If you love working in a fast-paced, multi-faceted Restaurant/Entertainment scene this job is for you! Our client a nation-wide entertainment venue is currently seeking a Restaurant General Manager for their Somerville location. We are currently seeking a Restaurant General Manager to ensures all restaurant standards, policies and procedures are adhered to. GMs develop direct reports by acting as a coach and mentor preparing the team for growth. Ensures that guest satisfaction is a number one priority by instilling a culture of hospitality and guest service. Maintain personal integrity by abiding to and supporting restaurant Mission Statement and core values principals through leadership, positive attitude and with joyful energy. Perks Free Dining / Free Entertainment (Bowling/ Games) Salary 85k - 95K DOE Quarterly Bonuses Exceptional Work Life Balance Benefits: Health, Dental, Vision, Life, and Pet Benefits(After 90 days) Unlimited PTO, Paid Sick Leave, Paid Holidays Short Term Disability Paid Family & Parental Leave / Bereavement Qualifications Minimum 5 years of successful management experience in the Hospitality, Restaurant and/or Entertainment industry in a similar role. Successful track record of managing a high volume, multi-faceted and fast paced operation. Strong financials and P&L responsibilities experience. Budgeting knowledge and experience. Base knowledge of Legal and HR issues with regards to the hospitality industry. Federal, state, and local laws regarding liquor, labor, and health codes / statutes. Proficient with Microsoft Suite including Outlook, Excel, and Word. 2-3 Years Bar Management experience The Restaurant General Manager's duties include the following but are not limited to: People Provides direct supervision to the Assistant General Manager, Director of Sales (or Senior Sales Manager) and Executive Chef and ensures success in their respective departments. Oversees the recruitment and selection of the venue management team. Adheres to and maintains restaurants training procedures and standards by partnering with the Venue Training Manager and ensuring training is consistent and on-going. Partner with Regional Director to develop internal succession plan and build a bench of managers at all levels of the store operations Oversees the ongoing training and development of the entire management team and has the ability to recognize individual's strengths and opportunities. Maintains an "Open Door" policy and provides support to the AGM with any employee and guest issues. Facilitates proper communication between all departments including the regional teams, home office etc. Conduct weekly manager's meetings. Product Build a culture of hospitality to our guests, vendors, and team members. Ensuring guest satisfaction is a priority and proactively identifying methods of enhancing the guest's experience. Partner with the DOS on responding to client feedback and work with the team to identify methods of mitigating future issues. Responsible for the upkeep of the physical elements and atmosphere of the venue. Music, lighting, temperature, cleanliness, line of sight, repair, and maintenance of the FFE, safety of guest and the team AND creating an exciting environment with joyful energy. Venue Inspections are at or above company standards. Substandard items are addressed and corrected in a timely manner. Profitability Responsible for the financial health of the venue. This includes building and adhering to programs to manage labors, COGs, and controllable expenses. Participates in preparing the venue's annual budget and ensures that venue budgetary goals are met. Responsible to develop short- and long-term plans for revenue growth and cost control reductions. Works to build the business through community involvement, marketing, and networking. Approves venue purchases and works with the appropriate departments for approvals. Ensures proper cash handling procedures are followed including safe counts, petty cash, and back drops. Ensures that the venue management team is knowledgeable of the venue financial performance, budgets, and goals. Teaches and develops the management team in regards to financial management. Oversees and participates in the physical inventory process. Prepares the bi-weekly COGS report in a timely and accurate manner. Participate in Quarterly Business Reviews If you are qualified and interested, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Shirell Chatman shirell.chatman@adeccona.com . Please include the job title in the subject line of your email. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records
Who is Desert De Oro Foods?DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strongemphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in therecognition that DDO’s award winning management team receives. This combination of company culture and leadership focushas given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economicdownturn. Continued growth and leadership development are the company goals. Our Motto:“BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE.”ETHICAL…PASSIONATE…COMMITTED What is “Live Más”?Equally important to the job role and responsibilities is making sure the Team Member can represent the amazing Live Más!culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate usfrom our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments ofour people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Role:Reporting to the Restaurant General Manager (RGM), the Shift Leader runs great shifts in a self-sufficient manner. This role takesownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurantteam in culture building, best practices, and day to day functioning requirements of the restaurant. The Shift Lead maintains thementality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times. Responsibilities and Accountability: Ensure consistent customer satisfaction:• Execute the Own your Shift responsibilities under people, customer, and service are completed• Ensure that all Team Members complete their Own your Zone tasks for their assigned position(s)• Ensure that employees are clean and neat in appearance• Personally demonstrate that customer needs are the highest priority• Ensure food safety, quality, and accuracy of orders• Resolve customer complaints quickly while maintaining positive customer relations• Greets customers with a smile, is polite and pleasant when speaking with customers• Works with management and fellow employees to serve customers with a sense of urgency• Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand• Demonstrates a positive and enthusiastic attitude with co-works Attendance:• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.