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Manager, Medical Staff Credentialing
Cambridge Health Alliance
location-iconCambridge MA

Job DescriptionLocation: CHA Cambridge Hospital Work Days: 8am to 4:30pm / variable Category: Professional and Management Department: Medical Staff Office Job Type: Full time Work Shift: Day Hours/Week: 40Union: No Union Name: Non UnionDEPARTMENT DESCRIPTION:The department is responsible for the general management of all medical staff services functions including: credentialing, continuing medical education, and medical staff committee support. Summary:Under the direction of the Senior Director of Medical Staff Services, the Manager of Medical Staff Services will oversee and be responsible for the general management of all medical staff services functions include: credentialing, continuing medical education, and medical staff committee support. Coordinates and performs a variety of administrative duties required for provider enrollment with third-party insurance plans.Responsibilities:Credentialing and Provider Enrollment Assist Senior Director in supervising the credentialing and provider enrollment processes. Ensures credentialing of applicants for membership and appointment is coordinated accurately and timely in compliance with defined schedules. Coordinates primary source verification of initial and reappointment applications Oversees the collection of information by Credentials Coordinators to identify potential quality care issues, behavioral problems, appropriate education and training. I Leads the Credentialing Coordinators' team efforts to provide quality services to all customers Investigates issues of concern regarding applications, generates reports, and presents findings to the Senior Director as appropriate. Coordinates and monitors implementation and maintenance of accurate and up-to-date computerized database and credentials files for members of the Medical Staff and Allied Health Professionals. Assists the Senior Director in bringing about an enhancement of relationships with physicians by working effectively with physician leaders, new medical staff members, and physician office personnel. Serves as resource to Credentials Coordinators with regard to processes in credentialing and provider enrollment Identifies substantive issues and initiates further data collection as needed from internal and external sources Maintains understanding of NCQA, Joint Commission and state credentialing regulations Updates and maintains specialized databases, including but not limited to CAQH, HCAS and NPI registry to support the efficient maintenance and utilization of provider enrollment information Maintains working knowledge of credentialing verification databases and resources such as National Practitioner Data Bank, American Board of Medical Specialties and AMA profiling Maintains online clinical privileging database to insure effective communication of current privileges. Coordinates program changes with Senior Director and IT support. Supervises completion of applications to third party payers, tracks enrollment process and maintains application status in Intellicred database Participates in the planning, evaluation, revision of departmental policies, processes, and systems Monitor integrity of departmental credentialing software and communicates issues to Senior Director Assists Senior Director in thorough review of medical staff bylaws, Joint Commission standards, CHA policies Monitors expiring documentation reminder system Manage technical and administrative projects for the medical staff and provider enrollment as directed by Senior Director Develops and maintains a good working rapport with members of the Medical and Allied Health staff, and hospital personnel. Researches, facilitates and assists with resolution of issues related to provider enrollment, keeping Senior Director informed of progressContinuing Medical Education Serves as primary contact with Harvard Medical School Continuing Education program Manages submission of all CME reporting Manages CME Annual Needs Assessment and collects information from multiple departments Prepares annual and interim reports for HMS to insure continuing compliance with certification for continuing medical education programs at CHA Serve as resource for medical staff in setting parameters of goals and objectives for CHA CME programs to comply with HMS guidelinesMINIMUM QUALIFICATIONS:Other information:Equivalent years in a dynamic health care setting or related field can be substituted for the required experience.Certifications: National Association Medical Staff Services CPCS or CPMSM preferredWork Experience: One to three years of experience required in a healthcare setting in an administrative capacity. Previous credentialing experience in a hospital medical staff office or managed care organization preferred.In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Full Time
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Asset Management Staff Accountant
UniFirst
location-iconWilmington MA

The Asset Management Accountant position will be responsible for a range of accounting duties related to the Company's Capital Asset processes. This position works closely with other groups within the Company such as Accounting, Purchasing, Fleet, Engineering, IT, Accounts Payable, Tax and Audit as well as Company facilities located throughout the US and Canada.Analyze and review capital invoice payments as well as ensure timely capitalization of projects.Ensure that the accounting for the Company's capital assets is consistent with US GAAP as well as the Company policy.Reconcile and analyze accounts from the Asset Management subsidiary ledger to the General Ledger.Analyze and review vendor invoices to be vouchered for payment specifically related to location managed capital projects and new fleet purchases.Prepare and process journal entries required for month-end accounting close ensuring compliance with Corporate Accounting policies.Research and respond to information requests from various Corporate departments as well as internal and external auditors.Effectively communicate and support field locations to address capital questions and issues or provide information as requested.Provide support for monthly and quarterly close process.Complete other Ad Hoc requests, Corporate initiatives and projects as requested by Management.QualificationsExperience1-3 years of relevant experience in Asset Management or Fixed Asset preferredAdvanced proficiency in Microsoft Excel and WordStrong attention to detail and organizational skills, strong analytical and communication skills, must possess ability to multitask, and at times work independently.Experience in PeopleSoft, Oracle or SAP preferredKnowledge of US GAAPEducationBachelor's Degree in accounting or finance preferred.Benefits & Perks401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Direct Payroll Deposit, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail toTalentAcquisition@unifirst.com or call (978) 658-8888 to let us know the nature of your request.UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call (978) 658-8888 to let us know the nature of your request. UniFirst is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to TalentAcquisition@unifirst.com or call (978) 658-8888 to let us know the nature of your request.

Full Time
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Case Managers and Direct Care Staff
My New Company
location-iconBoston MA

Victory Programs is hiring Case Managers and Direct Care Staff for several of our Shelter, Substance Use and Permanent Housing programs. Case Managers (HIV Case Manager, Low Threshold Case Manager, Housing Case Manager) are responsible for providing direct case management services, including care coordination, linkage to medical, behavioral and social services organizations, housing search support, and benefits coordination to our populations of focus (homeless families, individuals living with HIV/AIDS, individuals struggling with active substance use, etc.). Direct Care staff work in our 24-hour shelter, housing and residential treatment programs, providing support, guidance and milieu management and oversight to individuals residing in the programs. Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 200 staff across 19 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face. Job Requirements:Duties and responsibilities vary depending on position, program and client population.   We have part time and full time opportunities across all shifts!  We are particularly looking for individuals interested in overnight and weekend direct care positions. All available jobs are listed on the careers page of our website www.vpi.org.  Postings include main duties and responsibilities, qualifications, pay rates and available schedules. ***  Victory Programs requires all employees to be fully vaccinated for COVID-19.  Individuals may request exemption from the vaccine requirement for medical or religious reasons. 

Full Time
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Audit Manager, Seniors & Experienced Staff - Permanently Remote Home Based!
Key People
location-iconBoston MA

CPA Firm Audit Managers, Seniors and Experienced Staff - Fully Remote Home Based Career Opportunity! Well established, highly profitable CPA firm offers several exceptional career opportunities for Audit Managers, Seniors and Experienced Staff to work from home with flexible hours. We offer a very reasonable work / life balance, diverse SEC and closely held clients in numerous industries to work with, fast track promotions, and above market compensation packages. Experienced Staff and Seniors receive paid overtime at time and one half. Relocation for those preferring to move (not required) and H1 visa transfer assistance may be available for exceptional out of town candidates.Requirements: Prefer candidates currently (or recently) at an Experienced Staff or Senior level or above with a Big-4, national, or large local CPA firm. Minimum of 1 year of hands-on experience with a U. S. based CPA firm.

