Skip to main content
JobGet logo
caption
location-icon
Distance
job-list-card-figure
Accounts Receivable Supervisor
Aston Carter
location-iconWaltham MA

Description:Our Client is a life science manufacturing company based in Waltham. They need an AR Manager/Supervisor to join their team to help train and develop some of their newest AR talent. This person could also have responsibilities in being proactive in reaching out to customers for payments. This will not be a sole collections role as most of it will be managing and helping develop new processes. Most of the AR is done through email and not through phone.Roles & Responsibilities:Proactively contact customers via email, telephone and letter to secure payment of overdue accounts and keep records up to date. Refer any accounts to the Debt Collection Agency as required.Thoroughly assess risks related to new orders.Consistently address customer queries within 24 hours, liaising with relevant departments if necessary.Work collaboratively to ensure that the DSO (Days Sales Outstanding) figure is kept under the agreed limit.Accurately allocate and post cash and any other ad hoc duties as deemed necessary.Report any issues to the Accounts Receivable Team Leader or ManagerReview data uploaded to shared access and identify critical informationDocument and maintain tracking of all key informationPartner with team members to build and document critical data and informationTie over data for upload into ERP integrationCreate information trackersMUST HAVES:2+ years of AR management experienceWillingness to still dive in and assist with AR when neededExcel experienceMid-size to large company experience (biotech/pharma industry experience is NOT required)Skills:Excel, Accounts receivable, Collection, Supervision, Microsoft excel, Oracle, ERP About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Part Time / Full Time
job-list-card-figure
Senior Account Executive
Konica Minolta
location-iconBoston MA

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™Position ObjectiveKonica Minolta currently has an exciting opportunity for you to join us as a Named Account Executive!Essential Job FunctionsYou will seek out new customers and partner with existing ones offering targeted solutions to improve their businesses using a consultative sales approach.You will conduct outbound calling every day to set face-to-face appointments and meet with clients, reporting daily to a branch office.You will learn and demonstrate the benefits of all Konica Minolta products, services and solutions to clients.You will develop and present proposals tailored to address each client’s specific business needs.You will ensure outstanding customer service through regular client follow up.You will identify and establish relationships with key decision makers to secure new business and strengthen partnerships with current clients.You will consistently close sales and achieve monthly activity and revenue goals.Competencies (Knowledge, Skills and Abilities)You bring a high level of energy and are committed to achieve your sales goals in a dynamic environment.You have strong verbal and written communication skills which enable you to present ideas your ideas clearly.You are tenacious and have a desire to grow your industry knowledge as you build your career.You are interested in learning about new businesses and in problem solving to offer clients impactful solutions.You are personable, outgoing and enjoy networking at all levels to build business relationships.Experience, Educational Reqts and Certifications0 – 2 years of inside, B2B or B2C sales experience, selling to clients in the digital imaging solutions or other technology industry. Related internships will be considered.A valid driver’s license and reliable transportation is required!College degree preferred but not required.Konica Minolta Offers: Competitive salary (base salary plus generous commission plan)Strong results are well rewarded; President’s Club winners have  earned celebratory trips to Miami/South Beach, Montreal, Punta Cana, and Las Vegas.Outstanding benefits package (including medical, dental, vision, life insurance)401(k) plan with matching company contributionGenerous holiday and paid time off schedulesOngoing professional development trainingVisible, exciting work supporting sales of cutting edge technology and workflow solutions. Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes Best-In-State Employers 2021, is transforming the way we all do business.From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards. At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers. Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. 

Part Time / Full Time
job-list-card-figure
Senior Account Executive - Commercial Print
Konica Minolta
location-iconRockland MA

Join Konica Minolta and help drive innovation as we transform the Workplace of the Future.™Position ObjectiveKonica Minolta currently has an exciting opportunity for you to join us as a Senior Account Executive - Commercial Print Specialist! Essential Job FunctionsYou will seek out new customers and partner with existing ones by offering a variety of solutions to improve their business and take exceptional care of your clients.You will conduct outbound calling every day to set face-to-face appointments, ensuring outstanding customer service though regular follow-ups, reporting regularly to a branch office.You will establish and strengthen relationships with decision makers for current and potential clients.You will learn and demonstrate the benefits of all Konica Minolta products, services and solutions for clients.You will design and present solutions that will help customers’ businesses.You will consistently close sales and achieve monthly activity and revenue goals.Competencies (Knowledge, Skills and Abilities)You are able to thrive in a dynamic environment; you are driven to succeed and willing to strive to be the best.You bring a high level of energy and are committed to achieve your sales goals.You are tenacious and have a desire to develop and secure new business accounts.You’re passionate about growing your industry knowledge as you build your career.You are personable and enjoy networking at all levels to build business relationships.Experience, Educational Reqts and CertificationsKnowledge in the Commercial Print field is preferred.Must have at least four (4) years of business-to-business outside sales experience, selling to clients in the Commercial Print industry OR in the digital imaging solutions or other technology industry.College degree preferred but not required.A valid driver’s license and reliable transportation is required!Konica Minolta Offers: Competitive salary (base salary plus generous commission plan)Strong results are well rewarded; President’s Club winners have  earned celebratory trips to Miami/South Beach, Montreal, Punta Cana, and Las Vegas.Outstanding benefits package (including medical, dental, vision, life insurance)401(k) plan with matching company contributionGenerous holiday and paid time off schedulesOngoing professional development trainingVisible, exciting work supporting sales of cutting edge technology and workflow solutions. Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes Best-In-State Employers 2021, is transforming the way we all do business.From smart office technology and information management to cloud, mobility and IT services, we have a rich history of creating the products and services necessary to drive innovation and make work possible from anywhere at any time. Our award-winning products and solutions help companies around the world move information faster, improve quality and productivity, enhance security and facilitate the sharing of information. We are proud that our portfolio leads the industry while exceeding environmental standards. At Konica Minolta, you'll work for an amazing technology company with growth opportunities, great benefits and talented, passionate co-workers. Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. 

Part Time / Full Time
job-list-card-figure
Senior Tax Accountant - Beverly/ HYBRID ROLE
Michael Page
location-iconBeverly MA

