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Junior Account Manager
USHEALTH
Vienna VA, US
Vienna VA, US
Junior Account Manager USHA Checks All the Career Boxes: Job Security in a Recession Proof Industry Industry Leading Compensation and Rewards Programs Leadership Development and Rapid Career Advancement Mission of HOPE Safe and Clean Work Areas Remote Work Opportunities Inclusive and Diverse Teams Flexible and Fun Work Environment  We're Growing!Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Account Managers can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our trusted advisors planning and guidance can impact and protect families for generations. We pride ourselves on being a diverse and unified company that shares our values of commitment and dedication with our clients.  Career Benefits: Fast Track Career Advancement Based on Your Hard Work (promote within 1-2 years) State-Of-The-Art Training Platforms (we'll train you) Multiple Product Lines - Extensive Portfolio Industry Leading Compensation and Rewards Programs $60k - $110k (DOE\DOP) Monthly and Quarterly Bonuses (up to 16 bonuses per year) Performance and Growth Sharing Bonuses in the company you're helping to build Long Term Wealth Building Opportunities Career Development and Mentorship from Servant Leadership Relaxed Flexible Work Environment (we are fun and family)  Next Level Support and Training:Our success depends on your success, that's why we have a super-responsive team of experts making sure every Account Manager has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished business leaders will teach you their most successful formulas and execution strategies that directly lead to success.  Junior Account Manager Essentials: Accountable and Coachable Team Player A Passion for Helping Other People Everyday Computer and Internet Savvy (CRM helpful) Excellent Verbal and Written Communication Skills Commitment to Excellence High Personal Integrity and Character Good Work Ethic, Self-Motivation Local candidates only About USHA: Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others. A Company Committed to Your Success - Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement... because nowhere else in America will you find a company that is more committed to your success than USHA. You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs and budget... in one seamless package. We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.
Full-Time
Inside Sales Rep
Advisors Virginia
Fairfax VA, US
Fairfax VA, US
Inside Sales Rep We are looking for career minded individuals. This is not a job, it's a lifestyle. As an Inside Sales Rep, you'll work directly with America's self-employed small business owners and individuals to help them access an array of innovative and affordable benefit solutions. As demand for our products continue to increase, you will advise clients on a portfolio of benefits designed for their unique situation. You will also provide trusted guidance to help them find the solutions that best fits their individual needs. Skills Required Strong communication and interpersonal skills. Must be coachable. Good CRM proficiency and capability of effectively handling web demos, executing full sales presentations during sales process. Ability to work in a fast-paced and highly growing business! Customer focused approach and ability to learn and adapt to needs and changes quickly! Local Candidates Only The position we are looking to fill is not for just anyone. We are looking for someone special. It is not a 9 - 5 job where you get paid just to walk in the door and breathe. We are looking for that special person who wants to earn an income equal to the effort, time and energy they put in. Career Benefits Industry leading Compensation (Most Attractive Incentive and Reward Programs) Performance bonuses 1st year income level potential $65,000 to 125k+ Ownership Program in the company Free Company Generated Leads
Full-Time
SENIOR BUYER
Loudoun County Government
Leesburg VA, US
Leesburg VA, US
SENIOR BUYER Recruitment #24-122-0161 Date Opened 9/22/2023 08:00:00 AM Closing Date 10/6/2023 11:59:00 PM Salary Range $59,719.62-$101,523.34 Department DEPARTMENT OF FINANCE AND PROCUREMENT Job Type Open and Competitive Full/Part-Time Full-Time Benefits Full Benefits Reg/Temp Regular Go Back Apply View Benefits Job Description Loudoun County's national award-winning Procurement office is seeking a highly motivated Senior Buyer to support County-wide departments with their small purchasing requirements. This position is responsible for most contracts county-wide with a value up to $200,000 including negotiating, signing and awarding. An experienced individual is needed to contract for a wide variety of goods and services in compliance with the Virginia Public Procurement Act within the parameters of the Procurement Resolution guidelines and goals. Duties include but are not limited to: Assisting departments with small purchase needs Drafting and awarding informal solicitations Negotiating and awarding informal contracts Providing procurement research, advice, and guidance to department heads, division/program/project managers, vendors, and other government procurement offices Responds to FOIA requests Issuing contract and non-contract purchase orders Loudoun County Regular Full-time Employees are eligible for full benefits including but not limited to the following as a part of a total rewards package! Retirement from the Virginia Retirement System (VRS) Annual leave Sick leave Annual Paid Holidays Group Health Plan Group Life Insurance Exceptional Performance Recognition Credit Union Membership Employee Assistance Program (EAP) Education and Career Development Hiring salary commensurate with experience. This position is eligible for up to three (3) days a week of telework in accordance with the County's Telework Policy. Job Requirements Requires any combination of education and experience equivalent to a bachelor's degree in Business Administration or related field and two years of work experience in procurement of goods and services along with experience working with ERP and web-based systems. Excellent written and oral communication and public presentation skills, as well as attention to detail and good organization and planning skills are essential for this challenging position. Successful candidate must have excellent computer and research skills. Knowledge of the Virginia Public Procurement Act is preferred, but training will be provided. State or local government experience is desired. Hold certification as CPPB or NIGP-CPP preferred. Post Conditional Offer Contingencies Employment is contingent upon successful completion of criminal and credit background checks. Click on a link below to apply for this position: Fill out the Application NOW using the Internet. If you have questions about how to apply online, you may contact us by phone at (703) 777-0213 or email us at HR@loudoun.gov. EOE.
