Ideal for an excellence and customer service-driven person passionate about helping hardworking people enhance their workspace.

START DATE: Monday June 9, 2025

COMPENSATION: $50,000 + Commission

W-2, exempt

SCHEDULE:

Full-time Monday - Friday

8:30am - 5:00pm CST

Opportunity to travel up to 25%

LOCATION: Kearney, NE

100% Onsite at our BRAND NEW 7500 square foot showroom with an opportunity to represent us at trade shows across the United States

We are devoted to serving the people who don't mind getting their hands dirty and who do whatever it takes to get the job done.

We began business as the Big Rack Shack, providing pallet racking to people at farm shows, and our business grew during the agricultural boom in 2010. After immersing ourselves in this crowd, we began using leftover parts to create custom workbenches and found there was quite a demand for them. Thus, Badass Workbench was born!

Several of our employees dip their toes into both businesses, because building tricked out workbenches isn't our only specialty.

Each workbench is uniquely customized to fit our clients' needs and built with excellent craftsmanship in mind. The Badass Workbench team values providing high-quality products and customer service. If you are looking to work closely with a badass team and take great pride in producing top-rate work, keep reading!

We are currently looking for an Order Desk and Show Room Manager to work with our customers and answer questions they may not even know they have. This individual will assist customers in person, over the phone, and via email regarding inquiries about our products and updates on their orders. This role is 100% in-person and onsite with the opportunity to travel and represent us at trade shows across the country.

Our Core Values

Integrity

We are honest with ourselves and with our customers, we do things the right way because there is no other way.

Teamwork

We work together as a team, each bringing our own unique ability and skills to build something greater than we could ever do alone.

Excellence

We take pride in what we build and how we build it, we settle for nothing but the best.

Figure It Out

We are a team of adaptable, resourceful individuals who take the initiative to solve problems using creativity and critical thinking to get the job done right every time.

Work with Us, Grow with Us

We encourage continuous learning and self-improvement. For some, continuous learning is focused on becoming better versions of their current role. For others, the motivation is professional and personal development to earn the opportunity for increased responsibility.

If you're looking to progress in your role, the Order Desk and Show Room Manager role is perfect for you! The work you do every day will prepare you to take on more responsibility outside of the shop, where you can level up to our Outside Sales Rep role. Outside Sales takes on the same type of work but travels up to 20 weeks out of the year to attend trade shows and meet prospective clients.

Order Desk and Show Room Manager Key Responsibilities

1) Work directly with our customers who call, email, or walk in with pre-order inquiries and answer their questions regarding our product lines.

Success Metric: YTD quarterly sales increased by 20% from YTD quarterly sales from the previous year.

2) Consult with customers during the online order process, and ensure the customer places the order with the reassurance that the product meets their needs.

Success Metric: Obtain at least five 5-Star reviews from customers each month

3) Follow up with customer calls and email inquiries, provide shipping information, discuss order updates and changes, and answer additional questions.

Success Metric: Respond to all phone and email inquiries received during the workday by 4:00pm CST.

4) Keep the showroom floor stocked, priced, and clean daily. Order items needed to fulfill orders if not in stock.

Success Metric: Generate $50,000 in floor sales monthly.

5) Obtain freight quotes, arrange shipping, collect balances and assist in pulling orders

Success Metric: 100% of customers with open balances are communicated to daily until the balance is collected.

Our Order Desk and Show Room Manager Role Has the Following Characteristics:

Is uber-responsive (Unanswered texts drive you crazy)
Takes a crack at problem-solving solo before asking for help
Has a knack for knowing what people need to "get the job done right"
Always chooses to do what's moral over taking the easy way out
Happy to help anyone less familiar with the internet place an online order
Looks at the once-in-a-while goof-up as a learning experience

Benefits & Perks:

PTO
Paid holidays
Simple IRA with up to 3% match
Aflac
Unpaid family leave
Employee discount on our products for personal use
Annual team event

COMPENSATION: $50,000 Base + Commission

APPLICATION PROCESS:

Apply online
Complete The ALL IN Assessment online within 24 hours of application (Approximately 35 minutes to complete)
Online Skills Test (Approximately 30 minutes to complete)
Screening Interview via Zoom (Approximately 15 minutes)
In-Person Deep Dive Interview (Approximately 1.5 hours)
Team Shadow Day "Experience a Day in the Life with Us" (5 hours PAID)