Full Time
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Clinical Supervisor - MRI
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: Schedule - Monday - Thursday 11am-9:30pm We are seeking a Clinical Supervisor to oversee our MRI department. The images produced by an MRI are created using a large magnet, radio waves, and a computer system to process the data. Procedures using MRI involve no ionizing radiation.Beth Israel Deaconess Medical Center has been at the forefront of MRI clinical care since the early days of MRI use. We utilize state-of-the-art equipment that produces high-quality images, a very important tool for planning your medical treatment.Our faculty and staff are highly trained and dedicated to giving the best possible patient care, and are actively spearheading innovative research. Additionally, our MRI scanners have been accredited by the American College of Radiology for image quality and system accuracy.Job Location: Boston, MassachusettsReq ID: 41334BRJob Summary: Under direction, the Clinical Supervisor directs the performance of modality, and is responsible for the efficiency, productivity and quality of work performed by assigned technical and ancillary staff during own assigned shift. Works in collaboration with multiple staff (Technologist, Radiologists, Nursing, etc.) to optimize patient flow and influence patient and staff satisfaction.Essential Responsibilities: Prepares and maintains Radiology modality Staffing Schedule including vacations and on-call, approves time off requests according to modality's policy and procedure guidelines, distributes schedules and posts on web. Coordinates coverage in case of unplanned absences, including call.Oversees all aspects of the modality's staffing and day-to-day workflow ensuring adherence to radiology and modality Policies and Procedures. Is responsible for monitoring training of all new personnel. Works in collaboration with staff to optimize patient flow and influence patient satisfaction. Initiates changes of resources to match workloads as effectively as possible.Reports problems within the site of service of the department to the Clinical Manager/Director and Radiologist(s) on service. Recognizes potential problems arising in any of the sites of the department involving technical and/or personnel issues, and brings to the attention of the Clinical Manager/Director as soon as possible.Oversees system maintenance including arranging service time on all modality equipment, ensures documentation of system downtime according to divisional policies.Possesses intricate knowledge of RIS. Is capable of running management reports, editing schedules, editing tech entries, verifying accuracy of billing, booking exams, and reviewing exams at each site.Prepares weekly payroll ensuring accuracy of hours. Provides constructive criticism to technical staff to help develop skills. Serves as mentor and staff resource. Influences and motivates behaviors to achieve desired outcomes. Leads by example.Interviews and recommends hiring, promotion, termination or disciplinary action for related staff, in collaboration with Technical Manager, develops annual performance evaluations and competencies. Conducts staff clinical competency assessments.Acts as a resource on behalf of the division in case of outside inspection.Has the authority to direct and support employees daily work activities. Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: 2-3 Indirect Reports: NoneAssists in planning, monitoring and/or managing budget in functional area of department.Required Qualifications:Associate's degree in Radiology or graduation from a JRCERT-accredited program required. Bachelor's degree preferred. License American Registry of Rad Tech required., or Registration Nuclear Med Tech Certification required., or Certificate 1 MARadTech-Radiography required., and Certificate 2 Basic Life Support required., or RDMS (Reg Diagnostic Med Sonographer)3-5 years related work experience required and 0-1 years supervisory/management experience requiredExtensive knowledge of the modality is required to guide the junior staff in performance of their duties. Demonstrates superior technical competency and sustained excellence in modality and has knowledge of new advances in the field.New hires will have 30 days to provide BLS certification. Certification has to be with the American Heart Association (AHA).Advanced technical computer skills as required for technical support specific to functional area and related systems.Preferred Qualifications:For Ultrasound - Bachelors Degree in Sonography or Allied Health preferred. Expertise in Ultrasound imaging including 3D volume imaging.For Nuclear Medicine - Advanced Nuclear Medicine certification: Nuclear Cardiology Technologist, Positron Emission Tomography, NMAA.For MRI - ARMRIT or CAMRT registered as an MR Technologist.Competencies:Decision Making: Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments. Participates in decisions on overall strategy and direction of the organization.Problem Solving: Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Youth: 6 months to 16 years, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Full Time
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Residence Director
Bentley University
location-iconWaltham MA

Job Description SummaryThe Residence Director is a full-time, 3 year limited term live-in professional staff member who is responsible for the overall administration of one to four residence halls. The Residence Director supervises a staff of undergraduate and graduate Resident Assistants and creates a healthy living/learning environment through creative programming, counseling, facility management, staff supervision, policy implementation, and administrative duties.Essential Duties Supervise a staff of 9-22 Resident Assistants in designated buildings Participate in the Resident Assistant Selection Process; Train and evaluate Resident Assistants Plan and conduct weekly resident hall staff meetings; Meet with each staff member individually on a bi-weekly basis Manage Residence Hall budget and administer staff programming funding. Student Development: Administer Resident Assistant programming Advise Residence Hall Councils Act as an Administrative Hearing Officer for the Bentley conduct system Mediate roommate inflicts Serve as an on-call administrator for crisis and emergency situations during non-business and weekend hours Provide academic and personal counseling to students and make referrals when appropriate Operations: Oversee the operational management of the building(s) Facilitate the opening and closing of the residence halls Conduct regular health and safety inspections Coordinate follow-up procedure for all maintenance and housekeeping concerns/requests Work with the Assistant Director of Housing to insure proper occupancy records and reports. Department & University Relations: Serve on departmental and institutional committees Attend department and area staff meetings, in-service training programs, and one-on-one meetings with assigned supervisor Act as a liaison with faculty and appropriate offices Respond to students and parents regarding Residential Life issues Assist with the implementation of institutional and departmental goals and objectives Summer Duties: Coordinate specific summer projects as assigned by the Director of the Residential Center and/or Assistant Directors of the Residential Center. Minimum Qualifications Master's degree in Higher Education Administration or related field required (graduate residence life experience preferred) or a Bachelor's degree with 1-2 years professional residence life experience. Demonstrated commitment and understanding of student development theory. Effective communication skills, including cross-cultural communication skills, as well as experience or interest in working and programming with diverse populations. Experience working will specialized populations preferred. Work Environment Shares administrator on-duty functions with seven others during the academic year. The RD must live in assigned housing. Frequent and significant evening, late night, and weekend hours are required. May need to go to the scene of student issues wherever they take place on campus. Climbing stairs and walking down hallways in Residence Halls will likely be required to accomplish. Bentley University requires references checks and may conduct other pre-employment screening.DIVERSITY STATEMENTBentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.PI182432765

Full Time
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Regulatory Compliance Manager
KabaFusion
location-iconLexington MA