Wealth Management firm/ Trust seeks Senior Tax Accountant.Client DetailsMy client is a private and prestigious boutique wealth manager/ multifamily office based in Beverly, MA. They have been in existence for over 100 years and cater to a large, prominent, high net worth, New England family. Over the years, their business has evolved to cater for the broader family in addition to securing new high net worth clients. They are a Registered Investment Advisor, official trustees, and hold full discretion over AUM in excess of $1b.They have retained Michael Page Boston to secure their next Senior Tax Associate.DescriptionDue to continued growth, a Senior Tax Associate opportunity has arisen in a prestigious Wealth Manager/Multi-Family Office based in Beverly, MA. The tax department is focused on Individual, Fiduciary and Partnership Taxation. As part of this team you will service our high net worth family office clients in multiple areas of their tax compliance. Reporting directly into the Director of Tax, the role's main duties and responsibilities include the following: Preparation of tax returns for Individuals (1040), Trusts (1041), Gifts (709), and partnerships (1065)Assist with tax planning for preparation of quarterly estimated tax paymentsAssist with tax audits, notices, and tax research projectsTake ownership of tasks and be able to work with others to prioritize work assignmentsHandle multiple engagements at one time and meet deadlinesProduce deliverables that are clear, concise, thorough and of professional qualityDedicated to meeting and exceeding the expectations and requirements of all clientsHandle routine client tax questions, research tax issues, and work with clients to collect necessary information for tax return completion and complianceAssist in the review of client transactions for purposes of preparing various 1099 formsOther tax duties and responsibilities as needed.HYBRID ROLE with 3 days a week REMOTE, 2 days / week in office.This is a role that is designed for someone who is looking to secure their next role in a stable, high performing and collaborative family office environment where discretion, intellectual curiosity and having the ability to roll up one's sleeves and get involved at all levels, is highly valued.Ideal candidates will come from either a public accounting, wealth management, trust/ family office or legal professional environment.This recruitment assignment is retained by Michael Page Boston. Submit your resume today and Tom Smith will review within 48 hours of submittal.ProfileIn return for a competitive remuneration package, the successful candidate will possess the following:Bachelor's Degree in Accounting or Finance3 to 5+ years of tax preparation and compliance experienceExperience with CCH Axcess or ProSystem Fx is preferredFinancial Services or Family Office experience is a plusCPA and/or MS in Taxation is a plusAbility to work REMOTE 3 days/ week, and 2 days/ week in officeJob Offer$ 80,000 to $ 120,000 base salary (depending upon relevant experience)Additional performance related bonus schemeExtremely competitive benefits packageHarvard Pilgrim Healthcare PPO - 100% paid by employer for you and the entire familyDental and Vision - 100% paid for by employer401K 6% personal contribution is matched by a 5% employer contributionAbove inflation annual salary increasePrivate family office settingBeverly, MA campus work locationBoutique working environmentClose-nit, highly competent, collaborating, team environment with incredibly low staff turnover and high staff retention.3 days/ week REMOTEMPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Part Time / Full Time
job-list-card-figure
Temporary Administrative Assistant- Sports Wagering Division
Careerbuilder-US
location-iconBoston MA

Job Title: Administrative Assistant Job Location: Boston, MA Job Duration: 3+ Months Short Description: The Administrative Assistant provides senior-level administrative support to the Sports Wagering (SW) Division Director and Managers.. Complete Description: Duties and responsibilities include, but are not limited to, the following: · Schedule/ coordinate appointments and meetings; assist with meeting preparation, ensure building access for guests; distribution of meeting materials for packets, assistance with preparing reports, presentations and spreadsheets for distribution, · Assist with travel arrangements for property visits, meetings and conferences; reserving state vehicle, preparing documentation and expense reports as necessary · Electronic document storage and organization via SharePoint; Transmission and download of documents from Secure File Transfer · Assist with developing certificates, non-compliance letters and other documents · Occasional data entry (contact list revisions, spreadsheet updates, tracking logs, etc) · Other duties as determined by Sports Wagering Director Skills and Qualifications: · Strong knowledge of Microsoft Office applications · Exposure to or willingness to learn SharePoint, Adobe Pro and various technological applications used by SW division and MGC · Ability to work with confidential information and exercise sound judgment Experience, Education, and Training: · Bachelor’s degree and a minimum of 1-3 years of experience high-level executives, or an equivalent combination of experience and education. Salary is commensurate with experience. The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, and fingerprinting. The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.

Part Time / Full Time
job-list-card-figure
Seafreight Export Coordinator
Hellmann Worldwide Logistics
location-iconChelsea MA

The Seafreight Export Coordinator coordinates product shipments ensuring that service commitments are achieved and maintained in accordance with client requirements and company objectives. This employee serves as a liaison with customers, vendors, and government agencies for all seafreight export activities.ESSENTIAL DUTIES AND RESPONSIBILITIES:•    Responsible for all shipment-level communication between Hellmann and all customers, carriers, and vendors (i.e. delays, billing, new shipment requests, shipping instructions, etc.)•    Processes shipments in compliance with company standard operating procedures, while complying with customer and regulatory requirements•    Performs credit check prior to arranging transportation•    Places and processes customer booking requests in accordance with customer service level agreements and established routing guides to maximize profitability•    Proactively schedules bookings for recurring customers to ensure adequate truck and vessel capacity•    Dispatches all Hellmann arranged pickups or communicates necessary information to shipper / carrier for all non-Hellmann arranged pickups•    Submits insurance purchase requests, upon request•    Secures all required commercial and regulatory documentation and validates that all documents are valid•    Ensures all related addresses / contacts are entered and checked for DPS (Denied Party Screening)•    Sends the shipping instructions to the carrier prior to cut-off•    Verifies and confirms any additional charges incurred (i.e. driver waiting time, demurrage, detention...etc)•    Enters and updates all required milestone tracking events within area of responsibility•    Creates the Master Agent Settlement / Profit Share Invoice•    Archives any additional documentation not already scanned and audits the file for accuracy and completeness•    Promptly communicates all additional charges incurred to the customer to prevent disputed invoices.•    Ensures shipments are transferred to destination office timely and handles communication with destination•    Escalates all recurring carrier/vendor service issues to supervisor•    Consults with supervisor prior to agreeing to non-standard services and/or pricing•    Ensures that customer standard operating procedures (CSOPs) are developed and maintained in conjunction with Account Management and Sales•    Identifies noticed client trends (volume drop or increase) and escalates as necessary•    Maintains service relations with customers, carriers, and vendors•    Monitors customer profitability and escalates pro-actively to product and sales management to ensure that quoted services and pricing are adjusted to achieve profitability•    Performs other duties as assignedSUPERVISORY RESPONSIBILITIESThis position does not supervise any direct reports.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION AND EXPERIENCE•    Associate’s Degree (A.A.) from a two-year college or equivalent combination of education and work experience will be considered in lieu of educational requirement•    High School Diploma or GED•    One to three years of previous experience in freight forwarding industry preferred•    Completion of any industry related course is an assetKNOWLEDGE, SKILLS, & ATTRIBUTES•    Organizational skills•    Time management and prioritization•    Customer-focused•    Adaptable / flexible to high-pressured environment•    Interpersonal skills•    Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Email, and Internet•    Proficient in world geography, shipping documentation, and Incoterms preferred•    Proficient written and verbal skills communication skills in English•    Ability to calculate figures and amounts such as freight rates, discounts, and other percentagesPHYSICAL DEMANDSWhile performing the duties of this job, the employee is:•    Frequently required to stand, and walk•    Regularly required to sit for extended periods•    Regularly uses arms to reach, hands and fingers for computer and phone use•    Speaking clearly and listening for heavy phone contact•    Requires close-up and computer screen distance vision abilityReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.ENVIRONMENTThe work environment characteristics are similar to those of an office setting with various office equipment.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.This description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Part Time / Full Time
job-list-card-figure
Program Coordinator I- Hematology/Oncology
Boston Children's Hospital
location-iconBoston MA