Full-Time
Sr. Manager, NA FI Top Account
Visa
Ashburn VA, US
Ashburn VA, US
Company DescriptionVisa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.Job DescriptionTheSeniorManager, NA FI Super Regional Accountsis responsible for supporting a top FI account across all product lines. The role requires an experienced data driven sales strategy professional who can strategically uncover opportunities drive increased usage and new adoption growth of Visa products and services by intimately understanding our partners' needs and priorities. This role is highly visible to executive management. The individual will work across consumer, small business and cobrand credit products as well as VCA, product, risk, client services and pricing and interchanges teams to execute partnership agreements and deliverables that are typically highly complex, strategic, and cross-functional in nature.Essential FunctionsAccount Management:Deliver an exceptional experience with Visa for the client by understanding their needs, working across the Visa solutions stack, and acting as an internal advocate for the clientCreate and execute account plans to grow partners' businesses and Visa revenueCollaborate with internal teams to match the right opportunities with each partner and ensure product and project implementations are on track and delivering against planBecome intimately familiar with partner contracts to execute each relationship accordinglyFind solutions to partner issues that ariseProactively identify and solve complex problems that impact the management, relationship and direction of the businessData & Reporting:Keep opportunities up to date in Microsoft DynamicsTrack key KPIs, such as Revenue, PV, InterchangeUse data and reporting to drive opportunities and prioritize demands.Illustrative Strategic Projects:Drive Growth in existing Co-Brand Cards and Identify new joint clientsConduct competitive analysis on Credit products and the value proposition and return value of rewards and identify opportunity opportunities.Fintech landscape for small business opportunities to drive stickinessAI/ML application in fraud and dispute management to reduce back office cost and accelerate adjudicationDevelop holistic account plan with associated engagement plan to drive outcomes leveraging executive committee members and other senior leaders at VisaThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.QualificationsBasic Qualification8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD* Partnership and/or sales strategy experiencePayments industry experienceAnalytical, data driven problem solvingExcellent client relationship management skills with demonstrated track record of managing partnerships through all stages and strategic selling Preferred Qualifications9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhDTeamwork, interpersonal and relationship-building skills, and ability to lead by influence and exampleProven ability to partner, communicate and manage/navigate through multipledisciplines and organizational groupsExperience managing up, building Executive Level communications anddelivering presentationsExecutive presence. Strong written and oral communication, including large-group presentationsA willingness and ability to be flexible and do what is needed across the teamDemonstrated ability to ramp-up quickly, manage multiple workstreams at thesame time, and work with sense of urgencyAbility to explain complex business and technical concepts to broadaudiences in an approachable wayDemonstrated thought leadership and the aptitude to think creatively andidentify new ways to innovateProficient in Microsoft Word, Excel, and PowerPointAdditional InformationWork Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel5-10% of the time.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 128,100.00 to 166,500.00 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Videos To Watchhttps://www.youtube.com/watch?v=Dbpe2T5Z_Jo
Full-Time
Customer Service Agent
RP Pro Services
Ashburn VA, US
Ashburn VA, US
DescriptionRP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We're an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.RP is seeking world class Customer Service Agents to provide support to small business owners in a crisis contract center. In this role, you will ensure each customer receives the best and most efficient and effective service possible in a people-first environment that values your expertise, encourages entrepreneurship, and promotes and rewards innovation. You'll answer inbound calls and provide solutions additionally via email. We are seeking candidate who thrive in a fast-paced, demanding, and ever-changing contact center environment. This is currently a non-supervisory, remote.Responsibilities: You'll answer inbound calls from customers that are specific to certain programs; you'll utilize a playbook to determine which script is appropriate and follow for guidance. You'll provide world class customer service by ensuring that all customers receive the best and most efficient and effective service possible You'll use a template to respond to email from customers You'll accurately document the resolution of all calls or emails in the prescribed customer relationship management system(s) You'll accurately confirm the identity or "authenticating" customers before providing account-specific information to help prevent fraud, ensure privacy rights are protected, and avoid a data breach You'll review customer account information in SBA systems and correctly conveying information and/or status updates to help customers resolve their issues or reach the correct department at SBA or elsewhere You'll Communicate verbally or in writing in a clear and professional manner with customers and all contact center project team staff Others duties as assigned RequirementsRequired Qualification: Associates degree. Military experience considered in lieu of education. 2 years of experience in customer facing environments. Additional education may be considered in lieu of experience. Prior customer service experience with an emphasis on call/contract center experience Prior experience answering and providing solutions to callers Excellent customer service skills Conflict resolution skills Excellent verbal and written communication skills Knowledge and experience using the Microsoft Office (e.g., Word, Teams, Excel) suite is required Familiarity and experience using a customer contact telephone system and/or a customer relationship management system is required Familiarity with web-based systems and tools Ability to work cooperatively and effectively with clients and coworkers to achieve client delivery goals and expectations The ability to work for any US employer without requiring sponsorship Preferred Qualifications:Bachelor's degree in a related fieldBenefits Health Benefits: Medical, Vision, Dental 4% retirement match with 100% vesting Company paid STD and LTD Company paid basic life insurance Vacation and Sick Leave RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full-Time
Team Lead
RP Pro Services
Ashburn VA, US
Ashburn VA, US
DescriptionRP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We're an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.RP is seeking world class Team Leads to provide support to small business owners in a crisis contract center. In this role, you will ensure each customer receives the best and most efficient and effective service possible in a people-first environment that values your expertise, encourages entrepreneurship, and promotes and rewards innovation. You'll answer inbound calls and provide solutions additionally via email. We are seeking candidate who can be a resource for their team and help to provide the newest resources in order to be successful. We are seeking candidate who thrive in a fast-paced, demanding, and ever-changing contact center environment. This is a non-supervisory, remote position.Responsibilities: You'll be a resource and provide up to date material to team members You'll approve timesheets as needed for a team of contact center agents You'll providing training resources and serve as an escalation point for agents You'll answer inbound calls from customer and use playbooks to ensure a solution is provided You'll provide world class customer service by ensuring that all customers receive the best and most efficient and effective service possible You'll use a script to resolve phone inquiries You'll use a template to respond to email from customers You'll document the resolution of all calls or emails in the prescribed customer relationship management system(s) You'll accurately confirm the identity or "authenticating" customers before providing account-specific information to help prevent fraud, ensure privacy rights are protected, and avoid a data breach You'll review customer account information in SBA systems and correctly conveying information and/or status updates to help customers resolve their issues or reach the correct department at SBA or elsewhere You'll communicate verbally or in writing in a clear and professional manner with customers and all contact center project team staff You'll be a resource and provide up to date material to team members Others duties as assigned RequirementsRequired Qualification: Associates degree. Military experience considered in lieu of education. 3 years of experience in customer facing environments. Additional education may be considered in lieu of experience. Prior customer service experience Excellent customer service skills Conflict resolution skills Excellent verbal and written communication skills Knowledge and experience using the Microsoft Office (e.g., Word, Teams, Excel) suite is required Familiarity and experience using a customer contact telephone system and/or a customer relationship management system is required Familiarity with web-based systems and tools Ability to work cooperatively and effectively with clients and coworkers to achieve client delivery goals and expectations The ability to work for any US employer without requiring sponsorship Preferred Qualifications:Bachelor's degree in a related field Benefits Vacation and Paid Sick Leave Health Benefits: Medical, Vision, Dental 4% retirement match on employee deferrals with 100% vesting Company paid STD and LTD Company paid basic life insurance RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full-Time
Customer Service Sales Advisor
Advisors DC Virginia
Mclean VA, US
Mclean VA, US
Customer Service Sales Advisor  Make a Difference:As a result of current economic conditions, our clients are looking for viable alternatives to their current benefit programs and the demand for our products and services has never been higher! Our Advisors can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of innovative and affordable benefits and business services. Our trusted advisors planning can impact, and protect, families for generations. We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients. Career Benefits: Fast Track Career Advancement Based on Your Hard Work (less than 1 year) Industry Leading Compensation and Rewards Programs $53k - $106k First Year Income Potential Profit Sharing Program in the company you're helping to build Long Term Income Streams Monthly and Quarterly Bonuses (up to 16 bonuses per year) Extensive Product Portfolio - Multiple Product Lines State-Of-The-Art Training Platforms Annual Award Trips and Meetings (Incredible Locations) Coaching and Mentorship from Servant Leadership Relaxed Flexible Work Environment (we are fun and family) Next Level Training and Support:Our success depends on your success, that's why we have a super-responsive team of experts making sure every Advisor has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and work strategies that directly lead to their successes. Customer Service Sales Advisor Essentials: High Personal Integrity and Character Excellent Verbal and Written Communication Skills Commitment to Excellence A Passion for Helping Other People Everyday Work Ethic, Self-Motivation, and a Desire to Succeed Coachable & Accountable Team Player Local Candidates Only
Full-Time
Human Resources Generalist
The Kenific Group Inc.
