains the health care providers of tomorrow. The CHA Pharmacy Enterprise includes three inpatient pharmacies, inpatient clinical pharmacy services, four retail / specialty pharmacies, a PACE pharmacy, pharmacotherapy services, and a PGY-1 pharmacy residency program. We are an ACPE-accredited provider of continuing pharmacy education. Forty-five of our clinical pharmacists from all areas of operation are members of the CHA Medical Staff and execute a number of drug therapy management protocols through collaborative practice agreements with supervising physicians.The Manager of Inpatient Pharmacy Services is responsible for managing the day-to-day activities of two of our three inpatient pharmacies, which includes a staff of 18 pharmacists, 4 PGY1 pharmacy residents, 15 pharmacy technicians and interns, and pharmacy students from area colleges of pharmacy. As part of the inpatient pharmacy management team, you'll work collaboratively to oversee all site pharmacy staff, support the Pharmacy Enterprise strategic plan through identification and monitoring of targeted operational and clinical metrics, support the various clinical pharmacy programs, provide education/training of staff, lead controlled substances management activities within the department, and ensure compliance with accreditation and regulatory requirements related to medication management. A commitment to patient safety, customer satisfaction, and efficient/effective use of resources, teamwork, innovation, and performance improvement is required.Construction is nearly complete for a new inpatient pharmacy including updated USP 797 sterile compounding and non-sterile hazardous compounding areas.The CHA Pharmacy Enterprise includes 3 inpatient pharmacies, inpatient clinical pharmacist services, 4 retail/specialty pharmacies, a PACE pharmacy, Pharmacotherapy services, and a PGY1 pharmacy residency program. We are also an ACPE-accredited provider of continuing pharmacy education. Our pharmacists are credentialed and privileged members of the CHA medical staff, and execute a number of drug therapy protocols through collaborative practice agreements with supervising physicians.Graduate of an accredited college/university with Pharm.D. or B.S. in Pharmacy with equivalent clinical experience is required.Graduate of an accredited college/university with Master’s Degree in a relevant discipline isdesirable.Completion of an ASHP-accredited pharmacy residency is desirable.Must have a current license in good standing from the Massachusetts Board of Registration inPharmacy or be eligible for licensure in MA.Minimum of five (5) years experience as a staff or clinical pharmacist with at leastthree (3) years of management experience is desirable.Demonstrated competence/expertise in general medication management functions is required. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
OverviewCAPS®, the nation's largest network of outsourcing admixture pharmacies, has been delivering high-quality, same-day, admixture services and solutions to hospitals and outpatient facilities for more than 28 years. Along with the nation's largest 503A sterile injectable outsourcing network, CAPS offers industry-leading batch compounding on a national scale through three 503B registered outsourcing facilities. With experience, capacity, and a passion for safety, CAPS is your 503B solution.CAPS is part of the B. Braun Group of Companies in the U.S.ResponsibilitiesPosition Summary:Responsible for the preparation compounded sterile products using and related activities under the direction of the Director of Pharmacy. Assists in the supervision of IV technicians, interns and other support personnel.Responsibilities: Essential DutiesPrepares compounded sterile products using aseptic technique and CAPS Standard Operating Procedures.Assures pharmacy compliance with rules and regulations of the State Board of Pharmacy and other regulating agencies.Reviews orders and prescriptions for admixing and dispensing. Resolves order discrepancies and problems with customer pharmacy personnel.Provides after hour On Call coverage.Expertise: Knowledge & Skills:Effective verbal and written communication skills.Ability to operate CAPS automation equipment.Ability to work well with other CAPS employees and the management team.Knowledge of cleanroom functions, aseptic technique, USP 797 and cGMP's.Ability to interface with customers and apply good phone etiquette skills when speaking to customers.Ability to perform laboratory skills and Quality Control Coordinator functions as assigned.Knowledge of company polices and procedures and the ability to monitor for compliance.Computer literate in windows environment and computer systems.Ability to operate various types of office equipment.QualificationsExpertise: Qualifications - Experience/Training/Education/Etc:Required:BS/Pharm.D. Degree from accredited school of pharmacy.Licensure from the state board of pharmacy.As determined by supervisor.Participates in and delivers training as required.Desired:Two to three years of professional experience.Minimum of one year experience in preparation of compounded sterile products in a hospital or homecare pharmacy setting.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds..PI208851955
POSITION SUMMARY:The Pharmacy Technician I is responsible for providing pharmacy services which include, but are not limited to, preparing and distributing pharmaceuticals, performing inventory control and, providing customer service, maintaining pharmacy records, and operating and monitoring pharmacy automated technology systems,. The Pharmacy Technician I works under the direct supervision of the Pharmacist and/or the Pharmacy Technician Supervisor to ensure delivery of high quality patient focused pharmacy services.The Outpatient/Retail Pharmacy Technician I (only) performs data entry tasks such as prescription transcription and entry, resolution of insurance claim issues, and contacts providers as appropriate for the pharmacist.Position: Outpatient Pharmacy Certified Pharmacy Tech IDepartment: Retail PharmacySchedule: Full TimeESSENTIAL RESPONSIBILITIES / DUTIES:Under the direct supervision of a pharmacist, supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services.Performs data entry tasks such as, prescription transcription and entry, resolve third party insurance claim issues, contacts providers as appropriate for the pharmacist while maintaining customer / patient confidentiality.Prepares prescription orders in a timely manner; retrieves, counts, measures and prepares medications, solutions, ointments, and other compounds as directed. Ensures all work is checked by a pharmacist.Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes such as, ensuring the prescription is dispensed to the correct patient at the point-of-sale in a professional and courteous mannerGreets customers and provide a positive customer service experience by answering telephone calls from patients, physicians, and fellow employees assisting them with their questions, problems and complaints in a manner consistent with hospital core values. . Refers patients and visitors to pharmacist or manager on matters requiring their attention. For Out-patient areas:. ,.Communicates to pharmacists and/or pharmacy technician supervisor on malfunctioning equipment and unsafe working conditions.Assists the department with maintaining inventory levels, pulls outdated / recalled merchandise, as directed.Maintains own professional and specialized competency, including the following:Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature and/or by attending professional meetings.Attends and participates in hospital and other management training and development workshops.Must have/maintain national technician certification through PTCB or exCPTMaintains excellent familiarity with appropriate department policies and procedures, including adhering to the following:Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.Maintains all designated medical information confidential as per established protocols.Maintains work environment in a clean and orderly fashion.Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.Follows established hospital infection control and safety procedures.OTHER DUTIES:Performs other duties as needed.Must adhere to all of BMC's RESPECT behavioral standards.(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).JOB REQUIREMENTSEDUCATION:Requires a high school diploma (or State accepted equivalency).CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:Must be registered as a Pharmacy Technician or Pharmacy Intern with the MA Board of Pharmacy.Must also have national certification from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT), or within 6 months from start date.Pharmacy Interns are not required to hold CPhT certification.Must pass a departmental administered written examEXPERIENCE:None required; 6 months - 1 year experience preferred.KNOWLEDGE AND SKILLS:Work requires effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others.Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability.Additional language skills (beyond that of English) appropriate to the patient population served is very helpful.Ability to multi-task, prioritize essential tasks, and meet deadlines.Ability to perform work accurately and pay attention to details, including being able to perform basic mathematical functions (addition, subtraction, multiplication, division, ratios/proportions).Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.Must maintain the required level of competency to perform the essential duties and responsibilities.Req id: 29024