The Program Coordinator I shall be responsible for:Providing administrative support to the Office of Academic Affairs and Training, including recruitment process, onboarding, logistics related to travel and meetings, CV assistance, re-credentialing and reappointments of faculty, training compliance tracking, scheduling faculty advisory meetings for junior faculty.Preparing or assisting in preparation of reports and faculty annual reviews utilizing the faculty database.Tracking of faculty publications.May assist in the coordination of recruitment efforts, support for summer internship including application review, committee meetings, and onboarding of interns.Monitoring and maintaining department daily newsletter, internal website posting and content, service schedules.Monitoring and reconciling budget reports and department expenses, researching and resolving errors or discrepancies. Collecting, organizing, and preparing information, documents, and other materials required for preparation of annual reports and documents for administrative, financial, clinical and/or research purposes. Initiating, routing, and tracking administrative forms such as purchase orders, payment requisitions, and physician reappointment forms.Planning, preparing, and organizing logistic and administrative requirements for research seminars, conferences, and other special programs or events. Obtaining and organizing, planning information, prepares publicity materials and advertisements, reserves event locations and secures necessary supplies, equipment and services.Scheduling appointments and meetings and maintaining calendar of several Principal Investigators and Biostatistics Team. Reserving meeting locations, ordering needed supplies and services, and preparing agenda and other materials. Assisting with pre-award, Harvard teaching courses, onboarding lab members, recruitment, reimbursements, postdoctoral fellow Harvard appointments, travel arrangements, including airline reservations and hotel accommodations, as necessary.Monitoring and maintaining department supply inventory and computer equipment. Authorizing purchase of standard departmental supplies and equipment repair services within established budget allocations.Evaluating and recommending purchase of equipment and non-routine supplies. Serving as liaison to support service departments to request and coordinate provision of needed services.Managing the conference room and its equipment.To qualify, you must have:Associate’s degree required. Bachelor’s degree preferred1 year of relevant experienceThe ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.The ability to work with diverse internal and external constituencies.Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.*LI#CB

Part Time / Full Time
job-list-card-figure
Architectural Building Envelope Sales Specialist
Tremco Incorporated
location-iconBoston MA

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD! As North America’s largest roofing maintenance service provider, we’re obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it’s a big part of what makes Tremco Roofing and WTI so unique.  If you’re looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. Location: Boston, MA Architectural Building Envelope Sales Specialist Tremco’s Roofing division is searching for an experienced Architectural Building Envelope Sales Specialist in the Boston area.  The Architectural Building Envelope Sales Specialist will work directly with members of the Tremco Roofing and other Tremco Construction Product Group (CPG) affiliates to increase sales revenue within an assigned territory.  The Architectural Building Envelope Sales Specialist with promote the selection and use of Tremco CPG’s solutions on new construction, restoration, and renovation projects. Duties and Responsibilities include, but are not limited to: Being a subject matter expert on all appropriate Tremco CPG solutions and hosting educational seminars, both in-person and virtual Building and maintaining relationships with key members of the project team, including owners, owner representatives, architects, construction managers, consultants, engineers, general contractors and subcontractors Cultivating opportunities within an assigned territory and managing project leads Reading and interpreting construction documents; assisting with the development of project specific detail drawings; analyzing competitors’ specifications and determining the best alternative solutions Reviewing and assisting in the preparation of submittal packages Utilizing strong influencing and sales skills to drive the placement of materials in specifications Performing in a team environment with other members of the Tremco Roofing and Tremco CPG team Setting and achieving sales goals and objectives Maintaining a network of certified subcontractors and assisting with training opportunities Coordinating the construction of mock-ups and other installation efforts as needed to secure projects and material orders Actively engaging in industry associations, including but not limited to ABAA, AIA, ASCHE, BOMA, BEC, IFMA, and/or IIBEC Logging sales activities and tracking the status of projects using Tremco’s Salesforce interface   Education Bachelor’s degree in Business or Construction Management, Engineering, or related field Experience Minimum of three years’ experience in similar sales-related role Certificates, Licenses, Registrations Valid driver’s license CDT or CCPR is preferred Other Skills Manage multiple projects with varying scopes  Strong written and verbal communication skills Proven time management skills Willing to travel (Up to 25% or more) Will vary depending on location within an assigned region. Salesforce or similar CRM experience Flexible work schedule; able to travel on evenings and weekends when necessary Ability to work from home office and/or regional office Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. The salary range for applicants in this position generally ranges between $80,000 and $120,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Benefits: Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Part Time / Full Time
job-list-card-figure
Commercial Risk Manager - BCG X
Boston Consulting Group
location-iconBoston MA

WHAT YOU'LL DO BCG X a newly formed global business unit, with 2,700 employees worldwide serving fortune 500 clients across full spectrum of industries and topics, continues to build intellectual property assets to complement broader BCG core offerings with differentiated tech solutions. Under a variety of commercial formats and client relationship arrangements, BCG seeks to protect its IP ownership rights and mitigate potential IP conflicts as it executes its ambitious growth strategy. This role will design the critical processes and operating structure to continuously monitor our portfolio for potential IP conflicts and actively manage down risks.The right candidate must be able to understand and assess risks across a wide variety of business areas, build relationships with diverse stakeholders, and manage a complex network to navigate change management across the organization. Additionally, the candidate must demonstrate the ability to prioritize simultaneous projects, communicate issues, and escalate appropriately.The role will report to the head of Risk Management for BCG X and sit within our InfoSec team. YOU'RE GOOD AT Ensure that BCG growth is commercialized within the range of acceptable risk parameters, specifically - identify and clear IP conflict risk across the firm's asset portfolio as early as possibleBuild and own full register of IP assets across BCG asset portfolio, standardize process to capture new assets, edit and dispositionEvaluate commercial deals and clients to ensure risk / reward sharing is equity across parties and equity partners, following in the 'spirit of a deal'. Flag any commercial terms or "red flags" limiting future business, reputational risk or discrepancies with Global Policies.Be an active participate in cross functional reviews with members of the Legal and Compliance teams, the Risk and Data Protection Office as well as the Commercial Finance organization.Ensure clear and expedient escalations with informed recommendations to management to considerReview and evaluate BCG X commercial procedures and reports to identify hidden risks or common issues.Trusted advisor and subject matter expert to BCG X OC and BCG X Compliance Chair on compliance related topics pertaining to IP.Lead enablement sessions on compliance issues, best practices and common areas for opportunityMaintain an understanding of BCG's key risks their potential impact, and our gaps in planning and mitigation strategies (including through the use of dashboards, risk registers, etc.)Participate in the identification of emerging risks and trendsBe a change agent in the organization at multiple levels (including regional leadership teams, BCG X Global Risk Leadership Committee, Functional leaders and MDP teams) and across geographies and functions, both in terms of behavioral change in managing risks and in terms of process changes supporting risk managementBe a communicator within the firm, both in formal trainings and in ad-hoc ways, promoting the risk agenda and raising awarenessIdentify and leverage lessons learned and best practices from internal and external events, fostering the culture of continuous improvement within BCGDevelop and implement dashboard analytics, digitization of risk management processes, and board level reporting, to enable well-informed and faster decision-makingOther Risk Management Efforts (10%)Maintain strong connections with the broader risk function including the compliance team, assurance & advisory team, strategy & operations team, as well the extended groups under global risk including physical security, data protection office, and information securityServe as a subject matter expert in cross-functional workshops driving risk identification, mitigation, reporting, and overall risk awarenessIdentify lessons-learned and best practices from within the team, broadening the adoption of best practices across functions and offices YOU BRING (EXPERIENCE & QUALIFICATIONS) We are looking for someone with:A passion for risk management and an understanding of complex global organizations with a decentralized approach to riskAn academic degree in a relevant discipline: risk management, business management, compliance, data science/analytics; advanced degree preferredMinimum of 5-8 years of applicable experience with professional designationApplicable experience preferred including: Global experience around risk management and program implementationGlobal management consulting, product or professional services experienceExpert working knowledge of PowerPoint, Excel, Word; additional exposure to Tableau, Alteryx, SharePoint, cloud technology, Slack, Trello, OneNote a plusStrong written and verbal communication style for senior stakeholders and change management more broadlyStrong working knowledge in key areas of riskFluent in English (verbal and written); Additional languages a strong plusThe ability to attend conference calls after hours as needed to accommodate stakeholders and team members in other geographiesTechnical and functional expertiseDeep understanding and appreciation of internal controls and risk managementAbility to communicate risk management as a business advantageStrong work management requiredProvides unique and innovative insights across multiple areasMaintains in-depth and thorough knowledge and understanding of best practices and professional development in context of a broader business areaNetworks with equivalent risk management professionals in other organizationsInterest in learning and gaining skills in all functionsDigitally literate with strong ability to use and comprehend information in the digital ageFunctional experience with data science/analyticsStrong interest in international business and diverse culturesProblem solving, analytical skills and decision makingCuriosity and persistence in identifying issuesAbility to grasp complex issues and look beyond the obviousAbility to independently resolve complex issues/problems - engaging the right personnel/functions at the right time to assist when necessaryDemonstrate both strong analytical and strategic thinking capabilitiesAppreciation of materiality within the context of BCG prioritiesCan clarify and simplify BCG policies and decision-making structure for othersCommunication, interpersonal and teaming skillsProven ability to work successfully within a cohesive and matrixed team environmentSuperior interpersonal and communication skills; projects confidence and trustComfortable interacting with and influencing people at all levels in the organizationAbility to build collaborative relationships and foster an environment of trust at all levels of the organization, while still maintaining a high degree of independenceAbility to anticipate and resolve conflicting differences by seeking collaborative approaches and by pursuing agreeable solutions YOU'LL WORK WITH BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Part Time / Full Time
job-list-card-figure
General Manager
The Friendly Toast
location-iconBoston MA