Leesburg VA, US
Leesburg VA, US
Company Overview: The Kenific Group, Inc. (KGI) is a private, small business based in the Washington, DC, area. KGI was founded in 2011, initially providing acquisition and supply chain management services to the U.S. Coast Guard. KGI has used this experience to expand our service offerings to other agencies within the Department of Homeland Security (DHS), the Department of Defense (DoD), and the U.S. Postal Service (USPS). Our service offerings have grown in the past ten years, including infrastructure resiliency, contact center operations, information technology, software engineering, program management, strategic communications, engineering, and cybersecurity. We have also grown our customer base to include commercial clients. Position Summary KGI is seeking a full-time, experienced Human Resources Generalist. The HR Generalist acts as a business partner by implementing Company's HR strategy and providing daily HR guidance, tools, and support to local management teams. This position represents the overall HR function with the highest level of integrity, sharing the Company's vision and operating principles. Primary Responsibilities Responsible for providing human resources support, including but not limited to company policies, onboarding, offboarding, and solving employee relations issues. Updates employee records with changes and/or corrections in employment status, including salary, position information, scheduled hours, and personal information. Responsible for assisting with Benefits and 401k Administration, enrollment, terminations, and annual open enrollment. Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion, particularly regarding Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives. Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, and human resources. Tracks performance ratings and compiles HR-related statistics for the assigned group(s). Assists hiring managers in choosing appropriate company jobs to best suit business needs; drafts or edits new job descriptions as the need arises. Collaborates with Recruiting team throughout the recruitment process through the onboarding of new staff. Must effectively recommend opportunities for continuous improvement to current processes and procedures. Ensures compliance with federal, state, and local employment laws, regulations, and company policies. Other duties as assigned to support the HR team. Skills/Qualifications: Solid understanding of Human Resources principals, concepts, best practices and standards. Experience working with and knowledge of federal and state employment laws. Proficient in HRIS systems, particularly iSolved. Proficient and confident in Microsoft Office Suite. Requires high level competency in PowerPoint, Word and Excel. Excellent communication and presentation skills with the ability to work with staff at all levels of the organization. Proven problem-solving skills. Ability to manage HR projects from idea through completion by establishing and adhering to project plans and deadlines. Highly organized and detail-oriented with the ability to handle multiple projects simultaneously while exceeding established goals and objectives. Strong worth ethic and send of urgency with a customer service focused mindset. Able to interact effectively with internal and external customers in various positions. Education/Experience Requirements: Bachelor's Degree in a related field required; equivalent experience considered in lieu of degree. Minimum three (3) years of related professional experience required in HR. Experience working in a federal government contracting environment is a plus. A minimum of 2 years of direct experience onboarding and offboarding employees. PHR or SPHR or similar certification desired. Work Location: Leesburg, VA (Hybrid) We are always looking for good people! The Kenific Group is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity.In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account. In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position. Additional details may be found at https://kenificgroup.com/careers/ KGI is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. E-Verify Employer. The Kenific Group, Inc https://kenificgroup.isolvedhire.com
Full-Time
Team Manager
RP Pro Services
Ashburn VA, US
Ashburn VA, US
DescriptionRP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We're an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.RP is seeking world class Team Managers to provide support to small business owners in a crisis contract center. In this role, you will ensure each customer receives the best and most efficient and effective service possible in a people-first environment that values your expertise, encourages entrepreneurship, and promotes and rewards innovation. You'll assist a team of individuals who answer inbound calls and provide solutions additionally via email, while also engaging in customer calls as well. We are seeking candidate who can be a resource for their team and help to provide the newest resources in order to be successful. We are seeking candidate who thrive in a fast-paced, demanding, and ever-changing contact center environment. This is a supervisory, remote position.Responsibilities: You'll be responsible for performance and personnel support for a team of contact center agents You'll be responsible for working with the RP Management team to elicit feedback and deliver this in real time You'll be responsible for facilitating, and supporting, performance reviews You'll be responsible for approving and rejecting timesheets; recommending changes You'll be responsible for monitoring out of office requests You'll provide training resources and serve as an escalation point for team members, inclusive of escalation during live calls You'll answer inbound calls from customer and use playbooks to ensure a solution is provided You'll provide world class customer service by ensuring that all customers receive the best and most efficient and effective service possible You'll provide performance feedback You'll use a script to resolve phone inquiries You'll use a template to respond to email from customers You'll document the resolution of all calls or emails in the prescribed customer relationship management system(s) You'll accurately confirming the identity or "authenticating" customers before providing account-specific information to help prevent fraud, ensure privacy rights are protected, and avoid a data breach You'll review customer account information in SBA systems and correctly conveying information and/or status updates to help customers resolve their issues or reach the correct department at SBA or elsewhere You'll communicate verbally or in writing in a clear and professional manner with customers and all contact center project team staff You'll be a resource and provide up to date material to team members Others duties as assigned RequirementsExperience:Required Qualification: Associates degree. Military experience considered in lieu of education. 5 years of experience in customer facing environments. Additional education may be considered in lieu of experience. Prior customer service experience Prior management experience Excellent customer service skills Conflict resolution skills Excellent verbal and written communication skills Knowledge and experience using the Microsoft Office (e.g., Word, Teams, Excel) suite is required Familiarity and experience using a customer contact telephone system and/or a customer relationship management system is required Familiarity with web-based systems and tools Ability to work cooperatively and effectively with clients and coworkers to achieve client delivery goals and expectations The ability to work for any US employer without requiring sponsorship Preferred Qualifications:Bachelor's degree in a related field Benefits Vacation and Paid Sick Leave Health Benefits: Medical, Vision, Dental 4% retirement match on employee deferrals with 100% vesting Company paid STD and LTD Company paid basic life insurance RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full-Time
Senior Audit SME
RP Pro Services
Ashburn VA, US
Ashburn VA, US
