Location: Administration

Reports To: Executive Director

FLSA Status: Exempt / Full-Time

Position Summary:

The HR Manager/ Employee Relations is a trusted partner who champions staff development, equity, and engagement while also leading key human resources functions. This role serves as both a strategic advisor and hands-on practitioner in creating a workplace culture where employees feel valued, supported, and inspired to grow. This person will ensure compliance with employment regulations, lead HR operations, and build strong relationships across the organization to coach, mentor, and elevate staff performance and satisfaction.

This position currently functions as a department of one. The HR Manager/ Employee Relations position will collaborate closely with leadership to ensure HR strategies align with The Children's Coalition for Northeast Louisiana's mission of creating communities where children and families thrive.

Key Responsibilities:

People Management & Staff Development

Design and implement growth pathways, learning opportunities, and coaching plans for employees.
Support the team in delivering effective performance conversations, feedback, and coaching.
Lead and facilitate team development initiatives, professional development workshops, and onboarding programs.
Promote a culture of collaboration, accountability, and continuous learning.

Employee Relations & Workplace Culture

Serve as a neutral and confidential resource for staff, handling employee relations issues with care and integrity.
Facilitate conflict resolution and difficult conversations while fostering team cohesion.
Conduct timely, thorough, and fair investigations related to grievances, conduct, or policy violations.
Lead initiatives to assess and enhance organizational culture and employee engagement.

Human Resources Operations

Administer HR programs including compensation, benefits, leave, and performance management.
Manage the Human Resource Information System (HRIS), including pay and attendance, reporting, and system improvements.
Provide guidance and communication regarding employee benefits, partnering with brokers on annual renewals and compliance updates.
Maintain personnel files and accurate records in compliance with employment laws and best practices.

Talent Acquisition & Onboarding

Lead recruitment efforts by sourcing, screening, and onboarding diverse and qualified candidates.
Coordinate with hiring managers to ensure an equitable and strategic hiring process.
Develop and maintain job descriptions, talent pipelines, and internal succession plans.
Deliver engaging onboarding and assimilation experiences that promote long-term retention.

HR Compliance & Policy

Monitor and ensure compliance with federal, state, and local employment laws (FLSA, ADA, FMLA, OSHA, etc.).
Draft, update, and implement HR policies and training programs that support a healthy and lawful workplace.
Conduct internal audits and maintain knowledge of trends and legal changes in HR and workplace regulations.
Drive equity and inclusion through HR practices and policy implementation.

Qualifications:

Bachelor's degree in Human Resources, Management, Organizational Development, Psychology, or related field (Master's preferred); equivalent management/ HR experience considered.
Minimum 5 years of progressive HR or People Operations experience, ideally in a nonprofit or mission-driven environment.
Demonstrated success in employee relations, coaching, staff training, or team development.
Strong understanding of employment laws and compliance standards.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
High emotional intelligence, strong written/verbal communication skills, and a collaborative leadership style.
Ability to travel up to 10% of the time.