Description:The Friendly Toast is a unique “all day brunch and bar” restaurant with an eclectic, scratch-made menu. The Toast is an amazing place for growth within the restaurant industry for the right people. We have a commitment to grow 2-4 new locations per year for the next five to seven years. Are you a looking to grow your career in an exciting restaurant?Responsible for managing the daily operations of our restaurants, including the selection, development, and performance management of employees. In addition, oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.Requirements: Essential Functions:Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service.Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs.Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures.Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.Responsible for ensuring consistent high quality of food preparation and service.Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.Estimate food and beverage costs. Work with office staff for efficient provisioning and purchasing of supplies.Proper and responsible cash handling and proper facility security. Monitoring for product theft.Supervise portion control and quantities of preparation to minimize waste.Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies.Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.Keeps Leadership Team promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.Performs other duties and responsibilities as required or requested.PersonnelProvide direction to employees regarding operational and procedural issues.Interview hourly employees. Direct hiring, supervision, development and, when necessary, termination of employees.Conduct orientation, explain the Restaurant’s Philosophy, and oversee the training of new employees.Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.Maintain an accurate and up-to-date plan of restaurant staffing needs. Prepare schedules and ensure that the restaurant is staffed for all shifts.Maintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.Performs other duties and responsibilities as required or requested.Supervision of Others25+ employees each shiftWorking ConditionsHours may vary if manager must fill in for his/her employees or if emergencies arise (typical work week = 45- 50 hours).Ability to perform all functions at the restaurant level, including delivery when needed.Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion.Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.Benefits Include:40 hours of sick time each yearPaid Time OffMedical, Dental and vision benefits for full-time team members401k plan optionsOther supplementary benefits availableOther Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The Friendly Toast is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.

Part Time / Full Time
job-list-card-figure
Services Operations Specialist - Greater Boston Massachusetts
Avantor
location-iconSudbury MA

Job SummaryServices Operations Specialist supports multiple facilities and/or customers primarily in the strategic geographic area in which they are based and may perform the job functions of:CoordinatorsTechniciansTeam LeadsGlass WashersLab Support Technicians Site-specific Project Managers During associate scheduled vacations, associate leave, open positions, and/or emergency situations occur. Services Operations Specialist responsibilities are primarily within a designated territory although secondary backup responsibility requires travel outside of their designated territory and/or home base state.Services Operations Specialists support on average 8-10 total customer sites. Services Operations Specialists train on multiple job profiles, allowing them to develop specialized knowledge and gain experience across all Lab and Production service offerings. Services Operations Specialist utilize this gained knowledge and experience to provide on-the-job training for new associates and collaborate with Avantor site owners to identify and assist with implementing process and safety improvements.This is not a work-from-home career. The ideal employee should reside in this Boston, Massachusetts area and will be responsible for traveling between multiple locations and must be able to travel outside of Massachusetts up to 50% of the time.Mileage reimbursement for miles driven from your door to the client location. Overnight travel assignment bonus program.MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)Performs all duties associated with operations of Site Services.Requires traveling to customer sites.Coordinates and leads team efforts and performs work related to customer requirements.Works closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Standard Work, On-The-Job Training, and other assorted tasks along with direct customer interfacing relative to job functions.Interfaces directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc. to procure lab supplies and material.Utilizes Avantor and customer computer systems: SAP, Inventory Manager, Chemical Manager and/or other customer specific applications.Trains Avantor Lab and Production Services associates on all service offerings.Provides SAP Support (Full customer services, credit rebills, invoice scrubbing).Modifies and maintains quality metrics and key performance indicators.Manages a budget related to expense reports.Meets revenue, TOE, safety, performance and quality goals and objectivesCreates programs for enhanced service efficiencies.Perform other duties as assigned.BENEFITS: (All Full-time employees are eligible for health benefits on 1st day of employment) Dental, Vision, and Medical and HFS (Healthcare Flexible Spending & Saving) PTO & Paid Holidays  Short and long-term disability coverage Paid parental leave, 401k & 401k Matching  Employee Stock purchase options. QUALIFICATIONS (Education/Training, Experience and Certifications)High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is a plus.3 -5+ years experience in Inventory control/procurement/shipping and receiving/Inside Sales, etc. a plusIATA, DOT, OSHA Right to Know, IMDG a plusForklift Certification a plusValid Driver’s License and transportation required; CDL a plus.Hazwoper Certification a plus.Prior experience with VWR/Avantor products and services a plus.Cross referencing and inside sales experience a plus.Must be able to travel outside of Massachusetts up to 50% of the time.KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)Customer required COVID-19 proof of vaccinationConform to all customer requirements for background checks, health and safety issues, security clearances and medical checkups.Strong communication and presentation skills.Knowledge of Information Access and System ESS; proficient Microsoft Office and computer skills.Excellent Customer Service Skills; displays a professional can- do attitude.Knowledge of procurement/Inventory management systems and procedures.Ability to perform duties with the highest regard for safety, quality, and site protocols/policies/procedures.Cross Referencing skills.Must be exceedingly flexible, forward- thinking, motivated, and have the ability to act independently.ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.A frequent volume of work and deadlines impose strain on routine basis. Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.Avantor is proud to be an equal opportunity employer.EEO Statement:We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.EEO is the LawOFCCP EEO SupplementPAY TRANSPARENCY NONDISCRIMINATION PROVISION3rd Party Non-Solicitation Policy:By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Part Time / Full Time
job-list-card-figure
Central Support Operations Coordinator - National Remote
UnitedHealth Group
location-iconBoston MA