DescriptionRP Professional Services is a rapidly growing Technology consulting firm headquartered in Virginia. We're an 8a and Service-Disabled Veteran-Owned Small Business (SDVOSB) serving both federal and commercial customers. At RP, we help our clients achieve their mission by developing value-driven, customized solutions that are executed by the best people. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built!As a Senior Audit SME at RP, you'll work at the center of Accounting, Finance, Operations, to manage, administer, and maintain critical audit compliance for RP. The ideal individual will leverage knowledge of federal contracting to guide decision-making, minimize risk, and ensure compliance with laws, regulations, and policies. As a key member of our 'People, Not Just Resources' organization, your ability to shape the internal operating infrastructure will improve the employee experience and increase employee access to the resources needed to successfully deliver to our customers in an efficient, compliant manner. You will support both internal and external stakeholders regarding agreement, proposal, contract administration, and business needs; in coordination with other RP functions, to include Operations, Finance, Accounting, Proposals, and Delivery. This position is currently a remote position. It is currently non-supervisory and there may be the expectation of occasional travel to our HQ office in Ashburn, VA (less than 10%). Responsibilities: Perform audits of financial statements in accordance with Generally Accepted Auditing Standards (GAAS) as well as Reviews and Compilations Support, plan and execute internal audits (i.e.: Tax, 401k) Review and examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting standards Study, document, and evaluate the internal controls and remain up to date in industry knowledge Ensure that auditing services are delivered consistent with client requirements and industry standards, as well as independence requirements Provide SME on technical accounting matters and accounting estimates to ensure conformity with Company policies and generally accepted accounting principles Present audit findings and find ways to increase compliance and efficiency RequirementsBachelors or Masters in Business Administration, Accounting, MIS, Finance, or a related field 10+ years of relevant Accounting/Audit experience in the GovCon industry. Additional experience may be considered in lieu of the educational requirements Proven experience as an auditor In-depth understanding of auditing and control practices Strong Project Management and Risk Management skills Strong communication skills and ability to oversee Management Action plans Advanced knowledge of Audit Reports, Audit Functions, Audit Processes, etc. Advanced knowledge of Accounting compliance and regulations Bachelors or Masters in Business Administration, Accounting, MIS, Finance, or a related field Financial/Audit Certifications such as: CIA, CPA, CFE, CFSA, CISA, CAMS Benefits Health Benefits: Medical, Vision, Dental 4% retirement match with 100% vesting Company paid STD and LTD Company paid basic life insurance Competitive PTO package RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Full-Time
Account Executive
DataBank Holdings, Ltd.
Ashburn VA, US
Ashburn VA, US
DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank's managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve their technology performance and allow them to focus on their core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX.DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law. The Account Executive positions main responsibility is prospecting for new opportunities, managing the sales cycle, and most importantly selling new service contracts within his/her assigned geographic area. The Account Executive will be assigned a sales quota including both Cloud/Managed Services and Colocation services. The Account Executive must be able to promote and evangelize DataBank and its services, prospect for new business, perform presentations before both small & large audiences, manage the entire sales cycle (including but not limited to: identifying decision makers, budget, timelines and motivating factors), manage forecasting and sales funnel, and most importantly: close the deal. The Account Executive should be able to work as part of a team environment. The Account Executive will need to be a self-starter with strong written and verbal communication skills, organizational skills and the ability to multi-task. They will also need technical sales knowledge in Cloud, Managed Services and Data Center technology. Focus is "Sell New Logos!" ResponsibilitiesCommunicating (verbal and formal presentation) the value proposition of Databank to qualified prospects on the phone and in person.Demonstrate an understanding of Databank core services and how they stand above the competition.Gathering and assessing customer requirements that will be used to create proposals and to close New Logo business.Work closely with internal departments to ensure correct service delivery. Regular communication with the customer of the current business needs through periodic reviews which will include a Customer Support Representative from Operations.Thorough understanding of the customer's contracts.Act as a resource to the customer in understanding the services DataBank offers.Display a thorough business understanding of the hosted environment.Seek opportunities to provide additional solutions to the customer's business needs.Engage Operations resources to resolve quality of service issues.Understand and articulate (orally, written PowerPoint presentation) the company value proposition into specific customer benefits.Other duties as assigned QualificationsBachelor's degree required and/or Associates degree with 5 years or more relevant sells work and IT industry experience.3-5 years + outside sales experience with consistent 100% quota attainment.3-5 years' experience in technology-related sales, account management, private cloud services, hosting and/or colocation.3-5 years' experience with disaster recover/background experience and selling applications (VMware, Windows, Cloud, Linux).Preferred background in Account Management, colocation, managed services and/or carrier services. Follows a methodical sales process; Ability to craft and execute a total solution vs. a point solution sale.Demonstrated presentation, organization, and time management skills.Passionate about achieving individual and team success; Self-driven, motivated and results oriented, with a strong experience level of contact and networking base.Excellent communication skills (written & verbal) to successfully translate customer goals into a sales strategy to support revenue achievements. BenefitsHealth, Dental, and Vision packagesShort-Term and Long-Term Disability InsuranceLife Insurance401k with company matchPaid Time Off and Holidays
Full-Time
Associate Wealth Advisor - VWG Wealth Management
Hightower Advisors
Vienna VA, US
Vienna VA, US
Associate Wealth Advisor - VWG Wealth Management Vienna, VA 22180, USA Req #502 Thursday, August 31, 2023 Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations, and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of "well-th. rebalanced." Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).Your Future Team VWG Wealth Management implements creative, planning-driven wealth management solutions for individuals, families and small businesses. We are motivated to excellence in our service to clients. Motivated by personal integrity and care for our clients, every member of our team leads. Job Overview The Associate Wealth Advisor works with and reports to the Lead Advisor to manage assigned client households. The associate supports client relationships with an emphasis on financial planning. You will work in a team environment and collaborate with members of the investment team, financial planning team, service team and other wealth advisors. You will provide the opportunity to grow into a Lead Advisor, managing client relationships. This is a full-time position.Essential Functions Work with Lead Advisors to manage client relationships with the goal of becoming primary advisor on relationship. Prepare client deliverables and participate in client review meetings, taking notes and following-up on relevant items; begin to cultivate client relationships. Work with Lead Advisors to manage a schedule of client reviews; reach out to clients to schedule meetings. Review client financial data and gather information from statements, tax returns, insurance policies, and estate plans to prepare financial plans using eMoney software. Collaborate with client service team and investment team on operational and investment related tasks. Work with lead advisor and financial planning team to implement financial plan recommendations. Help present client advice to individual clients following our planning processes, investment strategy and fiduciary standard. Continue to expand knowledge across all departments of financial planning, including cash flow management, investments, insurance, tax strategy, retirement analysis and estate planning. Network with the business community to help increase visibility of VWG brand. Contribute content for ongoing education workshop series, firm newsletters, and blog posts. Achieve proficiency in relevant technologies including eMoney Financial Planning software, BlackDiamond performance reporting platform and Fidelity's Wealthscape execution platform. Competencies Excellent verbal, written, presentation and interpersonal skills Detail-oriented with the ability to prioritize and organize workflow Keep current on and use best business practices Comfortable working with clients in person and over the phone in a professional manor Technology skills: Microsoft applications (Outlook, Excel, PowerPoint and Word) Use collaborative team approach Commit to exceeding client expectations Weigh alternatives against goals and arrive at reasonable decisions Listen and respond to client questions Required Education and Experience Bachelor's degree 2-5 years in a wealth management related position Committed to starting CFP program within first year of employment Work EnvironmentThis job operates in a professional office environment. You will use standard office equipment such as computer, phones, copiers, filing cabinets and fax machines. TravelOccasional local travel may be required.AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law. You are a U.S. citizen, U.S. permanent resident or have other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future. Other details Pay Type Salary Apply Now Vienna, VA 22180, USA Share this job:
Full-Time
Auditor III
Fairfax County Government
Fairfax VA, US
Fairfax VA, US
Job Announcement Position located in the Personal Property Division. Conducts complex audits to include administrative tax appeals of Business, Professional and Occupational license tax (BPOL) and business tangible personal property tax (BPP) returns. Designs and implements team audits, provides technical guidance to other staff regarding the research of taxpayer records and state/county laws, regulations, and case histories. Conducts sensitive interviews/field investigations to gather pertinent information and records/documentation. Assists in establishing criteria for the selection of returns or businesses for audit and in the development of Division wide audit practices and procedures. Conducts in-depth and detailed research projects to determine the impact of pending state and federal legislation in the area of specialty. Researches and interprets drafts technical bulletins, Internal Memorandums and state rulings. May appear in court as an expert witness. Contacts businesses and their representatives to advise them of and to schedule audits, obtain accounting records and other financial information, and to discuss audit findings, which may include additional taxes, penalties, and interest. Assists the discovery and compliance staff in the resolution of complex tax matters related to compliance with the tax laws. Performs other research and special projects as assigned. Employment Standards MINIMUM QUALIFICATIONS:Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")Graduation from an accredited four-year college or university with a bachelor's degree in business administration, public administration, or a related field, with major course work in accounting, auditing, or finance; Plus, three years of professional experience in auditing or accounting.NECESSARY SPECIAL REQUIREMENTS:The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.PREFERRED QUALIFICATIONS:Thorough knowledge of accounting principles, methods, and practices combined with thorough knowledge of management principles, methods and practices;Experience working for a local or federal government in tax, auditing, accounting or finance;Experience in conducting audits of both large and small businesses;Experience in financial statement auditing or accounting;Experience in preparing or auditing business income tax or gross receipts tax;Experience in interpreting state and county codes to determine proper tax implications;Experience in conducting peer reviews and actively participating in working group sessions;Experience handling various time-sensitive audit projects and completing them in a timely manner; Strong research, writing, and presentation skills;Ability to analyze, interpret and evaluate accounting data and complex tax issues in order to make findings and/or recommendations, then communicating them clearly and concisely both orally and in writing;Experience with basic Microsoft Office products to include Word, Excel and Outlook and ability to work effectively with minimum supervision;CPA (Certified Public Accountant).PHYSICAL REQUIREMENTS:Position is basically sedentary, but requires some walking, standing & carrying items up to 40 lbs. in weight. All duties performed with or without reasonable accommodations.SELECTION PROCEDURE:Panel Interview and may include a practical exercise.The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.#LI-LD1
Full-Time
Sales Representative
Deltek, Inc.
Herndon VA, US
Herndon VA, US
22-Sep-2023 GovWin IQ Sales Representative US Herndon, VA, US Tampa, FL 8854BR Company Summary As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com Business Summary The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers' needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships - join our highly collaborative team to help power project success for our customers. Position Responsibilities GovWin IQ (part of Deltek) is the essential source for information, teaming and software solutions to help organizations find, manage, and win government business. Thousands of businesses ranging from small to large choose GovWin IQ to power their government strategies. A leader in the marketplace, this is a growing business that has experienced tremendous growth, with an emphasis on collaboration and career development. As a Sales Representative on our GovWin IQ team, your work directly impacts the success of our business! You will be part of a highly collaborative team, who share common goals and interests, which is to be a successful sales team who helps connect the best market intelligence tool in the public sector to customers who are in support of our nation's missions.The role is based in Tampa, FL (work from home) or based in DC/MD/Northern VA (hybrid - up to 3 days in the corporate headquarters office).What you will do: Qualify, Prospect and Close Deals!Create new client relationships, generate net new revenue, and bring value to clients through our solutions.Understand the value of the solution, work a sales cycle from prospecting to close, and be an expert at uncovering and solving the client's pain. Prospect and sell to executives in industries spanning from IT, Professional Services, Architecture & Engineering, and Aerospace & Defense - amongst many others.Gain tremendous knowledge of the public sector, the government contracting market, and the go-to-market strategies of the various industries we support. Best part of being in sales at Deltek and GovWin IQ: 2 month training and onboarding program before being 'quota live'Structured onboarding program including 1:1 manager-led and peer-led trainings, product training, mentor assignment, and 1 week intensive Deltek sales training program for all new sales hires.An organization that is experiencing year-over-year growth, with the goal of being a $1b company by 2024Collaborative Culture with tight alignment between Sales and all functions within the organization, with a common goal of helping our sellers and clients be successfulDedication to continuous learning, coaching, mentorship and professional development.Well-defined career path aimed at helping our staff build the skills and competencies needed to be successful in the current role, and set them up for success in their future role.Informal and formal mentorship to help staff be successful and navigate both internally and externallyHalf days every other Friday, called 'Project Nation Days'!Team of Sales Engineers, Sales Development Reps, and Product Analysts who will work with you to build and close business. Qualifications In this role, it's vital that you are always analyzing customer and market needs, while collaborating with your internal team to build pipeline and close new business.Must be passionate about solving client challenges and helping them understand the value you bring. You are curious, persistent, and passionate by nature.2+ years of experience showing a proven track record of quota attainment in a B2B or B2G environmentProven track record of building, managing, and closing pipeline with an understanding of how to forecast accurately on a monthly and quarterly basis. Successfully managed and owned entire sales cycles, from building pipeline, running business discovery, conducting product demonstration, opportunity management, and closing the saleStrong interpersonal, telephone and written communications skillsExperience with technology and tools such as Salesforce.com and Salesloft a plus.Government contracting knowledge (Federal, State, Local, and Education) is a plus. Travel Requirements 10% EEO Statement Deltek, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. E-Verify Statement Deltek, Inc., utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for Deltek is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify is a registered trademark of the United States Department of Homeland Security. Applicant Privacy Notice Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you ("Personal Data") to administer and evaluate your application. We are the "controller" of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice. Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.