POSITION SUMMARY:This is an exciting opportunity for a motivated pharmacist to join a team of pediatric pharmacists at Boston Medical Center (BMC). BMC is a large, urban, academic medical center that cares for an underserved patient population. Our vision is to make Boston the "healthiest urban population in the world by 2030". Our mission, which is foundational to our organization, is to provide "exceptional care without exception". Pharmacy services at Boston Medical Center are indispensable. They are highly integrated into the front-lines of patient care and into the broader leadership structure of the organization. We have eight PGY1 residents and six PGY2 programs in Critical Care, Emergency Medicine, Infectious Diseases, Oncology, Internal Medicine, and Ambulatory Care. We also provide support to over 200 student rotations each year from Northeastern University School of Pharmacy, Massachusetts College of Pharmacy and Health Science, and other nearby schools and colleges of pharmacy.BMC has 17 Neonatal Intensive Care Unit (ICU), 4 Pediatric ICU, and 21 Pediatric general floor beds. The per diem pediatric clinical pharmacist will be expected to rotate through our clinical pharmacist shifts in the pediatric care areas, which includes being responsible for managing the totality of patient care from acute care to transitions-of-care issues. Additional expectations include participation in a culture of safety through reporting patient safety events, testing pediatric medication order builds in the electronic medical record (EMR), and precepting of pharmacy students and residents on rotation.Position: Clinical Pharmacist II - Pediatrics (Per Diem)Department: In-Patient PharmacySchedule: Part TimeESSENTIAL RESPONSIBILITIES / DUTIES:Distributive and operational responsibilitiesEnsures all medications are handled in the manner established by the Formulary Management Committee, applicable accreditation standards, state and federal regulations, and the Massachusetts Board of Pharmacy.Reviews and verifies medication orders, reviews patient charts, evaluates applicable laboratory data to identify or prevent drug-related problems or toxicity. For each medication, the pharmacist evaluates the order for appropriateness including but not limited to dose, route and frequency for clinical indication and organ function, screening for drug interactions, therapeutic duplication, allergy history, and recommending use of formulary drugs or alternative cost-effective therapy when possible.Works closely with the central pharmacist and technicians to ensure accurate and timely acquisition, distribution, and control of all medications, including investigational drugs. Collaborates with the Pharmacy Purchasing team on special medication needs.Adheres to all protocols and policies related to controlled substances.Supervises the activities of supportive personnel including student interns and technicians.Uses designated pharmacy automation and/or barcoding systems to document checking of any medication or sterile product prior to dispensing.Collaborates with the informatics team on pediatric medication order builds for the electronic medical recordDirect patient careMakes recommendations to optimize pharmacotherapy within the context of a multidisciplinary teamProvides effective transition of care needs including, but not limited to, medication reconciliation, discharge counseling, and facilitating medication to bedsidePrevents patient harm by promoting the safe use of medicationsIdentifies, reports, and proposes solutions to medication-related eventsPerforms daily targeted interventions to decrease risk of readmission, optimize therapy, and improve medication safetyServes as a pharmacy liaison to the BMC staff by ensuring the connectivity between clinical and distributive servicesDocuments all patient care activitiesFollows departmental policies and procedures to promote cost-effective medication useEducation and trainingProvides timely and accurate drug information, training, and education to patients and health care providersServes as a co-preceptor for pharmacy students or residents on rotation during the assigned clinical shiftsAssists in the orientation and training of new pharmacists, interns, and technicians as assignedOther dutiesMaintains own professional and specialized competency through continuing education as set forth by the Department of Pharmacy and the Massachusetts Board of PharmacyConforms to Boston Medical Center's standards of conduct so that the best possible customer service and patient care experience is provided:Conducts interpersonal relationships with patients, visitors, physicians, and fellow employees in a courteous and customer friendly manner.Takes corrective action to improve performance on problem areas.Maintains all designated hospital information confidential at all times.Follows established hospital infection control and safety procedures.Utilizes hospital's behavioral standards as the basis for decision-making and to support the hospital's mission and goals.Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.Hold self and others to the highest ethical standards, and act with honor above all.Performs other duties as needed.Must adhere to all of BMC's RESPECT behavioral standards.REQUIREMENTS:EDUCATION:Requires a Doctorate of Pharmacy or Bachelors of Science in Pharmacy with an advanced degree, and post-graduate training with at three years of pertinent work experience. Completion of a PGY2 Pediatrics pharmacy residency is preferred.CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:Work requires a valid license to practice pharmacy in the Commonwealth of Massachusetts. MA pharmacist licensure must be complete and verified by the date of hire.EXPERIENCE:(As detailed in the educational section above).KNOWLEDGE AND SKILLS:Strong clinical knowledge pertinent to the specific practice areaStrong interpersonal skills when interacting with patients and colleaguesInvolvement in local, regional, or national professional organizations is encouragedProficient with Microsoft Office including Word, Excel and Outlook, and web browsersExcellent attention to detailEffective verbal and written communication skills; must be proficient in the English; additional language skills are beneficialReq id: 28032
Location: CHA Somerville Campus Work Days: Varied Start Times Category: Medical Assistant Department: CHA Somerville Pediatrics Job Type: Full time Work Shift: Various Shifts Hours/Week: 40.00 Union: Yes Union Name: SH Laborers 381DEPARTMENT DESCRIPTION:Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care – with internal medicine, family medicine, pediatrics, geriatrics and women’s health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA’s Harvard Internal Medicine residency and Tufts Family Medicine residency. Job Duties: Actively and efficiently manage the flow of patients through the clinic. Actively communicate with patients to set expectations, i.e., wait times and what to expect during the visit. Pre-visit chart medical record preparation and information gathering to optimize the visit. Room patients: assist providers with medical histories, appropriate documentation in the electronic health record, check routine vital signs. Perform point of care testing. Perform screening questionnaires and pain scores as needed. Initiate team huddles and participate in team/department meetings. Assist providers with clinical procedures. Participate in process improvement initiatives. Update computerized reminders and snapshot. Review and update overdue health maintenance and open orders. Book screening tests as part of the outreach process (e. g., mammograms, colonoscopies) and occasionally books follow up appointments (e.g., well child visits, vaccine booster visits). Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone. Tracks completion of certain patient tests. Participate in shared medical appointments, including recording history and findings into the electronic health record. Participates in the education of students and residents by explaining the MA role and allowing observation of their work for training purposes.Qualifications: Graduation from a Medical Assistant Program, current experience as a Medical Assistant in outpatient setting, and AHA BLS required. Knowledge of a second language is preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
POSITION SUMMARY:Under the supervision of the Senior Manager of Pharmacy Revenue Cycle, the Contracting and Reporting Analyst, provides support and assistance with all functions and efforts associated with all aspects of pharmacy enrollment, credentialing and compliance reporting. The Contracting and Reporting Analyst shell be responsible for managing all aspects of payer enrollment which includes but are not limited to; accurate completing of initial and renewal of relevant pharmacy applications and enrollment forms, updating client based web portals with pharmacy licensing and credentialing documentation, maintaining an up-to-date tracking of applications / enrollment forms progress, contact list, and licensing information for all pharmacies, keeps up accreditation and relevant program standards for reporting and tracking as needed. The Contracting and Reporting Analyst shall possess thorough and high organizational skills s, exceptional level of attention to details and specifics, gathers, maintains, and distributes all necessary documentation in an organized and efficient manner, including facility and employee licensing, required by government and insurance entities for state and network participation with a firm level of understanding and purpose. In addition, the Contracting and Reporting Analyst will be responsible for running weekly/monthly revenue cycle reports and communicating progress to the Sr. Manager and finance team as needed.Position: Contracting and Credentialing AnalystDepartment: PharmacySchedule: Full TimeESSENTIAL RESPONSIBILITIES / DUTIES:Contact and solicit payers and government entities to obtain contracts for pharmacy services.Develop and maintain a highly organized system for credentialing schedules, files, documentation and tracking mechanisms and provide periodic reports to management and affected department on the current status of credentialing under review.Actively participate in and take a hands-on approach to ensure timely/compliant submission of initial and renewal applications in the credentialing process.Facilitates full execution of applications and agreements.Work closely with pharmacy management to review