Retail Store Manager - Fairfax, VA
5.11 Tactical
Fairfax VA, US
“We are innovators who make purpose-built technical apparel, footwear, and gear for life's most demanding missions.”
5.11 Tactical is the fastest-growing and most well-known brand of tactical apparel, gear and functional products in the world. We are now opening 5.11 retail stores nationwide to complete the total 360-degree experience our customers crave. Our teams work closely with First Responders, Special Forces operators, industrial professionals, tactical and fitness enthusiasts around the globe to design, develop and deliver unique apparel and gear that inspires readiness.
In order to accomplish this mission, we have an exciting opportunity to manage and grow our 5.11 Tactical Retail Store in 13031 Fair Lakes Shopping Center, Fairfax, VA 22033 We are seeking an exceptional, service-minded, retail Store Manager who will be responsible for delivering an exceptional 5.11 brand experience, building and maintaining customer relationships while leading the retail sales team and achieving store sales goals.
RESPONSIBILITIES:
FINANCIAL ACCOUNTABILITY
Establishes and oversees plans, budgets and variable cost for store; works with comparable sales to last year, sales to budget and future trends to maximize profitability
Accurate recording of sales figures and performs cash operational functions.
DELIVER OVERALL BRAND EXPERIENCE
Directs and models 5.11’s Values, Mission and Service standards providing an elevated customer experience
Works closely with 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities and develop long-term strategies
Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards
Ensures team is trained in the appropriate fitting techniques and accurately executing fittings
Ensures all alterations and embellishments are executed according to department specs
Directs and models an efficient and satisfying cash-wrap experience
Ensures housekeeping duties are completed to maintain a neat, clean and professional store experience.
Establishes, monitors and follows up on sales goals, sales plans and sales budgets to optimize profit
Executes reductions, price changes, and transfers
Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags
Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety
Has working knowledge and oversees use of all Company systems in store
BUILD CUSTOMER RELATIONSHIPS
Creates an environment that maintains a 100% focus on the customer
Directs and models selling behaviors to build customer relationships and brand loyalty
Models and supports use of store tools and systems to nurture customer relationships
Develops and guides efforts to establish relationships with local public safety organizations
Directs Uniform Services department to meet service level commitments
ACHIEVE RESULTS
Accountable for total store and individual sales goals
Attracts, recruits, hires and trains high-caliber leadership team members and service specialists
Assesses team’s performance and provides feedback using both informal and formal methods
Ensures all team members are working together to create a positive environment and resolves issues
Writes and flexes store labor schedule
Manages store controllable expenses
Protects the assets of the store through implementation of loss prevention practices
QUALIFICATIONS:
To perform the job successfully, an individual should have the following credentials:
Bachelor’s or Associate’s Degree and/or 3-5 years of retail experience – apparel preferred
2+ years of retail store management experience required
Proven ability to provide a superior customer experience and drive customer loyalty
Proven ability to assess talent and manage performance
Proven business acumen with strategic and analytical skills
Ability to effectively communicate with all levels of an organization
Schedule flexibility to include evenings and weekends
Proficiency in Microsoft Office programs (Excel, Word, and Outlook)
While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead
Must occasionally lift and/or move up to 15 pounds
Ability to use a POS system
Our Values:
At 5.11 we embrace a high energy culture built upon our values of Service, Unity, Impact and Tenacity.
Service – At 5.11, we wear our passion for service on our sleeves: it is an honor to serve those who serve and people of all walks of life. With humility and great respect for our consumers and our roots, we take pride in our brand and engage with our communities. By championing the needs of our consumer, we fulfill the mission of a lifetime.
Unity – We build together—as one, global 5.11 family. Our individual abilities and diverse perspectives strengthen outcomes. We collaborate, taking a holistic view and listening actively. By communicating with intention, care, and clarity, we empower each other to reach new heights.
Impact – We have big ambitions, and they start and end with our consumer. With them in mind, we innovate for impact—we think big, think creatively and challenge norms. We foster curiosity and iterate, relentlessly pursuing solutions. For ultimate impact, we drive to disrupt for good.
Tenacity – We are tenacious in our pursuits and accountable to each other. This builds trust and the confidence to rise to any challenge. We have the courage to take risks and, no matter the outcome, we flex and adapt, always having each other’s backs. We persist—determined to Always Be Ready.
5.11’s practice is to hire at 18 years of age and older only
#ABREqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
FT Retail Shift Lead - Rockville, MD
5.11 Tactical
Rockville MD, US
“We are innovators who make purpose-built technical apparel, footwear, and gear for life's most demanding missions.”
