Service and Kitchen Team AssociatesJoin us as a Service and Kitchen Team AssociateWe're looking for friendly team players to provide great customer service and cook food for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together.How we reward you:**Flexible schedulesGreat pay and bonusFree meals while working at PandaMedical and Dental Insurance for full-time associates401K with company matchAssociate discounts for many brandsOpportunity to give back to your communityHands-on paid training to prepare you for successOn-Going Career & Leadership DevelopmentOpportunities for growth into management positions**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.You'll get a chance to:As a Service Team Associate, you'll create a warm environment for our guests and provide great serviceAs a Kitchen Team Associate, you'll cook delicious food while maintaining the highest standards of cleanlinessService and Kitchen Team QualificationsYour background & experience:Friendly and helpful team membersOperations experience is a plusSome high schoolFood Handler certification may be required depending on local requirements, acquired at your expenseService Team Pay Range: $19.00- $25.35 / Hour *Kitchen Team Pay Range: $20.00- $25.65 / Hour ** Within the range, individual pay is determined using various factors, including work location and experience.ADA Statement:While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.Panda Strong since 1983:Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With over 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, We're proud to be an organization that embraces family values.You're wanted here:We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to Human Resources.

BANQUETS MANAGERYountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!JOB SUMMARY:We are seeking a skilled and highly organized Banquet Manager to join our team. As the Banquet Manager, you will be responsible for overseeing the planning, coordination, and execution of banquet events. You will work closely with clients, event planners, and internal staff to ensure exceptional service and a memorable experience for all guests. This role requires strong leadership skills, attention to detail, and the ability to thrive in a fast-paced, dynamic environment.ESSENTIAL JOB RESPONSIBILITIESPlan and coordinate all aspects of banquet events, including meetings, conferences, weddings, and other special occasions.Collaborate with clients and event planners to understand their requirements, preferences, and budgetary constraints.Create detailed event proposals, including menu selection, room setup, audiovisual requirements, and any other necessary arrangements.Manage banquet staff, including hiring, training, scheduling, and performance management.Ensure the efficient execution of events, including timely setup, food and beverage service, and breakdown.Maintain excellent customer relationships by providing exceptional service, promptly addressing any concerns or issues that arise during events.Collaborate with the culinary team to develop menus and ensure high-quality food and beverage offerings.Manage banquet budgets, control costs, and maximize revenue opportunities through effective planning and upselling.Conduct regular inspections of event spaces, equipment, and inventory to maintain cleanliness, safety, and functionality.Stay updated on industry trends and innovations to enhance the banquet experience and maintain a competitive edge. REQUIRED QUALIFICATIONSBachelor’s degree in hospitality management, Event Planning, or a related field preferred. Proven experience as a Banquet Manager or in a similar role within the hospitality industry.Excellent organizational and time management skills, with the ability to prioritize multiple tasks and meet deadlines.Strong leadership abilities and the capacity to motivate and inspire a diverse team.Exceptional interpersonal and communication skills, both written and verbal.Knowledge of banquet operations, including event planning, setup, food and beverage service, and audiovisual requirements.Proficiency in event management software and Microsoft Office Suite.Ability to work evenings, weekends, and holidays as required by event schedules.Understanding of health and safety regulations and the ability to enforce them effectively.Flexibility and adaptability to work in a fast-paced, ever-changing environment.Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219690997