agreements prior to execution.Compile and maintain up-to-date records for all pharmacy staff and facilities in credentialing databases and online systems.Compile and maintain pharmacy staff training records required for government and PBM credentialing.Reviews, analyzes, and files pharmacy benefit manager agreements, addenda, and amendments for possible reference, operational or reimbursement changes and alerts management as necessary.Coordinate with specialty pharmacy accreditation lead contacts and Contracting Coordinator to identify appropriate internal clinical policies and procedures required for specialty pharmacy credentialing, as needed.Synthesize status and results of assigned projects and maintain critical communication with team members throughout the project process steps. Must effectively communicate issues and results via multiple media including in-person meetings, workgroups, verbal communication, tracking collateral documents, via email. and Power Point presentations.Run monthly aging report for aged accounts receivables and follow up on all outstanding payments Create a monthly process to clean up all uncollectable accounts in pharmacy online reconciliation software portal.Run weekly rejection report to resolve and resubmit rejected rebills.Run monthly fee adjustment report to identify and resolve costly trends.Develop monthly reporting system that separates specific types of pharmacy claims processed through to MassHealthCollaborates effectively with diverse groups of people and various service departments throughout the organization.Maintain professional skills and knowledge through attendance at in-service programs, conferences, workshops and other educational programs and review of current literatureParticipates in hospital wide quality improvement activitiesConforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.Utilizes the hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals.Follows established hospital infection control and safety procedures.Adheres to all the principals of BMC's RESPECT Behavioral Standards.Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:Being engaged in the department, including managing up, owning team decisions and communicating and supporting departmental and or organizational initiatives.Hold self and others to the highest ethical standards, and act with honor above all.Effective human resource management, including effectively disciplining people, recognizing people, developing and performing performance evaluations and guiding people in professional developmentDevelops competencies as related to position.Must adhere to all of BMC's RESPECT behavioral standards.(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).JOB REQUIREMENTSEDUCATION:Requires high school diploma or equivalent. Associates degree or BA/BS in related discipline preferred.CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:NoneEXPERIENCE:5-7 years of relevant experience in related healthcare field, of which 3-5 years' experience is in pharmacy billing and credentialing.Ideal candidates will have worked in a pharmacy revenue cycle department, as well as have intermediate knowledge of pharmacy billing and contracting requirements. Candidates that have experience as an analyst in pharmacy billing is highly preferred.KNOWLEDGE AND SKILLS:2-3 years in a Healthcare contracting and credentialing role, required.Experience with analytics and reporting, highly preferred.Pharmacy experience highly preferred.Ability to multi-task, prioritize essential tasks and meet deadlines.Must possess self-management skills and require little to no supervision. This person must be a self-starter, self-motivating, have a strong work ethic and must have the ability to identify issues or opportunities that require attention and change.Advanced skills in spreadsheet analysis. Experience with Pharmacy Management software or ability to learn is required.Adept with Microsoft OfficeReq id: 28653
Boston Children’s Hospital’s EHR system will be consolidated from two systems (Cerner and Epic) into a single one by Epic. Using Epic’s EHR software, the hospital will embrace an enhanced model of care centered on readily available health information. This 18-month implementation of a new, unified EHR platform is an enterprise initiative for the hospital that will further strengthen the care we provide to patients and families.This IT Epic Trainer will be responsible for:Serves as a subject-matter expert with deep knowledge of the core Epic application, related non-Epic products/applications and the supported operational processes. Applying a consultative approach, engages internal subject-matter experts in operations to understand current and anticipated operational needs. Identifies implications, brainstorms solutions and assesses the best option among many. Presents recommendations to senior team member or management as appropriate.Participates in analyzing tickets, feedback and requests to identify need for modification in curriculum and delivery of training. Performs advanced configuration or customization, as necessary, to address training needs. Maintains training environments. Records decisions and applicable business rules and prepares or may assist in preparing user documentation.Manages the implementation of supported core application changes with third party, Epic-eligible vendors and/or internal proprietary applications to ensure integration. Participates in upgrades by owning release notes that impact multiple areas within the supported applications and that require coordination across teams. Participates in presentations or updates to leadership. Engages in ongoing communications with multiple teams related to supported application and operational processes given broader scope and significant integration work. Develops or provides substantive input to training curriculum for online learning or in person instruction. Regularly obtains feedback from super-users and their managers. May provide specialty training to user groups.Responsible for supporting all elements of training planning, design, development and implementation for designated application(s). Responsible for development of detailed, workflow-based curriculum for designated application(s). Responsible for building, testing, and maintaining the training environment for designated application(s). Maintains training curriculum, training environment, and delivers ongoing education post go-live.As a subject matter expert, provides feedback to management on policies, procedures and best practices particularly as these may impact the supported application(s) and operational areas. May present at national forums (i.e., Epic XGM - Expert Group Meeting, Epic UGM Support - User Group Meeting). Attends Epic related conferences. In order to qualify, you must have: High School Diploma / GED required, Bachelor’s preferred4 years of experience directly involved in Epic application support and/or implementation, 5 years preferredEpic certification in one of the following module areas preferred:ASAP (emergency department), Clinical Documentation (primarily inpatient – end users – prescribers, nurses, therapists, etc.), Inpatient Orders, Willow Inpatient (pharmacy), Beaker Clinical Pathology (clinical laboratory), Cupid (cardiology), Radiant (radiology), OpTime and Anesthesia (Surgical and Anesthesia), Beacon (oncology), Research, Willow Ambulatory (outpatient pharmacy services), Cadence/Prelude/Grand Central (scheduling, access, bed planning), HIM, Hospital Billing, Professional Billing**There are multiple openings for these IT Epic Trainer roles across a range of applications and specialties***LI#CB
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.The Optum EHR Services pharmacist will support our partnership with Northern Light Health and grow our emerging support service line. As a Cerner pharmacist you will serve as a liaison between end-users, project team members and other Information Management resources while providing exemplary customer service and application support in their assigned Cerner solutions. EHR Services team members will help position Optum as a center of excellence for application management services. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Lead all phases (e.g., design, build and testing) of small to medium size pharmacy application projects including Cerner software upgrades, adoption of new Cerner functionality and/or significant enhancements to integrated workflows Provide Cerner product function expertise for the design, build, and testing for assigned Cerner Millennium Pharmacy Collaborate with end users to design, scope, and build Cerner enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs) Provide technical and or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support, and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality Perform daily monitoring of applications in production use; including 24/7 on call coverage as required Work with trainers to develop and maintain application specific training curriculum and materials Develop solid relationships with operational stakeholders, customers, and business partnersYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Doctor of Pharmacy degree obtained Experience supporting Cerner Millennium Pharmacy Proficiency with MS Excel, Visio, PowerPoint, and SharePoint Ability to travel up to 25% annually, USA domestic locations. Travel may be lower depending on project requirements Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationPreferred Qualifications: Active pharmacist license in a US state or territory 2+ years of Cerner Build Experience designing pharmacy, physician, nursing, and ancillary workflows Experience working in automated dispensing units and/or drug database solutions Experience working as a pharmacist in a hospital or oncology setting Demonstrated ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skillsKey Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities In-depth knowledge of Cerner EHMR and the full implementation lifecycle of Cerner’s suite of EHMR applications