SHARKS SPORTS AND ENTERTAINMENT

Title: Birthday Party Coordinator

Position: Part-Time, Non-Exempt

Job Location: Fremont, CA

Reports to: Participant Development Manager

Pay Range: $24.00 per hour

Position Overview

The Birthday Party Coordinator, acting under the general direction of the Participant Development Manager, performs and plans the essential party planning activities and manages party staff according to established standards. The coordinator will make sure the birthday person, family and guests have a memorable experience in a manner that gives special recognition to the birthday party child which promotes our birthday program to all attendees.

Shift Information:

Shifts are primarily Friday - Sunday

Shift time varies per business needs.

Occasional holidays

Essential Duties and Responsibilities:

Organizes and develops all aspects of birthday parties, including but not limited to, contacting interested individuals, booking reservations, ordering necessary supplies (including food and beverage) and working with vendors to ensure optimal amounts of food and supplies are on hand.

Create individual party agendas within the framework of the party program including any special requests.

Conduct pre-party briefing with Party Captains to review timeline and schedule details (party area setup details, guest arrivals, party area games, off ice activities, public skate activities, food serving details, party departure and clean up).

Attends birthday parties, supervises staff, leads example by providing excellent customer service.

Develops and creates birthday parties to include collateral materials (i.e. fliers and forms, website content, supplies, etc.).

Maintains records and prepares reports on birthday party program activities in accordance with given budget.

Provides marketing along with the Participant Development Manager to promote the business of birthday parties through established methods (i.e., website, database etc.).

Promotes and markets birthday business available (i.e., print, website, in-arena, tabling etc.)

Leads and directs staff for efficient and professional party execution.

Recruits, hires, and trains Party Captains; conducts ongoing training to ensure the highest levels of service and creativity.

Responsible for all party scheduling and food coordination.

Perform other duties as assigned.

Minimum Qualifications

Excellent customer service.

Minimum of 18 years of age.

Required to work nights, weekends, and holidays.

Skating experience preferred.

Regular, predictable, and punctual attendance is required.

Ability to possess dependable transportation.

Able to pass a background check with the State of California.

Ability to work under general supervision.

Ability to work independently.

Ability and experience to lead and supervise others.

People person who enjoys working with children, families, and the public in a fast-paced environment.

Physical Requirements

Ability to sit, stand and utilize a computer for extended periods of time

Communicate via phone and email with a variety of individuals

Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation

Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation

Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)

May be required to travel to other company locations

May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations.

What We Offer:

$24.00/hour

$200 employee referral bonus for each friend hired

30% discount in the Sharks Pro Shop

Food and beverage discount at SAP Center, TechCU Arena, and Stanley's

4 free Barracuda tickets to most games.

Pet Insurance

Free ice skating at Sharks Ice (San Jose, Fremont, and Oakland)

Free employee parking

Fun environment

This position is not eligible for U.S. work authorization sponsorship.

Summary:

Born in 1991, Sharks Sports and Entertainment ("SSE") has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.

We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.

We live, work, and innovate by a set of Pioneering Principles:

T - Team success is more important than individual success

E - Exceptional experience is non-negotiable in everything we do

A - Appreciate others for their diversity and opinions

M - More risk leads to more rewards and expands our comfort zones

T - Trust that all teammates have the best intentions

E - Empower all teammates to make informed decisions

A - Always say what you really mean and do what you say

L - Lead by showing the respect to others you expect from them

We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.

Our Commitment to Diversity, Inclusion & Belonging

Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications - in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence.  Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Equal Opportunity Employer

Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans' status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.

Notice to Recruiters and Agencies

SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE's HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.

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