• Provides appropriate notice when unable to be at work.• Understands and uses approved time-keeping system, including accurately recording all hours worked. Initiative and Energy:• Takes action without being told, goes beyond what is simply required and maintains a high activity level Developing people:• Provide regular feedback to the RGM on the performance of Team Members• Provide ongoing constructive and complimentary feedback to Team Members• Actively participate in the training of Team Members• Handle conflicts constructively and work with RGM to achieve resolution Act Like an Owner• Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labor• Oversee proper product preparation, rotation, portioning, cooking, and holding times• Assist RGM with facility maintenance and ensure health and safety standards are followed at all times Job Requirements and Essential Functions: • Must be at least 18 years old● Must pass a background check criteria• Must have reliable transportation● Able to do basic business math• Able to stock shelves and coolers● Able to clean the parking lot and surrounding grounds• Able to sweep and mop floors● Able to lift, carry out trash containers, and place in an outside bin• Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities are not all inclusive. Hours may vary depending on employees availability, state laws,and the operational needs of the business. The company and/or restaurant management may change or add to these job dutiesand responsibilities at any time with or without prior notice.JB.0.00.LN
Who is Desert De Oro Foods?DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strongemphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in therecognition that DDO’s award winning management team receives. This combination of company culture and leadership focushas given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economicdownturn. Continued growth and leadership development are the company goals. Our Motto:“BE THE RESTAURANTS OUR GUESTS DESIRE, AND THE COMPANY OUR EMPLOYEES DESERVE.”ETHICAL…PASSIONATE…COMMITTED What is “Live Más”?Equally important to the job role and responsibilities is making sure the Team Member can represent the amazing Live Más!culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate usfrom our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments ofour people. If you want to have fun serving great food to our customers, we would love to meet with you. Job Role:Reporting to the Restaurant General Manager (RGM), the Shift Leader runs great shifts in a self-sufficient manner. This role takesownership and responsibility to solve problems; seek help from the team when appropriate; and is willing to lead the restaurantteam in culture building, best practices, and day to day functioning requirements of the restaurant. The Shift Lead maintains thementality that a well-run shift is the foundation of a well-run restaurant, and strives to run shifts with excellence at all times. Responsibilities and Accountability: Ensure consistent customer satisfaction:• Execute the Own your Shift responsibilities under people, customer, and service are completed• Ensure that all Team Members complete their Own your Zone tasks for their assigned position(s)• Ensure that employees are clean and neat in appearance• Personally demonstrate that customer needs are the highest priority• Ensure food safety, quality, and accuracy of orders• Resolve customer complaints quickly while maintaining positive customer relations• Greets customers with a smile, is polite and pleasant when speaking with customers• Works with management and fellow employees to serve customers with a sense of urgency• Cooperation with peers, work with fellow employees as part of a team, helps others when they need a hand• Demonstrates a positive and enthusiastic attitude with co-works Attendance:• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.• Provides appropriate notice when unable to be at work.• Understands and uses approved time-keeping system, including accurately recording all hours worked. Initiative and Energy:• Takes action without being told, goes beyond what is simply required and maintains a high activity level Developing people:• Provide regular feedback to the RGM on the performance of Team Members• Provide ongoing constructive and complimentary feedback to Team Members• Actively participate in the training of Team Members• Handle conflicts constructively and work with RGM to achieve resolution Act Like an Owner• Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labor• Oversee proper product preparation, rotation, portioning, cooking, and holding times• Assist RGM with facility maintenance and ensure health and safety standards are followed at all times Job Requirements and Essential Functions: • Must be at least 18 years old● Must pass a background check criteria• Must have reliable transportation● Able to do basic business math• Able to stock shelves and coolers● Able to clean the parking lot and surrounding grounds• Able to sweep and mop floors● Able to lift, carry out trash containers, and place in an outside bin• Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time. This list of job duties and responsibilities are not all inclusive. Hours may vary depending on employees availability, state laws,and the operational needs of the business. The company and/or restaurant management may change or add to these job dutiesand responsibilities at any time with or without prior notice.JB.0.00.LN
