Job DescriptionBe unstoppable with us!T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!Job Overview\nThe Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team in order to deliver T-Mobile's aspirations of earning a place in our customer's hearts and Mobile Expert success.Job Responsibilities:\n Customer: \n • Responsible for infusing every store’s Mobile Experts with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. \n • Ensure that every need the customer has when coming into the store is met and that employees’ build the customer’s confidence by making their experience comfortable, simple and by solving the whole problem. \n • Complete observations of Mobile Experts’ interactions with customers, including feedback, to be used in development, training & coaching conversations. \n • Effectively manage customer wait time. Keep current on products, services and promotions.\n \n Owner:\n • Lead by example, staying up to date on the latest products, services, training and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Experts to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. \n • Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. \n • Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits.\n \n\nEducation:\nHigh School Diploma/GED (Required) \n\nWork Experience:\n 1 year customer service and/or sales experience, retail environment preferred (Preferred) \n\nKnowledge, Skills and Abilities:\nCommunication (Required) \nLeadership (Required) \nStore Operations (Required) \n\nLicenses and Certifications:• At least 18 years of age• Legally authorized to work in the United StatesTravel:Travel Required (Yes/No):NoDOT Regulated:DOT Regulated Position (Yes/No):NoSafety Sensitive Position (Yes/No):NoNever stop growing!T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Portables
Sterling VA, US
Job DescriptionJob DescriptionJoin us as a RETAIL TEAM MANAGER in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!When you work in Retail, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest toys to finding the perfect technology solution for an everyday challenge, no day’s ever the same. We also foster a warm and supportive environment where we emphasize nurturing and developing individuals to excel in the communication industry. As an RTM, you are the driving force behind your team, which is the first line of contact for our current and potential customers. As a professional representation of the company, you will recruit, train, and develop invaluable leaders for the future. Within the company’s set values and mission, you will manage the retail staff though the development and implementation of sales procedures which results in profitability. You will ensure scheduling fluidity and stay up to date on all industry/technology information. Additionally, you will need to maintain necessary reports including inventory, audits, loss prevention, HR policies and procedures and more! You will convey a positive and upbeat attitude as well as an authoritative demeanor demonstrating strong and approachable leadership.Core Responsibilities:Provide a professional working environment in appearance and atmosphere as a role model for all employees in the venue.Maintain an “I can help you with that” attitude with customers at all times.Greet customers and ensure they feel welcome and valued.Learn and sell all of AT&T’s products and services.Ensure customer satisfaction and customer loyalty by creating value around all products and services, tailoring each package to fit each customer’s needs.Achieve store and individual sales goals to maximize your own commissions.Drive sales performance of all AT&T products and services through coaching and training the team in proper customer service and closing skills.Be a pioneer by staying up to date on AT&T product knowledge of industry information and technology.Maintain all location operations including but not limited to inventory, daily paperwork, schedules, answering phone calls, maintaining cleanliness, and loss prevention.Be open to feedback from supervisors and peers to foster growth as a leader.Represent our Company and the AT&T brand with the utmost professionalism.RequirementsConsistent and punctual attendance.Work a minimum of 40 hours per week as a non-exempt (hourly).Ability to work holidays, product launch days and weekend as store needs demand.Excellent problem-solving skills.Establish and monitor store work schedules.Ability to interpret and analyze sales and commission reports.Train, motivate and inspire a team to achieve maximum results.Complete weekly one-on-ones with each team member as well as monthly store meetings with all staff.Ensure audit compliance at all times as required by Company and AT&T.Must have reliable transportation and ability to assist at other locations and events as needed.Ability to stand, walk or otherwise be mobile on the sales floor for hours at a time.Ability to lift at least 10 pounds.Must be at least 18 years of age.Job Type: Full-timeBenefits:401(k)Dental insuranceEmployee discountHealth insurancePaid time offVision insurance
Portables
Purcellville VA, US
Job DescriptionJob DescriptionJoin us as a RETAIL TEAM MANAGER in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the largest telecommunications and Entertainment Company servicing the community with wireless and AT&T TV!When you work in Retail, you get to share what you love most about technology with millions of the coolest customers around. From showing off our latest toys to finding the perfect technology solution for an everyday challenge, no day’s ever the same. We also foster a warm and supportive environment where we emphasize nurturing and developing individuals to excel in the communication industry. As an RTM, you are the driving force behind your team, which is the first line of contact for our current and potential customers. As a professional representation of the company, you will recruit, train, and develop invaluable leaders for the future. Within the company’s set values and mission, you will manage the retail staff though the development and implementation of sales procedures which results in profitability. You will ensure scheduling fluidity and stay up to date on all industry/technology information. Additionally, you will need to maintain necessary reports including inventory, audits, loss prevention, HR policies and procedures and more! You will convey a positive and upbeat attitude as well as an authoritative demeanor demonstrating strong and approachable leadership.Core Responsibilities:Provide a professional working environment in appearance and atmosphere as a role model for all employees in the venue.Maintain an “I can help you with that” attitude with customers at all times.Greet customers and ensure they feel welcome and valued.Learn and sell all of AT&T’s products and services.Ensure customer satisfaction and customer loyalty by creating value around all products and services, tailoring each package to fit each customer’s needs.Achieve store and individual sales goals to maximize your own commissions.Drive sales performance of all AT&T products and services through coaching and training the team in proper customer service and closing skills.Be a pioneer by staying up to date on AT&T product knowledge of industry information and technology.Maintain all location operations including but not limited to inventory, daily paperwork, schedules, answering phone calls, maintaining cleanliness, and loss prevention.Be open to feedback from supervisors and peers to foster growth as a leader.Represent our Company and the AT&T brand with the utmost professionalism.RequirementsConsistent and punctual attendance.Work a minimum of 40 hours per week as a non-exempt (hourly).Ability to work holidays, product launch days and weekend as store needs demand.Excellent problem-solving skills.Establish and monitor store work schedules.Ability to interpret and analyze sales and commission reports.Train, motivate and inspire a team to achieve maximum results.Complete weekly one-on-ones with each team member as well as monthly store meetings with all staff.Ensure audit compliance at all times as required by Company and AT&T.Must have reliable transportation and ability to assist at other locations and events as needed.Ability to stand, walk or otherwise be mobile on the sales floor for hours at a time.Ability to lift at least 10 pounds.Must be at least 18 years of age.