Teamwork and collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams Demonstrate the ability to build and maintain strong internal relationships as well as motivate and inspire other team members through strong consultative skills Demonstrates a solid ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems Demonstrate solid relationship management skills and ability to manage challenging interpersonal situationsTo protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Location: CHA Somerville Campus Work Days: Varied Start Times Category: Medical Assistant Department: CHA Somerville Pediatrics Job Type: Full time Work Shift: Various Shifts Hours/Week: 40.00 Union: Yes Union Name: SH Laborers 381DEPARTMENT DESCRIPTION:Cambridge Health Alliance (CHA) is a leader in Primary Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. As a member of CHA Primary Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of primary care – with internal medicine, family medicine, pediatrics, geriatrics and women’s health services. You will be in a team-based setting, where primary care works hand-in-hand with behavioral health, pharmacy, complex care and multilingual interpreter services. CHA is also a teaching hospital, with several primary care centers hosting CHA’s Harvard Internal Medicine residency and Tufts Family Medicine residency. Job Duties: Actively and efficiently manage the flow of patients through the clinic. Actively communicate with patients to set expectations, i.e., wait times and what to expect during the visit. Pre-visit chart medical record preparation and information gathering to optimize the visit. Room patients: assist providers with medical histories, appropriate documentation in the electronic health record, check routine vital signs. Perform point of care testing. Perform screening questionnaires and pain scores as needed. Initiate team huddles and participate in team/department meetings. Assist providers with clinical procedures. Participate in process improvement initiatives. Update computerized reminders and snapshot. Review and update overdue health maintenance and open orders. Book screening tests as part of the outreach process (e. g., mammograms, colonoscopies) and occasionally books follow up appointments (e.g., well child visits, vaccine booster visits). Participates in proactive population management of chronic diseases by generating MyCHArt messages, sending templated letters, and calling patients by telephone. Tracks completion of certain patient tests. Participate in shared medical appointments, including recording history and findings into the electronic health record. Participates in the education of students and residents by explaining the MA role and allowing observation of their work for training purposes.Qualifications: Graduation from a Medical Assistant Program, current experience as a Medical Assistant in outpatient setting, and AHA BLS required. Knowledge of a second language is preferred. In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment. Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA. Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Join our Ophthalmology Team!Do you have a passion for feline medicine? Are you eager to grow your skills in a specialized department? VCA City Cats is seeking an experienced Veterinary Technician or Assistant to join the ophthalmology team part time. We are located in historic Arlington, Massachusetts and our growing hospital includes a board certified Veterinary Ophthalmologist offering medical and surgical services as well as two full time General Practice Veterinarians.We are seeking an experienced professional to work exclusively with our ophthalmologist.Three day work week ~20-25hrsNo WeekendsFocus on administrative duties such as (schedule and referral management, pharmacy oversight, exam room support, and client communication)VCA City Cats Hospital is a newly renovated facility equipped with feline friendly/fear free reception and exam rooms, and state of the art dental and surgical suites. Our newly redesigned boarding area includes comfortable condo-style accommodations with views of downtown Arlington to satisfy even this most discriminating of our feline friends.Credentials preferred but not required, as well as experience with low-stress and/or Fear Free handling and restraint techniques.Why Join The VCA City Cats Family?We are passionate about supporting Veterinary Technicians and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Veterinary Technician career has to offer. We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!Access to the people and financial resources of a large veterinary communityLeadership opportunitiesCareer development programsOpportunities to give back through strong Shelter partnerships and VCA CharitiesContinuing education allowanceTuition support and sponsorshipsVeterinary Technician license reimbursementFree wellness subscriptions (Head Space)Referral bonusesCompetitive wageMedical, dental & vision insuranceLife, long and short term disability insurancePaid parental leavePaid vacation and sick time401(k)Why We Want You!As a member of the VCA team, your mission will be to win the confidence of every pet parent—by delivering an outstanding client experience—so we can provide exceptional care to every patient. You’ve worked hard to gain experience and we want you to use the knowledge that you’ve invested your time and talent in. The skills that you will be utilizing include, but are not limited to:Physical examinations and patient assessmentAnesthesia monitoringSurgical preparation and assistingRadiologyLaboratory workVenipunctureCatheter placementPharmacyPatient recoveryCompassionate care of our hospitalized animalsThe salary range for this position is $19 - $25 / hour based on experience.Ready to grow with a collaborative and supportive team? Apply now! We look forward to getting to know you!If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Optum EHR Services Cerner analyst will support our partnership with Northern Light Health and grow our emerging support service line. As a Cerner analyst you will serve as a liaison between end-users, project team members and other Information Management resources while providing exemplary customer service and application support in their assigned Cerner solutions. EHR Services team members will help position Optum as a center of excellence for application management services. Solid candidates for this role will be able to demonstrate self-motivation, individual leadership, and team collaboration. Most importantly, our EHR Services team will foster a culture of diversity and inclusion and drive innovation for our company and our clients. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities: Provide Cerner product function, design, build, and testing expertise and experience for assigned Cerner solutions related to Pharmacy Collaborate with end users to design and build the Cerner Pharmacy solution in a timely and professional manner and make corrective configuration or enhancements Lead small to medium complexity Cerner software upgrade initiatives or enhancements to workflows including the design, build, and test phases Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers Develop, support, and maintain all required system design and build documents and other system documentation Perform daily monitoring of applications in production use Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Cerner workflows Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Cerner software Work with trainers to develop and maintain application specific training curriculum and materials Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users Adhere to organization standards for system configuration and change control Develop strong relationships with end user communities, customers, and business partners Facilitate communication with stakeholders from initial requirements to final implementation Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Degree obtained e.g., Associate, Bachelor, Master, OR 1+ years healthcare experience Direct client healthcare domain knowledge such as pharmacy, medication ordering and clinical workflows Must be available to work EST time zone core hours Monday thru Friday / 9-5pm Ability to travel up to 10% annually, USA domestic locations. Travel may be lower depending on project requirements Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationPreferred Qualifications: 5+ years of direct client experience 2+ years of Cerner experience Demonstrated ability to demonstrate and have a history of team management and/or collaboration (informal or formal), cross-team communication and leadership skillsKey Competencies: Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities In-depth knowledge of Cerner Pharmacy and the full implementation lifecycle of Cerner’s suite of EHMR applications Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams Demonstrate the ability to build and maintain strong internal relationships as well as motivate and inspire other team members through strong consultative skills Demonstrates a strong ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems Demonstrate strong relationship management skills and ability to manage challenging interpersonal situationsAt Optum, you will perform within an innovative culture that is focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that is greater than you have ever imagined.To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. •All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