5.11 Tactical has established itself as the fastest-growing and most well-known brand of tactical apparel, gear and functional products in the world. Through a commitment to operator-led product innovation, quality and compelling value, 5.11 has developed a loyal following among some of the most demanding and discerning end-users of apparel and gear.
At our Operations Center in Manteca, CA and Global Innovation Center in Costa Mesa, CA, we leverage our deep relationships with Law Enforcement, Special Forces Operators and First Responders to gain unique insights. The results are products that break new ground combining ruggedness, speed, range of motion and ultimate comfort in professional duty, tactical training, adventure, women’s tactical, fitness and industrial professionals.
POSITION SUMMARY: In order to accomplish this mission, we have an exciting opportunity as a Shift lead at our Retail store located at 12212 Rockville Pike, Rockville, MD 20852 who will be responsible for delivering an exceptional 5.11 brand experience, building and maintaining customer relationships while achieving store sales goals.
RESPONSIBILITIES:
DELIVER OVERALL BRAND EXPERIENCE
Directs and models 5.11’s Values, Mission and Service standards providing an elevated customer experience
Works closely with 5.11 Tactical Merchandising team to coordinate merchandising updates, identify opportunities and support long-term strategies
Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards
Ensures all alterations and embellishments are executed according to department specs
Models an efficient and satisfying cash-wrap experience
Ensures housekeeping duties are completed to maintain a neat, clean and professional store experience.
With the direction of the Store Manager, monitors and follows up on sales goals, sales plans and sales budgets to optimize profit
Assists with reductions, price changes, and transfers
Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags
Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety
Has working knowledge and oversees use of all Company systems in store
BUILD CUSTOMER RELATIONSHIPS
Creates an environment that maintains a 100% focus on the customer
Models selling behaviors to build customer relationships and brand loyalty
Models and supports use of store tools and systems to nurture customer relationships
ACHIEVE RESULTS
Accountable for store and individual sales goals
Helps to attracts, recruit, hire and train high-caliber leadership service specialists
Helps to assess team’s performance and provides feedback using both informal and formal methods Ensures all team members are working together to create a positive environment and resolves issues
Writes and flexes store labor schedule
Helps manage store controllable expenses
Protects the assets of the store through implementation of loss prevention practices
QUALIFICATIONS:
To perform the job successfully, an individual should have the following credentials:
Bachelor’s or Associate’s Degree and/or 2-4 years of retail experience – apparel preferred
Previous retail management or supervisory experience
Proven ability to provide a superior customer experience and drive customer loyalty
Proven ability to assess talent and manage performance
Proven business acumen with strategic and analytical skills
Ability to effectively communicate with all levels of an organization
Schedule flexibility to include evenings and weekends
Proficiency in Microsoft Office programs (Excel, Word, and Outlook)
While performing the duties of this job, the employee is regularly required to stand, lift, walk, and reach overhead
Must occasionally lift and/or move up to 15 pounds
Ability to use a POS system
Our Values:
At 5.11 we embrace a high energy culture built upon our values of Service, Unity, Impact and Tenacity.
Service – At 5.11, we wear our passion for service on our sleeves: it is an honor to serve those who serve and people of all walks of life. With humility and great respect for our consumers and our roots, we take pride in our brand and engage with our communities. By championing the needs of our consumer, we fulfill the mission of a lifetime.
Unity – We build together—as one, global 5.11 family. Our individual abilities and diverse perspectives strengthen outcomes. We collaborate, taking a holistic view and listening actively. By communicating with intention, care, and clarity, we empower each other to reach new heights.
Impact – We have big ambitions, and they start and end with our consumer. With them in mind, we innovate for impact—we think big, think creatively and challenge norms. We foster curiosity and iterate, relentlessly pursuing solutions. For ultimate impact, we drive to disrupt for good.
Tenacity – We are tenacious in our pursuits and accountable to each other. This builds trust and the confidence to rise to any challenge. We have the courage to take risks and, no matter the outcome, we flex and adapt, always having each other’s backs. We persist—determined to Always Be Ready.
5.11’s practice is to hire at 18 years of age and older onlyEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
2nd & Charles: General Manager
Books-A-Million, Inc.