KabaFusion is a home infusion company with exceptional employees!WHY KABAFUSION?KabaFusion is a home infusion company with a national footprint. We opened our first pharmacy in 2010 in Southern California and now have 19 pharmacies in 15 states with a focus on IVIg, SCIg, acute infusion, and nutritional therapies.Our success is the result of teamwork from our dedicated staff who truly believe in putting the “care” back in healthcare. A career at KabaFusion means joining a team that lives by its values and empowers team members to make a difference!What we offer:Competitive compensation Benefits start on your 1st day of employment401K w/ 4% Match – no waiting or vesting periodPTO / Floating Holidays / Paid HolidaysCompany Paid Life Insurance3 Employee Assistance Programs (EAP)Emerging Leaders Training ProgramPerks… includes discounts on travel, cell phone, clothing, and more…Employee Referral ProgramJOB SUMMARY:The Regulatory Compliance Manager supports KabaFusion’ s Licensing, Compliance and Operations teams in maintaining regulatory compliance. They assist with the maintenance of regulatory filings, and performance improvement activities that result in the highest quality of clinical and financial behaviors which meet established State and Federal guidelines. They assure clinical staff compliance with the standards of practice of the profession, company policies and procedures, accreditation guidelines, local, state, federal laws, and regulations. They will participate in the design, development and implementation of innovative services, as well educational programs and training modules which are complaint with internal and external regulatory guidelines. The Regulatory Compliance Manager acts as a liaison with Pharmacy, Nursing, Intake and Billing, Sales, and Management teams to allow KabaFusion patients to be managed seamlessly to maintain the standards of regulatory compliance. DUTIES & RESPONSIBILITIES:Leadership Provides regulatory compliance leadership to pharmacy and nursing teams, both at the corporate and local office level.Oversees and manages the Licensing Team, including holding periodic team meetings, managing performance, and conducting annual performance evaluations. Provides direction to and develops staff in their performance of all regulatory compliance goals and objectives of the region/service line and the organization, in conjunction with the VP Regulatory Compliance.Work with HR on the interviewing, selecting, and hiring of employees for the department as needed.Provide oversight and direction to assigned employees in accordance with the organization's policies and procedures.Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.Lead employees to meet the department's expectations for productivity, quality, and goal accomplishment.Supervise and coordinate day-to-day operations of the Licensing Team by planning and assigning work, monitoring progress, and providing guidance. Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures.LicensingProvides clinical pharmacy support for the Licensing Team and oversight of all applications.Manage licensing compliance requirements and permits for pharmacies and home health agencies at all levels: federal, state, county, and city, including but not limited to: - State Board of Pharmacy - State Board of Nursing - Drug Enforcement Administration (DEA) - Medicare - Medicaid - Business Licenses - Alarm Permits Performance Improvement (PI)Oversees the company-wide PI program.Establishes annual performance metrics and goals for each metric based on regulatory and accreditation requirements.Supports pharmacy and nursing staff clinical educational goals by designing, developing, and implementing training tools and in-service modules to improve the level of compliance with the company-wide PI program.Develops ongoing training and educational tools to help pharmacies achieve compliance with their site-specific PI program.Audits the monthly PI dashboard and analyzes trends including but not limited to patient satisfaction, medication errors, adverse reactions, phone metrics and complaints.Coordinates the development and assists with the implementation plans of correction and/or additional monitoring activities based on trends identified with the monthly audit.Ensures specific plans are in place, updated, and monitored to achieve goals of the established metrics that help achieve accreditation success.Complies the Quarterly Quality Management reports and presents the data and metrics to the Quality Management CommitteeEnsures that the company-wide PI programs are measurable and add value to KabaFusion operations. Provides quarterly PI updates to the Operations Leadership Team and to the employees at the branches if requested. Policy and Procedure DevelopmentEnsures compliance with all company policies and procedures regarding daily clinical operations companywide. Coordinates design, development and implementation of new clinical policies and procedures that guide regulatory compliance.Ensures company policies comply with the standards of practice of the profession and with local, state, and federal laws and regulations, as well as with accrediting bodies.PREFERRED EDUCATION & EXPERIENCE: Bachelor of Science in Pharmacy (Doctor of Pharmacy or a Master of Science degree in Pharmacy desirable) from an accredited college of pharmacy.Currently licensed as a registered pharmacist in state of employment. Additional licensure preferred. Minimum two years recent leadership experience, oversight of 2 of more staff members required.Minimum of five years recent experience in an acute care setting or two years recent experience in home infusion therapy.Minimum two years’ experience with accreditation process; quality/performance improvement; developing, implementing, and executing policies and procedures.Knowledge of business management, state and federal regulations and accreditation standards.#corporate #kabafuions #nowhiring #management #leadership #homeinfusion #accreditation #qualityimprovement #regulatory #compliance PI183567174

Full Time
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Project Manager - Department of Medicine
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: In collaboration with the Vice Chair for Clinical Affairs and the Chief Administrative Officer in the Department of Medicine, this position is responsible for design and implementation of multiple priority projects across the department. This individual will work closely with operational and administrative leaders in multiple clinical divisions, data analysts, and frontline staff to develop sustainable innovations to improve patient care and staff experience.Job Location: Boston, MassachusettsReq ID: 45338BRJob Summary: This position is a key member of project teams that are responsible for implementing major projects to change or enhance business practices, processes and systems for the department. Draws on a broad understanding of the medical center and departmental practices and policies,Essential Responsibilities: Provides leadership in developing and implementing projects. Works closely with senior administrators to facilitate the team's work and coordinate or manage the team's initiatives and projects.Manages multiple large and smaller complex projects simultaneously.Partners with sponsors and team leaders to strategize team project plans. Focuses on critical success factors, project milestones and deliverables and develops contingency plans.Leads project team meetings, including a review of action plans and tracking of project milestones. Updates action plans weekly and prompts accountable individuals to insure timely task completion. Supports activities of project teams and maintains accurate documentation of team minutes.Designs communication strategies for project progress. Ensures timely and consistent communication of project priorities, status, timelines, and deliverables to the user community.Designs data collection methods and data analyses to support team efforts. Interprets and reports data to a variety of audiences and uses data to make recommendations for process improvements.Ensures appropriate project prioritization and requests for resources. Ensures projects are appropriately managed and delivered on time, within budget, to meet the strategic and operational needs of the department.Required Qualifications:Bachelor's degree required. Master's degree in Business or Healthcare preferred.3-5 years related work experience required.Experience or training in project management.Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.Preferred Qualifications:Experience in meeting facilitation and the ability to lead group discussions.Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

Full Time
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Medical Assistant - Research
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: The BIDMC Clinical Research Center serves as the an overnight and ambulatory research unit at BIDMC. The Clinical Research Center (CRC) provides the staff, environment and resources to carry out medical research studies for investigators in all clinical disciplines at BIDMC. The CRC is a resource to investigators providing excellent clinical research nursing, specialized testing, a research bionutrition program, and clinical research coordination assistance. Using modern techniques of study design, data acquisition, and data analysis, research protocols are implemented, while maintaining the high standard of patient care for which the Beth Israel Deaconess Medical Center is known. The staff of the Clinical Research Center uses a collaborative practice model designed to respond to the care requirements of the CRC patient population, which currently range from late adolescents to frail elders. Staff may carry out studies throughout the medical center, and in the local community.Job Location: Boston, MassachusettsReq ID: 45785BRJob Summary: Collaborates with the investigator team to provide research clinical support and care. In the context of research protocols, the Medical Assistant - Research performs a wide variety of activities during participant visits in a research setting. The position involves extensive interaction with diverse populations including research study teams, study participants, medical staff practitioners and medical center personnel. The Medical Assistant - Research works under the direction of the research study investigators, study physician and/or nurse to perform clinical activities in the context of a research protocol. This position will not perform activities requiring licensure.Essential Responsibilities: As requested performs a variety of research support activities such as vital signs, EKGs, phlebotomy, monitoring study participants, set up utilization and take down of physiologic equipment to provide quality collection, downloading and export of data .Assists during routine procedures. Takes complete and accurate information from participants, prioritizing and communicating information to clinical and/or research staff. Performs lab tests, specimen collection and processingProvides participants with relevant instructions for specific tests and procedures. Schedules follow-up tests and appointments using hospital or Clinical Research Center (CRC) systems. Collaborates with RN on executing a participant's care plan. Develops and maintains competencies as delegated by manager/directorMaintains the safety of participants who have been identified at risk for preventable injury by the implementing nursing safety interventions or using protective devices/equipment under the supervision of the RN. Reports all participant activity to the RN in a timely manner.Escorts participants to ancillary service areas such as radiology and lab as needed. Performs other support activities as requested by managers or clinical providers. Attends internal or external educational or training sessions as assigned. Intermittent phone and reception coverage at front desk. Attends and participates in staff meetingsRequired Qualifications:Associate's degree in Healthcare related field or Medical Assistant Certification required.Certificate in Basic Life Support required or must obtain BLS within 60 days of hire.0-1 years related work experience required in medical assisting or similar.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 .Physical Nature of the Job:Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.

Full Time
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Director of Training and Professional Learning
Massachusetts Teacher Association
location-iconQuincy MA