As the largest health insurance payer in the United States, and a leading International Private Medical Insurer, managing the healthcare spend across a provider network of hospitals, physicians and healthcare partners is critical to our success. The successful candidate will lead the global provider network development to optimize and expand coverage and quality for United Healthcare Global Solution’s (UHCGS) expat insurance and assistance network, its clients and its customers. This role will manage provider engagement, network development strategy, contract negotiation, contract implementation, network trend management, sales support, and network configuration pricing support yielding a geographically competitive, broad access and stable network. This role will manage a team of diverse network managers, and collaborate closely with Network Operations, Strategic Partnerships, and Health Intelligence teams within the broader network team. The role holder will work cross functionally across multiple lines of business to deliver best in class worldwide network solutions This role reports to VP, Global Network Management and Strategic Partnerships.UnitedHealthcare provides a professional culture where you're empowered and encouraged to exceed the expectations of our members, while making a tangible impact on the healthcare ecosystem.Join us and start doing your life's best work.Job Summary:Develop global provider network and manage strategic provider relationships, including network planning, provider issues resolution, direct contracting, and TPA implementation and governance, while support business growth and sales strategy. Lead internal network managers and influence market key providers to achieve company targets and goals.The role holder is expected to be able to drive customer and financial value through the development of the strategic solutions to manage access to high quality, cost effective, customer focused healthcare.Primary Responsibilities:The Head of Network Development develops the provider network strategy (physicians, hospitals, ancillary groups and facilities, healthcare partners etc.) yielding a geographically competitive, broad access, stable network, that achieves core objectives for UHCGS. Included in these duties are remote or in-person contracting, negotiating contracts in compliance with company regulations, educating providers on operational and claims procedures, and generally advancing the good reputation of UHCGS within international provider community. Responsibilities also include establishing and maintaining strong business relationships with Hospital, Physician, or Ancillary providers, and ensuring the network composition includes an appropriate distribution of providers and provider specialties. Other key responsibilities include: Lead regional network managers in meeting goals relating to network initiatives and provider engagement Coordinate, triage, and resolve escalated provider issue within and across regions Identify and lead process changes to improve provider services and in turn improve client and member experiences Engage with broader enterprise network solutions to ensure optimal access, value for money and service experience for UHCGS Drive value for money with Fraud, Waste and Abuse initiatives and controls Validate quality of care across international healthcare landscapes Implement contractual frameworks that support UHCGS Duty of Care to customers and clients and enable commercial frameworks for value and service Manage provider database content to maintain data integrity and solutions to support internal and external consumer requirements Responsible for various Third Party Administration (TPA) contracting, implementation, operations, and performance management. Gather market competitive intelligence and organize information on global health care delivery systems Network vendor relationship management Maintain documentation of provider interactions, records, questionnaires, contracts, and tax forms, etc. Support sales efforts by researching/gathering/preparing responses to RFPs developing presentation, and/or participating in client meetings. Possibly accompany sales team on sales calls to client location Develop provider engagement plan, and conduct provider education on providers’ premises where hospital/provider staff will be trained on procedures for working with UHCGS Represent United Healthcare Global Solutions at industry conferences and advance the United Healthcare brand in the company of foreign providers, accreditation bodies, national health government, etc. Data analysis to drive network strategy and influence pricing practices Data reporting to communicate activities and delivery to a broad internal and external audience Key Deliverables: Analyze current network (performance) against market expectations for network development plan Demonstrate understanding of expat insurance products, plans and benefit management Analyze product, markets, and provider utilization and contract performance Demonstrate understanding of contract language in order to assess financial and operational impact and legal implication of requested contract changes Demonstrate understanding of competitor landscape within market (e.g. rates; market share; products; provider networks; market intelligence; GeoAccess) Seek information from relevant sources (e.g. publication; government agencies; providers; provider trade associations) to understand and communicate market intelligence informationDevelop/Negotiate/Support terms of agreement with providers Balance financial and operational impact of contracts to providers, members, UHCGS, and different customer groups when developing and/or negotiating contract terms Weigh financial and operational information to evaluate provider participation Demonstrate understanding of contract policies to ensure compliance and consistent contracting across regions Evaluate market rates and provider performance (e.g., billing patterns; quality and effectiveness) to establish negotiation strategiesManage provider relationships Educate providers on the organization’s processes, policies, and procedures in order to ensure provider compliance and ease of administration Identify and gather information regarding provider issues in order to develop and/or implement strategy to resolve matter, keep stakeholders informed of progress, or escalate issues to appropriate internal business partner Monitor and/or oversee network performance to identify opportunities to improve performance and/or provider relationship Develop a comprehensive and globally/culturally appropriate provider engagement and communication plan for global network expansion and optimizationDevelop/Implement/Execute/Support market strategies Implement local, regional, and/or global initiatives and directives (e.g., ICD10; medical necessity language, DRG contracting) through contracting strategies and communication efforts Identify and share best practices (e.g., payment methodologies; negotiation tactics) with regional colleagues Modify and/or develop new payment methodologies in order to execute market strategies Present and discuss industry and market trends with internal and/or external groups (e.g., customer groups; brokers; professional associations; providers) in order to facilitate market strategy development and implementation Develop and/or implement contracting strategies to support new benefits designs and plansDeliver cross functional business projects: Build and manage project plans and delivery across cross functional/cross market requirements Develop financial business cases to demonstrate cost benefit analysis, return on investment and implement measures to demonstrate delivery and value Ensure compliance to multi jurisdictions regulatory requirements Develop and maintain strategic third-party relationships Undertake detailed assessment of business needs Research and recommend options and solutions to meet business needs Develop and deliver onboarding materials and processes to meet internal and external requirements to demonstrate due diligence in partner selection and engagement Build processes, procedures, governance controls, measures and reporting to enable interface and delivery of services with strategic partners Contract with external partners Negotiate service and commercial terms that ensure best results for UHCG Qualifications and Skills Required Degree or MBA in business, healthcare, or related field Significant experience within healthcare sector, global experience required Significant experience in international provider network management, international private medical insurance and/or international assistance industry Strong commercial knowledge of international healthcare landscapes Proven people leadership experience Proven track record of achieving targets with a consistent high level of quality and timely delivery Project management experience Ability to detail processes and practices and ensure adherence to deliver against commercial and compliance requirements Preferred Established reputation within global provider communities preferred Strong interpersonal skills, establishing rapport and working well with others in matrix organization Sales orientation, meaning possesses natural reflexes to promote, persuade, and negotiate Multi-lingual National and international required, may include developing countries Excellent presentation skillsCareers with Optum. Here's the idea. We built an entire organisation around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.