  Purchasing and Receiving Clerk Yountville, CA   Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!   JOB SUMMARY: The Hotel Purchasing and Receiving Clerk is responsible for overseeing the purchasing and receiving of hotel supplies.   ESSENTIAL JOB RESPONSIBILITIES: Ensure that all orders are completed on time, and all deliveries are checked for accuracy Ensure that all invoices are received promptly and that payment for goods is made within the agreed timeframe Oversee receiving and storage of all incoming deliveries and goods Ensure that all products are properly labeled and stored in designated areas Monitor the quality of products received, identifying issues or potential problems Keep accurate records of all transactions and regularly report to the Hotel Manager Maintain communication with other departments to ensure that all supplies are ordered and delivered on time Resolve any issues or disputes that arise with suppliers REQUIRED QUALIFICATIONS: High School Diploma or equivalent. Previous experience in a purchasing or procurement role in a hotel environment Knowledge of inventory software Must possess a valid driver’s license Ability to work flexible hours, including evenings, weekends, and holidays Physical requirements include the ability to lift up to 50 lbs. comfortably   Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219268011

  FRONT DESK AGENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! FRONT DESK AGENT SUMMARY: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy. FRONT DESK AGENT JOB RESPONSIBILITIES Approach all encounters with guests and associates in a friendly service oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Handle requests for information mail and messages in an efficient and courteous manner. Answer guest inquires about hotel service facilities and hours of operation. Answer inquiries from guests regarding restaurants transportation entertainment etc. Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting scenario. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other associates. As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds REQUIRED QUALIFICATIONS High School diploma or equivalent required. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Ability to participate in the creation of an enjoyable work environment   Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219257668

  WEDDING SALES MANAGER Yountville, CA   Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!The Estate Yountville is looking to welcome an energetic Wedding Sales Manager to our team! This unique on-site role will support the organization by selling two hotels which are situated in Yountville, CA. The sales manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. ESSENTIAL JOB RESPONSIBILITIES Effectively attain assigned sales and revenue goals as well as solicitation call goals. Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property. Grow existing relationships with assigned accounts specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property. Monitor and evaluate trends within your market segment. Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Develop a full working knowledge of the operations and policies of the hotel and applicable departments. Maintain strong visibility in local community and industry organizations as applicable. May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc. Attend daily/weekly/monthly meetings and any other functions required by management. Perform any other duties as requested by the General Manager or Director of Sales.   REQUIRED QUALIFICATIONS Bachelors Degree Requires Previous luxury and/or independent hotel experience required. Previous manager-level experience in same or similar role required. Must possess a high level of proficiency in Delphi FDC and Opera, or similar platforms. Must have previous experience in luxury and leisure markets. Must have a valid driver’s license for the applicable state. Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients. Experience with professional selling skills required: opening probing supporting closing. Must be moderately proficient in general computer knowledge especially Microsoft Office products. Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.   The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.   The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.   The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans)   https://www.theestateyountville.com/   PM22   PI219270290

  CATERING SALES MANAGER Yountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!JOB SUMMARY: The Catering Sales Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. This role will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The CSM will work in conjunction with the Director of Sales to achieve the hotel’s revenue meeting planner satisfaction scores and food and beverage sales goals. ESSENTIAL JOB RESPONSIBILITIES: Detail and execute corporate, social, non-profit and wedding events Engage in catering/wedding shows/expos/ fairs for company exposure Conduct property tours and entertain planners of meetings, social events, and weddings Demonstrate ability to deliver banquet event orders on a timely basis and ensure accuracy Research competitors on wedding trends, offerings, and pricing ensuring the company remains competitive and relevant in the marketplace Monitor, coordinate and communicate event bookings Ensure accuracy of billing and information, as well as maintain up to date profiles with records client feedback post event Management of customer feedback including responding to guest problems and complaints relating to Weddings and Events Maintain strong visibility in local community and industry organizations as applicable Develop a full working knowledge of the operations and policies of the hotel and applicable departments   REQUIRED QUALIFICATIONS: Bachelor’s degree preferred Minimum of 3-5 years in similar role preferred Previous luxury and/or independent hotel experience preferred Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219264468