The Massachusetts Teachers Association (MTA) is a union, dedicated to improving the workplace and the quality of life for all education employees and to protecting their hard-won rights. Equally important, we are an association of highly qualified professionals, committed to establishing and maintaining optimal conditions for student learning from preschool through graduate school.The MTA and its 110,000 members work to advance the quality and equity of Massachusetts public schools and colleges by securing the working conditions and professional respect and autonomy of educators, advocating for full funding for public education, and challenging education “reforms” that serve to privatize public education and undermine educator professionalism and the student learning experience.The MTA is seeking a Director of Training and Professional Learning is responsible for collaboratively planning, coordinating the delivery of, and evaluating high-quality training, leadership development, and professional learning programs for MTA leaders, members, and staff to advance the goals outlined in MTA’s Blueprint Strategic Priorities. The Director will a) manage staff responsible for program content and logistical support for all MTA training, conferences, and meetings, b) Coordinate and direct other professional employees participating in developing MTA training and professional learning programs; and c) Collaborate with MTA governance and members to produce programming that meets the needs and strategic goals of the MTA and its members. In line with the Blueprint Strategic Priorities, the Director will provide leadership to grow TPL’s capacity to connect members to the life of the union, cultivate leadership at all levels of the union, and lead on social, racial, and economic justice. With the overall goal of promoting organizing, empowering members, and developing association capacity in priority areas. The Manager will collaborate with MTA members and staff in the development of training and professional learning programs and assessment mechanisms. The role requires rigorous evaluation and continuous improvement of MTA’s training programs and regular analytical and metrics-based reporting to other staff, governance leaders, and stakeholders. It also calls for an ability to help a large and diverse organization develop and articulate priorities and intentionally pursue those priorities, adapting as circumstances require. This position is conveniently located in Quincy, MA. For more information, please refer to the full job description below.Qualifications: • Understanding of and commitment to MTA’s mission and goals and a pro-labor, pro-public education agenda. • Understanding of and commitment to a vision of a labor movement that advances social, racial, and economic justice and a common good agenda. • Five to ten years of related experience, including project and staff management, event planning, program design, and implementation, union skills training, educator professional development, and/or staff professional development. • Knowledge of adult learning theories, especially a popular education approach to adult learning. • Understanding of the role of leadership development in building a strong union. • Demonstrated understanding of key concepts and commitment to dismantling systems of oppression that create inequity by race, class, and gender. • Proven ability to handle multiple projects simultaneously and to meet deadlines, as well as delegating responsibility to successfully manage planning and implementation of logistics for many and varied training venues and conferences. • Ability to design, implement and analyze the data-driven evaluation of the effectiveness of programs to achieve goals. • Familiarity with local union functions such as contract enforcement, collective bargaining, communication systems, and strategic campaigns. • Familiarity with the needs and challenges faced by public school and college educators. • Proven effectiveness in team leadership and ability to foster a working environment that is highly professional, open, constructive, and collaborative and provides high-quality work and results. • Ability to foster collaboration across multiple and varied stakeholders. • Excellent analytical skills.• Effective verbal and written communication skills. • Proficiency in current computer applications for office management, program analysis, and training; ability to develop command of emerging technologies and concepts related to training and organizational development. • Experience as a union member, representative, or organizer preferred. • Experience as a public school or college educator preferred. • Bachelor’s degree; Master’s degree preferred. • Willingness to work long hours, nights, and weekends when needed. • Car and license required for travel throughout Massachusetts. *MTA reserves the right to waive any qualifications at its discretion* The MTA is an Equal Opportunity Employer. We value our diverse workforce and welcome applications from minorities, women, and persons with disabilities. PI182433406

Full Time
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Director
Massachusetts Teacher Association
location-iconQuincy MA

Director of Governance The Director of Governance and Administration is responsible for the implementation of MTA governance policies, convenings, and programs; coordinating and supporting the activities of the MTA Leadership Team, consisting of the President, Vice President and Executive Director-Treasurer; overseeing and supporting the Board of Directors, Executive Committee, and various membership committees to fulfill their governance responsibilities; and managing the Governance support staff. The successful candidate will have strengths in some or all of the following areas: Non-profit and/or union governanceDiplomatic solutions-based management of leadership and member needsResearching and interpreting bylaws, policies, and other governance documentsMember communicationsProject management Commitment to a vision of a labor movement that advances racial, economic, and gender justice and a common good agenda Responsibilities include: Ensures the timely and efficient planning and preparation of agendas and supporting materials for MTA governance meetings, including meetings of the Board of Directors, meetings of the Executive Committee, the Annual Meeting, preconvention meetings for the MTA Annual Meeting and the NEA Representative Assembly.Leads the cross-divisional team that plans and executes MTA’s Annual Meeting.Leads the cross-divisional team that organizes delegate participation in the NEA RA, and plans and executes MTA caucus meetings held at the RA.Maintains official records of MTA governance meetings, actions and policies and provides research, information and advice concerning the application of MTA and NEA bylaws and policies.Develops and monitors committee/task force budgets and ensures adherence to the scope and responsibilities.Advises the leadership team on the application of Robert’s Rules of Order and serves as the liaison with the Annual Meeting parliamentarian and other parliamentarians who are engaged from time to time.Oversees election processes and ensures strict adherence to internal and external rules and laws.Ensures appropriate processes and content for all governance communications to locals and the membership and, as the primary point of contact for members of the Board, Executive Committee, and various other committees, ensures that questions and concerns are addressed in a timely and professional manner. Who we are: The Massachusetts Teachers Association (MTA) represents over 115,000 members and nearly 400 locals across the state and employs a full-time staff of over 150. Our members are public school teachers, faculty, professional staff, and education support professionals working at public schools, colleges and universities. As a member-driven organization and the largest union in New England, our collective power makes MTA an influential voice for educators, students, and their communities. We are proud to be an advocate for social, racial and economic justice and for a public education system that provides one of the cornerstones of a democratic society. Minimum Qualifications:Understanding of and commitment to MTA’s mission and pro-labor, pro-public education agenda. Five to ten years of related experience including non-profit or union governance, non-profit or union management, legal administration or practice, project management, event production, union representation or leadership.Demonstrated knowledge of non-profit governance structures and operations; proficiency with Robert’s Rules of Order a plus.Highly organized and detail oriented; able to manage implementation of multiple projects simultaneously and meet multiple deadlines.Demonstrated dedication to diplomatic, solutions-based management of leadership and member needs in a demanding environment.Ability to research, interpret, and clarify bylaws, policies, and other governance documents.Understanding of and commitment to a vision of a labor movement that advances racial, economic, and gender justice and a common good agenda. To apply and view the full job description go to Director of Governance and Administration. *MTA reserves the right to waive any qualifications at its discretion*The MTA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all staff. PI181973583

Full Time
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HR Director
Massachusetts Teacher Association
location-iconQuincy MA

JOB OPPORTUNITY: DIRECTOR OF HUMAN RESOURCESMASSACHUSETTS TEACHERS ASSOCIATIONWho we are:The Massachusetts Teachers Association (MTA) represents over 115,000 members and nearly 400 locals across the state and employs a full-time staff of over 150. Our members are public school teachers, faculty, professional staff, and education support professionals working at public schools, colleges and universities. As a member-driven organization and the largest union in New England, our collective power makes MTA an influential voice for educators, students, and their communities. We are proud to be an advocate for social, racial and economic justice and for a public education system that provides one of the cornerstones of a democratic society. Roles and responsibilities:The Human Resources Director is responsible for developing and coordinating all Human Resource programs and strategies. The Director establishes, implements, oversees and evaluates HR strategies, processes, programs, and policies and works collaboratively with the MTA management team. The Director is responsible for all facets of the HR function, including but not limited to: providing HR services, planning and strategic integration, diversity, equity and inclusion policies and practices, labor and employee relations, talent acquisition, employee engagement, job descriptions, HRIS, interpretation and compliance with collective bargaining agreements, contract negotiation, adherence to employment laws and regulations, performance management, workforce training and development, benefits administration, including pension, compensation, statistical/analytical reporting, and deployment of staffing resources to meet the organization’s operational needs and advance MTA’s strategic priorities. Please see job description for more detail. Qualifications include:Minimum of 8 years of human resources management experience; SHRM-CP or SCP preferred. Demonstrated knowledge of best practices and competencies for a highly functioning HR division.Experience working in a union environment, including grievance resolution, contract interpretation, and contract negotiation. Understanding of key concepts and commitment to dismantling systems of oppression that create inequity by race, class, and gender.Experience with racial justice/diversity, equity, and inclusion programs and initiatives.Experience in the design and implementation of employee recruitment, onboarding, training, performance evaluation, and retention strategies to achieve organizational goals.Proven successful management of people and projects. When applying, please provide both a resume and cover letter with your application.*MTA reserves the right to waive any qualifications at its discretion*The MTA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all staff. PI181388604