Avports LLC
Sterling VA, US
Job DescriptionJob DescriptionPOSITION DESCRIPTIONPositionShift CaptainCompanyAvports LLCLocation9656 Air Terminal Drive, Mascoutah, IL 62258Reporting Relationship ChiefContactPlease send resume and cover letter to hr@avports.comCOMPANY BACKGROUNDFounded in 1927 as a division of Pan Am Airlines, Avports is America’s most experienced and trusted airport manager and operator - the US-based and US-owned airport operator and wholly owned by West Street Infrastructure Partners III, a family of infrastructure investment funds managed by Goldman Sachs & Co. LLC. Avports has historically managed and operated a portfolio of airport O&M and P3/PPP contracts at more than 30 US airports. These airports have been diverse in their operations and have included commercial and general aviation airports, passenger terminals, military bases / joint-use airports, heliports, NASA facilities / spaceports. In the future, the company plans to also operate vertiports for electrical vertical take-off and landing vehicles (eVOTLs) / aerial urban taxis and unmanned aerial vehicles (UAVs).Today, the company operates with 550+ staff at nine US airports across five US states and is also involved in the development of a cargo-focused airport in Florida. The company's presence extends to 24 additional US airports through its affiliate Aviation Facilities Company Management, LLC. Avports creates maximum value for airport owners, users, and communities through the unrivaled integration of airport management capabilities, experience, and expertise. Services Avports has the capability to be a one-stop provider for an entire airport’s operations, and the nimbleness to seamlessly deliver specific services alongside other providers. Avports’ comprehensive airport management approach focuses on integrating all aspects of management and operations. Its custom solutions practice provides targeted expertise to fit the needs of each airport. Every airport is unique, so Avports designs an approach that is unique for each client. Avports creates maximum value for airport owners, users, and communities through the unrivaled integration of airport management capabilities, experience, and expertise. Avports is a proven leader. Its expert team leads clients and their stakeholders through a highly developed stakeholder consultative process to re-imagine the airport’s vision and align it with stakeholder interests. Avports enhances the value of the airport and its assets, improves management and operations, and provides a single point of accountability for the implementation of its services, as well as for enhanced security and regulatory compliance.KEY RESPONSIBILITIESShift CaptainExperienceThe Shift Captain must have a least five (5) years aircraft rescue, firefighting, security service and airport operations experience with the appropriate National Incident Management System training.Skills and KnowledgeMust have knowledge of fire suppression, fire prevention and combat (tactical) techniques, particularly as applied to the saving of lives and aircraft.Must have knowledge of the basic regulations related to fire combat and lifesaving procedure s.Must have knowledge of the equipment, materials and vehicles required for airport firefighting and lifesaving.Must have the ability to direct other personnel while performing the same duties.Must have the ability to prepare explicit reports on the handling of routine and emergency duties.Must have the ability to maintain morale among other personnel.Must be Airport Fire Fighter Certified by Contractor’s Instructor within six months of start date.Must become an AAAE Airport Certified Employee (ACE) in Airfield Operations within one year of hire.Must have a working knowledge of the Airport Security Plan and Basic Security Practices.All required skills, knowledge, experience, or certification must comply with the terms of this Agreement or be waived in writing by the Airport Director.DutiesAbility to perform all duties of an Airport Safety Officer. (See B below)Assist in the training of personnel assigned to shift.Assign duties to personnel assigned to shift.Prepare daily station log and any other reports that are required.Assist, under the direction of the Chief of Public Safety or the Deputy Chief of Public Safety, in the supervision of Aircraft Rescue Firefighting, security operations and airport operations occurring on the assigned shift.Perform duties of an Airport Safety Officer for assigned shift.Act as the Senior Fire Official in the absence of the Chief of Public Safety and the Deputy Chief of Public Safety.As directed review ID badge applications and verify accompanying personal identification (and immigration – if applicable) documents, retrieve Criminal History Record Check results, SIDA Course – schedule and send notifications, ID badge printing and issuance, pull daily report of Lost and expired badges.Airport Safety Officer (ASO)ExperienceMinimum Fire Fighter 2 certification. Background in airport security preferred.Skills and KnowledgeMust have capacity to acquire skill in the operation, use, and maintenance of firefighting equipment and in the fighting of fires.Must have ability to maintain order among large groups of persons in emergencies.Must possess alertness and skill in detecting and recognizing safety hazards.Must have knowledge