For this position, pay will be variable by location - See additional job details and benefits below Everyone should have a career this satisfying! Our Restaurant Managers help deliver an exceptional experience for our Team Members and Guests each and every day. They oversee the day-to-day operations of their restaurant with the goal of delivering excellence in all areas of service & hospitality and providing the highest quality food and beverage to our Guests. They take pride in developing our people and providing opportunity for growth.Why does OUR HOUSE make a great home?GROWTH - We are a brand of 80+ restaurants nationwide with aggressive growth goal across the nation! CAREER ADVANCEMENT - 99% of our General Managers, Executive Chefs, and Directors of Operations are promoted from within, and 40% of our Restaurant Managers are promoted from Team Member positions.FUN - Fun is a huge part of our culture! With classic rock as your background music and the best Team Members and Managers out there, there are no boring days in the office here!STABILITY - Yard House is proud to be a part of the Darden Family of Restaurants - the world's largest casual dining company. BENEFITS THAT MATTER - Restaurant Managers receive competitive base salary & quarterly bonus eligibility. Immediate eligibility for medical, dental and vision insurance, Company-paid Short-Term Disability and Life Insurance, and Discounts at over 100,000 merchants (cell phones, gym, travel, auto, day care, clothes, etc.) Job RequirementsCurrent, salaried management experience in a high-volume, full-service restaurant is preferred.Strong passion for culinary excellence and guest service.Proven ability to lead and develop teams.Knowledge of systems, methods and processes that contribute to great execution.Stable job history, which demonstrates upward career and salary progression.
For this position, pay will be variable by location - See additional job details and benefits belowEveryone should have a career this satisfying! Our Restaurant Managers help deliver an exceptional experience for our Team Members and Guests each and every day. They oversee the day-to-day operations of their restaurant with the goal of delivering excellence in all areas of service & hospitality and providing the highest quality food and beverage to our Guests. They take pride in developing our people and providing opportunity for growth.Why does OUR HOUSE make a great home?GROWTH - We are a brand of 80+ restaurants nationwide with aggressive growth goal across the nation! CAREER ADVANCEMENT - 99% of our General Managers, Executive Chefs, and Directors of Operations are promoted from within, and 40% of our Restaurant Managers are promoted from Team Member positions.FUN - Fun is a huge part of our culture! With classic rock as your background music and the best Team Members and Managers out there, there are no boring days in the office here!STABILITY - Yard House is proud to be a part of the Darden Family of Restaurants - the world's largest casual dining company. BENEFITS THAT MATTER - Restaurant Managers receive competitive base salary & quarterly bonus eligibility. Immediate eligibility for medical, dental and vision insurance, Company-paid Short-Term Disability and Life Insurance, and Discounts at over 100,000 merchants (cell phones, gym, travel, auto, day care, clothes, etc.) Job RequirementsCurrent, salaried management experience in a high-volume, full-service restaurant is preferred.Strong passion for culinary excellence and guest service.Proven ability to lead and develop teams.Knowledge of systems, methods and processes that contribute to great execution.Stable job history, which demonstrates upward career and salary progression.Restaurant Managers receive competitive salary & quarterly bonus eligibilityEligibility for medical, dental, and vision benefitsCompany-paid Short-Term Disability and Life Insurance2 weeks paid vacations and up to 5 flex days in your first yearPaid Family and Medical Leave (up to 2 weeks after 1 year of service)After one year of service• Company 401(k) with a match up to 120% on the first 6% of salary• Company paid Retirement Plus Benefits•Darden Employee Stock Purchase programDiscount program for 1,000 of merchants
If you love working in a fast-paced, multi-faceted Restaurant/Entertainment scene this job is for you! Our client a nation-wide entertainment venue is currently seeking an Assistant General Manager for their Somerville, MA location. You will excel at this role if: You have an outgoing personality that inspires FUN! You love working in the restaurant/entertainment scene You love making customers happy Previous restaurant experience We are currently looking for a Restaurant Assistant General Manager to join our Team! Responsible for the efficient and profitable operation of the venue and direct supervision of the venue management team. Ensures all company standards, policies and procedures are adhered to. Ensure that guest satisfaction is a number one priority of the venue team. Maintain personal integrity by abiding to and supporting company core values and principals through leadership, positive attitude and with joyful energy. Essential Responsibilities: People Directly manages, develops and coaches the Unit Managers, Games & Redemption Manager and Mechanic Partner with internal departments (Culinary, Sales, etc.) to ensure smooth operational execution Oversees in partnership with the General Manager, the recruitment and hiring of the venue management team. Oversees the ongoing training and development of the unit level management team members and has the ability to recognize individual's strengths and growth opportunities. Maintains an "Open Door" policy. Conducts staff meetings at regular intervals. Ensures daily shift meetings and communication sessions occur. Ensures a positive and productive work environment for all team members