POSITION: Community or Grove Supervisor

TITLE OF IMMEDIATE SUPERVISOR: Health and Wellbeing Director

DEPARTMENT: Resident Care

STATUS: NON-EXEMPT

SUMMARY

Community or Grove Supervisor is responsible for the day to day operations and the provision of quality care to residents of their assigned Community or Grove. Supervisors will participate in hiring, overseeing, and mentoring Resident Care staff. General responsibilities include: scheduling staff for the Grove(s) the supervisor is responsible, coordinating services for resident care, coordinating with various department heads from dining, maintenance, engagement and housekeeping; maintaining a clean, attractive secure and safe environment; ensuring state and federal staff levels and regulations are maintained; communicate with family members and ensure resident care and daily activities are structured and well organized.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

High school diploma or GED
Must be 21 years of age or older
Successful completion of a state approved nursing assistant training program and a state approved trained medication assistant program
Current and active certification on the Georgia Nursing Assistant Registry and current certification in medication administration
Must successfully clear a background check, TB skin test or x-ray, and health screening
Current CPR certification
Must have a valid driver's license
Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner

PRINCIPLE DUTIES AND RESPONSIBILITIES

Ensures the implementation and consistency of resident care services and engagement
Ensures proper follow through and documentation for residents with a change in care needs
Creates staff schedule for CMAs and Resident Assistants for responsible Grove
Facilitates, assists or leads small groups or engaging in one on one experiences with residents- Activities include socialization, personal growth, exercise, music, community integration, spiritual development, recreation and performance improvement under the direction of the Engagement Director
Supports in reviewing wellness files according to Orchard policy, federal and state guidelines
Reports to Health and Wellbeing Director to identify, review, discuss potential changes in service / medication levels
Supports Clinical Coordinator with managing and coordinating resident care appointments
Informs the Health and Wellbeing Director of any changes in medication or service level that may result in a higher tier level or potential move-out
Completes weights and vital signs monthly for each resident prior to completion of monthly wellness visit
Supports in the maintenance of wellness supplies for the community daily needs and emergency kits
Supports the monitoring of each resident's medication and treatment profile to ensure each medication and treatment is administered as ordered and documented accurately
Supports in the monitoring of the Medication Room, med charts, treatment carts for neatness, cleanliness, availability of medications and expired medications
Completes certificated medication assistants and care staffing and scheduling according to the operational and budgetary guidelines
Supports the Health and Wellbeing Director with interviewing and onboarding new nurses, community supervisors, Certified Medication Assistants and Resident Assistants
Supports in the facilitation of ongoing trainings and skills competencies of resident care staff
Actively participates in risk management programs
Balances team and individual responsibilities, exhibiting objectivity and openness to others' views
Contributes to building a positive team spirit
Identifies and resolves problems in a timely manner, gathering and analyzing information to develop alternative solutions both independently and with groups
Manages challenging or emotional resident, family member, and employee situations, responding promptly to their request for service and assistance, while soliciting feedback to improve service insuring that commitments are met
Focuses on solving conflict and not blaming
Listens to others without interrupting and keeps emotions under control- Remains open to others' ideas and tries new things
Provides assistance with assigned personal care tasks that meet resident physical and emotional personal needs consistent with the Orchard philosophy
Administers prescribed medication as ordered by a physician to residents and maintains related medical records under the supervision of the RN

COMPETENCIES

Works with integrity; upholds organizational values
Must be able to work independently and have strong written and verbal communication skills
Ability to read and interpret documents such as safety rules, operating procedures, policies and employee manuals
Ability to write reports and correspondence
Ability to speak effectively in front of others
Ability to solve practical problems and deal with a variety of variables in situations
High level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with residents' families and families experiencing loss
Attention to detail to ensure accuracy
Demonstrates and knowledgeable of the Six (6) Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse)

ORCHARD EXPECTATIONS:

Adheres to all Orchard policies and procedures
Maintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rules
Displays a positive and professional image and attitude in all relationships with residents, families, peers and in the community- Outlined in detail in the employee handbook
Maintains positive communication and team collaboration
Serves as an ambassador for Orchard at all times
Demonstrates ongoing responsibility for self-education
Maintains resident and personal safety regarding occupational health and safety
Attends regularly scheduled department meetings
Responsible for maintaining all continuing education and training requirements for position
Attends and participates in onsite training and continuing education as required
Participates in safety program, as requested
Cooperates to investigate employee injuries
Promotes and support safety awareness and implement safety operations
Encourages staff to make suggestions on safety practices
Participates in regularly scheduled meetings with department director and associates
Participates in orientation of new employees
Participates in volunteer orientations, training and education as requested
Remains updated and communicates state regulation changes to all associates
Ensures compliance with all state and federal regulations (i.e. OSHA)
Participates in the risk management programs
Demonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
Assists as requested by the Executive Director or supervisor in a dining room during resident meal times to ensure residents have a positive experience
Must always be accessible either by phone or email. Voice messages and emails are responded to within 24 hours
Participates in the Manager on Duty (MOD) call rotation as requested
Ability to work evenings, weekends and flexible hours when necessary to meet the needs of our residents
Follows Professional Dress Code policies as outlined in the employee handbook for community and department specific standards
Adheres to Orchard's No Cell Phone policy as outlined in the employee handbook at all times
Perform other related duties as assigned

ORCHARD STANDARDS

All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.

Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control

These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.

F-A-M-I-L-Y

First Impressions

All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.

Accountability and Integrity

We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.

Meaningful Moments

When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.

Information and Communication

We believe knowledge is power and communication is the lifeline to effective collaboration.

Learning and Leading

Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.

Yes "we can" Attitude

With a can-do character we are committed to creative solution focused problem solving.

ADA Requirements (essential functions)
Physical Requirements
Lifting	More than 25 lbs, routinely
	More than 50 lbs, occasionally
Transfer	150 lb. or greater resident weight
Sitting	1 - 3 hours/day
Standing	4 - 5 hour/day
Walking	2 - 4 hours/day
Bend, stoop, squat, and/or twist	Repeatedly throughout day
Climbing stairs	Repeatedly throughout day
Reaching	0.5 hour/day arms shoulder level
Use of telephone	3 - 4 hours/day
Working under pressure	3 4 hours/day
Working rapidly for long periods	2 - 3 hours/day
Use of keyboard/computer, printer, fax, copier	4 5 hours/day

Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).
May occasionally work longer than 8 hours/day.

Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis:
Critical thinking Reading Writing Mathematics Drawing conclusions from written or computer-generated materials Analyzing data or report information Creating methodologies for accomplishing a goal Conducting research Implementing recommendations by coordinating persons and/or other resources Developing plans, procedures, goals, strategies, or processes Clear verbal articulation of the English language
Working Environment
Indoors Possible exposure to communicable diseases Skin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex gloves Exposure to medical equipment with the risk of lacerations or punctures
This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.

0