of established rescue methods and first aid treatment.Must have ability to understand and carry out instructions.Must be Fire fighter Certified by Contractor’s Instructor within six months of start date.Must become an AAAE Airport Certified Employee (ACE) in Airfield Operations within one year of hire.Must meet all 14 CFR Part 139 training requirements for Aircraft Rescue and Firefighting.Must have a working knowledge of Basic Security Practices.Must have ability to maintain order among large groups of persons in emergencies.All required skills, knowledge, experience, or certification must comply with the terms of this agreement or be waived in writing by the Airport Director.DutiesPerform tasks associated with the AOC or airline / terminal operations as assigned.Under the direction of the Chief of Public Safety or Deputy Chief of Public Safety and the Shift Captain, assist and participate in all firefighting, lifesaving, and security activities at the airport and its facilities and to do related work as required.Be able to perform as driver/operator of each fire apparatus assigned to the Airport Public Safety Department.Operate and be able to maneuver the fire apparatus into the most optimum position for combating a fire.Operate pumps, booms, nozzles, or similar equipment.Perform firefighting, rescue, and salvage operations at fires, accidents, or other emergencies.Maintain fire and safety equipment in good working condition.Make inspections of airport aprons, taxiways, runways, buildings, and other structures for the identification and elimination of safety hazards.Participate in fire drills and maintain proficiency in the techniques and methods of firefighting.Maintain quarters and surrounding areas in a clean, sanitary, and orderly condition.Prepare reports as required.Assist in controlling vehicular and pedestrian AOA entry.Maintain surveillance of the terminal and other buildings and provide general security of the Airport.Assist Airport tenants with airport operational and security matters as necessary.Assist in conducting the AOA driver’s training program, Wildlife Hazard Management Plan, and security t raining.Assist in conducting airport inspections to including identifying, preventing and removing all hazards to aviation within the AOA to include the removal of foreign object debris (FOO).Perform vehicle inspections as required.Conduct runway condition reading during snow and ice events.Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM.Conduct inspections of Airport fuel farm and mobile refueler vehicles for compliance with current FAA and NFPA requirements.Act as liaison with the United States Air Force air traffic control tower, airport rescue and firefighting personnel, and all responding agencies during an Airport emergency.Report deficiencies and irregularities found on the AOA associated with airport lighting, signage and navigational aids (NAVAIDS).Perform duties associated with airline operations during passenger flight days.Must have ability to maintain order among large groups of persons in emergencies.Must possess alertness and skill in detecting and recognizing safety hazards.Must have knowledge of first aid treatment.Must have ability to understand and carry out instructions.Must have a working knowledge of Basic Security Practices.Prepare reports as required.PROFESIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONSTo perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Must be at least eighteen (18) years of age.Must be a citizen or lawful resident of the United States.Must possess a high school diploma or equivalent.Must possess a valid Illinois State motor vehicle operator’s license throughout the employee’s employment.Must possess an Illinois commercial driver’s license throughout the employee’s employment.Must pass a physical fitness exam as may be required by applicable law and maintain the required fitness level and pass required tests throughout the employee’s employment.Must pass a Transportation Security Agency (TSA) background check.A felony Driving Under the Influence (DUI) conviction will be disqualifying.Must have and maintain a current CPR and AED certification.Must possess an Illinois Firearms Owner Identification Card (FOID).Position involves shift work.COMPENSATIONCompetitive compensation package.NON-DISCRIMINATION COMMITMENTAvports’ policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity.Avports’ commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees’ recruitment, selection, promotion, compensation, and development processes. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.Infrequent US Domestic travel may be required.COGNITIVE DEMANDSAttention to detail and focus on quality Highest levels of integrity Ability to inspire, lead and motivate people, including him/herself and othersAbility to gain and maintain trust among customers, staff, and stakeholdersAbility to negotiate and gain consensusAbility to manage and resolve conflict in a productive wayCalm, tactful, respectful, and diplomatic characterAbility to work under situations of stress and with limited resources Excellent teamwork capabilitiesAbility to lead and facilitate Working GroupsHigh degree of emotional intelligence and empathyREFERENCESUp to three positive references from previous employers and/or supervisors may be required