  CATERING COORDINATOR Yountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Catering Coordinator provides administrative assistance to Catering and Conference Service Managers, assisting with contracts, BEO’s, and office administration. ESSENTIAL JOB RESPONSIBILITIES Answers phones; qualifies incoming inquiry calls and ensures all inquiries are dealt with accurately, timely and in a professional manner. Communicate with on-site staff through clear banquet event orders to ensure event logistic needs are met Facilitate all events to confirm event details are executed, providing exceptional service from event set-up to tear down Assess and document the outcome of each event to propel future improvement upon all processes Take part in walk throughs and document it thoroughly Administrative duties include preparing contracts, proposals, emails, mailing lists and invoices. Respond to meeting/catering inquiries. Serves as a point of contact for reservations, bookings, equipment, catering and other such services. Communicates to internal and external clients. May assist in daily coordination of projects, including preparing and maintaining project plans, budgets and staffing requirements. Maintain the various Catering file systems, both electronic and paper, including Account Files, Master binders for Banquet Event Orders. Any other duties as assigned by DOS. REQUIRED QUALIFICATIONS Bachelor’s degree required. Proficient with Microsoft operating Systems OnQ and Sales Pro Enterprise Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219268250

PBX AGENTYountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: We are looking for a skilled and courteous individual to join our team as a PBX Agent. As a PBX Agent, you will serve as the main point of contact for all incoming and outgoing calls at our hotel. Your primary responsibility will be to efficiently and professionally handle phone calls, transfer calls to appropriate departments, take messages, and provide information to guests. You will play a crucial role in ensuring effective communication within the hotel and delivering exceptional customer service to our guests. ESSENTIAL JOB RESPONSIBILITIESAnswer all incoming calls promptly and courteously, following established greeting standardsHandle guest inquiries, requests, and complaints in a professional and timely manner, providing accurate information and appropriate solutionsTransfer incoming calls to the appropriate departments or individuals as requestedTake and deliver messages accurately and promptly to the intended recipientsAssist guests with making local and long-distance calls, as well as placing international calls, ensuring proper billing procedures are followedUpdate and maintain the hotel's phone directory, ensuring accuracy and making regular additions or modifications as requiredProvide wake-up call services to guests and ensure timely and accurate deliveryAssist with administrative tasks, such as photocopying, faxing, and distributing documents as neededCollaborate with other hotel staff members to ensure a seamless guest experience and effective communication flow REQUIRED QUALIFICATIONSHigh school diploma or equivalentPrevious experience as a PBX Operator or in a customer service role is preferredExcellent verbal and written communication skills, with a professional and pleasant phone demeanorStrong interpersonal skills and the ability to handle guest inquiries, requests, and complaints with patience and empathyProficiency in operating multi-line phone systems and familiarity with PBX equipment and softwareExceptional organizational and multitasking abilities, with the capacity to handle multiple calls and tasks simultaneouslyBasic computer skills, including familiarity with email, internet browsing, and office software applicationsStrong problem-solving skills and the ability to remain calm and composed in stressful situations Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/PM22 PI219271513

  ACCOUNTING COORDINATOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY The Accounting Clerk is responsible for the accounts payable/accounts receivable functions at the hotel as applicable; ensuring invoices are received and/or processed on a timely basis responsible for handling all the hotel deposits in accordance with The Estate Standards. In addition The Accounting Clerk also assists the Property Accountant with the administration of the Accounting area including Accounts Payable Human Resources and Payroll. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service oriented manner. Maintain regular attendance in compliance with The Estate standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards) Comply at all times with The Estate standards and regulations to encourage safe and efficient hotel operations. Ensure hotel billing is processed and mailed in a timely fashion. Make phone calls to all new billings and outstanding accounts to keep Accounts Receivable Aging in line with Accounting S.O.P.'s and corporate standards. Generate an aging report as directed by Corporate Office. Maintain a filing system for direct billing. As directed assist the Property Accountant with Accounts Receivable administration. Assist the Property Accountant with the administration of Accounts Payable including processing invoices for payment and maintenance of the checkbook accounting system. Participate in bi-monthly credit meeting and give status of accounts. Assist the Property Accountant with the administration of Human Resources issues including processing New Hire Paperwork payroll administration and distribution of paychecks. Assist with other accounting duties as directed by the Property Accountant. Assist with filing of Human Resources and Accounting Paperwork. Assist Human Resources with Training Tracking and File Audit process Assist Property Accountant with maintaining rolodex for direct bill accounts. Other duties as required. REQUIRED QUALIFICATIONS: High School diploma or equivalent required. College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. College course work in related field helpful. Experience in a hotel or a related field preferred. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219257453