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.The Central Support Operations Coordinator serves as the main point of contact for healthcare providers and members that are receiving post-acute services. In addition, the Central Support Operations Coordinator role serves as administrative (non-clinical) support for the remote clinical services team.  This role is responsible for providing direct support to the multi-disciplinary team to anticipate and plan for continuum of care and discharge needs and communication with providers and clients.  The Central Support Operations Coordinator is responsible for processing inbound and outbound communication (i.e., telephonic, fax, electronic notifications and letters), maintaining accuracy of database documentation and the completeness of the medical record and naviHealth database.This position is full-time, Thursday to Sunday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 6:00pm. It may be necessary, given the business need, to work occasional overtime.  *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Primary Responsibilities: Manage inbound and outbound telephone communication in a professional manner and according to productivity and quality standards. Process inbound and outbound data and communication (i.e., faxes, emails and electronic communication) according to productivity and quality standards. Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and/or naviHealth team as needed. Enter the required data into the naviHealth database accurately and in a timely manner. Complete administrative documentation for member records including but not limited to disenrollment, transitioning, creating authorization shells, attaching documents (i.e. medical records), and logging therapy information. Assist in a smooth coordination of members care between health providers and the health plan. Establish relationships and communicate, when appropriate, to providers, clients and/or naviHealth field/care management staff as defined by departmental policy and process. Triage inbound calls manage member inquiries/requests and resolve or escalates to appropriate naviHealth or health plan personnel. Run and/or review reports to monitor assigned team duties are completed. Follow chain of command as appropriate when reporting issues or concerns. Attend naviHealth meetings as requested. Adhere to organizational, departmental, compliance and regulatory policies and procedures. Promote a positive attitude and work environment. Perform other duties and responsibilities as required, assigned, or requested.You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required :Qualifications: High school diploma / GED (or higher) Experience with Microsoft Office applications including navigating, creating, and editing within Microsoft Word, Microsoft Excel and Microsoft PowerPoint Ability to work full-time, Thursday to Sunday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 6:00pm. It may be necessary, given the business need, to work occasional overtimePreferred Qualifications: Associate’s Degree (or higher) Experience in healthcare setting Experience working in a call center environment Familiarity with medical terminology and HIPAA lawsTelecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceSoft Skills: Excellent written and oral communications skills Must be organized and able to prioritize, plan, and handle multiple tasks/demands simultaneously Demonstrated critical thinking skills Ability to verbally articulate and communicate with manager, team members, and customers Detail-oriented and able to interpret data and information in the nH Coordinate systemPhysical and Work Environment: Ability to remain stationary for an extended time period (1 – 2 hours) Experience using various office equipment, such as copier, fax machine, telephone, and scanner Ability to view screen and enter data into a laptop computer (or similar hardware) within a standard time period Ability to communicate with Clients and team members including use of cellular phone or comparable communication device.About naviHealthnaviHealth is improving the healthcare experience for seniors to live more fulfilling lives. For nearly a decade, naviHealth has been a trusted partner for the nation’s top health plans, health systems, and at-risk physician groups navigating the shift from volume to value. Powered by a predictive technology and decision support platform that provides clinicians and care teams with evidence-based protocols, naviHealth’s high-touch, proven care model fully supports patients from pre-acute through to the home. With naviHealth, patients can enjoy more days at home, and healthcare providers and health plans can significantly reduce costs specific to unnecessary care and readmissions. For more information about naviHealth, visit navihealth.com.Our PurposeImproving the healthcare experience for seniors to live a more fulfilling lifeOur ValuesRooted in respectGuided by purposeDevoted to serviceEnergized by impactThe above statements are intended to describe the general nature and level of work performed by colleagues assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. naviHealth reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.California, Colorado, Connecticut, Nevada, Washington, or New York, Rhode Island Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York / Rhode Island residents is $16.00 - $27.31. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #YELLOW

Part Time / Full Time
job-list-card-figure
Payment Poster (SSM) - Remote in Wisconsin OR Illinois
UnitedHealth Group
location-iconBoston MA

If you are located within Wisconsin or Illinois, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Payment Poster –is responsible for manually posting a high volume of insurance and patient payments into the Epic billing system.  He/she will code and post zero payment insurance denials; process electronic remittance advice (ERA) ANSI-835 files, work electronic remittance work queues to resolve payment errors, and identify, research and reconcile recoupments and unidentified payments. Identifying inefficient workflow trends or issues and working with his/her supervisor, manager, and team to facilitate root cause analysis and continuous process improvement.This position is full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 07:00am – 03:30pm CST or 08:00am – 04:30pm CST. It may be necessary, given the business need, to work occasional overtime. *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Primary Responsibilities: Demonstrates and imparts the mission, philosophy, values and vision of SSM Health in daily activities and into operational functions, processes and environment. Works effectively as a team member in a dynamic executive environment where collegiality, subsidiary and sharing responsibility is required and highly valued within a matrix organization.  Promotes teamwork within and across the network by maintaining positive and productive intra-entity and intradepartmental relationships and utilizing effective problem-solving skills. Adheres to the SSM Health Standards of Ethical Conduct, displaying, as applicable, ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities. Exceptional Service – Patient/Customer At the line-item level, posts a high volume of payments, including patient payments, insurance payments, government payments, collection agency payments, and zero payment insurance denials to patient accounts.  Applies all appropriate remittance codes. Processes electronic remittance advice (ERA) files from payers, banks, and collection agencies.  Works electronic remittance work queues (ERWQs) to resolve identified errors. Reconciles and maintains assigned ERWQ clearing accounts daily. Manages assigned work queues to ensure timely payment and denial posting.  Accurately decipher payment error reasons and plan follow-up steps.  Initiates contact with payers and/or other departments (e.g., Patient Business Services (PBS)/hospital billing staff) by telephone, email, or correspondence to follow-up on specific questions pertaining to unidentified payments, missing or incorrect EOB/ERAs or other claims adjudication questions. Follows all department policies and procedures, desk level procedures, guidance documents, or other work tools designed to ensure accuracy. As necessary and appropriate, documents clear and concise notes within Epic according to established standards to facilitate comprehensive and accurate claim history. Reviews Epic, OnBase and other systems to obtain required information regarding electronic payment files, bank deposits, and payments posted by PBS. Meets established productivity and quality metrics. Keeps current with payer updates and applies knowledge to assist in submission and payment of claims. Is watchful for payment error/issue trends and shares trends with leads, supervisor, managers, and team members to facilitate root cause analysis and continuous process improvement. Works collaboratively with other PRO departments to share feedback and ensure high functioning revenue cycle processes. Performs any special assignments, as requested.You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED (or higher) 1+ years of customer service experience in an office setting 1+ years of health insurance and patient payment posting experience 6+ months of experience with exposure to the acquiring and / OR managing of data to support a project Basic proficiency with Windows PC applications and Microsoft Office Ability to work any flexible 8-hour shift schedule between the hours of 7:00am - 3:30pm CST OR 8:00am - 4:30pm CSTPreferred Qualifications: Associate’s Degree (or higher) Background in a medical / healthcare setting Direct healthcare data collection experience EPIC experience OR EPIC revenue cycle experience Proficiency in Microsoft Word (sending and receiving information and creating documents), Microsoft Excel (creating spreadsheets), and Microsoft Teams (creating correspondence and real time communication) Previous insurance and patient payment posting experience Epic Revenue Cycle knowledge Insurance EOB knowledge Previous insurance portal knowledge 10 key skill set proficiency and proficiency typing skillsTelecommuting Requirements: Reside within the states of Wisconsin OR Illinois and within commutable distance to the office located at 1808 West Beltline Highway, Madison, WI 53716 Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceCareers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #YELLOW