Full Time
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Department Administrator - Radiology
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: Our diverse team of technologists, nurses and support staff cares for patient under going Imaging in General x-ray, CT, MRI, Interventional Radiology, Nuclear Medicine, Breast Imaging and Ultrasound. We work with world class Harvard physician's in a collaborative and team oriented environment.As part of this opportunity, you will play an integral role in supporting our world-class teaching hospital. Our department of 600+ employees is guided by a common mission—Together Taking Care of People—to compassionately serve our patients, their loved ones, and each other.U.S. News and World Report recently ranked our affiliate Harvard University the #1 radiology school in the world and, as the Official Hospital of the Boston Red Sox, BIDMC offers discounted tickets to employees (subject to availability).Job Location: Boston, MassachusettsReq ID: 45979BRJob Summary: As a senior level administrative professional, implements, oversees and coordinates the administrative functions that supports the radiology department and it's functional areas. Reports to the Chief Administrative Officer and Sr Directors. Interacts with radiology staff, faculty, hospital administration, leadership and staff of other departments and internal / external contacts at all levels.Essential Responsibilities: Maintains calendars and meeting schedules, arranges multiple department, hospital and offsite operational meetings as well as with vendors and customers. Coordinates the planning and organization of departmental events internally and externally, including the arrangements for meetings, travel and expense reimbursements.Plans, coordinates and administers activities for the department including developing and implementing related procedures, processes, communications, services and systems to ensure the smooth flow of administrative operations. Acts as a liaison and principle resource on matters related to the department.Screens phone calls and access for high level positions; deciding which individual need face to face meetings and which can be referred to other managers. Schedules and prepares for diverse and complex appointments and meetings.Serves as resource for the department regarding medical center and departmental policies and procedures and manages the cycle and approvals for the department policies and procedures.Interacts with internal and external personnel, including senior management, physicians, visitors, patients and vendors in matters that may be complex, sensitive and confidential. Independently researches and follows through on a variety of information requests.Required Qualifications:Associate's degree required. Bachelor's degree preferred.3-5 years related work experience required.Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.Preferred Qualifications:Experience in hospital and/or academic administration.Competencies:Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Full Time
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Director of Facilities Management
Cambridge Housing Authority
location-iconCambridge MA

Department: Operations Reports To: Director of OperationsFLSA Status: Exempt Union Representation: NoneCOVID NEW HIRE PROTOCOLSCambridge Housing Authority seeks to keep a safe and healthy work environment for all our employees. To do so we require new employees to comply with our Vaccination Policy as outlined below.IMPORTANT: VACCINATION POLICY FOR NEW EMPLOYEESPrior to the start of employment, new employees must have received either a single dose COVID-19 vaccine (J&J) or the first dose of a two-dose vaccine (Pfizer or Moderna). The second dose of a two-dose vaccine must be completed as soon as possible but no later than 45 days following the start of employment or within the recommended waiting period of the vaccine received, whichever is first. Your cooperation with this policy is required and helps us ensure a safer work environment for everyone.Summary This position supports the Director of Operations, by providing oversight of property maintenance and facilities management for Authority-owned properties, including preventative and emergency maintenance, contractor management, energy systems, and modernization efforts. This position supervises physical plant operations including all buildings and grounds, utilities, energy management systems and safety/security systems in order to provide a safe, healthy, and comfortable environment for all residents who are served by the Cambridge Housing Authority. The individual in this position is responsible for the scheduling and supervision of maintenance and repair activities, contracted services, and ensuring the physical operation of the Authority meets budgetary and strategic objectives. All activities must support the CHA’s strategic goals and objectives and produce results that accomplish the goals of the Operations department. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or ExperienceBachelor’s Degree in engineering or architecture and at least five (5) years of experience in contract administration, housing management, and/or maintenance planning and implementation. Construction management experience is desirable. Considerable knowledge of the Massachusetts Building Code is required. Must have valid Massachusetts driver’s license and be insurable under CHA policies. An equivalent combination of education and experience may be considered.Technical SkillsTo perform this job successfully, an individual should have a background in one or more of the building trades as well as strong computer skills (MS Word, MS Excel, MS Access, and MS Outlook). Ability to learn other computer software programs may be required by assigned tasks. Essential Duties and ResponsibilitiesThe below statements describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. Directs staff including: assigning, planning, and reviewing work, evaluating work performance and completing performance evaluations, coordinating activities, allocating staff, maintaining standards, assisting in selecting new employees, training, acting on employee problems, and recommending and implementing discipline.· Prepares and administers preventative and daily maintenance programs for Authority’s unassigned skilled labor· Supervises and coordinates the activities of the housing authority maintenance staff to ensure quality craftsmanship and timely completion of assignments. Oversees and assists the maintenance staff in performing all phases of building and grounds maintenance including electrical, plumbing, carpentry, appliance repair, and mechanical systems repair.Works with Operations staff and assists in planning for modernization and other capital improvement projects. · Ensures compliance with federal and state purchasing regulations; assists with the development of appropriate purchasing and maintenance policies for the housing authority.· Prepares specifications for renovation and betterment of the Authority’s property (landscaping, replacement of apartment doors, repairing fire damaged apartments, etc.)· Supervises the Authority’s activity in the public bidding of such projects· Evaluates and makes recommendations on contract proposals, work performance, references, etc. for renovation work according to the Massachusetts General Laws and applicable codes· Administers awarded contracts by conducting meetings, approving submittals, conducting site inspections, amending work specifications for final approval and acceptance· Coordinates with Operations staff in the preparation of Performance Management Reviews, REAC Inspections, Independent Audits, and Investor Audits related to CHA Maintenance Operations.· Provides city-wide oversight for snow removal procedures· Administers Authority’s skill testing program· Participates in emergency on-call rotation and makes necessary work assignments to address the situation(s).· Attends meetings with other Authority staff and tenants to obtain input during the planning and implementation phase of renovation and maintenance projectsEvaluates the need for and arranges physical plant training sessions (bloodborne pathogens, OSHA, MSDS, and other job-related training) both in-house and off siteOversees fleet vehicles maintenance and shipping/receiving activitiesContributes to strategic planning by evaluating and projecting future facility needs and proposing options to achieve them· Performs other related duties as assigned CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies: Behavioral CompetenciesCommitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; persists despite obstacles and opposition. Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; recognizes working colleagues as customers. Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; listens effectively. Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; does fair share of work. Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; manages performance by providing regular feedback and reinforcement to subordinates. Job CompetenciesDemonstrates a thorough knowledge of building systems, including HVAC systems, roofing systems, elevators, plumbing, electrical, etc.Demonstrate a thorough knowledge of maintenance practices including: turf management, turf irrigation systems, landscape planting, snow removal, seasonal landscape maintenance practices to maximize results, vacancy preparation methods, etc.Knowledge of planning and construction processes and techniquesAbility to schedule development, operational, and maintenance needs, making estimates of personnel, materials, and time requirements for attaining particular objectivesAbility to supervise a staff of workers engaged in construction, renovation, and maintenance programsAbility to prepare and present written and oral reportsAbility to relate well to workers, staff, tenants, and associates Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands for gripping, handling or feeling; reach with hands and arms; stoop, kneel or crouch; and talk and hear. Specific vision abilities include close and distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must frequently lift and/or move up to 35 pounds. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee works in an office environment (with moderate office noise) as well as outdoors. In the course of field activities, the employee frequently works near moving mechanical parts or in adverse weather conditions, such as such as: sleet, snow, heat, cold, dust and dirt. Exposure to moderate risks and discomforts such as high levels of noise and/or vibration, dust, grease, electrical shock hazards, chemicals and skin irritants. The noise level in the work environment is moderate.COVID NEW HIRE PROTOCOLSCambridge Housing Authority seeks to keep a safe and healthy work environment for all our employees. To do so we require new employees to comply with our Vaccination Policy as outlined below.IMPORTANT: VACCINATION POLICY FOR NEW EMPLOYEESPrior to the start of employment, new employees must have received either a single dose COVID-19 vaccine (J&J) or the first dose of a two-dose vaccine (Pfizer or Moderna). The second dose of a two-dose vaccine must be completed as soon as possible but no later than 45 days following the start of employment or within the recommended waiting period of the vaccine received, whichever is first. Your cooperation with this policy is required and helps us ensure a safer work environment for everyone. 8 am to 4:30 pm40 hours per weekPI182148719

Full Time
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Center Supervisor
Biolife Plasma Services
location-iconMEDFORD MA