Full-Time
Collaboration TSA - US Federal Civilian Agencies
Cisco Systems, Inc.
Herndon VA, US
Herndon VA, US
Why You'll Love CiscoWe change the World; you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.What You'll DoIn this pre-sales engineering role, you'll be responsible for driving customer activities and discussions that lead to customers consuming Cisco's FedRAMP cloud collaboration solutions. You'll investigate and understand customer's business challenges and help them overcome these challenges by moving them to Cisco's FedRAMP Webex Calling and accompanying offers. You'll convince customers using on-prem UC and Contact Center solutions to move to Cisco's cloud. In addition, you will help customers improve their hybrid work experience with Cisco's video offerings.Who You'll Work WithYou will work closely with the US Public Sector Sales team. As we continue to uphold our standard of excellence in USPS, we are embracing unprecedented innovation as tremendous opportunity for growth. We succeed because we listen to our customers and anticipate their needs as the market shifts and technology transitions accelerate. Our culture is one of support and empowerment.Who You AreYou are dedicated and have a solid understanding of Cisco's Webex Calling solution and are able to convince customers to consume it. You're inquisitive and able to have conversations with non-IT customers about their challenges in a hybrid work environment. You are able to have in-depth conversations around Contact Center technology and are intimately familiar with Cisco's Contact Center portfolio. You have solid understanding of Cisco's video offering and have pre-sales engineering experience.A nice-to-have is background in large Federal accounts and are familiar with the FedRAMP cloud certification process.There will be some travel required for this role. However, we will greatly promote the appropriate use of Telepresence and Webex, to allow the virtualization of all resources on this team.This role with work with established Cisco Account Managers, Systems Engineers and Cisco Collaboration Partners to plan Sales Strategy, develop proposals, deliver customer presentations and demonstrations to close business.RequirementsMinimum seven years' experience in the voice communications industry.In-depth knowledge of Cisco's Webex Calling solution and Control Hub management tools.Experience working with Cisco's Contact Center solutions and engaging in conversations with CC agents/supervisors.Good knowledge of Cisco's video portfolio.Solid understanding of Microsoft Teams and how it interacts/competes with Cisco's collaboration solutions.Understanding and operational experience with a routed and switched data network.Strong eye for business and customer presence.Ability to present topics in a clear and concise manner to many levels of technical abilities and audience sizes.While customer facing engagements will be the primary role, other duties will include:Training colleagues on Collaboration topics and practices.Developing standard methodologies in sales approaches and technical execution.Engagement with Cisco Professional Services and Channel teams, as well as Cisco partners in the geography to drive sales efforts.Effective collaboration and teaming with multiple internal teams and multiple levels of the organizations (Business Units, Account teams, Regional Management, Capital Leasing, Partners, Channels).Why Cisco? #WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you!Nearly every internet connection around the world touches Cisco. We're the Internet's optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it's not what we make but what we make happen which marks us out. We're helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We're helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.We tackle whatever challenges come our way. We have each other's backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we're committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
Full-Time
Contract Specialist Supervisor
Fairfax County Government
Fairfax VA, US
Fairfax VA, US
Job Announcement This is a staff position located in the Contracts Division of the county's central procurement department. The Contracts Division, comprised of three contract teams, supports the strategic contracting and procurement needs of over 60 Fairfax County government departments through the development, solicitation, award, and administration of major contracts.Serves as a first line supervisor for one contract team and performs the full range of supervisory functions to include but not limited to, assigning work and establishing workload priorities, establishing performance criteria and standards, evaluating performance. Provides procurement and contractual guidance to contracting and non-contracting staff in all facets of the acquisition process (to include contract planning, solicitation development, evaluation criteria, cost/price evaluation, contract negotiation, and general contract administration). Reviews work of subordinate contract specialists to ensure completeness, sound judgment, and compliance with established procedures. Trains, mentors, and develops staff, and provides guidance on procurement and contracting strategies.Responsible for major acquisitions requiring detailed analysis, reporting and negotiations; serves as primary liaison with customer departments (including, but not limited to a variety of Fairfax County Health and Human Service Departments). Analyzes team performance metrics to manage and monitor workload. Promotes sustainable and responsible procurement; collaborates with the supplier diversity coordinator to enhance small, women and minority-owned business participation; and responds to public record requests in accordance with statutory/regulatory requirements. This position works closely with the County Attorney, and Risk Management for assigned contracts.Candidate must have significant public procurement and contracting expertise required to develop and review solicitations, contracts, justifications and approvals, determinations and findings, and other contractual documents for conformance to established procurement policies.Note: The salary offer will not exceed the midpoint of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees. Employment Standards MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following:(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for Graduation from an accredited four-year college or university with major course work in public administration, business administration or a related field, including or supplemented by courses in purchasing and supply management principles, laws, methods and procedures; plus five years of progressively responsible experience in technical procurement work, including considerable experience with automated procurement systems.CERTIFICATES AND LICENSES REQUIRED:Certification by a nationally recognized professional purchasing organization is required.NECESSARY SPECIAL REQUIREMENTS:The appointee to this position will be required to complete a criminal background check and credit check to the satisfaction of the employer. PREFERRED QUALIFICATIONS: Five or more years of experience in public procurement and contracting.Two or more years of increasingly responsible supervisory experience.Degree in accounting, business, finance, law, contracts, purchasing, economics.Previous government experience (local, state, federal).Working knowledge of the Virginia Public Procurement Act.Experience in healthcare and human services contracting.Advanced knowledge of procurement and contract administration.Proficient with basic Microsoft Office Suite applications, SharePoint, and SAP Enterprise Software - Finance and Logistics.Strong communication skillsAbility to travel to and attend meetings, conferences, and site visits within and outside the area.PHYSICAL REQUIREMENTS: Duties are generally sedentary. Employees may be required to lift documents weighing no more than 10 pounds. All duties performed with or without reasonable accommodations.SELECTION PROCEDURE: Panel interview; may include practical exercise.The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.#LI-RS1
Full-Time
Mobile Associate - Retail Sales
T-Mobile
Reston VA, US
Reston VA, US