Chantilly VA, US
At 2nd & Charles, your passion is our business. We love it and you live it - from comics to gaming, music to movies. And at the heart of it all, we're book readers, book traders, book lovers. Used bookselling is our core, but there is so much more to the treasure discovery that is finding a career at 2nd & Charles. We hope you'll find yourself at 2nd & Charles. We're on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You'll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You'll be a retail maverick that can handle anything that comes your way. You'll be a believer in developing talent, leading through organization, and providing the best customer service around. In short, you're a superhero. What You'll Do Ensure that your store achieves the sales plan and/or comp sales goals. It's not all about the Benjamins, but then it kind of is.Recruit, develop and retain a super collaborative, passionate team to run your store alongside youLead an operationally sound business; you'll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practicesKeep watch (like the Night's Watch) on shrink/loss prevention, payroll hours and schedulesProvide a shopping experience that will encourage customers to returnProvide book, music, and pop culture knowledge and information to employees and customersCollaboratively communicate with retail leadership and HQ partners on trends & customer feedbackRun sales reports and use data to help guide your strategy to hit sales targetsDeliver the goods. You'll merchandise the store in a compelling way, teaching your team to buy back the most in-demand items and developing a store to be truly a part of your communityEnsure that you're continually building a bench of equally talented, passionate staff What You'll Need At least a year of retail store management experience; you've led teams to success and want to experience more of it. You'll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising) and be a developer of your peepsPassion for geekdom, whether books, music, comics, games, or pop cultureA high school diploma or GED equivalent. If you have a degree, even betterRoll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your wayInquisitiveness and open mind regarding pop culture, geekdom and trends
2nd & Charles: Assistant General Manager
Books-A-Million, Inc.
Chantilly VA, US
At 2nd & Charles, your passion is our business. We love it and you live it – from comics to gaming, music to movies. And at the heart of it all, we’re book readers, book traders, book lovers. Used bookselling is our core, but there is so much more to the treasure discovery that is finding a career at 2nd & Charles. We hope you’ll find yourself at 2nd & Charles.
We’re on the search for an Assistant Store Manager that will be at the forefront of bringing the fandom to life. The Riker to your store manager’s Picard, you’ll support the store manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re an Iron Man and Yoda rolled into one; you can handle anything that comes your way while driving sales and providing the best customer service around.
What You’ll Do
Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
Help recruit, develop and retain a super collaborative, passionate team to run your store alongside you
Provide leadership around running an operationally sound business; you’ll bring the right balance of operations, delegation & autonomy, and customer first selling practices
Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours and schedules
Provide book, music, and pop culture knowledge and information to employees and customers
Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
Run sales reports and use data to help guide your strategy to hit sales targets
Deliver the goods. You’ll merchandise the store in a compelling way, helping your team buy back the most in-demand items and developing a store to be truly a part of your community
In partnership with your Store Manager, you’ll develop your team of associates into a high performing, customer-focused crew
Sales Associate - White House Black Market - Reston Town Center
White House Black Market
Reston Virginia, US
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance. Customer Experience Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and on line. Maintains consistent client communication through utilization of customer book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assist with boutique cleanliness and organization Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: Retail or sales experience preferred Must be 16 years of age or older Excellent communication skills Excellent customer service skills Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers, Associates, and Management Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3454 Reston Town Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
RETAIL & CONSUMER PRODUCTS
Full-Time
Ulta Beauty
Fairfax VA, US
OVERVIEWExperience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industrys most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belongingeven as theyre plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVEAs a Makeup Artist at Ulta Beauty, you will have the opportunity on a daily basis to display your makeup artistry skills, sharing your knowledge of and passion for the latest makeup techniques to help our Beauty Enthusiast guests discover whole new levels of personal beauty. You will help bring their vision to life in creative ways, as you provide meaningful, unique experiences that inspire confidence and authentic expression of beauty in guests who expect nothing less.You'll accomplish all of this by:Performing makeup services including product demonstrations, makeup lessons, makeup applications, cluster/strip lash applications, and ear piercing (where applicable)Ensuring each guest receives exceptional, personalized serviceProviding professional recommendations for products and servicesMeeting/exceeding individual and team sales goalsMaintaining strong in-store and brand partner relationships to reinforcetrainings and in-store events/promotionsTaking the initiative to stay informed regarding new and existing industry trends, products, services, and ingredients to better serve guestsCollaborating with managers and associates to help grow the businessDriving sales by keeping assigned work areas replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standardsFollowing all loss prevention best practices and compliance proceduresPromoting Ulta Beauty loyalty and guest service programs THE ESSENTIALS FOR SUCCESSQualified candidates will possess a Cosmetology, Esthetician, or Demonstrators license where required by applicable state law. Additional requirements include:EducationHigh school diploma is preferredExperienceCosmetics artistry experience preferredSkillsDemonstrates significant competency in sales, products, and servicesAbility to build and maintain strong customer