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job DescriptionThe starting rate for this position is $28/hr. Employee may be eligible for Short Term and/or Long Term incentive benefits. Employees may also be eligible to participate in Medical, Dental. Vision, Life Insurance, 401(k), Charitable Contribution Match, Company Holidays, Personal & Vacation Days, Student Loan Repayment Program and Paid Volunteer Time OffAbout BioLife Plasma ServicesEvery day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.OBJECTIVES/PURPOSEResponsible for the general supervision of employees assigned to the production areas. Is able to perform all technical tasks required within the production areas. Provides assistance to management to achieve business goals.All listed duties must comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities.ACCOUNTABILITIESOperations Lead (70%)Ensures that all center employees comply with all federal, state, local and company-specific rules, regulations, and practices related to quality, to the safety of products, donors, and employees and to the proper performance of day-to-day activities.Effectively schedules employee hours to meet the needs of the business.Understands Inventory Control and general accounting concepts to maintain good inventory practices within the center.Effectively manages the production areas, motivates and encourages employees to meet their performance goals, and comply with company quality standards and procedures.Addresses donor and employee concerns in a timely manner.Properly documents and counsels employees on non-conforming events, working with management to determine root cause.Perform all non-core area tasks, and those limited to CS and above.Maintain qualifications and perform all duties (core and elective) for Medical History, Phlebotomy, and Sample Processing areas.People development (30%):Provides regular feedback to employees and management regarding center and employee performance.Ensures that employees are committed to customer service expectations.Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively.Participates in the employment application pre-screening and interviewing process for center staff.Initiates employee disciplinary action in accordance with company policies and procedures, as necessary.DIMENSIONS AND ASPECTSTechnical/Functional (Line) ExpertiseGood verbal communication and customer service skills.Attention to detail and ability to work independentlyDemonstrated technical competenceMaintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.Requires obtaining and maintaining Cardiopulmonary Resuscitation (CPR) and AED certification.LeadershipIntegrityFairnessHonestyPerseverancePutting the patient at the centerBuilding trust with societyReinforcing our reputationDeveloping the businessDecision-making and AutonomyRefers to management team for escalated donor/employee concerns (internal)Refers to Center Manager for guidance decisions (internal)Advises and counsels hourly staff on operational, safety, and customer service concerns. (internal)InteractionResponsible for providing exceptional customer service to donors (external) and fellow employees (internal)Attend staff meetings and other team meetings as required.Good verbal communication and customer service skills.Ability to multi-task and work as a team player.InnovationCoordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).ComplexityRequires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee. Requires frequent lifting up to 32 pounds, and occasional lifting up to 50 pounds.Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance.Production environment requiring the ability to walk and stand for the entire work shift.Due to potential exposure to blood borne pathogens (risk level 1), 90% of production-based work tasks require pro-longed glove wear.EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:Essential: High School Diploma or equivalent requiredDesired:Experience in a laboratory, hospital, or other regulated environment is a plus.Associates or Bachelor’s degree desirable.ADDITIONAL INFORMATIONFLSA Classification (US) - Non-ExemptOther duties and responsibilities as assigned.EEO StatementTakeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.LocationsUSA - MA - MedfordWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull time

Full Time
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Billing Manager
NAPA Center Inc
location-iconWaltham MA

This position is eligible for remote/hybrid opportunities. Position Overview: Billing Manager will be responsible for planning and executing all billing operations as well as managing and enforcing current processes, policies, and procedures while identifying areas of improvement in the Billing department. Billing Manager oversees the organization's EMR/RCM system, Raintree/Rev-Ignition, which includes collaborating with EMR/RCM team, collaborating with colleagues to establish effective and efficient EMR/RCM training and best practices, and coordinating efforts to reduce risk to the organization through EMR/RCM auditing, compliance with HIPAA standards and necessary system assessments. Daily tasks include, but are not limited to; facilitate communication between the front offices, back end billers, and management of all NAPA Center clinics; correspondence with clients and families concerning financial standing; performing training sessions with billing staff as needed; troubleshooting any personnel issues; credentialing new clinics and staff, researching best payors, reviewing and maintaining private insurance contracts; and corresponding with private insurance contacts on a regular basis. The Billing Manager will be responsible for keeping all accounts current, utilizing reports to target and solve any problems with accounts 90 days past due, bringing any issues to RCM team, as well as collections of all self-pay accounts. Requirements: Must have a minimum of 5 years' supervisory experience in billing management and healthcare information systems and technology support. Must be highly proficient with electronic medical record software or have a strong clinical background and a strong aptitude for computer systems. Must be able to manage projects and adhere to project timelines. Must have excellent analytical skills and ability to make judgment decisions. Must have excellent communication and customer service skills. Must have good working knowledge of Microsoft Windows, Microsoft Office, and an electronic medical record system and practice management system (ideally: Raintree). Must be able to work independently and be well organized. Must be able to understand Federal and State specific regulations related to medical records practices, compliance with documentation and HIPPA privacy regulations Communicate with Administration, NAPA staff, and outside facilities in a courteous, professional, and helpful manner. Communicates in an accurate and clear manner to share pertinent information that is concise in both written and verbal information. Provide professional services by assisting internal and external customers, answering questions, and emailing Perform other related duties as assigned or requested Responsibilities: Oversees configuration and management of EMR/RCM environment. Implements and manages interfaces associated with the EMR/RCM. Reviews, tests, and oversees implementation of EMR/RCM updates/upgrades. Serves as EMR/RCM content expert through participation or content creation for meetings, including but not limited to Provider Meetings, Team Meetings, EMR/RCM Workflow Meetings, HIPAA Compliance Committee Meetings. Provides on-going EMR/RCM training and support for providers and staff. Preparing reports detailing the status of outstanding accounts receivable balances and collections efforts Managing the billing team with collection of accounts receivable self payors through phone calls, letters, or legal action when necessary Facilitates EMR/RCM optimization through researching and implementing enhanced functionality. Represents the organization and serves as a content expert on EMR/RCM workgroups. Represents the organization during EMR/RCM vendor conferences/trainings. Assists as needed with special projects toward the achievement of the NAPA Center's mission. Provides IT support to staff working onsite and remotely, as needed Physical Demands: While performing the essential functions of this job, the incumbent must be able to do the following: stand or sit for extended periods; bend and reach for filing and other job-related functions; climb up and down stairs; bend, stoop, and lift to move and retrieve materials; pull, push, and lift; reach both above and below shoulder height. Specific visual abilities include close vision, color vision, depth perception, and the ability to adjust focus. Must be able to visually inspect work. Manual dexterity to operate computer and other office equipment required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made. Company Values: All NAPA Center employees must demonstrate the company's core values which include: Love –NAPA is a family business built on the love that parents have for their children. Embody NAPA's spirit of love through kind actions, warmth and communication used every day. Share - strive to collaborate and educate as part of the NAPA team, so that our clients and their families leave NAPA with positivity and hope. Grow – evolve, engage and continue to learn, from our clients, our colleagues and our industry so that we truly offer the best therapy possible. Hope – believe in the potential of every child and commit to helping them succeed, giving families hope when others have failed. PI184389128