Job DescriptionBe unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!Job OverviewMobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.Job Responsibilities:Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.• Approaching service and sales needs with composure, integrity and compassion.Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:• How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.• Successfully identify and handoff small business leads.• Support team initiatives and create an inclusive environment Education:High School Diploma/GED (Required) Work Experience:6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities:Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications:• At least 18 years of age• Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):No Never stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
RETAIL
Full-Time
Program Manager - Military Workforce Development & Inclusion
Visa
Ashburn VA, US
Ashburn VA, US
Company DescriptionVisa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.Join Visa: A Network Working for Everyone.Job DescriptionWe are seeking a Program Manager to join the Military Talent Programs team, embedded in Visa's Global Talent Acquisition team. This Program Manager will play a key role in managing the Workforce Development and Inclusion pillars of Visa's new military hiring program. In this role you will be expected to stand-up and manage military fellowships, link into existing hiring programs to increase military representation and create new mechanisms to effectively onboard and develop military talent.This highly visible and critical work will positively impact hundreds of new military-affiliated hires and existing employees.To lead the program with integrity and influence, the ideal candidate should also be a veteran, military spouse, reservist, guardsmen or ally who has prior experience engaging with and advocating for the military community in a professional setting.Visa's Military Talent Program team is small and scrappy, and we're believe frugality breeds innovation. We value moving quickly, taking initiative, collaboration, open communication and ownership. We prioritize professional development, work-life harmony, and always take the time to celebrate the achievements of others. If we're not having fun while we work, we're doing it wrong.What You'll Do:Design and build the military workforce development strategy in the US, with a structure that can become global in the future,Develop high-touch onboarding and mentoring experiences for incoming military-affiliated new hiresCollaborate with existing talent channel and hiring program leads to increase military representation across Visa,Partner with the Military Employee Resource Group to identify workforce development participation,Identify military inclusion resources and create learning opportunities across the Visa workforce,Lead annual military-affiliated employee virtual conference, to drive internal engagement and celebrate the contributions of military-affiliated employees,Create program goals, measure progress, and report results to stakeholders and executive sponsors (net promoter score, hiring manager satisfaction score, conversion metrics, etc.),Bring stakeholders and team members at multiple organizational levels along on the initiative journey via user-friendly and timely communications leveraging multiple communication channels,Strengthen your team through best practices and by mentoring others,Apply leadership skills to all programmatic work and communications with others to create a program experience that people want to be a part of.QualificationsBasic Qualifications:5 or more years of relevant work experience (recruiting, program management, talent management, workforce development) with a bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.Military-affiliation (Veteran, Reservist, Military spouse, or National Guard) or deep subject matter expertise in military talent acquisitions and programs.Preferred Qualifications:6 or more years of work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhDPrior experience with a global technology company and/or leading veteran service organizationPrior experience working independently to lead and manage complex projects with multiple workstreams across stakeholders at both senior and junior levelsDemonstrated ability to convey key insights with data, strong storytelling capability, including building compelling narratives in PowerPointDemonstrated ability to learn quickly and achieve in-depth understanding of complex processes and systemsEffective leadership qualities, ability to influence without direct management authorityExperience managing conflict to achieve project goalsAdditional InformationU.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $101,800 to $125,000 USD, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.Work Hours: Varies upon the needs of the department.Travel Requirements: This position requires travel 10-15% of the time.This is a hybrid position:Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
Full-Time
Summer Associate Internship (Desktop Support)
Navy Federal Credit Union
Vienna VA, US
Vienna VA, US
Overview Desktop Support Services (DSS) focuses on our ~26,000 remote/campus users with software/hardware support. We use a ticketing system to prioritize and track issues for local or enterprise outages to reduce downtime and maintain connectivity with our membership. DSS also manages the onboarding/offboarding process so equipment gets into the hands of new hires in time to begin their work. To gain valuable insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network and interact with multiple departments. Receive guidance and direction from the team and management. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures. The Summer Associate will plan, install, and/or support ISD equipment including (but not limited to) workstations, printers, telephony systems, and audio/visual equipment. They will also participate in basic/routine tasks of limited impact and narrow scope requiring basic research/review. The Summer Associate should be willing to learn and combine theoretical knowledge with hands on experience while developing their professional skills. The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later. Responsibilities Build and maintain relationships with team members, management, key stakeholders, and/or external contacts (vendors, etc.) Document operating procedures for installations, configurations, and/or administration tasks Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices Maintain inventory control documentation on systems and components to ensure updates occur according to schedule Perform installation and configuration of workstations, printers, etc., as applicable Provides enterprise-wide administration and/or installation and maintenance for small, medium, and large systems/applications Provides prompt, efficient, and personalized assistance to meet customer requests; provides thorough, accurate information to complete customer service inquiries Provides technical support and troubleshooting Researches, analyzes, processes requests, and performs routine administrative tasks Develop, test, and implement systems and equipment; document results Identify, create, update, and adhere to applicable standards and procedures Perform other duties as assigned Qualifications Ability to work independently and in a team environment Basic organizational, planning, and time management skills Basic research, analytical, and problem solving skills Basic skill in diagnosing and troubleshooting issues Basic verbal and written communication skills Hours: Monday - Friday 8:00AM - 4:30PMLocation: 820 Follin Lane, Vienna, VA 22180 About Us You have goals, dreams, hobbies, and things you're passionate about-what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them-friends, family, and passions. And we're looking for team members who are passionate about our mission-making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:* Military Times 2022 Best for Vets Employers* WayUp Top 100 Internship Programs* Forbes 2022 The Best Employers for New Grads* Fortune Best Workplaces for Women* Fortune 100 Best Companies to Work For* Computerworld Best Places to Work in IT* Ripplematch Campus Forward Award - Excellence in Early Career Hiring* Fortune Best Place to Work for Financial and Insurance ServicesEqual Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/DisabilityDisclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market positionBank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Internship
Facilities Specialist
Tenacious Solutions, LLC
Rockville MD, US
Rockville MD, US