Part Time / Full Time
job-list-card-figure
Dining Room Attendant / Reservationist
Fidelity Investments
location-iconBoston MA

Job Description: The TeamThis important role is part of our dining service team supporting Fidelity s Senior Leadership Team, Clients, and Guests. This includes breakfast, lunch, dinner, afternoon beverages and snack service as well as evening receptions from time to time. You ll also be a part of the team s efforts in providing meals for various non-profits and the populations they serve.The Expertise You HaveHigh School diploma required.2-5 years of dining room experienceCustomer service experienceProficient in Microsoft Office, especially Word & ExcelKnowledgeable in food safety and sanitationThe Skills You BringAbility to prioritize and work under tight deadlines, strong time management and organizational skills.You should be dedicated.Understand the importance of being detail oriented complemented by proven accuracy.You should possess intermediate to advanced knowledge of Microsoft Office Suite, Excel, PowerPoint, Word.You possess the ability to stay cool under pressure and think fast on your feet. You can anticipate and prepare in advance for our client s arrival and needs, while effectively managing the unexpected.The Value You DeliverSetting up dining rooms according to the daily schedule. Responding to last minute changes as necessary.Daily preparation of crudit\u00E9s, fresh juices, specialty drinks and coffee.Restock daily items such as soda, coffee, coffee cups, dairy products etc.Providing the highest level of attentive and unobtrusive service to executives and their guests.Maintaining a positive attitude and remain flexible within the work environment. Must be available for varied shifts i.e., (breakfast, lunch, dinner & receptions) and at different locations (245 Summer Street & Merrimack New Hampshire twice a year to support the FIAA board of trustee meetings).Supporting the reservation desk on a two-week rotation and in the absence of the dining room manager. This includes the scheduling and staffing of our events.Having a complete understanding and ability to follow all corporate policies. This includes the specialty dining service manual and the procedures for interacting with corporate real estate and security.Please see below for the salary range for work locations in Colorado only:N/A Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:N/A Please see below for the salary range for work locations in California only:N/A Please see below for the salary range for work locations in Washington only:N/A Certifications: Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.Join UsAt Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling \u0022Dynamic Working.\u0022We invite you to Find Your Fidelity at fidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Part Time / Full Time
job-list-card-figure
Customer Experience Manager
Atrium Staffing
location-iconBoston MA

Our client has a reputation for excellence in the fields of construction, development, and management. They are a large modern firm that values old-fashioned quality and integrity. Our client is responsible for landmark projects and developments across the region. They are looking to add a Customer Experience Manager to their team. Salary/Hourly Rate: $75k – $85k plus bonus eligibility Position Overview: The Customer Experience Manager will manage operational and staffing functions for the concierge desk to ensure customer satisfaction and maximum productivity. They will increase visibility and productivity of the center through positive relations with retail shoppers, visitors, store employees, office clients, hospitality and tourism professionals, convention planners, and management. Responsibilities of the Customer Experience Manager: Train and manage the concierge desk and staff by scheduling and developing quality Concierge Representatives and the Customer Service Supervisor. Create and implement policies and procedures to maximize the concierge desk and staff potential. Define and consistently monitor workload for the Concierge Representatives and Customer Service Supervisor and actively stress and promote customer relations with customers and Center personnel. Diagnose, develop, and evaluate performance of the Customer Service Supervisor and all Concierge Representatives through various measures including, but not limited to, the Annual Performance Review and Goal Process. Develop and conduct customer service training seminars for various groups including retailers, parking garage employees, security, vendors, and employees. Assist and support the Vice President, Marketing, and Marketing Manager with the execution of marketing events, functions, and promotions. Enhance merchant relations by corresponding with Retail Managers on a regular basis and address all comments, needs and initiatives, escalating when necessary to Marketing leadership. Organize, attend, and participate in pertinent meetings including, but not limited to, weekly retail staff meetings, quarterly and annual retail meetings, and quarterly Concierge Staff meetings. Promote and maintain customer service and information platforms, ideate and execute unique opportunities to increase customer engagement, and offer seamless communications. Network with hospitality professionals and develop relationships with the area concierge to promote, create, and execute events at facility shops and restaurants. Research and contact planners from incoming conventions to promote and provide gathered convention information and updates to retailers on a weekly, bi-monthly, and yearly basis. Other duties as assigned. Qualifications for the Customer Experience Manager: A minimum of 2 – 4 years of previous customer service experience is required. A minimum of 1 – 3 years of supervisory experience is required. Prior retail experience strongly preferred. Excellent verbal and written communications skills. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Creativity and ability to initiate ideas and develop programs. Flexibility with work schedule as work on nights and weekends is required. Ability to simultaneously handle multiple priorities and tasks. Professional in demeanor. Communicate with customers and center personnel with the ability to perform in a fast-paced environment. Education Requirements: Bachelor’s degree is required. Benefits: Health, dental, and vision. Long-term disability and life insurance. Health & dental care reimbursement accounts. 401K with match and employee stock purchase plan. Vacation, sick pay, paid holidays, and personal days. Volunteer day. Bereavement leave and leaves of absence. Employee assistance program (EAP). Tuition reimbursement program. Commuter benefit program. Scholarship program and flexible work arrangements. As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.EOE/M/F/D/V/SO Position ID: 118850

Part Time / Full Time
job-list-card-figure
Director, Large-Scale Program Manager - Specialty Benefits - Remote
UnitedHealth Group
location-iconBoston MA