and management by championing the company's culture and core values. Facilitates proper communication between all departments. Provides proper coaching and counseling to the venue team. Enforces responsible alcohol service management, practices, and training. Product: Ensures guest experience and satisfaction by executing the company's hospitality standards Works with the operations team to ensure the highest quality product that meets all Lucky Strike standards and our guest's expectations. Provides the guest with exceptional customer service and identifies opportunities to enhance the guests' experience Communicating any issues with the physical elements and atmosphere of the venue with the General Manager including: music, lighting, temperature, cleanliness, line of sight, repair and maintenance of the FFE, safety of guest and the team. Ensure that Standard Operating Procedures are in place and used to Lucky Strike standards. Ensures that all Lucky Strike marketing and promotional programs are implemented and executed to company standards. Profitability: The Assistant General Manager assists the General Manager in all facets of the venue operation regarding financial management, specifically: Participates in budgeting and ensures the venue budgetary goals are achieved Works in conjunction with the General Manager to build the business through community involvement, corporate marketing and networking Ensures that Food and Beverage COS, Controllable expenses and labor costs are within budgetary guidelines Monitors labor cost and team member's scheduling process to ensure budgetary goals are met while maintaining appropriate staffing levels to ensure quality guests experience Ensures proper cash handling procedures are followed Oversees and participants in the physical inventory process Leadership Qualities: Initiative /Action orientated Passion and Drive Strong working relationships Accountability / Follow up Judgment / Analysis / Decisiveness Effective Communication Skills (written / verbal) Ability to Coach and Mentor team members Entrepreneurial spirit / Creativity Professionalism Minimum Qualifications Minimum 5 years management experience in the Hospitality and / or Entertainment industry. Equivalent combination of the education and experience. Basic knowledge of Legal and HR issues with regard to the hospitality industry. Federal, state and local laws regarding liquor, labor and health codes / statues. Computer literate. If you are qualified and interested, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Shirell Chatman shirell.chatman@adeccona.com . Please include the job title in the subject line of your email. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
If you love working in a fast-paced, multi-faceted Restaurant/Entertainment scene this job is for you! Our client a nation-wide entertainment venue is currently seeking a Floor Manager for their Boston location. Directly manages, develops, and coaches the Hourly FOH Supervisor (if applicable), FOH hourly employees, and Mechanic and has the ability to recognize individual's strengths and weaknesses Oversees the recruitment and hiring of hourly staff, in conjunction with the General Manager.You will excel at this role if: You have an outgoing personality that inspires FUN! You love working in the restaurant/entertainment scene You love making customers happy Previous restaurant experience Responsibilities Ensures that all team members are successfully trained Facilitates proper communication between all departments; provides proper coaching and counseling to the team Ensures a positive and creative work environment for all team members and management Provides coordination (direction, motivation, and coaching) to ensure proper levels of service are provided to guests Ensures that all product meets Lucky Strike high quality standards and guest expectations Enforces responsible alcohol service management, practices, and training. Ensures that venue budgetary goals are achieved Works in conjunction with the GM/AGM to build business through community involvement, marketing, and networking Ensures that Food and Beverage COGs, controllable expenses and labor costs are within budgetary guidelines Monitors labor cost and team member scheduling on a pre-shift basis according to budgetary goals, while maintaining appropriate staffing levels to ensure quality guest experience Produces all financial reporting accurately and timely, through a manner that meets company accounting standards Venue Vibe and Ambience Responsible for the upkeep of the physical elements and atmosphere of the venue (i.e. music, lighting, temperature, cleanliness, line of sight, repair & maintenance of the "FFE" - furniture, fixtures, and equipment) Ensures team and guest safety, while maintaining an exciting environment with joyful energy Ensures that all company marketing and promotional programs are implemented and executed to Company standards Ensures that venue inspections are at, or above company standards; substandard items are addressed and corrected in a timely manner If you are qualified and interested, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Shirell Chatman shirell.chatman@adeccona.com . If you have any questions, feel free to call 717.461.7065. Please include the job title in the subject line of your email. If you love working in a fast-paced, multi-faceted Restaurant/Entertainment scene this job is for you! Our client a nation-wide entertainment venue is currently seeking a Floor Manager for their Boston location. Directly manages, develops, and coaches the Hourly FOH Supervisor (if applicable), FOH hourly employees, and Mechanic and has the ability to recognize individual's strengths and weaknesses Oversees the recruitment and hiring of hourly staff, in conjunction with the General Manager.You will excel at this role if: You have an outgoing personality that inspires FUN! You love working in the restaurant/entertainment scene You love making customers happy Previous restaurant experience Responsibilities