Join a team that improves patient outcomes, through innovative and flexible solutions to the acute care market! When you work for Skytron, you get so much more than a job, including:

Comprehensive benefits, beginning on day one
Annual Pool Bonus
Paid vacation, personal days, and holidays
401(k) and Profit sharing
Tuition reimbursement program
Family-owned and operated business

As a Field Service Technician, you will:

Install Skytron sterile processing equipment (sterilizers, ultrasonics, washers, and cart washers) according to manufacturer specifications
Inspect and test malfunctioning sterile processing equipment, using appropriate test and analysis instruments
Disassemble malfunctioning equipment, repairing or replacing defective components and electrical parts
Coordinate with site personnel and external contractors to verify project site readiness for equipment installations, including: facility utility requirements, product delivery, and safe movement of materials to the designated worksite
Maintain regular, timely communications with customers and key stakeholders regarding the status of installation projects, customer issues, and equipment issues
Perform remote service and diagnostics by phone, email, and video conferencing, to resolve external customer equipment issues; initiating escalation where appropriate
Maintain factory certification and proficiency on all servicing product lines
Generate revenue growth by offering solutions aligned with the service portfolio
Complete service-related administrative duties in a thorough and timely manner, including: service work orders, expense reports, preventative maintenance and installation documentation, site and service documentation, and other related paperwork
Travel up to 75 percent of the time

For success in this role, you will:

Capably handle required administrative functions
Verify work to ensure accurate results
Follow work instructions, procedures, safety guidelines, and company policies
Meet productivity standards, deadlines, and project schedules
Communicate effectively with various levels of employees and customers, both verbally and in writing
Be internally motivated and work well with minimal supervision
Be flexible in working hours, including mandatory overtime on short notice and/or weekends, as needed
Devise workable solutions or consult with secondary resources to devise solutions
Maintain a good driving record and valid driver's license
Be subject to background checks and credentialing
Have a HS Diploma or equivalent. An Associate's degree in fluid dynamics, electronics, or an equivalent combination of education and experience in electronics related field is strongly preferred
Have previous experience and demonstrated success executing projects with defined milestones
Be able to interpret schematics and site drawings, without assistance
Possess a working knowledge of hydraulic and AC/DC electrical systems, functions, and uses
Have previous mechanical, diagnostic, and troubleshooting experience
Understand and apply pneumatic, plumbing, mechanical, and electrical theory to install, diagnose, and repair SPD equipment
Possess 3-5 years of experience working in a sterile processing environment, combined with prior technical work-related experience (Strongly Preferred)
Possess 3-5 years of experience installing and/or repairing HVAC systems (Strongly Preferred)

If you need assistance with any aspect of the application process or would like to request a paper application, please contact Skytron's Human Resources Department at 800.759.8766.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.