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities: Acts as the Business Delivery Lead (BDL) for assigned areas of the Specialty Benefits portfolio. May be BDL on multiple areas at the same time and overseeing other Business Delivery Leads assigned to releases Self-starter that can leverage expertise to formulate and initiate programs and teams from ground zero Ensures business readiness to receive and utilize solutions through change management, planning, controlling and managing tasks and tasks interdependencies Creates and maintains master project plan to ensure the business remains on track with milestones and deliverables for each release to ensure business operational readiness and enablement of software delivery. Identify, document, and track key dependencies between business and technology tasks to ensure integrity of the program critical path Provides oversight and controls to validate that the solutions and capabilities delivered from the business vantage point have acceptable quality as measured through activities such as testing and requirements traceability. This will require partnership with various relevant IT and business stakeholders Partners with business and solution architects to drive definition of an end-to-end solution and business migration strategy Ensures all business participants in a release are clear on their role and responsibilities, including hand-offs amongst and between the roles Matrixed leader of all program resources that will remove barriers, encourage critical thinking, provide guidance on business and IT artifacts, and support the team's overall wellbeing Define and work with Specialty leadership to procure and manage business labor resources necessary to execute on plan Provides oversight and controls to ensure that the defined, approved scope for each release is tightly managed and that change management discipline is used to evaluate and decide on proposed scope changes Defines and maintains cost benefit analysis and business case related to securing and maintaining capital investment required to achieve implementation with partnership of executive sponsor and IT partners. Iteratively forecasts and monitors capital investment and spend. Assists in preparing business case materials used at division and corporate capital committee meetings to secure capital and report progress Performs issue management, change management, risk management and cost management for the “business side” of assigned release implementation efforts. Establish and facilitate ongoing issue and risk management practices for assigned releases to ensure issues are being resolved in a timely manner, including escalation procedures, and that risks are being actively identified and mitigated Performs all necessary levels of status reporting, verbal and written, to impacted stakeholders, including but not limited to executive level audiences. Able to tailor approach to audience Regularly collaborates with initiative leadership for issue escalation, scope change management, strategy alignment direction and decisions, and status updates. Work to drive stakeholders to key decisions and document/communicate those decisions Represent Specialty Benefits on enterprise initiative calls as it relates to assigned programs with ability to tailor content to the right level of communication Ensure that process changes impacting the business are identified, tracked, and implementedYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Expert program/project management skills in the project management disciplines  10+ years of experience leading end-to-end capability delivery involving technology solutions in a large-scale, highly matrixed team environment Possesses systems thinking as demonstrated by examples drawn from experience Demonstrated experience in cost benefit analysis and business case development Demonstrated experience in agile delivery methods Experience and domain knowledge in the healthcare insurance domain Ability to delegate and drive without having direct authority as demonstrated by examples drawn from experience Fundamental understanding of business operational readiness Advanced skills in Microsoft Office tools The ability to travel as needed up to 20 percent Preferred Qualifications: Undergraduate degree Demonstrated experience in relationship management skills Demonstrated experience in verbal and written communications and presentations at the executive levelCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $113,500 to $218,100. The salary range for Connecticut/Nevada/New York City residents is $113,500 to $218,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. •All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Part Time / Full Time
job-list-card-figure
Broker Agent Service Senior Representative - National Remote
UnitedHealth Group
location-iconBoston MA

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us and start doing your life’s best work.SMUnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.SMWe support independent brokers so they can grow their business while still providing top level service.This position is full-time. Employees are required to work our normal business hours of 8:00am – 5:00pm CST (Central Standard Time). It may be necessary, given the business need, to work occasional weekends or overtime. *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Primary Responsibilities: Performs a high volume and wide variety of insurance - related administrative tasks accurately and within required timeframes as directed and assigned Ensures agent / broker loyalty by providing high levels of service and communication at all times Contributes to building and maintaining a high - performance team environment Demonstrates ability and internal motivation to learn, grow, and continuously improveYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED (or higher) 1+ years of customer service experience within health insurance industry to include brokers, agents and/or benefit accounts Ability to obtain 215 Health and Life Insurance License within approximately 90 days of employment (training and cost provided by UHG) Ability to work full-time. Employees are required to work our normal business hours of 8:00am – 5:00pm CST (Central Standard Time). It may be necessary, given the business need, to work occasional weekends or overtime. Experience using a computer and Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Outlook (email and calendar management), and Microsoft Excel (data entry, sort / filter, and work within tables)Preferred Qualifications: Experience with AS400, EzApp Current 215 Health and Life Insurance License Prior Experience working with Insurance Carrier MaintenanceTelecommuting Requirements: Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceSoft Skills: Outstanding verbal/written communication skills Exceptional customer service and organizational skills Ability to perform large work volumes with high degrees of accuracy Ability to navigate and learn new and complex computer system applications Strong work ethic, positive attitude, and willingness to always assist in other areasCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SMCalifornia, Colorado, Connecticut, Nevada, Washington or New York, Rhode Island Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York / Rhode Island residents is $16.00 - $31.44. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #YELLOW

Part Time / Full Time
job-list-card-figure
DoD Army Enterprise Architect
Capgemini Government Solutions
location-iconBoston MA

Capgemini Government Solutions (CGS) LLC is seeking a highly motivated DoD Army Enterprise Architect to join our team supporting the National Security and Defense market. An Army Enterprise Architect provides all the necessary technical expertise to architect and design enterprise solutions into a Federal Agency's overarching enterprise. This position ensures effective execution of all architecture tasks with the agency assigned modernization projects. The position is also responsible for providing thought leadership for our clients while providing technical oversight for solution deployment engagements. The position performs a critical role in understanding Dept. of Defense strategic and programmatic needs, proposing effective enterprise IT solutions, and consistently providing high-level customer service. The position will interface regularly with Program Managers, as well as our Operations teams to assist in resolving issues, improving processes, and increasing productivity. In this role, the candidate should have strong technical knowledge and expertise across multiple teams to architect and design solutions that meet business and IT needs, create solution roadmaps, drive POCs/MVPS, and ensure long term technical viability of cloud solutions. We are looking for a highly motivated professional who embraces the DevSecOps culture, and a self-starter who can architect services with minimal guidance. If you are passionate about working in a highly collaborative Open System Architecture environment, we want to hear from you. The DoD Army Enterprise Architect is a multifaceted role working collaborating with other teams across the business.  The successful candidate will have the opportunity to apply and grow their skillset, work with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS’ capabilities.   As a DoD Army Enterprise Architect, you will:   Provide direct support to the Chief Information Officer of the organization, as needed, to include areas of interest, tracking initiatives, and support for proof of concepts  Support integrated product teams in architectural design, development, and deployment of enterprise systems  Develop executive summaries in various formats (e.g. Word and/or Powerpoint) of system solutions  Create, manage, and own account plans and activities to earn business in Federal clients and commercial clients who support the federal government.  Leverage Capgemini Government Solution’s broad range of capabilities to build and grow the DoD portfolio.  Manage pipeline and capture of opportunities to meet business and market goals.  Required Qualifications:   US Citizenship is required.  Eligibility to obtain and maintain a DoD Security Clearance (Secret or Top Secret).  BS/BA degree plus 10 years of IT experience.   MUST HAVE experience working within the Department of Defense   Must be able to articulate technologies and solutions to all levels of customer and contractor personnel.  Preferred Qualifications:  Security+ certification (or DoD 8570 IAT Level II compliant)  Strong technical experiences working migrations or systems development as well as coordinating from a business perspective  Previous Army experience  DoD Secret Clearance  Company Overview A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through various services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. The Group reported 2021 global revenues of EUR 18.2 billion. Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high-quality services to the U.S. Federal Government. Learn more about us at www.capgemini-gs.com. Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.   https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Pay Transparency: Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range considers the wide range of factors that are considered in making compensation decisions, including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is Min: $160k to $200K. This role may be eligible for other compensation, including variable compensation, bonus, or commission. Full-time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Part Time / Full Time
job-list-card-figure
Senior Clinical Administrative Coordinator - Remote in North / South Carolina, VA, TN, OR GA
UnitedHealth Group
location-iconBoston MA