SERVER Yountville, CA Hiring form for Breakfast, Pool, Lobby and In Room Dining, and Servers! Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!   JOB SUMMARY:The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.   ESSENTIAL JOB RESPONSIBILITIES: Comply with certification requirements as applicable to position to include Alcohol Awareness Food Handlers Safety etc. Be familiar with the organization of the restaurant and lounge and know the function of each job position. Have a thorough knowledge of menus and specials in the restaurant. Service guests with all food and beverage requirements in a warm friendly courteous and professional manner. Clear clean and reset tables as needed. Be familiar with the operation of the P.O.S. system. Carry out cashiering functions in closing checks and end of shift paperwork. Perform opening and closing procedures and side work duties according to station rotation assignment. Ensure that tables and side stands are kept stocked tidy and clean. Perform other tasks/jobs as assigned by the supervisor or manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent and/or experience in a hotel or a related field preferred. Alcohol Awareness Certification (must comply with State regulations) Food Handlers certification (must comply with State regulations) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219257806

  BARTENDER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities. There are full-time and part-time openings.   BARTENDER JOB RESPONSIBILITIES: Checks identification of customers to verify age requirements for purchase of alcohol. Presents menu answers questions and takes food and beverage orders from guests and/or serving staff. Prepares drink orders including wine liquor and beer. Prepare appetizers and food items according to recipes and standards. Monitors seating in lounge/bar area ensuring all guests are served. Computes bill and accepts payment; tracks and balances sales receipts. Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problem(s). Clean bars work areas and tables as well as glasses utensils and bar equipment. Maintains kitchen and lounge station by keeping area tidy; clean and stock kitchen and bar at the end of each shift. Plan organize and control the operations of the lounge/bar area. Slice and pit fruit for garnishing drinks. Arrange bottles and glasses to make attractive displays. Create drink recipes. Inventories liquor food supplies and equipment weekly. Order or requisition supplies as needed. Ensures all temp logs and waste logs are maintained daily. Receives dates and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications. Ensures tips are reported properly for tax processing. Other duties as assigned.   BARTENDER QUALIFICATIONS: Three to six months related experience; or equivalent combination of training and experience. Alcohol Awareness Certification (must comply with State regulations). Requires the ability to read write and speak the English language. Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics. Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether oral or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219266415