℠All telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)The Market Performance Partnerships Growth team leads partnership development efforts with prospective health system clients to assess the financial value and operational delivery risk of a partnership with Optum. Our goal is to convert sales prospects into revenue generating partnerships utilizing broader Optum’s solutions to make the health system work better for everyone. We work closely with the initial sales/origination team, senior leadership, solution design, transition readiness, and business units throughout the organization to ensure collaboration and process optimization for the entirety of the sales cycle.The Manager, Sales Operations will be responsible for end-to-end orchestration of Market Performance Partnership (MPP) sales pursuits, including targeting & origination, discovery, diligence, and solution design. You will work closely with the pursuit sales leader and solution architect, supporting them through the operational execution of the sales process and ensuring that all internal processes and governance activities are followed. In this fast-paced role you will need to coordinate and harmonize large teams from multiple functional areas towards a common goal, drive consensus and lead through influence, and work independently to deliver high quality results in short timeframes.You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities: Day-to-day pursuit management activities including status reporting, risk management and mitigation strategies, project plan development and execution, and cross-functional dependencies identification Partner with deal lead and solution architect to craft polished and executive-ready deliverables that succinctly and impactfully summarize our value story Support appropriate resource allocation and track budget adherence client event planning and logistics Serve as conduit between the pursuit teams and the MPP Deal Desk, ensuring adherence to standard processes and appropriate internal governance procedures Organize and prepare materials for internal pursuit strategy sessions Drive methodology development and automation initiatives that aid in process efficiency, improve win rates and shorten sales cycle Required Skillset: 3+ years of experience in managing highly complex, cross-functional projects Exceptional organization and communication skills, executive presence and experience influencing diverse stakeholders in leadership and SME positions Experience in at least one of the following areas: revenue cycle management, population health, healthcare consulting, M&A, corporate finance, healthcare strategy. Proven track-record of building relationships with internal and external stakeholders (peers, senior leaders and clients)You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: 4-year college degree Expert proficiency in Microsoft Excel, Word, PowerPoint, Teams, and SharePointPreferred Qualifications: MBA or MHA Project Management Professional (PMP)® or similar certification PMI Agile Certified Practitioner (PMI-ACP) or similar experience Smartsheet platform developer experience Solid critical thinking and problem-solving skills Comfort with ambiguity and frequent change in direction Exemplify Optum’s values of Integrity, Compassion, Relationships, Innovation, and Performance across all activities Appetite for tackling the demands of a high-performance environment Ability to support work associated with multiple concurrent pursuitsCareers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. •All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are recruiting for a Senior Data and Implementation Analyst to join our Optum Application Managed Services (AMS) team. The AMS team partners with health plan clients to become an extension of their organization. The highly seasoned staff is dedicated to managing Prospective Payment Systems (PPS) as well as looking at where PPS fits in the clients “Ecosystem.” AMS provides services that will help provide long term benefit for the client, not only direct savings and increased revenue but also savings in process, manual effort and other operational areas.The Senior Data and Implementation Analyst is responsible for ensuring effective delivery of new and ongoing client engagements, interface development, configuration, migration efforts, along with development and support for existing internal software tools. This role must maintain a strong working relationship and partnership with the AMS functional team members in order to ensure that the team is aware of client business and technical contractual requirements and project needs.You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities: Manage and execute (coding, QA, and documentation) on complex technology projects related to key the Optum PPS AMS business needs. Work will require SQL, ETL, and Python skills to accomplish the needed outcomes Manages all phases of Prospective Payment Systems (PPS) implementation internal and external projects Ensures successful installation, implementation, and configuration for large scale, complex projects, including new platform implementations, multi-line of business roll-out, business intelligence tools, etc. Comfortable and capable working with all levels of management across and functional areas, as well as business partners through internal entities Compile Documentation: Processes and Procedures related to all internal and external client work Apply advanced analytical / quantitative approach to problem solving for large complex clients with multiple lines of business and/or products Works directly with customers to define project requirements and provide ongoing support related to project results Engage with dedicated clients via Remote Desktop, Microsoft Teams, Zoom or similar tools to apply updates or Troubleshoot issues leveraging Regulatory or Technical documentation Support Optum Business Partners in responding to technical questions around interface support as neededYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Bachelor’s degree or equivalent work experience 5+ years of experience working with relational databases (SQL Server, MySQL, etc.), database structures and design, systems design and data management 3+ years of experience with Microsoft SQL performing Extract, Transform, and Load (ETL) processes 2+ years of experience with Python Some Facility and/or Professional claims reimbursement experience - Medicare, Medicaid, Commercial Experience applying analytical and quantitative approaches to problem solving Experience interacting with end clients or business partners via internal or external meetings Business and Technical Experience with any of the following Optum software: EASYGroup™, PSI, Web.Strat™, Rate ManagerPreferred Qualifications Master’s degree 5+ years of experience with Microsoft Excel 5+ years of working in a healthcare data or regulatory environment Experience in .NET or IIS Experience documenting client or health plan operational and technical workflows Experience breaking down information and developing solutions Experience configuring and customizing software solutions Claims system knowledge - Trizetto Facets, Networx Pricer, QNXT, Health Rules Payer, IKA Claims, Burgess Systems, Epic Tapestry, 3M preferred Extensive knowledge and understanding of Prospective Payment Systems - includes DRG, APC, OCE, ESRD, CAH, CMG, RUG, RBRV Management of Healthcare projects from a business (claims data) and/or technical (SQL, Web Services, Claim Systems) workflowsCareers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. •All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm) The PBM capability analyst is a replacement position and will support one of UMR’s key value propositions needed for continued membership and IOI growth, our Optum Rx integrated solution. For 2023, we saw a 15% growth on this segment. This segment makes up 61% of UMR’s customers base, and accounts for 33% of our membership. The PBM capability analyst will play a critical role in the ability to deliver Optum Rx products to UMR customers. They will also help manage large/complex customers with Optum Rx through our integrated solution. This position will work with UMR operations, OptumRx product, UMR and Optum Rx Growth and Retention teams, and Customer Solutions teams. This replacement position will allow UMR to enhance the value story and integrated service model for UMR customers with Optum Rx. This position may be customer facing and would not be a candidate for offshoring. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Proactive review of ORx products Product meeting facilitation with ORx Internal UMR process management to approve and roll out new Rx products Maintenance of all internal documentation, communications, and oversight of ORx processes (not just products, all processes to support the integrated model) Provide applicable training to UMR AM and internal teams for new product rollout Ongoing platform migration management for UMR and OptumRx Assist in new business benefit analysis and review Support Rx activity for National Accounts and large complex groups with OptumRx (Integrated Solution) Support the UMR Medical Rebate product You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of relevant experience in the health care industry and extensive experience with assigned product lines 1+ years of relevant experience working for or with Pharmacy Benefit Managers Experience with Microsoft Word (creating, editing, saving documents) and Microsoft Excel (creating, formatting, formulating spreadsheets)Preferred Qualifications: Bachelor’s Degree 1+ years of experience working for OptumRx 1+ years of product/project management experience. (i.e. experience managing developing and managing project plans)Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm) *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)The Sales Executive of for Global Solutions has supporting responsibilities for business development activities representing UnitedHealthcare’s multinational employer segment in an assigned territory, in tandem with the VP of Client Development. UnitedHealthcare Global Solutions is focused on market leading services, solutions and insurance products for globally mobile employee populations. They will have direct responsibility to build and maintain small group relationships (defined as 2-10 subscribers) and Business Travel Medical opportunities with prospective customers as well as partnerships with the broker and consulting community, local UnitedHealthcare health plans, current and prospective UHC clients and industry partners. Additional areas of responsibility include pipeline development and management of the sales cycle from beginning to end. This individual will be responsible for meeting or exceeding annual new business revenue targets for expat employee benefits, global business travel medical insurance. Products which the UHC Global Solutions Director of Client Development will be responsible for representing in the market include group expat medical, dental, pharmacy, vision, EAP, life, AD&D, LTD, evacuation, business