Full Time
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Medical Lab Scientist III
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: The Department of Pathology is involved with the diagnosis of cancer and other major medical conditions through the gross and microscopic examination of tissue samples obtained from surgical procedures and endoscopy (Anatomic Pathology).Our department also provides clinical laboratory services to the hospital as well as consults in the areas of clinical chemistry, hematopathology, microbiology, and transfusion medicine (Clinical Pathology). Affiliated with Harvard Medical School, the Department of Pathology conducts research in the further characterization of disease processes and trains the next generation of pathologists.Job Location: Boston, MassachusettsReq ID: 46503BRJob Summary: Performs tests, confirms accuracy of results and reports laboratory findings to the Pathologists and other Clinicians. Will be a key operator in a section of the lab and work in conjunction with the Pathology Team leader.Essential Responsibilities: Prepares specimens for examination. Performs complex chemical, biological, hematological, immunologic, microscopic, and/or bacteriological tests according to established laboratory procedures. Uses automated equipment and instruments capable of performing tests simultaneously.Manages the Proficiency Testing Program for the specific lab technical section as the section expert. Performs and documents start-up, quality control, calibration, preventative maintenance and troubleshooting procedures on instruments and laboratory equipment per established laboratory protocols.Performs routine testing, preparing of specimens, and evaluation of test results. Evaluates QC and calibration results for acceptability following established laboratory policies before reporting patient results.Manages the lab's Competency Assessment Program Ensures accuracy of test results. Evaluates test results, enters test results into the LIS and reports critical/urgent test results to providers according to established laboratory policies. Reviews own work to ensure that all work products are accurate, consistent with standards, and produced in a timely mannerManages the lab's ongoing inventory and help validate new equipment. Participates in the evaluation of new methods, procedures and instruments and in the development of technical standard operating procedures under the direction of the laboratory leadership.Organizes Continuing Education for the lab and participates in mandatory and voluntary continuing education to stay current with developments in the field of laboratory medicine. Completes all required competency assessments including the running and resulting of proficiency testing samples. Participates in QA/QI projects.Will train staff and students, as needed, in this key operator role. Act as training Coordinator to trainees from various Med Tech programs in the NE area.Performs administrative tasks, such as QC review, monthly backups PACE inspection tours. Adheres to all established laboratory safety and infection control policies and procedures. Follows all OSHA guidelinesMay perform venipunctures, including blood culture collection, and fingersticks ensuring proper ID/labeling of specimens and using vein preservation techniques. As well as more complex duties assigned by manager.Will function as primary resource, in the key operator area, when Team Leader in unavailable. In conjunction with the Team Leader, will make decisions and formulate recommendation on difficult issues. Answers basic client questions and inquiries. Asks for assistance from co-workers, Team Leads, and Supervisor to ensure client questions and inquires have been satisfactorily answered.Required Qualifications:Bachelor's degree in Medical Laboratory, Life Sciences or Medical Technology required. Certificate 1 ASCP Registered preferred., or equivalent accreditation.3-5 years related work experience required.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Physical Nature of the Job:Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move through out the hospital campus

Full Time
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Radiology Tech Assistant
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: Schedule:Monday - Friday 8:30 am-5:00 pmJob Location: Boston, MassachusettsReq ID: 46734BRJob Summary: Reporting to a Department Manager, the Radiology Tech Assistant is responsible for assisting technologists in exam rooms and transporting patients to and from the department according to departmental protocols. The Technical Assistant performs a wide variety of technical, clerical and patient care duties that provide assistance for patients, radiologists, technologists and nurses.Essential Responsibilities: Provides clerical support including: maintaining logs, answering phones, paging staff, printing requests, assigning transport and greeting patients.Recognizes and assumes responsibility for reporting patient care or safety concerns to appropriate staff. Monitors patients in the exam rooms or holding areas when needed. Observes patient's condition and reports any sudden change to a technologist, nurse or physician.Transports patients to and from the department according to departmental protocols. Notifies technologists of any delays that may affect operational work flow. Assists with patient transfers to and from exam tables and may assist the technologist with positioning the patient for the exam.Maintains orderliness and cleanliness of working area, stretchers and wheelchairs. Provides daily/monthly room, supply checks and inventory counts in accordance with the department's inventory procedure.Prepares exam rooms for procedures. Sets up equipment according to the department's exam protocol by selecting appropriate modes. Sets up accessory equipment and necessary medical/surgical supplies for examination. Performs miscellaneous duties such as collecting and transporting supplies.Required Qualifications:High School diploma or GED required. Certificate 1 Basic Life Support preferred.0-1 years related work experience required.Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.Preferred Qualifications:Previous patient care experience.Competencies:Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.Written Communications: Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.Oral Communications: Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.Knowledge: Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.Customer Service: Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.Age based Competencies: Employees in this job must be competent to provide patient care to the following age groups: Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.Physical Nature of the Job:Very Heavy work: Exerting in excess of 100 pounds of force occasionally and/or 50 pounds of force continually. Employee is physically active in all elements of the job.

Full Time
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Maintenance - $16. 50/h
Reef Technology
location-iconBOSTON MA

Pay Rate: $16. 50 Per HourFull TimeWho You ll Work ForREEF transforms urban spaces into community hubs that create jobs and bring new goods, services and experiences to the neighborhood. With an ecosystem of 5,000 locations and a team that s over 15,000 strong, REEF is the largest operator of parking real estate and delivery restaurants in North America. By connecting the world to your block, we re making the place you live, the place you love to be. What You ll DoThe Parking Maintenance staff performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client s expectations. Depending on the needs of the location, the Parking Maintenance staff is responsible for general maintenance and repair of parking equipment. The Parking Maintenance staff works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that standards are met at all times.PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):Ensure general maintenance of equipment by, repairing equipment, and maintaining equipment in good working order. Perform daily check on parking equipment (Pay stations & Meters) to ensure proper operation and general appearance; assist in the maintenance and repair of parking equipment, as directed by the Operations. Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead, as necessary.Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.Communicate professionally at all times with guests, client, and teammates.What We Want From You: At least 18 years of age General Maintenance- equipment repair experience Excellent customer service and communication skills Electrical experience, preferredWhat We ll Provide(Full-Time Employee Only)MedicalDentalVisionLife and Disability401KPaid Time Off (PTO) PHYSICAL DEMANDS:Move around the property by walking for extended periods of time, sometimes for entire duration of shiftOccasionally position self in order to perform maintenance and repair tasks by bending or stoopingPerform maintenance tasks by occasionally climbing and reachingOccasionally lift and carry maintenance equipment and machinery, up to 50 lbs.WORKING CONDITIONS:Work is performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.OTHER DUTIES:Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.PandoLogic. Keywords: Pick Up and Delivery Driver, Location: BOSTON, MA - 02108

Full Time
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Manager, IT Field Support
Beth Israel Deaconess Medical Center
location-iconBOSTON MA

Department Description: Information Technology (IT) has undertaken a multi-year effort to harmonize IT systems across Beth Israel Lahey Health. IT staff members may have the opportunity to participate in special projects that span Beth Israel Lahey Health as part of this harmonization effort. This position may be assigned to work on special projects, and other job duties, as needed. This role will be on-site, with some remote flexibility, in the Boston region to support Beth Israel Deaconess Medical Center and Joslin Diabetes Clinic.Job Location: Boston, MassachusettsReq ID: 43522BRJob Summary: Responsible for delivering world class support services across specific BILH entities overseeing the assigned functional area (On-site, Off-site (non-main hospital campuses), or Projects) of the BILH Field Support team. This individual is on point to contribute to the Field Support consolidation in collaboration with the Director of Field Support. Works with leaders across the BILH business to prioritize needs and value, drives technology innovation strategy, focus, business and clinical outcomes, overseeing support tickets ensuring they are responded to and resolved within SLA. Contributes to the development and execution of the enterprise-wide IT strategy for Field Support and ensures alignment with the enterprise's business strategy and the delivery of capabilities required to achieve business success. Develops, implements, and oversees strategies and support involving the assigned domain. Provides strong leadership to direct reports and fosters an environment of success, personal development and job fulfillment leading to low attrition.Essential Responsibilities: Consistently exceeds end user expectations by meeting established SLA's and customer demands.Contributes on setting the mission and vision for the Field Support team in collaboration with the Director of Field Support . Brings innovative technology services of the organization to foster a business-oriented culture and mindset driven by continual service improvement techniques. Acts as a champion with the responsibility of communicating innovative technology goals to IT senior leaders.Partners with IT Leaders and their teams on cross functional projects and initiatives. Ensures the Field Support team is prepared for any spikes in work load including projects.Develops a long-term strategic vision for areas of responsibility, taking into account best practices in the field and changing organizational needs; accountable for the overall innovative technology portfolio across his/hers areas of responsibility.Provides direction, mentoring and coaching to staff to increase the capabilities and effectiveness of your team, to develop competencies to ensure they are meeting their goals and objectives.Working with IT Security ensures that all PC's are patched, secured and updated per set requirements.Ensures proper staffing needs are met and builds data driven business cases when additional staff is required to meet SLA's and business demands.Ensures that support incidents and requests are handled following an ITIL based framework.Drives high customer satisfaction and ensures services align with BILH needs.For Field Support Project Position, must properly assess project needs and scope as well as ensure the Field Support projects are delivered on time and within budget.Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews. Direct Reports: More than 7 Indirect Reports: NoneRequired Qualifications:High School diploma or GED required. Bachelor's degree preferred.5-8 years related work experience required and 1-3 years supervisory/management experience requiredMust have a customer centric mindset.For Field Support Project position, must have IT Project Leadership experience.For Off-site Field Support position, must have valid driver license and available automobile to frequently travel to the off sites.Advanced technical computer skills as required for technical support specific to functional area and related systems.Preferred Qualifications:ITIL certified.Competencies:Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.Problem Solving: Ability to address problems that are highly varied, complex and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues.Independence of Action: Ability to set goals and priorities for functional area. May make recommendations for department policies, practices and programs. Manager or Director provides broad guidance and overall direction.Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner.Physical Nature of the Job:Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Full Time
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Manager, Medical Staff Credentialing
share-icon
Full Time
location-iconCambridge MA
Job Description

