Job Title: IT Project Manager
Job Classification: Full-time, Exempt
Job Location: Remote
Compensation: $90,000 - $120,000 per year
Reports to: VP - Professional Services

About Focus Solutions

Focus Solutions is a leading healthcare IT company dedicated to providing a comprehensive technology platform tailored to meet the needs of healthcare practices. We integrate fragmented technologies into a seamless, intuitive technology ecosystem to enhance clinical and operational efficiency.

We foster a collaborative, inclusive work culture, and our organization is experiencing rapid growth. We're looking for candidates eager to grow with us. As a fully remote company, we offer flexibility and work-life balance while maintaining a strong sense of teamwork and connection.

Summary

As the IT Project Manager, you'll play a critical role in supporting our growing Managed IT Services team by leading and coordinating a variety of internal and client-facing technology projects. Your day-to-day work will involve close collaboration with customers, IT engineers, technical support, and client success staff. You'll ensure that projects are delivered on time, within scope, and aligned with both client expectations and company goals. You'll take the lead in driving project success, enhancing communication, and aligning service delivery with strategic priorities.

While your primary focus will be on managing infrastructure and service delivery for our Managed IT clients, you will also be responsible for overseeing project components across Focus Solutions' broader suite of products and services-including Conversions, Insights, and other offerings-when they are part of a client's overall implementation. In periods between major Managed IT projects, you may also be assigned to internal or cross-functional projects to support broader business initiatives.

Essential Duties and Responsibilities

Lead the planning, execution, and delivery of IT infrastructure and managed services projects (e.g., network upgrades, server migrations, cloud deployments, onboarding new clients).
Act as a liaison between the Managed IT team and Professional Services leadership to ensure project alignment with company goals and client expectations.
Develop and manage project scopes, timelines, budgets, and deliverables.
Coordinate across internal departments and with external vendors/partners to manage project tasks and dependencies.
Maintain regular communication with clients regarding timelines, deliverables, and project updates.
Track project performance using appropriate tools and methodologies, ensuring high standards of service and satisfaction.
Identify potential risks and roadblocks, proposing and implementing mitigation strategies.
Create and maintain comprehensive project documentation, including plans, reports, and post-project evaluations.
Support standardization of project management processes and documentation as the role evolves.
Collaborate with technical stakeholders to shape project approaches and define solutions, ensuring scope and requirements are well-developed before execution.
Manage end-to-end delivery of Managed IT projects, including coordination of components from other Focus Solutions offerings (e.g., Conversions, Insights), while also contributing to internal or cross-functional initiatives during periods between major client engagements.

Technical Skills and Tools

Working knowledge of Microsoft Modern Workplace, Microsoft Server Environments, network architecture and design, and PC/endpoint environments.
Ability to independently scope and structure technical projects reducing reliance on engineering resources during initial planning phases.
Background in Managed Service Provider (MSP) operations or client onboarding.
Experience working with PSA or RMM tools (e.g., ConnectWise)
Familiarity with ITIL frameworks or service delivery models.
Understanding of cybersecurity, compliance, or data protection protocols.

Qualifications and Experience

Bachelor's degree in Information Technology, Business, or a related field-or equivalent work experience.
7+ years of experience in IT project management or technical project coordination, preferably in a Managed Services or Professional Services environment.
Proven experience managing IT infrastructure or support projects (e.g., network, security, cloud).
Demonstrated technical aptitude and initiative to shape project plans and architectures without requiring full input from engineers at project inception.
Strong organizational and multitasking skills; confident managing multiple projects at once.
Excellent communication and stakeholder management skills-both technical and non-technical.
Proficiency with project management tools such as Asana, Microsoft Project or similar.
Experience with Waterfall and Agile project management frameworks.

What We Offer

Competitive pay commensurate with experience.
Fully remote work environment with flexibility.
Robust benefits package including health insurance and 401(k) with company match.
Generous paid time off and vacation policy.
Professional growth opportunities, including training and development.
Bonuses for successful employee referrals and earning select Microsoft Solutions certifications.
A supportive, inclusive, and fun work culture that encourages collaboration and innovation.

How to Apply

If you are a motivated and detail-oriented data professional passionate about healthcare technology, we'd love to hear from you! To apply for the IT Project Manager position at Focus Solutions, please complete our applicant questions and submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to your application!

Focus Solutions is an equal opportunity employer and will consider all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Offers of employment at Focus Solutions (the "Company"), or continued employment at Focus Solutions, may be contingent upon clearance of a background check.

Background checks are standard practice in the healthcare industry and are a requirement of doing business. In many cases these checks are required by contractual obligation. Regardless, we have a duty to our clients and their patients to demonstrate that we hire only and employe the people that uphold a moral and ethical standard and that we take every precaution to ensure the sensitive data we are entrusted with is managed with the utmost care and security. This endeavor begins with our hiring practices.

Information obtained through a background check will only be used for purposes of determining a candidate's or employee's eligibility for employment (or ongoing employment) with Focus Solutions. Background checks are not intended to disqualify or otherwise limit the pool of individuals eligible for a role, but instead are intended to confirm a decision to hire a candidate. Any information obtained through a background check will not be used to discriminate against a candidate on the basis of their race, color, sex/gender, religion, national origin, age, disability, or any other protected characteristic under federal, state or local law.

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