If you are located within North / South Carolina, Virginia, Tennessee, OR Georgia, you will have the flexibility to telecommute (work from home) as you take on some tough challenges. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work. SM This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. Training will be conducted virtually. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Primary Responsibilities: Other duties as assigned Must meet weekly metrics Must have accurate documentation Connect consumers to a Clinical Professional Take inbound and outbound calls from members for complex medical issues You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED (or higher) 1+ years of experience in analyzing and solving customer problems 1+ years of call center and / or telephonic customer service experience 1+ years of healthcare / insurance experience and/or social work / community outreach / advocacy experience 1+ years of professional experience in an office setting using the telephone and computer as the primary instruments to perform the job duties Ability to work Monday - Friday 9:00am - 5:30pm EST Work experience using Microsoft Word (edit, create & save documents), Microsoft Excel (sorting & filtering data), and Microsoft Outlook (email, folders, attachments, and calendaring) Preferred Qualifications: Bachelor's Degree (or higher) in Social Work, Public Health, or related field Medicaid and / or Medicare experience Previous experience as a telecommuter Healthcare or insurance benefits experience Experience working with medical terminology Social Work or community outreach experience Bilingual in English and Spanish or other language Telecommuting Requirements: Reside within North / South Carolina, Virginia, Tennessee, OR Georgia Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high - speed internet connection or leverage an existing high - speed internet service Soft Skills: Telephone etiquette Excellent Organizational Skills Must be comfortable making outreach to members without prior engagement Must be able and comfortable with maintaining metrics and goals within the department Must be comfortable working on the phone and multiple systems on the computer simultaneously while assisting members Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged, and high-performing teams to help solve important challenges. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Part Time / Full Time
job-list-card-figure
Care Coordinator - Remote in Downers Grove and Chicago, IL
UnitedHealth Group
location-iconBoston MA

If you are located within Downers Grove and Chicago, IL, you will have the flexibility to telecommute (work from home) as you take on some tough challenges. Do you want to make a difference in healthcare? Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system. Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. As a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members.Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities.The Care Coordinator role is a critical member of the Landmark Interdisciplinary Team. This role reports to a Supervisor or the Director, Health Services. Responsibilities are to ensure a positive patient experience with Landmark, as well as to build good relationships with local provider groups to ensure that Landmark is a reliable and trusted partner in patient care.This position is full-time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 9:00am - 5:00pm CST. It may be necessary, given the business need, to work occasional overtime. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities: Regular contact with provider groups to collect clinical data. Support patients in scheduling home visits. Ensure that Landmark has all documentation available regarding patient conditions. Support Landmark providers and Nurse Care Managers with operational and clinical tasks. Handle escalated patient issues, ensuring the appropriate resources are involved. Follow triage protocol when needed. Other duties may be assigned. The position is office-based.SUPERVISORY Reports directly to the Supervisor or the Director, Health Services COMPETENCY Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Interpersonal Skills - Focuses on solving conflict; maintains confidentiality; listens to others; keeps emotions under control and overcomes resistance when necessary; remains open to new ideas. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and seeks clarification; responds openly to questions. Must be able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed; generates suggestions for improving work and workflow. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: High School Diploma / GED (or higher) Experience with escalated customer service issue resolution Experience with Microsoft Excel Ability to travel 10% of the time Ability to work full-time, Monday - Friday between 9:00am - 5:00pm CST including the flexibility to work occasional overtime given the business needPreferred Qualifications: Bachelor's Degree (or higher) Experience as a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, or other clinical or administrative role in a health care setting Prior experience working with triage protocolTelecommuting Requirements: Reside within commutable distance to Downers Grove and Chicago, IL Required to have a dedicated work area established that is separated from other living areas and provides information privacy Ability to keep all company sensitive documents secure (if applicable) Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceSoft Skills: Critical thinking skills and flexibilityPhysical and Work Environment: Regular requirement to sit; use hands to touch, handle or feel. Regular requirement to talk and listen. Occasional requirement to stand; walk and reach with hands and arms Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus. Noise level is usually moderate Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Part Time / Full Time
job-detail-figure
Accounts Receivable Supervisor
share-icon
Part Time / Full Time
location-iconWaltham MA
Job Description

Description:

Our Client is a life science manufacturing company based in Waltham. They need an AR Manager/Supervisor to join their team to help train and develop some of their newest AR talent. This person could also have responsibilities in being proactive in reaching out to customers for payments. This will not be a sole collections role as most of it will be managing and helping develop new processes. Most of the AR is done through email and not through phone.

Roles & Responsibilities:

  • Proactively contact customers via email, telephone and letter to secure payment of overdue accounts and keep records up to date. Refer any accounts to the Debt Collection Agency as required.
  • Thoroughly assess risks related to new orders.
  • Consistently address customer queries within 24 hours, liaising with relevant departments if necessary.
  • Work collaboratively to ensure that the DSO (Days Sales Outstanding) figure is kept under the agreed limit.
  • Accurately allocate and post cash and any other ad hoc duties as deemed necessary.
  • Report any issues to the Accounts Receivable Team Leader or Manager
  • Review data uploaded to shared access and identify critical information
  • Document and maintain tracking of all key information
  • Partner with team members to build and document critical data and information
  • Tie over data for upload into ERP integration
  • Create information trackers

MUST HAVES:

  • 2+ years of AR management experience
  • Willingness to still dive in and assist with AR when needed
  • Excel experience
  • Mid-size to large company experience (biotech/pharma industry experience is NOT required)

Skills:

Excel, Accounts receivable, Collection, Supervision, Microsoft excel, Oracle, ERP

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

job-detail-figure
Accounts Receivable Supervisor
share-icon
Part Time / Full Time
location-iconWaltham MA
Job Description

Description:

Our Client is a life science manufacturing company based in Waltham. They need an AR Manager/Supervisor to join their team to help train and develop some of their newest AR talent. This person could also have responsibilities in being proactive in reaching out to customers for payments. This will not be a sole collections role as most of it will be managing and helping develop new processes. Most of the AR is done through email and not through phone.

Roles & Responsibilities:

  • Proactively contact customers via email, telephone and letter to secure payment of overdue accounts and keep records up to date. Refer any accounts to the Debt Collection Agency as required.
  • Thoroughly assess risks related to new orders.
  • Consistently address customer queries within 24 hours, liaising with relevant departments if necessary.
  • Work collaboratively to ensure that the DSO (Days Sales Outstanding) figure is kept under the agreed limit.
  • Accurately allocate and post cash and any other ad hoc duties as deemed necessary.
  • Report any issues to the Accounts Receivable Team Leader or Manager
  • Review data uploaded to shared access and identify critical information
  • Document and maintain tracking of all key information
  • Partner with team members to build and document critical data and information
  • Tie over data for upload into ERP integration
  • Create information trackers

MUST HAVES:

  • 2+ years of AR management experience
  • Willingness to still dive in and assist with AR when needed
  • Excel experience
  • Mid-size to large company experience (biotech/pharma industry experience is NOT required)

Skills:

Excel, Accounts receivable, Collection, Supervision, Microsoft excel, Oracle, ERP

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.