OPERATIONS TEAM MEMBER- Fort Bend Epicenter

Sports Facilities Management, LLC

LOCATION: Rosenberg, TX

DEPARTMENT: OPERATIONS

REPORTS TO: OPERATIONS OPERATIONS

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Fort Bend is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rosenberg, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Fort Bend is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with a quality program experience. This position is an active part of the conversion/changeover process before, during and after events.

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Provide courteous and friendly service to all guests and staff
Be responsive to guest concerns and direct to appropriate manager to resolve
Follow all facility policies and procedures
Have general knowledge regarding program options and facility events
Assist other departments as necessary
Setup and take down of basketball courts, staging, risers, and other event related items
Ensure correct equipment is available for all games and events
Monitor play areas including turf and courts
Keep supervisor informed of issues and updates
Complete and file corresponding paperwork as necessary
Assist with daily maintenance and upkeep of department equipment
Complete special projects, daily assignments, and other duties as directed by management

MINIMUM QUALIFICATIONS:

Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance is necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Must be able to work independently in a busy environment
Must be able to operate fork lift and other company vehicles
Must have valid driver's license

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Must be able to lift 50 pounds waist high
Will be required to stand for extended periods of time
Will be required to work indoors and outdoors year-round
Must comply with safety and health code standards
Facility has intermittent noise
Must wear proper uniform

PREFERRED:

General sports and event knowledge
Able to work electric scoreboard

Job Posted by ApplicantPro