travel medical. They will act as subject matter expert on the global insurance expat market. Additionally, they will introduce UnitedHealthcare Global’s additional business lines operating in the USA, Europe and South America where appropriate. If you are located in the Central States (MN, OH, IL, LA, FL, GA, NC, SC), you will have the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Meet or exceed annual sales revenue and profitability goals Build and maintain distribution channel relationships Pipeline development, management, and prioritization Manage RFPs inclusive of proposal development, finalist meetings and transition to implementation and client management Successfully follow up leads, write proposals, and initiate client contact and contact with key brokers and consultants Develop client and broker/consultant specific presentations and proposals Expand UHCG market presence Direct prospecting Support market events such as global forums, sponsorships, client or prospect events and/or broker events Manage pipeline and participate in sales team pipeline activities Partner with VP of Client Development on broker strategy for territory and provide updates on agreed upon cadence Maintain relationships with key personnel in UHC domestic Collaborate effectively with peers Establish and maintain internal network Build and maintain close and collaborative working relationship with Underwriting Maintain deep knowledge of UHG products and services Establish and maintain effective internal network within UHG Demonstrate and support UHG culture throughout the organization Communicate UHG value and differentiation on a consistent basis Demonstrate support of company-wide programs and initiatives Drive collaboration with departments outside of UHCG You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: 2+ years of experience selling group medical or similar insurance products to the corporate market in US or equivalent experience acting as a broker or consultant Sales Insurance license must be maintained as required by state law or ability to obtain within 90 days Proven ability to support a sales territory while being a proactive member of the sales team Preferred Qualifications: Work experience dealing with multinational corporations, expatriate populations, global travelers or international employee benefits Proven excellent communication skills, verbal, written and ability to present to an audience Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none. •All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities: Understanding source and target data models and creating mapping files that accurately captures the transformation logic Establish productive and collaborative relationship with client counterparts as well as with members of internal Optum team Partner closely with client data SMEs to define requirements for data conversion Collaborate with Optum Business Analysts and Product SMEs to understand application and data nuances for designing efficient process for conversion mapping, development and testing Responsible for working with conversion developers and clarifying any questions in a timely manner to meet project milestones Test the target system functionality with converted data and verify that QA team can be engaged for formal testing Work with conversion lead to manage client expectations and receive approvals of mapping documents and test results Contribute to standard data conversion processes, tools, templates and methodologies to ensure consistency and predictability across implementations Continually enhance deliverable and work product templatesYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Bachelor’s degree in Information Management, Information Systems, Computer Science, related field 10+ years experience with relational database management systems and ETL tools 7+ years working as data conversion senior analyst or developer 5+ years experience leading client and internal discussions in an organized and cohesive manner 5+ years experience with tools such as Mulesoft, Informatica Experience developing written documentation in clear, concise formats and when needed presenting/communicating changes Experience with EXCEL (must be able to create spreadsheets, link between cells, create formulas, vlookup with very minimal supervision) Demonstrated ability for solid written and verbal communication Ability to travel up to 25% as needed based on project timeline / deliverablesPreferred Qualifications: 5+ years experience with HIPAA, X12, FHIR, HL7 healthcare data formats Experience with General Dynamics provider system data model Experience working on large-scale data conversion projects Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges. California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. •All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Boston Children’s Hospital’s EHR system will be consolidated from two systems (Cerner and Epic) into a single one by Epic. Using Epic’s EHR software, the hospital will embrace an enhanced model of care centered on readily available health information. This 18-month implementation of a new, unified EHR platform is an enterprise initiative for the hospital that will further strengthen the care we provide to patients and families.This IT Epic Analyst II will be responsible for: Serves as a team resource with a deepening knowledge of assigned operations, the related Epic application and relationships with other Epic products. Begins to specialize in a particular area of a broad process (e.g., an area of the revenue cycle, inpatient, ambulatory). Work typically requires an understanding of context and relationships between operations and Epic related systems in addition to understanding the basis for current configurations (i.e., historical decisions) in order to resolve moderately complex problems. Solutions typically involve changes to data, rules, and templates and often have large downstream implications. Engages end-users in operations to understand business needs (process, data and/or reporting) and the context for the current state. Clarifies and finalizes the scope of the request with the end-user/client. Conducts technology and operations analyses. Participates in analyzing tickets to identify need for project-based work (e.g., enhancement, system modifications). Following departmental protocol, independently performs moderately complex configuration to address business needs. Modifies rules which are often characterized by multiple variables, use of new elements or properties (e.g., visit types in Cadence), creation of templates based on standards (e.g., user access templates), some custom logic (although still straightforward), etc. Coordinates the implementation of solutions impacting the supported application, the external vendor, end users, and supporting technical teams. Researches and analyzes the functionality of vendor and internally developed applications as it relates to the supported application. Participates in upgrades by reviewing release notes that impact the supported Epic application. Outlines the necessary build and/or testing for review by senior team member or manager. Communicates upgrade milestones to project team and customers and manages to these. Creates, maintains and updates relevant test scripts. Performs intermediate system maintenance (e.g., working with sending systems to address interface errors, annual loading and updates for industry based edits).Engages in ongoing communication with super-users and their managers related to supported application and operational processes. Employs strong communication skills to explain moderately complex issues and influence others in reaching and implementing effective solutions. Regularly obtains feedback from super-users and their managers. May provide specialty training to user groups.Guides less experienced team members in necessary build and testing. May attend and present at external forums (i.e., Epic XGM Support - Expert Group Meeting).In order to qualify, you must have: High School Diploma / GED, Bachelor's preferred1 year of experience directly involved in Epic application support and/or implementation, 3 years preferredEpic certification in one of the following module areas preferred: Willow Analyst (inpatient)Willow Ambulatory/Inventory Analyst (outpatient pharmacy services)Cupid Analyst (cardiology)Beacon Analyst (oncology)Research AnalystBones and Kaleidoscope (orthopedics and ophthalmology)Research and GenomicsOpTime (Surgical Services)Bridges (interfaces)**There are multiple openings for these IT Epic Analyst II roles across a range of applications and specialties***LI#CB
This position is part of a progressive program for pharmacy interns that scales with each year of their curriculum. The first two years will be spent supporting the Department of Pharmacy's operations. The third year will be spent obtaining admission medication histories alongside our pharmacists and existing medication reconciliation technicians. The final year, the intern will serve as a "pharmacist extender" providing clinical and cognitive support services to the pharmacists.
ESSENTIAL RESPONSIBILITIES / DUTIES:
All professional years
- Provides exemplary customer service to Boston Medical Center staff and patients
- Delivers exceptional care to patients with empathy and respect
- Maintains the confidentiality of all designated hospital and patient information at all times
- Conforms to Boston Medical Center's standards of conduct so that the best possible customer service and patient care experience is provided:
- Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner
- Takes corrective action to improve performance on problem areas
- Follows established hospital infection control and safety procedures
- Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals
- Performs other related tasks as needed/as assigned
- Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:
- Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.
- Hold self and others to the highest ethical standards, and act with honor above all.