LINE COOK Yountville, CA   Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Cook III is responsible for supervising the preparation of all food items for the Restaurant/Dining Outlet Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. El ayudante de cocina es la persona responsable de supervisar la preparación de todos los alimentos para el restaurante / comedor cafetería servicio a cuarto cafetería para empleados y banquetes. También se asegura de mantener las normas más altas de calidad en la preparación de alimentos atractivos y apetitosos. ESSENTIAL JOB RESPONSIBILITIES Approach all encounters with guests and employees in a friendly service-oriented manner. Maintain regular attendance in compliance with Hotel standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working (per brand standards). Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable to position to include Food Handlers Safety etc. Maintain friendly and warm demeanor at all times. Have thorough working knowledge of menus and the preparation required to produce the product according to hotel standards. Ensure the completion of necessary food and station preparations prior to open of the Restaurant/Dining Outlet Cafe and Room Service in order to ensure that guests are served promptly and efficiently during operating hours. Assist and supervise on kitchen line during operating hours to maintain the highest standards of efficiency productivity and quality; be able to support any position in the kitchen that is in need of help. Supervise and assist in the food preparation for Banquets as required following specifications of Banquet Event Orders; Ensure banquet items are completed on time and check with Banquet Manager or Supervisor for time cover count or any other changes. Supervise the preparation of food for the Employee Cafeteria as necessary. Ensure that all food is prepared following hotel standard recipes. Maintain the 'Clean as You Go' policy. Be responsible for maintaining the sanitation and cleaning schedules of the kitchen. Keep all storage areas neat orderly and clean. Supervise and assist with the breakdown of buffets and kitchen line ensuring proper storage of food and equipment at the end of each meal period. Ensure that all employees practice safe work habits at all times to avoid possible injury to self or other employees. Enforce all hotel policies and house rules. Be familiar with the hotel's emergency procedures. Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and all other employees. Aid in the security of food items; ensure the meat locker storeroom and walk-ins are locked when not in use. Ensure that the Employee Break room is kept neat orderly and clean. Maintain the high food quality standards in the kitchen and find ways to improve upon them. Maintain cleanliness and organization of all storage areas. Assist in training staff in the operation and maintenance of all kitchen equipment. Attend meetings as required by management. Perform any other duties as requested by management. Demostrar un comportamiento amistoso y servicial en todas las interacciones que tenga con los empleados y los huéspedes. Asistir al trabajo según lo indicado en las normas de hotel de acuerdo con los horarios que serán distintos en función de las necesidades que tenga el hotel. Mantener una excelente presentación y alto nivel de higiene que incluye el uso del uniforme y el gafete correspondientes en el lugar de trabajo (conforme a las normas de la marca). Cumplir en todo momento con las normas y el reglamento de hotel para contribuir a mantener un alto nivel de seguridad y eficiencia en las operaciones del hotel. Satisfacer los requisitos de certificación correspondientes al puesto incluidos los de Manipuladores de Alimentos Seguridad etc. Demostrar un comportamiento amigable y cálido en todo momento. Tener un amplio conocimiento práctico en cartas de alimentos y la preparación necesaria para elaborar productos acordes a las Normas de hotel Garantizar la correcta preparación de los alimentos necesarios y los preparativos de estación antes de abrir el restaurante / comedor cafetería y servicio a cuarto para poder ofrecer a los huéspedes una atención eficiente y rápida durante el horario de servicio. Asistir y supervisar la línea de producción en la cocina durante el horario de servicio para mantener las más altas normas de eficiencia productividad y calidad además de poder ayudar a cualquier empleado de cocina que necesite ayuda. Supervisar y ayudar en la elaboración de alimentos para banquetes según sea necesario en apego a las especificaciones de las solicitudes de eventos de banquetes. Asegurarse de que los productos destinados a REQUIRED QUALIFICATIONS At least 3 years of related progressive experience or a culinary graduate with at least 2 years of progressive experience in a hotel or related field. Food Handlers Certification (must comply with State requirements) Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high pressure situations. Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Experiencia mínima de 3 años continuos en un puesto similar o un grado de Gastronomía con al menos 2 años de experiencia continua en un hotel o en un campo similar. Certificación de manipulador de alimentos (debe cumplir con los requisitos estatales). Debe ser capaz de comunicar información e ideas con claridad. Debe ser capaz de evaluar y seleccionar los planes de acción alternos con rapidez y precisión. Debe saber trabajar en situaciones estresantes con alto nivel de presión. Debe ser capaz de demostrar iniciativa en la realización del trabajo que incluye anticiparse a las actividades a realizar antes de que se vuelvan necesidades. Debe mantener la compostura y la objetividad bajo presión. Debe ser eficiente en el manejo de problemas en el lugar de trabajo que incluye anticiparse prevenir identificar y resolver los problemas que surjan. Debe ser capaz de procesar información y datos complejos de distintas fuentes así como considerar ajustar o modificar lo necesario para cumplir con las limitantes que imponga una situación particular. Debe ser atento comprensivo y receptivo a las situaciones que expongan sus colaboradores y huéspedes. Debe ser capaz de trabajar y entender información y datos de tipo financiero además de realizar operaciones aritméticas básicas. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PI219266463