Ensures that all team members are successfully trained Facilitates proper communication between all departments; provides proper coaching and counseling to the team Ensures a positive and creative work environment for all team members and management Provides coordination (direction, motivation, and coaching) to ensure proper levels of service are provided to guests Ensures that all product meets Lucky Strike high quality standards and guest expectations Enforces responsible alcohol service management, practices, and training. Ensures that venue budgetary goals are achieved Works in conjunction with the GM/AGM to build business through community involvement, marketing, and networking Ensures that Food and Beverage COGs, controllable expenses and labor costs are within budgetary guidelines Monitors labor cost and team member scheduling on a pre-shift basis according to budgetary goals, while maintaining appropriate staffing levels to ensure quality guest experience Produces all financial reporting accurately and timely, through a manner that meets company accounting standards Venue Vibe and Ambience Responsible for the upkeep of the physical elements and atmosphere of the venue (i.e. music, lighting, temperature, cleanliness, line of sight, repair & maintenance of the "FFE" - furniture, fixtures, and equipment) Ensures team and guest safety, while maintaining an exciting environment with joyful energy Ensures that all company marketing and promotional programs are implemented and executed to Company standards Ensures that venue inspections are at, or above company standards; substandard items are addressed and corrected in a timely manner If you are qualified and interested, please click APPLY NOW and upload your most current resume or you may email your resume to our recruiter, Shirell Chatman shirell.chatman@adeccona.com . If you have any questions, feel free to call 717.461.7065. Please include the job title in the subject line of your email. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records
POSITION SUMMARY:The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.KEY DUTIES/RESPONSIBILITIES: Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.Treats all team members with respect and dignity.Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience.Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.Reviews, practices, and modifies as needed to continuously improve the guest experience.Supports General Manager to Identify and train internal candidates for Shift Lead positions.Assist in the training, of employees and ensures operations are executed per company operational standards.Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.Helps identify trends and assist actions for improvement.Monitors costs and adherence to budget and restaurant goals.Complies with all State and Federal labor laws and regulations.The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance, QUALIFICATIONS:Education: High school diploma or equivalent required; age requirements may apply in order to remain in compliance with State and Federal laws. Must be at least 18 years old.Experience: - 6+ months of restaurant operations experience.Skills/Knowledge/Abilities - Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.- Ability to communicate in English is required, Spanish comprehension is helpful.- Fundamental reading, writing, math and computer/POS skills are required.- Must have access to adequate transportation and complete the administrative driving requirement.Physical Requirements:- May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds. May be required to operate/access equipment at standard heights while walking or standing during entire shift.- Hazards include, but are not limited to, slipping, tripping, burns, cuts, abrasions, and falls.Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.- Must be able to work weekends and holidays. Travel – N/A POSITION COMPETENCIES:Organization Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Position Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Description:The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. The Toast is an amazing place for growth within the restaurant industry for the right people. We have a commitment to grow 2-4 new locations per year for the next five to seven years. Are you a looking to grow your career in an exciting restaurant?Responsible for managing the daily operations of our restaurants, including the selection, development, and performance management of employees. In addition, oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.Requirements: Essential Functions:Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.Responsible for ensuring consistent high quality of food preparation and service.Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.Estimate food and beverage costs. Work with office staff for efficient provisioning and purchasing of supplies.Proper and responsible cash handling and proper facility security. Monitoring for product theft.Supervise portion control and quantities of preparation to minimize waste.Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.Keeps Leadership Team promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.Performs other duties and responsibilities as required or requested.PersonnelProvide direction to employees regarding operational and procedural issues.Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees.Conduct orientation, explain the Restaurant’s Philosophy, and oversee the training of new employees.Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.Performs other duties and responsibilities as required or requested.Supervision of Others25+ employees each shiftWorking ConditionsHours may vary if manager must fill in for his/her employees or if emergencies arise (typical work week = 45- 50 hours).Ability to perform all functions at the restaurant level, including delivery when needed.Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.Benefits Include:40 hours of sick time each yearPaid Time OffMedical, Dental and vision benefits for full-time team members401k plan optionsOther supplementary benefits availableOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The Friendly Toast is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