Professional Year 1
- Performs all activities to support medication preparation and distribution in and from central pharmacy
- Receives medication deliveries into inventory
- Performs cycle counts and stock rotations
- Repackages medications into unit-of-use packaging
- Operates pharmacy automation devices: medication carousels, automated dispensing cabinets, repackaging devices
- Delivers and returns medications from/to central pharmacy
- Loads, refills, outdates, destocks and unloads automated dispensing cabinets
- Responds to nursing messages for medication replenishment
Professional Year 2
- Performs all functions of a Professional Year 1 intern
- Compounds non-sterile and sterile, non-hazardous and hazardous medications
- Performs all activities to support medication preparation and distribution in patient care areas (e.g. operating rooms, neonatal & pediatric units)
- Manages controlled substance inventories
- Receives orders into inventory
- Dispenses medications to automated dispensing machines
- Performs cycle counts of controlled substance inventory
- Reviews reports of inventory movements and reconciles any discrepancies
Professional Year 3
- Performs all functions of a Professional Year 2 intern
- Obtains medication histories on all assigned patients during scheduled shifts
- Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
- Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
- Communicates medication-related issues to all appropriate health care professionals
- Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history
- Provide support to the operations of the central pharmacy as needed (e.g. ownership for patient own medication process, etc.)
Professional Year 4
- Performs all functions of a Professional Year 3 intern
- Serves as a "pharmacist extender" and works collaboratively with pharmacists to provide exceptional patient care
- Provides medication teaching to patients
- Prepares assigned pharmacy-to-dose consults for review by a pharmacist (e.g. vancomycin, aminoglycoside, renal dose adjustments, IV to PO, erythropoietin stimulating agents)
- Reviews all assigned patients for optimization of their pharmacotherapy
- Provides pharmacotherapy recommendations to the medical team where appropriate
- Obtains medication histories on all assigned patients during scheduled shifts
- Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
- Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
- Communicates medication-related issues to all appropriate health care professionals
- Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history
- Provide support to the operations of the central pharmacy as needed (e.g. checks kits, checks other products, etc.)
- Completes any other task(s) assigned by the pharmacist to support their work
Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
EDUCATION:
Requires a high school diploma and must be enrolled at an accredited school of pharmacy
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Pharmacy intern license or eligible for a pharmacy intern license in the Commonwealth of Massachusetts
EXPERIENCE:
Previous pharmacy work experience is preferred, but not required.
KNOWLEDGE AND SKILLS:
- Excellent English communication skills (spoken and written). Must be able to read, interpret and convey complicated verbal and written instruction with precision, accuracy and dependability. Additional language skills are helpful.
- Ability to work independently to accomplish assigned daily tasks to expectation, consistently, and on-time
- Exceptional attention to detail and accuracy
- Effective and strong interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, colleagues, and other hospital staff
- Ability to multi-task, prioritize essential tasks and meet deadlines
- Basic computer proficiency including ability to enter, and interpret computerized data/information. Familiarity with Epic is desirable.
- Must maintain the required level of competency to perform the essential duties and responsibilities
Req id: 28591
This position is part of a progressive program for pharmacy interns that scales with each year of their curriculum. The first two years will be spent supporting the Department of Pharmacy's operations. The third year will be spent obtaining admission medication histories alongside our pharmacists and existing medication reconciliation technicians. The final year, the intern will serve as a "pharmacist extender" providing clinical and cognitive support services to the pharmacists.
ESSENTIAL RESPONSIBILITIES / DUTIES:
All professional years
- Provides exemplary customer service to Boston Medical Center staff and patients
- Delivers exceptional care to patients with empathy and respect
- Maintains the confidentiality of all designated hospital and patient information at all times
- Conforms to Boston Medical Center's standards of conduct so that the best possible customer service and patient care experience is provided:
- Conducts interpersonal relationships with patients, visitors, physicians and fellow employees in a courteous and customer friendly manner
- Takes corrective action to improve performance on problem areas
- Follows established hospital infection control and safety procedures
- Utilizes hospital's behavioral standards as the basis for decision making and to support the hospital's mission and goals
- Performs other related tasks as needed/as assigned
- Responsible for the creation and maintenance of a healthy work environment. A healthy work environment is one where people feel supported, held accountable, where standards are applied and expectations are clear. A healthy work environment is one where leadership supports and leads, models behavioral standards and sets the example for how to do all things right. Critical responsibilities related to this:
- Being engaged in the department, including managing up, owning team decisions, and communicating and supporting departmental and or organizational initiatives.
- Hold self and others to the highest ethical standards, and act with honor above all.
Professional Year 1
- Performs all activities to support medication preparation and distribution in and from central pharmacy
- Receives medication deliveries into inventory
- Performs cycle counts and stock rotations
- Repackages medications into unit-of-use packaging
- Operates pharmacy automation devices: medication carousels, automated dispensing cabinets, repackaging devices
- Delivers and returns medications from/to central pharmacy
- Loads, refills, outdates, destocks and unloads automated dispensing cabinets
- Responds to nursing messages for medication replenishment
Professional Year 2
- Performs all functions of a Professional Year 1 intern
- Compounds non-sterile and sterile, non-hazardous and hazardous medications
- Performs all activities to support medication preparation and distribution in patient care areas (e.g. operating rooms, neonatal & pediatric units)
- Manages controlled substance inventories
- Receives orders into inventory
- Dispenses medications to automated dispensing machines
- Performs cycle counts of controlled substance inventory
- Reviews reports of inventory movements and reconciles any discrepancies
Professional Year 3
- Performs all functions of a Professional Year 2 intern
- Obtains medication histories on all assigned patients during scheduled shifts
- Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
- Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
- Communicates medication-related issues to all appropriate health care professionals
- Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history
- Provide support to the operations of the central pharmacy as needed (e.g. ownership for patient own medication process, etc.)
Professional Year 4
- Performs all functions of a Professional Year 3 intern
- Serves as a "pharmacist extender" and works collaboratively with pharmacists to provide exceptional patient care
- Provides medication teaching to patients
- Prepares assigned pharmacy-to-dose consults for review by a pharmacist (e.g. vancomycin, aminoglycoside, renal dose adjustments, IV to PO, erythropoietin stimulating agents)
- Reviews all assigned patients for optimization of their pharmacotherapy
- Provides pharmacotherapy recommendations to the medical team where appropriate
- Obtains medication histories on all assigned patients during scheduled shifts
- Performs patient and/or caregiver interviews to obtain dose and frequency of current medications including prescriptions, over-the-counter medications, and herbal supplements
- Calls outpatient pharmacies or other healthcare facilities to confirm medication regimens or investigate discrepancies when necessary
- Communicates medication-related issues to all appropriate health care professionals
- Writes formal notes in the electronic medical record where appropriate, documenting the findings of the medication history
- Provide support to the operations of the central pharmacy as needed (e.g. checks kits, checks other products, etc.)
- Completes any other task(s) assigned by the pharmacist to support their work
Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
EDUCATION:
Requires a high school diploma and must be enrolled at an accredited school of pharmacy
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Pharmacy intern license or eligible for a pharmacy intern license in the Commonwealth of Massachusetts
EXPERIENCE:
Previous pharmacy work experience is preferred, but not required.
KNOWLEDGE AND SKILLS:
- Excellent English communication skills (spoken and written). Must be able to read, interpret and convey complicated verbal and written instruction with precision, accuracy and dependability. Additional language skills are helpful.
- Ability to work independently to accomplish assigned daily tasks to expectation, consistently, and on-time
- Exceptional attention to detail and accuracy
- Effective and strong interpersonal skills to interact appropriately with nursing staff, patients, families/visitors, physicians, colleagues, and other hospital staff
- Ability to multi-task, prioritize essential tasks and meet deadlines
- Basic computer proficiency including ability to enter, and interpret computerized data/information. Familiarity with Epic is desirable.
- Must maintain the required level of competency to perform the essential duties and responsibilities
Req id: 28591