  VALET Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! VALET JOB RESPONSIBILITIES: Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel and provide excellent guest service. Carry baggage to the guest's room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage. Safely drive the hotel shuttle van. Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions. Suggest and "sell" the amenities of the hotel (i.e., restaurant, lounge, spa, etc.). Respond to request for bell services. VALET REQUIRED QUALIFICATIONS: High work ethic and self-initiative, ability to work in high pressure situations. Maybe required to work varying schedules to include nights, weekends, and holidays Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns. Possess a valid state driver's license and safely drive guest vehicles and/or shuttle van. Have proof of safe driving record as indicated by Motor Vehicle Record. Someone who enjoys working as and being part of a team that provides great experiences for our Guests!   Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219262249

  BANQUET HOUSEMAN Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Banquet Set-up Attendant is responsible for set-up and clean-up of banquet functions as well as monitoring assigned sections during the events to ensure all patrons are served. This position has varying shifts including nights and weekends. ESSENTIAL JOB RESPONSIBILITIES: Provides guests with the finest quality of service at all times and in a warm and enthusiastic manner. Vacuums sweeps mops polishes wipes areas clean before during and after events. Ensures that the banquet area is maintained in a clean organized and safe condition. Ensures that at the close of a function and at the end of the workday all banquet rooms are cleared and securely locked. Ensures all equipment is stored in the designated area. Is always present in room and greets guests upon arrival. Maintains banquet and hotel standards of food beverage and quality guest service. Is available to present menus answer questions and take food and beverage orders. Cooks or otherwise prepares food according to recipe. Assists in food production according to menu and number of persons to be served. Monitors tables in assigned section ensuring all patrons are served. Clears and cleans tables; resets counters and tables. Maintains kitchen and wait station by keeping area tidy and clean and stocks assigned areas at the end of each shift. Ensures tips are reported properly for tax processing. Other duties as assigned. REQUIRED QUALIFICATIONS: Three to six months related experience; or equivalent combination of training and experience. Requires the ability to read write and speak the English language. Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance. Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position. Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly. Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience whether verbal or written. Ability to meet the demands of the work schedule to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on business need. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219268214

  PASTRY COOK - ENTRY LEVEL Yountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!The Pastry Cook is responsible for the production of all pastry and dessert items for banquets. ESSENTIAL JOB RESPONSIBILITIES Approach all encounters with guests and employees in a friendly service-oriented manner Perform various pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing Regularly monitor color of products being baked and make adjustments to oven temperatures and other settings to achieve the correct baking level Prepare, decorate, finish and platter all bakery items to hotel standards Portion and arrange food on serving dishes using proper portion control and plate presentation Cleans and sanitizes cooking tools or utensils or food preparation areas Makes certain that bakery products are safely handled and stored in a sanitized manner Processes specialty orders for customers which includes decorating cakes and other bakery items as requested Check to ensure that baking equipment complies with health and safety regulations Other duties as required REQUIRED QUALIFICATIONS Minimum 1 year of experience in culinary field/high volume restaurant or Culinary Degree and 2 years related experience Strong experience with cakes, plated desserts and working in banquets and restaurant environment Must be able to convey information and ideas clearly Must maintain composure and objectivity while under pressure The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219265794