Job DescriptionJob DescriptionTenacious Solutions, LLC is seeking an Assistant Facilities Specialist to assist a federal client in the DC Metropolitan area.Primary job duties and responsibilities may include, but are not limited to the following:· Support day-to-day functions within facilities.· Coordinate and facilitate meetings.· Provide well written out budgets, justifications, scope of works.· Communicate with other various divisions to execute office moves and other projects funded by the agency.· Assist with monitoring and managing assigned spaces to ensure they are in compliance with General Services Administration (GSA) policy.· Assist with monitoring and managing highly sensitive documents.· Respond to Service calls.· Receive and screen incoming phone calls and greet visitors. Determine whether business requires the personal attention of the Director or whether to refer to another person in the organization. Make referrals to other offices and arranges for appointments accordingly.· Maintain appointments as appropriate, the priority and importance for such appointments and, in consultation with senior staff members, provides essential background data.· Arrange meetings with officials of the Agency, other government agencies, foreign missions, and outside private interests, and assures that officers invited are properly informed as to the purpose of the conference and are supplied with necessary background information.· Compose and type and/or transcribe correspondence, reports, memoranda, and other material from straight copy, or rough drafts utilizing a word processor, personal computer, typewriter, or a variety of other office machines.· Keep the manager advised of operational problems and handles matters not requiring executive disposition.· Prepare specialized spreadsheets and documents based upon unique specifications provided by Directorate principals.· Maintain directorate/division organization charts, functional/mission statements, operating instructions and procedures, personnel rosters, telephone directories.· Maintain recurring internal reports.· Review outgoing materials and correspondence for internal consistency and conformance with supervisor’s procedures; assure that proper clearances have been obtained, when needed.· Anticipate and prepare materials needed by the supervisor for conferences, correspondence, appointments, meetings, telephone calls, etc., and informs supervisor on matters to be considered.The ideal candidate will have:· Knowledge of management and organizational principles and practices sufficient to be able to identify operational problems, recommend solutions, and relay management decisions to organizational staff.· Skill in establishing priorities, coordinating work activities, and handling many projects in varying stages of completion.· Skill in establishing and maintaining effective working relationships with other employees, organizations and the public.· Skill in facilitating highly confidential matters related to the agency or departmental policy· Skill in exercising initiative, judgement, and decision making in solving problems and meeting organizational objectives· Knowledge of grammar, spelling, punctuation, and sentence structure sufficient to be able to compose and/or edit correspondence.· Experience using AutoCad· Skill in establishing office procedures to allow for an organized operation.· Skill in maintaining and organizing tiles that allows information to be retrieved quickly.· Ability to work and effectively communicate with all levels of management, including top executives and with senior officials of other agencies, foreign governments and national and international organizations.· Strong computer skills in Word, Outlook, Excel and PowerPoint, especially having knowledge of Outlook for maintaining appointment schedules. Other Considerations: This position is W-2 only; no Corp-to-Corp or 1099 candidate. Must be a US Citizen. Must be able to obtain a Secret Clearance. Job Type: Full-timeLocal candidates only: Washington, DC Area  Company DescriptionTenacious Solutions, LLC is an 8(a) certified small business interested in taking on the toughest challenges and producing long-lasting, quality results. Our goal is to support federal clients by providing top-notch quality professionals. We have a strong belief that our employees are our greatest asset, and we treat them as such. In addition to offering a competitive salary we also offer: •\thealth insurance•\tdental insurance•\tvision insurance •\t401(k) program with matching•\t3 weeks paid time off•\tpaid federal holidays•\temployee referral bonuses •\tpaid maternity/paternity leave Tenacious Solutions, LLC is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, political affiliation, veteran status, or any other legally protected status.Company DescriptionTenacious Solutions, LLC is an 8(a) certified small business interested in taking on the toughest challenges and producing long-lasting, quality results. Our goal is to support federal clients by providing top-notch quality professionals. \r\n\r\nWe have a strong belief that our employees are our greatest asset, and we treat them as such. In addition to offering a competitive salary we also offer: \r\n•\thealth insurance\r\n•\tdental insurance\r\n•\tvision insurance \r\n•\t401(k) program with matching\r\n•\t3 weeks paid time off\r\n•\tpaid federal holidays\r\n•\temployee referral bonuses \r\n•\tpaid maternity/paternity leave \r\n\r\nTenacious Solutions, LLC is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, political affiliation, veteran status, or any other legally protected status.
REAL ESTATE
Full-Time
Junior Account Manager
USHEALTH
Vienna VA, US | 17 miles away
No experience required
Salary not disclosed
Urgently Hiring
2 days ago

Job Description

Junior Account Manager


USHA Checks All the Career Boxes:

  • Job Security in a Recession Proof Industry
  • Industry Leading Compensation and Rewards Programs
  • Leadership Development and Rapid Career Advancement
  • Mission of HOPE
  • Safe and Clean Work Areas
  • Remote Work Opportunities
  • Inclusive and Diverse Teams
  • Flexible and Fun Work Environment

 
We're Growing!

Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Account Managers can make a real difference in people's lives. You'll work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. Our trusted advisors planning and guidance can impact and protect families for generations. We pride ourselves on being a diverse and unified company that shares our values of commitment and dedication with our clients.
 
 
Career Benefits:

  • Fast Track Career Advancement Based on Your Hard Work (promote within 1-2 years)
  • State-Of-The-Art Training Platforms (we'll train you)
  • Multiple Product Lines - Extensive Portfolio
  • Industry Leading Compensation and Rewards Programs
  • $60k - $110k (DOE\DOP)
  • Monthly and Quarterly Bonuses (up to 16 bonuses per year)
  • Performance and Growth Sharing Bonuses in the company you're helping to build
  • Long Term Wealth Building Opportunities
  • Career Development and Mentorship from Servant Leadership
  • Relaxed Flexible Work Environment (we are fun and family)

 
Next Level Support and Training:
Our success depends on your success, that's why we have a super-responsive team of experts making sure every Account Manager has everything they need to be at the top of their game. Real support means real leadership backing you up. You'll be armed with the tools and know how to best serve clients and take your career to the next level. In the classroom, online and in the field, our most accomplished business leaders will teach you their most successful formulas and execution strategies that directly lead to success.

 
Junior Account Manager Essentials:

  • Accountable and Coachable Team Player
  • A Passion for Helping Other People Everyday
  • Computer and Internet Savvy (CRM helpful)
  • Excellent Verbal and Written Communication Skills
  • Commitment to Excellence
  • High Personal Integrity and Character
  • Good Work Ethic, Self-Motivation
  • Local candidates only




About USHA:

Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA. For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.

A Company Committed to Your Success - Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement... because nowhere else in America will you find a company that is more committed to your success than USHA. You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services. As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs and budget... in one seamless package. We provide service that is fast, fair, and caring. Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.