General Manager Job Description If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitalityMaximize store sales goals versus budget, including participation in marketing programsOversee and partner on increasing catering salesTrain, monitor, and reinforce food safety proceduresWork with the leadership team to meet sales goalsManage food and labor costsExecute company policies and proceduresMonitor food inventory levels and order product when necessaryManage and maintain safe working conditionsManage crew member employees in a manner that encourages them to grow with the company and reduce turnoverInterview and hire team membersProvide proper training for team membersAnticipate and identify problems and initiate appropriate corrective actionEnsure continual improvement of Quality, Service, and CleanlinessThe General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
General Manager Job Description If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitalityMaximize store sales goals versus budget, including participation in marketing programsOversee and partner on increasing catering salesTrain, monitor, and reinforce food safety proceduresWork with the leadership team to meet sales goalsManage food and labor costsExecute company policies and proceduresMonitor food inventory levels and order product when necessaryManage and maintain safe working conditionsManage crew member employees in a manner that encourages them to grow with the company and reduce turnoverInterview and hire team membersProvide proper training for team membersAnticipate and identify problems and initiate appropriate corrective actionEnsure continual improvement of Quality, Service, and CleanlinessThe General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
General Manager Job Description If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitalityMaximize store sales goals versus budget, including participation in marketing programsOversee and partner on increasing catering salesTrain, monitor, and reinforce food safety proceduresWork with the leadership team to meet sales goalsManage food and labor costsExecute company policies and proceduresMonitor food inventory levels and order product when necessaryManage and maintain safe working conditionsManage crew member employees in a manner that encourages them to grow with the company and reduce turnoverInterview and hire team membersProvide proper training for team membersAnticipate and identify problems and initiate appropriate corrective actionEnsure continual improvement of Quality, Service, and CleanlinessThe General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
General Manager Job Description If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As the General Manager, you'll enjoy the following work-related perks:, uniforms provided, paid vacation days, meal discounts, and advancement opportunities..POSITION SUMMARY: The perfect General Manager is a confident decision-maker who has a proven track record and experience in guest / customer service, employee management, business and financial management, and people motivation. He or she is an excellent communicator—both in writing and verbally. As the General Manager, your responsibilities will be:Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitalityMaximize store sales goals versus budget, including participation in marketing programsOversee and partner on increasing catering salesTrain, monitor, and reinforce food safety proceduresWork with the leadership team to meet sales goalsManage food and labor costsExecute company policies and proceduresMonitor food inventory levels and order product when necessaryManage and maintain safe working conditionsManage crew member employees in a manner that encourages them to grow with the company and reduce turnoverInterview and hire team membersProvide proper training for team membersAnticipate and identify problems and initiate appropriate corrective actionEnsure continual improvement of Quality, Service, and CleanlinessThe General Manager will help to support the company by maintaining an outstanding work environment through leadership, direction, training, and development.At Qdoba, we bring flavor to peoples’ lives. This means we highly value the diversity, and flavor, our employees bring to the table.REASONABLE ACCOMMODATION: QDOBA will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
Our client a nation-wide entertainment venue is currently seeking a Restaurant General Manager for their Somerville location.
We are currently seeking a Restaurant General Manager to ensures all restaurant standards, policies and procedures are adhered to. GMs develop direct reports by acting as a coach and mentor preparing the team for growth. Ensures that guest satisfaction is a number one priority by instilling a culture of hospitality and guest service. Maintain personal integrity by abiding to and supporting restaurant Mission Statement and core values principals through leadership, positive attitude and with joyful energy.
Perks
People
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records
Our client a nation-wide entertainment venue is currently seeking a Restaurant General Manager for their Somerville location.
We are currently seeking a Restaurant General Manager to ensures all restaurant standards, policies and procedures are adhered to. GMs develop direct reports by acting as a coach and mentor preparing the team for growth. Ensures that guest satisfaction is a number one priority by instilling a culture of hospitality and guest service. Maintain personal integrity by abiding to and supporting restaurant Mission Statement and core values principals through leadership, positive attitude and with joyful energy.
Perks
People
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records