  PAINTER Yountville, CA   Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: A Painter is responsible for painting interior and exterior surfaces of buildings using paint, varnishes, lacquers, sealers, or stains. ESSENTIAL JOB RESPONSIBILITIES: Capable of following a defined painting preventive maintenance schedule, accomplish tasks by predetermined deadlines, and maintain the standards of a five-star resort Performs skilled painting jobs on buildings and other areas within and/or around the hotel property Applies primers or sealers to prepare new surfaces such as bare wood or metal for finish coats Apply paint via brush, roller and/or sprayer Maintains clean, organized work areas and securely stores equipment and supplies Covers surfaces with drop cloths or masking tape and removes fixtures such as pictures doorknobs lamps and electric switch covers prior to painting Demonstrates appropriate usage of paint brushes, thinner and other tools and equipment Cleans and maintains brushes and other tools utilized after every painting job Fills nail holes joints and cracks in walls with plaster or other filler Inspects work for the highest quality REQUIRED QUALIFICATIONS: Minimum 5 years of professional painting experience preferred Previous hotel experience preferred Painting skills and knowledge of painting tools and equipment Strong communication and interpersonal skills Exceptional customer service skills Highly organized and self-motivated Quality conscious and detail-oriented Ability to lift/move heavy objects High school diploma or equivalent Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22 PI219257649

  GUEST ACTIVITIES DIRECTOR Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!   JOB SUMMARY: We are seeking a highly motivated and creative Guest Activities Director to join our team at The Estate Yountville. As the Activities Director, you will be responsible for creating and executing unique and memorable events and activities for our guests. You will be reporting directly to the Managing Director and working closely with the Front Desk, Concierge, and Reservation teams. ESSENTIAL JOB RESPONSIBILITIES: Plan and execute all guest-facing events and activities, ensuring they are unique, compelling, and add value to every guest's stay Develop a comprehensive annual calendar of events and activities that align with the brand, vision, and goals of the property Manage the budget for each event and activity, ensuring that expenses are within the allotted budget and revenue is maximized Create and foster partnerships with local businesses such a wineries, chefs, and artisans Engage with hotel guests to promote the events and ensure their success Ensures all events are well photographed for ongoing promotion Coordinate with all Front Desk, Concierge, and Reservation team members to ensure all guests are aware of the events prior to arrival Closely tracks event attendance and any revenue generated to quantify success Evaluate the success of each event and activity, using feedback from guests, staff, and revenue data to inform future planning and decision-making Work closely with 3rd party marketing firm to promote the events externally Partner with the Town of Yountville to ensure all activities comply with local regulations Stay up-to-date on industry trends and best practices in event planning, hospitality, and tourism to continuously enhance the guest experience REQUIRED QUALIFICATIONS: Bachelor’s degree in Hospitality Management, Event Planning, or a related field is preferred 3+ years of event planning experience is required, preferably in the hospitality industry Highly organized with strong attention to detail and the ability to multitask in a fast-paced environment Hotel experience is strongly preferred Ability to work nights, weekends and holidays as needed   Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219269618

    CONCIERGE Yountville, CA   Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!   JOB SUMMARY: The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquiries regarding the city events and attractions. This individual will provide exceptional customer service to all of our guests and will support other departments including Sales Front Office and Bellman/Van as needed.   ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in a friendly service-oriented manner. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel. Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Greet and welcome all guests approaching the Front Desk in accordance with hotel standards. Assist front office manager with hiring and training Coordinate special events or special projects as assigned Assists guest with problems with hotel services Arrange transportation needs for guests Responds to inquiries with accurate information regarding hotel features services and assistance. Knowledgeable of daily functions VIP's and any other special events occurring in or pertaining to the hotel Provide information on the geographical area. Suggest site-seeing locations and arrange tours Be familiar with all Hotel policies and house rules as well as hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly efficient and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Employees must at all times be attentive friendly helpful and courteous to all guests managers and all other employees. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms. Use proper two-way radio etiquette at all times when communicating with other employees. Attend meetings as required by management. Perform any other duties as requested by management.   REQUIRED QUALIFICATIONS: High School diploma or equivalent required. College course work in related field helpful. Experience in a hotel or a related field preferred. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data and basic arithmetic functions. Must maintain composure and objectivity while under pressure.   Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/ PM22   PI219271198