relationshipsAbility to work independently and as part of a teamAbility to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environmentStrong communication and interpersonal skillsSPECIAL POSITION REQUIREMENTSWork a flexible schedule to include days, evenings, weekdays, and holidaysAttend brand sponsored trainingsWORKING CONDITIONSFrequent mobility during shiftFrequent bending, reaching, twisting during shiftContinuous lifting and/or moving up to 10 lbs during shiftAbility to lift and/or move up to 25 lbsContinuous coordination and manipulation of objects during shiftMUA, Cosmetic specialist, Beauty specialist, Product demonstrator, Makeup artist, Beauty blogger, Beauty influencer, Beauty enthusiast, Cosmetologist, Brand ambassador, Cosmetic artist, Beautician, Beauty consultant, Beauty expert, Cosmetic advisor ABOUTAtUlta Beauty(NASDAQ: ULTA),the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beautys own private label. Ulta Beauty also offers a full-service salon in every store featuringhair, skin, brow, and make-up services.We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.RequiredPreferredJob IndustriesCustomer Service
CUSTOMER SERVICE
Full-Time
Sales Associate - Soma - Tysons Corner Center
Soma Intimates
Mc Lean Virginia, US
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence. We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance. Customer Experience Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and on line. Maintains consistent client communication through utilization of customer book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assist with boutique cleanliness and organization Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High School diploma or equivalent Retail or sales experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers, Associates, and Management Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5451 Tysons Corner Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
RETAIL & CONSUMER PRODUCTS
Full-Time
Sales Associate - White House Black Market - Tysons Corner Center
White House Black Market
Mc Lean Virginia, US
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Participates in visual directives including monthly store sets and zone maintenance. Customer Experience Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Reinforces buying decisions at the checkout and achieves add on goals including gift card sales. Signs up clients for reward program. Builds and maintains a solid customer following through clienteling and wardrobing. Knows current product fit and style assortment offerings in store and on line. Maintains consistent client communication through utilization of customer book. Operational Excellence Supports replenishment activities that keep the store full and abundant. Assists with locate fulfillment. Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Assist with boutique cleanliness and organization Teamwork and Growth Promotes an inclusive, collaborative approach to problem solving. Seeks personal developmental opportunities and readily solicits feedback. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High School diploma or equivalent Retail or sales experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Able to learn or adapt to technology provided by the company Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers, Associates, and Management Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3141 Tysons Corner Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
RETAIL & CONSUMER PRODUCTS
Full-Time
Sales Lead - White House Black Market - Reston Town Center
White House Black Market
Reston Virginia, US
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams Motivates and inspires store team, promoting a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Management to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Supports, implements, and provides follow-up for all training programs, seminars, etc. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent 1+ year retail or sales management experience preferred Must be 18 years of age or older Excellent communication, verbal and written skills Excellent customer service skills Able to learn or adapt to technology provided by the company Knowledge of administrative aspects of store operations Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3454 Reston Town Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
SALES & MARKETING
Full-Time
Sales Lead - Soma - Tysons Corner Center
Soma Intimates
Mc Lean Virginia, US
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence. We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams Motivates and inspires store team, promoting a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Management to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Supports, implements, and provides follow-up for all training programs, seminars, etc. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent 1+ year retail or sales management experience preferred Must be 18 years of age or older Excellent communication, verbal and written skills Excellent customer service skills Able to learn or adapt to technology provided by the company Knowledge of administrative aspects of store operations Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 5451 Tysons Corner Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
SALES & MARKETING
Full-Time
Ulta Beauty
Fairfax Virginia, US
OVERVIEW Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. THE IMPACT YOU CAN HAVE As a Makeup Artist at Ulta Beauty, you will have the opportunity on a daily basis to display your makeup artistry skills, sharing your knowledge of and passion for the latest makeup techniques to help our Beauty Enthusiast guests discover whole new levels of personal beauty. You will help bring their vision to life in creative ways, as you provide meaningful, unique experiences that inspire confidence and authentic expression of beauty in guests who expect nothing less. You'll accomplish all of this by: Performing makeup services including product demonstrations, makeup lessons, makeup applications, cluster/strip lash applications, and ear piercing (where applicable) Ensuring each guest receives exceptional, personalized service Providing professional recommendations for products and services Meeting/exceeding individual and team sales goals Maintaining strong in-store and brand partner relationships to reinforce trainings and in-store events/promotions Taking the initiative to stay informed regarding new and existing industry trends, products, services, and ingredients to better serve guests Collaborating with managers and associates to help grow the business Driving sales by keeping assigned work areas replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards Following all loss prevention best practices and compliance procedures Promoting Ulta Beauty loyalty and guest service programs THE ESSENTIALS FOR SUCCESS Qualified