Executive Assistant

Eradicating the final barrier of global communication....

At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We're proud that our services support thousands of people every single day, from National Health Service workers to global brands across the world.

Joining our team is not just a career, it's being part of something much bigger!

At thebigword, everything we do is underpinned by our ELITE values (Excellence, Leadership, Innovation, Trusted, Empowerment) and we strive to be the best we can be in all that we do. Find out more about our values and the benefits of becoming a 'bigworder' here: https://en-gb.thebigword.com/about-us/career/

The Role Unveiled

Join us as our Executive Assistant, where you'll work closely with the CEO to support with scheduling, orchestrate meetings, travel and meeting arrangements, chauffeuring, and other administrative tasks. This role is fully office-based at our Miami office in Aventura, where you'll play a key part in maintaining smooth operations-welcoming visitors, managing calls, and providing essential support.

Your Role in Action

Your role will be a blend of strategic coordination and operational responsibility:

Calendar & Inbox Management: Oversee the CEO's complex schedule and email correspondence, ensuring efficient time management and prioritization.

Communication & Relationship Management: Serve as the primary liaison between the CEO and internal/external stakeholders, handling interactions with discretion and professionalism.

Meeting Coordination & Follow-Up: Organize, attend, and document key meetings, ensuring action items are tracked and executed within defined timelines.

Project & Task Management: Support CEO-led initiatives, research projects, and ad hoc assignments with efficiency and confidentiality.

Document Preparation & Reporting: Draft, review, and edit documents, presentations, and reports to support decision-making.

Travel & Logistics Coordination: Arrange business travel, accommodations, and transportation. This role will also include chauffeuring for the CEO and guests, as well as completing tasks that require driving to/from defined locations.

Event Planning & Execution: Organize corporate and social events, ensuring flawless execution from start to finish.

Office Operations & Support: Assist in maintaining a well-run office environment, ensuring smooth day-to-day operations. Other administrative duties as required.

Senior Leadership Assistance: Provide additional support to other executives as needed, contributing to the overall efficiency of the leadership team.

The Perfect Match: Your Skills & Talents

We are seeking an exceptional Executive Assistant to provide top-tier support to our CEO and senior leadership team. This role requires a strategic thinker who can manage complex schedules, facilitate seamless communication, and drive efficiency in a fast-paced environment.

Demonstrated experience in executive support or a similar role

Exceptional organizational and time-management skills, with a keen eye for detail and the ability to seamlessly handle multiple priorities

Agile and adaptable, excelling in fast-paced, dynamic environments with shifting priorities

Outstanding written and verbal communication skills, ensuring clarity and professionalism in all interactions

Strong decision-making and prioritization abilities, balancing competing demands with efficiency

Unwavering discretion and professionalism, handling confidential matters with the utmost integrity

Proactive problem-solver, anticipating challenges and implementing effective solutions

A valid driving license, with confidence in providing chauffeuring services as needed

Perks That Make You Smile

Our people are the key to our success so we reward them with excellent benefits and perks including:

Generous Paid Time Off (PTO) that increases with length of service.

Medical, Dental & Vision Insurance - Comprehensive coverage to support your health and well-being, including preventive care, dental check-ups, and vision services.

Employee Assistance Program - Comprehensive 24/7 Employee Assistance Program (EAP) offering confidential support for life challenges, family matters, health and wellbeing, workplace concerns, and financial guidance-whenever you need it.

Qualifications & Development Opportunities - Unlock your potential with thebigAcademy-offering career development, mentorship, unlimited online learning, and our exclusive ASPIRE Programme to support your growth and success.

Long-Service Awards, Wedding & New Baby Gifts

Up to 2 Paid Volunteer Days - Take time off to give back to your local community, or a cause close to your heart.

Equality, Diversity & Inclusion Committee, CSR Committee, and Wellbeing Committee - Cementing our dedication to being an equal opportunities employer, these valuable groups are active across our organisation, supporting in change initiatives across the business, and shining a light on these important areas.

Miami Office Perks:

24/7 Office Access - Your creativity doesn't keep office hours, and neither do we! Enjoy round-the-clock access to a workspace that's ready when you are.

Free Parking - Enjoy the convenience of hassle-free parking at the nearby mall, giving you more time to focus on what matters.

Breakfast to Jumpstart Your Day - Fuel your mornings with a delicious breakfast. Whether you're an early riser or need a little extra time to get going, we've got you covered.

All-Day Snacks & Beverages - Satisfy those midday cravings with a variety of snacks and keep refreshed with free tea and coffee all day long.

High-Speed Wi-Fi - Stay connected and power through your tasks with reliable, fast internet access - no interruptions, just productivity.

Wellness Room - Take a break and recharge in our tranquil wellness room, designed for relaxation and mindfulness whenever you need a moment of peace.

Onsite Events - Connect with colleagues, learn, and have fun at our regular onsite events, fostering community and collaboration in a vibrant work environment.

Fully-Equipped Kitchen Area - Whip up a quick meal or snack in our kitchen area, stocked with everything you need to feel at home.

The Opportunity Awaits

Ready to apply? Submit your CV, we'd love to hear from you! Once you've applied, we'll keep you informed throughout the process. Note that the successful candidate must be able to attend the office on all working days, with the legal right to work in the USA.

If you'd prefer to join our freelance linguist community as a translator or interpreter, email your details to wordsynk.network@thebigword.com, and we'll be in touch.

Successful applicants will undergo background and employment reference checks.

Equal Opportunities:

At thebigword, we prioritise the physical and mental health of our global teams. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity & Inclusion, and our ED&I Committee, click here: https://en-gb.thebigword.com/about-us/edi/