Job Description

Location: CHA Cambridge Hospital

Work Days: 8am to 4:30pm / variable

Category: Professional and Management

Department: Medical Staff Office

Job Type: Full time

Work Shift: Day

Hours/Week: 40

Union: No

Union Name: Non Union

DEPARTMENT DESCRIPTION:

The department is responsible for the general management of all medical staff services functions including: credentialing, continuing medical education, and medical staff committee support.

Summary:
Under the direction of the Senior Director of Medical Staff Services, the Manager of Medical Staff Services will oversee and be responsible for the general management of all medical staff services functions include: credentialing, continuing medical education, and medical staff committee support. Coordinates and performs a variety of administrative duties required for provider enrollment with third-party insurance plans.

Responsibilities:
Credentialing and Provider Enrollment
Assist Senior Director in supervising the credentialing and provider enrollment processes.
Ensures credentialing of applicants for membership and appointment is coordinated accurately and timely in compliance with defined schedules.
Coordinates primary source verification of initial and reappointment applications
Oversees the collection of information by Credentials Coordinators to identify potential quality care issues, behavioral problems, appropriate education and training. I
Leads the Credentialing Coordinators' team efforts to provide quality services to all customers
Investigates issues of concern regarding applications, generates reports, and presents findings to the Senior Director as appropriate.
Coordinates and monitors implementation and maintenance of accurate and up-to-date computerized database and credentials files for members of the Medical Staff and Allied Health Professionals.
Assists the Senior Director in bringing about an enhancement of relationships with physicians by working effectively with physician leaders, new medical staff members, and physician office personnel.
Serves as resource to Credentials Coordinators with regard to processes in credentialing and provider enrollment
Identifies substantive issues and initiates further data collection as needed from internal and external sources
Maintains understanding of NCQA, Joint Commission and state credentialing regulations
Updates and maintains specialized databases, including but not limited to CAQH, HCAS and NPI registry to support the efficient maintenance and utilization of provider enrollment information
Maintains working knowledge of credentialing verification databases and resources such as National Practitioner Data Bank, American Board of Medical Specialties and AMA profiling
Maintains online clinical privileging database to insure effective communication of current privileges. Coordinates program changes with Senior Director and IT support.
Supervises completion of applications to third party payers, tracks enrollment process and maintains application status in Intellicred database
Participates in the planning, evaluation, revision of departmental policies, processes, and systems
Monitor integrity of departmental credentialing software and communicates issues to Senior Director
Assists Senior Director in thorough review of medical staff bylaws, Joint Commission standards, CHA policies
Monitors expiring documentation reminder system
Manage technical and administrative projects for the medical staff and provider enrollment as directed by Senior Director
Develops and maintains a good working rapport with members of the Medical and Allied Health staff, and hospital personnel.
Researches, facilitates and assists with resolution of issues related to provider enrollment, keeping Senior Director informed of progress
Continuing Medical Education
Serves as primary contact with Harvard Medical School Continuing Education program
Manages submission of all CME reporting
Manages CME Annual Needs Assessment and collects information from multiple departments
Prepares annual and interim reports for HMS to insure continuing compliance with certification for continuing medical education programs at CHA
Serve as resource for medical staff in setting parameters of goals and objectives for CHA CME programs to comply with HMS guidelines

MINIMUM QUALIFICATIONS:

Other information:
Equivalent years in a dynamic health care setting or related field can be substituted for the required experience.
Certifications:
National Association Medical Staff Services CPCS or CPMSM preferred
Work Experience:
One to three years of experience required in a healthcare setting in an administrative capacity. Previous credentialing experience in a hospital medical staff office or managed care organization preferred.


In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

job-detail-figure
Manager, Medical Staff Credentialing
share-icon
Full Time
location-iconCambridge MA
Job Description

Job Description

Location: CHA Cambridge Hospital

Work Days: 8am to 4:30pm / variable

Category: Professional and Management

Department: Medical Staff Office

Job Type: Full time

Work Shift: Day

Hours/Week: 40

Union: No

Union Name: Non Union

DEPARTMENT DESCRIPTION:

The department is responsible for the general management of all medical staff services functions including: credentialing, continuing medical education, and medical staff committee support.

Summary:
Under the direction of the Senior Director of Medical Staff Services, the Manager of Medical Staff Services will oversee and be responsible for the general management of all medical staff services functions include: credentialing, continuing medical education, and medical staff committee support. Coordinates and performs a variety of administrative duties required for provider enrollment with third-party insurance plans.

Responsibilities:
Credentialing and Provider Enrollment
Assist Senior Director in supervising the credentialing and provider enrollment processes.
Ensures credentialing of applicants for membership and appointment is coordinated accurately and timely in compliance with defined schedules.
Coordinates primary source verification of initial and reappointment applications
Oversees the collection of information by Credentials Coordinators to identify potential quality care issues, behavioral problems, appropriate education and training. I
Leads the Credentialing Coordinators' team efforts to provide quality services to all customers
Investigates issues of concern regarding applications, generates reports, and presents findings to the Senior Director as appropriate.
Coordinates and monitors implementation and maintenance of accurate and up-to-date computerized database and credentials files for members of the Medical Staff and Allied Health Professionals.
Assists the Senior Director in bringing about an enhancement of relationships with physicians by working effectively with physician leaders, new medical staff members, and physician office personnel.
Serves as resource to Credentials Coordinators with regard to processes in credentialing and provider enrollment
Identifies substantive issues and initiates further data collection as needed from internal and external sources
Maintains understanding of NCQA, Joint Commission and state credentialing regulations
Updates and maintains specialized databases, including but not limited to CAQH, HCAS and NPI registry to support the efficient maintenance and utilization of provider enrollment information
Maintains working knowledge of credentialing verification databases and resources such as National Practitioner Data Bank, American Board of Medical Specialties and AMA profiling
Maintains online clinical privileging database to insure effective communication of current privileges. Coordinates program changes with Senior Director and IT support.
Supervises completion of applications to third party payers, tracks enrollment process and maintains application status in Intellicred database
Participates in the planning, evaluation, revision of departmental policies, processes, and systems
Monitor integrity of departmental credentialing software and communicates issues to Senior Director
Assists Senior Director in thorough review of medical staff bylaws, Joint Commission standards, CHA policies
Monitors expiring documentation reminder system
Manage technical and administrative projects for the medical staff and provider enrollment as directed by Senior Director
Develops and maintains a good working rapport with members of the Medical and Allied Health staff, and hospital personnel.
Researches, facilitates and assists with resolution of issues related to provider enrollment, keeping Senior Director informed of progress
Continuing Medical Education
Serves as primary contact with Harvard Medical School Continuing Education program
Manages submission of all CME reporting
Manages CME Annual Needs Assessment and collects information from multiple departments
Prepares annual and interim reports for HMS to insure continuing compliance with certification for continuing medical education programs at CHA
Serve as resource for medical staff in setting parameters of goals and objectives for CHA CME programs to comply with HMS guidelines

MINIMUM QUALIFICATIONS:

Other information:
Equivalent years in a dynamic health care setting or related field can be substituted for the required experience.
Certifications:
National Association Medical Staff Services CPCS or CPMSM preferred
Work Experience:
One to three years of experience required in a healthcare setting in an administrative capacity. Previous credentialing experience in a hospital medical staff office or managed care organization preferred.


In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.