candidates will possess a Cosmetology, Esthetician, or Demonstrators license where required by applicable state law. Additional requirements include: Education High school diploma is preferred Experience Cosmetics artistry experience preferred Skills Demonstrates significant competency in sales, products, and services Ability to build and maintain strong customer relationships Ability to work independently and as part of a team Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment Strong communication and interpersonal skills SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekdays, and holidays Attend brand sponsored trainings WORKING CONDITIONS Frequent mobility during shift Frequent bending, reaching, twisting during shift Continuous lifting and/or moving up to 10 lbs during shift Ability to lift and/or move up to 25 lbs Continuous coordination and manipulation of objects during shift MUA , Cosmetic specialist, Beauty specialist, Product demonstrator, Makeup artist, Beauty blogger, Beauty influencer, Beauty enthusiast, Cosmetologist, Brand ambassador, Cosmetic artist, Beautician, Beauty consultant, Beauty expert, Cosmetic advisor ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
TRADES & SERVICES
Full-Time
Assistant Store Manager - White House Black Market - Reston Town Center
White House Black Market
Reston Virginia, US
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Performance Culture Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies. Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Controls payroll and supply budget. Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes. Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy. Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls. Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories. Ensures visual presentation, organization, and facility maintenance are representative of the Brand. Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Building High Performing Teams Motivates and inspires store team, developing a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Manager to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Assists in recruiting, hiring and developing a high performing team. Supports, implements, and provides follow-up for all training programs, seminars, etc. Assesses and coaches store team on performance. In partnership with the SM, resolves human resources issues in a timely and effective manner. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that store team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High School diploma or equivalent 2+ years of retail management experience preferred Must be 18 years of age or older Excellent communication, verbal, and written skills Able to learn or adapt to technology provided by the company Proven excellent customer service skills with statistical track record in all areas of sales and leadership Strong organizational skills and ability to multi-task in a fast-paced environment Strong leadership qualities, training and team building skills Knowledge of administrative aspects of store operations Able to communicate with customers and staff Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3454 Reston Town Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
RETAIL & CONSUMER PRODUCTS
Full-Time
Sales Lead - White House Black Market - Tysons Corner Center
White House Black Market
Mc Lean Virginia, US
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams Motivates and inspires store team, promoting a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Management to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Supports, implements, and provides follow-up for all training programs, seminars, etc. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent 1+ year retail or sales management experience preferred Must be 18 years of age or older Excellent communication, verbal and written skills Excellent customer service skills Able to learn or adapt to technology provided by the company Knowledge of administrative aspects of store operations Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3141 Tysons Corner Center Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
SALES & MARKETING
Full-Time
Sales Lead - White House Black Market - Fairfax Corner
White House Black Market
Fairfax Virginia, US
Join our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful. POSITION OBJECTIVE: The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow! FUNCTIONAL RESPONSIBILITIES: Drive for Results Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Performs and oversees basic operational activities such as opening and closing duties, and merchandise flow processes. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Utilizes weekly schedules to ensure proper floor coverage within fiscal guidelines. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Develops a high-performance culture, motivating sales team to meet assigned sales and productivity goals; meets personal sales goals. Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store. Trains, coaches and assists with locate fulfillment and selling. Build High Performing Teams Motivates and inspires store team, promoting a shared vision while modeling core values. Promotes an inclusive, collaborative approach to problem solving. Communicates with store teams and Store Management to effectively lead positive change. Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set. Customer Experience Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Builds and maintains a solid customer following through clienteling and wardrobing. Ensures prompt resolution of customer concerns. Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up. Talent Supports, implements, and provides follow-up for all training programs, seminars, etc. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations. Drives associate and team engagement by recognizing and rewarding employees for outstanding performance. Ensures that Store Team adheres to all employment practices and policies. Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. QUALIFICATIONS: High school diploma or equivalent 1+ year retail or sales management experience preferred Must be 18 years of age or older Excellent communication, verbal and written skills Excellent customer service skills Able to learn or adapt to technology provided by the company Knowledge of administrative aspects of store operations Strong organizational skills and ability to multi-task in a fast-paced environment Able to communicate with customers Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required PHYSICAL REQUIREMENTS: Constant Walking/Standing- 67-100% of 8-hour shift Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift Frequent Climbing- 34%-66% of 8-hour shift Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. 3151 Fairfax Corner Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Apply Now
SALES & MARKETING
Full-Time