  GROUP SALES MANAGER Yountville, CALaying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!The Estate Yountville is looking to welcome an energetic group sales manager to our team! This unique on-site role will support the organization by selling two hotels which are situated in Yountville, CA. The sales manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. ESSENTIAL JOB RESPONSIBILITIES Effectively attain assigned sales and revenue goals as well as solicitation call goals. Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property. Grow existing relationships with assigned accounts specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property. Monitor and evaluate trends within your market segment. Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Develop a full working knowledge of the operations and policies of the hotel and applicable departments. Maintain strong visibility in local community and industry organizations as applicable. May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc. Attend daily/weekly/monthly meetings and any other functions required by management. Perform any other duties as requested by the General Manager or Director of Sales.   REQUIRED QUALIFICATIONS Bachelors degree required. Previous luxury and/or independent hotel experience required. Previous manager-level experience in same or similar role required. Must possess a high level of proficiency in Delphi FDC and Opera, or similar platforms. Must have previous experience in luxury and leisure markets. Must have a valid driver’s license for the applicable state. Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients. Experience with professional selling skills required: opening probing supporting closing. Must be moderately proficient in general computer knowledge especially Microsoft Office products. Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills.   The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team.   The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.   The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans)   https://www.theestateyountville.com/   PM22   PI219264791

  ENGINEER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. ESSENTIAL JOB RESPONSIBILITIES: Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. Assist with the operation maintenance and repair of equipment. Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems, and safety hazards. Conduct building rounds and take gauge readings; check for potential fire hazards, burnt out lights, and faulty equipment. Monitor and maintain all laundry and kitchen equipment, guestrooms using rooms preventive and maintenance program punch list Perform any other duties as requested by the General Manager. REQUIRED QUALIFICATIONS: High School diploma or equivalent required. Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.). Two or more years of experience in building maintenance or related experience, hotel experience preferred Current Certification as required by Federal State or Local governing agents pertaining to trade requirements (i.e. HVAC pool operation electrical). Current certification and licensing to operate and repair the hotels boilers and chillers as required by state city and local legislation. Must work well in stressful high-pressure situations. Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219262204

  DIRECTOR, REVENUE MANAGEMENT Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: The Estate Yountville is seeking a highly experienced and strategic Director of Revenue Management to oversee the hotel's revenue operations. The Director of Revenue Management will be responsible for developing and implementing revenue management strategies to maximize the hotel's profitability and ensure its long-term success. This position will report to the General Manager and will work closely with the Sales and Marketing teams to align revenue goals with business objectives.ESSENTIAL JOB RESPONSIBILITIES Develop and implement revenue management strategies that drive profitability for the hotel. Analyze market trends and adjust pricing strategies to optimize revenue and occupancy. Develop and maintain relationships with key industry stakeholders, including travel agents, corporate clients, and online travel agencies. Collaborate with the Sales and Marketing teams to develop and execute promotional campaigns and pricing strategies. Monitor and analyze hotel occupancy rates, revenue, and market share to identify opportunities for improvement. Manage the hotel's inventory and pricing across all distribution channels, including direct and indirect channels. Conduct regular competitive analysis to stay informed on market trends and identify opportunities for growth. Provide regular reports on revenue performance to the General Manager and other stakeholders. Lead and mentor the revenue management team, providing guidance and support to ensure that revenue goals are met. REQUIRED QUALIFICATIONS Bachelor's degree in Hospitality Management, Business Administration, or a related field. Minimum of 5 years of experience in Revenue Management, with at least 2 years in a leadership role. Extensive knowledge of revenue management principles and techniques, as well as market trends and industry best practices. Strong analytical skills and the ability to use data to inform decision-making.   Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Hotel Villagio and Vintage House are equal opportunity employers (Minorities/Females/Disabled/Veterans) https://www.theestateyountville.com/   PM22 PI219263529